Donor Impact Specialist (514141)

  • California Polytechnic State University
  • San Luis Obispo, California
  • Jun 29, 2022
Full Time Other

Job Description


Job Summary

Under the general supervision of the Director of Donor Relations, the Donor Impact Specialist plays a key role in managing the stewardship plan for the university's most significant donors to enhance constituent relations through stewardship, recognition and engagement opportunities. The work of the Donor Impact Specialist focuses strongly on donor retention.

The Donor Impact Specialist is responsible for executing the annual Stewardship Plan, which includes donor recognition societies and personalized communication to key donor segments (i.e. first-time donors, consecutive annual donors, etc.). The Donor Impact Specialist also provides end-to-end management of central development's acknowledgment process as well as customized communications from the President of the university and other applicable leaders upon request.

The role is charged with enhancing the donor experience by partnering with team members by creating programs on a wide-reaching scale and facilitating donor impact reports as needed. To achieve these objectives, the Donor Impact Specialist must collaborate effectively with a diverse group of stakeholders, including program staff, donors, senior leaders, students, development officers, vendors, and others. The candidate must be a highly organized and detail-oriented team player.

Department Summary

The Office of Donor Relations supports the donor engagement process through meaningful, personalized and targeted stewardship programs and experiences that connect Cal Poly's supporters to the results of their philanthropy, showcasing the impact of their support, with the ultimate goal of encouraging the individual's donor engagement cycle to repeat and increase over time. Through our programs, the Donor Impact Specialist is able to provide the development team with myriad opportunities to connect with their donors and prospects to identify, cultivate, solicit and steward on a continual and ongoing basis. In some cases, the Donor Impact Specialist serves as the primary point of contact with our constituents, maintaining the principal relationship with our donors via programs that facilitate specialized and ongoing engagement, communication and stewardship.

Key Qualifications
  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
  • Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Excellent communication skills; ability to effectively communicate in a clear and understandable manner, both verbally and in writing. Thorough mastery of English grammar, punctuation, and spelling; strong writing and editing skills to quickly produce clear and concise documents for internal and external publication; excellent proofreading skills.
  • Ability to interpret, communicate and apply policies and procedures.

Education and Experience
  • Equivalent to graduation from a four-year college or university and three years of progressively responsible experience in marketing and public relations, or a related field. A graduate degree in a related field may be substituted for one year of the required experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Salary and Benefits

Anticipated Hiring Range: $54,000 - $66,000 per year

Classification Range: $42,180 - $76,296 per year

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer.

Supplemental Information

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

Closing Date/Time: Open until filled

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

San Luis Obispo, California 93405 United States View Map