Associate Director of Operations (Administrator I) (515036)

  • San Diego State University
  • San Diego, California
  • Jun 10, 2022
Full Time Administration and Management

Job Description


Position Summary

Parking & Transportation Services (PATS) is a department in the division of Safety and Community Empowerment in Business and Financial Affairs. PATS employs 16 professional and student assistants.

PATS parking officers are responsible for the enforcement of parking rules and regulations on campus, in addition to providing parking and traffic support for numerous events occurring on campus. Our parking officers provide enforcement through foot patrol and license plate recognition software.

PATS office staff provide information and services to our campus community for permits, citation appeals, defensive driving and overall support for our parking management database used by our community for managing their parking accounts. Additionally, our transportation analyst works directly with vendors and campus partners to provide alternate modes of transportation for our campus community and ensuring our traffic demand management initiatives are followed.

Under the general supervision of the Director, the Associate Director of Operations will provide direct supervision of all parking officers and special event coordinator, with full supervisory authority. This position will be responsible for the management of special events, which will require oversight and presence at major events and coordination with Mission Valley events. This position will be responsible for the management of the South Campus Plaza garage and coordination with construction occurring on campus. This position will be responsible for overseeing the day to day operations of the parking officers and to ensure all enforcement technology is operational. This position will be responsible for the implementation and coordination of future parking technology as it relates to parking operations. This position will be responsible for all parking inventory of the campus.

For more information regarding the Parking & Transportation Services department, click here.

This is a full-time (1.0 time-base) benefits-eligible, at-will position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on-campus at SDSU in San Diego.

Education and Experience
  • Bachelor's degree in relevant field or combination of education and experience.
  • Two to five years of relevant management experience.

Specialized Skills
  • Ability to drive cross-functional groups toward a common goal.
  • Ability to effectively lead diverse team.
  • Experience with project management and the ability to manage multiple projects simultaneously.
  • Experience with research and data analysis.
  • Management and supervisory experience.
  • Fiscal oversight and coordination.
  • Demonstrated problem solver.
  • Excellent written and oral communication and presentation skills.

Preferred Qualifications
  • Master's degree preferred in Business or Public Administration.
  • Five to ten years of experience in organizing, planning and/or coordinating special events, in parking, enforcement and/or transportation operations and supervising full time employees preferably in a University setting.
  • CAPP Certification through International Parking & Mobility Institute (IPMI).

Licenses and/or Certifications Required:
  • Valid California Driver's License.
  • Traffic Control Certification (or ability to receive certification within 60 days of hire).

Compensation and Benefits

San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate. San Diego State University also offers a rich benefits package that includes:
  • Extensive Leave benefits: 14 paid holidays, 24 vacation days, and 12 sick days per year;
  • Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits;
  • An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and
  • California State University system fee reduction program (fee waiver) for the employee or their qualified dependent

SDSU COVID-19 Vaccine Policy

In accordance with the California State University systemwide policy, students, faculty, and staff must be fully vaccinated against COVID-19 or provide a valid medical or religious exemption in order to access campus. Individuals are considered fully vaccinated for five months after their final dose of a two-dose COVID-19 vaccine or for two months after receiving the only dose of a single-dose vaccine. Afterward a COVID-19 booster is required to continue to be considered fully vaccinated.

The individual hired into this role will be required to submit their completed vaccination documentation to the university's secure online health portal prior to beginning work. Individuals with an approved medical or religious exemption on file with the university will be required to participate in SDSU's COVID-19 testing program.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on June 23, 2022. To receive full consideration, apply by June 22, 2022. The position will remain open until filled.

All management and executive employees shall be required to provide a written statement to the appropriate administrator of any and all outside employment. Employees shall also provide a written statement of outside employment if a written request by an administrator is made.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Rachael Stalmann at or 619-594-0473.

Closing Date/Time: Open until filled

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

San Diego, California 92182 United States View Map