City of Kennewick, WA
Kennewick, WA, United States
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
May 09, 2024
Full Time
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47389 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: CLARK MANDICHAK Phone: (775)684-0154 Email: clarkmandichak@admin.nv.gov Applications accepted for another 5 Days 18 Hrs 47 Mins The Position Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. This is a recruitment for an IT Tech III vacancy within the Client Services Unit of the Office of the Chief Information Officer. Position is based in Carson City, NV and working under the Service Desk Manager. Provides support to all State agency's employees in the Client Services group and tasked with providing quality customer service by answering calls and providing one stop shopping for users by supporting desktop, network, hardware and software issues. Additionally, this position may be responsible, installing, configuring, monitoring, and maintaining Windows based desktop PCs, laptops, PDA phones, NHP/MDC tablets, mobile hand-held devices, servers, network equipment, and peripherals across the entire state of Nevada. Incumbents may also be charged with fixing PCs, monitoring the network and assisting with Service Desk user support. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and four years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, two years of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician II in Nevada State service; OR an equivalent combination of education and experience. Special Notes Some positions require an applicant to undergo a background investigation prior to appointment. These positions will be identified at the time of recruitment. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. A State of Nevada/FBI background check will be required of the selected applicant. A pre-employment criminal history check and fingerprinting are required. This position has a 25% travel requirement. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your service desk experience. 2) Describe your experience with troubleshooting, repairing, configuring, and installing computer software and hardware in an Enterprise environment. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description This recruitment requires a resume to be uploaded with the application to be considered complete. This recruitment will close on Wednesday, May 22, 2024 at 5:00 p.m. Applicants are encouraged to apply immediately as this recruitment may close at any time. DEFINITION: To manage, develop, and implement information systems programs and services, for the City; provides highly responsible and professional staff expertise to the Information Technology Systems Director. This position will be assigned to the Service Desk Manager role. Essential Job Functions SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Information Technology Services Director. Provides supervision and functional direction to administrative, technical and support staff. DISTINGUISHING CHARACTERISTICS: The Information Systems Manager is the highest-level, full supervisory level, class in the Information System series that handles the most complex and sensitive projects. This position regularly requires considerable exercise of independent judgment and initiative. May act in the absence of the Information Technology Services Director. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Participates in the development of goals, objectives, policies, and procedures for the information Technology Department; Oversees system administration or end-user experience including planning, developing, implementing, maintaining and managing Citywide hardware and software applications; Researches and makes recommendations for hardware and software acquisition, modifications and compatibility; Performs maintenance on technical information systems; Partners with departments and serves as the their technology advocate through collaborative efforts; Aligns customer service, technical expertise, and project management skillset to provide the highest quality enterprise IT experience to our internal customers; Conducts comprehensive research, detail designs, programming processes and systems implementation requirements; Recommends software, local area networks, hardware and peripheral equipment based on findings; Identifies, monitors and maintains cost control activities to assure assigned areas of responsibility are within budgetary guidelines; Monitor revenues and expenditures to ensure sound fiscal control; Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs; Develops and maintains the City's disaster recovery system security plans; Resolves information systems-related discrepancies or procedural problems and responds to program procedural and/or delivery questions ensuring necessary follow-up occurs; Controls program records for operational and budget accountability; Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy; Recruits, schedules, assigns, monitors and evaluates staff; Provides for and/or conducts staff development; Establishes work methods and standards; Initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with Human Resources; Attends City Council meetings as needed; Regularly and predictably attend work; and Performs related duties as assigned. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Contemporary information systems environments, hardware platforms, and operating systems including, but not limited to Microsoft technologies, VMware, and Networking; Advanced computer networking and logic; Virtualization technology Knowledge of Microsoft Active Directory environments; Automated business and financial computing systems; Telecommunications software, hardware, and peripherals; Disaster Recovery, firewalls, and computer system security methodologies and procedures; Personal computer troubleshooting, software applications, hardware, and peripherals; Principles and practices of effective supervision, training, and performance evaluation; Project management and contract administration principles and techniques; Principles and practices of providing excellent customer service; Methods and techniques of effective technical report preparation and presentation; Procedures and techniques of budget preparation and administration; Modern office practices, methods, procedures, and equipment; and Applicable federal, state, and local laws, ordinances, codes, and regulations. Skill in: Organizing, managing, and implementing comprehensive information systems and programs; Effectively planning, assigning, and evaluating the work of staff and contract consultants to complete technical work; Implementing, managing, and evaluating information systems; Identifying, troubleshooting, and resolving Service Desk requests; Ensuring project compliance with Federal, State, and local rules, laws, and regulations; Supervising, developing, motivating, and evaluating staff performance; Leading and/or coordinating technical information systems training programs; U nderstanding, interpreting, and applying complex regulations, procedures, and guidelines; Conducting complex technical research projects, evaluating alternatives, and making sound recommendations; Effectively communicating complex technical information to non-technical persons; Preparing and presenting clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials; Making sound, independent decisions within established policy and procedural guidelines; Prepare and administer a budget; Gaining cooperation through discussion and persuasion; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly; Establishing and maintaining effective working relationships with staff, other City employees and the public; and Regularly required to work evenings and extended hours. QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: For the Infrastructure Manager role - five (5) years of increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role - five (5) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Equivalent to a Bachelor’s degree (minimum 120 units) from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. OR Experience: For the Infrastructure Manager role-seven (7) years increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role- seven (7) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Associate degree from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: 5/22/2024 5:00 PM Pacific
May 08, 2024
Full Time
Description This recruitment requires a resume to be uploaded with the application to be considered complete. This recruitment will close on Wednesday, May 22, 2024 at 5:00 p.m. Applicants are encouraged to apply immediately as this recruitment may close at any time. DEFINITION: To manage, develop, and implement information systems programs and services, for the City; provides highly responsible and professional staff expertise to the Information Technology Systems Director. This position will be assigned to the Service Desk Manager role. Essential Job Functions SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Information Technology Services Director. Provides supervision and functional direction to administrative, technical and support staff. DISTINGUISHING CHARACTERISTICS: The Information Systems Manager is the highest-level, full supervisory level, class in the Information System series that handles the most complex and sensitive projects. This position regularly requires considerable exercise of independent judgment and initiative. May act in the absence of the Information Technology Services Director. ESSENTIAL JOB FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills, and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. Incumbents may not perform all the listed functions and/or may be required to perform additional or different functions from those below, to address business needs and changing business practices. Characteristic Duties and Responsibilities: Positions in this classification typically perform a full range of duties at a level of complexity represented by the following types of responsibilities: Participates in the development of goals, objectives, policies, and procedures for the information Technology Department; Oversees system administration or end-user experience including planning, developing, implementing, maintaining and managing Citywide hardware and software applications; Researches and makes recommendations for hardware and software acquisition, modifications and compatibility; Performs maintenance on technical information systems; Partners with departments and serves as the their technology advocate through collaborative efforts; Aligns customer service, technical expertise, and project management skillset to provide the highest quality enterprise IT experience to our internal customers; Conducts comprehensive research, detail designs, programming processes and systems implementation requirements; Recommends software, local area networks, hardware and peripheral equipment based on findings; Identifies, monitors and maintains cost control activities to assure assigned areas of responsibility are within budgetary guidelines; Monitor revenues and expenditures to ensure sound fiscal control; Maintains current knowledge of technological trends and developments and operating practices essential to implementing successful new technology programs; Develops and maintains the City's disaster recovery system security plans; Resolves information systems-related discrepancies or procedural problems and responds to program procedural and/or delivery questions ensuring necessary follow-up occurs; Controls program records for operational and budget accountability; Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy; Recruits, schedules, assigns, monitors and evaluates staff; Provides for and/or conducts staff development; Establishes work methods and standards; Initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with Human Resources; Attends City Council meetings as needed; Regularly and predictably attend work; and Performs related duties as assigned. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Contemporary information systems environments, hardware platforms, and operating systems including, but not limited to Microsoft technologies, VMware, and Networking; Advanced computer networking and logic; Virtualization technology Knowledge of Microsoft Active Directory environments; Automated business and financial computing systems; Telecommunications software, hardware, and peripherals; Disaster Recovery, firewalls, and computer system security methodologies and procedures; Personal computer troubleshooting, software applications, hardware, and peripherals; Principles and practices of effective supervision, training, and performance evaluation; Project management and contract administration principles and techniques; Principles and practices of providing excellent customer service; Methods and techniques of effective technical report preparation and presentation; Procedures and techniques of budget preparation and administration; Modern office practices, methods, procedures, and equipment; and Applicable federal, state, and local laws, ordinances, codes, and regulations. Skill in: Organizing, managing, and implementing comprehensive information systems and programs; Effectively planning, assigning, and evaluating the work of staff and contract consultants to complete technical work; Implementing, managing, and evaluating information systems; Identifying, troubleshooting, and resolving Service Desk requests; Ensuring project compliance with Federal, State, and local rules, laws, and regulations; Supervising, developing, motivating, and evaluating staff performance; Leading and/or coordinating technical information systems training programs; U nderstanding, interpreting, and applying complex regulations, procedures, and guidelines; Conducting complex technical research projects, evaluating alternatives, and making sound recommendations; Effectively communicating complex technical information to non-technical persons; Preparing and presenting clear, concise, and logical written and oral reports, correspondence, policies, procedures, and other written materials; Making sound, independent decisions within established policy and procedural guidelines; Prepare and administer a budget; Gaining cooperation through discussion and persuasion; Appearing for work on time; Following directions from a supervisor; Understanding and following posted work rules and procedures; Accepting constructive criticism; Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly; Establishing and maintaining effective working relationships with staff, other City employees and the public; and Regularly required to work evenings and extended hours. QUALIFICATIONS: A combination of experience and training that would likely provide the required knowledge, skills and abilities may be qualifying. A typical way to obtain the knowledge and abilities would be: Experience: For the Infrastructure Manager role - five (5) years of increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role - five (5) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Equivalent to a Bachelor’s degree (minimum 120 units) from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. OR Experience: For the Infrastructure Manager role-seven (7) years increasingly responsible information systems administration, design, programming, systems analysis, procedure and documentation or closely related experience managing complex, multi-user information systems, including two (2) years of management and supervisory experience. For the Service Desk Manager role- seven (7) years of increasingly responsible information systems end-user computing devices and applications support or closely related experience managing in a complex, multi-user information systems environment, including two (2) years of management and supervisory experience. Education: Associate degree from an accredited college or university in Information Systems, Computer Science, Industrial Technology or a directly related field. Possession of Microsoft Certified Systems Engineer (MCSE) and/or Information Technology Infrastructure Library (ITIL) is highly desirable. License/Certificates: Due to the performance of some field duties which requires the operation of a personal or City vehicle, valid and appropriate California driver's license and acceptable driving record are required. Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: 5/22/2024 5:00 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As one of the largest cities in the nation, the City manages a large set of services and assets. The City operates on a budget of $6.1 billion, with 7,000+ employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management, analysis, productivity, collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Tuesday, May 7, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, May 6, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of May 13, 2024. The City of San José is recruiting for a Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) in the Information Technology Department. This position is responsible for the management and support of the City's enterprise Finance Management System, Revenue Management/Collection System, and Finance Reporting System. This position combines managerial and leadership responsibilities along with hands-on technical expertise to deliver day-to-day system operations. Key job duties are service level management, including service level agreements (SLAs) and Incident Management, as well as delivery of smaller projects and system enhancements. The Finance Applications Associate IT Manager is also responsible for resource and performance management of the Finance Applications IT Team. This position requires leadership skills and the ability to take the initiative and lead others. We are seeking an individual who is willing to adapt to an ever-changing environment. The ideal candidate should have experience supporting an enterprise-level Finance Enterprise Resource Planning (ERP) system with solid business process knowledge and technical support experience for the General Ledger, Accounts Payable, Account Receivable, Purchasing, Asset Management, Revenue Management, and Revenue Collection modules. Duties may include but are not limited to: Providing technical leadership for the City's enterprise Finance Management System, Revenue Collection System and Reporting System. Partnering with business owners and stakeholders to identify high level business and information system requirements and recommending business process/workflow redesign where applicable. Leading and coordinating upgrade and enhancement projects for Finance's enterprise applications. Prioritizing and managing application development projects to ensure they are delivered on time, within budget, and meet customer expectations. Developing technical guidelines and governance framework to ensure best practices are followed. Assessing user needs to provide support and proactive service, including analyzing opportunities to use existing tools and workflows. Leading the day-to-day activities of advisory engagements for various projects, including process design, package implementation lifecycle support, and project reviews. Managing delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets escalated by the end users for the portfolio of applications. Developing relevant metrics, measuring and publishing the performance of the services provided for continuous improvement activities. Ensuring a high level of customer satisfaction for services and products provided. Working closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technology to support the business plans and IT strategies. Coaching, mentoring, and managing staff to implement, maintain, and support all related software, configurations, and workflows. Hands on experience with structured query language, Windows scripting, designing and developing reports using a variety of end user reporting tools, managing applications on Windows environments. Please note that the Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Principal Technology Analyst (EPTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $149,975.28 - $182,626.08 The EPTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience A Bachelor's Degree from an accredited college or university in a relevant field AND five (5) years of increasingly responsible professional/ level experience in computer applications, systems, networks, or telecommunications work, of which at least two (2) years include responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools; and, breadth of expertise to manage major technology services, programs, and products across multiple departmental technology environments and ensure cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Project Management - Ensures support for projects and implements agency goals and strategic
objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection, or hiring processes, please contact Felipa Perez at Felipa.perez@sanjoseca.gov.
Apr 17, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As one of the largest cities in the nation, the City manages a large set of services and assets. The City operates on a budget of $6.1 billion, with 7,000+ employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management, analysis, productivity, collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Tuesday, May 7, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, May 6, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of May 13, 2024. The City of San José is recruiting for a Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) in the Information Technology Department. This position is responsible for the management and support of the City's enterprise Finance Management System, Revenue Management/Collection System, and Finance Reporting System. This position combines managerial and leadership responsibilities along with hands-on technical expertise to deliver day-to-day system operations. Key job duties are service level management, including service level agreements (SLAs) and Incident Management, as well as delivery of smaller projects and system enhancements. The Finance Applications Associate IT Manager is also responsible for resource and performance management of the Finance Applications IT Team. This position requires leadership skills and the ability to take the initiative and lead others. We are seeking an individual who is willing to adapt to an ever-changing environment. The ideal candidate should have experience supporting an enterprise-level Finance Enterprise Resource Planning (ERP) system with solid business process knowledge and technical support experience for the General Ledger, Accounts Payable, Account Receivable, Purchasing, Asset Management, Revenue Management, and Revenue Collection modules. Duties may include but are not limited to: Providing technical leadership for the City's enterprise Finance Management System, Revenue Collection System and Reporting System. Partnering with business owners and stakeholders to identify high level business and information system requirements and recommending business process/workflow redesign where applicable. Leading and coordinating upgrade and enhancement projects for Finance's enterprise applications. Prioritizing and managing application development projects to ensure they are delivered on time, within budget, and meet customer expectations. Developing technical guidelines and governance framework to ensure best practices are followed. Assessing user needs to provide support and proactive service, including analyzing opportunities to use existing tools and workflows. Leading the day-to-day activities of advisory engagements for various projects, including process design, package implementation lifecycle support, and project reviews. Managing delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets escalated by the end users for the portfolio of applications. Developing relevant metrics, measuring and publishing the performance of the services provided for continuous improvement activities. Ensuring a high level of customer satisfaction for services and products provided. Working closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technology to support the business plans and IT strategies. Coaching, mentoring, and managing staff to implement, maintain, and support all related software, configurations, and workflows. Hands on experience with structured query language, Windows scripting, designing and developing reports using a variety of end user reporting tools, managing applications on Windows environments. Please note that the Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Principal Technology Analyst (EPTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $149,975.28 - $182,626.08 The EPTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience A Bachelor's Degree from an accredited college or university in a relevant field AND five (5) years of increasingly responsible professional/ level experience in computer applications, systems, networks, or telecommunications work, of which at least two (2) years include responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools; and, breadth of expertise to manage major technology services, programs, and products across multiple departmental technology environments and ensure cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Project Management - Ensures support for projects and implements agency goals and strategic
objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection, or hiring processes, please contact Felipa Perez at Felipa.perez@sanjoseca.gov.
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 25, 2024
Full Time
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager, Workforce Planning & Operations EXAM NUMBER: EW8194C-EA JOB TYPE: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting 8:00 am (PT) on May 17, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager, Workforce Development vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager, Workforce Planning & Operations. WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Floor Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Oversees all the Workforce Innovation and Opportunity funds for the Department (Adult, Dislocated Worker, Youth, and Rapid Response). Ensures that program performance goals are met and that there is appropriate use of funds. Provides policy and programmatic oversight of all workforce programs for adults and youth, as such, Workforce Innovation and Opportunity Act (WIOA), American Rescue Plan Act (ARPA), ELEVATE, Pandemic Relief Rapid Re-employment (PRRR), Youth@Work across Calworks, Probation, and NCC funding streams, INVEST, LA Rise and HOME funded by the Homeless Initiative, RENEW, and Prison 2 Employment funded by State funds. Leads the development of strategic policy and operations plans that improve the delivery of services and comply with Federal requirements and legislation that impact workforce programs, our Los Angeles County Workforce Development Board Local Area Plan, and our workforce program design set out in the AJCC procurement. Reviews policy for feasibility and makes recommendations about implementation, identifying key pros and cons, as applicable.• Through subordinate supervisors, responsible for directing the preparation of directives, memos, letters, plans, reports, and recommendations including investigative, factual, and analytical data in support of adult workforce & youth programs including but not limited to WIOA Adult & Dislocated Worker, Rapid Response, National Dislocated Worker Grants, Youth@Work across Calworks, INVEST, LARise and HOME. Through the actions of subordinates, interprets research and studies to determine applicability, effectiveness, and need for modifications in program policies and procedures for workforce programs and grants as assigned. Leads the development and review of new, emerging, and innovative workforce programming models. Maintains an organizational structure that aligns the talent of its managers, supervisors, and line staff with the workload of the Workforce Operations Division to effectively and efficiently administer workforce development programs. Provides an environment that offers opportunities for its staff to excel in their strengths and also challenges them to achieve more. Promotes workforce operations in a positive light through interface with other County Departments, Local and Statewide workforce development boards, other governmental entities, community and faith-based organizations, economic development, education and other stakeholder organizations. Ensures timely communication with the various colleague managers and supervisors that impact Workforce Operations to ensure understanding at levels of the organization that is consistent with the vision and goals of the department. Requirements NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. OPTION 1: One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. OPTION 2: Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions . OPTION 3: Three years of experience at the level of Executive Assistant***, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. OPTION 4: Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solutions of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of an Administrative Services Manager III**** directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. DESIRABLE KNOWLEDGE AND SKILLS: Experience with performance driven workforce program contract management. Experience with budget development, management, and closeout. Experience managing and supporting programs that serve vulnerable populations (Reentry, Former or Current Foster Youth, Homeless, Veterans, and Public Assistance Recipients). Experience with overseeing funding streams of $10 million or more. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS 2: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information SPECIAL REQUIREMENT INFORMATION *In the County, Project Supervisor, Community Services has the responsibility for supervising a special project concerned with the development and conduct of service programs involving direct community participation. **Community Center Director I acts as administrative head of a diversified, multi-service community center, or senior citizen’s center. ***Executive Assistant performs special assignment and liaison work for the Department Head as directed. ****Administrative Services Manager III directs a section composed of multiple units responsible for providing administrative services which directly impact the management of major departmental programs and administrative operations. EXAM CONTENT Before the end of your initial work assignment, you will be assessed on your work performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194C-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
May 17, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager, Workforce Planning & Operations EXAM NUMBER: EW8194C-EA JOB TYPE: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting 8:00 am (PT) on May 17, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager, Workforce Development vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager, Workforce Planning & Operations. WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Floor Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Oversees all the Workforce Innovation and Opportunity funds for the Department (Adult, Dislocated Worker, Youth, and Rapid Response). Ensures that program performance goals are met and that there is appropriate use of funds. Provides policy and programmatic oversight of all workforce programs for adults and youth, as such, Workforce Innovation and Opportunity Act (WIOA), American Rescue Plan Act (ARPA), ELEVATE, Pandemic Relief Rapid Re-employment (PRRR), Youth@Work across Calworks, Probation, and NCC funding streams, INVEST, LA Rise and HOME funded by the Homeless Initiative, RENEW, and Prison 2 Employment funded by State funds. Leads the development of strategic policy and operations plans that improve the delivery of services and comply with Federal requirements and legislation that impact workforce programs, our Los Angeles County Workforce Development Board Local Area Plan, and our workforce program design set out in the AJCC procurement. Reviews policy for feasibility and makes recommendations about implementation, identifying key pros and cons, as applicable.• Through subordinate supervisors, responsible for directing the preparation of directives, memos, letters, plans, reports, and recommendations including investigative, factual, and analytical data in support of adult workforce & youth programs including but not limited to WIOA Adult & Dislocated Worker, Rapid Response, National Dislocated Worker Grants, Youth@Work across Calworks, INVEST, LARise and HOME. Through the actions of subordinates, interprets research and studies to determine applicability, effectiveness, and need for modifications in program policies and procedures for workforce programs and grants as assigned. Leads the development and review of new, emerging, and innovative workforce programming models. Maintains an organizational structure that aligns the talent of its managers, supervisors, and line staff with the workload of the Workforce Operations Division to effectively and efficiently administer workforce development programs. Provides an environment that offers opportunities for its staff to excel in their strengths and also challenges them to achieve more. Promotes workforce operations in a positive light through interface with other County Departments, Local and Statewide workforce development boards, other governmental entities, community and faith-based organizations, economic development, education and other stakeholder organizations. Ensures timely communication with the various colleague managers and supervisors that impact Workforce Operations to ensure understanding at levels of the organization that is consistent with the vision and goals of the department. Requirements NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED. OPTION 1: One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. OPTION 2: Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions . OPTION 3: Three years of experience at the level of Executive Assistant***, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. OPTION 4: Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solutions of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of an Administrative Services Manager III**** directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. DESIRABLE KNOWLEDGE AND SKILLS: Experience with performance driven workforce program contract management. Experience with budget development, management, and closeout. Experience managing and supporting programs that serve vulnerable populations (Reentry, Former or Current Foster Youth, Homeless, Veterans, and Public Assistance Recipients). Experience with overseeing funding streams of $10 million or more. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS 2: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information SPECIAL REQUIREMENT INFORMATION *In the County, Project Supervisor, Community Services has the responsibility for supervising a special project concerned with the development and conduct of service programs involving direct community participation. **Community Center Director I acts as administrative head of a diversified, multi-service community center, or senior citizen’s center. ***Executive Assistant performs special assignment and liaison work for the Department Head as directed. ****Administrative Services Manager III directs a section composed of multiple units responsible for providing administrative services which directly impact the management of major departmental programs and administrative operations. EXAM CONTENT Before the end of your initial work assignment, you will be assessed on your work performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194C-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Commercial/Capital Project Manager) EXAM NUMBER: EW8194A-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Commercial/Capital Project Manager) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Commercial/Capital Project Manager) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Lead project management on multiple complex, large-scale development projects. Lead stakeholder engagement to optimize economic development potential of sites. Meet with stakeholders (other County agencies, non-profits, private firms, etc.) to resolve problems and coordinate planning, engineering, and construction work on capital projects. Manage commercial development team of approximately 5 people. Supervise the preparation of detailed budgets and financial reports for properties. Manage and oversee operations, maintenance, administration, and improvement of commercial development projects. Plan, schedule, and coordinate remodeling or construction projects for commercial development. Oversee the work assignments and project flow of staff assigned to various projects charged with completion. Meet, review, and edit work and follow-up on tasks related to overall capital project management. Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services. Lead the development of Solicitations and analyze bids from contractors for repairs, renovations, and maintenance. Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. Contract with architectural firms to draw up detailed plans for new structures. Provide policy recommendations that align to DEO’s mission and vision. Represent the department in a positive and professional way with County departments, other government agencies, consultants, developers, and all other stakeholders in matters related to commercial real estate development. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions. -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. Desirable Knowledge and Skills: Experience in land acquisitions and title, appraisals, and market analysis. Experience in commercial and industrial development and rehabilitation procedures. Experience in packaging and negotiating development deals and financing options. Knowledge of applicable federal and state laws, regulations, policies, and procedures regarding commercial property development or pre-development. Ability to plan, organize, and manage multiple projects. Prior oversight of contracts of $25MM or more. Excellent organizational, management, communication, and diplomacy skills. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194A-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Commercial/Capital Project Manager) EXAM NUMBER: EW8194A-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024 until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Commercial/Capital Project Manager) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Commercial/Capital Project Manager) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Lead project management on multiple complex, large-scale development projects. Lead stakeholder engagement to optimize economic development potential of sites. Meet with stakeholders (other County agencies, non-profits, private firms, etc.) to resolve problems and coordinate planning, engineering, and construction work on capital projects. Manage commercial development team of approximately 5 people. Supervise the preparation of detailed budgets and financial reports for properties. Manage and oversee operations, maintenance, administration, and improvement of commercial development projects. Plan, schedule, and coordinate remodeling or construction projects for commercial development. Oversee the work assignments and project flow of staff assigned to various projects charged with completion. Meet, review, and edit work and follow-up on tasks related to overall capital project management. Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services. Lead the development of Solicitations and analyze bids from contractors for repairs, renovations, and maintenance. Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms. Contract with architectural firms to draw up detailed plans for new structures. Provide policy recommendations that align to DEO’s mission and vision. Represent the department in a positive and professional way with County departments, other government agencies, consultants, developers, and all other stakeholders in matters related to commercial real estate development. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs. - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions. -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs. -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County. Desirable Knowledge and Skills: Experience in land acquisitions and title, appraisals, and market analysis. Experience in commercial and industrial development and rehabilitation procedures. Experience in packaging and negotiating development deals and financing options. Knowledge of applicable federal and state laws, regulations, policies, and procedures regarding commercial property development or pre-development. Ability to plan, organize, and manage multiple projects. Prior oversight of contracts of $25MM or more. Excellent organizational, management, communication, and diplomacy skills. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194A-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out-of-class experience accepted. EXAM NUMBER: PH4543E FIRST DAY OF FILING: Wednesday, October 18, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations We're seeking individuals that can: Lead and coordinate special and urgent projects/initiatives on behalf of the Director and in support of leadership of the Department’s bureaus and divisions. These responsibilities include the design, implementation, development, and performance improvement of programming; the alignment of funding opportunities to augment the Department’s capacity to execute, expand, and enhance its work and service delivery; and initiation of and support for partnerships that promote optimal well-being for all LA County residents. The Health Program Manager III (Chief Strategist) provides leadership for various components of the Department’s emergency response activities. The Health Program Manager III (Chief Strategist) assumes primary responsibility for communication with State and federal partners for assigned projects and represents the Public Health Director on commissions and committees as assigned. Essential Job Functions Serves as the Department’s lead coordinator and external liaison related to services, programming, and partnerships in support of people experiencing homelessness (PEH). Provides leadership and coordination of the Department’s implementation of the programming and services of CalAIM, California’s Medi-Cal transformation initiative, including contracts for Enhanced Care Management and Community Supports. Directs planning, implementation, administration, and evaluation of assigned projects and/or initiatives . Performs the full range of administrative and technical supervision to plan, assign, oversee, and evaluate the work of subordinate management and support staff; provides technical guidance and support to staff where appropriate. Develops, implements, and interprets policies and procedures and advises and makes recommendations to executive management on policy issues relevant to assigned duties. Directs and participates in the development, negotiation, and management of program budgets; ensures that budget and contract allocations reflect program priorities and takes corrective action as necessary. Directs program administrative functions and internal support services and directs and participates in developing and implementing solutions to complex problems within programs. Interfaces and collaborates with community groups and public and governmental agencies. Develops and participates in the development, monitoring, and compliance of contracts specific to the programs. Reviews and analyzes existing and proposed Federal, State, and local regulations, legislation, or policies affecting relevant initiatives/programs. Directs the assessment of programmatic activities affecting the health and well-being of individuals served by program initiatives and directs the coordination and dissemination of findings and recommendations developed from the evaluations conducted. Directs the preparation and analysis of grant applications and the monitoring of grants to contract agencies. Represents the Department with various external and internal agencies stakeholders, communities, and workgroups; responds to media and public inquiries on program services and related issues. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Five years of experience at the level of the Los Angeles County class of Health Program Manager II***. Option II: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Six years of management experience****, which must have included four years at the level of the Los Angeles County class of Health Program Manager II***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience related to the Selection Requirements listed above within your online job application under the "Experience" area. * In order to receive credit for the Bachelor's degree or higher you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, with your application online at the time of filing or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Employment Information under Accreditation Information) Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected . **The core business functions of Public Health include Assessment, Policy Development, and Assurance, Public Health, Epidemiology, Environmental Health, Health Sciences, Public Administration, Business Administration, Behavioral Science, Social Science, or a closely related field. *** In the County of Los Angeles, a Health Program Manager II, is defined as one who serves as a director or senior manager who has immediate charge of a large-sized (25+ employees) public health or social service program or comparably-sized segment of a major public health program within a public health department. A Public Health Program is defined as a program that protects health, prevents disease, and promotes health and well-being. ****Management experience is defined as experience making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs; developing and implementing policies, procedures, and guidelines; formulating short-term and long-term goals and objectives that have departmentwide or program impact; directs and supervises staff through subordinate supervisors; allocates resources; formulates budgets; determines staff training needs; etc. DESIRABLE QUALIFICATIONS: Experienced communicator with excellent oral and written skills. Demonstrated research and analytic skills. A Master's degree or higher* from an accredited college or university in Public Health, public policy or related health/social service field or related discipline. Credit will be given to applicants that possess the following desirable qualifications: Additional experience beyond the Selection Requirements at the level of the Los Angeles County class of Health Program Manager II Experience working in health care program budget(s) and funding Experience working in researching, analyzing, and making recommendations to executive management on the drivers of health inequities Experience working with diverse partners and collaborators to promote public health or social service programs. Additional Information EXAMINATION CONTENT: Once we have determined that you meet our selection requirements, the examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of six (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY . Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED. IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, and INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out-of-class experience accepted. EXAM NUMBER: PH4543E FIRST DAY OF FILING: Wednesday, October 18, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations We're seeking individuals that can: Lead and coordinate special and urgent projects/initiatives on behalf of the Director and in support of leadership of the Department’s bureaus and divisions. These responsibilities include the design, implementation, development, and performance improvement of programming; the alignment of funding opportunities to augment the Department’s capacity to execute, expand, and enhance its work and service delivery; and initiation of and support for partnerships that promote optimal well-being for all LA County residents. The Health Program Manager III (Chief Strategist) provides leadership for various components of the Department’s emergency response activities. The Health Program Manager III (Chief Strategist) assumes primary responsibility for communication with State and federal partners for assigned projects and represents the Public Health Director on commissions and committees as assigned. Essential Job Functions Serves as the Department’s lead coordinator and external liaison related to services, programming, and partnerships in support of people experiencing homelessness (PEH). Provides leadership and coordination of the Department’s implementation of the programming and services of CalAIM, California’s Medi-Cal transformation initiative, including contracts for Enhanced Care Management and Community Supports. Directs planning, implementation, administration, and evaluation of assigned projects and/or initiatives . Performs the full range of administrative and technical supervision to plan, assign, oversee, and evaluate the work of subordinate management and support staff; provides technical guidance and support to staff where appropriate. Develops, implements, and interprets policies and procedures and advises and makes recommendations to executive management on policy issues relevant to assigned duties. Directs and participates in the development, negotiation, and management of program budgets; ensures that budget and contract allocations reflect program priorities and takes corrective action as necessary. Directs program administrative functions and internal support services and directs and participates in developing and implementing solutions to complex problems within programs. Interfaces and collaborates with community groups and public and governmental agencies. Develops and participates in the development, monitoring, and compliance of contracts specific to the programs. Reviews and analyzes existing and proposed Federal, State, and local regulations, legislation, or policies affecting relevant initiatives/programs. Directs the assessment of programmatic activities affecting the health and well-being of individuals served by program initiatives and directs the coordination and dissemination of findings and recommendations developed from the evaluations conducted. Directs the preparation and analysis of grant applications and the monitoring of grants to contract agencies. Represents the Department with various external and internal agencies stakeholders, communities, and workgroups; responds to media and public inquiries on program services and related issues. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Five years of experience at the level of the Los Angeles County class of Health Program Manager II***. Option II: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Six years of management experience****, which must have included four years at the level of the Los Angeles County class of Health Program Manager II***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience related to the Selection Requirements listed above within your online job application under the "Experience" area. * In order to receive credit for the Bachelor's degree or higher you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, with your application online at the time of filing or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Employment Information under Accreditation Information) Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected . **The core business functions of Public Health include Assessment, Policy Development, and Assurance, Public Health, Epidemiology, Environmental Health, Health Sciences, Public Administration, Business Administration, Behavioral Science, Social Science, or a closely related field. *** In the County of Los Angeles, a Health Program Manager II, is defined as one who serves as a director or senior manager who has immediate charge of a large-sized (25+ employees) public health or social service program or comparably-sized segment of a major public health program within a public health department. A Public Health Program is defined as a program that protects health, prevents disease, and promotes health and well-being. ****Management experience is defined as experience making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs; developing and implementing policies, procedures, and guidelines; formulating short-term and long-term goals and objectives that have departmentwide or program impact; directs and supervises staff through subordinate supervisors; allocates resources; formulates budgets; determines staff training needs; etc. DESIRABLE QUALIFICATIONS: Experienced communicator with excellent oral and written skills. Demonstrated research and analytic skills. A Master's degree or higher* from an accredited college or university in Public Health, public policy or related health/social service field or related discipline. Credit will be given to applicants that possess the following desirable qualifications: Additional experience beyond the Selection Requirements at the level of the Los Angeles County class of Health Program Manager II Experience working in health care program budget(s) and funding Experience working in researching, analyzing, and making recommendations to executive management on the drivers of health inequities Experience working with diverse partners and collaborators to promote public health or social service programs. Additional Information EXAMINATION CONTENT: Once we have determined that you meet our selection requirements, the examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of six (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY . Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED. IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, and INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER C1003E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE- EMERGENCY FILING PERIOD We will begin accepting applications on Friday, February 23, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II . Essential Job Functions Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. An Administrative Services Manager II is responsible for a combination of the following job functions, as it relates to Examinations, Recruitment and/or Personnel Operations: Provides the support needed to hire positions that will be providing encampment resolutions services as it relates to activities such as trash and sanitary services, monitoring of illegal dumping, and addressing community and Board requests related to encampments. Manages a staff of subordinate supervisors and analysts providing personnel operation services in departmental recruitment, and examinations, particularly for Public Works staff that will be essential for advancing homeless initiatives related to housing and on-site services at encampments. HR staff will need to support Public Works in attracting and recruiting staff who have the appropriate skills and experience needed for homeless response efforts, including experience in information technology and Geographic Information Systems, permitting for interim, permanent, and affordable housing, as well experience as building inspectors, contract monitors, and program managers who can oversee programs and services that assist People Experiencing Homelessness (PEH). Participates in interviewing and selecting staff; establishing performance requirements and personal development targets; regularly monitoring performance and providing training, coaching, and recommendations on performance improvement; and taking disciplinary action in accordance with County Policies. Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations), participating in meetings, making presentations, and coordinating activities with County and departmental staff, consultants, outside agencies, etcetera, to ensure that programs, especially those focused on PEH-related initiatives, are successfully implemented. Provides administrative and technical supervision to staff performing the various functions in Exams/Recruitment unit such as composing job postings, recruitment, and applicant assessment for critical classifications supporting both direct and indirect services and programs that benefit PEH. Provides administrative and technical supervision to staff performing the various functions in Personnel Operations unit such as reviewing and processing personnel action requests (PARs) for new hires, transfers, and promotions; conducting live scans; and coordinating the selection interview process for critical classifications supporting both direct and indirect services and programs that benefit PEH. Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information. Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Requirements MINIMUM REQUIREMENTS: Option I : A Bachelor's degree from an accredited college or university - AND - Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option II : Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class (Item #1002). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIREABLE QUALIFICATIONS: Two years experience with employee onboarding, processing employee transactions, live scans, salary placements, and bonuses. Two years developing recruitment strategies, advertising job openings, screening applications, administering assessments, and generating eligible list. Two years conducting job analysis, developing assessments, validating assessments, and analyzing assessment data. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name : Airess Batungbakal Department Contact Phone : (626) 458-2141 Department Contact Email: abatungbakal@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER C1003E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE- EMERGENCY FILING PERIOD We will begin accepting applications on Friday, February 23, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II . Essential Job Functions Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. An Administrative Services Manager II is responsible for a combination of the following job functions, as it relates to Examinations, Recruitment and/or Personnel Operations: Provides the support needed to hire positions that will be providing encampment resolutions services as it relates to activities such as trash and sanitary services, monitoring of illegal dumping, and addressing community and Board requests related to encampments. Manages a staff of subordinate supervisors and analysts providing personnel operation services in departmental recruitment, and examinations, particularly for Public Works staff that will be essential for advancing homeless initiatives related to housing and on-site services at encampments. HR staff will need to support Public Works in attracting and recruiting staff who have the appropriate skills and experience needed for homeless response efforts, including experience in information technology and Geographic Information Systems, permitting for interim, permanent, and affordable housing, as well experience as building inspectors, contract monitors, and program managers who can oversee programs and services that assist People Experiencing Homelessness (PEH). Participates in interviewing and selecting staff; establishing performance requirements and personal development targets; regularly monitoring performance and providing training, coaching, and recommendations on performance improvement; and taking disciplinary action in accordance with County Policies. Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations), participating in meetings, making presentations, and coordinating activities with County and departmental staff, consultants, outside agencies, etcetera, to ensure that programs, especially those focused on PEH-related initiatives, are successfully implemented. Provides administrative and technical supervision to staff performing the various functions in Exams/Recruitment unit such as composing job postings, recruitment, and applicant assessment for critical classifications supporting both direct and indirect services and programs that benefit PEH. Provides administrative and technical supervision to staff performing the various functions in Personnel Operations unit such as reviewing and processing personnel action requests (PARs) for new hires, transfers, and promotions; conducting live scans; and coordinating the selection interview process for critical classifications supporting both direct and indirect services and programs that benefit PEH. Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information. Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Requirements MINIMUM REQUIREMENTS: Option I : A Bachelor's degree from an accredited college or university - AND - Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option II : Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class (Item #1002). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIREABLE QUALIFICATIONS: Two years experience with employee onboarding, processing employee transactions, live scans, salary placements, and bonuses. Two years developing recruitment strategies, advertising job openings, screening applications, administering assessments, and generating eligible list. Two years conducting job analysis, developing assessments, validating assessments, and analyzing assessment data. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name : Airess Batungbakal Department Contact Phone : (626) 458-2141 Department Contact Email: abatungbakal@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH4542G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING DATE: Tuesday, May 14, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Has immediate charge of a large-sized public health program or comparably-sized segment of a major public health program within the Department of Public Health. CLASSIFICATION STANDARDS: Positions allocable to this class are restricted to the Department of Public Health. Incumbents typically report to a Health Program Manager III or higher and are responsible for managing, through subordinate supervisors, a large-sized public health program or comparably-sized segment of a major public health program. Factors affecting allocation to Health Program Manager II typically include the size and complexity of the program or program segment managed, as indicated by the size and composition of staff, size and complexity of the budget, and number and size of contracts and grants. Health Program Manager II is distinguished from the lower-level Health Program Manager I by the responsibility of the latter for a medium-sized program or comparably-sized segment of a large public health program. Positions are further distinguished from the higher-level Health Program Manager III by the responsibility of the latter for a major public health program, typically administered through subordinate Health Program Managers I and II. Essential Job Functions Directs all activities of the program or program segment, including planning, implementation, administration, and evaluation. Performs the full range of administrative and technical supervision to plan, assign, oversee, and evaluate the work of subordinate staff; provides technical guidance and support to staff where appropriate. Develops, implements, and interprets policies and procedures and advises and makes recommendations to bureau administration on policy issues involving the work of the program or program segment. Participates in the development, negotiation, implementation, and management of the budget for the program; ensures that budget and contract allocations reflect program priorities and takes corrective action as necessary. Directs program administrative functions and internal support services and develops and implements solutions to complex problems within the program or program segment. Interfaces and collaborates with community groups and public and governmental agencies. Participates in the development, monitoring, and compliance of contracts specific to the program or program segment. Directs the review and analysis of existing and proposed Federal, state, and local regulations, legislation, or policies affecting the program. Supervises and leads division-wide strategic planning groups in the development of strategies and priorities for the division. Plans and leads the assessment of programmatic activities affecting the health and well-being of individuals served by the program and coordinates the development and dissemination of findings and recommendations developed from the evaluations conducted. Participates in the preparation and analysis of grant applications. Requirements MINIMUM REQUIREMENTS: Option I: A Bachelor's degree from an accredited college or university* in a discipline related to the core business function of the department** - AND - Three (3) years of experience at the level of the Los Angeles County class of Health Program Manager I***. Option II: A Bachelor's degree from an accredited college or university* in a discipline related to the core business function of the department** - AND - Five (5) years of experience at the level of the Los Angeles County class of Health Program Analyst III****, which must have included supervising analyst staff. A Master's degree* in a discipline related to the core business function of the department will be accepted for one year of the required experience. Physical Class: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for any type of college or university degree you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application or within fifteen (15) calendar days from application submission to hrexams@ph.lacounty.gov . Foreign studies must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE) . (see Employment Information under Accreditation Information). ** The core business functions of Public Health include Assessment, Policy Development, and Assurance, Public Health, Epidemiology, Environmental Health, Health Sciences, Public Administration, Business Administration, Behavioral Science, Social Science, or a closely related field. ***Experience performing work at the level of Los Angeles County classification of Health Program Manager I includes immediate charge of a medium-sized public health program or comparably-sized segment of a large public health program within the Department of Public Health . **** Experience performing work at the level of Los Angeles County classification of Health Program Analyst III includes supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program or oversees a small Countywide health program. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Minimum Requirements. Additional Information EXAMINATION CONTENT: Once we have determined that you meet the education and experience requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire information at the time of filing weighted 100%. Applicants must meet the Requirements and achieve a passing score of 70% or higher on each part of the examination in order to be added on the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as-received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application before the 5:00 p.m. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Failure to provide complete, accurate information will impact the assessment of your qualifications and the acceptance of your application into the examination process. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH4542G California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
May 11, 2024
Full Time
Position/Program Information EXAM NUMBER: PH4542G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING DATE: Tuesday, May 14, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Has immediate charge of a large-sized public health program or comparably-sized segment of a major public health program within the Department of Public Health. CLASSIFICATION STANDARDS: Positions allocable to this class are restricted to the Department of Public Health. Incumbents typically report to a Health Program Manager III or higher and are responsible for managing, through subordinate supervisors, a large-sized public health program or comparably-sized segment of a major public health program. Factors affecting allocation to Health Program Manager II typically include the size and complexity of the program or program segment managed, as indicated by the size and composition of staff, size and complexity of the budget, and number and size of contracts and grants. Health Program Manager II is distinguished from the lower-level Health Program Manager I by the responsibility of the latter for a medium-sized program or comparably-sized segment of a large public health program. Positions are further distinguished from the higher-level Health Program Manager III by the responsibility of the latter for a major public health program, typically administered through subordinate Health Program Managers I and II. Essential Job Functions Directs all activities of the program or program segment, including planning, implementation, administration, and evaluation. Performs the full range of administrative and technical supervision to plan, assign, oversee, and evaluate the work of subordinate staff; provides technical guidance and support to staff where appropriate. Develops, implements, and interprets policies and procedures and advises and makes recommendations to bureau administration on policy issues involving the work of the program or program segment. Participates in the development, negotiation, implementation, and management of the budget for the program; ensures that budget and contract allocations reflect program priorities and takes corrective action as necessary. Directs program administrative functions and internal support services and develops and implements solutions to complex problems within the program or program segment. Interfaces and collaborates with community groups and public and governmental agencies. Participates in the development, monitoring, and compliance of contracts specific to the program or program segment. Directs the review and analysis of existing and proposed Federal, state, and local regulations, legislation, or policies affecting the program. Supervises and leads division-wide strategic planning groups in the development of strategies and priorities for the division. Plans and leads the assessment of programmatic activities affecting the health and well-being of individuals served by the program and coordinates the development and dissemination of findings and recommendations developed from the evaluations conducted. Participates in the preparation and analysis of grant applications. Requirements MINIMUM REQUIREMENTS: Option I: A Bachelor's degree from an accredited college or university* in a discipline related to the core business function of the department** - AND - Three (3) years of experience at the level of the Los Angeles County class of Health Program Manager I***. Option II: A Bachelor's degree from an accredited college or university* in a discipline related to the core business function of the department** - AND - Five (5) years of experience at the level of the Los Angeles County class of Health Program Analyst III****, which must have included supervising analyst staff. A Master's degree* in a discipline related to the core business function of the department will be accepted for one year of the required experience. Physical Class: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. SPECIAL REQUIREMENT INFORMATION: * In order to receive credit for any type of college or university degree you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application or within fifteen (15) calendar days from application submission to hrexams@ph.lacounty.gov . Foreign studies must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE) . (see Employment Information under Accreditation Information). ** The core business functions of Public Health include Assessment, Policy Development, and Assurance, Public Health, Epidemiology, Environmental Health, Health Sciences, Public Administration, Business Administration, Behavioral Science, Social Science, or a closely related field. ***Experience performing work at the level of Los Angeles County classification of Health Program Manager I includes immediate charge of a medium-sized public health program or comparably-sized segment of a large public health program within the Department of Public Health . **** Experience performing work at the level of Los Angeles County classification of Health Program Analyst III includes supervising a team of analysts and other technical and support personnel providing technical and consultative services to the management of a program or oversees a small Countywide health program. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience beyond the Minimum Requirements. Additional Information EXAMINATION CONTENT: Once we have determined that you meet the education and experience requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire information at the time of filing weighted 100%. Applicants must meet the Requirements and achieve a passing score of 70% or higher on each part of the examination in order to be added on the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as-received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application before the 5:00 p.m. (PT) deadline on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Failure to provide complete, accurate information will impact the assessment of your qualifications and the acceptance of your application into the examination process. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org . SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. DO NOT SHARE USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. FAIR CHANCE EMPLOYER: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov Exam Number: PH4542G California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 For detailed information, please click here
Sonoma County, CA
Santa Rosa, California, United States
Position Information Take Your IT Career to the Next Level! The Human Services Department (HSD) seeks a Dynamic Professional to Become Their Next Hybrid Cloud Network Manager! Starting salary up to $ 77.03/ hour* ($ 160,770 /year) plus a competitive total compensation package! The Hybrid Cloud Network Manager (HCNM) focuses on strategic and operational duties related to the HSD on premise computer network and cloud network infrastructure. Typical duties include overseeing staff work assignments, progressing workload migration to MS Azure and other cloud hosted solutions, defining and evolving networking modalities, implementing network systems, enhancing enterprise security posture, monitoring network health and security status, reacting and remediating cyber security threats, ensuring alignment and cohesion with IT Operations, and working with other business units as needed. The HCNM will be responsible for designing and defining the HSD network infrastructure strategy with a focus on enhanced resiliency and security. They will execute the selection and implementation of enhanced network systems and assign work to their staff accordingly. Additionally, HCNM's will consult with other IT Managers and department staff regarding impact analysis, solutions selection, and needs assessment. The HCNM should have at least four years of progressive expert level hands-on and architectural experience with both traditional and hosted/cloud-based computer networking systems. They will also have significant experience with: Microsoft Azure/O365 administration Software Defined Wide Area Networking, SASE, and ZTNA Cisco networking products and Dell/EMC server and storage products VMware hypervisor Palo Alto Networks firewalls Data backup and retention solutions (Rubrik) Enterprise cybersecurity solutions including, XDR, SIEM, and SOC Routing, switching, data center design and administration, and physical plant infrastructure About the Human Servic es Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits directory. The Human Services Department is currently recruiting to fill a full-time Hybrid Cloud Network Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) vacancies as they occur during the active status of the list. Those who wish to be considered for future vacancies should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Education: The equivalent to graduation from a four-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related field; and Experience: Four years of progressively responsible experience planning, developing and administering multiple, complex, information technology systems and applications, including one year of supervisory or lead responsibility for defining, planning and implementing automated information systems License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: IT policy and planning concepts, methods, and practices; customer service protocols; capabilities and limitations of various computer systems, including mainframe and personal computer based systems, LANs and WANs; the principles of information systems analysis and design especially related to multi-platform and networked applications; information system security technologies; general principles of office automation; various operating systems and related software used in operating departments; current and emerging technology principles, principles and techniques of project management. Working knowledge of: principles of computer programming in languages required to support the applications and systems utilized in the operating department; principles of data retrieval and reporting; requirements and methods of procurement, contract negotiation and preparation; cost benefit analysis methods; principles and practices of personnel management, employee supervision, and training. Ability to: develop strategic information technology plans; plan, organize, prioritize and delegate work; respond to changing needs and balance competing priorities; develop cost estimates and manage project costs; apply goals and objectives in responding to user requests related to the support, maintenance, and/or upgrade of computer information systems; train and develop staff; establish staff performance standards and evaluate performance; analyze information, develop alternative solutions, project consequences and implement solutions; establish metrics and associated systems performance measurement tools; formulate and modify policies and procedures; remain knowledgeable on the current technologies available; prepare and present reports, proposals, and other information; establish and maintain effective working relationships with department staff, other information systems staff, other agencies, and vendors or contractors; understand, interpret, and apply rules, regulations, ordinances and legislation related to operations; communicate effectively orally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
May 10, 2024
Full Time
Position Information Take Your IT Career to the Next Level! The Human Services Department (HSD) seeks a Dynamic Professional to Become Their Next Hybrid Cloud Network Manager! Starting salary up to $ 77.03/ hour* ($ 160,770 /year) plus a competitive total compensation package! The Hybrid Cloud Network Manager (HCNM) focuses on strategic and operational duties related to the HSD on premise computer network and cloud network infrastructure. Typical duties include overseeing staff work assignments, progressing workload migration to MS Azure and other cloud hosted solutions, defining and evolving networking modalities, implementing network systems, enhancing enterprise security posture, monitoring network health and security status, reacting and remediating cyber security threats, ensuring alignment and cohesion with IT Operations, and working with other business units as needed. The HCNM will be responsible for designing and defining the HSD network infrastructure strategy with a focus on enhanced resiliency and security. They will execute the selection and implementation of enhanced network systems and assign work to their staff accordingly. Additionally, HCNM's will consult with other IT Managers and department staff regarding impact analysis, solutions selection, and needs assessment. The HCNM should have at least four years of progressive expert level hands-on and architectural experience with both traditional and hosted/cloud-based computer networking systems. They will also have significant experience with: Microsoft Azure/O365 administration Software Defined Wide Area Networking, SASE, and ZTNA Cisco networking products and Dell/EMC server and storage products VMware hypervisor Palo Alto Networks firewalls Data backup and retention solutions (Rubrik) Enterprise cybersecurity solutions including, XDR, SIEM, and SOC Routing, switching, data center design and administration, and physical plant infrastructure About the Human Servic es Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. HSD works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals and 12 paid holidays County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits directory. The Human Services Department is currently recruiting to fill a full-time Hybrid Cloud Network Manager position. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) vacancies as they occur during the active status of the list. Those who wish to be considered for future vacancies should consider applying to this recruitment. The Civil Service title for this position is Department Information Systems Manager. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally this would include: Education: The equivalent to graduation from a four-year college with major coursework in business analysis, project management, management information systems, computer science, statistics, or closely related field; and Experience: Four years of progressively responsible experience planning, developing and administering multiple, complex, information technology systems and applications, including one year of supervisory or lead responsibility for defining, planning and implementing automated information systems License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of: IT policy and planning concepts, methods, and practices; customer service protocols; capabilities and limitations of various computer systems, including mainframe and personal computer based systems, LANs and WANs; the principles of information systems analysis and design especially related to multi-platform and networked applications; information system security technologies; general principles of office automation; various operating systems and related software used in operating departments; current and emerging technology principles, principles and techniques of project management. Working knowledge of: principles of computer programming in languages required to support the applications and systems utilized in the operating department; principles of data retrieval and reporting; requirements and methods of procurement, contract negotiation and preparation; cost benefit analysis methods; principles and practices of personnel management, employee supervision, and training. Ability to: develop strategic information technology plans; plan, organize, prioritize and delegate work; respond to changing needs and balance competing priorities; develop cost estimates and manage project costs; apply goals and objectives in responding to user requests related to the support, maintenance, and/or upgrade of computer information systems; train and develop staff; establish staff performance standards and evaluate performance; analyze information, develop alternative solutions, project consequences and implement solutions; establish metrics and associated systems performance measurement tools; formulate and modify policies and procedures; remain knowledgeable on the current technologies available; prepare and present reports, proposals, and other information; establish and maintain effective working relationships with department staff, other information systems staff, other agencies, and vendors or contractors; understand, interpret, and apply rules, regulations, ordinances and legislation related to operations; communicate effectively orally and in writing. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
*This is a part-time (0.8 FTE) two-year temporary benefited position.* Job Summary The Jay D. Pinson Microfabrication Laboratory Manager will support and enhance capabilities and user experience in the Microscale Process Engineering Laboratory (MPEL) in the Charles W. Davidson College of Engineering at San José State University. The incumbent reports to the Director of General Engineering, and receives work lead direction from a multidisciplinary faculty user group (MPEL Steering Committee) to help ensure that the facility can effectively serve the needs of education and research that depend on hands-on microfabrication capabilities. Key Responsibilities Ensure safe and clean equipment stations and work areas Plan, manage, and/or perform regular preventive maintenance.. Manage utilization and expenditures, including maintenance and consumables. Evaluate new projects and non-standard chemicals and materials. Recruit, train, and supervise lab assistants. Organize, maintain, and disseminate documentation (e.g., standard operating procedures). Interface with Facilities Development & Operations (FD&O) to ensure laboratory project approvals and completion. Train, qualify, and supervise as necessary independent project users (research students, faculty, outside users). Review, organize, and disseminate instructional materials (e.g., microfabrication process tutorials) Propose, coordinate, and/or lead workshops to promote community engagement. Build synergistic partnerships with community and external users. Work with college staff to manage and balance state-side and research budgets. Knowledge, Skills & Abilities Knowledge of microfabrication processes and equipment, especially safe use of chemicals (e.g., acids and solvents) and associated hardware that are typically used in microfabrication. Skill in microfabrication process development and troubleshooting related equipment, especially safe handling of chemicals that are typically used in microfabrication. Ability to achieve consensus and work with diverse users in effective use of a shared facility. Working knowledge of software applications: word processing, spreadsheets, cloud-based documents, database management. Thorough knowledge of methods, procedures, and practices; English grammar, business writing, strong oral communication skills, punctuation, and spelling.. Ability to operate and repair technical and scientific equipment. Strong verbal and communication skills. Ability to perform accurately in a detail-oriented environment. Ability to handle multiple work priorities. Must possess excellent customer service and public relations skills. Supervisor skills and training skills, since lab assistants and project users will report to the position. Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to four years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. A combination of education and experience will be considered. Preferred Qualifications M.S. or higher degree in an engineering field At least 5 years of hands-on experience working with microfabrication processes and/or in a microfabrication facility. Experience in teaching microengineering-related subjects and experience working with multidisciplinary academic user groups are also desirable. Compensation Classification: Instructional Support Technician III Anticipated Hiring Range: $5,968/month - $6,163/month CSU Salary Range: $4,583/month - $7,950/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 24, 2024 through February 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 24 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
*This is a part-time (0.8 FTE) two-year temporary benefited position.* Job Summary The Jay D. Pinson Microfabrication Laboratory Manager will support and enhance capabilities and user experience in the Microscale Process Engineering Laboratory (MPEL) in the Charles W. Davidson College of Engineering at San José State University. The incumbent reports to the Director of General Engineering, and receives work lead direction from a multidisciplinary faculty user group (MPEL Steering Committee) to help ensure that the facility can effectively serve the needs of education and research that depend on hands-on microfabrication capabilities. Key Responsibilities Ensure safe and clean equipment stations and work areas Plan, manage, and/or perform regular preventive maintenance.. Manage utilization and expenditures, including maintenance and consumables. Evaluate new projects and non-standard chemicals and materials. Recruit, train, and supervise lab assistants. Organize, maintain, and disseminate documentation (e.g., standard operating procedures). Interface with Facilities Development & Operations (FD&O) to ensure laboratory project approvals and completion. Train, qualify, and supervise as necessary independent project users (research students, faculty, outside users). Review, organize, and disseminate instructional materials (e.g., microfabrication process tutorials) Propose, coordinate, and/or lead workshops to promote community engagement. Build synergistic partnerships with community and external users. Work with college staff to manage and balance state-side and research budgets. Knowledge, Skills & Abilities Knowledge of microfabrication processes and equipment, especially safe use of chemicals (e.g., acids and solvents) and associated hardware that are typically used in microfabrication. Skill in microfabrication process development and troubleshooting related equipment, especially safe handling of chemicals that are typically used in microfabrication. Ability to achieve consensus and work with diverse users in effective use of a shared facility. Working knowledge of software applications: word processing, spreadsheets, cloud-based documents, database management. Thorough knowledge of methods, procedures, and practices; English grammar, business writing, strong oral communication skills, punctuation, and spelling.. Ability to operate and repair technical and scientific equipment. Strong verbal and communication skills. Ability to perform accurately in a detail-oriented environment. Ability to handle multiple work priorities. Must possess excellent customer service and public relations skills. Supervisor skills and training skills, since lab assistants and project users will report to the position. Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to four years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to the area to which assigned. A combination of education and experience will be considered. Preferred Qualifications M.S. or higher degree in an engineering field At least 5 years of hands-on experience working with microfabrication processes and/or in a microfabrication facility. Experience in teaching microengineering-related subjects and experience working with multidisciplinary academic user groups are also desirable. Compensation Classification: Instructional Support Technician III Anticipated Hiring Range: $5,968/month - $6,163/month CSU Salary Range: $4,583/month - $7,950/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 24, 2024 through February 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 24 2024 Pacific Standard Time Applications close: Closing Date/Time:
King County, WA
Seattle, Washington, United States
Summary This position is open to all qualified applicants. This posting may be used to establish a list of qualified candidates for Career Service positions in the following 6 months. About the Role: WTD is seeking two enthusiastic, agile, and collaborative Capital Project Manager IIIs to deliver relatively complex civil infrastructure projects in our Combined Sewer Overflow Delivery Unit (for examples of our work, see King County is Protecting Our Waters - King County, Washington , and Mouth of Duwamish Wet Weather Facilities - King County, Washington ). These projects are technically challenging because of complex infrastructure, permitting, regulatory, community relations and equity and social justice aspects. In this position you will have proven experience leading water, wastewater or related infrastructure projects through complex, regulatory driven and politically sensitive issues while creating a strong team with people who want to perform at their highest level. You will be expected to apply Project Management Institute standards and practices in the areas of project planning, coordination, scope, budget, schedule management, monitoring and control, and reporting as you lead diverse project teams composed of internal and consultant subject matter experts from various disciplines such as engineering, community relations, property acquisition, permitting, environmental, and operations and maintenance staff through the planning, design and construction of capital projects. To be successful, you must be able to facilitate open dialogue with a wide variety of contributors, sometimes balancing conflicts, interests, or opinions. You must navigate achieving results from people who do not report to you while maintaining consistently good working relationships with colleagues. About the Team: We are dedicated to ensuring clean water for generations to come! With over 700 employees engaged in planning, designing, building, and operating treatment facilities, our agency is at the forefront of environmental stewardship. Success for us means upholding our legacy while promising future generations a pristine environment. We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a King County Employee you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing: Effectively apply Project Management Institute (PMI) standards and practices in managing your assigned projects. Monitor scope, schedule and budget and work diligently to control change and deviations as best as possible throughout project lifecycles. Independently lead and manage project teams in project planning, chartering, alternative evaluation, board approval, procurement, design, implementation, and closeout for assigned projects. Manage the review of technical deliverables (such as word documents, drawings, excel spreadsheets). Have a working knowledge of water, wastewater or related infrastructure and systems. Lead and manage diverse project teams on multiple high-priority, complex capital projects requiring considerable, but often limited, resources while fostering strong, productive team dynamics throughout project lifecycles. Effectively identify and address interpersonal conflicts when they occur. Continually practice effective communication. Successful project management hinges on quality communication of information to numerous stakeholders to include internal and external team members, a variety of outside organizations and agencies, King County management and Operations and Maintenance staff and the communities we serve. Lead effective and efficient meetings, both in on-line and in-person settings, that are respectful of people's time. Be efficient with on-line tools such as Microsoft SharePoint, Teams and other collaborative spaces. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Experience in capital project management of water, wastewater or functionally related such as infrastructure, industry or large scale development. Strong understanding of project management processes and knowledge areas as described by the Project Management Institute (PMI) body of knowledge or similar industry standard and as demonstrated by past project examples. Strong understanding of engineering and construction management techniques and principles, contract administration principles, project scheduling and budget forecasting, demonstrated by past project examples. Experience building and leading high performing project teams that collaboratively work through project decisions. Possess and practice excellent oral and written communication skills and the ability to communicate clearly and work effectively with staff possessing varied communication abilities and styles Experience working effectively with a variety of interested parties, such as senior management and local jurisdictions. Competencies You Bring: Accountability: K eeps track of scope, schedule, budget for progress of the project. Ensures accountability of others on the Project Team. Is effective at building partnerships and working collaboratively with others to meet shared objectives. Communication: Is effective in a variety of communication settings. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions. Customer Focused: Is effective at building strong customer relationships and delivering customer-centric solutions. Understands that the Operations and Maintenance staff are a direct customer, but ultimately we are serving the public at large. Conflict Resolution: Is proficient at managing conflict situations effectively. It Would Be Great if You Also Bring: Six years progressive work experience as a capital project manager responsible for design and construction project delivery through the phases of the project cycle. Experience managing projects containing wastewater utility, public works, infrastructure, buildings, mechanical systems, and asset replacement elements. Project Management Professional (PMP) certification or equivalent project management certification. Experience in collaborative delivery and construction methods such as progressive design/build (PDD) or general contractor/construction manager (GCCM). Ability to remain calm and focused while under periods of stress or conflict. Strong ability to continually assess and prioritize project tasks. Understand the importance of critical path. Experience in contract administration and procurement efforts such as a Request for Proposal in governmental settings. Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically 1 to 2 time per month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department's vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Schedule: This full-time position works a 40-hour work week with flexible schedules. This position is not covered under the provisions of the Fair Labor Standards Act (FLSA) and is not overtime eligible. Union Representation: This position is represented by Technical Employees' Association (TEA). Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Resume (required) Cover Letter - Detailing your experience that makes you a good fit for this position. (required) Note: Additional documents won't be considered during minimum qualification screening. Who to Contact: For more information regarding this recruitment, please contact Helen David at hdavid@kingcounty.gov Discover More About the Wastewater Treatment Division: Visit our website and check us out at Facebook , X (formerly Twitter) , Instagram , YouTube and our WTD Blog . Discover More About DNRP: Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement. Closing Date/Time:
May 10, 2024
Full Time
Summary This position is open to all qualified applicants. This posting may be used to establish a list of qualified candidates for Career Service positions in the following 6 months. About the Role: WTD is seeking two enthusiastic, agile, and collaborative Capital Project Manager IIIs to deliver relatively complex civil infrastructure projects in our Combined Sewer Overflow Delivery Unit (for examples of our work, see King County is Protecting Our Waters - King County, Washington , and Mouth of Duwamish Wet Weather Facilities - King County, Washington ). These projects are technically challenging because of complex infrastructure, permitting, regulatory, community relations and equity and social justice aspects. In this position you will have proven experience leading water, wastewater or related infrastructure projects through complex, regulatory driven and politically sensitive issues while creating a strong team with people who want to perform at their highest level. You will be expected to apply Project Management Institute standards and practices in the areas of project planning, coordination, scope, budget, schedule management, monitoring and control, and reporting as you lead diverse project teams composed of internal and consultant subject matter experts from various disciplines such as engineering, community relations, property acquisition, permitting, environmental, and operations and maintenance staff through the planning, design and construction of capital projects. To be successful, you must be able to facilitate open dialogue with a wide variety of contributors, sometimes balancing conflicts, interests, or opinions. You must navigate achieving results from people who do not report to you while maintaining consistently good working relationships with colleagues. About the Team: We are dedicated to ensuring clean water for generations to come! With over 700 employees engaged in planning, designing, building, and operating treatment facilities, our agency is at the forefront of environmental stewardship. Success for us means upholding our legacy while promising future generations a pristine environment. We enforce regulations to reduce harmful waste discharge and actively educate the public and businesses on water quality protection. We prioritize accountability to our ratepayers and operate a well-managed agency that services over 2.3 million King County residents . Our regional wastewater treatment system not only sustains a healthy environment but also fuels economic development, fostering prosperity in our region. If you're passionate about making a difference and thrive in a collaborative environment, join us in our mission to safeguard our precious water resources. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a King County Employee you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Wastewater Treatment Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing: Effectively apply Project Management Institute (PMI) standards and practices in managing your assigned projects. Monitor scope, schedule and budget and work diligently to control change and deviations as best as possible throughout project lifecycles. Independently lead and manage project teams in project planning, chartering, alternative evaluation, board approval, procurement, design, implementation, and closeout for assigned projects. Manage the review of technical deliverables (such as word documents, drawings, excel spreadsheets). Have a working knowledge of water, wastewater or related infrastructure and systems. Lead and manage diverse project teams on multiple high-priority, complex capital projects requiring considerable, but often limited, resources while fostering strong, productive team dynamics throughout project lifecycles. Effectively identify and address interpersonal conflicts when they occur. Continually practice effective communication. Successful project management hinges on quality communication of information to numerous stakeholders to include internal and external team members, a variety of outside organizations and agencies, King County management and Operations and Maintenance staff and the communities we serve. Lead effective and efficient meetings, both in on-line and in-person settings, that are respectful of people's time. Be efficient with on-line tools such as Microsoft SharePoint, Teams and other collaborative spaces. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Experience in capital project management of water, wastewater or functionally related such as infrastructure, industry or large scale development. Strong understanding of project management processes and knowledge areas as described by the Project Management Institute (PMI) body of knowledge or similar industry standard and as demonstrated by past project examples. Strong understanding of engineering and construction management techniques and principles, contract administration principles, project scheduling and budget forecasting, demonstrated by past project examples. Experience building and leading high performing project teams that collaboratively work through project decisions. Possess and practice excellent oral and written communication skills and the ability to communicate clearly and work effectively with staff possessing varied communication abilities and styles Experience working effectively with a variety of interested parties, such as senior management and local jurisdictions. Competencies You Bring: Accountability: K eeps track of scope, schedule, budget for progress of the project. Ensures accountability of others on the Project Team. Is effective at building partnerships and working collaboratively with others to meet shared objectives. Communication: Is effective in a variety of communication settings. Attentively listens to others. Adjusts to fit the audience and the message. Provides timely and helpful information to others across the organization. Encourages the open expression of diverse ideas and opinions. Customer Focused: Is effective at building strong customer relationships and delivering customer-centric solutions. Understands that the Operations and Maintenance staff are a direct customer, but ultimately we are serving the public at large. Conflict Resolution: Is proficient at managing conflict situations effectively. It Would Be Great if You Also Bring: Six years progressive work experience as a capital project manager responsible for design and construction project delivery through the phases of the project cycle. Experience managing projects containing wastewater utility, public works, infrastructure, buildings, mechanical systems, and asset replacement elements. Project Management Professional (PMP) certification or equivalent project management certification. Experience in collaborative delivery and construction methods such as progressive design/build (PDD) or general contractor/construction manager (GCCM). Ability to remain calm and focused while under periods of stress or conflict. Strong ability to continually assess and prioritize project tasks. Understand the importance of critical path. Experience in contract administration and procurement efforts such as a Request for Proposal in governmental settings. Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically 1 to 2 time per month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department's vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Schedule: This full-time position works a 40-hour work week with flexible schedules. This position is not covered under the provisions of the Fair Labor Standards Act (FLSA) and is not overtime eligible. Union Representation: This position is represented by Technical Employees' Association (TEA). Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Resume (required) Cover Letter - Detailing your experience that makes you a good fit for this position. (required) Note: Additional documents won't be considered during minimum qualification screening. Who to Contact: For more information regarding this recruitment, please contact Helen David at hdavid@kingcounty.gov Discover More About the Wastewater Treatment Division: Visit our website and check us out at Facebook , X (formerly Twitter) , Instagram , YouTube and our WTD Blog . Discover More About DNRP: Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement. Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
Apr 24, 2024
Full Time
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Opportunity EXAM NUMBER Y4626B FIRST DAY OF FILING October 3, 2023 @ 8:00 a.m., PT - Until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. All Department of Health Services workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION : To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Plans, directs, and supervises the work of the Board Relations unit in the Department of Health Services, Administration. Essential Job Functions Plans, directs, supervises and coordinates the work of the Board Relations unit. Serves as the primary departmental Board liaison for the investigation and response to inquiries and complaints of a controversial nature having potential for media coverage and community concern. Refers requests for information and constituent complaints from Board Offices to the appropriate division and ensures a timely, coordinated response. Directs and oversees committees on health program initiatives and Board-related matters by determining, in collaboration with executive level staff, discussion topics and agenda items relating to evaluating the effectiveness of existing programs and implementation of changes to meet needs and priorities. Oversees the department's Board-related assignments and activities, including the preparation of Board memos, and monitors the follow-up activities on all motions by the Board of Supervisors concerning departmental operations. Advises executive level staff and administrators regarding the more sensitive Board-related matters, facilitates communication and follow up on required actions, and provides alerts to any critical issues, potential problems or sensitive matters. Collaborates with the Contracts and Grants division to manage and track the number of departmental contracts requiring the Board of Supervisor's review and approval. Oversees the review and tracking of department-wide prioritized projects and Board assignments through databases, status reports, and projected timelines for submission to executive staff for review. Develops new or modified policies and procedures for completion of and response to Board assignments and inquiries to increase effectiveness and efficiency. Develops and maintains liaisons with representatives from other governmental jurisdictions and agencies to exchange information. Requirements MINIMUM REQUIREMENTS: Graduation from an accredited college or university with a Bachelor's degree* in Business or Public Administration, Health Administration, Social Science, or closely related field -AND- Four (4) years of experience in a highly responsible administrative or staff capacity** analyzing and making recommendations for the solution of organizational programs or operations, of which two (2) years must have been at the level of a Staff Analyst, Health*** or higher. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for the required degree under Minimum Requirements, applicant must attach a valid legible photocopy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email a copy to oramirez@dhs.lacounty.gov within seven (7) calendar days from the date of filing your application online . Please include the exam number and the exam title on your email. **Highly responsible administrative or staff experience in the County of Los Angeles is defined as: work in an advisory capacity to line managers to provide program and administrative support in the development of procedures and participation in policy formulation. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. ***In the County of Los Angeles, Staff Analyst, Health experience is defined as: serving as technical expert and consultant to management by researching, analyzing, and making recommendations for the effective use of resources and personnel, the implementation and improvement of programs and operations, and the refinement of management practices and policies having department-wide impact. OUT-OF-CLASS EXPERIENCE: Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff’s review of applicants' qualifications. DESIRABLE QUALIFICATIONS: Additional points will be awarded to candidates who possess the following desirable qualifications: Highly responsible administrative or staff** experience in Intergovernmental relations involving reviewing and analyzing legislation for the purpose of developing and advocating for policy or legislation. Highly responsible administrative or staff** experience liaising with Federal, State, and Regional agencies for the purpose of educating and advocating on policy changes. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications and supplemental questionnaire, weighted at 100%. Candidates must achieve a passing score of 70% or higher on the examination to be added onto the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services, as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Oramirez@dhs.lacounty.gov , as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. IMPORTANT NOTES : ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Oscar Ramirez, at Oramirez@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for more information: https://lacountylibrary.org/reopening . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 869-7124 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Oscar Ramirez, Exam Analyst Oramirez@dhs.lacounty .gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Opportunity EXAM NUMBER Y4626B FIRST DAY OF FILING October 3, 2023 @ 8:00 a.m., PT - Until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION: Management Appraisal of Performance Plan (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. All Department of Health Services workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION : To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Plans, directs, and supervises the work of the Board Relations unit in the Department of Health Services, Administration. Essential Job Functions Plans, directs, supervises and coordinates the work of the Board Relations unit. Serves as the primary departmental Board liaison for the investigation and response to inquiries and complaints of a controversial nature having potential for media coverage and community concern. Refers requests for information and constituent complaints from Board Offices to the appropriate division and ensures a timely, coordinated response. Directs and oversees committees on health program initiatives and Board-related matters by determining, in collaboration with executive level staff, discussion topics and agenda items relating to evaluating the effectiveness of existing programs and implementation of changes to meet needs and priorities. Oversees the department's Board-related assignments and activities, including the preparation of Board memos, and monitors the follow-up activities on all motions by the Board of Supervisors concerning departmental operations. Advises executive level staff and administrators regarding the more sensitive Board-related matters, facilitates communication and follow up on required actions, and provides alerts to any critical issues, potential problems or sensitive matters. Collaborates with the Contracts and Grants division to manage and track the number of departmental contracts requiring the Board of Supervisor's review and approval. Oversees the review and tracking of department-wide prioritized projects and Board assignments through databases, status reports, and projected timelines for submission to executive staff for review. Develops new or modified policies and procedures for completion of and response to Board assignments and inquiries to increase effectiveness and efficiency. Develops and maintains liaisons with representatives from other governmental jurisdictions and agencies to exchange information. Requirements MINIMUM REQUIREMENTS: Graduation from an accredited college or university with a Bachelor's degree* in Business or Public Administration, Health Administration, Social Science, or closely related field -AND- Four (4) years of experience in a highly responsible administrative or staff capacity** analyzing and making recommendations for the solution of organizational programs or operations, of which two (2) years must have been at the level of a Staff Analyst, Health*** or higher. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: *In order to receive credit for the required degree under Minimum Requirements, applicant must attach a valid legible photocopy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or email a copy to oramirez@dhs.lacounty.gov within seven (7) calendar days from the date of filing your application online . Please include the exam number and the exam title on your email. **Highly responsible administrative or staff experience in the County of Los Angeles is defined as: work in an advisory capacity to line managers to provide program and administrative support in the development of procedures and participation in policy formulation. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. ***In the County of Los Angeles, Staff Analyst, Health experience is defined as: serving as technical expert and consultant to management by researching, analyzing, and making recommendations for the effective use of resources and personnel, the implementation and improvement of programs and operations, and the refinement of management practices and policies having department-wide impact. OUT-OF-CLASS EXPERIENCE: Los Angeles County employees attempting to meet the requirements via experience inconsistent with their official payroll title will be considered for this examination. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. Applicants are also encouraged to submit any supporting documentation such as out of class/additional responsibility bonuses, verification of experience documents, and performance evaluations in order to assist staff’s review of applicants' qualifications. DESIRABLE QUALIFICATIONS: Additional points will be awarded to candidates who possess the following desirable qualifications: Highly responsible administrative or staff** experience in Intergovernmental relations involving reviewing and analyzing legislation for the purpose of developing and advocating for policy or legislation. Highly responsible administrative or staff** experience liaising with Federal, State, and Regional agencies for the purpose of educating and advocating on policy changes. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information, desirable qualifications and supplemental questionnaire, weighted at 100%. Candidates must achieve a passing score of 70% or higher on the examination to be added onto the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services, as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift including evenings, nights, weekends and holidays. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add Oramirez@dhs.lacounty.gov , as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. IMPORTANT NOTES : ALL information in the application materials is subject to VERIFICATION. We may reject your application at any point during the examination hiring process, including after the appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE form the Class Specifications and Selection Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Oscar Ramirez, at Oramirez@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number and the exam title. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for more information: https://lacountylibrary.org/reopening . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order to not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 869-7124 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Oscar Ramirez, Exam Analyst Oramirez@dhs.lacounty .gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y52865 FILING START DATE: 02/04/16 AT 8:00 A.M.- UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO REOPEN THE FILING DATES, UPDATE THE SPECIAL REQUIREMENT INFORMATION, ADD A SUPPLEMENTAL QUESTIONNAIRE, AND UPDATE THE EXAMINATION CONTENT INFORMATION REGARDING NOTIFICATION OF EXAM RESULTS. PERSONS WHO HAVE ALREADY APPLIED NEED NOT REAPPLY, BUT MAY CONTACT THE EXAM ANALYST IF THEY WOULD LIKE TO SUBMIT ADDITIONAL INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four (4) hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov THE MISSION: “To advance the health of our patients and our communities by providing extraordinary care.” DEFINITION : Under general direction, administers an assigned nursing program or organizational unit with responsibility for planning, selecting, and/or devising the methods and procedures to be used and for directing nursing supervisors and/or other personnel in the accomplishment of designated goals. CLASSIFICATION STANDARDS: Positions allocable to this class have responsibility for performing the full range of technical and administrative supervisory functions for subordinate nursing supervisors and personnel. Nurse Managers are responsible for assisting in the planning, development and implementation of operational policies and procedures for nursing services. Such positions give direction through first line supervisory personnel and usually receive direction from clinical nursing directors. Nurse Managers collaborate in intra- and inter-departmental planning, problem solving, and decision making within the scope of their responsibility. Such positions require the application of advanced, broad-based knowledge of nursing practice and theory as well as advanced knowledge of techniques of supervision, management, and leadership as applied to specific nursing responsibilities. Essential Job Functions Develops, interprets and directs the implementation of nursing philosophy and objectives, departmental policies and procedures, and applies recognized standards of nursing care and practice. Plans, selects, and devises nursing operations, work methods, procedures, work flow and standards for quality and quantity of work, including staffing standards. Assigns, directs and reviews the work of subordinate supervisors and/or other nursing personnel. Prepares formal answers to, and recommends the adjustment of, grievances and disciplinary matters. Determines personnel, material, equipment, and facilities needed to accomplish program goals. Prepares budget for assigned area or program and is responsible for adherence to approved budget. Monitors and evaluates operations for compliance with licensure, accreditation and regulatory standards. Establishes, implements, and evaluates quality of care for assigned area or program. Performs other duties as assigned. Requirements SELECTION REQUIREMENTS: TRAINING AND EXPERIENCE To qualify, candidates must meet all of the following requirements: 1. A current active license to practice as a Registered Nurse issued by the California Board of Registered Nursing.* -AND- 2. A Bachelor's degree** in nursing or closely related health field from an accredited program. -AND- 3. Two years of experience as a registered nurse providing technical and administrative supervision*** to registered nurses and other nursing staff in the provision of nursing care or services. Experience must have been gained within that last five years. A Master's degree** in nursing administration from an accredited program may be substituted for one year of experience. -AND- 4. Current certification in accordance with the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program.**** (Please See Special Requirement Information) LICENSE(S) AND CERTIFICATE(S) REQUIRED : A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing and BLS certification must be presented during the selection process and/or prior to appointment. *Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . PHYSICAL CLASS II: Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: **In order to receive credit for a college degree on this examination, you must include a legible photocopy of your "official" diploma(s), "official" transcripts, or "official" letter(s) from an accredited institution which shows the area of specialization, at the time of filing or within fifteen (15) calendar days of filing your application online ***For this examination, technical and administrative supervision includes planning, assigning and reviewing the work of staff, and evaluating employee performance. ****Applicants must attach a legible photocopy of their BLS certification to their application at the time of filing or within fifteen (15) calendar days from the application filing date. Applications submitted without the required evidence of BLS certification will be rejected. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days from the application filing date. Applications submitted without the required evidence will be rejected. Additional Information EXAMINATION CONTENT: This exam will consist of an evaluation of education and experience based upon information on the application and supplemental form weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add gmargosian@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of the candidates receiving a passing grade on the examination will be placed on the eligible register in the order of their score group. Successful candidates will remain on the eligible register for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. AVAILABLE SHIFT: Any VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST on the last day of filing will not be accepted. Apply online by clicking the "APPLY" tab for this posting. You can also track the status of your application using this website. Falsification of any information may result in disqualification or recession of appointment. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. NOTE : If you are unable to attach documents to your application, you must email the Exam Analyst, Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online . Please include exam number and exam title. SOCIAL SECURITY NUMBER LANGUAGE: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information OPEN COMPETITIVE JOB OPPORTUNITY EXAM NUMBER: Y52865 FILING START DATE: 02/04/16 AT 8:00 A.M.- UNTIL THE NEEDS OF THE SERVICE ARE MET AND IS SUBJECT TO CLOSE WITHOUT PRIOR NOTICE. REBULLETIN INFORMATION: THIS ANNOUNCEMENT IS A REBULLETIN TO REOPEN THE FILING DATES, UPDATE THE SPECIAL REQUIREMENT INFORMATION, ADD A SUPPLEMENTAL QUESTIONNAIRE, AND UPDATE THE EXAMINATION CONTENT INFORMATION REGARDING NOTIFICATION OF EXAM RESULTS. PERSONS WHO HAVE ALREADY APPLIED NEED NOT REAPPLY, BUT MAY CONTACT THE EXAM ANALYST IF THEY WOULD LIKE TO SUBMIT ADDITIONAL INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four (4) hospitals and expanded network of community partner clinics - DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For additional information regarding DHS please visit www.dhs.lacounty.gov THE MISSION: “To advance the health of our patients and our communities by providing extraordinary care.” DEFINITION : Under general direction, administers an assigned nursing program or organizational unit with responsibility for planning, selecting, and/or devising the methods and procedures to be used and for directing nursing supervisors and/or other personnel in the accomplishment of designated goals. CLASSIFICATION STANDARDS: Positions allocable to this class have responsibility for performing the full range of technical and administrative supervisory functions for subordinate nursing supervisors and personnel. Nurse Managers are responsible for assisting in the planning, development and implementation of operational policies and procedures for nursing services. Such positions give direction through first line supervisory personnel and usually receive direction from clinical nursing directors. Nurse Managers collaborate in intra- and inter-departmental planning, problem solving, and decision making within the scope of their responsibility. Such positions require the application of advanced, broad-based knowledge of nursing practice and theory as well as advanced knowledge of techniques of supervision, management, and leadership as applied to specific nursing responsibilities. Essential Job Functions Develops, interprets and directs the implementation of nursing philosophy and objectives, departmental policies and procedures, and applies recognized standards of nursing care and practice. Plans, selects, and devises nursing operations, work methods, procedures, work flow and standards for quality and quantity of work, including staffing standards. Assigns, directs and reviews the work of subordinate supervisors and/or other nursing personnel. Prepares formal answers to, and recommends the adjustment of, grievances and disciplinary matters. Determines personnel, material, equipment, and facilities needed to accomplish program goals. Prepares budget for assigned area or program and is responsible for adherence to approved budget. Monitors and evaluates operations for compliance with licensure, accreditation and regulatory standards. Establishes, implements, and evaluates quality of care for assigned area or program. Performs other duties as assigned. Requirements SELECTION REQUIREMENTS: TRAINING AND EXPERIENCE To qualify, candidates must meet all of the following requirements: 1. A current active license to practice as a Registered Nurse issued by the California Board of Registered Nursing.* -AND- 2. A Bachelor's degree** in nursing or closely related health field from an accredited program. -AND- 3. Two years of experience as a registered nurse providing technical and administrative supervision*** to registered nurses and other nursing staff in the provision of nursing care or services. Experience must have been gained within that last five years. A Master's degree** in nursing administration from an accredited program may be substituted for one year of experience. -AND- 4. Current certification in accordance with the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program.**** (Please See Special Requirement Information) LICENSE(S) AND CERTIFICATE(S) REQUIRED : A valid California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Please ensure the License and Certification Section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for the required license as specified in the Selection Requirements. The original license to practice as a Registered Nurse issued by the California Board of Registered Nursing and BLS certification must be presented during the selection process and/or prior to appointment. *Required license(s) and/or certification(s) must be active and unrestricted, or your application will not be accepted. Additionally, in order to receive credit for license(s) and/or certification(s) in relation to any desirable qualifications, the license(s) and/or certification(s) must be active and unrestricted . PHYSICAL CLASS II: Light : Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: **In order to receive credit for a college degree on this examination, you must include a legible photocopy of your "official" diploma(s), "official" transcripts, or "official" letter(s) from an accredited institution which shows the area of specialization, at the time of filing or within fifteen (15) calendar days of filing your application online ***For this examination, technical and administrative supervision includes planning, assigning and reviewing the work of staff, and evaluating employee performance. ****Applicants must attach a legible photocopy of their BLS certification to their application at the time of filing or within fifteen (15) calendar days from the application filing date. Applications submitted without the required evidence of BLS certification will be rejected. Applicants claiming experience in a state other than California must attach a copy of their registered nurse license from that state to the application at the time of filing or within 15 calendar days from the application filing date. Applications submitted without the required evidence will be rejected. Additional Information EXAMINATION CONTENT: This exam will consist of an evaluation of education and experience based upon information on the application and supplemental form weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be placed on the eligible register. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add gmargosian@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of the candidates receiving a passing grade on the examination will be placed on the eligible register in the order of their score group. Successful candidates will remain on the eligible register for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. AVAILABLE SHIFT: Any VACANCY INFORMATION: The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Applications electronically received after 5:00 p.m., PST on the last day of filing will not be accepted. Apply online by clicking the "APPLY" tab for this posting. You can also track the status of your application using this website. Falsification of any information may result in disqualification or recession of appointment. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, description of work performed, and salary earned. If your application is incomplete, it will be rejected. NOTE : If you are unable to attach documents to your application, you must email the Exam Analyst, Germine Margosian at gmargosian@dhs.lacounty.gov within fifteen (15) calendar days of filing online . Please include exam number and exam title. SOCIAL SECURITY NUMBER LANGUAGE: All applicants must enter a valid social security number at the time of filing. Entering anything other than a valid social security (i.e. 000-00-0000, 111-11-1111, etc.) will result in an automatic rejection of your application. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING USER ID AND PASSWORD: All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR: (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Germine Margosian, Exam Analyst (213) 288-7000 Gmargosian@dhs.lacounty.gov For detailed information, please click here