Police Dispatcher (Hourly Intermittent, On-Call) (507351)

  • CSU, Sacramento
  • Sacramento, California
  • Jun 18, 2022
Public Safety

Job Description


Working Title: Police Dispatcher I (hourly-intermittent, on-call)

Classification Title: Police Dispatcher (hourly-intermittent, on-call)

Special Instructions to Applicants:

Selected candidate(s) will be invited to take the P.O.S.T Police Dispatcher written test. Candidate(s) that pass the written test will be recommended to the Search Committee for an interview.

Candidate(s) with a valid/current P.O.S.T. Dispatcher certificate will need to submit a copy of your P.O.S.T. Dispatcher certificate as part of your application in order to be waived from the written test.

Candidate(s) selected for the position will need to successfully pass the thorough background check completed by the Sacramento State Police Department before a conditional offer is made.

Final appointment is contingent upon successfully passing the P.O.S.T Police Dispatcher medical examination and psychological screening.

Posting Details

Priority Application Deadline: (Posting will remain open until filled): Monday, July 4, 2022 at 11:55 p.m.

Hiring Preference

Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment.

Position Summary

The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. The incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. The incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately.

FLSA: Hourly/Int - This position may be eligible for health benefits, and is non-exempt, (eligible for overtime compensation) according to FLSA. Employees who are determined to be eligible for health benefits will be notified by the Benefits Office.

CSU Classification Salary Range: $18.00 - $32.32 per hour

Hiring Range: $18.00 - $32.32 per hour

Salary Grade/Range: 1

Recruitment Type: Temporary/renewable. Reappointment is contingent on funding, work performance, and recommendation of supervisor.

Time Base: Hourly-Intermittent (no regular timebase)

Pay Plan: 12 month

Work Hours: Hours vary (hourly-intermittent, on-call). Must be able to work any shift in a 24/7/365 schedule. Hourly-intermittent employees in CSUEU-represented classifications are limited to 1000 hours per fiscal year.

Department Information

The mission of the Sacramento State Police Department is to protect the life, property, and peace of mind of the students, faculty, staff and visitors of this university.

Our greatest asset in furtherance of this mission is our Department members who work as a combined force in collaboration with the campus community.

Our Department adheres to the highest standards of ethics, integrity and service, understanding our collective responsibility in upholding the noble reputation of the law enforcement profession.

Minimum Qualifications

Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases.

Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.

Required Qualifications

1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment
2. Ability to learn standard broadcasting rules and procedures
3. Ability to learn the campus street system and physical layout of Sacramento campus
4. Ability to exercise independent judgment and work with a minimum of supervision
5. Ability to use office equipment and software
6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices
7. Ability to take accurate notes and prepare concise reports using information from various sources
8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations
9. Ability to multi-task in a fast-paced work environment
10. Ability to analyze situations accurately and take effective action
11. Ability to follow written and oral directions
12. Knowledge of English grammar, usage, spelling and punctuation
13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances
14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays

Conditions of Employment: Ability to pass background check

Preferred Qualifications

15. Experience working with customers or members of the public
16. Experience working in a fast-paced environment that requires multitasking while communicating with others
17. Experience working with radio transceivers, telephones, silent alarms, and emergency signalling devices
18. Experience functioning in emergency situations
19. Experience maintaining records or logs, including statistical data

Required Licenses/Certifications

Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills.

Documents Needed to Apply

Valid/current P.O.S.T. Dispatcher certificate (if applicable) and resume. Failure to upload required resume and P.O.S.T. certification (if applicable) may result in disqualification.

About Sac State

Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety .

As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Equal Employment Opportunity
California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/disability-parental-leave.html#reasonable-accommodations-interactive-process .

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html .

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu

Eligibility Verification
Selected candidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency (i.e. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.
Closing Date/Time: Open until filled

Job Address

Sacramento, California 95819 United States View Map