Quality Assurance Technician II - HVP*

  • San Bernardino, California
  • Jan 02, 2023
Full Time Public Health
  • Salary: $19.59 Hourly USD

Job Description

The Job


The Preschool Services Department (PSD) is recruiting for Home Visiting Program (HVP) Quality Assurance Technicians II - Contract who evaluate program operations and ensure that necessary steps are taken to meet mandated federal and state regulations, program goals and objectives and ensure that appropriate corrective actions are taken in a timely manner. Duties include gathering, analyzing and interpreting federal, state, and licensing regulations in order to assess program compliance and effectiveness; conducting on-site monitoring, staff interviews, child and staff file monitoring, and child health and safety observations; and evaluating multiple levels of performance, including program strengths, concerns, areas of non-compliance and deficiencies.

The eligible list established from this recruitment will be used to fill current and future vacancies as they occur throughout San Bernardino County.

*Official Title: HVP Quality Assurance Technician II - Contract


Preschool Services Department (PSD) and the Transitional Assistance Department (TAD) are partnering together to provide a new home visiting program to eligible San Bernardino County residents. The program is funded by the California Work Opportunity and Responsibility to Kids (CalWORKs) Home Visiting Program (HVP) grant. The purpose of HVP is to support positive health, development, and well-being outcomes for parenting and pregnant women, families and infants born into poverty, expanding their future educational, economic, and financial capability opportunities, and improving the likelihood that they will exit poverty.


1) Possess an official photo identification card.
2) Pass a pre-employment physical including a tuberculosis test and required immunizations (SB792).
3) Must complete the AB 1207 - Child Care Providers: Mandated Reporter Training prior to placement at a school site.
4) Travel throughout the County is required. A valid California class C driver license and proof of automobile liability insurance is required at the time of hire for the person providing the transportation.
5) This is a contract position and continued employment is based on funding availability.
*(Remote/telework not available for this position.)

Job offers are contingent upon passing a background investigation which includes a fingerprint check and search of the Child Abuse Index before appointment. If an individual has been convicted of a crime other than a minor traffic violation, the individual cannot work or be present in any community care facility unless they request and subsequently obtain a criminal record exemption from the Community Care Licensing Division, Care Provider Management Bureau (CPMB). With the exception of minor traffic violations, all convictions, including misdemeanors, felonies, and convictions occurring a long time ago, require an exemption. CPMB also examines arrest records to determine if there is a possible danger to clients. Crimes against children and convictions of a violent nature, such as sex offenses, murder, manslaughter, arson, and robbery are crimes for which an exemption cannot be issued. (Health & Safety Code section 1596.871)

Minimum Requirements


EXPERIENCE Must possess three (3) years of experience (within the last (7) seven years) performing quality assurance duties in at least two or more of the following areas: determining eligibility for services:
  • Auditing files, charts, or contracts for compliance
  • Interpreting and analyzing federal, state, and local regulations
  • Database management related to compliance and trend analysis
  • Compliance and Quality Improvement consultation and/or training
  • Preparing trend reports which include compliance and quality improvement recommendations

EDUCATION Must possess sixty (60) semester (90 quarter) units of completed college coursework in behavioral science, business/public administration, early childhood education, child development, or closely related field.

REQUIRED DOCUMENTATION (Must be attached): A copy of legible transcripts (unofficial are acceptable). Required documentation MUST be attached to your application or submitted via fax to (909) 387-5819 Attn: Quality Assurance Technician II-HVP or email to employment@hr.sbcounty.gov Subject: Quality Assurance Technician II-HVP. Failure to provide the requested documents at the time of application submittal may result in disqualification of the application.

IMPORTANT NOTES: All work experience and education information must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date.

EDUCATION Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.)

Desired Qualifications

The ideal candidate will possess the following:
  • Exceptional attention to detail
  • Excellent interpersonal and time management skills
  • Proficient with computer software, including Microsoft Word and Excel programs
  • Experience in an Early Childhood Education program determining eligibility for State/Federal programs and providing family casework services
  • Experience with contract monitoring
  • Bachelor's degree in a qualifying field

Selection Process

Examination Procedure :
There will be a determination of minimum qualifications based upon a review of the Application and the Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible, as resumes will not be reviewed in lieu of the application materials.
Application Procedure :
Complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you require technical assistance, please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans' Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans' Preference points. Click here for information and instructions to request Veteran's Preference points.

NOTE: There is a six (6) month waiting period to re-apply for the same job classification (title and level).

For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application
Applicant Information and the County Employment Process
Closing Date/Time: Continuous

Job Address

San Bernardino, California United States View Map