CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 25, 2024
Full Time
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Apr 05, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
City of Henderson, NV
Henderson, Nevada, United States
Position Overview This recruitment will remain open until filled, and may close without notice at any time. Assessments will occur on an ongoing basis. Are you looking for a challenging yet rewarding career that offers work-life balance? Are you highly skilled and motived to make a difference? Just minutes away from Las Vegas, Nevada, one of the world’s most famous entertainment destinations, Henderson is the safe, easily-accessible, and charming heart of Southern Nevada. Employment with the City of Henderson represents more than just a job; it's a commitment to public service excellence and enhancing the quality of life for those that live, learn, work, and play in our beautiful City! The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of SCADA Manager in the Department of Utility Services. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community. Under limited supervision, this position manages the planning, design, installation and maintenance of the Supervisory Control and Data Acquisition (SCADA) systems for the Water and Wastewater facilities; and performs related duties as assigned. Examples of Duties Provides strategic and tactical planning for the SCADA system by establishing clear goals for the system, providing recommendations and cost estimates for upgrades, and evaluating all proposed and newly available system components for applicability and compatibility Serves as technical asset for SCADA in programming, design, and design review and leads, coordinates, and manages the staff acting as a technical backup for all members of the staff Maintains SCADA system capability in an evolving environment by managing and updating the SCADA Master Plan. Supervises the security, installation, maintenance, and repair of SCADA and directs the installation, configuration, and modification of software and hardware for SCADA. Administers all aspects of software related to SCADA. Provides expertise to set standards custom to the operation and evaluates and recommends software purchases. Manages the software, both packaged and application, for the electrical section Develops and manages all disaster recovery aspects for SCADA, control systems, and associated equipment. Reviews plans and specifications for new facilities and ensures proper design and installation criteria are met The first review of applications will take place on Tuesday, April 23, 2024. Click here to familiarize yourself with the job and its physical requirements Click here to learn more about the Department of Utility Services Salary and Benefits Competitive Salary Range of $106,126.36 - $159,189.54 annually; salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity* Base Wage increase upon successful completion of Initial Probationary or Qualifying Period** Pay for Performance Base Wage Increase or Lump Sum Bonus** *Click here to View the City's Non-Represented Compensation Policy **Contingent upon the City’s financial performance and subject to available funding as determined by the City Work-Life Balance Four (4)-Day, 38 hour workweek (Monday to Thursday) Option for hybrid remote work (max of 2-days/week) after completion of Initial Probationary or Qualifying Period and subject to business needs Paid Leave and Holidays Leave and Holidays Policy Family and Medical Leave and Extended Leave Policy Comprehensive benefits package*** for all full-time, regular non-represented employees including: Medical, dental, vision, and life insurance Health and Dependent Care Flexible Spending Accounts (FSA) Long Term Disability (LTD) Employee Assistance Program (EAP) Policy Retirement Benefits Nevada PERS (Public Employees' Retirement System) Retirement Health Savings (RHS) Account Deferred Compensation - 457(b) and 401(a) Plans Voluntary Benefits: Pet Insurance, Auto/Home Insurance, Voluntary Life Insurance, SSgA Upromise 529 College Savings Plan Public Service Loan Forgiveness Program (PLSF) through the Federal Government Tuition and Certification Reimbursement Program, and much more! ***Click here to review all City Employee Benefits Salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity. New to Nevada or Henderson? Click here to see what it’s like to live in/visit Henderson. Minimum Qualifications Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Technology, or a closely related field Six (6) years of progressively experience in a combination of planning, design, installation, and/or maintenance of utility automated control systems; two (2) years of which was in a management / supervisory role Note: An equivalent combination of related training and experience may be considered Possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483 Desirable: Experience in designing, implementing, and maintaining computer networking systems involving the complete end-to-end process of integration, performance, control, security, and monitoring Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) * Resume *Please attach your documents to the "Attachments" section of your application, click here for attachment instructions. ASSESSMENT DATES: Additional assessments may take place as needed until the position is filled. The first review of applications will take place on Tuesday, April 23, 2024. Virtual Performance Examination (Weighted 100%): - First Date: Monday, April 29, 2024 (Best Qualified Candidates) - Additional dates to be determined Selection Interview: - First Date: Wednesday, May 8, 2024 (Top Scoring Candidates) - Additional dates to be determined All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on dates yet to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: Professional, Management, Executive Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program Employer paid Match on Pre-Tax 457(b) contributions Professional Staff - $1,500 annually Management Staff - $2,000 annually Executive Staff - $2,500 annually PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: Continuous
Mar 22, 2024
Full Time
Position Overview This recruitment will remain open until filled, and may close without notice at any time. Assessments will occur on an ongoing basis. Are you looking for a challenging yet rewarding career that offers work-life balance? Are you highly skilled and motived to make a difference? Just minutes away from Las Vegas, Nevada, one of the world’s most famous entertainment destinations, Henderson is the safe, easily-accessible, and charming heart of Southern Nevada. Employment with the City of Henderson represents more than just a job; it's a commitment to public service excellence and enhancing the quality of life for those that live, learn, work, and play in our beautiful City! The City of Henderson is excited to announce an examination to create an eligibility list and to fill one (1) vacancy for the classification of SCADA Manager in the Department of Utility Services. The eligibility list may be utilized to fill vacancies for this classification for up to one (1) year. The Department of Utility Services provides vital water and wastewater services to our citizens while protecting the environment, health and prosperity of our community. Under limited supervision, this position manages the planning, design, installation and maintenance of the Supervisory Control and Data Acquisition (SCADA) systems for the Water and Wastewater facilities; and performs related duties as assigned. Examples of Duties Provides strategic and tactical planning for the SCADA system by establishing clear goals for the system, providing recommendations and cost estimates for upgrades, and evaluating all proposed and newly available system components for applicability and compatibility Serves as technical asset for SCADA in programming, design, and design review and leads, coordinates, and manages the staff acting as a technical backup for all members of the staff Maintains SCADA system capability in an evolving environment by managing and updating the SCADA Master Plan. Supervises the security, installation, maintenance, and repair of SCADA and directs the installation, configuration, and modification of software and hardware for SCADA. Administers all aspects of software related to SCADA. Provides expertise to set standards custom to the operation and evaluates and recommends software purchases. Manages the software, both packaged and application, for the electrical section Develops and manages all disaster recovery aspects for SCADA, control systems, and associated equipment. Reviews plans and specifications for new facilities and ensures proper design and installation criteria are met The first review of applications will take place on Tuesday, April 23, 2024. Click here to familiarize yourself with the job and its physical requirements Click here to learn more about the Department of Utility Services Salary and Benefits Competitive Salary Range of $106,126.36 - $159,189.54 annually; salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity* Base Wage increase upon successful completion of Initial Probationary or Qualifying Period** Pay for Performance Base Wage Increase or Lump Sum Bonus** *Click here to View the City's Non-Represented Compensation Policy **Contingent upon the City’s financial performance and subject to available funding as determined by the City Work-Life Balance Four (4)-Day, 38 hour workweek (Monday to Thursday) Option for hybrid remote work (max of 2-days/week) after completion of Initial Probationary or Qualifying Period and subject to business needs Paid Leave and Holidays Leave and Holidays Policy Family and Medical Leave and Extended Leave Policy Comprehensive benefits package*** for all full-time, regular non-represented employees including: Medical, dental, vision, and life insurance Health and Dependent Care Flexible Spending Accounts (FSA) Long Term Disability (LTD) Employee Assistance Program (EAP) Policy Retirement Benefits Nevada PERS (Public Employees' Retirement System) Retirement Health Savings (RHS) Account Deferred Compensation - 457(b) and 401(a) Plans Voluntary Benefits: Pet Insurance, Auto/Home Insurance, Voluntary Life Insurance, SSgA Upromise 529 College Savings Plan Public Service Loan Forgiveness Program (PLSF) through the Federal Government Tuition and Certification Reimbursement Program, and much more! ***Click here to review all City Employee Benefits Salary placement for non-represented positions is based on a comprehensive compensation review and takes into consideration the candidate's qualifications as well as internal equity. New to Nevada or Henderson? Click here to see what it’s like to live in/visit Henderson. Minimum Qualifications Bachelor’s Degree from an accredited college or university in Engineering, Computer Science, Information Technology, or a closely related field Six (6) years of progressively experience in a combination of planning, design, installation, and/or maintenance of utility automated control systems; two (2) years of which was in a management / supervisory role Note: An equivalent combination of related training and experience may be considered Possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483 Desirable: Experience in designing, implementing, and maintaining computer networking systems involving the complete end-to-end process of integration, performance, control, security, and monitoring Required Documents/Assessment Information DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) * Resume *Please attach your documents to the "Attachments" section of your application, click here for attachment instructions. ASSESSMENT DATES: Additional assessments may take place as needed until the position is filled. The first review of applications will take place on Tuesday, April 23, 2024. Virtual Performance Examination (Weighted 100%): - First Date: Monday, April 29, 2024 (Best Qualified Candidates) - Additional dates to be determined Selection Interview: - First Date: Wednesday, May 8, 2024 (Top Scoring Candidates) - Additional dates to be determined All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report. The assessment and selection process for this position will take place on dates yet to be determined. All candidates who wish to be considered for this position will need to be in Henderson, Nevada and/or available via Microsoft Teams to participate in the testing process at any time on any of the dates listed above. Selection Process The selection process will begin with an employment application package screening, with the best-qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. The City will provide reasonable accommodation to qualified individuals with disabilities. It is the responsibility of the candidate requiring accommodation to contact the Human Resources Department (preferably in writing) at the time of application. Appointment may be subject to the successful and timely completion of a medical/physical examination including a drug/alcohol test. Please see the job description to view the physical requirements. The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. City of Henderson, Nevada Non-Represented: Professional, Management, Executive Employees Benefits Summary HEALTHCARE AND INSURANCE Health Insurance: Medical, Prescription, Dental, Vision Employer paid Long Term Disability - Up to 60% of Base Wage, if approved Employer paid Term Life Insurance / AD&D - $50,000 or1X annual salary, whichever is greater Employee Assistance Program - 6 Free Visits Per Issue Per Year for Employee and Family Members in the Household, and Access to Work/Life Wellness Resources Medicare - Employee and City each pay 1.45% RETIREMENT Employer paid membership in the Nevada Public Employees Retirement System (PERS) No Social Security tax on employee's wages Retirement Health Savings (RHS) program Service based retiree health insurance premium subsidy after 15 years participating in this program Employer paid Match on Pre-Tax 457(b) contributions Professional Staff - $1,500 annually Management Staff - $2,000 annually Executive Staff - $2,500 annually PAID TIME OFF (PTO) Employees may carry over up to 988 hours of PTO each year From date of hire, new employee are credited with a minimum of 18 days* of PTO. After their first anniversary, employees will begin accruing PTO monthly as follows: Second year through fifth calendar years of service - 17.42 hours per month Sixth year through twelfth calendar years of service - 20.59 hours per month Thirteenth calendar year of service and beyond - 23.75 hours per month *Actual number of days and hours of PTO granted may vary by position BEREAVEMENT LEAVE Four (4) workdays of leave, with pay, per occurrence HOLIDAYS 13 paid holidays per year Two (2) floating holidays per year (one in first year if hired on or after July 1st) The ability to bank holidays, up to 152 hours, that fall on an employee’s regularly scheduled day off WORK WEEK Four-day, 9.5-hour workday, 38-hour work week Four-day, 10-hour workday, 40-hour work week for Police PERS positions VOLUNTARY BENEFITS IRC 457 Deferred Compensation Plan IRC 401aDeferred Compensation Plan - new/hireemployees only IRC125 Flexible Spending Arrangement (FSA) - Medical and Dependent Care Supplemental Insurance: Cancer/Catastrophic Illness, Accident, Short Term Disability, and Hospital Indemnity Auto and Home Insurance 529 College Savings Plan Supplemental Term Life Insurance Legal Insurance Pet Insurance Identity and Credit Protection PerkSpot Employee Discounts Program Long Term Care + Life Insurance NOTE: Benefits subject to change based on future administrative policy changes, changes to any applicable legislation, changes to elements of the City’s voluntary benefits program, and at the discretion of the City Manager or City Council Revised 03/24 Closing Date/Time: Continuous
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $144,454.42/annually - $187,790.48/annually (AFSCME Pay Band I) Initial salary is negotiable between $144,454.42- $180,84.56, commensurate with experience and education. Reports To M. Salonga, Director of Technology Current Assignment The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Financial Management System (FMS). The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong Project Management experience Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft Financials Strong knowledge and working experience in PeopleSoft Financial modules, specifically Project Costing, Billing, Funds Distribution, Accounts Receivables, Treasury, Benefits Billing, Bank Reconciliation and Enterprise Planning and Budgeting (Hyperion) Knowledge in PeopleSoft queries, nVision reports and integrations to PeopleSoft HCM system. Understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Possess strong reading, writing and communication skills Strong analytical and problem-solving skills Ability to establish and maintain effective working relationships with those contacted in the course of work Working knowledge of principles and best practices implementing business applications Ability to lead and manage complex projects Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $144,454.42/annually - $187,790.48/annually (AFSCME Pay Band I) Initial salary is negotiable between $144,454.42- $180,84.56, commensurate with experience and education. Reports To M. Salonga, Director of Technology Current Assignment The District is looking for an individual to support the Enterprise Resource Planning (ERP) Systems which includes Oracle PeopleSoft Financial Management System (FMS). The position will be responsible for collaborating with District business units and departmental staff to determine and analyze their information needs and functional requirements, providing analysis of existing operation processes, assistance in resolution of issues, and propose new technology and/or business process improvements. The successful incumbent will demonstrate the following criteria beyond the minimum qualifications: Strong Project Management experience Strong understanding of Enterprise Application Systems, specifically Oracle PeopleSoft Financials Strong knowledge and working experience in PeopleSoft Financial modules, specifically Project Costing, Billing, Funds Distribution, Accounts Receivables, Treasury, Benefits Billing, Bank Reconciliation and Enterprise Planning and Budgeting (Hyperion) Knowledge in PeopleSoft queries, nVision reports and integrations to PeopleSoft HCM system. Understanding business needs and requirements Ability to analyze complex problems and make well-reasoned recommendations Knowledge and experience in Enterprise Systems integration Ability to successfully collaborate and build relationships with cross-functional stakeholders Possess strong reading, writing and communication skills Strong analytical and problem-solving skills Ability to establish and maintain effective working relationships with those contacted in the course of work Working knowledge of principles and best practices implementing business applications Ability to lead and manage complex projects Selection Process This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Provide analysis of existing operations processes to input in proposals for new systems and/or enhancement of existing systems. Responsible incorporating project management life cycle methodologies including scope, schedule, risks, and budget of key projects and deliverables. Apply understanding of business and leverage best practices. Contextualize impacts and identifies implications of problems/issues/events on business processes. Assist users by troubleshooting/solving various functional/technical issues with Enterprise business applications. Recommend and implement solutions to improve processes and create efficiencies. Track project related deadlines and manage associated communications. Develops and documents detailed requirement specifications, functional documents and use cases, and test plans for business and development teams; where necessary, translate and clearly document business requirements for IT staff; conduct training for end users and development team. Partners with other IT members and various business areas in translating business requirements into technical specifications. Contribute to administration and ongoing maintenance of enterprise applications. Perform other tasks and responsibilities as requested. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Serves as staff on variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence. Provides responsible staff assistance to the Manager, Business Systems Applications. Performs related duties as required. Minimum Qualifications Education: A Bachelor’s degree in computer science, business administration, or a closely related field from an accredited college or university. Experience: Four (4) years of demonstrated experience in planning, coordinating, and supporting of enterprise application systems that must have included one year of hands on experience with one or more ERP (Enterprise Resource Planning) and/or EAM (Enterprise Asset Management) functional application systems. Other Requirements: Must possess a valid California driver’s license and have a satisfactory driving record. Must be able to work various shifts, weekends, holidays, and overtime. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-to-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of: Operational characteristics, services, and activities of a comprehensive information systems program. Principles and practices of system configuration documentation, policy development and administration. Principal and practices of District’s business systems application. Business and administrative project applications. Principles and practices of program development and administration. Methods and techniques of project management. Principles of inter-group and interpersonal communication. Methods and procedures for preserving and presenting evidence. Related Federal, State and local laws, codes, and regulations. Skill in: Preparing clear, concise, and persuasive administrative reports. Communicating clearly and concisely, both orally and in writing. Documenting configurations and/or user manuals. Good analytical and problem-solving skills. Establishing and maintain effective working relationships with those contracted in the course of work. Developing sound conclusions and logical recommendations. Analyzing technical and functional problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Carrying out objectives with independence but also following directions of supervisors and/or managers as necessary. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
City of Glenwood Springs, CO
Glenwood Springs, Colorado, United States
POSITION SUMMARY: The City has implemented an asset and work order management software solution across multiple departments, including Water and Wastewater, Engineering, Electric, Parks and Recreation, Facilities, Streets, and Finance. The Specialist will lead further development, design, analysis, maintenance and on-going support of the City’s GIS-based asset management and work order system. In addition to acting as the primary manager of the asset management platform, this position will assist the GIS Administrator in ongoing GIS tasks and production in an enterprise environment. This position will play a central role in understanding the needs of various departments and working with leadership to design effective business processes that will enable better service to our citizens by improving inter-departmental communication and optimizing workflows. POSITION REPORTS TO: GIS Administrator, Information Technology Manager DIRECT REPORTS ASSIGNED: 0 JOB LOCATION: City Hall,101 8 th St, Glenwood Springs, CO FLSA STATUS: Exempt CATEGORY: Full-time, In-person HOURS: 40 hours ESSENTIAL FUNCTIONS: Under the general supervision of the GIS Administrator and IT Manager, this position supports many City enterprise applications and GIS functions. Glenwood Springs is seeking a talented application generalist well-versed in process analysis, design, configuration, and support to manage the asset management and work order management platform. This position will also work closely with all departments to ensure accurate representation of City infrastructure in GIS, and act as the liaison between crew and subject experts from all departments to iteratively refine departmental workflows in both GIS and asset management environments. Partners with GIS/IT and all participating departments to plan and coordinate the shift of City business processes and workflows into an asset management/digital work order management system. Maintains vendor support and support escalation procedures for end user issues. Interfaces with the asset management software vendor to facilitate all updates, patches, and installations including mobile applications. Communicates with City staff to implement updates and changes across devices. Develops departmental data reports regarding work order content, resource usage. Tracks and completes licensing requirements for asset management vendor services. Develops and maintains application documentation and training materials, provides user training as needed. Creates and disseminates print maps, file geodatabases, web applications and other spatial products. Translates proposed and as-built construction drawings into enterprise GIS from various formats. Assists in the ongoing maintenance and enhancement of existing spatial datasets and web apps, including public-facing applications. Works with a wide range of City personnel including planners and managers to coordinate and implement geospatial applications representing ongoing City projects. Performs additional duties as assigned. OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CORE COMPETENCIES: Experience working on cross-functional teams (both technical and non-technical) to produce successful application implementations. Experience producing technical documentation and application specific training materials. Exhibits regular and reliable attendance. Flexible in meeting the needs of end users. Effective communication and interpersonal skills and the ability to establish and maintain effective working relationships with all levels of staff and customers that may have strongly held beliefs and/or be generally resistant to change. Ability to provide information clearly and concisely. Self-starter, creative thinker with the ability to work independently and within a team environment while maintaining a high level of accountability. Brings new ideas and concepts to the City as a way of enhancing the City's processes and procedures. Proven ability to solve problems and provide solutions. EDUCATION, TRAINING & CERTIFICATIONS Necessary: Bachelor’s degree in information systems, GIS, geography, computer science, or another directly related field. Equivalent combination of education and work experience may be considered. Valid State of Colorado driver’s license. Desired: 2+ years of practical GIS experience including field data collection and digitalization, GPS hardware, mobile applications. 2-4 years of enterprise application support experience, including analysis, design, and implementation. 2-4 years of GIS database development and maintenance that includes various methods of data collection, digitizing, and conversion using ESRI ArcGIS software suite. Previous experience and direct involvement in asset management solution deployment in conjunction with mobile GPS data collection devices, apps, and workflows. 1-2 years of experience with ad-hoc reporting or specific report-writing software. NECESSARY PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands, fingers, handle or feel objects, tools, or controls; and read, speak, and hear. The employee is required to walk and work in the field as needed, reach with hands and arms, and stoop, kneel, crouch or crawl. Lifting: 10 pounds frequently 40 pounds occasionally Carrying: 10 pounds frequently 40 pounds occasionally Pushing/pulling 20 pounds frequently 40 pounds occasionally Driving frequently Balance/stoop/bend occasionally Twist/squat/crouch occasionally Kneeling/crawling rarely Climbing stairs frequently Standing/walking frequently Climbing ladders rarely Reaching above/below/at shoulder level occasionally Sitting at a computer frequently Closing Date/Time: April 25, 2024 5:00 PM
Apr 19, 2024
Full Time
POSITION SUMMARY: The City has implemented an asset and work order management software solution across multiple departments, including Water and Wastewater, Engineering, Electric, Parks and Recreation, Facilities, Streets, and Finance. The Specialist will lead further development, design, analysis, maintenance and on-going support of the City’s GIS-based asset management and work order system. In addition to acting as the primary manager of the asset management platform, this position will assist the GIS Administrator in ongoing GIS tasks and production in an enterprise environment. This position will play a central role in understanding the needs of various departments and working with leadership to design effective business processes that will enable better service to our citizens by improving inter-departmental communication and optimizing workflows. POSITION REPORTS TO: GIS Administrator, Information Technology Manager DIRECT REPORTS ASSIGNED: 0 JOB LOCATION: City Hall,101 8 th St, Glenwood Springs, CO FLSA STATUS: Exempt CATEGORY: Full-time, In-person HOURS: 40 hours ESSENTIAL FUNCTIONS: Under the general supervision of the GIS Administrator and IT Manager, this position supports many City enterprise applications and GIS functions. Glenwood Springs is seeking a talented application generalist well-versed in process analysis, design, configuration, and support to manage the asset management and work order management platform. This position will also work closely with all departments to ensure accurate representation of City infrastructure in GIS, and act as the liaison between crew and subject experts from all departments to iteratively refine departmental workflows in both GIS and asset management environments. Partners with GIS/IT and all participating departments to plan and coordinate the shift of City business processes and workflows into an asset management/digital work order management system. Maintains vendor support and support escalation procedures for end user issues. Interfaces with the asset management software vendor to facilitate all updates, patches, and installations including mobile applications. Communicates with City staff to implement updates and changes across devices. Develops departmental data reports regarding work order content, resource usage. Tracks and completes licensing requirements for asset management vendor services. Develops and maintains application documentation and training materials, provides user training as needed. Creates and disseminates print maps, file geodatabases, web applications and other spatial products. Translates proposed and as-built construction drawings into enterprise GIS from various formats. Assists in the ongoing maintenance and enhancement of existing spatial datasets and web apps, including public-facing applications. Works with a wide range of City personnel including planners and managers to coordinate and implement geospatial applications representing ongoing City projects. Performs additional duties as assigned. OTHER DUTIES: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. CORE COMPETENCIES: Experience working on cross-functional teams (both technical and non-technical) to produce successful application implementations. Experience producing technical documentation and application specific training materials. Exhibits regular and reliable attendance. Flexible in meeting the needs of end users. Effective communication and interpersonal skills and the ability to establish and maintain effective working relationships with all levels of staff and customers that may have strongly held beliefs and/or be generally resistant to change. Ability to provide information clearly and concisely. Self-starter, creative thinker with the ability to work independently and within a team environment while maintaining a high level of accountability. Brings new ideas and concepts to the City as a way of enhancing the City's processes and procedures. Proven ability to solve problems and provide solutions. EDUCATION, TRAINING & CERTIFICATIONS Necessary: Bachelor’s degree in information systems, GIS, geography, computer science, or another directly related field. Equivalent combination of education and work experience may be considered. Valid State of Colorado driver’s license. Desired: 2+ years of practical GIS experience including field data collection and digitalization, GPS hardware, mobile applications. 2-4 years of enterprise application support experience, including analysis, design, and implementation. 2-4 years of GIS database development and maintenance that includes various methods of data collection, digitizing, and conversion using ESRI ArcGIS software suite. Previous experience and direct involvement in asset management solution deployment in conjunction with mobile GPS data collection devices, apps, and workflows. 1-2 years of experience with ad-hoc reporting or specific report-writing software. NECESSARY PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands, fingers, handle or feel objects, tools, or controls; and read, speak, and hear. The employee is required to walk and work in the field as needed, reach with hands and arms, and stoop, kneel, crouch or crawl. Lifting: 10 pounds frequently 40 pounds occasionally Carrying: 10 pounds frequently 40 pounds occasionally Pushing/pulling 20 pounds frequently 40 pounds occasionally Driving frequently Balance/stoop/bend occasionally Twist/squat/crouch occasionally Kneeling/crawling rarely Climbing stairs frequently Standing/walking frequently Climbing ladders rarely Reaching above/below/at shoulder level occasionally Sitting at a computer frequently Closing Date/Time: April 25, 2024 5:00 PM
Texas Tech University Health Sciences Center
Lubbock, TX
Research Technical Project Manager Lubbock 35797BR Position Description Ensures on-time and quality delivery of technological and digital projects. This title is restricted to the Institute of Telehealth Technology and Innovation or the Office of Research and Innovation. Major/Essential Functions This position will lead the universitys research IT initiatives, specializing in the facilitation of high-performance computing with our partner general academic campus Texas Tech University, including storage and processing capacity, and will ensure robust security protocols. This role is pivotal for ensuring that research data, especially personal health information derived from human subjects research and clinical trials, is handled with utmost integrity and security. The individual must seamlessly integrate with the broader IT community within the university and bridge the diverse needs of both basic science and clinical research faculty with the overarching computing infrastructure of the university. Key Responsibilities: Research IT Leadership: Establishes productive relationships with the TTUHSC research community and other partners to understand customer needs. Works collaboratively with TTUHSC IT, vendors and other partners to translate customer needs into objective goals, ensuring that they are aligned with the university's vision, TTUHSC IT framework and the specific needs of the Office of Research and Innovation. High-Performance Computing Center (HPCC) Liaison: Work collaboratively with the High-Performance Computing Center of Texas Tech University, TTUHSC IT Division and other business partners as needed to communicate the data processing needs of the TTUHSC Research community. Works with appropriate partners to facilitate access to HPCC resources for TTUHSC faculty. Institute of Telehealth and Digital Technology: Collaborate effectively with the newly established Texas Tech University Health Sciences Center Institute of Telehealth and Digital Technology to ensure alignment of resources and maximize digital health research opportunities for faculty and students by leveraging the combined infrastructure of the Office of Research and Innovation and the new institute. Data Storage Strategy: Works with TTUHSC IT Division to explore solutions for, and coordinate delivery of, efficient, scalable, and secure data storage solutions to that adhere to the Data Management Storage Plan and operating policies. Security and Compliance: Ensures all appropriate TTUHSC security measures, are utilized on all institutionally owned equipment. Works with vendors, PIs and TTUHSC IT to ensure installation and configuration of security controls meet the TTUHSC IT Security data security standards and provide appropriate equipment functionality as needed. Training and Development: Organize training sessions and workshops for research staff, promoting best practices in data management, storage, and security and other technology topics as needed. Continuous Improvement: Monitor the latest trends and innovations in research IT, ensuring that the university remains at the forefront of technology and best practices. Reporting: Provide regular updates to the Senior Vice President for Research and Innovation on the status of research IT projects, challenges, and opportunities for growth. Required Qualifications Bachelors degree with 6 years of related experience and training OR a combination of education and/or related experience to equal 10 years. Must obtain an ITIL certification or equivalent within one year of hire. Certification shall be maintained once obtained. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=834832 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-be24f7bf5644a341bf263f510e09f2d5
Mar 15, 2024
Full Time
Research Technical Project Manager Lubbock 35797BR Position Description Ensures on-time and quality delivery of technological and digital projects. This title is restricted to the Institute of Telehealth Technology and Innovation or the Office of Research and Innovation. Major/Essential Functions This position will lead the universitys research IT initiatives, specializing in the facilitation of high-performance computing with our partner general academic campus Texas Tech University, including storage and processing capacity, and will ensure robust security protocols. This role is pivotal for ensuring that research data, especially personal health information derived from human subjects research and clinical trials, is handled with utmost integrity and security. The individual must seamlessly integrate with the broader IT community within the university and bridge the diverse needs of both basic science and clinical research faculty with the overarching computing infrastructure of the university. Key Responsibilities: Research IT Leadership: Establishes productive relationships with the TTUHSC research community and other partners to understand customer needs. Works collaboratively with TTUHSC IT, vendors and other partners to translate customer needs into objective goals, ensuring that they are aligned with the university's vision, TTUHSC IT framework and the specific needs of the Office of Research and Innovation. High-Performance Computing Center (HPCC) Liaison: Work collaboratively with the High-Performance Computing Center of Texas Tech University, TTUHSC IT Division and other business partners as needed to communicate the data processing needs of the TTUHSC Research community. Works with appropriate partners to facilitate access to HPCC resources for TTUHSC faculty. Institute of Telehealth and Digital Technology: Collaborate effectively with the newly established Texas Tech University Health Sciences Center Institute of Telehealth and Digital Technology to ensure alignment of resources and maximize digital health research opportunities for faculty and students by leveraging the combined infrastructure of the Office of Research and Innovation and the new institute. Data Storage Strategy: Works with TTUHSC IT Division to explore solutions for, and coordinate delivery of, efficient, scalable, and secure data storage solutions to that adhere to the Data Management Storage Plan and operating policies. Security and Compliance: Ensures all appropriate TTUHSC security measures, are utilized on all institutionally owned equipment. Works with vendors, PIs and TTUHSC IT to ensure installation and configuration of security controls meet the TTUHSC IT Security data security standards and provide appropriate equipment functionality as needed. Training and Development: Organize training sessions and workshops for research staff, promoting best practices in data management, storage, and security and other technology topics as needed. Continuous Improvement: Monitor the latest trends and innovations in research IT, ensuring that the university remains at the forefront of technology and best practices. Reporting: Provide regular updates to the Senior Vice President for Research and Innovation on the status of research IT projects, challenges, and opportunities for growth. Required Qualifications Bachelors degree with 6 years of related experience and training OR a combination of education and/or related experience to equal 10 years. Must obtain an ITIL certification or equivalent within one year of hire. Certification shall be maintained once obtained. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=834832 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-be24f7bf5644a341bf263f510e09f2d5
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Electronic Resources Management Librarian - Tenure Track Faculty Position Collections, Acquisitions, and Resource Discovery Services Unit University Library *Deadline Extended -- July 17, 2023 for first consideration Salary Range: $78,000-$79,332 annually ($6,500-$6,611 monthly) California State Polytechnic University, Pomona invites applications for a tenure track faculty position as Electronic Resources Management Librarian in the Collections, Acquisitions, and Resource Discovery Services Unit of the University Library. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students have participated in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn-by-doing approach and Teacher Scholar Model . The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 Baccalaureate and 29 Master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains and deserts. For additional information about the university, please visit www.cpp.edu , and for more about faculty life, please see YourLife@CPP . Student Population. California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona - nearly half (49%) of new students were transfers in Fall 2020. 58% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 49% Latinx, 21% Asian, 15% White, 3% Black, 5% International, 3% two or more races, 3% unknown, and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. 39% of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology and computer science. Inclusive Excellence Criteria. We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. Tenure track faculty hires will demonstrate a commitment and record of contributions through their teaching, scholarship, or service to these inclusive excellence criteria (a minimum of two must be addressed in the Student Success Statement): 1. Integrates the values of equity and inclusivity into their teaching, scholarship and/or service contributions with diverse student populations; 2. Incorporates the contributions and struggles of historic ethnic minority groups and communities into their teaching, scholarly work, and/or service contributions; 3. Adopts teaching strategies that support the learning and success of students from diverse student populations; 4. Mentors and engages diverse student populations in discovery, scholarship, and creative activities; 5. Engages students in problem-based projects and learning that address the needs of diverse communities; 6. Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline; 7. Mentors and assists diverse student populations interested in pursuing graduate education; 8. Engages in community-responsive action research or service with diverse student populations and communities; 9. Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and 10. Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. University Library As an essential department within the Division of Academic Affairs, the University Library supports student learning and success and fosters faculty productivity by providing efficient access to resources, information, and data and offers a full suite of public services including research support, instructional services, and public programming for students, faculty, staff, and the general community in support of the University's instruction, research, and public service mission. The library serves as one of the key public spaces on campus for students to work, study, and collaborate. The library faculty and staff strive to create a welcoming, inclusive, and innovative learning environment that fosters exploration, discovery, research, and scholarship while offering students a variety of study spaces and technology to support their academic studies. Collections, Acquisitions, and Resource Discovery Services Unit Collections, Acquisitions, and Resource Discovery Services (CARDS) is the backstage hub of the University Library responsible for the acquisition, access, maintenance, preservation, and discoverability of all the Library's print and electronic collections. The department includes two library faculty, seven full-time staff, and up to five student assistants. The CARDS Unit comprises of four distinguishable units: Electronic Resources Management, Metadata/Resource Management, Monographs, and Serials/Periodicals. Collectively, the CARDS Unit engages in the following responsibilities: catalog maintenance; resource description; collection management and development; purchasing, receiving, processing, reviewing, troubleshooting, maintaining, repairing, and researching physical and electronic materials in all formats; donation processing; statistics gathering, reporting, analysis, and visualization. The CARDS Unit is committed to promoting diversity and inclusion initiatives and providing equitable access to information, resources, and services in support of the campus community's teaching, research, and scholarly needs. Position Details As a faculty member of the Collections, Acquisitions, and Resource Discovery Services (CARDS) Unit, the Electronic Resources Management (ERM) Librarian provides leadership in overseeing the lifecycle of the University Library's extensive electronic collections and assists in administering the daily operations of the University Library, primarily within the ERM Unit. In collaboration with CARDS, other Library units, and colleagues across the California State University (CSU) system, the librarian is responsible for managing the acquisition, maintenance, and assessment of these electronic resources as well as their equitable discoverability and accessibility by the campus community in support of the University’s academic curricula, research needs, and student success initiatives. Responsibilities • Plans, coordinates, and manages the daily maintenance, discoverability, and access to the University Library’s electronic resources and collections in Alma and Primo VE. • Assists with the management of two FTE ERM staff in the CARDS department in collaboration with the CARDS Unit Head and provide coverage as unit lead when necessary. • In collaboration with the CARDS Unit Head, Collections Team, subject librarians, and other Library units, supports electronic collection development by creating and analyzing usage reports for electronic resources and conducts research on new electronic resource products and services; make recommendations and contribute to data-driven collection development and budget allocation decisions or other data- and product-analysis projects. • Provides leadership and expertise in the management of electronic resources configuration for Alma, Primo VE, CDI, EZProxy, and other ERM-related applications. • Leads electronic resources troubleshooting efforts in collaboration with the CARDS Unit Head and Library Technology Services (LTS) Unit. • Participates in licensing agreement interpretation and licensing workflows. • Monitors emerging trends, technologies, and current issues in electronic resources management, including open access and open educational resources, data ethics, copyright, publishing, systems, and other related areas. • Participates in the activities of the University Library such as the planning, development, and assessment of the Library's services, operations, programs, policies, and initiatives. In consultation with their HEERA Manager and keeping with the current Collective Bargaining Agreement, the incumbent may be asked to perform additional duties based on operational/service needs, staffing levels, and the incumbent’s professional growth. Minimum Qualifications: • ALA-accredited Master of Library & Information Science (MLIS) or equivalent degree in a field relevant to information technology (computer science, information management systems, etc.). • Experience in and or a demonstrated capacity to oversee and/or support the lifecycle of electronic resources management, including acquisitions, maintenance, assessment, troubleshooting, and/or discoverability in an academic, research, or larger public library. • Evidence of excellent analytical, organizational, communication, project management, and proactive problem-solving skills. • A commitment and a record of contributions to student success through applicant’s teaching, scholarship, or service. This will be described in the Student Success Statement, which must address at least two of the inclusive excellence criteria listed above. Preferred/Desired Qualifications: • Experience with electronic resources management in library management systems and discovery layer systems such as Ex Libris’s Alma, Alma Analytics, Primo VE, CDI, or other similar systems. • Experience with or working knowledge of relevant standards, initiatives, tools, and services, such as COUNTER, SUSHI, OpenURL resolvers, and proxy servers such as EZProxy and SSO. • Demonstrated ability to collect, analyze, and provide meaningful interpretation of electronic resource usage statistics in support of collection development. • Demonstrated knowledge with emerging technologies and trends related to electronic resources and scholarly/academic publishing. • Experience working with vendors and other electronic content providers. • Experience with or demonstrated willingness to learn workflows and processes related to interpreting, managing, and negotiating licensing agreements. • Experience with leadership, supervising, and/or training in the use of new procedures, tools, or services. • Experience with or demonstrated willingness to participate in collaborative and creative activities conducted within the campus workplace and/or within a consortia environment. Conditions of Employment: The person offered this position is required to pass a background check. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Questions regarding the policy may be sent to avpfa@cpp.edu. Application Process: A completed application will consist of: • Cover letter in which you describe your interest in the position, relevant experience, and how you meet the minimum and preferred qualifications; • A Student Success Statement (up to 2 pages, single-spaced) about your teaching or other experiences, successes, and challenges in working with a diverse student population. Please address at least two of the inclusive excellence criteria listed above; • Curriculum vitae. Finalists for the position will: • be required to provide official transcripts for highest degree before the on-campus interview; • be required to provide three letters of reference; • be required to give a presentation on a relevant topic related to the position. The position is open until filled. First consideration will be given to completed applications received no later than -- Deadline extended to July 17, 2023 . Please direct inquiries to Paul Hottinger, Search Committee Chair, at prhottinger@cpp.edu. Applications accepted only via PageUp-online application portal-for University hires. Affirmative Action/Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report. Advertised: Jan 31 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Electronic Resources Management Librarian - Tenure Track Faculty Position Collections, Acquisitions, and Resource Discovery Services Unit University Library *Deadline Extended -- July 17, 2023 for first consideration Salary Range: $78,000-$79,332 annually ($6,500-$6,611 monthly) California State Polytechnic University, Pomona invites applications for a tenure track faculty position as Electronic Resources Management Librarian in the Collections, Acquisitions, and Resource Discovery Services Unit of the University Library. Cal Poly Pomona is one of three polytechnic universities in the 23-campus California State University system and among 12 such institutions nationwide. Since its founding in 1938, Cal Poly Pomona students have participated in an integrative experiential learning education that is inclusive, relevant, and values diverse perspectives and experiences. With a variety of degree programs in the arts, humanities, sciences, engineering, and professional disciplines, the university is well known for its learn-by-doing approach and Teacher Scholar Model . The university is noted for its scenic and historic 1,400-acre campus, which was once the winter ranch of cereal magnate W.K. Kellogg. We acknowledge that Cal Poly Pomona resides on the territorial and homelands of the Tongva and Tataavium people who are the traditional land caretakers of Tovaangar. The university’s nearly 30,000 students are taught and mentored by the campus’s more than 1,400 faculty as part of 54 Baccalaureate and 29 Master’s degree programs, 11 credential and certificate programs, and a doctorate in educational leadership. Highly regarded among its peer institutions, Cal Poly Pomona is No. 3 in the U.S. News and World Report rankings of top public regional universities in the west and was named the No. 28 best value college in the nation by Money Magazine. Cal Poly Pomona, a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, stands as a national leader in promoting social mobility , and was placed among the 25 top institutions in the country in awarding bachelor’s degrees to minoritized students by Diverse Issues in Higher Education . The Cal Poly Pomona campus is located less than 30 miles east of downtown Los Angeles at the intersection of Los Angeles, Orange, Riverside and San Bernardino counties. It is within an hour’s drive of beaches, mountains and deserts. For additional information about the university, please visit www.cpp.edu , and for more about faculty life, please see YourLife@CPP . Student Population. California residents comprise the majority (96%) of applicants to undergraduate programs at Cal Poly Pomona - nearly half (49%) of new students were transfers in Fall 2020. 58% of Cal Poly Pomona students are first generation, 70% receive financial aid, and 44% qualify as Pell-eligible. The university enrolls a diverse student body that identifies as 49% Latinx, 21% Asian, 15% White, 3% Black, 5% International, 3% two or more races, 3% unknown, and less than 1% Native Hawaiian or Native Pacific Islander and less than 1% Native American Indigenous. 39% of the student body were STEM majors with the top enrolled programs including psychology, mechanical engineering, civil engineering, biology and computer science. Inclusive Excellence Criteria. We aspire to be the model inclusive polytechnic university in the nation. We have a strong commitment to inclusive excellence and to educational experiences that leverage the diverse perspectives and experiences needed to succeed and thrive in a diverse society. Tenure track faculty hires will demonstrate a commitment and record of contributions through their teaching, scholarship, or service to these inclusive excellence criteria (a minimum of two must be addressed in the Student Success Statement): 1. Integrates the values of equity and inclusivity into their teaching, scholarship and/or service contributions with diverse student populations; 2. Incorporates the contributions and struggles of historic ethnic minority groups and communities into their teaching, scholarly work, and/or service contributions; 3. Adopts teaching strategies that support the learning and success of students from diverse student populations; 4. Mentors and engages diverse student populations in discovery, scholarship, and creative activities; 5. Engages students in problem-based projects and learning that address the needs of diverse communities; 6. Possesses knowledge of challenges and barriers for underrepresented students and faculty within the discipline; 7. Mentors and assists diverse student populations interested in pursuing graduate education; 8. Engages in community-responsive action research or service with diverse student populations and communities; 9. Has experience in or demonstrates a commitment to adopting experiential learning activities and pedagogy with diverse student populations and communities; and 10. Has expertise in or demonstrated commitment to teaching, scholarship and/or service that contributes to access, diversity, and equal opportunity in higher education. University Library As an essential department within the Division of Academic Affairs, the University Library supports student learning and success and fosters faculty productivity by providing efficient access to resources, information, and data and offers a full suite of public services including research support, instructional services, and public programming for students, faculty, staff, and the general community in support of the University's instruction, research, and public service mission. The library serves as one of the key public spaces on campus for students to work, study, and collaborate. The library faculty and staff strive to create a welcoming, inclusive, and innovative learning environment that fosters exploration, discovery, research, and scholarship while offering students a variety of study spaces and technology to support their academic studies. Collections, Acquisitions, and Resource Discovery Services Unit Collections, Acquisitions, and Resource Discovery Services (CARDS) is the backstage hub of the University Library responsible for the acquisition, access, maintenance, preservation, and discoverability of all the Library's print and electronic collections. The department includes two library faculty, seven full-time staff, and up to five student assistants. The CARDS Unit comprises of four distinguishable units: Electronic Resources Management, Metadata/Resource Management, Monographs, and Serials/Periodicals. Collectively, the CARDS Unit engages in the following responsibilities: catalog maintenance; resource description; collection management and development; purchasing, receiving, processing, reviewing, troubleshooting, maintaining, repairing, and researching physical and electronic materials in all formats; donation processing; statistics gathering, reporting, analysis, and visualization. The CARDS Unit is committed to promoting diversity and inclusion initiatives and providing equitable access to information, resources, and services in support of the campus community's teaching, research, and scholarly needs. Position Details As a faculty member of the Collections, Acquisitions, and Resource Discovery Services (CARDS) Unit, the Electronic Resources Management (ERM) Librarian provides leadership in overseeing the lifecycle of the University Library's extensive electronic collections and assists in administering the daily operations of the University Library, primarily within the ERM Unit. In collaboration with CARDS, other Library units, and colleagues across the California State University (CSU) system, the librarian is responsible for managing the acquisition, maintenance, and assessment of these electronic resources as well as their equitable discoverability and accessibility by the campus community in support of the University’s academic curricula, research needs, and student success initiatives. Responsibilities • Plans, coordinates, and manages the daily maintenance, discoverability, and access to the University Library’s electronic resources and collections in Alma and Primo VE. • Assists with the management of two FTE ERM staff in the CARDS department in collaboration with the CARDS Unit Head and provide coverage as unit lead when necessary. • In collaboration with the CARDS Unit Head, Collections Team, subject librarians, and other Library units, supports electronic collection development by creating and analyzing usage reports for electronic resources and conducts research on new electronic resource products and services; make recommendations and contribute to data-driven collection development and budget allocation decisions or other data- and product-analysis projects. • Provides leadership and expertise in the management of electronic resources configuration for Alma, Primo VE, CDI, EZProxy, and other ERM-related applications. • Leads electronic resources troubleshooting efforts in collaboration with the CARDS Unit Head and Library Technology Services (LTS) Unit. • Participates in licensing agreement interpretation and licensing workflows. • Monitors emerging trends, technologies, and current issues in electronic resources management, including open access and open educational resources, data ethics, copyright, publishing, systems, and other related areas. • Participates in the activities of the University Library such as the planning, development, and assessment of the Library's services, operations, programs, policies, and initiatives. In consultation with their HEERA Manager and keeping with the current Collective Bargaining Agreement, the incumbent may be asked to perform additional duties based on operational/service needs, staffing levels, and the incumbent’s professional growth. Minimum Qualifications: • ALA-accredited Master of Library & Information Science (MLIS) or equivalent degree in a field relevant to information technology (computer science, information management systems, etc.). • Experience in and or a demonstrated capacity to oversee and/or support the lifecycle of electronic resources management, including acquisitions, maintenance, assessment, troubleshooting, and/or discoverability in an academic, research, or larger public library. • Evidence of excellent analytical, organizational, communication, project management, and proactive problem-solving skills. • A commitment and a record of contributions to student success through applicant’s teaching, scholarship, or service. This will be described in the Student Success Statement, which must address at least two of the inclusive excellence criteria listed above. Preferred/Desired Qualifications: • Experience with electronic resources management in library management systems and discovery layer systems such as Ex Libris’s Alma, Alma Analytics, Primo VE, CDI, or other similar systems. • Experience with or working knowledge of relevant standards, initiatives, tools, and services, such as COUNTER, SUSHI, OpenURL resolvers, and proxy servers such as EZProxy and SSO. • Demonstrated ability to collect, analyze, and provide meaningful interpretation of electronic resource usage statistics in support of collection development. • Demonstrated knowledge with emerging technologies and trends related to electronic resources and scholarly/academic publishing. • Experience working with vendors and other electronic content providers. • Experience with or demonstrated willingness to learn workflows and processes related to interpreting, managing, and negotiating licensing agreements. • Experience with leadership, supervising, and/or training in the use of new procedures, tools, or services. • Experience with or demonstrated willingness to participate in collaborative and creative activities conducted within the campus workplace and/or within a consortia environment. Conditions of Employment: The person offered this position is required to pass a background check. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ . Questions regarding the policy may be sent to avpfa@cpp.edu. Application Process: A completed application will consist of: • Cover letter in which you describe your interest in the position, relevant experience, and how you meet the minimum and preferred qualifications; • A Student Success Statement (up to 2 pages, single-spaced) about your teaching or other experiences, successes, and challenges in working with a diverse student population. Please address at least two of the inclusive excellence criteria listed above; • Curriculum vitae. Finalists for the position will: • be required to provide official transcripts for highest degree before the on-campus interview; • be required to provide three letters of reference; • be required to give a presentation on a relevant topic related to the position. The position is open until filled. First consideration will be given to completed applications received no later than -- Deadline extended to July 17, 2023 . Please direct inquiries to Paul Hottinger, Search Committee Chair, at prhottinger@cpp.edu. Applications accepted only via PageUp-online application portal-for University hires. Affirmative Action/Equal Opportunity Employer California State Polytechnic University, Pomona is an Equal Opportunity, Affirmative Action Employer. The university seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the university, and to offer our students richly varied disciplines, perspectives, and ways of knowing. Cal Poly Pomona subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. The university hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the university prepares a public annual security report. Advertised: Jan 31 2023 Pacific Standard Time Applications close: Closing Date/Time:
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Network Operations Manager performs management and administrative duties overseeing all network, telephone, and fiber optic infrastructure, including, but not limited to design, installation, configuration, maintenance, and documentation while ensuring system security and maximizing uptime. Acts as the team lead. Examples of Duties Acts as the primary team member responsible for operational management. Designs, installs, configures, and maintains routing and switching equipment, telephony and voicemail systems, firewalls, VPN access, and wireless networks. Manages and coordinates with vendors to plan and successfully complete technology projects. Monitors the work activities of the team. Ensures that the team members are following policies/procedures. Participates in the hiring process and recommends disciplinary action of team members. Assists with the assignment of project tasks and service requests to team members. Represents the team in a variety of meetings. Mentors and provides for the personal growth of individual team members by sharing knowledge, industry standards, technological news, and demonstrating technical concepts. Ensures that established Service Level Agreements (SLAs) are met. Maintains network hardware inventory. Maintains monitoring/management tools related to the team's area of responsibility. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations; and holds subordinates to the same standards. Displays and reflects the culture, mission, vision, values, and direction of the department; inspires enthusiasm, belief, commitment, and excitement in subordinates. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Bachelor's Degree and a minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. The position may require various computer or technical-related certifications. Possession of a valid driver's license is required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Network Operations Manager performs management and administrative duties overseeing all network, telephone, and fiber optic infrastructure, including, but not limited to design, installation, configuration, maintenance, and documentation while ensuring system security and maximizing uptime. Acts as the team lead. Examples of Duties Acts as the primary team member responsible for operational management. Designs, installs, configures, and maintains routing and switching equipment, telephony and voicemail systems, firewalls, VPN access, and wireless networks. Manages and coordinates with vendors to plan and successfully complete technology projects. Monitors the work activities of the team. Ensures that the team members are following policies/procedures. Participates in the hiring process and recommends disciplinary action of team members. Assists with the assignment of project tasks and service requests to team members. Represents the team in a variety of meetings. Mentors and provides for the personal growth of individual team members by sharing knowledge, industry standards, technological news, and demonstrating technical concepts. Ensures that established Service Level Agreements (SLAs) are met. Maintains network hardware inventory. Maintains monitoring/management tools related to the team's area of responsibility. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations; and holds subordinates to the same standards. Displays and reflects the culture, mission, vision, values, and direction of the department; inspires enthusiasm, belief, commitment, and excitement in subordinates. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications Bachelor's Degree and a minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. The position may require various computer or technical-related certifications. Possession of a valid driver's license is required. Must obtain a valid Texas driver's license within 90 days of employment. Must not have any Class B misdemeanor or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Systems Administrator II EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Information Technology APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 14, 2024) PAY RANGE: $1,914 - $2,871 weekly ($99,511 - $149,267 estimated annual WORK LOCATION: San Carlos, CA JOB SUMMARY: The Systems Administrator II reports to the Manager, IT Infrastructure & Cybersecurity and is responsible for the designing, planning, and administration of cloud-based systems and infrastructure for the San Mateo County Transit District (SamTrans), The Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Administer the implementation and optimization of cloud-based services and virtualized infrastructure, with an emphasis on Microsoft Azure and M365 services. Configure, deploy, monitor, and support client computers and software using Microsoft’s modern cloud management platforms, including Microsoft Entra (Azure Active Directory), Azure Application Gateways, Cloud Management Gateways, Windows Autopilot, Intune. Configure, manage, monitor, and report on the health of SaaS and cloud-based software solutions, including the District’s Azure services, M365 applications, and third-party SaaS solutions in use by the District. Develop, configure, and maintain groups, policies, shared resources, permissions, domains, and trust relationships within Microsoft Entra (Azure Active Directory), Microsoft 365, Microsoft Azure platform, and other enterprise SaaS and cloud solutions. Configure, monitor, and perform routine maintenance including system updates, change and configuration management, backup and recovery software and services. Assist in the development of strategies, and the implementation and maintenance of policies, procedures, and associated plans, for service resilience, disaster recovery, and business continuity based on industry-standard best practices. Act as liaison with internal and external customers in support of IT cloud systems and services needs and requirements. EXAMPLES OF DUTIES: Provide IT support for computer systems and services. Identify, investigate, diagnose, resolve, and report on service and software availability and performance issues. Escalate incidents as necessary. Document and maintain procedures for system administration, configuration management, and maintenance activities. Perform system backups and restores, and routinely test backup and restore processes to ensure effectiveness. Recommend, schedule, and perform software and service improvements, upgrades, patches, reconfigurations, and/or purchases. Administer systems related security standards in accordance with Payment Card Industry Data Security Standard (PCI-DSS) and other relevant security standards. Analyze and report on system, service, and application performance. Create required reports in response to business user needs. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Work under the supervision of the Manager, IT Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in computer science, software engineering or closely related field Three (3) years of full-time progressive experience in IT systems management and/or support. Must be able to effectively communicate technical concepts to technical and non-technical audiences. Must be available to work and be on-call after hours and weekends. PREFERRED QUALIFICATIONS: Experience with administration of virtualized infrastructure and components is desirable. Knowledge of networking protocols and concepts. Knowledge of cloud computing concepts SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. Sunday, May 19, 2024 (1st Cutoff Sunday April 14, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: Systems Administrator II EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Information Technology APPLICATION DEADLINE: Sunday, May 19, 2024 (1 st Cutoff Sunday April 14, 2024) PAY RANGE: $1,914 - $2,871 weekly ($99,511 - $149,267 estimated annual WORK LOCATION: San Carlos, CA JOB SUMMARY: The Systems Administrator II reports to the Manager, IT Infrastructure & Cybersecurity and is responsible for the designing, planning, and administration of cloud-based systems and infrastructure for the San Mateo County Transit District (SamTrans), The Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). EXAMPLES OF ESSENTIAL FUNCTIONS: Administer the implementation and optimization of cloud-based services and virtualized infrastructure, with an emphasis on Microsoft Azure and M365 services. Configure, deploy, monitor, and support client computers and software using Microsoft’s modern cloud management platforms, including Microsoft Entra (Azure Active Directory), Azure Application Gateways, Cloud Management Gateways, Windows Autopilot, Intune. Configure, manage, monitor, and report on the health of SaaS and cloud-based software solutions, including the District’s Azure services, M365 applications, and third-party SaaS solutions in use by the District. Develop, configure, and maintain groups, policies, shared resources, permissions, domains, and trust relationships within Microsoft Entra (Azure Active Directory), Microsoft 365, Microsoft Azure platform, and other enterprise SaaS and cloud solutions. Configure, monitor, and perform routine maintenance including system updates, change and configuration management, backup and recovery software and services. Assist in the development of strategies, and the implementation and maintenance of policies, procedures, and associated plans, for service resilience, disaster recovery, and business continuity based on industry-standard best practices. Act as liaison with internal and external customers in support of IT cloud systems and services needs and requirements. EXAMPLES OF DUTIES: Provide IT support for computer systems and services. Identify, investigate, diagnose, resolve, and report on service and software availability and performance issues. Escalate incidents as necessary. Document and maintain procedures for system administration, configuration management, and maintenance activities. Perform system backups and restores, and routinely test backup and restore processes to ensure effectiveness. Recommend, schedule, and perform software and service improvements, upgrades, patches, reconfigurations, and/or purchases. Administer systems related security standards in accordance with Payment Card Industry Data Security Standard (PCI-DSS) and other relevant security standards. Analyze and report on system, service, and application performance. Create required reports in response to business user needs. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. SUPERVISION : Work under the supervision of the Manager, IT Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Associate degree in computer science, software engineering or closely related field Three (3) years of full-time progressive experience in IT systems management and/or support. Must be able to effectively communicate technical concepts to technical and non-technical audiences. Must be available to work and be on-call after hours and weekends. PREFERRED QUALIFICATIONS: Experience with administration of virtualized infrastructure and components is desirable. Knowledge of networking protocols and concepts. Knowledge of cloud computing concepts SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. Sunday, May 19, 2024 (1st Cutoff Sunday April 14, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information The Los Angeles County Office of the Assessor strives to be the premier property assessment agency in the nation. We believe in exceptional ethics in the work environment and are dedicated professionals committed to serve our Assessor employees and the public. We A.S.P.I.R.E. for Accountability, Service Excellence, Professionalism, Integrity, Respect, and Equity. REPOSTING THIS ANNOUNCEMENT IS A REBULLETIN TO REOPEN THE FILING PERIOD AND CHANGE ELIGIBILITY INFORMATION FROM STANDARD LIST TO ELIGIBLE REGISTER. EXAM TITLE: SENIOR SOFTWARE ENGINEER ( Payroll Title: Senior Application Developer) EXAM NUMBER G2525T-R TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD We will begin receiving applications on Wednesday, May 17, 2023, at 8:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. WHAT WE ARE LOOKING FOR: The Office of the Assessor is looking for an ambitious and experienced Senior Software Engineer to join our Information Technology Branch. This position in the Business Solutions Group (BSG) requires an experienced developer to fill a lead role in our Assessor Modernization Project (AMP), a $100 million multi-years/phases program. This project replaces the Assessor's Office legacy mainframe property assessment systems with State-of-the-Art technologies using Oracle Fusion Middleware (FMW) enterprise architecture, database, security, system monitoring, web application and cloud service products and infrastructure, to support the Assessor's Office and County's business goals and strategic plans. The successful candidate will be working in an Agile scrum open collaborative and DevOps friendly environment to support Software Development Life Cycle (SDLC) activities to design/develop/test/debug/integrate/deploy/maintain various AMP enterprise system business applications and interfaces (front-end/middle-tier/back-end development and DevOps management) according to user stories requirements and program specifications, in the cloud-based (OCI IaaS/PaaS) Test-Driven Development (TDD) environments. WHAT YOU WILL DO: Under the direction of the technical supervisor, this position will be considered the team's lead engineer while working in Agile Scrum teams and/or DevOps teams, they will be guiding team members from development, DevOps management, quality assurance, infrastructure administration, project management, business product owners/SME's, contractors and other IT technical staff. The successful candidate will be expected to hold an authoritative level of technical knowledge as well as be able to work both independently and provide mentorship on one or more projects in AMP: AMP Front-end application and reporting development projects in: Oracle WebCenter Portal (WCP), JavaScript Extension Toolkit (JET), Application Development Framework (ADF), Oracle Business Intelligence Publisher (BIP), Oracle Application Express (APEX), and Microsoft .NET, etc. AMP Middle-tier application and content management development projects in: Oracle ServiceOriented Architecture Suite (SOA), Oracle Service Bus (OSB), Oracle Business Process Management Suite (BPM), Oracle Business Rules and Policy Automation (OBR, OPA), Oracle WebCenter Content (WCC), and OpenText/EMC Captiva, etc. AMP Back-end application and database integration development projects in: Oracle ExaData Database Cloud Service (ExaCS), Oracle Autonomous Data Warehouse (ADW), Oracle Data Integrator (ODI), Oracle GoldenGate (OGG, Veridata), Microsoft SQL Server, and Trillium, etc. AMP DevOps release/configuration management and CI/CD process improvement/automation projects in: Jenkins, Git, Apache Maven/Ant/Archiva/Groovy, Ansible, Terraform, Python, and JIRA, etc. AMP open-source development/testing projects in: Java, JavaScript, Node.js, PHP, SonarQube, JMeter, JUnit, SoapUI, Linux Shell scripting, and other web-services based application development with REST/SOAP. Obtain business requirements from the stakeholders and product owners to provide solutions through innovation, automation, and streamlining of their business workflow and operation. Essential Job Functions Analyzes, designs, develops, tests, debugs, installs, and deploys application software programs by applying software/application development concepts in order to create/maintain/modify new or existing business applications and interfaces according to user stories requirements and program specifications in the cloud-based Test-Driven Development (TDD) environments. Gathers software requirements and develops requirement specifications, user stories, functional and technical design specifications, user manuals, runbooks, release notes, and/or wiki pages by collaborating with stakeholders in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of front-end software applications in the areas of user interfaces, mobility, business intelligence and reporting, and enterprise content management by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of middle-tier software application in the areas of web services application integration, business process management, business rules, API governance, and application security by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of back-end software applications in the areas of data integration and data replication, data modeling, data security, artificial intelligence/machine learning, and database management by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of DevOps tools and automation processes in the areas of release management, configuration management, source control, continuous-integration/continuous delivery (CI/CD), and operational support by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Performs unit, sanity, functional, integration, automated system and/or performance testing for new, modified or existing complex software applications by utilizing various test tools in order to investigate, analyze, troubleshoot and resolve software application problems. Provides professional support pertaining to application issues in Production and Software Development Life Cycle (SDLC) and Production-Support (PS) environments by investigating, troubleshooting, and resolving application function problems in order to ensure excellent quality product and user experience. Researches application development tools and methodologies by utilizing various reference tools in order to provide recommendations to departmental management team for improving software in order to accomplish business goals; recommend and/or implement system adjustments to maximize application performance. Assists in the development and/or reviewing of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work by collaborating with project management team in order to support departmental goals and objectives and comply with county policies and procedures as needed. Leads in an Agile open collaborative environment by working closely with team members from development, DevOps, Quality Assurance (QA), administration, Project Management (PM), business stakeholders, contractors and other IT technical staff in order to design, develop, code review, build, test, demo, document, deploy, and maintain business applications as needed. Reviews and monitors vendor performance by reviewing work and project plans to ensure project deliverables are on time, within budget, and according to acceptance criteria as needed. Requirements MINIMUM REQUIREMENTS: We are looking for dedicated individuals who meet one of the following requirements: Option I: Graduation from an accredited college or university* with a Bachelor's degree in Computer Science, Information Systems, or a closely related field and three (3) years of recent**, full-time experience coding, testing, and debugging application programs Option II: One (1) year of experience at the level of Los Angeles County class of Application Developer II*** Option III: Four (4) years of recent**, full-time experience coding, testing and debugging application programs *In order to receive credit for a Bachelor's degree, you must submit proof of education along with the application. Acceptable documents are: A photocopy of the diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letterhead of the school, with a college or university seal. It should indicate that the student has completed all the academic requirements. All documents should clearly indicate the degree in the English language and the date when the degree was conferred or awarded. For more information regarding education, please see the Employment Information document on the LA County Jobs website. If you do not attach the document at the time of filing, you can email the document to recruitment@assessor.lacounty.gov within 7 calendar days from the last day of filing. Please include your full name, exam title, and exam number. **Recent means experience obtained within the last five (5) years from the last day of filing. ***Experience at the level of Application Developer II is defined as under general supervision, analyzes, designs, evaluates, develops, codes, tests, and maintains application systems. If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. We will need a copy of your form DD214 to review, so please include that with your application. LICENSE: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL EXPECTATIONS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound, and some bending, stooping or squatting. Considerable walking may be involved . ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as an additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position deemed to be at the appropriate level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. WITHHOLD INFORMATION No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Additional Information OUR ASSESSMENT PROCESS: This examination will consist of TWO (2) parts: Part I: M ultiple choice and/or simulation assessment(s), weighted 40% , assessing: Deductive Reasoning Professional Potential Achievement Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: M ultiple choice and/or simulation assessment(s), weighted 60% , assessing: JAVA 8 Cloud Computing JavaScript SQL MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER . All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add jcheung@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete for this examination more than once every twelve (12) months. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies throughout the Los Angeles County Office of the Assessor, as they occur. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m. PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed in this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made per Civil Service Rule 6.04. Falsification of any information may result in disqualification or rescission of the appointment. Utilizing verbiage from the Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. NO SHARING OF USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. TESTING ACCOMMODATION If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. SPECIAL INFORMATION Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Chau Luu Department Contact Phone: (213) 974-3161 Department Contact Email: recruitment@assessor.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information The Los Angeles County Office of the Assessor strives to be the premier property assessment agency in the nation. We believe in exceptional ethics in the work environment and are dedicated professionals committed to serve our Assessor employees and the public. We A.S.P.I.R.E. for Accountability, Service Excellence, Professionalism, Integrity, Respect, and Equity. REPOSTING THIS ANNOUNCEMENT IS A REBULLETIN TO REOPEN THE FILING PERIOD AND CHANGE ELIGIBILITY INFORMATION FROM STANDARD LIST TO ELIGIBLE REGISTER. EXAM TITLE: SENIOR SOFTWARE ENGINEER ( Payroll Title: Senior Application Developer) EXAM NUMBER G2525T-R TYPE OF RECRUITMENT Open Competitive Job Opportunity APPLICATION FILING PERIOD We will begin receiving applications on Wednesday, May 17, 2023, at 8:00 a.m. (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. WHAT WE ARE LOOKING FOR: The Office of the Assessor is looking for an ambitious and experienced Senior Software Engineer to join our Information Technology Branch. This position in the Business Solutions Group (BSG) requires an experienced developer to fill a lead role in our Assessor Modernization Project (AMP), a $100 million multi-years/phases program. This project replaces the Assessor's Office legacy mainframe property assessment systems with State-of-the-Art technologies using Oracle Fusion Middleware (FMW) enterprise architecture, database, security, system monitoring, web application and cloud service products and infrastructure, to support the Assessor's Office and County's business goals and strategic plans. The successful candidate will be working in an Agile scrum open collaborative and DevOps friendly environment to support Software Development Life Cycle (SDLC) activities to design/develop/test/debug/integrate/deploy/maintain various AMP enterprise system business applications and interfaces (front-end/middle-tier/back-end development and DevOps management) according to user stories requirements and program specifications, in the cloud-based (OCI IaaS/PaaS) Test-Driven Development (TDD) environments. WHAT YOU WILL DO: Under the direction of the technical supervisor, this position will be considered the team's lead engineer while working in Agile Scrum teams and/or DevOps teams, they will be guiding team members from development, DevOps management, quality assurance, infrastructure administration, project management, business product owners/SME's, contractors and other IT technical staff. The successful candidate will be expected to hold an authoritative level of technical knowledge as well as be able to work both independently and provide mentorship on one or more projects in AMP: AMP Front-end application and reporting development projects in: Oracle WebCenter Portal (WCP), JavaScript Extension Toolkit (JET), Application Development Framework (ADF), Oracle Business Intelligence Publisher (BIP), Oracle Application Express (APEX), and Microsoft .NET, etc. AMP Middle-tier application and content management development projects in: Oracle ServiceOriented Architecture Suite (SOA), Oracle Service Bus (OSB), Oracle Business Process Management Suite (BPM), Oracle Business Rules and Policy Automation (OBR, OPA), Oracle WebCenter Content (WCC), and OpenText/EMC Captiva, etc. AMP Back-end application and database integration development projects in: Oracle ExaData Database Cloud Service (ExaCS), Oracle Autonomous Data Warehouse (ADW), Oracle Data Integrator (ODI), Oracle GoldenGate (OGG, Veridata), Microsoft SQL Server, and Trillium, etc. AMP DevOps release/configuration management and CI/CD process improvement/automation projects in: Jenkins, Git, Apache Maven/Ant/Archiva/Groovy, Ansible, Terraform, Python, and JIRA, etc. AMP open-source development/testing projects in: Java, JavaScript, Node.js, PHP, SonarQube, JMeter, JUnit, SoapUI, Linux Shell scripting, and other web-services based application development with REST/SOAP. Obtain business requirements from the stakeholders and product owners to provide solutions through innovation, automation, and streamlining of their business workflow and operation. Essential Job Functions Analyzes, designs, develops, tests, debugs, installs, and deploys application software programs by applying software/application development concepts in order to create/maintain/modify new or existing business applications and interfaces according to user stories requirements and program specifications in the cloud-based Test-Driven Development (TDD) environments. Gathers software requirements and develops requirement specifications, user stories, functional and technical design specifications, user manuals, runbooks, release notes, and/or wiki pages by collaborating with stakeholders in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of front-end software applications in the areas of user interfaces, mobility, business intelligence and reporting, and enterprise content management by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of middle-tier software application in the areas of web services application integration, business process management, business rules, API governance, and application security by utilizing various development tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of back-end software applications in the areas of data integration and data replication, data modeling, data security, artificial intelligence/machine learning, and database management by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Leads in development and support of DevOps tools and automation processes in the areas of release management, configuration management, source control, continuous-integration/continuous delivery (CI/CD), and operational support by utilizing various developmental tools in order to support departmental goals and objectives and comply with county policies and procedures. Performs unit, sanity, functional, integration, automated system and/or performance testing for new, modified or existing complex software applications by utilizing various test tools in order to investigate, analyze, troubleshoot and resolve software application problems. Provides professional support pertaining to application issues in Production and Software Development Life Cycle (SDLC) and Production-Support (PS) environments by investigating, troubleshooting, and resolving application function problems in order to ensure excellent quality product and user experience. Researches application development tools and methodologies by utilizing various reference tools in order to provide recommendations to departmental management team for improving software in order to accomplish business goals; recommend and/or implement system adjustments to maximize application performance. Assists in the development and/or reviewing of solicitation documents including requests for information, requests for proposals, requests for quotes, and statements of work by collaborating with project management team in order to support departmental goals and objectives and comply with county policies and procedures as needed. Leads in an Agile open collaborative environment by working closely with team members from development, DevOps, Quality Assurance (QA), administration, Project Management (PM), business stakeholders, contractors and other IT technical staff in order to design, develop, code review, build, test, demo, document, deploy, and maintain business applications as needed. Reviews and monitors vendor performance by reviewing work and project plans to ensure project deliverables are on time, within budget, and according to acceptance criteria as needed. Requirements MINIMUM REQUIREMENTS: We are looking for dedicated individuals who meet one of the following requirements: Option I: Graduation from an accredited college or university* with a Bachelor's degree in Computer Science, Information Systems, or a closely related field and three (3) years of recent**, full-time experience coding, testing, and debugging application programs Option II: One (1) year of experience at the level of Los Angeles County class of Application Developer II*** Option III: Four (4) years of recent**, full-time experience coding, testing and debugging application programs *In order to receive credit for a Bachelor's degree, you must submit proof of education along with the application. Acceptable documents are: A photocopy of the diploma or official transcript OR A verification or confirmation letter from the school's Registrar's Office on the official letterhead of the school, with a college or university seal. It should indicate that the student has completed all the academic requirements. All documents should clearly indicate the degree in the English language and the date when the degree was conferred or awarded. For more information regarding education, please see the Employment Information document on the LA County Jobs website. If you do not attach the document at the time of filing, you can email the document to recruitment@assessor.lacounty.gov within 7 calendar days from the last day of filing. Please include your full name, exam title, and exam number. **Recent means experience obtained within the last five (5) years from the last day of filing. ***Experience at the level of Application Developer II is defined as under general supervision, analyzes, designs, evaluates, develops, codes, tests, and maintains application systems. If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. We will need a copy of your form DD214 to review, so please include that with your application. LICENSE: A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL EXPECTATIONS: 2 - Light: Light physical effort which may include occasional light lifting to a 10 pound, and some bending, stooping or squatting. Considerable walking may be involved . ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as an additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position deemed to be at the appropriate level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. WITHHOLD INFORMATION No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. Additional Information OUR ASSESSMENT PROCESS: This examination will consist of TWO (2) parts: Part I: M ultiple choice and/or simulation assessment(s), weighted 40% , assessing: Deductive Reasoning Professional Potential Achievement Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Coping with Uncertainty Willingness to Learn Responsibility Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: M ultiple choice and/or simulation assessment(s), weighted 60% , assessing: JAVA 8 Cloud Computing JavaScript SQL MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER . All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add jcheung@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ . ELIGIBILITY INFORMATION Applicants will be processed on an as-received basis and promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete for this examination more than once every twelve (12) months. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies throughout the Los Angeles County Office of the Assessor, as they occur. APPLICATION AND FILING INFORMATION Applications must be filed online only. We must receive your application before 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m. PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements as listed in this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made per Civil Service Rule 6.04. Falsification of any information may result in disqualification or rescission of the appointment. Utilizing verbiage from the Class Specification and Minimum Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. SOCIAL SECURITY NUMBER Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES For applicants who may not have regular access to a computer or the internet, you may borrow laptops and Wi-Fi hotspots from some public libraries throughout Los Angeles County to complete job applications. NO SHARING OF USER ID AND PASSWORD All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. TESTING ACCOMMODATION If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. SPECIAL INFORMATION Anti-Racism, Diversity, and Inclusion (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative for Hiring Ordinance (FCIHO) The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ______________________________________________________________________________ Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Chau Luu Department Contact Phone: (213) 974-3161 Department Contact Email: recruitment@assessor.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION The Marin County Information Services & Technology (IST) Department is recruiting for the position of Advanced Systems Engineer on their Systems Admin team. To be considered for the Senior Systems Engineer position, you must submit a separate application for that recruitment. Reporting to the IT Server Infrastructure Manager, the Senior Systems Engineer (SSE) supports the maintenance and daily operations of servers and related infrastructure including Windows servers, virtualization, Office 365/Exchange Hybrid and Active Directory/Azure AD. In addition, this engineer works to ensure the security and reliability of directory services, collaborates on the integration of applications and databases with directory services and performs general system configuration, automation, maintenance, and optimization of server, storage, and backup infrastructure. Normal duties include asset management (asset tracking/inventory), File Server management (DFS), and administration of: VMWare (virtual Infrastructure) SAN (Storage) Backup Domain Office 365 Cloud Storage (Azure Cloud) SSO (single sign-on, Azure AD, ADFS, SAML) The Advanced level engineer is the advanced journey level in the series. Under minimal supervision, engineers at this level perform a wide variety of duties related to complex technical assignments which require decision making, planning skills, and specific skills. They require only occasional instruction or assistance, though work is reviewed upon completion and for overall results. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate possesses a combination of technical expertise, strong analytical skills, and excellent interpersonal skills. Experience with administration of SAN systems, ADFS/SSO, working knowledge of automation tools, configuration management experience with SCCM and experience working in a virtualized environment are strongly preferred. In addition, the ideal candidate brings at least 3 years of experience with the following technologies: Windows Servers Virtualization Microsoft System Center Suite Microsoft Office 365 Hybrid Windows PowerShell and scripting Active Directory/Azure AD Administration Backup Technologies Fluency in multiple languages, both written and spoken, is a plus. The Minimum Requirements are: Any four-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 25, 2024
Full Time
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION The Marin County Information Services & Technology (IST) Department is recruiting for the position of Advanced Systems Engineer on their Systems Admin team. To be considered for the Senior Systems Engineer position, you must submit a separate application for that recruitment. Reporting to the IT Server Infrastructure Manager, the Senior Systems Engineer (SSE) supports the maintenance and daily operations of servers and related infrastructure including Windows servers, virtualization, Office 365/Exchange Hybrid and Active Directory/Azure AD. In addition, this engineer works to ensure the security and reliability of directory services, collaborates on the integration of applications and databases with directory services and performs general system configuration, automation, maintenance, and optimization of server, storage, and backup infrastructure. Normal duties include asset management (asset tracking/inventory), File Server management (DFS), and administration of: VMWare (virtual Infrastructure) SAN (Storage) Backup Domain Office 365 Cloud Storage (Azure Cloud) SSO (single sign-on, Azure AD, ADFS, SAML) The Advanced level engineer is the advanced journey level in the series. Under minimal supervision, engineers at this level perform a wide variety of duties related to complex technical assignments which require decision making, planning skills, and specific skills. They require only occasional instruction or assistance, though work is reviewed upon completion and for overall results. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate possesses a combination of technical expertise, strong analytical skills, and excellent interpersonal skills. Experience with administration of SAN systems, ADFS/SSO, working knowledge of automation tools, configuration management experience with SCCM and experience working in a virtualized environment are strongly preferred. In addition, the ideal candidate brings at least 3 years of experience with the following technologies: Windows Servers Virtualization Microsoft System Center Suite Microsoft Office 365 Hybrid Windows PowerShell and scripting Active Directory/Azure AD Administration Backup Technologies Fluency in multiple languages, both written and spoken, is a plus. The Minimum Requirements are: Any four-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the administrative direction of the Information Technology Manager I (ITM I) in the Network Information Security Unit (NISU), the Information Technology Specialist II (ITS II) performs at the mastery level of this career series, directing the largest and most complex projects and initiating key actions on a wide variety of complex security related tasks. The ITS II acts as a technical lead and security architect for the Department of Justice’s (DOJ) NISU on all technical and policy matters. The ITS II performs various information security related tasks to ensure Department of Justice (DOJ) information security posture is in place. The ITS II utilizes various security solutions for performing functions such as vulnerability testing for all DOJ systems and applications, and for participating on the DOJ Incident Response Team. The ITS II acts as a key participant on all technical matters and performs information security related duties in support of the DOJ mission. ITS II acts as the technical lead to other highly skilled software specialists, engineers and analysts. ITS II serves as an expert resource in support of the DOJ’s information technology (IT) security infrastructure. The ITS II facilitates the efforts pertaining to internal security testing for compliance with the National Institute of Standards and Technology (NIST), Federal Information and Information System (FIPS), and industry best practices. The ITS II coordinates internal communication and meetings with DOJ technical staff and works with the DOJ technical staff on vulnerability remediation as documented in 3rd party, independent assessment reports as well as internal findings. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-424260 Position #(s): 420-873-1414-007 Working Title: Information Security Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Office of General Counsel, Office of Information Security & Research Services, Cybersecurity Branch, Network Information Security Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 424260 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Kelly Imai (JC-424260) 1300 I Street Suite 930 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Kelly Imai (JC-424260) 1300 I Street Suite 930 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum qualifications per the California State Personnel Board Specifications and the required and desirable qualifications in the job announcement for this position. The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length. Failure to follow instructions will result in disqualification. Other - List of References Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to: • Solve the most complex technical problems using data and analytic skills. • Continuously develop skills and to proactively learn and update systems. • Work at speed, under pressure, to make decisions in real time and with reliable accuracy. • Provide leadership and train assigned application support staff. • Work as lead and team member on major projects. • Anticipate what hackers might try, and to identify weak points in system defenses. • Research emerging threats and the safeguards to can provide protection. Knowledge of: • Laws, regulations, policies and ethics as they relate to cybersecurity and privacy. • Secure configuration management techniques. • New and emerging information technology (IT) and cybersecurity technologies. Skill in: • Assessing the security posture of applications throughout the software development lifecycle. • Working with vendors to resolve application issues for users. • Assessing the robustness of security systems and designs. • Performing impact/risk assessments. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Kelly Imai (916) 210-7177 Kelly.Imai@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/29/2024
Apr 09, 2024
Full Time
Job Description and Duties Under the administrative direction of the Information Technology Manager I (ITM I) in the Network Information Security Unit (NISU), the Information Technology Specialist II (ITS II) performs at the mastery level of this career series, directing the largest and most complex projects and initiating key actions on a wide variety of complex security related tasks. The ITS II acts as a technical lead and security architect for the Department of Justice’s (DOJ) NISU on all technical and policy matters. The ITS II performs various information security related tasks to ensure Department of Justice (DOJ) information security posture is in place. The ITS II utilizes various security solutions for performing functions such as vulnerability testing for all DOJ systems and applications, and for participating on the DOJ Incident Response Team. The ITS II acts as a key participant on all technical matters and performs information security related duties in support of the DOJ mission. ITS II acts as the technical lead to other highly skilled software specialists, engineers and analysts. ITS II serves as an expert resource in support of the DOJ’s information technology (IT) security infrastructure. The ITS II facilitates the efforts pertaining to internal security testing for compliance with the National Institute of Standards and Technology (NIST), Federal Information and Information System (FIPS), and industry best practices. The ITS II coordinates internal communication and meetings with DOJ technical staff and works with the DOJ technical staff on vulnerability remediation as documented in 3rd party, independent assessment reports as well as internal findings. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-424260 Position #(s): 420-873-1414-007 Working Title: Information Security Specialist Classification: INFORMATION TECHNOLOGY SPECIALIST II $8,130.00 - $10,893.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Work Week: Monday - Friday Department Information This position is located in the Office of General Counsel, Office of Information Security & Research Services, Cybersecurity Branch, Network Information Security Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 424260 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma . An official transcript will be required prior to appointment. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/29/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Kelly Imai (JC-424260) 1300 I Street Suite 930 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Kelly Imai (JC-424260) 1300 I Street Suite 930 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications is a narrative discussion of how your education, training, experience, and skills meet the minimum qualifications per the California State Personnel Board Specifications and the required and desirable qualifications in the job announcement for this position. The Statement of Qualifications serves as documentation of your ability to present information clearly and concisely in writing and should be typed and no more than two pages in length. Failure to follow instructions will result in disqualification. Other - List of References Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to: • Solve the most complex technical problems using data and analytic skills. • Continuously develop skills and to proactively learn and update systems. • Work at speed, under pressure, to make decisions in real time and with reliable accuracy. • Provide leadership and train assigned application support staff. • Work as lead and team member on major projects. • Anticipate what hackers might try, and to identify weak points in system defenses. • Research emerging threats and the safeguards to can provide protection. Knowledge of: • Laws, regulations, policies and ethics as they relate to cybersecurity and privacy. • Secure configuration management techniques. • New and emerging information technology (IT) and cybersecurity technologies. Skill in: • Assessing the security posture of applications throughout the software development lifecycle. • Working with vendors to resolve application issues for users. • Assessing the robustness of security systems and designs. • Performing impact/risk assessments. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Kelly Imai (916) 210-7177 Kelly.Imai@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 4/29/2024
JOB SUMMARY JOB SUMMARY Under general direction of the Information Technology Security Manager the Security Analyst will provide expert knowledge and ability in analyzing, implementing, and maintaining administration of cyber security systems for the city. This involves design, configuration, monitoring and alert response for intrusion detection and prevention systems, anti-virus systems and other security defense systems. This position will also perform security analysis of purchases, vulnerability management, and incident management. Please note: This is an ARPA-funded position that is subject to the renewal of funding which is not guaranteed passed 12/31/26. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Responsible for provisioning, deployment, configuration and administration of security related hardware and software. Responsible for day-to-day maintenance and operation of the city’s cyber security infrastructure to ensure the confidentiality, integrity, and availability of technology assets. Responsible for day-to-day monitoring of security-related systems, applications and logs and reporting security events. Maintain and oversee the day-to-day security operations of the city’s IT infrastructure to minimize risk, ensure regulatory compliance and enhance security posture. Ensure compliance standards are met by maintaining security policies, documentation, reporting, and system monitoring. Research and present innovative ideas for technology, processes, and maturity of the city’s cyber security posture. Work with business units to manage risk based upon the severity of the threat, current trends, and best practices. Monitor versions of installed software, operating systems, network configurations and track vulnerabilities for all unpatched versions. Conduct vulnerability scans and assessments on a routine or ad-hoc basis. Assess adequate access controls based on principles of least privilege and need-to-know. Assess the effectiveness of security controls. Ensure all systems security implementation, operations and maintenance activity documentation is current and maintained as necessary. Verify minimum security requirements are in place for all applications. Ensure physical security systems and controls are configured and monitored as needed. Review purchase requests meet established cyber security policies and standards. Monitor cyber security resources and partnerships for applicable and timely intelligence. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) REQUIREMENTS Bachelor’s degree in Computer Science, Information Technology, Cyber Security, Computer Systems Engineering, or a related technical field. Additional work experience may substitute for a bachelor’s degree on a year-to-year basis. Experience: Two (2) years full-time experience in a cyber security role. Valid Texas driver’s license with an acceptable driving record. Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards (CJIS). Preferred Training/Certifications : Must obtain ITIL Foundation certification within 1 year. Security certifications will be considered but not required. (ISC)2 CISSP CompTIA cyber security certifications ISACA cyber security certifications GIAC cyber security certifications CORE COMPETENCIES AND PHYSICAL DEMANDS KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of enterprise level IT infrastructure, applications, and security solutions Knowledge of network access, identity, and access management Knowledge of information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption) Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI] Knowledge of network design processes, to include understanding of security objectives, operational objectives, and trade-offs Knowledge of various types of computer architectures Knowledge of configuration management techniques Knowledge of systems security testing and evaluation methods Knowledge of physical security system design, operation, and management Skill in using network analysis tools to identify vulnerabilities or collect evidence Skill in IT technical problem solving and logical computer troubleshooting skills Skill in assessing security controls based on cybersecurity standards or frameworks Skill in determining how a security system should work and how changes in conditions, operations, or the environment will affect these outcomes Skill in developing and applying security system access controls Skill in evaluating the adequacy of security designs Skill in assessing security systems designs Skill in recognizing vulnerabilities in security systems Ability to exhibit dedication and thoroughness while still meeting deadlines Ability to provide situational analysis and decision-making Ability to communicate technical information to city personnel Ability to establish and maintain effective working relationships with other departments, vendors, and organizations Ability to operate and provide availability during non-standard business hours and weekends on an as needed basis PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds rarely. Subject to sitting, handling, fine dexterity, vision, hearing and talking constantly; standing, walking, bending and foot controls occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, twisting, climbing and balancing rarely. Working conditions involve climate-controlled office environment, computer room is kept at 70 degrees and may be drafty. Generators, alarms, and staff talking on phones (noises are intermittent and constant). The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 5/10/2024 4:59 PM Central
Apr 23, 2024
Full Time
JOB SUMMARY JOB SUMMARY Under general direction of the Information Technology Security Manager the Security Analyst will provide expert knowledge and ability in analyzing, implementing, and maintaining administration of cyber security systems for the city. This involves design, configuration, monitoring and alert response for intrusion detection and prevention systems, anti-virus systems and other security defense systems. This position will also perform security analysis of purchases, vulnerability management, and incident management. Please note: This is an ARPA-funded position that is subject to the renewal of funding which is not guaranteed passed 12/31/26. ESSENTIAL FUNCTIONS AND DECISION MAKING ESSENTIAL FUNCTIONS Responsible for provisioning, deployment, configuration and administration of security related hardware and software. Responsible for day-to-day maintenance and operation of the city’s cyber security infrastructure to ensure the confidentiality, integrity, and availability of technology assets. Responsible for day-to-day monitoring of security-related systems, applications and logs and reporting security events. Maintain and oversee the day-to-day security operations of the city’s IT infrastructure to minimize risk, ensure regulatory compliance and enhance security posture. Ensure compliance standards are met by maintaining security policies, documentation, reporting, and system monitoring. Research and present innovative ideas for technology, processes, and maturity of the city’s cyber security posture. Work with business units to manage risk based upon the severity of the threat, current trends, and best practices. Monitor versions of installed software, operating systems, network configurations and track vulnerabilities for all unpatched versions. Conduct vulnerability scans and assessments on a routine or ad-hoc basis. Assess adequate access controls based on principles of least privilege and need-to-know. Assess the effectiveness of security controls. Ensure all systems security implementation, operations and maintenance activity documentation is current and maintained as necessary. Verify minimum security requirements are in place for all applications. Ensure physical security systems and controls are configured and monitored as needed. Review purchase requests meet established cyber security policies and standards. Monitor cyber security resources and partnerships for applicable and timely intelligence. MINIMUM QUALIFICATIONS (Salary is dependent upon qualifications) REQUIREMENTS Bachelor’s degree in Computer Science, Information Technology, Cyber Security, Computer Systems Engineering, or a related technical field. Additional work experience may substitute for a bachelor’s degree on a year-to-year basis. Experience: Two (2) years full-time experience in a cyber security role. Valid Texas driver’s license with an acceptable driving record. Must be able to pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for criminal justice information security standards (CJIS). Preferred Training/Certifications : Must obtain ITIL Foundation certification within 1 year. Security certifications will be considered but not required. (ISC)2 CISSP CompTIA cyber security certifications ISACA cyber security certifications GIAC cyber security certifications CORE COMPETENCIES AND PHYSICAL DEMANDS KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of enterprise level IT infrastructure, applications, and security solutions Knowledge of network access, identity, and access management Knowledge of information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption) Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI] Knowledge of network design processes, to include understanding of security objectives, operational objectives, and trade-offs Knowledge of various types of computer architectures Knowledge of configuration management techniques Knowledge of systems security testing and evaluation methods Knowledge of physical security system design, operation, and management Skill in using network analysis tools to identify vulnerabilities or collect evidence Skill in IT technical problem solving and logical computer troubleshooting skills Skill in assessing security controls based on cybersecurity standards or frameworks Skill in determining how a security system should work and how changes in conditions, operations, or the environment will affect these outcomes Skill in developing and applying security system access controls Skill in evaluating the adequacy of security designs Skill in assessing security systems designs Skill in recognizing vulnerabilities in security systems Ability to exhibit dedication and thoroughness while still meeting deadlines Ability to provide situational analysis and decision-making Ability to communicate technical information to city personnel Ability to establish and maintain effective working relationships with other departments, vendors, and organizations Ability to operate and provide availability during non-standard business hours and weekends on an as needed basis PHYSICAL DEMANDS AND WORKING CONDITIONS Physical requirements include lifting up to 25 pounds rarely. Subject to sitting, handling, fine dexterity, vision, hearing and talking constantly; standing, walking, bending and foot controls occasionally; lifting, carrying, pushing/pulling, reaching, kneeling, crouching, twisting, climbing and balancing rarely. Working conditions involve climate-controlled office environment, computer room is kept at 70 degrees and may be drafty. Generators, alarms, and staff talking on phones (noises are intermittent and constant). The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide BENEFITS Medical, Dental & Vision Coverage United Healthcare Choice Plus PPO Plan Prescription Drug Plan Wellness Initiatives Virtual Doctor Visits 24/7 Dental Plan Davis Vision Insurance Base Vision Plan Premium Vision Plan Laser Vision Correction discounts Retirement Texas MunicipalRetirement System (TMRS) Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA ADDITIONAL BENEFITS Flexible Spending Accounts City paid Life and AD&D Insurance Voluntary Life, AD&D and Long Term Disability insurance Employee Assistance Program Vacation Sick Leave Holidays Longevity Pay Tuition Reimbursement Activity Center Membership Direct Deposit The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services. Closing Date/Time: 5/10/2024 4:59 PM Central
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION The Marin County Information Services & Technology (IST) Department is recruiting for the position of Senior Systems Engineer on their Systems Admin team. To be considered for the Advanced Systems Engineer position, you must submit a separate application for that recruitment. Reporting to the IT Server Infrastructure Manager, the Senior Systems Engineer (SSE) supports the maintenance and daily operations of servers and related infrastructure including Windows servers, virtualization, Office 365/Exchange Hybrid and Active Directory/Azure AD. In addition, this engineer works to ensure the security and reliability of directory services, collaborates on the integration of applications and databases with directory services and performs general system configuration, automation, maintenance, and optimization of server, storage, and backup infrastructure. Normal duties include asset management (asset tracking/inventory), File Server management (DFS), and administration of: VMWare (virtual Infrastructure) SAN (Storage) Backup Domain Office 365 Cloud Storage (Azure Cloud) SSO (single sign-on, Azure AD, ADFS, SAML) The Senior level engineer is the technical specialist level in the series. Under direction, engineers at this level ensure that assigned projects are successfully delivered, tasks are properly documented, and processes are designed with a focus on continuous improvement and full lifecycle management. As a senior, this is engineer is expected to handle projects independently and provide guidance to less experienced team members. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate possesses a combination of technical expertise, strong analytical skills, and excellent interpersonal skills. Experience with administration of SAN systems, ADFS/SSO, working knowledge of automation tools, configuration management experience with SCCM and experience working in a virtualized environment are strongly preferred. In addition, the ideal candidate brings at least 3 years of experience with the following technologies: Windows Servers Virtualization Microsoft System Center Suite Microsoft Office 365 Hybrid Windows PowerShell and scripting Active Directory/Azure AD Administration Backup Technologies Fluency in multiple languages, both written and spoken, is a plus. The Minimum Requirements are: Any six-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 25, 2024
Full Time
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (telework/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION The Marin County Information Services & Technology (IST) Department is recruiting for the position of Senior Systems Engineer on their Systems Admin team. To be considered for the Advanced Systems Engineer position, you must submit a separate application for that recruitment. Reporting to the IT Server Infrastructure Manager, the Senior Systems Engineer (SSE) supports the maintenance and daily operations of servers and related infrastructure including Windows servers, virtualization, Office 365/Exchange Hybrid and Active Directory/Azure AD. In addition, this engineer works to ensure the security and reliability of directory services, collaborates on the integration of applications and databases with directory services and performs general system configuration, automation, maintenance, and optimization of server, storage, and backup infrastructure. Normal duties include asset management (asset tracking/inventory), File Server management (DFS), and administration of: VMWare (virtual Infrastructure) SAN (Storage) Backup Domain Office 365 Cloud Storage (Azure Cloud) SSO (single sign-on, Azure AD, ADFS, SAML) The Senior level engineer is the technical specialist level in the series. Under direction, engineers at this level ensure that assigned projects are successfully delivered, tasks are properly documented, and processes are designed with a focus on continuous improvement and full lifecycle management. As a senior, this is engineer is expected to handle projects independently and provide guidance to less experienced team members. ABOUT YOU Our Highly Qualified Candidate : The ideal candidate possesses a combination of technical expertise, strong analytical skills, and excellent interpersonal skills. Experience with administration of SAN systems, ADFS/SSO, working knowledge of automation tools, configuration management experience with SCCM and experience working in a virtualized environment are strongly preferred. In addition, the ideal candidate brings at least 3 years of experience with the following technologies: Windows Servers Virtualization Microsoft System Center Suite Microsoft Office 365 Hybrid Windows PowerShell and scripting Active Directory/Azure AD Administration Backup Technologies Fluency in multiple languages, both written and spoken, is a plus. The Minimum Requirements are: Any six-year combination of professional experience, certification, and/or relevant coursework that demonstrates the necessary knowledge and abilities. Examples include: Twelve (12) semester units of coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience. A completed certification program relevant to the assignment and knowledge and abilities necessary of the role. A training program with evidence of completion providing the knowledge and abilities necessary of the role. An internship and/or apprenticeship providing the required knowledge and abilities of the role. Relevant professional experience demonstrating knowledge and abilities necessary of the role. ABOUT THE PROCESS All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Sr. ITS Administrator (Support and Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. ITS Administrator (Support and Operations) to join our team. The ITS Administrator Sr (Support and Operations) will be responsible for the day-to-day operations and support of complex enterprise support tools, computing systems and servers. The incumbent will perform enterprise and strategic system and network administration functions independently or collaboratively with external vendors, cross-functional teams and CalOptima Health employees to resolve technical problems and assist with escalated service desk requests. The incumbent will bring Tier 2-3 issues and projects to a conclusion, including the development of standard operating procedures, training guides, workflows, project plans and executive summary. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141, 086 Work Arrangement: Full Office Duties & Responsibilities: 80% - Technical and Operation Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with internal business partners, providing Tier 2-3 support and makes recommendations based on business needs. Responds to, updates and closes service desk tickets generated by internal business partners. Performs day-to-day support and administration of server hardware/software, enterprise systems and applications. Monitors and reports potential problem areas that may adversely affect network/system performance to ITS management, utilizing HP Systems Insight Manager (HPSIM) and SolarWinds. Provides support for Azure, Office 365 and various cloud services. Manages and administers Microsoft Systems Center Configuration Manager (SCCM), Windows Deployment Tools, Intune, Endpoint Configuration Manager and Tanium. Manages and provides network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange and Multi-factor authentication (MFA). Manages and administers Ivanti for server and personal computer (PC) patching. Manages and administers telco systems, such as Avaya IP Office Manager and RightFax. Manages and administers virtual servers and environment in VMware 6.7+, Citrix XenServer 7.1+ and Citrix Director. Automates tasks and writes scripts using Microsoft PowerShell. Serves in an on-call capacity during off-hours. 15% - Administrative Support Assists engineers with documentation creation, large project implementations and technology planning. Reviews existing systems and makes recommendations for improvements. Stays current with new infrastructure technology and security standards. Assists with monthly maintenance activity tasks. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required. 5 years of experience troubleshooting network, cloud, server and other complex technical issues in an enterprise environment required. 5 years of progressive experience in Microsoft Azure, Office 365, Windows Servers, Windows PC systems, Active Directory and Microsoft Exchange required. 5 years of progressive data communication experience in e-mail management, wireless networking and Voice Over IP (VOIP) networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Microsoft Azure or Office 365 certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-its-administrator-support-and-operations-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3522d5611753c248bdfbfae2d59f8bab
Apr 02, 2024
Sr. ITS Administrator (Support and Operations) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. ITS Administrator (Support and Operations) to join our team. The ITS Administrator Sr (Support and Operations) will be responsible for the day-to-day operations and support of complex enterprise support tools, computing systems and servers. The incumbent will perform enterprise and strategic system and network administration functions independently or collaboratively with external vendors, cross-functional teams and CalOptima Health employees to resolve technical problems and assist with escalated service desk requests. The incumbent will bring Tier 2-3 issues and projects to a conclusion, including the development of standard operating procedures, training guides, workflows, project plans and executive summary. Position Information: Department: ITS - Infrastructure Salary Grade: M - $85,000 - $141, 086 Work Arrangement: Full Office Duties & Responsibilities: 80% - Technical and Operation Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Interacts with internal business partners, providing Tier 2-3 support and makes recommendations based on business needs. Responds to, updates and closes service desk tickets generated by internal business partners. Performs day-to-day support and administration of server hardware/software, enterprise systems and applications. Monitors and reports potential problem areas that may adversely affect network/system performance to ITS management, utilizing HP Systems Insight Manager (HPSIM) and SolarWinds. Provides support for Azure, Office 365 and various cloud services. Manages and administers Microsoft Systems Center Configuration Manager (SCCM), Windows Deployment Tools, Intune, Endpoint Configuration Manager and Tanium. Manages and provides network/system administration, security management and user account management in Active Directory (AD), Microsoft Exchange and Multi-factor authentication (MFA). Manages and administers Ivanti for server and personal computer (PC) patching. Manages and administers telco systems, such as Avaya IP Office Manager and RightFax. Manages and administers virtual servers and environment in VMware 6.7+, Citrix XenServer 7.1+ and Citrix Director. Automates tasks and writes scripts using Microsoft PowerShell. Serves in an on-call capacity during off-hours. 15% - Administrative Support Assists engineers with documentation creation, large project implementations and technology planning. Reviews existing systems and makes recommendations for improvements. Stays current with new infrastructure technology and security standards. Assists with monthly maintenance activity tasks. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in Information Technology, Computer Science, Business Administration or related field required. 5 years of experience troubleshooting network, cloud, server and other complex technical issues in an enterprise environment required. 5 years of progressive experience in Microsoft Azure, Office 365, Windows Servers, Windows PC systems, Active Directory and Microsoft Exchange required. 5 years of progressive data communication experience in e-mail management, wireless networking and Voice Over IP (VOIP) networks required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying. Preferred Qualifications: Microsoft Azure or Office 365 certification. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-its-administrator-support-and-operations-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3522d5611753c248bdfbfae2d59f8bab
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description SENIOR HUMAN RESOURCES ANALYST, BENEFITS/HRIS Term Limited, Full Time Employment Opportunity This classification has been designated as confidential. Salary listed above includes a 3.5% confidential premium. Under general direction, coordinates and performs difficult and responsible professional level human resources duties associated with recruitment and classification; benefits, risk management, or employee relations; develops, plans, implements, supervises, coordinates and administers assigned program responsibilities; conducts research, analysis and preparation of reports; may supervise professional, paraprofessional and/or clerical staff; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS The Senior Human Resources Analyst is the advanced journey level classification in the professional human resources analyst series. Incumbents are expected to independently perform and coordinate the full scope of human resources analysis and research on new and current program activities, and may supervise and train staff. This classification is distinguished from the higher classification of Human Resources Manager in that the latter is a division manager classification with responsibility for the overall performance of the program and work unit. Essential Job Functions Duties for all Senior Human Resources Analysts, regardless of assignment, include but are not limited to: Trains and assists with the evaluation of professional, paraprofessional, and clerical staff assigned to perform human resources functions. Develops, plans, coordinates, and administers the most complex human resources assignments in one or more of the Human Resources Divisions. Provides information concerning human resources policies, procedures, wage rates and terms of labor contracts to City staff, other agencies, and the public; responds to compensation and classification survey requests. Analyzes data and prepares reports related to area(s) of assignment; conducts surveys. Assists with the planning and coordination of major research or administrative projects; compiles and analyzes data pertaining to personnel program policies and issues. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on policies and legal compliance; analyzes and recommends strategies to improve effectiveness of operation. Represents the Human Resources Department in interdepartmental, interagency, and public meetings; serves on committees and task forces as assigned. Plans, develops, coordinates and presents training sessions related to area(s) of assignment; may prepare and conduct training classes for City employees. Utilizes computer software applications to perform assigned activities. Assists with department budget preparation, analysis, and administration; monitors expenditures; approves invoices and purchases. Duties for Employee Benefits/HRIS, may include, but are not limited to: Responsible for the management of the HR functions of the City's ERP application, including troubleshooting, problem solving, and proactively evaluating human resources, benefits, and compensation issues. Develops and maintains system configuration, data structures, and workflows. Develops reports, queries, and dashboards for use by users. Supports subject matter experts (SMEs) by translating functional business requirements into technical requirements/specifications. Plans, coordinates, and leads the testing and implementation tasks of ongoing system releases and updates for assigned functional area(s), including documentation. Provides skilled application and business expertise to support end users across all departments for the applicable modules. Develops, coordinates, and maintains business process, training, and system configuration documentation. Coordinates effective delivery of training to system users. Determines and make appropriate configuration changes in the system related to negotiated MOU changes, changes in legal requirements, quarterly system updates, changes in business practices, or process improvements. Analyzes complex data and process issues, research and develop solutions, collaborates with available resources, and prepares recommendations and reports. Collaborates effectively with business partners in departments of Finance and Information Technology on shared areas of configuration, testing, training, business process development or other areas requiring coordination. Represents department interests on committees, outside organizations, coordinate activities with other divisions and outside agencies. Assists in the preparation of the departmental budget; monitors expenditures; approves invoices and purchases. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work-related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: A Bachelor's degree from an accredited university in personnel administration, business, public administration or a related field, AND Two years of professional level experience in human resources information systems, including some lead or supervisory experience. Knowledge of: Principles and practices of public sector human resources administration, including recruitment and selection, classification, benefits, training, employee relations, labor relations, HRIS, or workers compensation. Applicable federal, state and local laws, codes, and regulations related to area(s) of assignment. Principles and practices of program and system development, administration, and evaluation. Methods and techniques of record keeping, report preparation, and writing; proper English, spelling and grammar. Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Research methods and statistical analysis. Methods and techniques of supervision, training and motivation. Ability to: Develop and coordinate work programs. Supervise, direct, train and assist with the evaluation of subordinate staff. Effectively organize, prioritize and follow-up on work assignments. Analyze complex administrative and technical issues and make appropriate recommendations for action. Independently develop and coordinate effective systems, programs, and procedures. Interpret, explain and apply applicable laws, codes and regulations. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with regulatory changes as appropriate. Learn more complex principles, practices, techniques, and regulations pertaining to assigned duties. Make sound decisions within established guidelines. Make public presentations. Maintain accurate records. Communicate clearly and concisely, both orally and in writing. Follow written and oral directions. Work independently and as a member of a team. Establish and maintain effective working relationships. Observe safety principles and work in a safe manner. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Public sector human resources experience Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 13, 2024, at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for May 22, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled the week of May 27, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are not represented by a bargaining group and are designated as confidential employees. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Confidential Non-Management Employees CONF Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/13/2024 5:00 PM Pacific
Apr 25, 2024
Temporary
Description SENIOR HUMAN RESOURCES ANALYST, BENEFITS/HRIS Term Limited, Full Time Employment Opportunity This classification has been designated as confidential. Salary listed above includes a 3.5% confidential premium. Under general direction, coordinates and performs difficult and responsible professional level human resources duties associated with recruitment and classification; benefits, risk management, or employee relations; develops, plans, implements, supervises, coordinates and administers assigned program responsibilities; conducts research, analysis and preparation of reports; may supervise professional, paraprofessional and/or clerical staff; and performs other related duties as assigned. DISTINGUISHING CHARACTERISTICS The Senior Human Resources Analyst is the advanced journey level classification in the professional human resources analyst series. Incumbents are expected to independently perform and coordinate the full scope of human resources analysis and research on new and current program activities, and may supervise and train staff. This classification is distinguished from the higher classification of Human Resources Manager in that the latter is a division manager classification with responsibility for the overall performance of the program and work unit. Essential Job Functions Duties for all Senior Human Resources Analysts, regardless of assignment, include but are not limited to: Trains and assists with the evaluation of professional, paraprofessional, and clerical staff assigned to perform human resources functions. Develops, plans, coordinates, and administers the most complex human resources assignments in one or more of the Human Resources Divisions. Provides information concerning human resources policies, procedures, wage rates and terms of labor contracts to City staff, other agencies, and the public; responds to compensation and classification survey requests. Analyzes data and prepares reports related to area(s) of assignment; conducts surveys. Assists with the planning and coordination of major research or administrative projects; compiles and analyzes data pertaining to personnel program policies and issues. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on policies and legal compliance; analyzes and recommends strategies to improve effectiveness of operation. Represents the Human Resources Department in interdepartmental, interagency, and public meetings; serves on committees and task forces as assigned. Plans, develops, coordinates and presents training sessions related to area(s) of assignment; may prepare and conduct training classes for City employees. Utilizes computer software applications to perform assigned activities. Assists with department budget preparation, analysis, and administration; monitors expenditures; approves invoices and purchases. Duties for Employee Benefits/HRIS, may include, but are not limited to: Responsible for the management of the HR functions of the City's ERP application, including troubleshooting, problem solving, and proactively evaluating human resources, benefits, and compensation issues. Develops and maintains system configuration, data structures, and workflows. Develops reports, queries, and dashboards for use by users. Supports subject matter experts (SMEs) by translating functional business requirements into technical requirements/specifications. Plans, coordinates, and leads the testing and implementation tasks of ongoing system releases and updates for assigned functional area(s), including documentation. Provides skilled application and business expertise to support end users across all departments for the applicable modules. Develops, coordinates, and maintains business process, training, and system configuration documentation. Coordinates effective delivery of training to system users. Determines and make appropriate configuration changes in the system related to negotiated MOU changes, changes in legal requirements, quarterly system updates, changes in business practices, or process improvements. Analyzes complex data and process issues, research and develop solutions, collaborates with available resources, and prepares recommendations and reports. Collaborates effectively with business partners in departments of Finance and Information Technology on shared areas of configuration, testing, training, business process development or other areas requiring coordination. Represents department interests on committees, outside organizations, coordinate activities with other divisions and outside agencies. Assists in the preparation of the departmental budget; monitors expenditures; approves invoices and purchases. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work-related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience The minimum qualifications for education and experience can be met in the following way: A Bachelor's degree from an accredited university in personnel administration, business, public administration or a related field, AND Two years of professional level experience in human resources information systems, including some lead or supervisory experience. Knowledge of: Principles and practices of public sector human resources administration, including recruitment and selection, classification, benefits, training, employee relations, labor relations, HRIS, or workers compensation. Applicable federal, state and local laws, codes, and regulations related to area(s) of assignment. Principles and practices of program and system development, administration, and evaluation. Methods and techniques of record keeping, report preparation, and writing; proper English, spelling and grammar. Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Research methods and statistical analysis. Methods and techniques of supervision, training and motivation. Ability to: Develop and coordinate work programs. Supervise, direct, train and assist with the evaluation of subordinate staff. Effectively organize, prioritize and follow-up on work assignments. Analyze complex administrative and technical issues and make appropriate recommendations for action. Independently develop and coordinate effective systems, programs, and procedures. Interpret, explain and apply applicable laws, codes and regulations. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with regulatory changes as appropriate. Learn more complex principles, practices, techniques, and regulations pertaining to assigned duties. Make sound decisions within established guidelines. Make public presentations. Maintain accurate records. Communicate clearly and concisely, both orally and in writing. Follow written and oral directions. Work independently and as a member of a team. Establish and maintain effective working relationships. Observe safety principles and work in a safe manner. Licenses/Certificates: Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Public sector human resources experience Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 13, 2024, at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for May 22, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled the week of May 27, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are not represented by a bargaining group and are designated as confidential employees. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Confidential Non-Management Employees CONF Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/13/2024 5:00 PM Pacific
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
Apr 19, 2024
Full Time
Job Description and Duties Software and System Engineering: The development and maintenance of systems discovery, optimization, and maintenance of the performance and functionality of a defined system, as well as the full lifecycle of end-user device solutions, including evaluation, configuration, provisioning, training, security, tracking, and support for an end-user computing environment. Under the general direction of the Information Technology Manager I (ITM I), the incumbent works at the level of an advanced technical analyst on a complex system software project involving mission-critical control applications for the Department of Justice (DOJ) while under pressure in order to meet challenging time constraints. The incumbent must demonstrate a high level of initiative, effort, and dedication towards the timely completion of the assignment. The Information Technology Specialist I (ITS I) will be responsible for the ongoing upkeep and maintenance of the department's mission-critical Windows servers and VMware technologies and will work independently on complex system assignments. The incumbent will be responsible for providing support 24x7 for complex problems and issues. The incumbent serves as a project or team leader and manage research, installation, enhancement, configuration, security, maintenance, troubleshooting, backup, recovery and support of more complex projects such as Windows servers, enterprise file servers, active directory, provisioning physical and virtual servers, troubleshooting infrastructure hardware and system software issues, maintaining accurate inventories, VMware technologies, Microsoft 365 and core technologies like Azure, AAD connect, PowerShell scripting, and storage management systems as well as services supported by the Hawkins Data Center's 24x7 operations. As part of infrastructure monitoring, the position is responsible for analyzing and resolving system malfunctions and software issues 24x7 to ensure data integrity and system accessibility for DOJ's customers. As a project and technical expert, the incumbent must have exceptional knowledge of the aforementioned software, applications, and server hardware in order to consult with all departmental entities. Occasional travel would be required. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426703 Position #(s): 420-861-1402-035 420-861-1402-034 Working Title: Information Technology Specialist I Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8am - 5pm Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Technology Support Bureau, Strategic Transport & Technology Services Branch, Windows Enterprise Server and Services Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 426703 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Due to the COVID-19 public health emergency, applying electronically is highly encouraged. A background check is required (if applicable). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/2/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Johnny Garcia III JC- 426703 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Johnny Garcia III JC- 426703 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References are required and must be included. Statement of Qualifications - A Statement of Qualifications (SOQ) is required and must be submitted along with your State application. The SOQ is a discussion of how an applicant's education and experience meets the evaluation criteria and qualifies them for the position. Please see Statement of Qualifications section below to complete the requirements. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to use a structured approach to resolve complex issues including system performance issues, Microsoft 365 and server infrastructure Ability to work independently Knowledge of server networking, security, performance tuning, backup, and recovery Experience working in Active Directory Experience in basic scripting (i.e. PowerShell, bat, python, etc.) Experience configuring Microsoft Windows Servers Experience provisioning physical & virtual servers, their associated hardware, and Microsoft Windows Servers. Experience troubleshooting infrastructure hardware and system software problems Experience using Microsoft Office products (i.e. Word, Excel, PowerPoint, Visio, etc.) Experience using VMWare technologies Ability to document workflows, projects, and solutions in plain, concise language for distribution to a diverse audience, promoting understanding and education Ability to establish and maintain effective working relationships Attack problems with a "can-do" attitude The ability to work cooperatively and communicate effectively with all levels of staff as well as management and vendors The ability to contribute and design innovative solutions for complex problems The willingness and ability to learn new concepts and technologies Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Johnny Garcia (916) 210-5365 Johnny.Garcia@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Statement of Qualifications (SOQ) Applications received without a SOQ will not be considered. In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements listed below. The SOQ should be numbered in the same order and should address the three statements below. The SOQ should be typed in 11 point Calibri font, single-spaced, on letter sized paper (8.5" x 11"), and limited to one page per item, no more than three pages in length. Identify each page with applicant’s full name. Responses should be complete, specific, clear, concise, and include examples. Resumes will not be considered a substitute for the SOQ. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. 1. Please describe your administration and configuration experience with Windows servers and VMware technologies. 2. Please describe your experience troubleshooting complex IT technical problems. Provide specifics, such as the tools and procedures you utilized. 3. Please characterize your active directory and scripting experience and provide examples. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/2/2024
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Network Analyst SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services - Network Services Appointment Type This is a one-year probationary position. Time Base Full-Time Work Schedule Monday through Friday; from 8:00am to 5:00pm Anticipated Hiring Range $8,095.00 - $8,904.00 Per Month ($97,140.00 - $106,848.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Network Services, the Network Analyst is responsible for hands-on support of SF State’s enterprise-wide data communications network, the underlying network infrastructure, the network hardware and the management tools which monitor these devices. The incumbent will design, install, configure, upgrade, monitor, and support multivendor network solutions. This position is responsible for supporting the network wired, wireless, and network infrastructure components. The incumbent shall interact with stakeholders in different departments across campus, throughout the CSU as well as with vendors. This position participates in CSU-wide committees on network, wireless and security topics. Position Information Network Operations Support Provide 24x7x365 support for network wired, wireless and infrastructure components (including switches, routers, wireless hardware, firewalls, and monitoring tools). Monitor network performance, resource usage, service outages, configuration changes, and error reports to provide proactive network management. Take ownership of related tickets from team's queue and perform configuration, testing, installation, maintenance, and repair of the campus network components, and follow-up with resolution. Troubleshoot and resolve network related issues in a timely manner. Work with both internal departments as well as external vendors as needed. Provide timely updates of the status. Communicate with campus community on availability and non-availability of services. Perform installation, configuration, and monitoring of campus network components. Work closely with equipment vendors and network service providers to isolate and resolve problems. Configure network firewalls to protect campus computing resources. Maintain and upgrade campus network appliances and applications by performing regular software updates in consultation with the vendors. Assist with network infrastructure installation, maintenance, and support as needed. Document, update and maintain network diagrams, and maps. Participate in CSU-wide committees that work on network and security topics. Prepare and submit network status reports as needed. Collaborate closely with the system, security, telecom, service desk and other IT teams in providing technical solutions that meet academic and administrative needs of the University. Project Management and Project Support Recommend network solutions for data communications projects based on SF State’s standards. Communicate with project team, project manager, and campus departments on project scope, deliverables, timelines, status, and risks. Prepare project proposals, reports and presentations as required. Provide recommendations and assistance for network equipment purchases, maintenance contracts, supplies and training. Network awareness, training, and compliance Maintain knowledge of SF State network standards and policies. Keep abreast of emerging technology and maintain current knowledge and understanding of network best practices to offer best solutions and protection to SF State’s systems. Participate in CSU-wide committees focusing on networks, security, and data communication related topics. Identify and implement training courses and knowledge content. Evaluate hardware and software needs for supported units and recommend available options. Serve as pilot tester for maintenance or infrastructure updates. Coordinate support activities as projects transition from development. IT Operations Participate in weekly meetings with network analysts to ensure the service levels and project timelines are met. Update the Director of Network Services on project status, service issues, staff issues and planned changes. Meet with on-campus and off-campus groups to determine network requirements for routine relocation and renovation projects. Oversee network contractors, vendors, and Student Assistants as required. Participate in regular ITS meetings. Other Duties as Assigned Other duties as required ensuring optimum information technology infrastructure and support for San Francisco State University. Minimum Qualifications To enter this classification, a basic foundation of knowledge and skills is technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. The career level is broad and includes intermediate through senior level positions. Incumbents at this level work relatively independently and possess the experience to be fully proficient in performing most or all of the work assignments defined for their position. Typically, incumbents have acquired the requisite skills and knowledge through a combination of education, training, and progressive work experience to be able to demonstrate competence in independently applying technical judgement to standard and non-standard applications and systems, solving a wide range of problems and developing practicable and thorough solutions, and using effective communication and listening skills. Preferred Qualifications Bachelor's Degree in Computer Science, Information Technology, or a related science field from an accredited college or university, and considerable progressive experience in network operations including TCP/IP network, routers, switches, firewalls and WAPs. Five to seven (5-7) years experience in the installation, capacity planning, optimization, troubleshooting and management of large enterprise TCP/IP networks. Associate level Industry Certification in network management. At least four (4) years of progressive technical specialization and work in one of the following areas: TCP/IP network design and implementation Wireless design, architecture, hardware and implementation Dynamic routing protocols Wiring infrastructures VPNs Security systems and firewalls VoIP and QoS Wide Area Networking (WAN) protocols Professional or Expert level Industry Certification in network management. Experience with Alcatel-Lucent network hardware. Experience with Palo Alto Networks (PAN) firewalls. Experience with Aruba hardware. Experience with Cloud architecture and design as it relates to networking. Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, networks, security, and hardware) preferred. Demonstrated ability to utilize proven implementation methodologies and project management tools Proven success balancing multiple priorities on regular basis Proven success managing vendors and licenses Excellent oral and written communication skills as well as excellent presentation skills Strong problem-solving, leadership, team building, and organizational skills Demonstrated ability to articulate complex issues, plans and concepts to diverse populations, including management and non-technical people. Demonstrated success in delivering technology projects from idea through to operations Demonstrated success in leading complex IT projects in non-profit/higher education environment preferred An equivalent combination of education, training and/or experience that fulfills the requirements of the position may be considered. Environmental/Physical/Special This position has a regular forty-hour work schedule; the incumbent may be required to work after hours and on weekends as needed to support special projects, to respond to network events/incidents and/or to perform scheduled maintenance. The position may be required to work a hybrid schedule (some days of the week on-site and other days remote). Occasional travel to remote sites which connect to the main campus may be required. This position will be required to take part in the regular network team on-call rotation. This position may require the ability to lift 25-50 pounds and install/de-install network or security hardware (with or without reasonable accommodation) Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer ( OSP Fiber Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position installs, tests, maintains, documents and troubleshoots the critical infrastructure fiber optic networks that transport relay protection, corporate, and SCADA systems. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Works on OSP fiber field crew performing fiber installation, splicing, testing, maintenance, and troubleshooting activities. Documents complex network architecture integrating and schematically depicting fiber optic architectures for capture into complete network configuration documents. Draws plans, diagrams, graphs, tables, charts, and maps using drafting and drawing tools. Conducts field checks and audits to verify correctness of data. Reviews and evaluates various reports and studies. Maintains project files and records. Designs and plans layout of projects to includes drawings, designs, and specification documents. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced fiber optic network issues. I MPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with assisting on complex fiber interconnections in a field setting. Experience with fiber testing equipment- OTDR , Loss Testers, Power meters, VFL (visual fault locator), fiber scopes. Experience using fiber fusion splicers. Experience with OPGW , ADSS , and duct fiber cables. Experience installing fiber cable. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly explain your experience with designing, installing, testing, and maintaining fiber optic networks. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer ( OSP Fiber Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position installs, tests, maintains, documents and troubleshoots the critical infrastructure fiber optic networks that transport relay protection, corporate, and SCADA systems. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Works on OSP fiber field crew performing fiber installation, splicing, testing, maintenance, and troubleshooting activities. Documents complex network architecture integrating and schematically depicting fiber optic architectures for capture into complete network configuration documents. Draws plans, diagrams, graphs, tables, charts, and maps using drafting and drawing tools. Conducts field checks and audits to verify correctness of data. Reviews and evaluates various reports and studies. Maintains project files and records. Designs and plans layout of projects to includes drawings, designs, and specification documents. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced fiber optic network issues. I MPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with assisting on complex fiber interconnections in a field setting. Experience with fiber testing equipment- OTDR , Loss Testers, Power meters, VFL (visual fault locator), fiber scopes. Experience using fiber fusion splicers. Experience with OPGW , ADSS , and duct fiber cables. Experience installing fiber cable. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly explain your experience with designing, installing, testing, and maintaining fiber optic networks. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer (Critical Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position operates, documents and provides critical infrastructure engineering by integrating highly complex and highly reliable networks to transport relay protection and SCADA systems along with wireless technologies. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Engineers, develops, and maintains detailed plans for systems, disaster recovery, and testing. Documents complex network architecture integrating and schematically depicting communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configuration documents. Installs network equipment, fiber, copper, and power to support network initiatives. Conducts field checks to verify correctness of data. Monitors network health and responds to outages or issues. Maintains project files and records. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced enterprise network and wireless issues. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with SONET network protocol. Experience with Microwave Point to Point and Point to Multi Point wireless systems. Experience with MPLS -TP, CE (Carrier Ethernet), or IP- MPLS ethernet networks utilized for Electric Utility critical communications. Experience with SONET / TDM /Ethernet testing equipment (Viavi TBerd, Albledo, Nettest) Experience managing fiber optic and wireless networks. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Briefly explain your experience with Ethernet or SONET transport, along with and TDM protocols used in the utility industry. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years. Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer (Critical Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position operates, documents and provides critical infrastructure engineering by integrating highly complex and highly reliable networks to transport relay protection and SCADA systems along with wireless technologies. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Engineers, develops, and maintains detailed plans for systems, disaster recovery, and testing. Documents complex network architecture integrating and schematically depicting communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configuration documents. Installs network equipment, fiber, copper, and power to support network initiatives. Conducts field checks to verify correctness of data. Monitors network health and responds to outages or issues. Maintains project files and records. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced enterprise network and wireless issues. IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/02/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with SONET network protocol. Experience with Microwave Point to Point and Point to Multi Point wireless systems. Experience with MPLS -TP, CE (Carrier Ethernet), or IP- MPLS ethernet networks utilized for Electric Utility critical communications. Experience with SONET / TDM /Ethernet testing equipment (Viavi TBerd, Albledo, Nettest) Experience managing fiber optic and wireless networks. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Briefly explain your experience with Ethernet or SONET transport, along with and TDM protocols used in the utility industry. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents