San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The Social Media Strategist will improve the university's brand awareness and build online communities through its centralized social media platforms. The Social Media Strategist serves as the primary manager of central social media efforts and a guide to all SDSU locations and across campus while ensuring that the university's social presence is aligned with the university’s strategic priorities and public positioning. Duties include but are not limited to: Lead and execute a social media strategy aligned with the university’s strategic goals and values . Plan, create and implement brand-aligned content for SDSU flagship and presidential social media channels. Content includes written, photographic, graphic design and video for channels such as, but not limited to, TikTok, Facebook, Instagram, LinkedIn, YouTube and X. Optimize content for SEO and accessibility. Provide strategic direction and recommendations for handling sensitive situations on social media while ensuring the responses align with the university’s core values and mission. Engage with the social media community, acting as an advocate for SDSU through dialogue, listening, and responding to questions and comments. Proactively identify and assess any emerging or potential issues that could evolve into media relations, issues management or crisis communications concerns. Provide regular reporting of social media performance and issues. Closely collaborate with other SDSU locations and departments to provide consultation and social direction with communicators. Coordinate campus-wide usage and onboarding of social media tools, platforms, and resources, including Sprout Social and Canva Pro. Maintain university-wide social media guidelines and best practices; update and develop new resources when needed. Offer training on social media best practices to campus partners. Liaise with students, faculty, and staff to uncover stories and create visuals that highlight research, the student learning experience, and community engagement. Lead digital community-building and content sharing within SDSU. Monitor analytics; review and prepare regular reports on social media performance. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Strategic Communications and Public Affairs (StratComm) serves as the official voice of San Diego State University and shares the President’s vision, values and priorities while articulating a unified message about the university’s unique story. Core service areas include crisis and issues management, marketing, news and media relations, social media, web and interactive communications, executive communications and visual communications, and government and community relations. We work together with our partners across the institution and auxiliaries to promote the transformational diversity and impact of SDSU programs and achievements. Diversity, equity and inclusion are fundamental values that shape both the work of SDSU and StratComm. We believe in and practice efforts that help cultivate a diverse and inclusive environment, understanding that diverse teams help to foster creativity, innovation, and authentic connections. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. Also, by promoting equity and authentic representation, we empower our community to contribute their talents and ideas in ways that allow each of us to be successful and thrive. For more information regarding Strategic Communications, click here . Education and Experience Knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Key Qualifications Bachelor's degree in journalism, communications, marketing, public relations, or a related field. Demonstrated success managing TikTok, Facebook, Instagram, X, LinkedIn, and other social media platforms. Broad interest in and/or understanding of the public higher education sector. Business level proficiency in Spanish language is preferred. Strong copywriting abilities with a detail-oriented approach. Proven experience managing a fluid content calendar. Ability to work across departments and build strong relationships with co-workers. Experience with navigating crisis communications. Strong understanding of current and emerging social media, SEO, and digital trends. Proficient in social media analytics and reporting tools. Knowledge of graphic design and photography/video editing. Experience with relevant software, including social media management tools, Adobe Creative Suite, Canva, and others. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,611 - $8,342 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 20, 2024
Position Summary The Social Media Strategist will improve the university's brand awareness and build online communities through its centralized social media platforms. The Social Media Strategist serves as the primary manager of central social media efforts and a guide to all SDSU locations and across campus while ensuring that the university's social presence is aligned with the university’s strategic priorities and public positioning. Duties include but are not limited to: Lead and execute a social media strategy aligned with the university’s strategic goals and values . Plan, create and implement brand-aligned content for SDSU flagship and presidential social media channels. Content includes written, photographic, graphic design and video for channels such as, but not limited to, TikTok, Facebook, Instagram, LinkedIn, YouTube and X. Optimize content for SEO and accessibility. Provide strategic direction and recommendations for handling sensitive situations on social media while ensuring the responses align with the university’s core values and mission. Engage with the social media community, acting as an advocate for SDSU through dialogue, listening, and responding to questions and comments. Proactively identify and assess any emerging or potential issues that could evolve into media relations, issues management or crisis communications concerns. Provide regular reporting of social media performance and issues. Closely collaborate with other SDSU locations and departments to provide consultation and social direction with communicators. Coordinate campus-wide usage and onboarding of social media tools, platforms, and resources, including Sprout Social and Canva Pro. Maintain university-wide social media guidelines and best practices; update and develop new resources when needed. Offer training on social media best practices to campus partners. Liaise with students, faculty, and staff to uncover stories and create visuals that highlight research, the student learning experience, and community engagement. Lead digital community-building and content sharing within SDSU. Monitor analytics; review and prepare regular reports on social media performance. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Strategic Communications and Public Affairs (StratComm) serves as the official voice of San Diego State University and shares the President’s vision, values and priorities while articulating a unified message about the university’s unique story. Core service areas include crisis and issues management, marketing, news and media relations, social media, web and interactive communications, executive communications and visual communications, and government and community relations. We work together with our partners across the institution and auxiliaries to promote the transformational diversity and impact of SDSU programs and achievements. Diversity, equity and inclusion are fundamental values that shape both the work of SDSU and StratComm. We believe in and practice efforts that help cultivate a diverse and inclusive environment, understanding that diverse teams help to foster creativity, innovation, and authentic connections. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. Also, by promoting equity and authentic representation, we empower our community to contribute their talents and ideas in ways that allow each of us to be successful and thrive. For more information regarding Strategic Communications, click here . Education and Experience Knowledge of the fundamentals of public affairs and/or media relations, and/or some exposure to marketing and marketing research. This background normally is obtained through a college degree, which includes relevant coursework in the field, and up to two years of related professional or technical experience. In addition, strong written and verbal communication skills with a solid foundation in grammar, spelling, and the composition of various communication vehicles are essential to initial entry to this classification. Key Qualifications Bachelor's degree in journalism, communications, marketing, public relations, or a related field. Demonstrated success managing TikTok, Facebook, Instagram, X, LinkedIn, and other social media platforms. Broad interest in and/or understanding of the public higher education sector. Business level proficiency in Spanish language is preferred. Strong copywriting abilities with a detail-oriented approach. Proven experience managing a fluid content calendar. Ability to work across departments and build strong relationships with co-workers. Experience with navigating crisis communications. Strong understanding of current and emerging social media, SEO, and digital trends. Proficient in social media analytics and reporting tools. Knowledge of graphic design and photography/video editing. Experience with relevant software, including social media management tools, Adobe Creative Suite, Canva, and others. Compensation and Benefits Starting salary upon appointment is not expected to exceed $6,500 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $4,611 - $8,342 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on May 6, 2024. To receive full consideration, apply by May 5, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Casie Martinez at cmartinez12@sdsu.edu. Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: City Manager's Office Employee Type: Probationary Time Type: Full time Salary Range: $30.0128 - $38.2663 Hourly / $62,426.62 - $79,593.90 Annually Job Posting Period: May 01, 2024 - May 16, 2024 12:00 A.M. Job Description: Overview Assists the Senior Communications Manager acting as media liaison assisting to produce newsletters and generating content for social media platforms (including photos, videos and infographics), and disseminating information to the community. Essential Functions Assists Senior Communications Manager with meeting the City's communications, public information, community outreach and marketing objectives. Assists in the development of communications plans to support both short and long range organizational objectives. Gathers information, writes news releases and disseminates news releases to media outlets and residents; posts news releases to website and social media. Responds to requests for information from the media via a variety of methods including email, phone calls, text messages, and social media. Proactively pitches news stories to media outlets. Cultivates strong working relationships with local media representatives. Reviews news stories for content accuracy. Assists with media relations efforts in emergency situations. On call to respond to media inquiries and unexpected situations that require community outreach. Prepares staff members for media interviews and provides interviews. Coordinates news conferences including recording and posting to social media channels. Assists with the production of a weekly multi-media newsletter. Develops, or assists in the development of, communication materials across multiple departments. Develops content (including photos, videos, infographics) and administers social media platforms to engage residents and disseminate information about City activities and programs. Generates digital and print graphics for public information, social media and marketing efforts. Generates still photos and coordinates archives. The intent of this class description is to provide a representative summary of the types of duties and responsibilities that will be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in communications, public relations, journalism or other related field; and Two (2) years’ experience working in journalism and/or government or law enforcement communications with interaction with media outlets and social media platforms OR Associates degree from an accredited college or university with major course work in communications, public relations, journalism or other related field; and Four (4) years’ experience working in journalism and/or government or law enforcement communications with interaction with media outlets and social media platforms OR High School diploma or GED and Six (6) years’ experience working in journalism and/or government or law enforcement communications with interaction with media outlets and social media platforms Job Based Competencies Knowledge of current principles, practices and procedures of communication, news gathering and social media. Strong, accurate writer. Knowledge of the Associated Press Stylebook. Ability to effectively communicate, both orally and in writing. Knowledge of the principles of local government. Ability to distill complex information under strict deadlines and write in a clear, concise manner. Ability to produce and edit high quality video content from conception to posting on social media platforms. Ability to multitask. Ability to keep records and prepare reports. Ability to determine appropriate opportunities to reach target audiences. Ability to develop and maintain effective and positive interpersonal communication with all. Computer experience including Microsoft applications, video editing, photo editing, and graphics design software is necessary. Ability to work a flexible schedule, to be on call, and to work weekends/holidays on a rotational basis using a team approach for coverage. Responsibility Under the direction and responsible to the Senior Communications Manager or designated representative. No supervision exercised. Physical Requirements This is light work usually performed in an office environment and requires no unusual physical demands. Visual acuity is required for reviewing and maintaining computer and written files, and for observing civic meetings and activities. Incumbent is required to have sufficient hearing ability to perceive information at normal spoken word levels. Manual dexterity to operate standard office computer, still camera, and other equipment is required. Public Contact Contacts are an essential component of this position. The incumbent interacts frequently with officials and employees of other City Departments and other City, County, State and Federal agencies. Contacts are for the purpose of obtaining and furnishing information, providing interpretations and explanations, facilitating resident participation, responding to questions, conveying the City's message and similar purposes. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
May 02, 2024
Full Time
All current City of Sarasota employees must apply to job postings on the internal career site. Come work at a place where employees of the City serve with Excellence and Pride! Department: City Manager's Office Employee Type: Probationary Time Type: Full time Salary Range: $30.0128 - $38.2663 Hourly / $62,426.62 - $79,593.90 Annually Job Posting Period: May 01, 2024 - May 16, 2024 12:00 A.M. Job Description: Overview Assists the Senior Communications Manager acting as media liaison assisting to produce newsletters and generating content for social media platforms (including photos, videos and infographics), and disseminating information to the community. Essential Functions Assists Senior Communications Manager with meeting the City's communications, public information, community outreach and marketing objectives. Assists in the development of communications plans to support both short and long range organizational objectives. Gathers information, writes news releases and disseminates news releases to media outlets and residents; posts news releases to website and social media. Responds to requests for information from the media via a variety of methods including email, phone calls, text messages, and social media. Proactively pitches news stories to media outlets. Cultivates strong working relationships with local media representatives. Reviews news stories for content accuracy. Assists with media relations efforts in emergency situations. On call to respond to media inquiries and unexpected situations that require community outreach. Prepares staff members for media interviews and provides interviews. Coordinates news conferences including recording and posting to social media channels. Assists with the production of a weekly multi-media newsletter. Develops, or assists in the development of, communication materials across multiple departments. Develops content (including photos, videos, infographics) and administers social media platforms to engage residents and disseminate information about City activities and programs. Generates digital and print graphics for public information, social media and marketing efforts. Generates still photos and coordinates archives. The intent of this class description is to provide a representative summary of the types of duties and responsibilities that will be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description. Minimum Qualifications Bachelor's degree from an accredited college or university with major course work in communications, public relations, journalism or other related field; and Two (2) years’ experience working in journalism and/or government or law enforcement communications with interaction with media outlets and social media platforms OR Associates degree from an accredited college or university with major course work in communications, public relations, journalism or other related field; and Four (4) years’ experience working in journalism and/or government or law enforcement communications with interaction with media outlets and social media platforms OR High School diploma or GED and Six (6) years’ experience working in journalism and/or government or law enforcement communications with interaction with media outlets and social media platforms Job Based Competencies Knowledge of current principles, practices and procedures of communication, news gathering and social media. Strong, accurate writer. Knowledge of the Associated Press Stylebook. Ability to effectively communicate, both orally and in writing. Knowledge of the principles of local government. Ability to distill complex information under strict deadlines and write in a clear, concise manner. Ability to produce and edit high quality video content from conception to posting on social media platforms. Ability to multitask. Ability to keep records and prepare reports. Ability to determine appropriate opportunities to reach target audiences. Ability to develop and maintain effective and positive interpersonal communication with all. Computer experience including Microsoft applications, video editing, photo editing, and graphics design software is necessary. Ability to work a flexible schedule, to be on call, and to work weekends/holidays on a rotational basis using a team approach for coverage. Responsibility Under the direction and responsible to the Senior Communications Manager or designated representative. No supervision exercised. Physical Requirements This is light work usually performed in an office environment and requires no unusual physical demands. Visual acuity is required for reviewing and maintaining computer and written files, and for observing civic meetings and activities. Incumbent is required to have sufficient hearing ability to perceive information at normal spoken word levels. Manual dexterity to operate standard office computer, still camera, and other equipment is required. Public Contact Contacts are an essential component of this position. The incumbent interacts frequently with officials and employees of other City Departments and other City, County, State and Federal agencies. Contacts are for the purpose of obtaining and furnishing information, providing interpretations and explanations, facilitating resident participation, responding to questions, conveying the City's message and similar purposes. Retirement Benefit The City of Sarasota made the transition to become a Florida Retirement System (FRS) employer effective December 1, 2021. To learn more about what this benefit may mean for you, please visit MyFrs.com. Please note that if you are hired to work for the City of Sarasota as an FRS employer, you will be asked to complete a form to certify your FRS status, as there may be an impact to any FRS benefit you are already receiving. NOTE: The City of Sarasota is an Equal Employment Opportunity , Veteran, E-Verify and Drug Free Workplace employer. Click to view a copy of the City's Veterans Recruitment Plan . I f you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jake Brown our ADA Coordinator. Jake can be reached via email at Jake.Brown@sarasotafl.gov or via phone at 941-263-6299. F or questions pertaining to general employment or job application status, please call 941-263-6476, or email HR@sarasotafl.gov
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
Mar 08, 2024
Full Time
General Description The Atlanta Police Department (APD) is seeking an engaged and detail-oriented Digital Content Manager - APD Digital Content and Social Media to oversee the social and media communities for APD managed media/ditigal and social media platforms from an engagement and conflict resolution standpoint. The candidate should have good verbal and written skills with an in-depth knowledge of the functions of various social media and online content management, customer service experience, and experience managing an online community. This position reports directly to the Public Affairs Unit (PAU) Director. As the supervisor of the Digital and Social Media team within the Police Department, essential duties include: Essential Duties & Responsibilities Coordination with the PAU Director and PAU Senior Communications Managers to develop content related to the day-to-day operations and updates. Serve as the producer of APD public service announcements, projects, videos (internal and external), and other digital/media content. This position will work with the executive command staff and media outlets as determined by the PAU Director/Supervising Seargeant. Utilizing APD’s Digital and social platforms, provides quality customer service that is clear, concise, and consistent. Working cross-functionally with internal departments to resolve issues using critical thinking, effective communication, and social customer service best practices efficiently and in a timely, productive manner. Supervising activities of the customer engagement team to ensure their interaction with customers are accurate, clear, and provide solutions that reflect positively on the organizations Recognizing and escalating high-priority customer issues Leverage social monitoring and listening skills to identify opportunities and gaps, recommending proactive responses, shortcuts, and other social content needs Produce and analyze reports to better understand the social/digital conversation Stay up-to-date with the latest social media trends, best practices, and technologies Vendor relationships and contract management for social and digital tools and technologies Make strategic decisions on new technologies to increase quality and efficiency such as CRM and AI chatbot technologies. Minimum Qualifications - Education and Experience BS/BA in Marketing, Media/Mass Communications or related field. 5+ years experience in social media, marketing, promotions, project management or related field. A minimum of 8 years direct/related work experience may be considered, in lieu of a degree at the discretion of the hiring manager. Knowledge, Skills & Abilities • Strong written, verbal and interpersonal relationship and communication skills • Keen attention to detail • Strong project management and problem-solving skills • Ability to multitask and deliver results in a fast-paced changing environment • Solutions-oriented approach to communication • Proficient in copy editing and grammar • Experience using CRM tools such as Salesforce, HubSpot, Microsoft Dynamics 365, etc. • Customer relationship development • Contract management • Clerical and administrative skills Preferred Education and Experience Marketing, Digital, Social Media and/or Consumer products in marketing, advertising, promotions or related field
City of San Rafael, CA
San Rafael, CA, United States
City of San Rafael Civic Engagement Manager The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors! This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today! THE CITY The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. TOGETHER SAN RAFAEL San Rafael's organizational culture framework is an initiative called "Together San Rafael." City employees are the organization's greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about: Bringing staff and management together to collaborate cross-departmentally. Empowering all employees to share and implement their innovative ideas. Celebrating the innovation happening every day in our departments. Employees across the organization developed these guiding principles and staff integrate them throughout their work. THE DEPARTMENT - Digital Services and Open Government Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City's response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. To meet these challenges, the Digital Service and Open Government is guided by core values including: Government should be designed with and for people. Empathy for all users leads to equitable outcomes. Data and information should be used to create trust, transparency, and better government. Building capacity across City teams empowers positive change. Technology should be secure, accessible, and make life easier. The Department's work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents. THE JOB This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager's Office and other departments. The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City's social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City's online presence is the key responsibility of this role - seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information! UPCOMING PROJECTS & OPPORTUNITIES Communications Strategy: Establish an advanced strategy for communicating the City's mission, vision, and values. Citywide Language Access Plan: Increase the accessibility of City services by establishing consistent guidelines and practices for multilingual engagement. Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience. Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community. The City of San Rafael is an Equal Opportunity Employer Job Announcement URL: https://indd.adobe.com/view/29dcf60b-e937-4eca-897f-0d393466418a Ideal Candidate THE IDEAL CANDIDATE The Civic Engagement Manager will be enthusiastic about communications, design, and the user experience - championing the Department's mission to make services easy to use, and work for everyone! The ideal candidate will have a background in marketing, communications, and/or digital engagement strategies. They will also have experience in project management and leading a team in the effective completion of large-scale communications campaigns. They will have foundational technical abilities and proven ability to improve processes, combined with exceptional interpersonal skills. They will be a strong collaborator who seeks out opportunities to utilize the strengths and knowledge of their team. The ideal candidate will be passionate about accessibility, and the many ways in which they can use modern technology to increase access to core services, exciting programs, and fun engaging events for the community. They will be excited to explore language access in their digital marketing efforts, and further the culture of inclusivity and acceptance that is key to the success of San Rafael. CORE COMPETENCIES FOR THIS ROLE INCLUDE: Digital Proficiency: Understands digital tools and platforms, including social media, website management, and digital engagement strategies. Strategic Thinking: Develops and executes strategic plans for communication and engagement initiatives, aligning them with organizational objectives and priorities. Team Collaboration: Works collaboratively with internal teams and external stakeholders to achieve major milestones and drive projects to completion. Flexibility and Creativity: Remains open to new ideas and approaches, challenges the status quo, and brings fresh perspectives to the table. Cultural Competence: Demonstrates sensitivity to cultural differences, ensuring engagement strategies are inclusive and accessible to all community members. EMPLOYMENT STANDARDS Education: Equivalent to graduation from an accredited college or university with a degree in digital engagement, communications, community engagement, marketing, public relations, public policy, public administration, or a closely related field. Experience: Three years of progressively responsible experience in a related field, including at least one year in a management capacity. HIGHLY DESIRED Master's degree Bilingual Spanish-speaking Benefits This position will receive an annual salary of $122,748 - $149,208 DOE/DOQ. The Civic Design Manager (formal position title) is a regular position a of the Mid-Management employee group , eligible to receive all related benefits to the group, which includes: Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service), - Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Medical Insurance : EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive - $735.86. Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Administrative Leave: 10 days per calendar year (applied every January (pro-rated based on date of hire) Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date. Additional accrual based on years of service up to 25 days per year. Holidays: 12 paid holidays, plus 1 floating holiday per year. Sick Leave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $150,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (EE Option): Up to IRS Limit. Special Instructions HOW TO APPLY: For first consideration, apply by May 16th at https://wbcpinc.com/job-board/ . Applicant screening will be ongoing throughout the period in which this position is accepting applications. Save the Dates Selected Candidates must be available for all dates: Round one interviews are in person and will take place on June 4th. Round two interviews are in person and will take place on June 5th, followed by finalist interviews that day with the City Manager. Recruitment Contact Contact phone: (415)485-3069 Contact email: alissa.curtin@cityofsanrafael.org Closing Date/Time: 5/16/2024 at 5pm
Apr 27, 2024
City of San Rafael Civic Engagement Manager The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team's activities. This role will work within the City's visionary Digital Services and Open Government Department (Department), which executes pioneering strategies to build trust with the community, increase transparency, and improve access to government for all. This position is part of a strong team with a service-driven culture where each day presents fresh challenges and opportunities to tangibly impact the lives of San Rafael's residents, businesses, and visitors! This leader will play a pivotal role in the City by enhancing outreach and engagement, fostering inclusivity, providing methods of two-way communication and helping the City tell its story to the community. Our team achieves this mission through human-centered design, process improvement, and performance measurement, all aimed at continuously enhancing service delivery and the use of digital technologies to improve the relationship between government and people. This role will oversee our Digital Analyst and entails serving as the primary communications strategist for the City. Responsibilities include adept project management, fostering interdepartmental collaboration, improving the user experience of our digital engagement, working with community partners, engaging with media outlets, tracking metrics, and actively promoting San Rafael's outstanding reputation. Join us in reimagining how we bring all voices to the table and make government easier to use for everyone in our community-apply today! THE CITY The City of San Rafael is focused on enhancing our community members' quality of life through well-designed services and a positive workplace culture. San Rafael is the economic and cultural heart of Marin County, and its high quality of life is centered on its commercial districts, engaged neighborhoods, active lifestyles, and natural environments. San Rafael (population approx. 60,000) is a full-service city with a City Council/City Manager form of government with 12 departments, more than 400 employees, and a total citywide budget of approximately $172M. The City's vision is to be a vibrant economic and cultural center reflective of its diversity. The City Council is engaged and seeks to strengthen the urban and commercial areas as well as sustain the beautiful natural environment. TOGETHER SAN RAFAEL San Rafael's organizational culture framework is an initiative called "Together San Rafael." City employees are the organization's greatest asset, and talented individuals with diverse backgrounds who are creative, curious, and excited about a challenge are sought to join the team. All departments are results-driven, with the goal of best serving the needs of community members. The Together San Rafael initiative is focused on increasing the engagement of employees to modernize and improve services for the community. This initiative recognizes the interconnectedness of the customer and employee experience. Together San Rafael is about: Bringing staff and management together to collaborate cross-departmentally. Empowering all employees to share and implement their innovative ideas. Celebrating the innovation happening every day in our departments. Employees across the organization developed these guiding principles and staff integrate them throughout their work. THE DEPARTMENT - Digital Services and Open Government Government faces new challenges in the post-pandemic era. Community expectations of how government communicates, engages, and delivers services are changing. The City's response is to assess what is working, what can be improved, and transform services to meet the needs of people and the expectations of modern times. To meet these challenges, the Digital Service and Open Government is guided by core values including: Government should be designed with and for people. Empathy for all users leads to equitable outcomes. Data and information should be used to create trust, transparency, and better government. Building capacity across City teams empowers positive change. Technology should be secure, accessible, and make life easier. The Department's work is centered around four key focus areas including Civic Engagement, Digital Transformation, Data & Insights, and IT Operations and Maintenance. Our team collaborates interdepartmentally to innovate, improve processes, leverage data, empower citizens to participate in decision-making processes, and make access to municipal services more efficient. From improving the user-experience of City services to implementing open data initiatives that provide insights into government operations, staff is dedicated to creating a more inclusive and responsive government that serves the needs of all residents. THE JOB This is an exhilarating opportunity that puts this Civic Engagement Manager at the forefront of transforming community engagement, technology, and communication in the vibrant community of San Rafael. Reporting to the Director of Digital Service and Open Government, they will oversee the interdepartmental Communications Team and manage engagement operations in coordination with both the City Manager's Office and other departments. The Civic Engagement Manager will ensure that projects are completed on time, according to budget, and within the bounds of work contracts. They will direct website content strategy, guiding staff on user experience enhancements that will revolutionize the City's online presence. They will also take the reins on managing the City's social media strategy, shaping its voice and swiftly responding to media inquiries. Providing critical creative direction for the City's online presence is the key responsibility of this role - seizing the opportunity to lead crucial engagement strategies that promote equitable access to services and information! UPCOMING PROJECTS & OPPORTUNITIES Communications Strategy: Establish an advanced strategy for communicating the City's mission, vision, and values. Citywide Language Access Plan: Increase the accessibility of City services by establishing consistent guidelines and practices for multilingual engagement. Citywide Website Content Strategy: Coordinate with the website team to develop content strategy, oversee improvements to enhance the user experience. Public Comments & Requests Process: Coordinate with teams across the City to build best practices for responding to requests and questions from the community. The City of San Rafael is an Equal Opportunity Employer Job Announcement URL: https://indd.adobe.com/view/29dcf60b-e937-4eca-897f-0d393466418a Ideal Candidate THE IDEAL CANDIDATE The Civic Engagement Manager will be enthusiastic about communications, design, and the user experience - championing the Department's mission to make services easy to use, and work for everyone! The ideal candidate will have a background in marketing, communications, and/or digital engagement strategies. They will also have experience in project management and leading a team in the effective completion of large-scale communications campaigns. They will have foundational technical abilities and proven ability to improve processes, combined with exceptional interpersonal skills. They will be a strong collaborator who seeks out opportunities to utilize the strengths and knowledge of their team. The ideal candidate will be passionate about accessibility, and the many ways in which they can use modern technology to increase access to core services, exciting programs, and fun engaging events for the community. They will be excited to explore language access in their digital marketing efforts, and further the culture of inclusivity and acceptance that is key to the success of San Rafael. CORE COMPETENCIES FOR THIS ROLE INCLUDE: Digital Proficiency: Understands digital tools and platforms, including social media, website management, and digital engagement strategies. Strategic Thinking: Develops and executes strategic plans for communication and engagement initiatives, aligning them with organizational objectives and priorities. Team Collaboration: Works collaboratively with internal teams and external stakeholders to achieve major milestones and drive projects to completion. Flexibility and Creativity: Remains open to new ideas and approaches, challenges the status quo, and brings fresh perspectives to the table. Cultural Competence: Demonstrates sensitivity to cultural differences, ensuring engagement strategies are inclusive and accessible to all community members. EMPLOYMENT STANDARDS Education: Equivalent to graduation from an accredited college or university with a degree in digital engagement, communications, community engagement, marketing, public relations, public policy, public administration, or a closely related field. Experience: Three years of progressively responsible experience in a related field, including at least one year in a management capacity. HIGHLY DESIRED Master's degree Bilingual Spanish-speaking Benefits This position will receive an annual salary of $122,748 - $149,208 DOE/DOQ. The Civic Design Manager (formal position title) is a regular position a of the Mid-Management employee group , eligible to receive all related benefits to the group, which includes: Retirement: The City is a part of the Marin County Employees Retirement Association (MCERA) plan, which offers reciprocity between agencies in CalPERS (this is part of the 37 Act County System); Classic members receive 2% @ 55 formula and PEPRA members receive 2% @ 62 formula (differs with years of public service), - Employee contributes an additional 1% of pensionable compensation towards the normal cost of pension in addition to the current employee pension contribution. Medical Insurance : EE Only - $735.86; Employee + 1 $1,471.71; Employee + Family $1,913.24; Waive - $735.86. Dental: Fully paid for employee and dependents. Vision: Fully paid for employee and dependents. Administrative Leave: 10 days per calendar year (applied every January (pro-rated based on date of hire) Vacation: Vacation accrual of 15 days per year for the first 5 years, pro-rated based on hire date. Additional accrual based on years of service up to 25 days per year. Holidays: 12 paid holidays, plus 1 floating holiday per year. Sick Leave: 12 days per year. Sick Leave Pay Out: 3% per year of service, up to 600 hours. Service Credit for Sick Leave: Option upon retirement for EEs hired on or after 6/30/09. Long Term Disability: 2/3 of monthly salary, up to a maximum benefit of $7,500. Life Insurance: $150,000 life insurance policy. Bereavement Leave: Up to 3 days for in-state, 5 days for out-of-state. Gym Reimbursement: Up to $198/year. 125 Flex Spending Account (EE Option): Up to IRS Limit. Special Instructions HOW TO APPLY: For first consideration, apply by May 16th at https://wbcpinc.com/job-board/ . Applicant screening will be ongoing throughout the period in which this position is accepting applications. Save the Dates Selected Candidates must be available for all dates: Round one interviews are in person and will take place on June 4th. Round two interviews are in person and will take place on June 5th, followed by finalist interviews that day with the City Manager. Recruitment Contact Contact phone: (415)485-3069 Contact email: alissa.curtin@cityofsanrafael.org Closing Date/Time: 5/16/2024 at 5pm
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Join Our Team as a Marketing and Communications Manager! Are you ready to take the reins of our dynamic Marketing and Communications Department? We're seeking a talented, strategic-minded individual to lead our team to new heights of success. The purpose of this position is to manage the functions and activities within the City of Grand Prairie Marketing and Communications Department . Essential Job Functions Manages strategic marketing and communication plans for promoting City services and events, including advertising, branding, web, social media, graphic design, video production, and media relations. Promotes the City as a top destination, working with stakeholders to deliver the City’s key messages and maximize engagement of external and internal audiences by conceptualizing, developing, and producing eye-catching digital and print materials. Manages department staff and marketing agencies to ensure that their work aligns with City goals and brand values. Assists with marketing management of special events and promotional campaigns. Creates talking points, press, invitations/programs, including coordinating efforts with designers, printers, freelancers/vendors, and City Department representatives, may include assisting with set up and take down of events. Proactively handles media relations by contacting the news media to place stories; responding to inquiries from various media; coordinating news conferences; producing news releases and serving as spokesperson as needed. Manages the production of monthly newsletters, quarterly magazines, fliers, posters, direct mails. Acts on behalf of the Director in her absence by creating, proofreading, and approving communication material, managing recruitment, hiring, and staff operations, budgeting, and contracts. Coordinates with the City Manager’s Office, City Council, other departments, vendors/agencies as needed. Provides outstanding internal and external customer service, communicates effectively with the public and fellow team members, and conducts duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor. May work irregular hours, including some evenings and weekends as needed. Regular and consistent attendance and punctuality for the assigned work hours are essential. DESIRED SKILLS : Project Management experience. Knowledge of emergency communications fundamentals. Experience responding to media inquiries during a crisis, including crafting media statements. Creative content: quickly, accurately, and engagingly writes news releases, speeches, copy for social media, websites, presentations, print ads, brochures, flyers, and billboards. Knowledge of AP Style writing. Hands-on social media and Content Management System experience. Experience with creative marketing equipment and software, including Adobe Creative. Knowledge of print marketing fundamentals, including graphic design, layout, branding, and production. Experience managing video production, including scriptwriting, story boards, editing, and graphics. On-camera experience a plus. Bilingual skills, English/Spanish, a plus. Minimum Qualifications Education: Bachelor’s degree in communications, journalism, marketing, advertising, English or related field Experience: Five years of experience in related field. Spanish fluency is preferred. Licenses : Valid Texas Class C Driver's License Certifications Required: None Closing Date/Time: 5/10/2024 5:00 PM Central
Apr 20, 2024
Full Time
Job Summary Join Our Team as a Marketing and Communications Manager! Are you ready to take the reins of our dynamic Marketing and Communications Department? We're seeking a talented, strategic-minded individual to lead our team to new heights of success. The purpose of this position is to manage the functions and activities within the City of Grand Prairie Marketing and Communications Department . Essential Job Functions Manages strategic marketing and communication plans for promoting City services and events, including advertising, branding, web, social media, graphic design, video production, and media relations. Promotes the City as a top destination, working with stakeholders to deliver the City’s key messages and maximize engagement of external and internal audiences by conceptualizing, developing, and producing eye-catching digital and print materials. Manages department staff and marketing agencies to ensure that their work aligns with City goals and brand values. Assists with marketing management of special events and promotional campaigns. Creates talking points, press, invitations/programs, including coordinating efforts with designers, printers, freelancers/vendors, and City Department representatives, may include assisting with set up and take down of events. Proactively handles media relations by contacting the news media to place stories; responding to inquiries from various media; coordinating news conferences; producing news releases and serving as spokesperson as needed. Manages the production of monthly newsletters, quarterly magazines, fliers, posters, direct mails. Acts on behalf of the Director in her absence by creating, proofreading, and approving communication material, managing recruitment, hiring, and staff operations, budgeting, and contracts. Coordinates with the City Manager’s Office, City Council, other departments, vendors/agencies as needed. Provides outstanding internal and external customer service, communicates effectively with the public and fellow team members, and conducts duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor. May work irregular hours, including some evenings and weekends as needed. Regular and consistent attendance and punctuality for the assigned work hours are essential. DESIRED SKILLS : Project Management experience. Knowledge of emergency communications fundamentals. Experience responding to media inquiries during a crisis, including crafting media statements. Creative content: quickly, accurately, and engagingly writes news releases, speeches, copy for social media, websites, presentations, print ads, brochures, flyers, and billboards. Knowledge of AP Style writing. Hands-on social media and Content Management System experience. Experience with creative marketing equipment and software, including Adobe Creative. Knowledge of print marketing fundamentals, including graphic design, layout, branding, and production. Experience managing video production, including scriptwriting, story boards, editing, and graphics. On-camera experience a plus. Bilingual skills, English/Spanish, a plus. Minimum Qualifications Education: Bachelor’s degree in communications, journalism, marketing, advertising, English or related field Experience: Five years of experience in related field. Spanish fluency is preferred. Licenses : Valid Texas Class C Driver's License Certifications Required: None Closing Date/Time: 5/10/2024 5:00 PM Central
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 525474; 4/21/2023 COMMUNICATIONS MANAGER California State University, Los Angeles, invites applications for the above Administrator I position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Reporting to the Senior Executive Director for University Advancement, the Communications Manager will serve as project manager, editor, and/or principal writer for a wide variety of print and electronic communications projects, including promotional materials and a diverse array of fundraising pieces. Types of projects include brochures and flyers, direct mail pieces, invitations, event scripts, web site content, online giving, online event registration, email communications, and coordination of use of social media. Oversight of the Advancement web pages will include project management, collaboration with the design team, development of page content, and regular updates of the pages. The Communications Manager will provide support to the Division of University Advancement in the production of communication materials as a member of a team of Advancement professionals. The incumbent will collaborate with other members of the team to create written materials for internal and external audiences. This position is part of the team that produces University Commencement annually. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university. Two years of experience in business or technical writing, communications, media relations, or related field. Experience with electronic communications including web technologies, design, content management and social media. Demonstrated knowledge of standard concepts and practices related to the position. Knowledge of when and how to use various channels of communication. Expertise in use of English grammar, punctuation, and syntax. Understanding of branding and positioning strategies. Must possess integrity, strong work ethic, and positive attitude. Proficiency in Microsoft Office applications (including Outlook, Word, Excel and PowerPoint). Must have strong writing, editing, and proofreading skills. Ability to: learn subject-specific terminology when developing written materials; develop and produce editorial content for web sites; work both collaboratively and independently; manage multiple projects, priorities, and deadlines; organize information for effective presentation in publications, web sites, and other media platforms; interact effectively with various external and internal constituents; and maintain confidentiality at all times. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree in English, Communications or a related field from an accredited four-year college or university. Experience in higher education environment. Drupal content management experience. Donor database management knowledge (Raiser’s Edge a plus). Adobe Creative Suite competency. Compensation : Salary is commensurate with experience and qualifications. Salary range is $3,750 - $11,146/monthly. A comprehensive benefits package is provided. Appointment : The Administrator I appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on May 5, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 21 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job No: 525474; 4/21/2023 COMMUNICATIONS MANAGER California State University, Los Angeles, invites applications for the above Administrator I position. The University : California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system. The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service. As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive. The Position : Reporting to the Senior Executive Director for University Advancement, the Communications Manager will serve as project manager, editor, and/or principal writer for a wide variety of print and electronic communications projects, including promotional materials and a diverse array of fundraising pieces. Types of projects include brochures and flyers, direct mail pieces, invitations, event scripts, web site content, online giving, online event registration, email communications, and coordination of use of social media. Oversight of the Advancement web pages will include project management, collaboration with the design team, development of page content, and regular updates of the pages. The Communications Manager will provide support to the Division of University Advancement in the production of communication materials as a member of a team of Advancement professionals. The incumbent will collaborate with other members of the team to create written materials for internal and external audiences. This position is part of the team that produces University Commencement annually. Required Qualifications & Experience : Bachelor's degree from an accredited four-year college or university. Two years of experience in business or technical writing, communications, media relations, or related field. Experience with electronic communications including web technologies, design, content management and social media. Demonstrated knowledge of standard concepts and practices related to the position. Knowledge of when and how to use various channels of communication. Expertise in use of English grammar, punctuation, and syntax. Understanding of branding and positioning strategies. Must possess integrity, strong work ethic, and positive attitude. Proficiency in Microsoft Office applications (including Outlook, Word, Excel and PowerPoint). Must have strong writing, editing, and proofreading skills. Ability to: learn subject-specific terminology when developing written materials; develop and produce editorial content for web sites; work both collaboratively and independently; manage multiple projects, priorities, and deadlines; organize information for effective presentation in publications, web sites, and other media platforms; interact effectively with various external and internal constituents; and maintain confidentiality at all times. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Bachelor’s degree in English, Communications or a related field from an accredited four-year college or university. Experience in higher education environment. Drupal content management experience. Donor database management knowledge (Raiser’s Edge a plus). Adobe Creative Suite competency. Compensation : Salary is commensurate with experience and qualifications. Salary range is $3,750 - $11,146/monthly. A comprehensive benefits package is provided. Appointment : The Administrator I appointment will be made under the guidelines for management and supervisory employees of the California State University. All rights and benefits associated with this appointment are governed by the Management Personnel Plan. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Closing Date : Review of applications will begin on May 5, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State LA employment application is required. Resumes will not be accepted in lieu of a completed application. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 21 2023 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF GLENDALE CA
Glendale, California, United States
The Position Classifications in this upper-management series perform communication functions including media relations, community engagement, community relations, and event coordination. Under general direction, this upper-management level position manages the day-to-day activities of the Community Development Department’s communication functions. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Oversees internal and external communications, ensuring its message is consistent and engaging. Acts as the Department’s media representative and oversees the preparation of press releases. Manages and creates materials and services for organizational needs in the areas of marketing, communications, and public relations. Advises the internal divisions on communication and outreach strategies. During emergencies, coordinates response with emergency services and departmental representatives and handles media inquiries. Responsible for creating, implementing, and measuring the success of a comprehensive communications and public relations program that will enhance the City's image. Develops, coordinates, and oversees outreach campaigns, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities. Stays informed of developments in the fields of marketing, communications, and public relations. Meets with community groups, individual groups, and civic organizations to identify and discuss community relations issues. Acts as a liaison to citizens, community groups, individual groups, and civic organizations in providing information and promoting a positive image of the City; responds to inquiries. Seeks regular input from the community on the quality of City programs and services. Maintains positive relationships with key stakeholders, including the media, residents, employees, executive team, elected officials, and the business community. Proactively works with and maintains relationships with the media and key stakeholders to address issues. Drives on City business as necessary. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Manages the efforts of the communications and public relations functions and coordinates at the strategic level with City operations. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Assists the Community Development Director with tasks as needed. Minimum Requirements Experience Six years of experience in marketing, communications, or public relations, two years of which must include experience working in a supervisory or management capacity. Education/Training Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, English or a related field is required. License(s) / Certification(s) Valid Class C California driver's license is required. Knowledge, Skills & Abilities Knowledge of: Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Emergency Management Communication. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, website, and social media. Principles and practices of public administration, and public and community relations. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles, techniques, and practices of journalism, and graphic design to develop and disseminate promotional materials. Standard office procedures, and computer equipment and software applications. Skill in: Effectively communicating the City’s stance on programs and policies. Effectively preparing communications in disaster and emergency situations. Preparing illustrations, charts, graphs, and other visual aids for presentations. Public speaking, media relations, and marketing. Publishing professional written promotional materials; editing and proofreading with a high degree of accuracy. Speaking before groups of people and the media. Utilizing a variety of Microsoft Office software programs, including Outlook, Excel, and PowerPoint. Ability to: Provide exceptional customer service practices to those using the services of the Community Development Department. Assess political environment and develop appropriate communication strategies. Coordinate and communicate timely information during emergencies and disasters. Communicate clearly and concisely, both orally and in writing. Compose, coordinate, and edit a variety of educational, informational, and promotional materials such as pamphlets, brochures, newsletters, and social media posts. Maintain confidentiality. Model and practice the highest standards of ethical conduct. Organize, implement, and direct public communication activities and operations. Read, understand, apply, and effectively communicate City rules, regulations, and procedures. Strategize, develop, implement, and manage a comprehensive media, social media, public relations, and communications program. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Identify funding sources for large and complex planning and urban design initiatives. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Assume responsibility for maintaining a safe working environment. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must achieve a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 5/10/2024 11:59 PM Pacific
Apr 30, 2024
Full Time
The Position Classifications in this upper-management series perform communication functions including media relations, community engagement, community relations, and event coordination. Under general direction, this upper-management level position manages the day-to-day activities of the Community Development Department’s communication functions. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Oversees internal and external communications, ensuring its message is consistent and engaging. Acts as the Department’s media representative and oversees the preparation of press releases. Manages and creates materials and services for organizational needs in the areas of marketing, communications, and public relations. Advises the internal divisions on communication and outreach strategies. During emergencies, coordinates response with emergency services and departmental representatives and handles media inquiries. Responsible for creating, implementing, and measuring the success of a comprehensive communications and public relations program that will enhance the City's image. Develops, coordinates, and oversees outreach campaigns, technical assistance, and resource materials to assist departments in the marketing, communications, and positioning of their activities. Stays informed of developments in the fields of marketing, communications, and public relations. Meets with community groups, individual groups, and civic organizations to identify and discuss community relations issues. Acts as a liaison to citizens, community groups, individual groups, and civic organizations in providing information and promoting a positive image of the City; responds to inquiries. Seeks regular input from the community on the quality of City programs and services. Maintains positive relationships with key stakeholders, including the media, residents, employees, executive team, elected officials, and the business community. Proactively works with and maintains relationships with the media and key stakeholders to address issues. Drives on City business as necessary. Assumes responsibility for ensuring the duties of the position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Manages the efforts of the communications and public relations functions and coordinates at the strategic level with City operations. Reviews and evaluates employees' job performance and recommends appropriate personnel action. Assists the Community Development Director with tasks as needed. Minimum Requirements Experience Six years of experience in marketing, communications, or public relations, two years of which must include experience working in a supervisory or management capacity. Education/Training Bachelor's Degree in Marketing, Communications, Public Relations, Journalism, English or a related field is required. License(s) / Certification(s) Valid Class C California driver's license is required. Knowledge, Skills & Abilities Knowledge of: Associated Press style guide. Correct English usage and journalistic styles appropriate for print and broadcast use. Emergency Management Communication. Methods of presenting and disseminating public information through various media, including newspapers, radio, television, website, and social media. Principles and practices of public administration, and public and community relations. Principles and techniques of effective social media. Principles and techniques of establishing and maintaining good relations with news media and other public groups. Principles, techniques, and practices of journalism, and graphic design to develop and disseminate promotional materials. Standard office procedures, and computer equipment and software applications. Skill in: Effectively communicating the City’s stance on programs and policies. Effectively preparing communications in disaster and emergency situations. Preparing illustrations, charts, graphs, and other visual aids for presentations. Public speaking, media relations, and marketing. Publishing professional written promotional materials; editing and proofreading with a high degree of accuracy. Speaking before groups of people and the media. Utilizing a variety of Microsoft Office software programs, including Outlook, Excel, and PowerPoint. Ability to: Provide exceptional customer service practices to those using the services of the Community Development Department. Assess political environment and develop appropriate communication strategies. Coordinate and communicate timely information during emergencies and disasters. Communicate clearly and concisely, both orally and in writing. Compose, coordinate, and edit a variety of educational, informational, and promotional materials such as pamphlets, brochures, newsletters, and social media posts. Maintain confidentiality. Model and practice the highest standards of ethical conduct. Organize, implement, and direct public communication activities and operations. Read, understand, apply, and effectively communicate City rules, regulations, and procedures. Strategize, develop, implement, and manage a comprehensive media, social media, public relations, and communications program. Work on concurrent assignments under tight time constraints; meet publication and distribution deadlines. Identify funding sources for large and complex planning and urban design initiatives. Other Characteristics Willingness to: Work necessary hours and times to accomplish goals, objectives and required tasks in a timely manner. Assume responsibility for maintaining a safe working environment. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. Selection Process EVALUATION OF APPLICATION: Submitted Application will be reviewed to ensure applicants meet the minimum requirements. All qualifying applicants will be invited to participate in the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, and personal fitness for the position. Candidates must achieve a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: 5/10/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until Filled Salary commensurate with experience General Description and Classification Standards of Communications Manager, Senior The purpose of this job is to effectively manage Public Relations within the City of Atlanta Department of Corrections. This manager reports to the Chief of Corrections or his or her designee. This manager is responsible for developing speeches, PowerPoint presentations and talking points on behalf of the department and other command staff; managing internal communications, managing the Atlanta City Detention Center’s website, assigning and producing content, serving as primary editor for various communications platforms, overseeing and editing internal and external communications produced by the Chief of Corrections or his or her designees. Assisting with the Career Development Unit to develop content for fliers, brochures, and social media advertising employment opportunities. Works under very general supervision. Depending on organization structure, may work independently with responsibility for an assigned function or program. The individual serves as a liaison between the agency, the media and the public to promote positive public relations, support, and education. Routine media inquiries will be promptly referred to the Senior Communications Manager. Command personnel will be responsible for promptly notifying the Chief and the Senior Communications Manager when any of the following events have occurred: Any major or newsworthy incident. Any incident involving the serious injury or death of a department employee, on or off duty. Any incident involving a member of the Department, on or off duty, in which serious injury or death occurs. Criminal indictment, or arrest (including traffic) or conviction of Department employees. Inmate disturbances, escapes, or bomb threats. Special events, and any other occurrence which generates or may generate interest by the media. Essential Duties & Responsibilities : These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Flexibility to work on multiple projects simultaneously. Strong organizational skills and ability to perform within deadlines and under pressure. Creative problem solver and self-starter with a desire to serve the public interest. A commitment to public service and a good sense of humor are desirable. Selects from multiple procedures and methods to accomplish tasks. Establishes work methods, timetables, and performance standards. This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge, Skills & Abilities: Exceptional verbal and written communication skills as well as thorough knowledge of proofreading and editing techniques. The ability to write informative, concise articles and compelling, accurate talking points. Ability to effectively communicate and interact with management, other employees, contractors, and members of the general public. Ability to assemble information and make written reports and documents in a concise, clear manner. Ability to gather web analytics, oversee web trends and other material with efficiency and on deadline. Outstanding organizational, interpersonal and technical skills with attention to detail. Ability to be highly effective in a fast-paced environment and to lead and motivate a team to perform. Is knowledgeable and proficient with computers. Minimum Qualifications: Education and Experience - Bachelor's Degree in Public Relations, Journalism, Communications or experience in a related field. Preferred Education & Experience Minimum qualifications and previous experience as a copy editor for a newspaper, magazine or similar publication is a plus. In addition, design experience is preferred. The ability to use PowerPoint is preferred. Experience can be used in lieu of education. Licensures and Certifications: None Required. Essential Capabilities and Work Environment: Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job.
Apr 25, 2024
Full Time
Position posted until Filled Salary commensurate with experience General Description and Classification Standards of Communications Manager, Senior The purpose of this job is to effectively manage Public Relations within the City of Atlanta Department of Corrections. This manager reports to the Chief of Corrections or his or her designee. This manager is responsible for developing speeches, PowerPoint presentations and talking points on behalf of the department and other command staff; managing internal communications, managing the Atlanta City Detention Center’s website, assigning and producing content, serving as primary editor for various communications platforms, overseeing and editing internal and external communications produced by the Chief of Corrections or his or her designees. Assisting with the Career Development Unit to develop content for fliers, brochures, and social media advertising employment opportunities. Works under very general supervision. Depending on organization structure, may work independently with responsibility for an assigned function or program. The individual serves as a liaison between the agency, the media and the public to promote positive public relations, support, and education. Routine media inquiries will be promptly referred to the Senior Communications Manager. Command personnel will be responsible for promptly notifying the Chief and the Senior Communications Manager when any of the following events have occurred: Any major or newsworthy incident. Any incident involving the serious injury or death of a department employee, on or off duty. Any incident involving a member of the Department, on or off duty, in which serious injury or death occurs. Criminal indictment, or arrest (including traffic) or conviction of Department employees. Inmate disturbances, escapes, or bomb threats. Special events, and any other occurrence which generates or may generate interest by the media. Essential Duties & Responsibilities : These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Flexibility to work on multiple projects simultaneously. Strong organizational skills and ability to perform within deadlines and under pressure. Creative problem solver and self-starter with a desire to serve the public interest. A commitment to public service and a good sense of humor are desirable. Selects from multiple procedures and methods to accomplish tasks. Establishes work methods, timetables, and performance standards. This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge, Skills & Abilities: Exceptional verbal and written communication skills as well as thorough knowledge of proofreading and editing techniques. The ability to write informative, concise articles and compelling, accurate talking points. Ability to effectively communicate and interact with management, other employees, contractors, and members of the general public. Ability to assemble information and make written reports and documents in a concise, clear manner. Ability to gather web analytics, oversee web trends and other material with efficiency and on deadline. Outstanding organizational, interpersonal and technical skills with attention to detail. Ability to be highly effective in a fast-paced environment and to lead and motivate a team to perform. Is knowledgeable and proficient with computers. Minimum Qualifications: Education and Experience - Bachelor's Degree in Public Relations, Journalism, Communications or experience in a related field. Preferred Education & Experience Minimum qualifications and previous experience as a copy editor for a newspaper, magazine or similar publication is a plus. In addition, design experience is preferred. The ability to use PowerPoint is preferred. Experience can be used in lieu of education. Licensures and Certifications: None Required. Essential Capabilities and Work Environment: Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
CITY OF FRESNO, CA
Fresno, California, United States
Position Description This recruitment is Open Until Filled and may close at any time. Program Managers, under general supervision, manage, develop, monitor, and evaluate assigned programs; and provide stakeholder education and outreach to develop partnerships that build trust in City departments and strengthen the community. Incumbents ensure compliance with specific regulatory requirements, industry best practices, grant(s) and alternatively-funded programs; establish and maintain collaborative partnerships with State, regional, local, and community-based agencies and organizations and businesses; develop and implement strategies to manage comprehensive programs; participate in the development of the division budget and complete all mandated reporting associated with program funds and regulatory compliance. This is an unclassified position in which incumbents serve at the will of the Department Director. The full job description may be viewed at: https://www.fresno.gov/personnel/wp-content/uploads/sites/12/2023/06/Program-Manager-06_23.pdf The current vacancies exist in the Department of Public Works, Animal Center Department and Public Utilities Wastewater Management Division. The Department of Public Utilities, Wastewater Management Division (WMD) has one vacancy that will be managing the Asset Management Program. The incumbent in the position manages a collection of sub-programs: the maintenance management program for assets under the WMD's purview, field validate assets in a wastewater treatment environment, set and enforce standards for all aspects of WMD's asset addition, documentation, and tracking. Establish and maintain asset condition assessment program. Establish, and maintain a critical spares program. Oversee planning and predictive maintenance program. Develop KPI's to monitor maintenance efficiency by sub-program, assets, and trades. The incumbent will assist in creating specifications for various capital improvement projects and consultant contracts. The Animal Center Department has one vacancy. This position will manage a team of Community Coordinators and Animal Program Coordinators. The incumbent in this position manages a collection of sub-programs: Dog and Cat Foster program, Adoption Program, Rescue Program, Social Media, Community Outreach and Education. This Program Manager will provide coordination and oversight of new and existing programs, and develop ways to utilize grant funds. Incumbents assigned to the Animal Center will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and may be required to handle and restrain animals humanely and safely using approved protocols and practices. Public Works has one vacancy in the Sustainable Fresno Division. The Sustainability Program is expanding to include research, review, and analysis of grant opportunities, municipal energy management systems, and various industry energy and sustainability related functions. The Program Manager will provide coordination and oversight of new and existing projects which could include renewable energy opportunities, expanded energy efficiency projects, city mobility and alternative transportation initiatives as well as the selection and implementation of a new energy management and reporting system. In addition, the position will coordinate efforts for oversight of electric utility bill rate analysis, solar invoice review and reconciliation and coordinating community outreach opportunities. The selected candidates will be required to successfully pass a department interview, a Department of Justice fingerprint, and if assigned to the PARCS department must provide proof of Tuberculosis (TB) clearance prior to employment with the City of Fresno. Pay,Benefits, & Work Schedule BENEFITS: UNIT 14: City of Fresno Management Employees Association (CFMEA) The City of Fresno offers an attractive and competitive salary and benefits package. The salary for Program Manager is up to $8,766/month dependent upon qualifications. The employee benefits package, as noted below, is subject to change and includes: HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for further consideration: Education: Possession of a bachelor's degree from an accredited college or university in business administration, public administration, education, finance, engineering, environmental science, environmental/occupational health and safety or a related field. Experience: Three (3) years of experience in one or more of the following areas: public or community relations; fixed asset capital financing; governmental planning; redevelopment; economic development; air regulation; construction management; inspection; permits/plan check; engineering; program regulation and compliance; safety training; in a lead or supervisory capacity in an animal centric setting; or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of degree or college transcripts must be uploaded and included in your on-line application for verification of requirement. Applicants lacking the documentation may be rejected if relying upon education to meet the Minimum Requirements. Special Requirements: Possession and continued maintenance of a valid California Driver's License may be required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Recruitment may be limited to a specific area of expertise as required by operational needs. For assignment to Program Manager: Industrial Safety Program in the Department of Public Utilities: Possession of an Associate Safety Professional (ASP), or higher-level safety certification, issued by the Board of Certified Safety Professionals within two (2) years of appointment. Failure to obtain the valid certification within the specified time period and maintain for the entire term of employment in this job class shall be cause for termination. For assignment to Program Manager in the Animal Center Department: A valid Veterinary Assistant Controlled Substance Permit (VACSP), issued by the Veterinary Medical Board of the State of California, may be required upon direction of the appointing authority. Depending on assignment, incumbents may be required to obtain and maintain a State of California Penal Code Section 832 Laws of Arrest certification within one (1) year of appointment and maintain throughout the term of employment in this classification. Incumbents must complete Euthanasia Training consistent with California Code of Regulations, Title 16, Section 2039 within six (6) months of appointment and maintain throughout the term of employment in this classification. The selected candidates will be required to successfully pass a department interview, a Department of Justice fingerprint, and if assigned to the PARCS department must provide proof of Tuberculosis (TB) clearance prior to employment with the City of Fresno. How To Apply Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view the "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date the completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Le'Shea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Additional Information HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Scan, save and upload your certificate to your personal drive. 2. Log back into PeopleSoft Self Service, Careers. Choose the link titled Program Manager. 3. Under "Career Tools", click on Cover letters and Attachments. 4. Click on +Add attachments. 5. For "Attachment Type", choose degree. 6. For "Attachment Purpose", enter the name of the degree 7. Click on Add attachment. 8. Click on Save and Return. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950. Closing Date/Time: 07/21/2024
Mar 07, 2024
Full Time
Position Description This recruitment is Open Until Filled and may close at any time. Program Managers, under general supervision, manage, develop, monitor, and evaluate assigned programs; and provide stakeholder education and outreach to develop partnerships that build trust in City departments and strengthen the community. Incumbents ensure compliance with specific regulatory requirements, industry best practices, grant(s) and alternatively-funded programs; establish and maintain collaborative partnerships with State, regional, local, and community-based agencies and organizations and businesses; develop and implement strategies to manage comprehensive programs; participate in the development of the division budget and complete all mandated reporting associated with program funds and regulatory compliance. This is an unclassified position in which incumbents serve at the will of the Department Director. The full job description may be viewed at: https://www.fresno.gov/personnel/wp-content/uploads/sites/12/2023/06/Program-Manager-06_23.pdf The current vacancies exist in the Department of Public Works, Animal Center Department and Public Utilities Wastewater Management Division. The Department of Public Utilities, Wastewater Management Division (WMD) has one vacancy that will be managing the Asset Management Program. The incumbent in the position manages a collection of sub-programs: the maintenance management program for assets under the WMD's purview, field validate assets in a wastewater treatment environment, set and enforce standards for all aspects of WMD's asset addition, documentation, and tracking. Establish and maintain asset condition assessment program. Establish, and maintain a critical spares program. Oversee planning and predictive maintenance program. Develop KPI's to monitor maintenance efficiency by sub-program, assets, and trades. The incumbent will assist in creating specifications for various capital improvement projects and consultant contracts. The Animal Center Department has one vacancy. This position will manage a team of Community Coordinators and Animal Program Coordinators. The incumbent in this position manages a collection of sub-programs: Dog and Cat Foster program, Adoption Program, Rescue Program, Social Media, Community Outreach and Education. This Program Manager will provide coordination and oversight of new and existing programs, and develop ways to utilize grant funds. Incumbents assigned to the Animal Center will be exposed to a working environment with animals (primarily dogs and cats) which may lead to possible exposure of unpleasant odors and noises, allergens, interactions with animals, and possible exposure to zoonotic diseases; and may be required to handle and restrain animals humanely and safely using approved protocols and practices. Public Works has one vacancy in the Sustainable Fresno Division. The Sustainability Program is expanding to include research, review, and analysis of grant opportunities, municipal energy management systems, and various industry energy and sustainability related functions. The Program Manager will provide coordination and oversight of new and existing projects which could include renewable energy opportunities, expanded energy efficiency projects, city mobility and alternative transportation initiatives as well as the selection and implementation of a new energy management and reporting system. In addition, the position will coordinate efforts for oversight of electric utility bill rate analysis, solar invoice review and reconciliation and coordinating community outreach opportunities. The selected candidates will be required to successfully pass a department interview, a Department of Justice fingerprint, and if assigned to the PARCS department must provide proof of Tuberculosis (TB) clearance prior to employment with the City of Fresno. Pay,Benefits, & Work Schedule BENEFITS: UNIT 14: City of Fresno Management Employees Association (CFMEA) The City of Fresno offers an attractive and competitive salary and benefits package. The salary for Program Manager is up to $8,766/month dependent upon qualifications. The employee benefits package, as noted below, is subject to change and includes: HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental and vision for employee and dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. City contributes $75 per month. SUPPLEMENTAL SICK- 40 hours per fiscal year. 80 hours lifetime maximum MANAGEMENT LEAVE: 60 hours per fiscal year. BILINGUAL PREMIUM: PAY: $100 per month ANNUAL LEAVE: Accrue 15.55 hours per month with cash out provisions. HOLIDAYS: Ten (10) City-observed annual holidays plus birthday and two (2) personal days. LIFE INSURANCE: Benefit equal to annual salary; premium paid by The City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by The City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement Systems, one of the best funded public systems in the state. Reciprocity with other CA public agencies. Vested in Retirement benefits after 5 years of service. City employees do not participate in Social Security. DROP (Deferred Retirement Option Program): an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years. Participation minimum is age 50 and vested. Benefits includes ownership of accumulated funds, compound interest earnings, and alternative distribution options. Additional information regarding the City of Fresno benefits is available at https://www.fresno.gov/personnel/human-resources-support/#tab-1 The Requirements Applicants must meet the minimum qualifications on or before the posted filing deadline in order to qualify for further consideration: Education: Possession of a bachelor's degree from an accredited college or university in business administration, public administration, education, finance, engineering, environmental science, environmental/occupational health and safety or a related field. Experience: Three (3) years of experience in one or more of the following areas: public or community relations; fixed asset capital financing; governmental planning; redevelopment; economic development; air regulation; construction management; inspection; permits/plan check; engineering; program regulation and compliance; safety training; in a lead or supervisory capacity in an animal centric setting; or a related field. Additional qualifying experience may be substituted for the required education on a year-for-year basis. A copy of degree or college transcripts must be uploaded and included in your on-line application for verification of requirement. Applicants lacking the documentation may be rejected if relying upon education to meet the Minimum Requirements. Special Requirements: Possession and continued maintenance of a valid California Driver's License may be required at time of appointment. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Recruitment may be limited to a specific area of expertise as required by operational needs. For assignment to Program Manager: Industrial Safety Program in the Department of Public Utilities: Possession of an Associate Safety Professional (ASP), or higher-level safety certification, issued by the Board of Certified Safety Professionals within two (2) years of appointment. Failure to obtain the valid certification within the specified time period and maintain for the entire term of employment in this job class shall be cause for termination. For assignment to Program Manager in the Animal Center Department: A valid Veterinary Assistant Controlled Substance Permit (VACSP), issued by the Veterinary Medical Board of the State of California, may be required upon direction of the appointing authority. Depending on assignment, incumbents may be required to obtain and maintain a State of California Penal Code Section 832 Laws of Arrest certification within one (1) year of appointment and maintain throughout the term of employment in this classification. Incumbents must complete Euthanasia Training consistent with California Code of Regulations, Title 16, Section 2039 within six (6) months of appointment and maintain throughout the term of employment in this classification. The selected candidates will be required to successfully pass a department interview, a Department of Justice fingerprint, and if assigned to the PARCS department must provide proof of Tuberculosis (TB) clearance prior to employment with the City of Fresno. How To Apply Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view the "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date, completed applications will be reviewed and a select group of candidates will be invited to interview. It is an applicant's responsibility to check their email account and to ensure it is set up to accept emails from the City of Fresno. Dependent upon your settings, notices from the City of Fresno may be directed to the "junk mail" or "spam" folders. It is the applicant's responsibility to check these folders. Applications must be submitted by midnight on the filing deadline or they will not be accepted for any reason. FOR THIS RECRUITMENT, IT IS RECOMMENDED THAT PERMANENT FRESNO CITY EMPLOYEES APPLY THROUGH PEOPLESOFT SELF SERVICE. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes will not be accepted in lieu of a completed employment application. After the final filing date the completed applications will be reviewed and a select group of candidates will be invited to interview. Inquiries should be directed to: Le'Shea Tarver, Senior Human Resources Analyst (559) 621-6950 Leshea.Tarver@fresno.gov 2600 Fresno Street Fresno, California 93721-3614 Additional Information HOW TO ATTACH DOCUMENTS TO OUR ONLINE APPLICATION: 1. Scan, save and upload your certificate to your personal drive. 2. Log back into PeopleSoft Self Service, Careers. Choose the link titled Program Manager. 3. Under "Career Tools", click on Cover letters and Attachments. 4. Click on +Add attachments. 5. For "Attachment Type", choose degree. 6. For "Attachment Purpose", enter the name of the degree 7. Click on Add attachment. 8. Click on Save and Return. Equal Opportunity Employer The City of Fresno is an Equal Opportunity Employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Service Department at (559) 621-6950. Closing Date/Time: 07/21/2024
Los Angeles Metro
Los Angeles, California, United States
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and delivering training programs for employees tasked with advising the public on local programming and initiatives Experience creating educational materials such as brochures, posters, videos, and online resources to support rail safety initiatives Experience collecting and analyzing data on community engagement and feedback to measure the effectiveness of outreach efforts and identify areas for improvement Experience developing marketing plans and leading campaigns targeting youth and older adult demographics Ability to communicate in Spanish and/or Japanese Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 08-MAY-24
Apr 25, 2024
Full Time
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience designing and delivering training programs for employees tasked with advising the public on local programming and initiatives Experience creating educational materials such as brochures, posters, videos, and online resources to support rail safety initiatives Experience collecting and analyzing data on community engagement and feedback to measure the effectiveness of outreach efforts and identify areas for improvement Experience developing marketing plans and leading campaigns targeting youth and older adult demographics Ability to communicate in Spanish and/or Japanese Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 08-MAY-24
Los Angeles Metro
Los Angeles, California, United States
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing and delivering safety training programs and educational materials Experience building partnerships with businesses, professional/civic organizations, government entities, and community groups to coordinate and execute projects Experience implementing and managing a budget Experience implementing and overseeing travel training Experience presenting engaging and informative presentations to diverse audiences Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 06-MAY-24
Apr 23, 2024
Full Time
Basic Function Develops and manages community outreach, programs, and activities in support of Metro′s programs, projects, and initiatives. Example Of Duties Supports Metro projects and programs during all project phases, including planning, project delivery, and operations Develops, implements, and manages communication strategies and community engagement programs to inform the public, elected officials, and stakeholders of Metro projects, programs and initiatives Serves as liaison between Metro executive management and local elected officials, Councils of Governments (COGs), city councils, neighborhood councils, chambers of commerce, public and private agencies, citizens, and community and advocacy groups to develop and maintain strategic relationships with various project stakeholders and opinion leaders in order to achieve resolution for transportation and public works related projects, programs, operations and initiatives Identifies opportunities and risks for Metro′s projects, programs, initiatives, and operations; and develops strategies/tactics to maximize the opportunities and minimize the risks Develops goals, objectives, workplans, and budget for the assigned area of the county and/or project unit Identifies opportunities and develops and implements strategies to promote Metro programs, services, and goodwill Manages, trains, and motivates staff engaged in outreach programs to develop consensus and strategies for successful outcomes and promote Metro′s goals, services, programs, and policies, including participating in the development of information for public dissemination Manages consultants, which includes developing and reviewing scopes of work and budgets, reviewing and approving invoices, and managing performance Evaluates and recommends the level of outreach participation at events; and organizes and attends community meetings, press conferences, and special media events Researches the more complex and sensitive incidents, complaints, and concerns, and works with staff and management at all levels of the organization, as well as stakeholders, to achieve solutions Provides or supervises responses to transportation concerns and inquiries from internal and external customers, offices of elected officials, and stakeholders Develops content and oversees the creation of project information, including fact sheets, newsletters, e-blasts, and presentations Provides recommendations to project management teams regarding community impacts during the planning, environmental, and engineering phases of major transit projects Manages internal communication with senior staff to receive new directives for Metro projects and programs for implementation Serves as the coordinator of communications and strategic development for internal departments, such as community relations, media, and marketing on major capital projects Provides expertise for Metro Board and Council, such as advising on agendas, briefings, and meetings Provides day-to-day management and strategic direction to assigned staff Facilitates community advisory committees on challenging projects and achieves stakeholder consensus Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out May be required to perform other related job duties Requirements For Employment Education Bachelor's Degree in Communications, Political Science, Public Policy, Public Administration, Business, or a related field; Master′s Degree in Public Policy or a related field preferred Experience Six years of relevant experience or three years of relevant supervisory-level experience planning, implementing, and managing public affairs or community relations projects for a government agency, preferably transportation and large public works or construction projects; some positions in this class may require specialized experience in area of assignment Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience developing and delivering safety training programs and educational materials Experience building partnerships with businesses, professional/civic organizations, government entities, and community groups to coordinate and execute projects Experience implementing and managing a budget Experience implementing and overseeing travel training Experience presenting engaging and informative presentations to diverse audiences Knowledge: Principles and practices of community relations Functioning and protocol of local and state government, public agencies and community groups Theories, principles and practices for the effective use of online communication and digital media to reach targeted audiences Theories, principles and practices of transportation and land use planning and regulation, and/or public finance Engineering and construction disciplines, if applicable Federal, state, municipal and related legislative processes, procedures and protocols Research, and analytical techniques, methods, and procedures Major public works and/or transportation infrastructure projects, programs and/or operations Social media strategy Marketing and branding Protocol of communicating with and for public agencies Group dynamics and community organizing techniques Consensus building and conflict resolution Modern Management theories Applicable business software applications Skills: Developing and implementing communication strategies for complex transportation, infrastructure, and/or environmental planning projects Designing, implementing, and managing public or community programs to promote Metro′s services and programs through traditional and social media platforms Working and communicating with non-governmental and community-based organizations; as well as diverse populations Analyzing situations, identifying opportunities and problems, recommending appropriate actions and solutions, and evaluating outcomes Exercising sound judgment and creativity within established guidelines Communicating effectively orally and in writing, including public speaking and presenting Interacting professionally with various levels of Metro employees and outside representatives Researching and framing complex issues for communication to non-technical audiences Reaching consensus through community engagement Abilities: Conduct meaningful and appropriate outreach to support projects, programs and studies Effectively communicate complex and technical information to diverse audiences Work well with others across many departments and different external agencies Represent Metro before the public and elected officials Coordinate multiple projects and tasks, and meet critical deadlines Understand, interpret, and apply laws, rules, regs, policies, procedures, contracts, budgets, and labor/management agreements Compile, analyze, and interpret complex data Prepare clear and comprehensive reports and correspondence Supervise, train, and motivate assigned staff and consultants Interpret technical documents Read, write, speak, and understand English Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities. Application Procedure To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office One Gateway Plaza Los Angeles, CA 90012 Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date (BS). *Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties. Closing Date/Time: 06-MAY-24
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM TITLE: Program Manager (Economic Development Services) EXAM NUMBER: EW8194B-EA JOB TYPE: PERMANENT TYPE OF RECRUITMENT: OPEN COMPETITIVE - EMERGENCY APPOINTMENT FILING DATES: Applications will be accepted starting at 8:00 a.m. (PT) on February 27, 2024, until the needs of the service are met. The application filing period is subject to closure without notice. ABOUT THIS EMERGENCY APPOINTMENT: The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. Department of Economic Opportunity is seeking qualified candidates to fill a Program Manager (Economic Development Services) vacancy. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment to Program Manager (Economic Development Services) . WORK LOCATION: Economic Opportunity Headquarters 510 S Vermont Ave 11th Fl Los Angeles CA 90020 Economic Opportunity offers a hybrid telework schedule subject to the needs of the department. ABOUT THE DEPARTMENT: The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. We’re working to advance equity and inclusive, sustainable growth through all DEO programs and services by targeting economic benefits to the most vulnerable and marginalized communities, small businesses and residents in LA County. Our Vision: An equitable economy with thriving communities, inclusive and sustainable growth, and opportunity and mobility for all. Our Mission: DEO creates quality jobs, helps small businesses and high-road employers start and grow, and builds vibrant local communities and spaces. Essential Job Functions Develop, implement, and manage strategies for LA County with a focus on the region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Conduct comprehensive mapping of regional assets, such as commercial corridors, educational institutions, and workforce development resources. Formulate key metrics for outcomes and deliverables directed towards the region’s disadvantaged populations and focus areas. Conduct an inclusive regional business outreach for business retention and expansion efforts. Track and report on key outcomes and deliverables. Oversee a dedicated team to perform business outreach and projects throughout LA County. Identify and attend relevant business and trade events for business outreach and to build partnerships, collaborations, and funding opportunities. Collaborate with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce. Assist in the design and development of outreach and marketing materials, website updates, and social media updates to highlight LA County’s assets, opportunities, competitive advantages, and business resources. Requirements 1. One year of experience at the level of Los Angeles County's class of Project Supervisor, Community Services, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs - OR - 2. Three years of experience at the level of Los Angeles County's class of Community Center Director I, or higher, one year of which must include supervision during the last three years, participating in the development and/or implementation of community development and senior citizens services or related programs or in departmental administrative support functions -OR- 3. Three years of experience at the level of Executive Assistant, or higher, in a highly responsible administrative or staff capacity analyzing and making recommendations for the solution of problems related to the administration of community or senior services programs -OR- 4. Three years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one year of which must have been at the level of a Personnel Officer III or Administrative Services Manager III directing or assisting in directing an administrative, human resources, financial services or information technology program unit in the service of Los Angeles County The Los Angeles County Class Specifications can be found here - https://www.governmentjobs.com/careers/lacounty/classspecs DESIRABLE KNOWLEDGE AND SKILLS : Experience developing and implementing strategies with a focus on a region’s strategic industry sectors, competitive advantages, key economic indicators, and specific geographies. Experience mapping regional assets, such as commercial corridors, educational institutions, workforce development resources, and real estate assets. Experience in formulating key metrics for outcomes and deliverables directed towards regional disadvantaged populations and focus areas. Experience in business outreach for business retention and expansion efforts. Experience collaborating with relevant Federal, State, and County agencies, regional municipalities, community-based organizations, and chambers of commerce to build partnerships, collaborations, and funding opportunities. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - LIGHT: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information EXAMINATION CONTENT: Performance Evaluation weighted 100%. Those who achieve a passing score on this evaluation will be considered for permanent appointment. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Apply online by clicking on the "APPLY" button for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after an appointment has been made. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide all relevant training and experience in the spaces provided to assist in evaluating your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. Many important notifications will be sent electronically to the email address provided on the application, so it is important to provide a valid email address. Please add DEORecruitment@opportunity.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. You may opt out of emails from LA County. However, if you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. You may be required to verify your email address so plan to submit your online application well in advance of the deadline. This is only required once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT INFORMATION: For any questions regarding this examination, please send an email to DEORecruitment@opportunity.lacounty.gov. Please reference exam number EW8194B-EA in the subject line. California Relay Services Phone: (800) 735-2992 Teletype Phone: (800) 899-4099 ADA Coordinator Phone: (213) 300-4966 For detailed information, please click here
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Exempt, Full Time, Benefited position through 6/30/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $5,833.33- $7,500.00 per month. Location: San Bernardino. Work Schedule Exempt. 40 hours per week. Typically, Monday-Friday from 8:00AM-5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IECE Director or his/her designee, the Program Manager will work independently to oversee the successful operation of all currently operating ERCs. Serve as the main programmatic point of contact for the ERCs and work onsite at each ERC location. Monitor operating budget and coordinate with UEC Auxiliary Accounting on all budget and financial transactions. Monitor Affiliate Partner agreements to ensure compliance and milestone completion. Work with all IECE programs to coordinate training schedules, materials, equipment, travel, and logistics to deliver the training on-site or virtually. Plan and confirm all training programs, special initiatives and events with Affiliate Partners, other partner organizations and/or IECE programs including but not limited to space, equipment, materials as well as attendance of participants. Develop a recruitment and outreach plan for the recruitment of Affiliate Partners and training participants in collaboration with other IECE programs as needed. Develop promotional materials and distribute on all IECE and program specific social media and email platforms. Manage and Update meeting room reservation calendars and prepare meeting rooms for meetings. Ensure the smooth and effective planning and functioning of training events Create event flyers, send out weekly online communications, flyer posting and managing monthly newsletters and events. Provide a monthly activity log to the IECE Director. Attend Daily/Weekly meetings as needed. Monitor submission portal and review all Affiliate Partner applications submitted. Provide frequent updates of pertinent and timely information regarding all ERC program activities, issues, and opportunities to the IECE Director and IECE leadership team. Answer all incoming calls for ERC Affiliate Partner services and assist clients. Communicate any changes last-minute changes in events to appropriate IECE programs and team members. Understand and respond to all clients’ needs and requests in a timely and professional manner. Use good time management skills in prioritizing work and scheduling workshops and events. Represent the IECE and the ERCs in an official capacity regarding program activities, and coordinate communication with the business community of the Inland Empire region area. Lead and manage the program in accordance with the core values of the IECE, which include the following: At IECE, regardless of your role, you MUST think like an owner. We have become one of the largest Entrepreneurship Centers in the world because we take complete ownership of everything we do. On our team, if you are not RESULTS DRIVEN, you will feel like a stranger in a strange land. Results are what our students, community members and key partners expect from us, and what we consistently deliver. Constant learning is essential. If we are to live our core focus, we must be experts delivering state of the art, progressive programs, and educational resources. Experts become leaders in their field because of their perpetual learning ambition - and they continue as leaders and influencers due to their willingness to learn, grow and expand. Represent the ERCs at weekly and quarterly/annual IECE leadership team meetings. Other duties as assigned. Minimum Qualifications Education: High School Diploma or GED. Experience: 3+ years of experience working in a program management, customer service, event planning or hospitality management role. Ideal candidates would have knowledge of and experience with small business technical assistance programs such as the Small Business Development Center (SBDC) and Women’s Business Center (WBC). 2 + or more years of experience working in facilities, or event planning related role. Other: Must have a valid California Driver’s License. Must be able to proficiently use Canva for graphic design for community event flyers. Must be able to post to and manage all social platforms, such as, but not limited to, Instagram, Facebook, and LinkedIn. Exceptional customer service skills. Strong verbal and written communication skills. Ability to effectively communicate with a wide range of stakeholders. Ability to multi-task and work under tight deadlines with a high level of accuracy. Must be flexible with work schedule for evening and weekend hours as needed. Demonstrate problem solving abilities and the ability to listen, understand, and follow directions and training for applicable job-related tasks. Must be proficient in the following programs: Canva, Word, Outlook, Adobe Acrobat, and Excel. Exhibit professionalism, professional attire, and demeanor at all times. Demonstrate organizational skills and ability to independently prioritize daily workload. Must work effectively with colleagues and clients. Excellent interpersonal skills Ability to maintain a positive attitude. Knowledge of applicable safety practices. Preferred Qualifications Bachelor's degree in a business or a closely related field is desired. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 23, 2024
About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We’re responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Exempt, Full Time, Benefited position through 6/30/2025 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $5,833.33- $7,500.00 per month. Location: San Bernardino. Work Schedule Exempt. 40 hours per week. Typically, Monday-Friday from 8:00AM-5:00PM though some nights, weekend work may be required. First Review Deadline This position will remain open until filled. Typical Activities Under minimal supervision of the IECE Director or his/her designee, the Program Manager will work independently to oversee the successful operation of all currently operating ERCs. Serve as the main programmatic point of contact for the ERCs and work onsite at each ERC location. Monitor operating budget and coordinate with UEC Auxiliary Accounting on all budget and financial transactions. Monitor Affiliate Partner agreements to ensure compliance and milestone completion. Work with all IECE programs to coordinate training schedules, materials, equipment, travel, and logistics to deliver the training on-site or virtually. Plan and confirm all training programs, special initiatives and events with Affiliate Partners, other partner organizations and/or IECE programs including but not limited to space, equipment, materials as well as attendance of participants. Develop a recruitment and outreach plan for the recruitment of Affiliate Partners and training participants in collaboration with other IECE programs as needed. Develop promotional materials and distribute on all IECE and program specific social media and email platforms. Manage and Update meeting room reservation calendars and prepare meeting rooms for meetings. Ensure the smooth and effective planning and functioning of training events Create event flyers, send out weekly online communications, flyer posting and managing monthly newsletters and events. Provide a monthly activity log to the IECE Director. Attend Daily/Weekly meetings as needed. Monitor submission portal and review all Affiliate Partner applications submitted. Provide frequent updates of pertinent and timely information regarding all ERC program activities, issues, and opportunities to the IECE Director and IECE leadership team. Answer all incoming calls for ERC Affiliate Partner services and assist clients. Communicate any changes last-minute changes in events to appropriate IECE programs and team members. Understand and respond to all clients’ needs and requests in a timely and professional manner. Use good time management skills in prioritizing work and scheduling workshops and events. Represent the IECE and the ERCs in an official capacity regarding program activities, and coordinate communication with the business community of the Inland Empire region area. Lead and manage the program in accordance with the core values of the IECE, which include the following: At IECE, regardless of your role, you MUST think like an owner. We have become one of the largest Entrepreneurship Centers in the world because we take complete ownership of everything we do. On our team, if you are not RESULTS DRIVEN, you will feel like a stranger in a strange land. Results are what our students, community members and key partners expect from us, and what we consistently deliver. Constant learning is essential. If we are to live our core focus, we must be experts delivering state of the art, progressive programs, and educational resources. Experts become leaders in their field because of their perpetual learning ambition - and they continue as leaders and influencers due to their willingness to learn, grow and expand. Represent the ERCs at weekly and quarterly/annual IECE leadership team meetings. Other duties as assigned. Minimum Qualifications Education: High School Diploma or GED. Experience: 3+ years of experience working in a program management, customer service, event planning or hospitality management role. Ideal candidates would have knowledge of and experience with small business technical assistance programs such as the Small Business Development Center (SBDC) and Women’s Business Center (WBC). 2 + or more years of experience working in facilities, or event planning related role. Other: Must have a valid California Driver’s License. Must be able to proficiently use Canva for graphic design for community event flyers. Must be able to post to and manage all social platforms, such as, but not limited to, Instagram, Facebook, and LinkedIn. Exceptional customer service skills. Strong verbal and written communication skills. Ability to effectively communicate with a wide range of stakeholders. Ability to multi-task and work under tight deadlines with a high level of accuracy. Must be flexible with work schedule for evening and weekend hours as needed. Demonstrate problem solving abilities and the ability to listen, understand, and follow directions and training for applicable job-related tasks. Must be proficient in the following programs: Canva, Word, Outlook, Adobe Acrobat, and Excel. Exhibit professionalism, professional attire, and demeanor at all times. Demonstrate organizational skills and ability to independently prioritize daily workload. Must work effectively with colleagues and clients. Excellent interpersonal skills Ability to maintain a positive attitude. Knowledge of applicable safety practices. Preferred Qualifications Bachelor's degree in a business or a closely related field is desired. Benefits Include: Medical, Dental, Vision, Flex Cash option CalPERS Retirement and CalPers 457 Group Term Life/ Accidental Death & Dismemberment (AD&D) Holidays & Personal Holiday Vacation and Sick pay accruals Educational Assistance Benefit is based on availability of funding. Workers' Compensation, Unemployment Insurance, State Disability Insurance EQUAL OPPORTUNITY EMPLOYER University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC Affirmative Action Program, please contact UEC Human Resources at (909) 537-7589 Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by calling UEC's Human Resources Manager at 909-537-7589. EEO AA Policy Statement Employment of Individuals with Disabilities and Protected Veterans Supplemental Information UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW HIRE BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members? The County of Nevada, located in the scenic California Sierra foothills, is seeking a Behavioral Health Program Manager! Join a team of compassionate and committed staff who work together closely to support people with behavioral health needs in our community. This position plays a key role in managing our Adult System of Care, including our Full-Service Partnership Program and Crisis Systems . The person will also have the opportunity to work with community agencies, interact with community stakeholders, and represent the department in various settings. THE JOB This is a leadership position in the Adult Division within the Nevada County Behavioral Health. The department is looking for a licensed mental health professional who will lead the Adult Behavioral Health Team in ensuring that high-quality services are delivered to community members with serious mental illness. We are looking for candidates who believe in the possibility of recovery and who will work to create a system that supports people in achieving stability and progress toward their goals. In line with managing the Adult Division of Behavioral Health, the Program Manager will prepare grant and budget information, program-specific data, and other materials that may be needed for stakeholder or community meetings, grant applications, Board of Supervisor meetings, etc. The Program Manager will develop and review program policies and procedures specific to the assigned area and oversee several key contracts pertaining to service delivery and the crisis system. The Program Manager will also supervise assigned staff, ensuring staff training and development, completing employee performance evaluations, and addressing any challenges with employee performance. The Clinic Supervisor will be located in Grass Valley. This is not a remote position, though flexible schedules and some telework options are available. THE IDEAL CANDIDATE WILL HAVE: A strong background in mental health and substance use disorders. An understanding of serious mental illness Experience supervising employees and supporting their career development. Experience with contract or project management. The ability to interpret and apply provisions of law, rules, and regulations related to program area. The ability to build rapport and engage with multiple community partners and stakeholders in pursuit of a common goal. The ability to provide professional and technical consultation on complex projects or complex clinical presentations. A sense of humor and a passion for serving the community. MINIMUM QUALIFICATIONS The Behavioral Health Program Manager will be a licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency. THE AGENCY The Health & Human Services Agency (HHSA) is a thoughtful, strategic, and talented team that strives to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs. THE DEPARTMENT Behavioral Health seeks to provide high quality, culturally competent mental health and substance abuse treatment services to Nevada County residents. The services provided within Adult Behavioral Health help to manage or ameliorate symptoms of mental illness and/or substance use disorders in order to promote health and healing, safety, and the highest level of independence and community integration as possible. This is done through direct service provision and the use of contracted providers. THE COMMUNITY Nevada County is perfect for those who crave a peaceful and fulfilling lifestyle in the great outdoors. Surrounded by the stunning Sierra Nevada Mountains, this county is a nature lover’s paradise with state parks, lakes, and trails galore for hiking, camping, and fishing. And let’s not forget the ski resorts and snow parks, which make Nevada County a winter wonderland. Nevada County also has a thriving arts and cultural scene with a vibrant community of artists and musicians, galleries, theaters, and performance spaces. The fairgrounds hosts events year-round, including the ever-popular Nevada County Fair and the Draft Horse Classic. Nevada County is also an economic powerhouse, with local businesses and industries thriving in technology, health, and tourisim. BENEFITS This is a full-time and fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, a flexible spending account (FSA), and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW HIRE BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Interested in joining a fast-paced work environment filled with caring professionals dedicated to improving the lives of vulnerable community members? The County of Nevada, located in the scenic California Sierra foothills, is seeking a Behavioral Health Program Manager! Join a team of compassionate and committed staff who work together closely to support people with behavioral health needs in our community. This position plays a key role in managing our Adult System of Care, including our Full-Service Partnership Program and Crisis Systems . The person will also have the opportunity to work with community agencies, interact with community stakeholders, and represent the department in various settings. THE JOB This is a leadership position in the Adult Division within the Nevada County Behavioral Health. The department is looking for a licensed mental health professional who will lead the Adult Behavioral Health Team in ensuring that high-quality services are delivered to community members with serious mental illness. We are looking for candidates who believe in the possibility of recovery and who will work to create a system that supports people in achieving stability and progress toward their goals. In line with managing the Adult Division of Behavioral Health, the Program Manager will prepare grant and budget information, program-specific data, and other materials that may be needed for stakeholder or community meetings, grant applications, Board of Supervisor meetings, etc. The Program Manager will develop and review program policies and procedures specific to the assigned area and oversee several key contracts pertaining to service delivery and the crisis system. The Program Manager will also supervise assigned staff, ensuring staff training and development, completing employee performance evaluations, and addressing any challenges with employee performance. The Clinic Supervisor will be located in Grass Valley. This is not a remote position, though flexible schedules and some telework options are available. THE IDEAL CANDIDATE WILL HAVE: A strong background in mental health and substance use disorders. An understanding of serious mental illness Experience supervising employees and supporting their career development. Experience with contract or project management. The ability to interpret and apply provisions of law, rules, and regulations related to program area. The ability to build rapport and engage with multiple community partners and stakeholders in pursuit of a common goal. The ability to provide professional and technical consultation on complex projects or complex clinical presentations. A sense of humor and a passion for serving the community. MINIMUM QUALIFICATIONS The Behavioral Health Program Manager will be a licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency. THE AGENCY The Health & Human Services Agency (HHSA) is a thoughtful, strategic, and talented team that strives to protect lives, promote health and wellness, and provide support and services to help Nevada County residents meet their basic needs. THE DEPARTMENT Behavioral Health seeks to provide high quality, culturally competent mental health and substance abuse treatment services to Nevada County residents. The services provided within Adult Behavioral Health help to manage or ameliorate symptoms of mental illness and/or substance use disorders in order to promote health and healing, safety, and the highest level of independence and community integration as possible. This is done through direct service provision and the use of contracted providers. THE COMMUNITY Nevada County is perfect for those who crave a peaceful and fulfilling lifestyle in the great outdoors. Surrounded by the stunning Sierra Nevada Mountains, this county is a nature lover’s paradise with state parks, lakes, and trails galore for hiking, camping, and fishing. And let’s not forget the ski resorts and snow parks, which make Nevada County a winter wonderland. Nevada County also has a thriving arts and cultural scene with a vibrant community of artists and musicians, galleries, theaters, and performance spaces. The fairgrounds hosts events year-round, including the ever-popular Nevada County Fair and the Draft Horse Classic. Nevada County is also an economic powerhouse, with local businesses and industries thriving in technology, health, and tourisim. BENEFITS This is a full-time and fully benefited position. The County of Nevada offers an extensive benefit package including, but not limited to, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, a flexible spending account (FSA), and a deferred compensation plan including 401(a), 457(b) and Roth options. We also offer flexible schedules and a telework option! You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read the full job description here . Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Nevada County, CA
Grass Valley, California, United States
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
Apr 05, 2024
Full Time
Definition and Class Characteristics * * * $5,000 NEW-HIRE SIGNING BONUS * * * RELOCATION ALLOWANCE ALSO AVAILABLE TO QUALIFIED CANDIDATES! Join a fantastic group of dedicated mental health practitioners in this role of Behavioral Health Quality Assurance Manager. Your experience in understanding the complicated web of Mental Health Services Act, Medicare, Medi-Cal, Drug Medi-Cal Organized Delivery Systems, and other related systems of care are needed in this role. Help ensure compliance with state regulations while also assisting the department in understanding and improving the quality of care. This is an exciting time in the behavioral health world with expanded opportunities and changing expectations, and in this role you can help shape critical programs and services to meet the needs of the community. A licensed Master's or Doctoral level practitioner with four years of clinical and managerial responsibility in a health services agency is what we're looking for. Key competencies include the ability to develop complicated plans and projects and gain cooperation among staff for their fulfillment. Trustful leadership, follow-through, and an ability to keep an eye on what's going on at the State and Federal levels which may impact us, are all key attributes. The QA Manager will focus primarily on the following duties: Provide guidance to the Director, Behavioral Health, related to mental health and substance use disorder (SUD) programs and activities. Work closely with Division managers in developing program policies which meet federal, state, and local government requirements. Provide lead direction to clinical staff regarding quality assurance programs and expected outcomes. Oversee the preparation and implementation of four Performance Improvement Projects. Prepare and implement the Quality Improvement Work Plan, Cultural Competency Plan, and the SUD Implementation Plan. Plan and implement multi-faceted training for NCBH employees and contract providers and plan and implement State-mandated client satisfaction and provider satisfaction surveys. Participate in the implementation of an Electronic Health record and billing system Review and certify all network and organizational providers for compliance with state/federal Medi-Cal and DMC-ODS requirements and process all required filings for certification and recertification. Work with other department staff to develop strategies for measuring and improving the quality of services. Looking for work-life balance? This position is full-time and benefitted, receiving a generous leave program which compounds as tenure increases. Combined with 11 standard holidays and 2 floating holidays per year, flexible schedules, it’s clear that Nevada County cares for and supports employees striving for a balanced, healthy work and home life. The County of Nevada offers an extensive benefit package for our regular staff members. In addition to a wide choice of medical plans and excellent dental and vision plans, our staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. You matter at County of Nevada. Your contribution, your worth, your ideas, all have a place here. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We aim to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Learn more here about this job and the minimum qualifications. Benefits Guide The Benefits Guide is a comprehensive document for employees of the County of Nevada. Information contained in this summary of benefits is not a binding document. Refer to specific unit summaries and agreements (MOUs) for additional benefit information for each employee group. Health Insurance The County sponsored plan for 2024 is the PERS Gold PPO, but you can also choose plans from providers such as Anthem, Blue Shield, and PORAC (if you are a member) to suit your needs. 2024 Health Insurance Plans Anthem Select HMO Anthem Traditional HMO Blue Shield CalPERS Access+ HMO Blue Shield Trio HMO Kaiser HMO PERS Gold PPO (County sponsored plan) PERS Platinum PPO PORAC (Available to PORAC members only) Flexible Spending Accounts The County offers employees the option to contribute to a pre-tax medical FSA and dependent Care FSA. Life Insurance Voya is the County's life insurance provider. We offer the following products through Voya: Basic Accidental Death and Dismemberment Basic Term Life Optional Accidental Death and Dismemberment plans Optional Dependent Term Life Optional Term Life Dental & Vision Insurance Nevada County employees can opt to receive dental and vision insurance without opting for health insurance coverage as well. This will give employees more flexibility to match their choice of insurance plans to their specific needs. Delta Dental is the dental provider offered through Nevada County and VSP Vision Care is our vision care provider. Retirement The County is a member of the CalPERS retirement system and provides the opportunity for voluntary contributions to a 457 deferred compensation account through Nationwide by way of pre-tax and Roth payroll deductions. CalPERS Miscellaneous Tiers: Tier 1 (Classic-former employee originally hired on or before 12/13/12 and are returning to Nevada County) 2.7% @ 55 Tier 2 (Hired by a CalPERS employer between 12/14/12-12/31/12 and coming to Nevada County with less than 6 months between separation from former CalPERS employer and hire date with Nevada County) 2%@60 Tier 3 (Hired by first CalPERS employer on or after 1/1/13 or having a break in service of more than six months between another CalPERS employer and Nevada County) 2%@62 CalPERS Safety tiers: Tier 1 (Classic-former employees originally hired on or before 12/13/12 and are returning to Nevada County) 3% @ 50. Tier 2 (Hired by a CalPERS employer between 7/2411-12/31/12 and coming to Nevada County with less than 6-months between separation from former CalPERS employer and hire date with Nevada County) 3% @ 55. Tier 3 (Hired by any CalPERS employer on or after 1/1/13) 2.7% @ 57. We encourage you to visit the CalPERS home page, www.calpers.ca.gov , to search related information about the retirement plans noted here so that you fully understand what your retirement formula means to you. NEVADA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Any information on this page or documents and links are subject to change without notice. Nevada County Human Resources Department 950 Maidu Avenue, Nevada City, CA 95959 (530) 265-7010 option 2 Human.resources@nevadacountyca.gov www.nevadacountyca.gov Closing Date/Time: Continuous
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: Up to $96,300 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Work Schedule: Monday - Friday, 8am - 5pm, unless otherwise notified. This may include evenings, weekends, and holidays as circumstances dictate. Recruitment Closing Date: Open Until Filled First Application Review: May 2, 2024 Other : Priority consideration will be given to internal candidates THE DEPARTMENT: The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad range of crisis issues on the campus including medical aid calls, injuries and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community-oriented policing philosophy. DUTIES AND RESPONSIBILITIES: Strategic Leadership Direct the development and implementation of the university's strategic emergency management and business continuity planning and response programs. Direct the development and implementation of the Emergency Operations Plan (EOP) Create best practice model for emergency management and business continuity planning. Utilize innovative solutions to enhance emergency preparedness and response. Maintains a global understanding of University operations, to advise on business process flows related to business continuity and emergency planning. Develop Emergency Operations Center (EOC) plans for a range of potential disasters, i.e., event/crowd management, interruption of power/resources. Formulate and adopts appropriate new codes, rules, standards, policies, and procedures based on an analysis and interpretation of pertinent local, state, and federal environmental health and safety laws. Work with all campus administrators, academic departments, and specialized committees to provide technical and administrative policy and program direction in the continued development and implementation of emergency management and business continuity programs. Assist University Vice Presidents, Associate Vice Presidents, Deans, Directors Department Chairs/Heads and Supervisors in meeting their emergency management and business continuity responsibilities. Serve as the Campus Director of the Emergency Operations Center, when activated/as needed. Emergency Management and Disaster Recovery Responsible for the strategic development, oversight, training, and continuous improvement of the University's emergency management program. The manager may engage (either directly or indirectly) with various personnel in all university divisions, including approximately 250 volunteer emergency workers, and campus auxiliaries, including the Foundation and ASI. Assess the campus' potential susceptibility to disasters. Plans for risks such as natural disasters, including earthquakes, workplace and random threats, fires, civil disturbances, terrorism, potential explosions, floods, hazardous material spills and emissions, and other emergencies. Oversee evacuation coordinator program, which includes, training, workshops and seminars for evacuation coordinators Develop and update the campus Emergency Operations Plan (EOP), coordinates changes with affected entities and ensures compliance with State and Federal regulations. Evaluate departmental plans and integrates them into the University's EOP and emergency planning for continuity Recruit campus community members to serve as team members (i.e., Evacuation Coordinators, Emergency Operations Center team, etc.). Respond to the campus as soon as possible in the event of an emergency and activates the Emergency Operations Center (EOC) and initiates implementation of the Emergency Operations Plan. Coordinate campus emergency response and resource management with surrounding communities. Coordinates University participation in mutual aid arrangements, such as shelter facilities and temporary housing for animals. Confer with representatives from local agencies, including the California Emergency Management Agency, Federal Emergency Management Agency, Area D Emergency Services, the Los Angeles County Sheriff’s Office, and the Los Angeles County Fire Department to establish appropriate procedures and response, in the event of a major emergency. Formulate operational procedures and emergency scheduling to allow for optimum staff deployment when an emergency occurs. Create executive level training programs for Emergency Management Plan staff. Leads the design and training exercises and drills to test Emergency Management Plan effectiveness, including coordination with outside agencies, when appropriate. Responsible for the development and training, education, and presentations to the staff, faculty, University residential populations and the external community in emergency management. Coordinate recovery efforts after a major event and obtains available financial resources from outside agencies, when applicable. Represent the University on related matters with external entities such as the Chancellor's Office audits, State OES, FEMA, Fire Departments, State Fire Marshal, and local law enforcement. Participate on campus threat assessment and safety committees, as appropriate. Monitor social media and other open-source intelligence resources to help manage existing or potential threats or emergencies. Business Continuity Planning Responsible for the periodic plan quality reviews and ensures maintenance and improvements to the University's Business Continuity (BC) governance documentation. Lead the testing and ensures completion of BC testing documentation including testing plans, after action reports, issue logs, and Disaster Recovery (DR)/BC plan updates. Provide status reporting to all levels of management. Act as a central point of contact for BC governance; provides subject matter expertise. Responsible for the implementation of DR/BC strategies/plans in the face of a disruptive events. Responsible for the campus appropriate DR/BC resources, training, and user-friendly services. Ensure ongoing B/C training, plan testing, and plan maintenance. Lead ongoing program assessment (Methodology, progress, and web-based tool). Communications - In collaboration with Strategic Communications and/or University Leadership Oversee all emergency management related notifications Ensure timely and accurate information is disseminated through appropriate channels. Maintain a working knowledge of the University’s communication software. QUALIFICATIONS: Graduation from an accredited four-year college or university with a bachelor’s degree. Possession of a valid California driver license. Completion of Incident Command System (ICS) 100, 200, 300, 400, 700, and 800 courses. Possession of a valid basic First Aid and CPR card. Equivalent to three (3) years of full-time, progressively responsible relevant experience required in emergency management and business continuity planning. Management and supervisory experience Experience in planning, conducting and leading projects and meetings Proficiency with office computer systems Ability to travel by air/car/train and overnight as necessary to perform duties Must be available 24/7 as circumstances dictate PREFERRED EXPERIENCE: Experience in local, state, or federal emergency management agency or major university environment Certified Emergency Manager (CEM) credential from the International Association of Emergency Managers. Certification in other disaster related programs, participation and membership in regional organizations related to emergency management and preparedness Completion of FEMA Professional Development Series (PDS) Experience in budget development and management Experience with higher education institutions Public speaking experience Experience in a large, complex, and diverse public higher education or governmental institution Demonstrated experience with the full implementation of large-scale projects Experience working with federal, state, and local agencies on emergency management and business continuity issues Extensive knowledge of policies, procedures, and laws pertaining to the administration of emergency management and business continuity at a university Knowledge of emergency communication techniques and technologies Demonstrated proficiency in physical and human resource planning, with expertise in emergency planning and incident command system Ability to identify specific geologic/geographic, demographic, and other multidisciplinary factors related to emergency management Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 19, 2024
Type of Appointment: Full-time, Management Personnel Plan (MPP II) Anticipated Salary Range: Up to $96,300 annually (Commensurate with qualifications and experience) Benefits Include: (15) Paid Holidays, (24) Vacation Days, CSU Benefits Summary Work Schedule: Monday - Friday, 8am - 5pm, unless otherwise notified. This may include evenings, weekends, and holidays as circumstances dictate. Recruitment Closing Date: Open Until Filled First Application Review: May 2, 2024 Other : Priority consideration will be given to internal candidates THE DEPARTMENT: The University Police Department (UPD) is responsible for law enforcement, physical security, and emergency response at Cal Poly Pomona. The department is staffed by trained police officers, professional civilian staff and auxiliary personnel and is operational 24 hours-a-day, year-round. The peace officers of this department have statewide police authority and are vested with the same law enforcement powers and responsibilities as the municipal police or sheriff's departments in any California community. The department serves as "first responder" for a broad range of crisis issues on the campus including medical aid calls, injuries and environmental emergencies. The department is responsible for response to all emergencies, crime reports and investigations on campus (except homicides and missing persons per the Kristin Smart Act). In addition, the department offers a wide range of programs and services designed to enhance the safety and security of the community and support the mission of the university. These responsibilities are carried out through a set of core values that reflect commitment to the highest standards of excellence and incorporate the community-oriented policing philosophy. DUTIES AND RESPONSIBILITIES: Strategic Leadership Direct the development and implementation of the university's strategic emergency management and business continuity planning and response programs. Direct the development and implementation of the Emergency Operations Plan (EOP) Create best practice model for emergency management and business continuity planning. Utilize innovative solutions to enhance emergency preparedness and response. Maintains a global understanding of University operations, to advise on business process flows related to business continuity and emergency planning. Develop Emergency Operations Center (EOC) plans for a range of potential disasters, i.e., event/crowd management, interruption of power/resources. Formulate and adopts appropriate new codes, rules, standards, policies, and procedures based on an analysis and interpretation of pertinent local, state, and federal environmental health and safety laws. Work with all campus administrators, academic departments, and specialized committees to provide technical and administrative policy and program direction in the continued development and implementation of emergency management and business continuity programs. Assist University Vice Presidents, Associate Vice Presidents, Deans, Directors Department Chairs/Heads and Supervisors in meeting their emergency management and business continuity responsibilities. Serve as the Campus Director of the Emergency Operations Center, when activated/as needed. Emergency Management and Disaster Recovery Responsible for the strategic development, oversight, training, and continuous improvement of the University's emergency management program. The manager may engage (either directly or indirectly) with various personnel in all university divisions, including approximately 250 volunteer emergency workers, and campus auxiliaries, including the Foundation and ASI. Assess the campus' potential susceptibility to disasters. Plans for risks such as natural disasters, including earthquakes, workplace and random threats, fires, civil disturbances, terrorism, potential explosions, floods, hazardous material spills and emissions, and other emergencies. Oversee evacuation coordinator program, which includes, training, workshops and seminars for evacuation coordinators Develop and update the campus Emergency Operations Plan (EOP), coordinates changes with affected entities and ensures compliance with State and Federal regulations. Evaluate departmental plans and integrates them into the University's EOP and emergency planning for continuity Recruit campus community members to serve as team members (i.e., Evacuation Coordinators, Emergency Operations Center team, etc.). Respond to the campus as soon as possible in the event of an emergency and activates the Emergency Operations Center (EOC) and initiates implementation of the Emergency Operations Plan. Coordinate campus emergency response and resource management with surrounding communities. Coordinates University participation in mutual aid arrangements, such as shelter facilities and temporary housing for animals. Confer with representatives from local agencies, including the California Emergency Management Agency, Federal Emergency Management Agency, Area D Emergency Services, the Los Angeles County Sheriff’s Office, and the Los Angeles County Fire Department to establish appropriate procedures and response, in the event of a major emergency. Formulate operational procedures and emergency scheduling to allow for optimum staff deployment when an emergency occurs. Create executive level training programs for Emergency Management Plan staff. Leads the design and training exercises and drills to test Emergency Management Plan effectiveness, including coordination with outside agencies, when appropriate. Responsible for the development and training, education, and presentations to the staff, faculty, University residential populations and the external community in emergency management. Coordinate recovery efforts after a major event and obtains available financial resources from outside agencies, when applicable. Represent the University on related matters with external entities such as the Chancellor's Office audits, State OES, FEMA, Fire Departments, State Fire Marshal, and local law enforcement. Participate on campus threat assessment and safety committees, as appropriate. Monitor social media and other open-source intelligence resources to help manage existing or potential threats or emergencies. Business Continuity Planning Responsible for the periodic plan quality reviews and ensures maintenance and improvements to the University's Business Continuity (BC) governance documentation. Lead the testing and ensures completion of BC testing documentation including testing plans, after action reports, issue logs, and Disaster Recovery (DR)/BC plan updates. Provide status reporting to all levels of management. Act as a central point of contact for BC governance; provides subject matter expertise. Responsible for the implementation of DR/BC strategies/plans in the face of a disruptive events. Responsible for the campus appropriate DR/BC resources, training, and user-friendly services. Ensure ongoing B/C training, plan testing, and plan maintenance. Lead ongoing program assessment (Methodology, progress, and web-based tool). Communications - In collaboration with Strategic Communications and/or University Leadership Oversee all emergency management related notifications Ensure timely and accurate information is disseminated through appropriate channels. Maintain a working knowledge of the University’s communication software. QUALIFICATIONS: Graduation from an accredited four-year college or university with a bachelor’s degree. Possession of a valid California driver license. Completion of Incident Command System (ICS) 100, 200, 300, 400, 700, and 800 courses. Possession of a valid basic First Aid and CPR card. Equivalent to three (3) years of full-time, progressively responsible relevant experience required in emergency management and business continuity planning. Management and supervisory experience Experience in planning, conducting and leading projects and meetings Proficiency with office computer systems Ability to travel by air/car/train and overnight as necessary to perform duties Must be available 24/7 as circumstances dictate PREFERRED EXPERIENCE: Experience in local, state, or federal emergency management agency or major university environment Certified Emergency Manager (CEM) credential from the International Association of Emergency Managers. Certification in other disaster related programs, participation and membership in regional organizations related to emergency management and preparedness Completion of FEMA Professional Development Series (PDS) Experience in budget development and management Experience with higher education institutions Public speaking experience Experience in a large, complex, and diverse public higher education or governmental institution Demonstrated experience with the full implementation of large-scale projects Experience working with federal, state, and local agencies on emergency management and business continuity issues Extensive knowledge of policies, procedures, and laws pertaining to the administration of emergency management and business continuity at a university Knowledge of emergency communication techniques and technologies Demonstrated proficiency in physical and human resource planning, with expertise in emergency planning and incident command system Ability to identify specific geologic/geographic, demographic, and other multidisciplinary factors related to emergency management Equity, Diversity, and Inclusion At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success. We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community. More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Conflict of Interest This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file financial interest disclosure forms subject to state regulations. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/coi.shtml . Outside Employment Disclosure Executive and Management Plan Personnel employees must disclose all current outside employment at the time of hire as a precondition of hire and at the following times after hire: annually in July, within 30 days of accepting outside employment, and upon their manager’s request. For more information, go to https://www.cpp.edu/eoda-hr/departments/hrpar/outside-employment-disclosure.shtml . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Apr 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING A MANAGER OF COMMUNICATIONS AND COMMUNITY RELATIONS (MANAGER OF PROGRAMS) (This is an at-will position) Salary Range: $140,000 - $185,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM The primary objective of the Communications & Community Relations Division team is to cultivate and bolster a positive perception of the Port. This involves fostering awareness and understanding of Port operations across diverse audiences, including the international maritime industry, port complex stakeholders, local and regional communities, as well as Port employees. The team is dedicated to delivering strategic communication services, refining messaging, managing media relations, elevating brand awareness, and implementing community and education programs. Their responsibilities extend to addressing both anticipated and unforeseen communications challenges and opportunities. THE ROLE Under limited supervision of the Communications Director and Assistant Director, the Manager of Programs plays a pivotal role in the strategic development and day-to-day management of various programs within the Communications Division. This encompasses oversight of community sponsorships, outreach initiatives, educational programs, and administrative strategies. The Manager functions as a crucial point of contact for a spectrum of stakeholders, including businesses, educational institutions, non-profits, and community partners. In this capacity, the Manager nurtures partnerships, addresses educational programs, and tackles budget and administrative needs. Additionally, active participation in community events and meetings, along with representing the Port at external partner and in-person events, is integral to the role. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session on Thursday, May 2, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 375 903 991# Click here to join the meeting . EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE: Collaborate with the Director of Communications and Assistant Director in formulating and executing strategic plans for external sponsorships and community outreach, aligning with the Port of Long Beach’s community engagement, education, public relations, and communication goals as outlined in POLB’s Strategic Plan. Act as a primary point of contact for regional entities such as businesses, industry partners, institutions, residents, and community organizations. This includes fostering relationships with educational programs, elementary education providers, nonprofits, associations, local chambers of commerce, and neighborhood associations. Proactively identify and support collaboration opportunities between POLB and its education partners and centers, engaging them in Port-related issues, workforce landscape changes, and educational needs. Address future development concerns in line with the principles of social justice and racial equity, utilizing the framework of POLB’s Strategic Plan and Diversity, Equity, and Inclusion (DEI) efforts. Work closely with the Director of Communications and Assistant Director on matters related to innovation, economic development, and education programs. Seek opportunities for mutually beneficial initiatives that complement and support each other. Act as a primary liaison for logistics concerning sponsorships and partnerships with nonprofit and community partners, ensuring effective coordination and support. Attend meetings regularly with neighborhood associations, education partners, chambers of commerce, and other key regional associations. Represent POLB at external partner events to maintain a strong and visible presence. Partner closely with other communications officers to share information and news, collaboratively maximizing awareness and communications of POLB’s work underway, including the use of social media and other methods of communication. Support special projects as assigned by management. Perform other duties as assigned. REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: Bachelor’s Degree is required in the preferred fields of public administration, business management, communications, and public relations. Experience offering specific and substantial preparation for the position’s duties may be substituted for the required education on a year-for-year basis. Five or more years of recent progressively responsible professional-level work experience in public administration, community engagement, communications, public relations, or s ponsorship management programs with three years of supervisory experience. Demonstrated ability to work with diverse groups and astutely navigate sensitive issues. Must be a proficient communicator both orally and in writing to diverse audiences. Must have previous experience managing projects and budgets with excellent organizational skills to multi-task a variety of programs. Willingness to work an irregular schedule, including nights, weekends, and holidays. Ability to travel to work-related events, including off-site meetings and conferences. TECHNICAL SKILLS NEEDED: Ability to manage Community Sponsorship Programs, contracts, budgets, community outreach programs, education outreach, and schedules is required. It is essential that you possess the ability to establish and maintain working relationships across functional lines. DESIRABLE: A self-starter who is patient about engaging with the community. Port, City, public agency, or community management experience is desirable. Experience working in sponsorships/grants programs is desirable. Experience contracting with consultants and managing budgets is desirable. Experience working for or with higher education and community programs is desirable. You will need strong negotiation skills, political savvy, excellent client/customer relation skills, and public speaking/presentation skills to thrive. You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management. SELECTION PROCEDURE If you require accommodation because of a disability to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/. The final filing date for this recruitment is Wednesday, May 8, 2024 @ 4:30 pm PDT. To be considered for this opportunity, please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to evaluate candidate qualifications further. First and second-round panel interviews are scheduled for Thursday, May 23, 2024 (virtual) and Wednesday, May 29, 2024 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check. The Port reserves the right to extend the closing date without notice to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $140,000 - $185,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches up to 2% of the base salary for all qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid ParentalLeave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/8/2024 4:30 PM Pacific
Apr 18, 2024
Full Time
DESCRIPTION THE PORT OF LONG BEACH IS SEEKING A MANAGER OF COMMUNICATIONS AND COMMUNITY RELATIONS (MANAGER OF PROGRAMS) (This is an at-will position) Salary Range: $140,000 - $185,000 ABOUT US The Port of Long Beach, one of the world's busiest seaports, is an international gateway for the reliable, efficient, and sustainable movement of goods and is a leader in environmental stewardship. Credited with moving approximately $200 billion in trade, the Port serves as a critical hub for international commerce and is a major transportation center. East Asian trade accounts for the bulk of Long Beach shipments. Port-related international trade has a wide-ranging economic impact, supporting millions of jobs that benefit the region and the entire country. THE TEAM The primary objective of the Communications & Community Relations Division team is to cultivate and bolster a positive perception of the Port. This involves fostering awareness and understanding of Port operations across diverse audiences, including the international maritime industry, port complex stakeholders, local and regional communities, as well as Port employees. The team is dedicated to delivering strategic communication services, refining messaging, managing media relations, elevating brand awareness, and implementing community and education programs. Their responsibilities extend to addressing both anticipated and unforeseen communications challenges and opportunities. THE ROLE Under limited supervision of the Communications Director and Assistant Director, the Manager of Programs plays a pivotal role in the strategic development and day-to-day management of various programs within the Communications Division. This encompasses oversight of community sponsorships, outreach initiatives, educational programs, and administrative strategies. The Manager functions as a crucial point of contact for a spectrum of stakeholders, including businesses, educational institutions, non-profits, and community partners. In this capacity, the Manager nurtures partnerships, addresses educational programs, and tackles budget and administrative needs. Additionally, active participation in community events and meetings, along with representing the Port at external partner and in-person events, is integral to the role. CANDIDATE CONNECT (INFORMATION SESSION) To learn more about this exciting career opportunity and the Port of Long Beach, please join our virtual inf ormation session on Thursday, May 2, 2024, @ 5:00 pm PDT via MS Teams. This is a unique opportunity to hear first-hand about the position, speak directly with hiring leaders, ask questions, and learn why the Port of Long Beach is your employer of choice! Candidates are not required to be on camera. To join audio only, call +1 323-451-1087, Phone Conference ID: 375 903 991# Click here to join the meeting . EXAMPLES OF DUTIES HOW YOU GET TO CONTRIBUTE: Collaborate with the Director of Communications and Assistant Director in formulating and executing strategic plans for external sponsorships and community outreach, aligning with the Port of Long Beach’s community engagement, education, public relations, and communication goals as outlined in POLB’s Strategic Plan. Act as a primary point of contact for regional entities such as businesses, industry partners, institutions, residents, and community organizations. This includes fostering relationships with educational programs, elementary education providers, nonprofits, associations, local chambers of commerce, and neighborhood associations. Proactively identify and support collaboration opportunities between POLB and its education partners and centers, engaging them in Port-related issues, workforce landscape changes, and educational needs. Address future development concerns in line with the principles of social justice and racial equity, utilizing the framework of POLB’s Strategic Plan and Diversity, Equity, and Inclusion (DEI) efforts. Work closely with the Director of Communications and Assistant Director on matters related to innovation, economic development, and education programs. Seek opportunities for mutually beneficial initiatives that complement and support each other. Act as a primary liaison for logistics concerning sponsorships and partnerships with nonprofit and community partners, ensuring effective coordination and support. Attend meetings regularly with neighborhood associations, education partners, chambers of commerce, and other key regional associations. Represent POLB at external partner events to maintain a strong and visible presence. Partner closely with other communications officers to share information and news, collaboratively maximizing awareness and communications of POLB’s work underway, including the use of social media and other methods of communication. Support special projects as assigned by management. Perform other duties as assigned. REQUIREMENTS TO FILE EDUCATION, KNOWLEDGE & EXPERIENCE: Bachelor’s Degree is required in the preferred fields of public administration, business management, communications, and public relations. Experience offering specific and substantial preparation for the position’s duties may be substituted for the required education on a year-for-year basis. Five or more years of recent progressively responsible professional-level work experience in public administration, community engagement, communications, public relations, or s ponsorship management programs with three years of supervisory experience. Demonstrated ability to work with diverse groups and astutely navigate sensitive issues. Must be a proficient communicator both orally and in writing to diverse audiences. Must have previous experience managing projects and budgets with excellent organizational skills to multi-task a variety of programs. Willingness to work an irregular schedule, including nights, weekends, and holidays. Ability to travel to work-related events, including off-site meetings and conferences. TECHNICAL SKILLS NEEDED: Ability to manage Community Sponsorship Programs, contracts, budgets, community outreach programs, education outreach, and schedules is required. It is essential that you possess the ability to establish and maintain working relationships across functional lines. DESIRABLE: A self-starter who is patient about engaging with the community. Port, City, public agency, or community management experience is desirable. Experience working in sponsorships/grants programs is desirable. Experience contracting with consultants and managing budgets is desirable. Experience working for or with higher education and community programs is desirable. You will need strong negotiation skills, political savvy, excellent client/customer relation skills, and public speaking/presentation skills to thrive. You must be able to establish and maintain effective working relationships with various employees, vendor representatives, officials, and Port management. SELECTION PROCEDURE If you require accommodation because of a disability to participate in any phase of the application/selection process, please contact (562) 283-7500 or email Careers@polb.com . The Port of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the Port of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act or https://www.longbeach.gov/hr/about-us/talent-acquisition/the-fair-chance-act/. The final filing date for this recruitment is Wednesday, May 8, 2024 @ 4:30 pm PDT. To be considered for this opportunity, please submit a cover letter and resume with your application in PDF format. Incomplete applications (without a cover letter and resume) will not be considered. Individuals who are most qualified for the position will be invited to participate in the selection process, which may include a work-related assessment to evaluate candidate qualifications further. First and second-round panel interviews are scheduled for Thursday, May 23, 2024 (virtual) and Wednesday, May 29, 2024 (in-person) . Candidates should ensure availability on both dates. The successful candidate will be appointed shortly thereafter. References will be completed for finalist candidates; an employment offer is contingent on conducting a comprehensive background check. The Port reserves the right to extend the closing date without notice to accept additional applications. Those individuals determined to be most qualified for the position will be invited to participate in the selection process. THE BENEFITS: The Port of Long Beach has established an annual salary range of $140,000 - $185,000 (placement depends on qualifications). An attractive package of executive-level benefits is also included, with the opportunity to work in one of the most diverse and dynamic areas of the United States. The Port’s generous benefits package includes: Auto Allowance - $550.00 per month Executive Leave - 40 hours per year. Retirement - CalPERS 2% @ 62, coordinated with social security. Current member contribution is 8.00% for CalPERS, and 6.2% for social security, paid by the employee. Pay for Performance - Pay for Performance is awarded based on employee performance as demonstrated through achievement of individual goals, demonstration of required competencies, and available budget funds. Deferred Compensation - The City matches up to 2% of the base salary for all qualified members contributing to the 457(b) plan. Group Health Insurance - Medical and dental options (HMO and PPO). Free vision coverage. Life Insurance - City-paid life insurance policy of $20,000 plus executive insurance benefit equal to three times annual salary up to a maximum of $500,000. Disability Insurance - City-paid short- and long-term disability insurance. Vacation - Vacation is accrued at 3.7 hours per pay period to begin, which is equivalent to two weeks on an annual basis. Vacation can be used after six months of service. Sick Leave - Accrued at 8 hours per month. Accruals may be converted upon retirement to cash credit toward health and /or dental insurance premiums or retirement service credits. Paid Parental Leave - After six (6) months of City employment, the City pays up to 30 consecutive days (160 hours) for eligible employees to take paid time to bond with the child upon birth, adoption, or foster placement of a child, up to the age of 17. Holidays - 11 scheduled holidays per calendar year and four (4) personal holidays. Bereavement Leave - 5 days for death or critical illness of immediate family member. Education Reimbursement - Tuition reimbursement allows employees to obtain additional education or training. Annual Physical - Eligible to receive an annual physical examination at the city's expense through the city-provided program. Public Student Loan Forgiveness - As the Harbor Department of the City of Long Beach, a governmental agency, the Port of Long Beach is a qualifying employer for the Public Student Loan Forgiveness (PSLF) program. 529 college savings plan - The ScholarShare529 plan is an account that allows employees to invest specifically for future education expenses through the Long Beach City Employees Federal Credit Union. Funds can be used from your 529 savings plan to send your grandkids, kids, or even yourself to any accredited public or private U.S. college or university - or two-year technical or vocational institution. The Port of Long Beach is an Equal Opportunity Employer We do not discriminate based on race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, age, status as an individual with a disability, or other applicable legally protected characteristics. www.polb.com Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid ParentalLeave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/8/2024 4:30 PM Pacific