Child Protective Services Worker I/II (Bilingual Spanish Preferred) - CONTINUOUS

  • Napa County
  • Napa, California
  • Jul 09, 2022
Full Time Human and Social Services Parks and Recreation
  • Salary: $97,822.40 - $125,548.80 Annually USD

Job Description

The Napa Valley


The Napa Valley
- Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.

Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.

The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
County of Napa as an Employer
The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees.

As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation.

The Position
Child Protective Services Workers I/II demonstrate complex social services techniques and expertise in their respective cases. Casework is generally in the areas of adoptions and protective services. The responsibilities may include authorizing the provision of services and, in some cases, directly providing such services.

Title IV-E graduate students who will graduate in the next three (3) months are strongly encouraged to apply. A letter from their graduate school which indicates meeting all the requirements for the degree and MSW will be conferred on the date of graduation is required for submission at the time of application. Failure to submit this documentation will result in disqualification from further consideration.

Vacancies may be filled at either the I or II level depending on education and experience. Being bilingual in Spanish is preferred but not required.


Child Protective Services Worker I:

$47.03 - $56.18 Hourly
$3,762.40 - $4,494.40 Biweekly
$8,151.87 - $9,737.87 Monthly
$97,822.40 - $116,854.40 Annually

Child Protective Services Worker II :

$50.40 - $60.36 Hourly
$4,032.00 - $4,828.80 Biweekly
$8,736.00 - $10,462.40 Monthly
$104,832.00 - $125,548.80 Annually

The Recruitment Process:

1. Applications will be accepted on-line on a continuous basis.

2. Subject Matter Experts will review responses from supplemental questions on a continuous basis. The most qualified candidates from the scoring of supplemental questions will be invited to an Oral Panel Interview.

3. Oral Panel Interviews will be scheduled on a continuous basis by the hiring department. Only the most qualified candidates from Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration.

Human Resources reserves the right to make changes to the recruitment process and schedule at any time.
Example of Duties
The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

Investigates child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents, analyzing information and data collected, determining degree of danger and risk of future abuse and neglect, determining if removal of the child from the home is necessary, and conducting time sensitive investigations per court order or in compliance with State of California law
Investigate and assess alleged child abuse/neglect complaints, often under time constraints and stressful conditionsvisit clients in their residence to assess suitability of living conditions and capabilities of parents and/or caretakersevaluate the presence and level of risk to the client utilizing Safety Organized Practice and Structured Decision MakingProvides intervention services pertaining to children and families as deemed appropriate.Provides verbal and written recommendations, in regard to the case planning for children, to representatives of the juvenile court, family court, residential treatment centers/programs, and other agencies.Facilitates family reunification by monitoring behavior and progress displayed by family members, interacting with family members to provide encouragement and support, and provide services so that children may be successfully reunified with their parents; documents family reunification and maintenance steps by writing progress reports and case plans that serve as legal documents or court orders.Prepares appropriate case plans with parental input, as per court orders or voluntary services, by using the automated CWS/CMS system, and submits such plans to the assigned supervisor and courts for approval.Prepare extensive court reports and testify in court; assist attorneys in preparation of court actions and coordinate the service of subpoenas.administer and process court-ordered drug testsinterpret state policies, rules, and regulations to clients, applicants, and other involved partiesUses automated case management (CMS/CWS) systems to write status reports and document actions pertaining to assigned cases.Evaluates the actions or behavior of parents, children, and other persons associated with cases and determines the need for appropriate individual or family educational or counseling programs such as parenting skills, drug testing, substance abuse, or other educational/counseling programs.Conducts permanency and long term planning, such as foster care, guardianship, or adoption, for children who have been removed from homes or placement facilities.Places children in homes of family and non-family members, foster homes, and residential treatment centers.Monitors the behavior and well-being of children who have been placed in foster homes and residential treatment centers.Participate in staff development programs to increase technical competence.Participate in community planning for the protection and care of children, and to identify potentially harmful influences to children.Serves as a member of teams consisting of professionals from law enforcement agencies, medical agencies, and other outside agencies organized to discuss cases/referrals/investigations, develop or revise policies and procedures, perform process improvements, or enhance collaborative efforts.Researches the availability of foster homes by contacting CWS employees who handle placement coordination, reviewing lists of available foster homes, and making contacts with resources/persons.Conducts assessments of homes belonging to relatives or non-related extended family members to ensure that homes are appropriate for children who have been removed from their homes.Provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral.
Emergency response coverage for after-hours investigations on a rotational basis.



Basic principles and techniques of interviewing and recording in social casework.

Laws, rules, and regulations governing the operation of the public welfare agency.

Community organizations and the social problems calling for the use of public and private community resources.

Basic principles involved in the nature, growth, and development of personality and in-group processes.

Local socioeconomic conditions, current problems, and methodologies in the field of public social service.

Social service research methods.

Physiological and psychological influences on personality.


Operate a motor vehicle in order to transport clients.

Perform a variety of social casework functions, including the investigation, supervision, placement, and care of dependent children, children in foster homes, or other child welfare cases through routine or emergency referrals.

Analyze situations and adopt effective courses of action, often under stressful conditions.

Apply existing laws, rules, and regulations to welfare department operations.

Interview, record, and analyze cases.

Create, process, and complete necessary case records and reports manually and electronically, within mandated time frames, to meet federal audit requirements and outcome performance objectives.

Work constructively within a community setting and effectively use appropriate resources and services.

Apply the principles of child psychology and family relationships.

Evaluate personal and psychological factors in the child and/or family's situation.

Develop and implement short and long-term treatment/service plans.

Provide case management services.

Coordinate activities with law enforcement, legal authorities, and court systems.

Act as an advocate on behalf of the client in situations where the client is unable to act on their own behalf.

Provide information and referrals to other services available from government agencies and community-based organizations.

Provide casework consultations to staff members without advanced training.

Work collaboratively with staff from other related governmental programs, community-based organizations, schools, and/or the courts.

Act as a lead worker in the respective team or unit.

Employ effective communication and interpersonal skills.


Communicates effectively, knowledge worker, customer focused, values and respects others, drives to excel, teamwork and collaboration, continuous learning, demonstrates ethical behavior, supportive of change.

To qualify for this classification, an individual must possess the following combination of experience and education that would likely produce the required knowledge, skills and abilities. A desirable combination is:

Child Protective Services Worker I:
Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field.

Child Protective Services Worker II:
Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field AND a minimum of one year of post-graduate paid case management/social work experience in a public, private, or nonprofit agency within Child Protective Services.

Qualifying post-graduate paid case management/social work experience must include : primary responsibility for a long-term caseload, development of service/treatment plans; investigations of child abuse reports; monitoring compliance through home calls, field calls, and other personal contact; modification of treatment plans as needed/required; and authority to impose sanctions for non-compliance, impacting benefits or services.


Child Protective Services Worker I and II
Possession of a valid Class C California driver's license is required upon appointment.

Employees must have the ability to travel to designated locations.

*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.
Loss of the required State licensure may result in termination or reassignment.

The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis.

Continuous: upward and downward flexion of the neck. Frequent: sitting, walking, standing, bending and twisting of waist, repetitive use of hands to operate computers, printers, and copiers, and lifting and carrying case files weighing up to 25 pounds. Occasional: squatting, kneeling simple grasping, reaching above and below shoulder level.

ADA Accommodation
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.

Napa County is an Equal Opportunity Employer.


Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.

Click here for additional benefits information forPublic ServicesEmployees:



Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.

All employees hired into allocated positions or extra help positions will be fingerprinted.


FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.

Closing Date/Time: Continuous

Special Instructions


Job Address

Napa, California United States View Map