Systemwide Director of Student Advising Initiatives (515191)

  • California State University (CSU) Chancellor's Office
  • Long Beach, California
  • Jun 10, 2022
Full Time Administration and Management

Job Description


Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Systemwide Director of Student Advising Initiatives. The CSU Chancellor's Office, located on the waterfront adjacent to the Aquarium of the Pacific in downtown Long Beach, is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 14 paid holidays a year.


Commensurate with qualifications and experience.


Administrator III

Position Information

The California State University, Office of the Chancellor, is seeking a Systemwide Director of Student Advising Initiatives to be responsible for providing systemwide leadership, oversight, coordination, and support to the California State University advising, orientation, and career center communities to promote student success. In close, ongoing collaboration with professional team members throughout the Academic and Student Affairs Division, the incumbent will oversee programmatic and administrative aspects of the CSU's strategic advising activities, programs, and services to improve holistic student advising and student success including, but not limited to advising assessments, advising technology, professional development, and training.

The incumbent will be expected to work collaboratively with campus and Chancellor's Office staff, management and various faculty and staff committees including but not limited to: campus associate/assistant vice presidents and/or directors of enrollment services, campus directors of advising, career center directors, registrars, student life directors, CMS managers and staff, articulation officers, academic college dean's office, and faculty/staff advisors.


Under the general direction of the Associate Vice Chancellor, Student Affairs, Equity and Belonging, the Systemwide Director of Student Advising Initiatives will:

Technology Data Collection and Strategy Planning

-Lead collaborative evaluations with campuses to review their current eAdvising technology tools, strategy, configuration, and utilization. Evaluations would include transfer credit, degree audit, student success and academic planner/roadmap tools and related business processes that support advising Collaborate with other managers in Academic and Student Affairs on current use and sharing of best practices of advising tools. Develop resource and provide budget recommendations to the Associate Vice Chancellor to coordinate funding and other resources for campus advising system improvements.

CSU Advising Professional Development

-Coordinate with a collaborative team of CSU Chancellor's Office staff to support and/or facilitate professional development opportunities for the CSU advising community.

CSU Advisor Training

-Routinely administer a needs assessment for creating systemwide training materials and support for professional development for the CSU advising community. Develop reusable modules for onboarding and foundational training of professionals new to advising in the CSU. Review standards of professional practice and create CSU advising certifications.

Faculty Advising Professional Development

-In collaboration with the Director, Institute of Teaching and Learning, research, review and develop best practices for faculty advising, and develop learning communities involving faculty and department chairs, as well as other academic college personnel.

Advising Professionals Classification Standards

-Research and review best practices around the Student Services Professionals job classifications and field progression. In coordination with the Associate Vice Chancellor for Student Affairs, Equity, and Belonging work with Systemwide Human Resources to review, recommend and revise, as appropriate, new, or updated job classifications and standards for advising professional staff providing advising services to students.

Landscape Analysis of Advising Practices

-Lead and administer a quantitative and qualitative analysis of holistic advising practices across the 23 CSU campuses. This should include at minimum a description of advising models, number of staff personnel dedicated to all aspects of student advising (including student-to-advisor ratios), administrative structure of advising unit(s), the role of faculty in advising (as well as money spent on faculty buy-outs for advising), the role of career services in advising, incorporation of co-curricular learning and pedagogical approaches to advising.

Advising Learning Syllabus

-In collaboration with the campus advising directors and advising professionals (staff and faculty), develop a learning syllabus for advising that identifies student outcomes and goals for each year of college, as well as areas of focused attention, core strategies for outreach, and modalities for student engagement. The work should draw on the existing literature regarding best practices and include components addressing cultural inclusion and educational equity.


This position requires:

-Master's degree from an accredited four-year college or university or the equivalent of graduate coursework and related professional experience.

-Minimum of eight years in educational administration at a secondary and/or post-secondary level.

-At least five years of experience and demonstrated knowledge in the areas of academic advising, career counseling, student coaching/mentoring, student success/retention initiatives, student enrollment, curriculum, and academic requirements within a higher education environment.

-Demonstrated potential to perform effectively within a systemwide office serving 23 unique institutions.

-Strong communication and organizational skills.

-Demonstrated ability to interact successfully with a variety of constituents with a diversity of backgrounds.

-Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the system with the ability to establish and maintain effective working relationships within a diverse population and with those from various backgrounds. Ability to interpret and apply policies, procedures and use judgment and discretion to act when precedents do not exist.

-Ability to understand and analyze data and research findings to help drive decision making and direction in the development of programs and services to most effectively serve our students.

-Ability to plan, execute, and evaluate large-scale, complex events with broad, visible impact.

-Ability to initiate a project and carry it through to completion.

-Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing in a fast-paced environment and to a diverse and often large audience.

-Ability to be a creative leader and manager who draws on knowledge and strengths of the team to develop and advance the vision, mission, and goals of the initiative.

-Practical and theoretical knowledge of supporting student success and understanding student development theory.

-Demonstrated ability to translate knowledge/expertise into long-term strategic initiatives that can be implemented effectively across the system.

-Experience utilizing, adapting, implementing, and facilitating change management around the use of technology to support student success initiatives.

Application Period

Priority consideration will be given to candidates who apply by June 23, 2022. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at:


This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States.

COVID19 Vaccination Requirement

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against COVID-19 or declare a medical or religious exemption. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The systemwide policy can be found at

Mandated Reporter Per CANRA

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Conflict of Interest

The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.


The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

Closing Date/Time: Open until filled

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

Long Beach, California 90802 United States View Map