Human Resources Business Systems Analyst (513552)

  • California State University (CSU) Chancellor's Office
  • Long Beach, California
  • May 12, 2022
Full Time Accounting and Finance Administrative Analysis and Research Human Resources and Personnel

Job Description


Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of HR Business Systems Analyst. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.


The salary range for this classification is $4,372 to $10,792 per month.


Analyst/Programmer - Career

Position Information

The California State University, Office of the Chancellor, is seeking a HR Business Systems Analyst to provide functional support for CSU's PeopleSoft HCM application within Information Systems. Information Systems' Application Development area encompasses application support and upgrade activities for 23 campuses and the CSU Chancellor's Office (CO), integration with other third-party/external and/or internal systems and the consolidation of the HR databases implementation (CHRS). The HR Business Systems Analyst requires proactive initiative to resolve the most complex HCM application issues in support/development areas that include upgrade, implementation, system analysis, planning, design, development, and support of the HR application. Specific functional support assignments may change at any time based on Application Development's projects and priorities, including supporting other applications within the team.


Under the general direction of the Director, Application Development, the HR Business Systems Analyst will:

- Provide functional support for implementation and upgrades of the PeopleSoft HCM application by working with subject matter expert (SME) team members, HRM department, and the appropriate campus representatives to:

-Identify requirements for system configuration, approved CSU custom modifications and/or enhancements.

-Test and document approved CSU custom modifications.

-Facilitate consensus on enhanced business process approaches and best practices.

-Provide functional production support for the PeopleSoft HCM application for the 23 CSU campuses and the CO:

-Perform help desk ticket analysis and troubleshooting.

-Collaborate with other functional and technical staff to provide solutions to problems reported by the campuses.

-Support the Application Development maintenance pack release process and approach.

-Analyze the systems impact of new business requirements or regulatory changes.

-Perform application testing for PeopleSoft images, HR custom development, maintenance pack releases, and PeopleTools and Oracle upgrades.

-Undertake special projects as needed including within Student Administration and Finance applications.

-Develop and maintain all related documentation including, but not limited to:

-Specification documents (requirements and design for CSU modifications).

-Configuration guides.

-Business process guides.

-Test plans and test scripts.

-Maintenance packs release documentation.

-Analysis/recommendation documents.

-Service-Now updates to document help desk case activities.

-Participate on project teams as appropriate to implement new system functionality within the PeopleSoft HCM application. Analyze, test and document custom modifications required to address CSU business requirements. Support the CHRS consolidation project activities.

-Conduct unit, system, integration and regression testing of PeopleSoft images, maintenance pack releases, PeopleTools and Oracle upgrades, and CSU updates and fixes. Coordinate program and functional specification development/testing as well as time and cost estimates for customizations, upgrades and other project activity. This includes conducting conference calls or webinars with the HUG (HR User Group), sub-committees and campus representatives.

-Undertake special projects as directed including working with other SME teams to facilitate cross training and coverage of all application areas.

-Provide functional production support for 23 CSU campuses and the Chancellor's Office by analyzing and troubleshooting campus application issues reported through Service-Now cases. Adhere to published Service Level Agreements (SLAs) and Application Development procedures.

-Create and maintain functional documentation required to support the CSU PeopleSoft HCM application.

-Collaborate with all Application Development teams to understand and resolve campus application issues as needed.

-Produce deliverables that adhere to quality standards and comply with Application Development procedures and practices.


This position requires:

-A BA/BS in Computer Science or a related field or an equivalent combination of education and related experience, as well as course work in the PeopleSoft HCM application.

-Minimum 3-5 years of HR functional experience working with the PeopleSoft HCM application or other similar ERP is required.

-In-depth functional knowledge and experience with at least one HCM module, such as Absence Management, Benefits Administration, Time and Labor, Workforce Administration, Position Management, Recruiting Solutions, or Faculty is required.

-Excellent application implementation life cycle skills including experience developing requirements, fit/gap analysis, application configuration and security functional specifications and the ability to translate business requirements into functional designs.

-Excellent written and advanced verbal communication skills (including exceptional listening mentoring and collaboration abilities).

Preferred Qualifications

-Technical knowledge and experience with the PeopleSoft HCM application or other similar ERP is preferred.

-Working knowledge and experience with Human Resources practices and systems in a higher education environment and proficient knowledge of PeopleSoft rules based processing is preferred.

Application Period

Priority consideration will be given to candidates who apply by May 9, 2022. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at:


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

COVID19 Vaccination Requirement

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against COVID-19 or declare a medical or religious exemption. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Closing Date/Time: Open until filled

Job Address

Long Beach, California 90802 United States View Map