Administrative Support Coordinator I (515352)

  • San Diego State University
  • San Diego, California
  • Jun 07, 2022
Full Time Administration and Management Clerical and Administrative Support

Job Description


Position Summary

SDSU receives over 75,000 first-time freshmen applications to process and determine eligibility. The Administrative Support Coordinator is responsible for determining CSU admissions eligibility for first-time freshman applicants. The incumbent: reviews applications and academic transcripts for admission and determines minimum CSU eligibility using high school GPA and college preparatory courses; reviews correspondence forms, and supplemental information; reviews applications that require special processing for groups such as applicants with international course work, athletes, compact program applicants and other special admission populations; determines residency status for admissions eligibility and tuition purposes for undergraduate applicants; and responds to questions related to established admission requirements and/or residency requirements.

The incumbent must have the ability to gain comprehensive knowledge of CSU and University regulations, policies and procedures for determining admissions eligibility and residency status for undergraduate applicants. Independent judgment and problem-solving skills are required to effectively perform the job duties.

The function of the Admissions Eligibility Unit is to perform various tasks related to the goals of the University Community. The incumbent will:
  1. Process and review admission applications and academic records using independent judgment of a wide variety of policies and procedures to determine the CSU minimum eligibility for first-time freshmen applicants.
  2. Independently apply and maintain a comprehensive knowledge of State of California residency requirements and working knowledge of Federal Immigration and Naturalization Service (USC IS) laws to determine residency status for undergraduate applicants.
  3. Provide basic customer service and assistance to applicants, parents, faculty and staff by mail, e-mail, or telephone regarding admissions requirements and when appropriate make referrals to other campus departments.
  4. Process undergraduate applications for admission to the University to include special programs such as Educational Opportunity Program (EOP), impacted majors, athletes, nursing major, compact program applicants
  5. Perform data entry in the student information system and file admission documents in the campus electronic archival system.

For more information regarding the Office of Admissions, click here.

This is a full-time (1.0 time-base) benefits eligible, temporary position anticipated to end one year from the initial date of appointment with the possibility for reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Preferred Qualifications
  • Professional experience reviewing/evaluating educational transcripts
  • Professional experience using a student information system at a college or university (PeopleSoft/Campus Solutions)
  • Professional experience working in a University Admissions office with a diverse student population.

Specialized Skills
  • Previous professional experience in a university setting in admissions, advising, evaluations or other student service-related offices screening applications for admission to a program or to receive benefits/services.
  • Proficiency using Microsoft Office (Word, Excel, Outlook)
  • Proficiency using personal computers and web browser functionality
  • Previous professional experience with document processing and review in a high-volume environment
  • Previous professional experience in data entry and updating database records with the ability to generate standard reports

Compensation and Benefits

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources. Starting salary upon appointment is not expected to exceed $3,267 per month.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

Classification Salary Range: $3,267 - $5,184 per month.

SDSU COVID-19 Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on June 21, 2022. To receive full consideration, apply by June 20, 2022. The position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Meracle Cothron at or 619-594-1139.

Closing Date/Time: Open until filled

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

San Diego, California 92182 United States View Map