Principal Human Resources Analyst (AM) - Benefits and Wellness Manager

  • Santa Ana, California
  • Jun 29, 2022
Full Time Administration and Management Administrative Analysis and Research Human Resources and Personnel Planning and Development
  • Salary: $109,848.00 - $133,536.00 Annually USD

Job Description

Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.

Under general direction, the Principal Human Resources Analyst supervises and oversees the administration of one or more advanced professional and technical functional areas within the Human Resources Operations Division, including but not limited to (health) benefits and recruitment and selection and provides highly responsible and complex staff assistance to management staff. While an employee may be initially assigned primarily to the Benefits Administration, the Principal Human Resources Analyst may be required to rotate among assignments.

The current vacancy is for Benefits Administration. The eligibility list established from this recruitment may be used to fill additional vacancies within the Human Resources Department Operations Division (Benefits Administration and Recruitment and Selection).

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received.
The deadline for the first review of applications is 11:59 PM on Wednesday, July 13, 2022. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To
  • Assumes supervisory oversight of advanced professional and technical functional areas of the Human Resources Operations Division, including but not limited to (health) benefits and recruitment and selection.
  • Recommends, develops, and implements City rules, programs, policies, and procedures; participates in related data research and statistical analysis; prepares comprehensive written reports; identifies resource needs and opportunities for improving service delivery methods and procedures and reviews findings with management staff; and implements improvements.
  • Assists in the management of health benefit programs, including reviewing employee benefit eligibility, auditing benefit enrollment and billings, administering rideshare, health fairs, and wellness programs, coordinating benefit open enrollment, overseeing benefit orientations and retirement counseling, advising on retirement processes, assisting with internal and external benefit audits, and providing benefits assistance to staff; and administers labor agreement benefit provisions.
  • Oversees and participates in the City's recruitment and selection activities; works with managers to analyze staffing needs; develops and reviews recruitment plans, testing, and selection to ensure Citywide consistency; ensures job-related valid screening techniques; advises on appropriate and effective outreach and advertising efforts; and provides related assistance and information to employees and applicants.
  • Supports employee onboarding and offboarding activities, including medical and background check processes, processing of new hire paperwork, and separation administration.
  • Oversees other employee related programs and activities, including the administration of performance appraisals, bilingual examinations, personnel actions forms, and seniority analysis; updates website materials; and ensures all division programs and activities are in compliance with state, federal and other regulatory agency rules, regulations, provisions, policies, and procedures.
  • Participates in the development and administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; monitors expenditures; and recommends adjustments, as necessary.
  • Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in the vendor selection processes; oversees submission of reports required for City Council approval; and administers and tracks approved contracts.
  • Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems.
  • Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and implements discipline and termination procedures.
  • Provides information and assistance to City staff, the public, and outside agencies and organizations regarding Human Resources Department programs, rules, policies, and procedures.
  • Provides responsible and complex assistance to management staff; participates on a variety of committees and boards; and prepares and presents staff reports and other correspondence.
  • May assist in the administration of Personnel Board proceedings and/or other professional boards and commissions.
  • May assist in the preparation, coordination, and facilitation of employee training programs.
  • Performs other duties as assigned.

Five (5) years of progressively responsible professional experience in human resources administration, including two (2) years of supervisory experience, supplemented by a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field. Experience, education, and training must provide the knowledge, skills, and abilities listed below.


Knowledge of: Public sector human resources administration; benefits; recruitment and selection; principles of supervision, training, and performance evaluation; organizational development and training; public sector pension systems; municipal budgetary processes and control; methods and techniques of research, statistical analysis, and applicable quantitative methods; municipal government administration; business letter writing and report preparation; office procedures, methods, and equipment, including computers and office software applications; and pertinent federal, state, and local public sector labor and employment laws, codes, and regulations.

Ability to: Oversee and direct the day-to-day operations and services of a comprehensive human resources program; select, supervise, train, and evaluate staff; recommend, implement, and evaluate goals, objectives, programs, projects, policies, and procedures; understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations; participate in the preparation and administration of assigned budgets; plan and organize work to meet changing priorities and deadlines; prepare clear and concise technical and staff reports, correspondence, policies, procedures, and other written materials; conduct complex research projects; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; maintain appropriate and effective recordkeeping; operate office equipment, including computer equipment and office software applications; communicate tactfully, clearly, and concisely, both orally and in writing; and establish and maintain effective working relationships with department management, City employees, employee organizations, elected and appointed City officials, and the public.


Possession and retention of a valid California Class “C” Driver’s License is a condition of continued employment in this classification.


Possession of a Master’s degree from an accredited college or university with major course work in Human Resources, Public Administration, Business Administration, or a related field is highly desirable.

Possession of IPMA-Senior Certified Professional (IPMA-SCP) certification is highly desirable.


Environmental Conditions: Work is generally performed in a standard office setting. Occasional travel to different sites is required.

Physical Conditions: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, twist, and walk; to lift and carry up to 20 pounds; push and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination, including the use of a computer keyboard; and to utilize sight, hearing, speaking, reading, writing, and math ability to exchange information. Selection Process
All applicants are required to complete and submit an online City application (including Supplemental Questionnaire) with Resume and Cover Letter.

Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.

Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:

Writing Skills Examination (Tentatively set for Thursday, July 14, 2022) : (Qualifying) will evaluate the candidate's analytical and writing aptitude. The areas that will be evaluated may include: analytical thought process and proper English and grammar usage, clarity, conciseness, organization, content, and logical progression from one idea to the next. Candidates need a minimum passing score in order to continue in the selection process.

Oral Interview Examination (Tentatively set for Thursday, July 21, 2022) : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job.

Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%.

The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

Miscellaneous (non-safety) employeeshired after January 1, 2013, whoare deemed to be new CALPERSmembers,will be enrolled in the2% @ 62CalPERS formula and will contribute 7% of reportable compensation toward this benefit. Miscellaneous(non-safety) employeeshired after January 1, 2013, who are deemed to be existing CALPERS members, will beenrolled in the2.7% @ 55CalPERS benefit formulaand will pay8% toward cost-sharing.

HOLIDAYS: 11 days per year plus one floating holidaybased on hours scheduled to work
MANAGEMENT VACATION: 65 hours per year

SICK LEAVE: 96 hours per year
  • 1-5 years = 120 hours
  • 6-15 years* = 124 - 160 hours
  • 16-20 years* = 168 - 200 hours

*Includes Longevity Vacation Benefit.

MEDICAL & DENTAL INSURANCE: The City provides comprehensive medical and dental coverage plans for employees and their families.Currently the City pays a maximum of $1,800per month for family medical and $125per month for dental.
VISION INSURANCE: Employees may elect to purchase a City-sponsored vision plan.
FLEXIBLE SPENDING ACCOUNT: Three accounts are available to reduce taxable income for federal, state and Social Security tax purposes: health care ($2,750 annual maximum), dependent care ($5,000 annual maximum) and Qualified Transit and Parking ($270 monthly maximum).

LIFE INSURANCE:City-paid life insurance. Equivalentto twotimes the employee's annual salary to a maximum of $300,000. Optional additional coverage is available for employee and dependents at employees expense.

DEFERRED COMPENSATION: A voluntary deferred compensation 457 plan is available.

TUITION REIMBURSEMENT PROGRAM: Available for eligible employees. Maximum reimbursement is $3,000 per fiscal year.

TECHNOLOGY STIPEND: $100 per month


The above is intended as a summary of some of the benefits available to this classification and does not constitute an expressed or implied contract. For a list of complete benefits or further information please see the SAMA Memorandum of Understanding (MOU).

NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.

(updated 8/5/21)

Closing Date/Time: Continuous

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

Santa Ana, California United States View Map