• Monterey County Human Resources
  • Salinas, California
  • Aug 09, 2022
Full Time Dispatch and Telecommunications Information Technology and Communication Services
  • Salary: $5,728.00 - $7,824.00 Monthly USD

Job Description

Position Description

Final Filing Deadline: Continuous
Priority Screen Date: The 30th of each Month
Exam #: 22/80S21/08OM

Calling all LAW and FIRE Dispatchers

If you are currently an experienced public safety dispatcher, join our team!


Applicants must have current experience as a public safety dispatcher.

The Emergency Communications Department is responsible for the operation of a countywide, consolidated Emergency Communications Center providing 9-1-1 and non-emergency call answering and law enforcement, fire protection and emergency medical dispatch services for over 30 local, Regional, County and State Public Safety agencies.

Communications Dispatcher II's are under general supervision, to dispatch public safety personnel and equipment for law and fire agencies. All dispatchers answer 911 and non-emergency calls.

This class represents the full working level class in the Communications Dispatcher series. Communications Dispatcher II is distinguished from the next lower level class of Communications Dispatcher I in that the latter is the entry level class and works under close supervision.

The Eligible List established by this recruitment process will be used to fill current and future vacancies on a regular full-time basis.

Examples of Duties
Receives and dispatches routine and emergency radio communications from/to Sheriff's patrol units and from other law enforcement, public safety, private and governmental agencies.Operates an electronic telephone console, receives emergency calls, and provides information to the public.Monitors several public safety channels listening for emergencies where coordination efforts of two or more public safety agencies is required.Prepares and maintains accurate records and logs of all radio transmissions and telephone calls, mostly via computer keyboard entry.Operates a computer inquiry terminal to obtain information on persons and vehicles through related data base systems.Acts as coordinator in dispatching personnel and equipment to emergencies.Operates a variety of sophisticated communications equipment including a computer aided dispatch system, radio transmitters, receivers and other related communications equipment.Provides information to agencies linked with major emergency operations.Provides after hour emergency call out services for all contract agencies.
To view the complete job description, please visit the Monterey County website:

Examples of Experience/Education/Training
Will have a proven track record demonstrating the following knowledge, skills and abilities:

Working knowledge of: Techniques, procedures and methods used in the operation of a public safety communications center.Regulations of the Federal Communications Commission applicable to the operation of radio-telephone communications equipment.General functions of the Sheriff's Department, police and fire departments, and other public safety agencies.Use and proper care of computer and radio-telephone equipment.The geography of Monterey County involving streets, roads, major buildings and various agency jurisdictions. Skill and Ability to: Remain calm and think clearly in emergency communications.Interpret and apply pertinent rules and regulations.Dispatch public safety equipment and personnel in a coordinated manner.Communicate clearly and effectively with the general public and safety officials.Take and transmit clear and complete directions/information.Type with keyboard familiarity and accuracy on a computer keyboard.Evaluate situations, organize thoughts and respond quickly and accurately.Operate a computer aided dispatch system to keep accurate records of information received via computer keyboard entry.Establish and maintain cooperative relationships with those contacted in the course of work.Perform a variety of tasks simultaneously. EXAMPLES OF EXPERIENCE/EDUCATION/TRAINING:
Any combination of training, education, and/or experience which provides for the knowledge, skills, and abilities required to perform the duties listed above is qualifying.
An example of a way these requirements might be acquired is:

Experience: Approximately one year of experience performing duties comparable to the position of Communications Dispatcher I in Monterey County.

Additional Information
As a condition of employment, the incumbent will be required to:
Be willing and available to work all shifts, nights, week-ends, holidays and overtime.Possess a valid Class C Drivers' License, or be able to provide suitable transportation that is approved by the hiring authority.Successfully complete and pass a background investigation including Psychological and Medical evaluation.Ability to remain seated for long periods of time. Up to twelve hours per day at a console working at a computer terminal.
Application and Selection Procedures

Apply On-Line at


Hard copy applications: may be obtained by calling:

(831) 769-8882

The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:
  • A completed County of Monterey Employment Application
  • Responses to the Supplemental Questions

All application materials must be received by the priority screen date for a guaranteed review; OR Applicants who fail to provide all required materials by the final filing deadline will not be considered. Re sumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.
Upon conditional offer of employment, all candidates must successfully complete and pass a Law Enforcement Background Investigation, Pre-Employment Medical Examination and a Psychological Examination.

Monterey County is a drug-free work place and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation, call (831) 769-8882.


Monterey County offers an excellent benefits package. To view the "J" Unit Benefit Summary of benefits please visit our website . This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies & Practices Resolution or Memorandum of Understanding (MOU) prevails over this listing

On July 30, 2021 the County of Monterey Board of Supervisors took action to mandate COVID-19 vaccination for all employees to include new hires. The vaccination requirement is in accordance with Section 25 of the County of Monterey Emergency Response Manual and COVID-19 Prevention Program Link . Applicants who accept employment with the County of Monterey, will be required to be fully vaccinated. However, individuals may request medical or religious exemptions and will be required to complete the appropriate request and certification forms for review and approval no later than their start date. Medical / Religion .
As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S. A list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary.

Closing Date/Time:

Special Instructions

Please mention you found this employment opportunity on the job board.

Job Address

Salinas, California United States View Map