APIDA Success Program Coordinator/Student Academic Success Counselor (515778)

  • CSU, Sacramento
  • Sacramento, California
  • Jun 25, 2022
Full Time Human and Social Services Legal Services Project Management

Job Description


Working Title: APIDA Center Program Success Coordinator/Student Academic Success Counselor

Classification Title: Student Services Professional II

Posting Details

Priority Application Date (Posting will remain open until filled): Sunday, July 10th @ 11:55pm PST

Hiring Preference
Not Applicable

Position Summary

Under the general supervision of the Director of Educational Equity Access and Equity Strategist, the Student Services Professional II performs moderately complex professional student service work. Assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This generally requires: planning; both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and/or acting as spokesperson within the area of expertise.

This role requires use of sound independent judgment while dealing with moderately complex student service problems. It demands the utilization of effective interpersonal skills with both individuals and groups, to be flexible and versatile, to use tact and sensitivity and to apply effective analytical skills in assisting with the preparation of documentation, mandatory reporting and program assessment.

The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers.

The Unit of Student Academic Success and Educational Equity Programs works diligently to foster a climate of success that promotes the retention and graduation of students from college. To achieve these aims among the underrepresented demographic at Sacramento State, the Asian Pacific Islander Desi American (APIDA) Student Center is created to meet the needs of students of the APIDA student population. The APIDA Student Center provides cultural programming, assistance to incoming students, summer programming, peer advising and support to create a pathway of success for students.

The APIDA Program Success Coordinator/Student Academic Success Counselor will work to build increased programming to amplify efforts geared toward Asian Pacific Islander Desi American student success under the supervision of the Director of Educational Equity Access/Equity Strategist. The Coordinator will assist in the development of a fully functioning APIDA Student Center, coordinate the provision of advising and counseling services to the APIDA student population and will work with other areas of the campus to deploy and collaborate on initiatives with the local Asian Pacific Islander Desi community organizations, larger CSU initiatives, the Full Circle Project, Project HMONG, academic departments and associated counterparts to meet the student success needs of program scholars in alignment with the Graduation Initiative and the University's goals to advance graduation excellence.

FLSA: Exempt (Not eligible for overtime compensation. This position is eligible for full benefits.)

CSU Classification Salary Range: $4,304 - $6,120 per month

Hiring Range: Anticipated hiring range is at or near the minimum of the classification, commensurate with candidate's education, experience, skills, and training.

Salary Grade/Range: 1

Recruitment Type: Regular (Probationary)

Time Base: Full-Time

Pay Plan: 12 months

Work Hours: Monday through Friday; 8am - 5pm. Hours may vary depending on department need.

Department Information

The Asian Pacific Islander Desi American (APIDA) Center builds on the rich tradition of Sacramento State's Full Circle Project, Project HMONG, and APIDA-identified student clubs/organizations. Along with many other campus programs and community partners, the APIDA Center strives to expand and scale support for APIDA students by offering social, cultural, educational, and advocacy programming. For more information, visit: https://www.csus.edu/student-affairs/centers-programs/asian-pacific-islander-desi-american-student-center/

Minimum Qualifications

Knowledge and Abilities:

Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior.

Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multi-sexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.

Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below.


Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience.


Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Required Qualifications

Experience :
  1. Higher education student services experience related to the assigned program area (e.g., advising, admissions, residential life, student programming or development)

Knowledge, Skills, Abilities
  1. Ability to independently prioritize, plan and organize work in a fast-paced environment
  2. Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population
  3. Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment
  4. Ability to compile, prepare, write and review reports
  5. Proficiency using standard office software packages (e.g., Microsoft Office Suite)
  6. Familiarity working with school-based record/data systems/software (example: PeopleSoft)
  7. Ability to understand, interpret and apply moderately complex rules, regulations and procedures
  8. Proven skills and specialization in working with Asian Pacific Islander Desi American communities

Condition of Employment

A background check must be satisfactorily completed post conditional offer.

Preferred Qualifications

  1. Direct student service experience in a higher education setting
  2. Experience working with students from various ethnic and socioeconomic backgrounds, including underserved students
  3. Knowledge and skills to work effectively with the Asian Pacific Islander Desi American student population and communities being reached through retention, graduation, and student support services, along with knowledge of the communities touched by the APIDA Student Center
  4. Ability to work with students in advising situations and within the context of co-curricular and cultural activities
  5. Knowledge of student service, administrative and academic support programs in the California State University System
  6. Experience supporting fundraising and university partnership activities/initiatives involving high profile donors, executive leaders, and community partners.
  7. Experience working with diverse students: first generation and low-income student populations, or in an affinity or equity program.

Documents Needed to Apply

Resume, cover letter.

Failure to upload required documentation may result in disqualification.

About Sac State

Sacramento State is located in the heart of California's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the "Farm-to-Fork Capital," is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State's 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: " As California's capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. " As the regional hub of higher education, Sac State is dedicated to student success, diversity, equity and inclusion, community engagement, philanthropy, and campus safety.

As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.

To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center.

COVID-19 Vaccine Certification Information:

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr-empservices@csus.edu

Out of State Employment Policy

Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Opportunity

California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/internal/your-hr/benefits/reasonable-accomodation.html .

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/compliance/hr-compliance/mandatory-dhr-training.html .

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union.

Eligibility Verification

Selected c andidate must furnish proof of eligibility to work in the U.S.. California State University, Sacramento is a sponsoring agency ( i.e . H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.

Closing Date/Time: Open until filled

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

Sacramento, California 95819 United States View Map