Senior Employee/Labor Relations Analyst (520080)

  • Cal State University (CSU) San Jose
  • San Jose, California
  • Oct 21, 2022
Full Time Administrative Analysis and Research Human Resources and Personnel

Job Description


Job Summary

Reporting to the Manager, Employee and Labor Relations, the Senior Employee/Labor Relations Analyst works under limited supervision and performs journey-level professional employee/labor relations staff duties including investigation design, research and analysis; assists in the resolution of disputes; assists in the preparation of grievance and complaint responses; assists with the design, development and facilitation of employee/labor relations related training. Provides advice and interpretation of Collective Bargaining Agreements, CSU policies and procedures to managers and work leads/supervisors; assist investigators with related duties and performs related duties as required. This position will also provide support to the area of equal opportunity as needed.

Key Responsibilities
  • Gather, prepare and analyze technical and statistical data for use in grievance processing, mediation, arbitration, fact-finding, and other labor relations activities.
  • Assist the Senior Director/Manager in grievance preparation with research and analysis of issues and past history.
  • Research, gather and compile data for information requests related to grievances and discipline cases.
  • Research issues relative to contract interpretation/administration.
  • Implement or assist in the implementation of negotiated settlement agreements and arbitration awards.
  • Draft settlement agreements, grievance responses and formal disciplinary actions.
  • Prepare, lead and respond to issues for Labor Management meetings.
  • Oversee record management for progressive disciplines and grievances.
  • Consults with and provide advice to managers and work leads/supervisors regarding disciplinary actions, grievance processes, contract interpretation, CSU policies and procedures, and other employee/labor relations matters.
  • Conduct and/or assist with investigations related to disciplinary actions, grievance responses, and workplace violence complaints.

Knowledge, Skills & Abilities
  • Thorough knowledge of Human Resources methods, procedures and practices
  • Thorough knowledge of collective bargaining contract administration
  • Knowledge of investigative processes and procedures
  • Knowledge of adult learning methods
  • Excellent written and verbal communication skills
  • Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements
  • Ability to define problems, establish facts, collect data, draw conclusions and to effectively present information when responding to questions from internal and external customers
  • Ability to effectively present information and respond to questions from groups of managers, customers, labor unions and the general public
  • Ability to handle multiple work priorities, organize and plan work and projects and work within various deadlines in a fast-paced environment.
  • Ability to ensure completeness, accuracy and timeliness of all operations functions

Required Qualifications
  • Bachelor’s degree or professional training program specific to the position and directly related work experience, or a combination of education and experience which demonstrates the ability to perform the essential functions of the position
  • Three years of administrative work experience

Preferred Qualifications
  • Master’s Degree
  • Four (4) years HR experience in a union environment with two (2) years direct labor/employee relations experience; experience interpreting collective bargaining agreements; experience in higher education


Classification: Confidential Administrative Support II
Anticipated Hiring Range: $6,200/month - $6,500/month
CSU Hiring Range: $4,464/month - $10,180/month

San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

Application Procedure

Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
  • Resume
  • Letter of Interest

This position is open until filled.

Contact Information

University Personnel

CSU Vaccination Policy

The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at and questions may be sent to .

Additional Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity.

Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at .

Equal Employment Statement

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus).

Closing Date/Time: Open until filled

Job Address

San Jose, California United States View Map