Chief of Health Informatics (Administrative Manager III)

  • Orange County, CA
  • Orange County, California
  • Jun 30, 2022
Full Time Administration and Management Clerical and Administrative Support Public Health
  • Salary: $108,846.40 - $191,152.00 Annually USD

Job Description

Chief of Health Informatics

(Administrative Manager III)

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment is open to the public. This recruitment will close on Friday, July 8, 2022, at 11:59 PM (PST). Applicants are encouraged to apply immediately.

Please note that this recruitment closing date has been changed. This recruitment will now remain open on a continuous basis until 11:59 p.m. (PST) on the day the County's needs are met.

The open eligible list established by this recruitment will be used to fill current and future Administrative Manager III positions with this specialty. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County .


The County of Orange , Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Correctional Health, Director's Office, Finance & Administrative, Mental Health & Recovery, Public Health, and Strategy & Special Projects - is committed to meeting the health needs of the diverse Orange County community.

The Director's Office supports organizational operations and initiatives under the oversight of the Agency Director, including communications, compliance and privacy management, and population health and equity.
  • Communications serves as the HCA's Public Information Office, responding to and coordinating media requests for information, drafting, and issuing press releases, and managing the Agency's social media presence. Additionally, provides internal support to programs in the development and marketing of information about the HCA and our contracted partners across multiple platforms.
  • Office of Compliance & Privacy ensures organizational compliance with federal and state regulatory requirements, including compliance training, issue reporting and adherence to Health Insurance Portability and Accountability Act (HIPAA) privacy rights.
  • Office of Population Health & Equity focuses on increasing the HCA's impact and action related to addressing health disparities, advancing health equity and population health management, and developing policy measures and practices combating structural and social injustices in health and human services.

The Chief of Health Informatics will be a key leader within HCA, partnering very closely with the leadership representing all program areas, quality and project management, administration, compliance, and information technology. In addition, the incumbent will:
  • Champion and support improvements in clinical quality and operational research, efficiency and safety using data and systems analysis and observation of clinical interactions through a definition and extensive use of clinical data analytics models and systems
  • Collaborate closely with the Chief Information Officer to help build improved physician and clinical workflows at all levels, design more useful and intuitive user interfaces and data access methods, enhance data collection processes to meet objectives, and improve the quality of care being delivered through optimal use of the Electronic Health Records (EHR) and other technology solutions
  • Establish integrated relationships with clinicians and advocate use of clinical information systems to support clinical decision support, evidence-based practice, and enhance patient safety and outcomes
  • Design operational and technology-based ways to share health records between all programs through consideration and resolution of legal and privacy related issues
  • Design and implement processes to make the collection and sharing of data efficient while maintaining a high level of security
  • Provide direct and indirect oversight of Research Analysts in each of the Agency's service-areas.
  • Partner with agency clinical leaders in the effective adoption of new and innovative information technology solutions in support of improvements in clinical practice planning and conduct, research, and education
  • Use and promote the use of data analytics and predictive modeling solutions using artificial intelligence and machine learning and broad data science concepts and practices
  • Play an active and influential role in supporting the agency's population health program
  • Maintain consistency with HCA's strategic plan and objectives
  • Develop and maintain a strong collaborative relationship with the agency Deputy Agency Directors and together provide clinical leadership in utilizing information technology to support clinical quality and safety
  • Participate in building and retaining an exceptional team of both formal and informal informatics/analytics resources from various HCA programs
  • Form and oversee an Informatics Resource Pool representing all program areas
  • Maintain awareness of existing and emerging technology, regulatory, and market forces that have an impact on healthcare information management
  • Participate in defining and formulating clinical initiatives and projects that will enable realization of the organization's vision

The ideal candidate will possess a bachelor's degree in a Health Informatics, Information Technology, Public Health, Behavioral Health, or closely related field. The ideal candidate will also possess five (5) or more years of progressive experience in a healthcare setting with identifying, evaluating, and conducting assessments of improved care delivery technology using evidence-based practices, developing recommendations on the impact of integration with existing workflows, systems, and advancing automation to lessen the clinical and administrative burden of all healthcare staff and providers. Additionally, the ideal candidate will champion and develop ongoing relationships with community partners and other health systems to advance integration efforts to ensure more seamless ways to share and exchange healthcare information.

Possession of a master's degree or Doctoral level of education in a field related to Health Informatics, Information Technology, Public Health or Behavioral Health is highly desired.

In addition, the ideal candidate will possess extensive knowledge and experience in the following core competencies:

Technical Knowledge l Experience
  • Extensive knowledge and experience with designing and execution of Health Informatics
  • Extensive experience with empirical and statistical research in healthcare delivery environments
  • Understanding and applying the principles and techniques of, and utilization of tools for structured project management
  • Possessing a good understanding of program planning, implementation/execution, on-going evaluation and improvement methods, and dissemination of findings and learnings
  • Promoting the use of data analytics, data science and predictive modeling solutions
  • Fundamental knowledge of programing and database design
  • Working knowledge of EHR systems, cloud-based applications and platforms
  • In-depth knowledge of Health Insurance Portability and Accountability Act (HIPAA) privacy and security and other related state and federal mandates, regulatory requirements, and best practice models of compliance
  • Demonstrating advanced proficiency with Microsoft Word, Excel, Power Point, Outlook
Leadership l Supervision
  • Working collaboratively and establishing rapport with staff, managers, senior leadership and stakeholders
  • Developing innovative and effective solutions for complex issues
  • Selecting, training, leading, and motivating high performance and results-oriented teams
  • Building and maintaining positive forward focused work environments
  • Foster a positive team atmosphere
  • Accepting challenges, exercising good judgment, and conducting appropriate risk management
Communication l Collaboration
  • Effectively communicating both orally and in writing within the Agency, including facilitation, consultation, negotiation, and persuasion, and conflict resolution
  • Presenting ideas and complex material clearly, concisely, logically and persuasively both orally and in writing
  • Writing succinct, informative, and clear communications
  • Communicating on sensitive issues, demonstrating excellent judgment and diplomacy, which leads to successful outcomes
  • Building and maintaining appropriate collaborative relationship with key stakeholders

Click here for information on the minimum qualifications for the Administrative Manager III of this classification.

Click here to view the Physical, Mental, and Environmental Conditions for the Administrative Manager III classification.

Human Resource Services (HRS) screens all application materials for minimum qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview | SOI (Weighted 100%)
Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.
Eligible List
Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

Please see below for important information regarding COVID 19 related requirements.

The COVID-19 pandemic continues to evolve and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with any State or County Public Health Orders which may apply as follows:
  • Workers who provide services in certain Medical or High-Risk Settings, may be required to provide proof of full vaccination from COVID-19 or to wear a mask and undergo weekly COVID-19 testing .
  • Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.)
The position for which you are applying may be required to adhere to any applicable State or County Order. You will receive notification of any requirement as it applies to a position.

Email Notification
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "" and "" If your email address should change, please update your profile at .

Frequently Asked Questions

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Thai Do at (714) 834-2598 or .

Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.

Closing Date/Time: Continuous

Remote-eligible (Remote work is a type of flexible working arrangement that allows an employee to work from remote location)


Job Address

Orange County, California United States View Map