Institutional Services Worker - Generalist (food Services)

  • Contra Costa County, CA
  • Martinez, California
  • Oct 21, 2022
Full Time Nutrition and Food Services Public Health
  • Salary: $42,538.20 - $51,705.48 Annually USD

Job Description

The Position

Open until all positions are filled.

Why join the Contra Costa County Health Services?
The Contra Costa County Health Services Department is offering an excellent career opportunity to qualified individuals interested in working in the Food and Nutrition Services division. The Institutional Services Worker plays an important role in the Health Services Food and Nutrition Services division by preparing and distributing food. This job supports the Food and Nutrition division by performing various manual and technical tasks. There are multiple vacancies in Food and Nutrition Services!

Institutional Services Worker - Generalists work in the Environmental Services Department or Nutrition Services Department within the Health Services Division of Contra Costa County. They can also work in Juvenile Hall for the Probation Department. They perform janitorial or food services depending on where they are assigned. We currently have several job openings for food services positions within Health Services.

The Health Services Department is the largest department of County government, employing more than 4,250 individuals.
  • We provide high-quality services with respect and responsiveness to all.
  • We are an integrated system of health care services, community health improvement, and environmental protection.
  • We anticipate community health needs and change to meet those needs.
  • We work in partnership with our patients, cities, and diverse communities, as well as other health, education, and human service agencies.
  • We encourage creative, ethical, and tenacious leadership to implement effective health policies and programs.
The Probation Department 's mission is - an unwavering commitment to justice, even in the face of adversity, ethical application of the law, and a proven approach to rehabilitation.

We are looking for someone who is:
  • Dependable
  • Honest
  • Hardworking
  • Positive
  • A problem solver
  • Energetic

What you will typically be responsible for:
  • Dishes up individual servings in kitchen or cafeteria lines
  • Weighs and measures food portions
  • Sets up patient food on the serving line, prepares diet nourishment and tube feeding mixtures
  • Transports food and utensils by pushing a cart from the kitchen to patient rooms
  • Loads, unloads, and cleans food carts
  • Washes dishes, pots, and kitchen utensils by hand or by using mechanical equipment
  • Sets up and maintains employee dining room
  • Sweeps and mops kitchen floors and spot cleans walls

A few reasons you might love this job:
  • There is opportunity for promotional growth
  • You will be part of a hardworking team
  • There is opportunity to learn the fundamentals of healthcare Food and Nutrition Services

A few challenges you might face in this job:
  • You will work in a fast-paced environment
  • Daily tasks can vary depending upon the operational need
  • You will work in a highly regulated government environment

Competencies Required:
  • Oral Communication: Engaging effectively in dialogue
  • Adaptability: Responding positively to change and modifying behavior as the situation requires
  • Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
  • Listening: Fully comprehending spoken communication
  • Customer Focus: Attending to the needs and expectations of customers
  • Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently
  • General Physical Ability: Using strength, endurance, flexibility, balance, and coordination
  • Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
  • Environmental Exposure Tolerance: Performing under physically demanding conditions
  • Teamwork: Collaborating with others to achieve shared goals
  • Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
  • Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
  • Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
  • Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships

To read the complete job description, please click here .

The eligible list established from this recruitment may remain in effect for six months.

Minimum Qualifications
License Required: Possession of a Valid California Motor Vehicle Operator's License is required at the Specialist and Lead Levels.

Either one (1) year full-time or its equivalent experience in the class of Institutional Services Aide in Contra Costa County or one (1) year of full-time or its equivalent institutional cleaning or food service experience.
Selection Process
  1. Application Filing: All applicants must apply online at and submit the information as indicated on the job announcement by the final filing date.
  2. Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination.
  3. Training and Experience Evaluation: (Weighted 100%) As part of the application, candidates must respond to the Training and Experience questions on the supplemental questionnaire. Candidates will be ranked on the eligible list based on their responses to these questions.
  4. Hiring Interviews: TBD

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

COVID-19 Vaccine Requirements

As of August 24, 2021, Contra Costa County enacted a mandatory COVID-19 vaccine requirement for employees. Proof of full vaccination or approved exemption is required of all employees, including new hires. The policy requirements can be found here:

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.


It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Job Address

Martinez, California United States View Map