Senior Human Relations Consultant

  • Los Angeles, California
  • Jun 29, 2022
Full Time Human and Social Services
  • Salary: $69,585.84 - $93,778.92 Annually USD

Job Description

Executive Office of the Board of Supervisors


This announcement is being reposted to reopen the filing period and revise the eligibility information. Persons who have already applied within the last twelve (12) months need not reapply, but may submit additional information by the last day of filing. The Information must include your name, the correct examination title and number.

Filing Dates

Applications will be accepted starting Wednesday, June 29, 2022 at 8:00 a.m. (PT) and will remain open until the needs of the Department are met. Filing may close at any time without prior notice.

Exam Number


Type of Recruitment

Open Competitive Job Opportunity


Has immediate responsibility for specific human relations program elements or activities, and provides technical consultation and advisory services in the field of human relations.

Classification Standards:
Positions allocable to this senior-level class report to and receive administrative and technical supervision from a Program Manager, Human Relations. These positions perform the full range of duties performed by the lower level class of Human Relations Consultant and are distinguished from this class by having at least two of the following additional responsibilities: acting as team leader on program elements such as leadership training, research, communication, conflict resolution, community organization or the preparation of major published reports; acting as a subject matter expert in areas such as legislation, ethnic communities, housing education, employment, or providing staff assistance to committees of the Commission on Human Relations. Incumbents must demonstrate an in-depth knowledge of community issues while exercising the verbal, written, and analytical skills required to independently handle the more sensitive and complex human relations issues and to mentor and provide technical direction to less experienced human relations consultants.

Essential Job Functions
Provides technical direction, as a team leader, to lower level staff assigned to assist on program elements on preparation of major published reports.

Analyzes, develops recommendations, and prepares reports on federal, state, and local legislation having an impact on human relations programs or departmental operations; monitors progress of legislation and keeps Committee on Legislation informed of such progress; maintains liaison with other County departments and community agencies and groups on human relations legislation.

Acts as staff assistant to a committee of the Commission on Human Relations by providing administrative and technical assistance such as arranging and assisting in conducting meetings; assists in preparing meeting agendas and documents, preparing and distributing committee correspondence, and conducting special research and preparing reports on issues and topics of interest or concern to the committee.

Provides specialized consultant services to, and maintains liaison with, a particular ethnic group on a County-wide basis; serves as the subject matter expert on ethnic group to the Commission on Human Relations and its staff.

Meets and confers with, and serves in a resource capacity to, community agencies, groups, and organizations to resolve or mediate conflict situations, analyze and evaluate community conditions, problems and needs, organize and develop community groups, and develop and implement group conducted projects for the improvement of inter-group human relations.

Participates in the selection, development, presentation, implementation, and evaluation of educational and training programs and conferences on human relations subject for members and staff of community agencies, groups, and organizations.

Assists community groups, agencies, and organizations to resolve potential or actual inter-group conflicts by identifying the causes leading to such conflicts, and in the development and implementation of procedures, plans, or programs to foster cooperative relationships to reduce or eliminate sources of conflict in the community.
Prepares or participates in preparing written materials such as research reports, booklets, newsletters, and press releases on human relations matters and activities for publication and distribution; identifies, participates in the selection, and conducts research on human relations topics considering community needs and the Commission's mission and priorities.

Speaks before and participates in meetings of community agencies, groups and organizations on subjects related to human relations and to explain, promote, and gain support and cooperation in the furtherance of the Commission's policies, programs, and initiatives.

Keeps informed of community conditions, programs, services, concepts and research activities relating to human relations through contacts with representatives of community agencies, groups, and organizations, and by collecting, analyzing and interpreting published articles and research papers on human relations topics.

Selection Requirements:
A Bachelor's degree or higher from an accredited college with a specialization in the social sciences or a closely related field of the behavioral sciences, including completion of one year of graduate coursework* in an accredited college with specialization in the social sciences or a closely related field of the behavioral sciences.
- AND -
Three years of experience in human relations work concerned with one, or a combination, of the following areas:
  • The improvement of inter-group relations
  • Social and emotional learning
  • Community relations programs
  • High risk youth programs
  • Eliminating Systemic Discrimination
Desirable Qualifications:
  • Experience evaluating and responding to hate crime incidents.
    (Qualifying experience including identifying targeted individuals and communities; assessing whether targeted individuals and communities represent protected groups)
  • Experience analyzing current anti-hate and discrimination issues and recommends improvement to such processes.
    (Qualifying experience including identifying aggressors and root causes and influences of their hate motivations and hate acts; designing and implementing needed responses, including organizing governmental and community partners for effective collaborative responses.)
  • Experience creating and delivering trainings.
  • Master's Degree or higher in Social Science or a closely related field of the behavioral sciences** from an accredited college or university.
  • Additional experience in human relations work concerning the specified areas, beyond the Selection Requirements.
Special Requirement Information: * One additional year of the required experience will be accepted for the one year of graduate work. Completion of 24 semester units or 36 quarter units would be considered as one year of graduate coursework.
** Credit will only be given if the graduate degree is not used to meet the requirement of a "Bachelor's degree or higher from an accredited college with a specialization in the social sciences or a closely related field of the behavioral sciences."

License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class:
2 - Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved.
Additional Information
Examination Content:
This examination will consist of an evaluation of training, education, and experience based on application information weighted 100%. Each candidate's background will be evaluated on the basis of information provided on his/her/their County of Los Angeles Employment Application and Supplemental Information Questionnaire form that pertains to the areas of SELECTION REQUIREMENTS and DESIRABLE QUALIFICATIONS to determine the level and scope of the candidate's job preparation for this position.

Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher in order to be placed on the eligible register.

Test Invitation Letters and other correspondence will be sent electronically to the e-mail address provided on the application. It is important that applicants provide a valid e-mail address.

Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Scores cannot be given over the telephone.

Eligibility Information :
We will process applications on an "as-received" basis. The names of candidates receiving a passing score on the examination will be added to the eligible register for a period of 12 months following the date of promulgation.

Special Information :
Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Fair Chance Initiative for Hiring Ordinance (FCIHO)
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

COVID-19 Vaccination
All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department.

Vacancy Information :
We will use the resulting eligible register to fill vacancies in the Executive Office of the Board of Supervisors.

Application and Filing Information :
We only accept online applications submitted on The application status may also be tracked on the same website. Apply online by clicking on the "Apply" tab for this posting. Please ensure that the application and any additional documents are submitted by 5:00 pm on or before the last filing date.

Note: If there is any issue with submitting a document during online application filing, please email to Please include the exam number and the exam title in the subject line.

Fill out your application and supplemental questionnaire completely. The acceptance of your application depends on whether you have clearly shown that you meet the minimum selection requirements. Provide detailed information about any relevant education, training and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be disqualified.

Email Verification:
Plan to submit your online application well in advance of the 5:00 p.m. (PT) deadline before the last filing date to ensure you have sufficient time to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Disqualifying Factors :
Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after we have made an appointment. If you are unable to attach documents to your application, you may email the documents to Sandy Nerva at Please include the exam number and the exam title in the subject line.
Falsification of any information may result in disqualification or rescission of appointment.
Utilizing verbiage from Class Specification and Minimum Selection Requirements in your description of duties will not be sufficient to meet the requirements. We may consider this an incomplete application, which may lead to disqualification.

Social Security Number (SSN) :
We need for you to use your own social security number during filing to ensure your application is processed accurately. Federal law requires that all employed persons have a social security number.

User ID and Password :
We want you to have your own user ID and password. Using a family member or friend's account may erase an applicant's original application record.

Do you have a computer and internet access?
For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. Please note some library locations are open with restricted hours.

Department Contact Name :
Sandy Nerva
(213) 893-0979

ADA Coordinator Phone :
(213) 974-1422

Teletype Phone :
(213) 974-1704

California Relay Services Phone :
(800) 735-2922

Closing Date/Time:

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

Los Angeles, California United States View Map