Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Senior Director of Business Operations and Process Improvement Classification Administrator III AutoReqId 539424 Department AVP of Financial Services Sub-Division Business and Administrative Services Salary Range Classification Range $6,563 - $21,066 per month (Hiring range depending on qualifications, not anticipated to exceed $11,400 - $14,500 per month) Appointment Type At Will Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The office of Financial Services provides efficient, quality, customer-oriented service to our campus community. We strive to provide prudent financial guidance and management of the University's fiscal resources. It is our responsibility to ensure that all expenditures, reconciliation, accounting, and reporting functions comply with laws and policies. We seek an exceptional individual to join our team as the Senior Director of Business Operations and Process Improvement. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general direction of the Senior Associate Vice President for Financial Services, the Senior Director of Business Operations and Process Improvement will serve as a strategic resource and trusted partner to oversee efficient and effective operations, and enhance communication, transparency, and outstanding customer service to the faculty, staff and students. The Financial Services Leadership Team has a dotted line reporting relationship to the Senior Director of Business Operations and Process Improvement. The Senior Director of Business Operations and Process Improvement plans and executes strategic operational initiatives such as simplifying policies and procedures to reduce workload for campus users, reduce cycle time and improve the performance of essential support services. The position provides operational leadership, guidance and support to its departments, programs, and initiatives, with a focus on strategic change management, assessing the effectiveness of operational matters. The Senior Director of Business Operations and Process Improvement has administrative oversight of university-level and program level financial assessments, leads, and collaborates with cross functional teams on critical projects, oversees development of training programs, and promotes efficient and effective processes and procedures in alignment with current policies and procedures as well as change initiatives. Works closely with the Senior Associate Vice President for Financial Services and the Leadership Team to lead and complete project deliverables, implement policies, evaluate operational priorities, assess and allocate resources in alignment with the department, division, and University strategic priorities. Ensures effective stewardship of financial resources to maintain stakeholder trust and represents the division and serves as the Financial Services liaison for various University committees and working groups and other inter/intra-divisional committees. In addition, implements organizational and professional development programs, team building and training efforts, as needed. The Senior Director of Business Operations and Process Improvement will work with the Financial Services senior leadership team to implement organizational strategies, identify and recommend new initiatives, lead the organization’s efforts in the areas of operations, assessment, process improvement, training, budget and finance, and human resources matters. Oversees internal operations and identify areas for process enhancement. Implement business strategies and plans that align with the short- and long-term objectives. Build and maintain relationships with key internal and external campus partners and stakeholders. Implements, communicates and supports the strategies created by the Senior Associate Vice President for Financial Services. The Senior Director of Business Operations and Process Improvement provides leadership in co-leading various ongoing division-wide efforts and initiatives as well as providing direction for special projects across Financial Services organization. This position must maintain a comprehensive knowledge of the federal, State, CSU and University guidelines, policies and procedures in areas of financial management, human resources management, facilities operations, administrative processes, accounting, budgeting, procurement, and process improvement. Serves as the Administrator in Charge in the absence of the Senior Associate Vice President for Financial Services. The Senior Director of Business Operations and Process Improvement promotes staff development, encourage creativity, and provides employees with the skills to be successful. In addition, cultivates a climate of fairness, cooperation, and professional and ethical work environment in Financial Services. Represents the Financial Services Team in campus events and provide excellent customer service to supporting the needs of the campus community. As a member of Financial Services, the Senior Director of Business Operations and Process Improvement supports efforts in promoting an inclusive environment of teamwork and will contribute towards ensuring diversity, equity, and inclusion are incorporated in department operations, programs, and services. Other duties as assigned. Essential Qualifications Must have bachelor degree in Business Administration, accounting, finance or relevant field from an accredited four-year college or university. Must have strong leadership skills and experience in various fields such as finance and administration. Proven senior management experience in a large and complex organization, understanding of business functions such as budget, accounting, business operations, administration, etc., demonstrable competency in strategic planning and business development, working knowledge of change management and performance/operation metrics, outstanding organizational and leadership abilities, excellent interpersonal and public speaking skills, aptitude in decision-making and problem-solving. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree from an accredited college or university. Experience in the CSU or higher education. CPA License or MBA degree. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: May 03 2024 Pacific Daylight Time Applications close: May 23 2024 Pacific Daylight Time Closing Date/Time:
Job Title Senior Director of Business Operations and Process Improvement Classification Administrator III AutoReqId 539424 Department AVP of Financial Services Sub-Division Business and Administrative Services Salary Range Classification Range $6,563 - $21,066 per month (Hiring range depending on qualifications, not anticipated to exceed $11,400 - $14,500 per month) Appointment Type At Will Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The office of Financial Services provides efficient, quality, customer-oriented service to our campus community. We strive to provide prudent financial guidance and management of the University's fiscal resources. It is our responsibility to ensure that all expenditures, reconciliation, accounting, and reporting functions comply with laws and policies. We seek an exceptional individual to join our team as the Senior Director of Business Operations and Process Improvement. The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under the general direction of the Senior Associate Vice President for Financial Services, the Senior Director of Business Operations and Process Improvement will serve as a strategic resource and trusted partner to oversee efficient and effective operations, and enhance communication, transparency, and outstanding customer service to the faculty, staff and students. The Financial Services Leadership Team has a dotted line reporting relationship to the Senior Director of Business Operations and Process Improvement. The Senior Director of Business Operations and Process Improvement plans and executes strategic operational initiatives such as simplifying policies and procedures to reduce workload for campus users, reduce cycle time and improve the performance of essential support services. The position provides operational leadership, guidance and support to its departments, programs, and initiatives, with a focus on strategic change management, assessing the effectiveness of operational matters. The Senior Director of Business Operations and Process Improvement has administrative oversight of university-level and program level financial assessments, leads, and collaborates with cross functional teams on critical projects, oversees development of training programs, and promotes efficient and effective processes and procedures in alignment with current policies and procedures as well as change initiatives. Works closely with the Senior Associate Vice President for Financial Services and the Leadership Team to lead and complete project deliverables, implement policies, evaluate operational priorities, assess and allocate resources in alignment with the department, division, and University strategic priorities. Ensures effective stewardship of financial resources to maintain stakeholder trust and represents the division and serves as the Financial Services liaison for various University committees and working groups and other inter/intra-divisional committees. In addition, implements organizational and professional development programs, team building and training efforts, as needed. The Senior Director of Business Operations and Process Improvement will work with the Financial Services senior leadership team to implement organizational strategies, identify and recommend new initiatives, lead the organization’s efforts in the areas of operations, assessment, process improvement, training, budget and finance, and human resources matters. Oversees internal operations and identify areas for process enhancement. Implement business strategies and plans that align with the short- and long-term objectives. Build and maintain relationships with key internal and external campus partners and stakeholders. Implements, communicates and supports the strategies created by the Senior Associate Vice President for Financial Services. The Senior Director of Business Operations and Process Improvement provides leadership in co-leading various ongoing division-wide efforts and initiatives as well as providing direction for special projects across Financial Services organization. This position must maintain a comprehensive knowledge of the federal, State, CSU and University guidelines, policies and procedures in areas of financial management, human resources management, facilities operations, administrative processes, accounting, budgeting, procurement, and process improvement. Serves as the Administrator in Charge in the absence of the Senior Associate Vice President for Financial Services. The Senior Director of Business Operations and Process Improvement promotes staff development, encourage creativity, and provides employees with the skills to be successful. In addition, cultivates a climate of fairness, cooperation, and professional and ethical work environment in Financial Services. Represents the Financial Services Team in campus events and provide excellent customer service to supporting the needs of the campus community. As a member of Financial Services, the Senior Director of Business Operations and Process Improvement supports efforts in promoting an inclusive environment of teamwork and will contribute towards ensuring diversity, equity, and inclusion are incorporated in department operations, programs, and services. Other duties as assigned. Essential Qualifications Must have bachelor degree in Business Administration, accounting, finance or relevant field from an accredited four-year college or university. Must have strong leadership skills and experience in various fields such as finance and administration. Proven senior management experience in a large and complex organization, understanding of business functions such as budget, accounting, business operations, administration, etc., demonstrable competency in strategic planning and business development, working knowledge of change management and performance/operation metrics, outstanding organizational and leadership abilities, excellent interpersonal and public speaking skills, aptitude in decision-making and problem-solving. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Master’s degree from an accredited college or university. Experience in the CSU or higher education. CPA License or MBA degree. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial “Conflict of Interest Form 700: Statement of Economic Interests” within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment. The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Advertised: May 03 2024 Pacific Daylight Time Applications close: May 23 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) Channel Islands
1 University Dr, Camarillo, CA 93012, USA
Facilities Services Administrator III RESPONSIBILITIES & DUTIES: Leads and oversees the operational functional units within the Facilities Services department, including MEP trades, building trades, custodial, and grounds. Provides strategic leadership in all aspects of campus operations and maintenance, forecasting campus growth and advocating for necessary minor capital projects. Integrates and coordinates departmental activities to support long and short-term university goals. Develops and maintains the campus's five-year forecast capital improvement and deferred maintenance program, ensuring compliance with relevant mandates. Delegates operational responsibilities to managers while ensuring adherence to CSU standards and collective bargaining agreements. Provides guidance and sets standards and procedures to support university operations within allocated resources. Collaborates with FS directors and managers to develop and manage departmental budgets aligned with strategic plans and Key Performance Indicators (KPIs). Specific responsibilities include: Directs and manages Operations, including maintenance and repair of buildings, mechanical systems, infrastructure, landscaping, and custodial services. Coordinates with the Administrative Manager on Operations budgets, employee timekeeping, and HR liaison duties. Oversees the Trades department led by the Senior Manager of Trades, ensuring compliance with code/regulatory preventative maintenance programs. Manages permits for various systems and equipment and oversees estimates, proposals, and schedules for maintenance projects. Monitors vendor contracts for fire life safety, hazardous waste, and elevator services. Ensures continuous operation of utility systems and adequate staffing in various trades areas. Conducts employee counseling, performance evaluations, and professional training and development. Coordinates with campus stakeholders and agencies to ensure proper communication and compliance. Prepares audit responses and provides building and infrastructure assessments for renewal needs and cost projections. Oversees the design, installation, and maintenance of landscaping across the campus's approximately 1,200 acres. Gives guidance to the grounds manager to develops sustainable landscaping practices in alignment with the university's commitment to environmental stewardship. Coordinates seasonal planting, irrigation, and pest control activities to ensure the campus grounds remain aesthetically pleasing and safe. Guides grounds manager to manage landscaping budget, including procurement of supplies and equipment, and to collaborate with vendors for specialized services. Supports grounds manager in implementing landscaping projects to enhance outdoor spaces for the campus community and visitors. Oversees the custodial manager and custodial services to ensure cleanliness and sanitation of all campus buildings, including offices, classrooms, and common areas. Ensures custodial manager develops cleaning schedules, protocols, and standards to maintain high levels of cleanliness and hygiene. Oversees the procurement and inventory management of cleaning supplies and equipment. Coordinates with building occupants and event organizers to schedule cleaning services and address specific needs. Conducts regular inspections and quality control measures to uphold custodial standards and address any deficiencies promptly. Ensures custodial manager collaborates with sustainability initiatives to implement eco-friendly cleaning practices and reduce environmental impact. REQUIREMENTS OF POSITION: Bachelor’s degree in a related field and ten years of work experience in areas of facilities operations, trades/maintenance, custodial services, and/or landscaping services is required, master’s degree in a related field is preferred. A minimum of two years of the required experience must be in at least two of the areas listed above is required, with preference given to candidates with experience in three or more areas. Three years of the required experience must be supervisory experience in at least one area, five years of supervisory experience in more than one area is preferred. Work experience and/or supervisory experience in facilities operations within a higher education environment is desirable. No substitution of work experience for educational requirements will be accepted. Proficiency in planning and supervising the work of others, making sound decisions and recommendations, and exercising good judgment in staffing, planning, budgeting, organizing, and carrying out fiduciary responsibilities. Proficiency in using computers and software programs, including computerized maintenance management systems, Microsoft Office, and Google Suite. Ability to establish and maintain cooperative working relationships across the campus and provide effective customer service. Strong communication skills to interact with the public, management, staff, and co-workers. Ability to interpret a wide variety of written rules and regulations. Possession of a valid California driver’s license in good standing and successful completion of the Defensive Driver Training Program. Flexibility to accommodate a work schedule that may vary according to operational needs, including evening and weekend hours. Willingness and ability to work in environments that may involve exposure to hazardous materials. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Hiring Range: $9,000 - $12,084 per month Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Facilities Services Administrator III RESPONSIBILITIES & DUTIES: Leads and oversees the operational functional units within the Facilities Services department, including MEP trades, building trades, custodial, and grounds. Provides strategic leadership in all aspects of campus operations and maintenance, forecasting campus growth and advocating for necessary minor capital projects. Integrates and coordinates departmental activities to support long and short-term university goals. Develops and maintains the campus's five-year forecast capital improvement and deferred maintenance program, ensuring compliance with relevant mandates. Delegates operational responsibilities to managers while ensuring adherence to CSU standards and collective bargaining agreements. Provides guidance and sets standards and procedures to support university operations within allocated resources. Collaborates with FS directors and managers to develop and manage departmental budgets aligned with strategic plans and Key Performance Indicators (KPIs). Specific responsibilities include: Directs and manages Operations, including maintenance and repair of buildings, mechanical systems, infrastructure, landscaping, and custodial services. Coordinates with the Administrative Manager on Operations budgets, employee timekeeping, and HR liaison duties. Oversees the Trades department led by the Senior Manager of Trades, ensuring compliance with code/regulatory preventative maintenance programs. Manages permits for various systems and equipment and oversees estimates, proposals, and schedules for maintenance projects. Monitors vendor contracts for fire life safety, hazardous waste, and elevator services. Ensures continuous operation of utility systems and adequate staffing in various trades areas. Conducts employee counseling, performance evaluations, and professional training and development. Coordinates with campus stakeholders and agencies to ensure proper communication and compliance. Prepares audit responses and provides building and infrastructure assessments for renewal needs and cost projections. Oversees the design, installation, and maintenance of landscaping across the campus's approximately 1,200 acres. Gives guidance to the grounds manager to develops sustainable landscaping practices in alignment with the university's commitment to environmental stewardship. Coordinates seasonal planting, irrigation, and pest control activities to ensure the campus grounds remain aesthetically pleasing and safe. Guides grounds manager to manage landscaping budget, including procurement of supplies and equipment, and to collaborate with vendors for specialized services. Supports grounds manager in implementing landscaping projects to enhance outdoor spaces for the campus community and visitors. Oversees the custodial manager and custodial services to ensure cleanliness and sanitation of all campus buildings, including offices, classrooms, and common areas. Ensures custodial manager develops cleaning schedules, protocols, and standards to maintain high levels of cleanliness and hygiene. Oversees the procurement and inventory management of cleaning supplies and equipment. Coordinates with building occupants and event organizers to schedule cleaning services and address specific needs. Conducts regular inspections and quality control measures to uphold custodial standards and address any deficiencies promptly. Ensures custodial manager collaborates with sustainability initiatives to implement eco-friendly cleaning practices and reduce environmental impact. REQUIREMENTS OF POSITION: Bachelor’s degree in a related field and ten years of work experience in areas of facilities operations, trades/maintenance, custodial services, and/or landscaping services is required, master’s degree in a related field is preferred. A minimum of two years of the required experience must be in at least two of the areas listed above is required, with preference given to candidates with experience in three or more areas. Three years of the required experience must be supervisory experience in at least one area, five years of supervisory experience in more than one area is preferred. Work experience and/or supervisory experience in facilities operations within a higher education environment is desirable. No substitution of work experience for educational requirements will be accepted. Proficiency in planning and supervising the work of others, making sound decisions and recommendations, and exercising good judgment in staffing, planning, budgeting, organizing, and carrying out fiduciary responsibilities. Proficiency in using computers and software programs, including computerized maintenance management systems, Microsoft Office, and Google Suite. Ability to establish and maintain cooperative working relationships across the campus and provide effective customer service. Strong communication skills to interact with the public, management, staff, and co-workers. Ability to interpret a wide variety of written rules and regulations. Possession of a valid California driver’s license in good standing and successful completion of the Defensive Driver Training Program. Flexibility to accommodate a work schedule that may vary according to operational needs, including evening and weekend hours. Willingness and ability to work in environments that may involve exposure to hazardous materials. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Hiring Range: $9,000 - $12,084 per month Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time: