• Santa Ana, California
  • Dec 03, 2022
Full Time Library Services
  • Salary: 65,856 USD

Job Description

Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community.
Under direct to general supervision, performs a variety of professional Library duties in assigned areas such as adult services, children's services, youth services, technology and support, and outreach programs; provides a wide range of technical and/or direct library services to the community and contributes to the development of programs and services for target audiences, reference, collection development and management, and/or cataloging; assists with the identification of current community needs and projection of future needs; and performs related work as required.

There is currently one (1) vacancy in Adult Services and one (1) vacancy in Young Adult Services (Bookmobile). The eligible list created from this recruitment may also be used to fill future vacancies in the Library.
Essential Functions Include But Are Not Limited To
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.

Provides assistance to and advises patrons, including children, young adults, adults and senior citizens in the effective use of Library collection, facilities and services; demonstrates the use of library resources, tools, equipment, and electronic reference sources; assists with digital downloads.

Conducts effective reference interviews to assess and satisfy customer information needs.

Develops the collection for an assigned area of the Library; reviews and analyzes collection use; recommends books, media, and materials for purchase based on community needs and awareness of various cultures and socioeconomic backgrounds.

Answers readers' advisory and general reference questions from telephone, webpage and in person queries by accessing a variety of print and non-print resources, including electronic resources.

Participates in the selection of part-time staff; schedules, provides technical and functional supervision to part-time library staff and library volunteers.

Develops, implements, and evaluates services and programs in a designated area such as adult services, children's services, youth services, and outreach; develops new services and programs that meet community needs.

Performs bibliographic searches using both print and non-print sources.

Performs outreach to the community, community organizations, and schools; informs community members and organizations about library services, programs, and collections.

Organizes, maintains, and catalogs/indexes a variety of print and digital materials.

May perform original cataloging of print and non-print materials; maintains and updates catalog files.

Reviews new publications and collection materials and selects materials and resources for acquisition or disposition, as appropriate.

Develops and implements a variety of library-related activities, including story hours, library tours, and instructional classes.

Performs collection development activities, including materials selection and weeding, and sorting donated materials; selects books and materials with attention to the budget dedicated to this purpose.

Oversees periodical selection and management.

Responds to suggestions, requests, or concerns from library users or community members.
Participates in meetings, committees, or projects intended to enhance library services or promote consistent policies and procedures across the department.

Performs special reading and research and participates in professional meetings, workshops, and conferences and continuing education programs, as appropriate to remain abreast of current literature and professional trends.

Maintains and troubleshoots electronic and online resources.

Represents the department at professional meetings as required and promotes library services.

Compiles and drafts library activity reports and statistics.

Develops and present special cultural and holiday programs, as well as activities related to the summer reading program.

May act as moderator in difficult patron interactions, applying and implementing library policies and guidelines appropriately, modifying or adjusting these on a case by case basis and referring unresolved issues to a Senior or Principal Librarian or management; addresses building malfunction and emergency maintenance issues, makes schedule adjustments for unplanned absences, and opens/closes the facility.

Plans and directs the work of assigned non-librarian staff or volunteers.

Writes and administers grants, develops resources, and researches grant possibilities.

Perform related duties and responsibilities as required.

Minimum Qualifications
Graduation from an accredited college with a Master's degree in Library Science and some experience in professional library work, or any equivalent combination of experience and training which provides the following knowledge and abilities:

Knowledge of : Principles and practices of effective grant writing; basic knowledge of budget practices; basic principles of supervision and training; core library operating principles, including confidentiality of customer information, freedom of information, and intellectual freedom; current principles, practices, procedures, techniques, and materials of professional library work, including library reference, collection development, and other professional library services; principles, techniques, and procedures in cataloging, indexing, classifying, and organizing library materials; principles, practices and techniques of public relations, community outreach, and service promotion; principles and techniques used in bibliographic research; general library materials selection standards; library services and available resources; techniques for promoting and publicizing library services, programs, and events; recent technological, professional, and societal developments, current literature, and sources of information related to library services.; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; record-keeping principles and procedures; modern office practices and technology, including personal computer hardware and software applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, educational, and regulatory organizations, and the public; techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to : Monitor assigned budget for staff hours/dollars and area of collection development; perform professional library tasks as assigned, including reference, readers advisory, program and service development, collection development, and cataloging; provide supervision and direction to assigned staff and volunteers; demonstrate initiative and sound judgment when necessary to make responsible decisions or in the absence of the department manager; plan and conduct the activities and operations of a specialized library function; research and write grant applications; use computer and other technology, including software, hardware, and the Internet to be able to assist customers, conduct research, prepare reports, and use email and other communications technologies; react tactfully and diplomatically during interactions with staff, the public, community groups, etc. while appropriately adhering to and enforcing sound library policies, procedures, and practices; maintain a strong service orientation and a demonstrated dedication to quality customer service; research, analyze, and summarize data and prepare accurate and logical written reports; operate modern office equipment including computer equipment and specialized library services software applications programs; organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines; use English effectively to communicate in person, over the telephone, and in writing; make sound, independent decisions within established policy and procedural guidelines; use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines; establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Must be willing and able to work evenings, holidays and weekends on a rotational basis; additionally, must possess and retain a valid California Class C driver's license as a condition of continued employment.

Bilingual fluency in English and Spanish OR Vietnamese is HIGHLY desirable.

Physical Conditions : Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to visit various Library and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to retrieve and shelve materials. Incumbents must possess the ability to lift, carry, push, and pull items, storage containers, and shelving units weighing up to 30 pounds of weight, in order to move materials from one place to another, with the aid of lifting/moving equipment.
Selection Process
All applicants are required to complete and submit a City application form and supplemental questionnaire online. Resumes or faxed copies will not be accepted in lieu of the City online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide.

Applications will be reviewed by the Human Resources Department and Library. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include:

Oral Interview Examination : tentatively scheduled for January 18, 2023 (Weight of 100%) will evaluate the candidates' experience, training, education and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score of 70% in order to be placed on the eligible list.

The salary listed at the top of this bulletin does not include the $175/mo. for bilingual pay.

Please visit the following website to view the summary of comprehensive benefits!

Summary of Benefits

(under SEIU)

NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana.

Closing Date/Time: Continuous

Base Pay


Job Address

Santa Ana, California United States View Map