City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Apr 05, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California, United States
General The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. Essential Functions & Duties Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals. Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. Act as the subject matter expert and point of contact in problem and major incident resolution. Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures. Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills. Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation. Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained. Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements. Manage the inventory of IT assets and coordinate purchase of equipment. Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. Examples of Duties Manage escalations of user issues and assist in resolving complex technical issues. Provide on call support as required. Some weekend or after-hours work may be required. Develop reports and extract data from Help Desk Service Management system. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science or related field or Associate degree with relevant journey level experience. At least three (3) years of full-time progressively responsible experience in IT. Experience performing a variety of progressively responsible technical and/or analytical tasks for computer systems or services. Experience with Microsoft Windows operating system, 365 Suite and core software. Two (2) years full-time supervisory experience. Preferred Qualifications Excellent customer service skills. Able to communicate technical procedures and requirements to all types of users. Able to communicate effectively both orally and in writing. Effective writing for documenting support procedures. Able to understand and follow oral and written directions. Able to work cooperatively with others and independently with little oversight. Additional Information Selection Process May Include The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. Current Employment Benefits a t Samtrans : For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation How t o Apply: Complete an online employment application by 11:59 p.m. o f the listed closing date . A resume will not be accepted in lieu of the application . Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request . If you have a need for an accommodation, please contact the Human Resources Departmen t at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment . We are an Affirmative Action/Equal Opportunity Employer . Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. The selected candidate will be required to commute to the various divisions/location as needed to meet operational needs. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/5/2024 11:59 PM Pacific
May 01, 2024
Full Time
General The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting and gaining approval for all help desk support procedures and system documentation; and assisting team members in answering calls, addressing service or escalation issues, and applying independent decision making to resolve problems or escalate problems to management. The IT Operations Supervisor develops regular reports on help desk contacts, ensures that service levels are met, identifies trends and makes recommendations for service improvements, and provides budgetary recommendations to management for service growth and/or improvement. IT Operations Supervisor will work closely with various users in San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments and is responsible for managing all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions. The role will also contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level. Essential Functions & Duties Supervise help desk support staff’s daily activities ensuring timely and professional delivery of technical support for calls on computers, core software products, and related hardware peripherals. Plan, organize, and direct the work of help desk support staff, including Help Desk Specialists; schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. Act as the subject matter expert and point of contact in problem and major incident resolution. Document, track, and report on software and hardware malfunctions; ensure that detailed descriptions of user’s problems are documented in the ITSM; prioritize requests and label according to established procedures. Train help desk staff on areas of responsibility, new technology, and support procedures. Ensure help desk staff provides consistent, high-quality, and professional service, including communication and telephone skills. Proactively identify process improvement opportunities, including end-user training tools, onboarding, and documentation. Monitor help desk activities and respond to inquiries; provide technical troubleshooting, determine type of request, diagnose and provide solutions or escalate complex problems to appropriate personnel as required, and ensure proper problem notification procedures are being followed. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem resolution records are maintained. Provide management reports on help desk operations and issues, including recommendations for areas of service or technology improvements. Manage the inventory of IT assets and coordinate purchase of equipment. Supervise staff. Hire, mentor and take appropriate corrective action and/ or disciplinary action. Ensure EEO policies and procedures are followed. Participate in selection of staff. Coordinate staff training and professional development. Establish performance objectives. Monitor and evaluate employee performance. Examples of Duties Manage escalations of user issues and assist in resolving complex technical issues. Provide on call support as required. Some weekend or after-hours work may be required. Develop reports and extract data from Help Desk Service Management system. Establish and maintain cooperative and effective working relationships with others. Maintain current knowledge of various systems applications and operations. Operate a variety of office machines and equipment, including computer hardware and software. Troubleshoot, diagnose, and repair basic network, systems, and applications malfunctions. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science or related field or Associate degree with relevant journey level experience. At least three (3) years of full-time progressively responsible experience in IT. Experience performing a variety of progressively responsible technical and/or analytical tasks for computer systems or services. Experience with Microsoft Windows operating system, 365 Suite and core software. Two (2) years full-time supervisory experience. Preferred Qualifications Excellent customer service skills. Able to communicate technical procedures and requirements to all types of users. Able to communicate effectively both orally and in writing. Effective writing for documenting support procedures. Able to understand and follow oral and written directions. Able to work cooperatively with others and independently with little oversight. Additional Information Selection Process May Include The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. Current Employment Benefits a t Samtrans : For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation How t o Apply: Complete an online employment application by 11:59 p.m. o f the listed closing date . A resume will not be accepted in lieu of the application . Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request . If you have a need for an accommodation, please contact the Human Resources Departmen t at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment . We are an Affirmative Action/Equal Opportunity Employer . Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. The selected candidate will be required to commute to the various divisions/location as needed to meet operational needs. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/5/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
THIS IS A SEASONAL POSITION Summer Camp Manager I Salary: $17.50 Purpose of Classification: The purpose of this classification is to plan, organize and administer the City Recreational Summer Camp under direction of facility manager; managing camp program operations, administration, facilities, and recreational programs for campers; performing related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, the Camp Director works at the campsite during operations. During camp, the Camp Director has oversight of all camp operations and uses broad discretion to makes judgments and decisions in collaboration with facility manager within the overall policy guidelines established by the department. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Work Delegation: Assists in the development and implementation of goals, objectives, policies, and procedures for a Summer Camp; Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors staff, evaluates their impact and implements policy and procedure improvements; Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration, personnel records, periodic progress reports on camp activities, accident reports. Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities T his is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; Principles and methods of camp planning and design, recreational programs, camp operations Techniques of supervision including planning, assigning and monitoring work and of evaluation of assigned staff; Administrative principles and methods, including goal setting, program development and implementation; Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; Safe work methods and safety regulations pertaining to the work. Ability to: Plan, organize, assign, direct, review, and evaluate the work of assigned staff; Supervise, motivate, and evaluate staff and provide for their training and professional development; Establish and maintain effective working relationships with those contacted in the course of the work; Communicate courteously and effectively with other camp staff members and relate well with campers in all age groups and the public; Identify camp recreational and operational needs and recommend alternatives or enhancements; Exercise sound independent judgment within general established guidelines; Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public. Minimum Qualifications - Education and Experience Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; Four (4) years of progressively responsible experience in recreation or camp programs, which includes at least two (2) years at a supervisory level. Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. Licensures and Certifications Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. CPR and first aid certification required at start of the summer season. Additional Information: City of Atlanta required training: May 28th - May 31, 2024. Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 20,2024; hours are 7:30 am - 6:00 pm - Vacation requests during this time will not be approved. All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. Resumes will be accepted CBF2024 DPR2024
Mar 08, 2024
Full Time
THIS IS A SEASONAL POSITION Summer Camp Manager I Salary: $17.50 Purpose of Classification: The purpose of this classification is to plan, organize and administer the City Recreational Summer Camp under direction of facility manager; managing camp program operations, administration, facilities, and recreational programs for campers; performing related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, the Camp Director works at the campsite during operations. During camp, the Camp Director has oversight of all camp operations and uses broad discretion to makes judgments and decisions in collaboration with facility manager within the overall policy guidelines established by the department. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Work Delegation: Assists in the development and implementation of goals, objectives, policies, and procedures for a Summer Camp; Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors staff, evaluates their impact and implements policy and procedure improvements; Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration, personnel records, periodic progress reports on camp activities, accident reports. Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities T his is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; Principles and methods of camp planning and design, recreational programs, camp operations Techniques of supervision including planning, assigning and monitoring work and of evaluation of assigned staff; Administrative principles and methods, including goal setting, program development and implementation; Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; Safe work methods and safety regulations pertaining to the work. Ability to: Plan, organize, assign, direct, review, and evaluate the work of assigned staff; Supervise, motivate, and evaluate staff and provide for their training and professional development; Establish and maintain effective working relationships with those contacted in the course of the work; Communicate courteously and effectively with other camp staff members and relate well with campers in all age groups and the public; Identify camp recreational and operational needs and recommend alternatives or enhancements; Exercise sound independent judgment within general established guidelines; Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public. Minimum Qualifications - Education and Experience Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; Four (4) years of progressively responsible experience in recreation or camp programs, which includes at least two (2) years at a supervisory level. Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. Licensures and Certifications Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. CPR and first aid certification required at start of the summer season. Additional Information: City of Atlanta required training: May 28th - May 31, 2024. Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 20,2024; hours are 7:30 am - 6:00 pm - Vacation requests during this time will not be approved. All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. Resumes will be accepted CBF2024 DPR2024
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
THIS IS A SEASONAL POSITION Summer Camp Manager I [Lake Allatoona - Programming] Salary: $17.50 General Description and Classification Standards Under direction, plans, organizes and administers a City Recreational Summer Camp; manages camp program operations, administration, facilities, and recreational programs for campers; performs related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, Program Director works at the campsite while the Camp is open. During camp, the Program Director has oversight of all camp functions and uses broad discretion to makes judgments and decisions in collaboration with the assigned Recreation Staff within the overall policy guidelines established by the department. This position will live onsite Monday night through Friday morning. Room and board is provided. Essential Duties & Responsibilities T hese are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Assists in the development and implementation of goals, objectives, policies, and procedures for a City Recreational Summer Camp; • Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; • In collaboration with assigned Recreation Staff reviews and evaluates the work of camp staff, including taking disciplinary action; • Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors developments related to camp construction and maintenance, evaluates their impact and implements policy and procedure improvements; • Establishes and maintains good public relations with citizens, civic groups, and other departments of governmental agencies. • Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration and rental fees, personnel records, periodic progress reports on camp activities, accident reports; prepares maintenance requests and requisitions; • Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: • Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; • Principles and methods of camp planning and design, recreational programs, maintenance and camp operations, and environmental conservation and ecology; • Techniques of supervision including planning, assigning and monitoring work and of evaluation of camp staff; • Administrative principles and methods, including goal setting, program development and implementation; • Theories, principles, techniques and equipment used in camp facilities and maintenance and operations; • Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; • Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; • Safe work methods and safety regulations pertaining to the work. Ability to: • Plan, organize, assign, direct, review, and evaluate the work of assigned staff; • Select, motivate, and evaluate staff and provide for their training and professional development; • Develop and implement goals, objectives, policies, procedures, work standards and internal controls; • Establish and maintain effective working relationships with those contacted in the course of the work; • Communicate courteously and effectively with assigned Recreation staff and other camp staff members and relate well with campers in all age groups and the public; • Identify camp recreational and operational needs and recommend alternatives or enhancements; • Exercise sound independent judgment within general established guidelines; • Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public Minimum Qualifications - Education and Experience • Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; • Four (4) years of progressively responsible experience in recreation or camp programs, • which includes at least two (2) years at a supervisory level. • Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR • One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. • Must pass background check for criminal and child protective findings. • Must pass a drug screening. Licensures and Certifications • Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. • CPR and first aid certification required at start of the summer season. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Additional Information: “• City of Atlanta required training May 28th - May 31st , 2024. • Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 24TH , 2024; hours are 7:30 am - 6:00 pm ; Vacation requests during this time will not be approved. • All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. • Resumes will be accepted.” CBF2024 DPR2024
Mar 08, 2024
Full Time
THIS IS A SEASONAL POSITION Summer Camp Manager I [Lake Allatoona - Programming] Salary: $17.50 General Description and Classification Standards Under direction, plans, organizes and administers a City Recreational Summer Camp; manages camp program operations, administration, facilities, and recreational programs for campers; performs related work as required. This position is responsible for the day-to-day operation of a City Recreational Summer Camp at the campsite, including directing the food service, maintenance, recreation, administration, and medical services. For seven weeks, Program Director works at the campsite while the Camp is open. During camp, the Program Director has oversight of all camp functions and uses broad discretion to makes judgments and decisions in collaboration with the assigned Recreation Staff within the overall policy guidelines established by the department. This position will live onsite Monday night through Friday morning. Room and board is provided. Essential Duties & Responsibilities T hese are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Assists in the development and implementation of goals, objectives, policies, and procedures for a City Recreational Summer Camp; • Plans, organizes and directs, through subordinate supervisors, the operation of the camp administrative, recreation programs, food service, maintenance and medical care functions; • In collaboration with assigned Recreation Staff reviews and evaluates the work of camp staff, including taking disciplinary action; • Ensures compliance of camp facilities and activities to pertinent codes, regulations and guidelines; monitors developments related to camp construction and maintenance, evaluates their impact and implements policy and procedure improvements; • Establishes and maintains good public relations with citizens, civic groups, and other departments of governmental agencies. • Prepares or reviews and maintains a wide variety of written reports and records, including reports on camp registration and rental fees, personnel records, periodic progress reports on camp activities, accident reports; prepares maintenance requests and requisitions; • Assists in the development of policy and implements procedures to ensure the health and safety of campers and camp staff, sanitary and safe facilities, and camp security; and performs related work as assigned. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: • Principles and practices of camp recreation program planning, development and implementation; including American Camping Association standards; • Principles and methods of camp planning and design, recreational programs, maintenance and camp operations, and environmental conservation and ecology; • Techniques of supervision including planning, assigning and monitoring work and of evaluation of camp staff; • Administrative principles and methods, including goal setting, program development and implementation; • Theories, principles, techniques and equipment used in camp facilities and maintenance and operations; • Applicable laws and regulations; codes, ordinances, and guidelines pertaining to the work; • Computer applications and software used to track camp usage with standard desktop applications such as Microsoft Word, Microsoft Excel, camp-tracking databases, and related software programs and systems; • Safe work methods and safety regulations pertaining to the work. Ability to: • Plan, organize, assign, direct, review, and evaluate the work of assigned staff; • Select, motivate, and evaluate staff and provide for their training and professional development; • Develop and implement goals, objectives, policies, procedures, work standards and internal controls; • Establish and maintain effective working relationships with those contacted in the course of the work; • Communicate courteously and effectively with assigned Recreation staff and other camp staff members and relate well with campers in all age groups and the public; • Identify camp recreational and operational needs and recommend alternatives or enhancements; • Exercise sound independent judgment within general established guidelines; • Prepare clear, concise and complete reports and other written correspondence; and Represent the City effectively in meetings with community groups, businesses, and the public Minimum Qualifications - Education and Experience • Bachelor’s degree from an accredited college or university with major course work in recreation, physical education, business or public administration or a closely related field; • Four (4) years of progressively responsible experience in recreation or camp programs, • which includes at least two (2) years at a supervisory level. • Additional recreation or camp experience may be substituted on a year- for-year basis for up to two (2) years of the education requirement. OR • One-year experience (or equivalent summer sessions) in a residence recreational summer camp at a level equivalent to the City’s Camp Staff Supervisor. • Must pass background check for criminal and child protective findings. • Must pass a drug screening. Licensures and Certifications • Must be able to travel to various locations within the City of Atlanta and to the camps to meet the program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid Georgia driver's license as well as a satisfactory driving record. • CPR and first aid certification required at start of the summer season. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Additional Information: “• City of Atlanta required training May 28th - May 31st , 2024. • Summer staff will be required to work an 8-hour shift Monday - Friday from June 3rd - July 24TH , 2024; hours are 7:30 am - 6:00 pm ; Vacation requests during this time will not be approved. • All summer staff must be actively involved with campers during swim times and wear a bathing suit (one-piece for females, swimming trunks with lining for males). Staff is not required to know how to swim or teach swim lessons. • Resumes will be accepted.” CBF2024 DPR2024
State of Missouri
Jefferson City, Missouri, United States
Why you'll love this position: The Division of Purchasing is responsible for the purchase of products and services needed by state agencies to fulfill their missions in the Executive Branch. This is a senior-level professional position accountable for managing and overseeing the competitive procurement process on behalf of state agencies. At this level, employees give advice on procurement methods including, but not limited to: identifying and prioritizing needs, assessing the impact of procurement decisions, and developing strategies to mitigate risk. Employees are also accountable for recommending state policies and guidelines, training state agency staff, and reviewing state procurements for compliance with statutes, administrative rules, and policies. What you'll do: Procure a wide variety of procurements for commodities, services, and/or information technology projects, many of which are highly technical and require complex procurement standards and procedures such as negotiation, including conducting evaluations of bids received and leading evaluation teams of subject matter experts as needed. Determine which method of procurement process is appropriate to initiate and manage each specific procurement's circumstances. Prepare detailed solicitation documents to solicit proposals from responsible vendors. Conduct pre-proposal conferences. Potentially train and supervise team of buyers by providing assistance and guidance in solving complex procurement problems, interpreting purchasing rules and procedures, and approving their bid documents. Advise and train user agency staff regarding state statutes, regulations, and procedures for the procurement of commodities, IT, and/or services. Receive general supervision from leadership; however, individual is expected to perform duties with considerable independence. All you need for success: Minimum Qualifications Bachelor's degree required. (Substitution on the bachelor's degree may be allowed if combined education and experience total 4 or more years of relevant procurement experience and college education) Desirable for the candidate to have 5-7 years of relevant government procurement experience in addition to a Bachelor's degree. Preferred Knowledge, Skills, and Abilities Comprehensive knowledge of state statutes and procedures of state government purchasing, specifically State of Missouri laws. Ability to obtain and evaluate competitive bids. Ability to secure, interpret, and analyze technical data, and to exercise sound judgment in arriving at conclusions. Ability to work independently in assessing and managing priorities. Effective written and oral communication Ability to analyze facts, apply identified parameters, and draw conclusions. Self-starter who takes ownership of responsibilities. Organized and detail oriented. Adaptable to change, deadlines, and working with teams. Ability to establish and maintain effective working relationships with co-workers, agency staff, and vendors Experience with computers, desktop applications including Microsoft Office products. Knowledge of SAMII, MissouriBUYS and SharePoint are preferred. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. If you have questions about this position please contact: recruiter@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Closing Date/Time: 2024-05-08
Apr 25, 2024
Full Time
Why you'll love this position: The Division of Purchasing is responsible for the purchase of products and services needed by state agencies to fulfill their missions in the Executive Branch. This is a senior-level professional position accountable for managing and overseeing the competitive procurement process on behalf of state agencies. At this level, employees give advice on procurement methods including, but not limited to: identifying and prioritizing needs, assessing the impact of procurement decisions, and developing strategies to mitigate risk. Employees are also accountable for recommending state policies and guidelines, training state agency staff, and reviewing state procurements for compliance with statutes, administrative rules, and policies. What you'll do: Procure a wide variety of procurements for commodities, services, and/or information technology projects, many of which are highly technical and require complex procurement standards and procedures such as negotiation, including conducting evaluations of bids received and leading evaluation teams of subject matter experts as needed. Determine which method of procurement process is appropriate to initiate and manage each specific procurement's circumstances. Prepare detailed solicitation documents to solicit proposals from responsible vendors. Conduct pre-proposal conferences. Potentially train and supervise team of buyers by providing assistance and guidance in solving complex procurement problems, interpreting purchasing rules and procedures, and approving their bid documents. Advise and train user agency staff regarding state statutes, regulations, and procedures for the procurement of commodities, IT, and/or services. Receive general supervision from leadership; however, individual is expected to perform duties with considerable independence. All you need for success: Minimum Qualifications Bachelor's degree required. (Substitution on the bachelor's degree may be allowed if combined education and experience total 4 or more years of relevant procurement experience and college education) Desirable for the candidate to have 5-7 years of relevant government procurement experience in addition to a Bachelor's degree. Preferred Knowledge, Skills, and Abilities Comprehensive knowledge of state statutes and procedures of state government purchasing, specifically State of Missouri laws. Ability to obtain and evaluate competitive bids. Ability to secure, interpret, and analyze technical data, and to exercise sound judgment in arriving at conclusions. Ability to work independently in assessing and managing priorities. Effective written and oral communication Ability to analyze facts, apply identified parameters, and draw conclusions. Self-starter who takes ownership of responsibilities. Organized and detail oriented. Adaptable to change, deadlines, and working with teams. Ability to establish and maintain effective working relationships with co-workers, agency staff, and vendors Experience with computers, desktop applications including Microsoft Office products. Knowledge of SAMII, MissouriBUYS and SharePoint are preferred. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. If you have questions about this position please contact: recruiter@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Closing Date/Time: 2024-05-08
State of Missouri
Jefferson City, Missouri, United States
Why you'll love this position: The Division of Purchasing is responsible for the purchase of products and services needed by state agencies to fulfill their missions in the Executive Branch. This is a senior-level professional position accountable for managing and overseeing the competitive procurement process on behalf of state agencies. At this level, employees give advice on procurement methods including, but not limited to: identifying and prioritizing needs, assessing the impact of procurement decisions, and developing strategies to mitigate risk. Employees are also accountable for recommending state policies and guidelines, training state agency staff, and reviewing state procurements for compliance with statutes, administrative rules, and policies. What you'll do: Procure a wide variety of procurements for commodities, services, and/or information technology projects, many of which are highly technical and require complex procurement standards and procedures such as negotiation, including conducting evaluations of bids received and leading evaluation teams of subject matter experts as needed. Determine which method of procurement process is appropriate to initiate and manage each specific procurement's circumstances. Prepare detailed solicitation documents to solicit proposals from responsible vendors. Conduct pre-proposal conferences. Potentially train and supervise team of buyers by providing assistance and guidance in solving complex procurement problems, interpreting purchasing rules and procedures, and approving their bid documents. Advise and train user agency staff regarding state statutes, regulations, and procedures for the procurement of commodities, IT, and/or services. Receive general supervision from leadership; however, individual is expected to perform duties with considerable independence. All you need for success: Minimum Qualifications Bachelor's degree required. (Substitution on the bachelor's degree may be allowed if combined education and experience total 4 or more years of relevant procurement experience and college education) Desirable for the candidate to have 5-7 years of relevant government procurement experience in addition to a Bachelor's degree. Preferred Knowledge, Skills, and Abilities Comprehensive knowledge of state statutes and procedures of state government purchasing, specifically State of Missouri laws. Ability to obtain and evaluate competitive bids. Ability to secure, interpret, and analyze technical data, and to exercise sound judgment in arriving at conclusions. Ability to work independently in assessing and managing priorities. Effective written and oral communication Ability to analyze facts, apply identified parameters, and draw conclusions. Self-starter who takes ownership of responsibilities. Organized and detail oriented. Adaptable to change, deadlines, and working with teams. Ability to establish and maintain effective working relationships with co-workers, agency staff, and vendors Experience with computers, desktop applications including Microsoft Office products. Knowledge of SAMII, MissouriBUYS and SharePoint are preferred. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. If you have questions about this position please contact: recruiter@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Closing Date/Time: 2024-05-08
Apr 25, 2024
Full Time
Why you'll love this position: The Division of Purchasing is responsible for the purchase of products and services needed by state agencies to fulfill their missions in the Executive Branch. This is a senior-level professional position accountable for managing and overseeing the competitive procurement process on behalf of state agencies. At this level, employees give advice on procurement methods including, but not limited to: identifying and prioritizing needs, assessing the impact of procurement decisions, and developing strategies to mitigate risk. Employees are also accountable for recommending state policies and guidelines, training state agency staff, and reviewing state procurements for compliance with statutes, administrative rules, and policies. What you'll do: Procure a wide variety of procurements for commodities, services, and/or information technology projects, many of which are highly technical and require complex procurement standards and procedures such as negotiation, including conducting evaluations of bids received and leading evaluation teams of subject matter experts as needed. Determine which method of procurement process is appropriate to initiate and manage each specific procurement's circumstances. Prepare detailed solicitation documents to solicit proposals from responsible vendors. Conduct pre-proposal conferences. Potentially train and supervise team of buyers by providing assistance and guidance in solving complex procurement problems, interpreting purchasing rules and procedures, and approving their bid documents. Advise and train user agency staff regarding state statutes, regulations, and procedures for the procurement of commodities, IT, and/or services. Receive general supervision from leadership; however, individual is expected to perform duties with considerable independence. All you need for success: Minimum Qualifications Bachelor's degree required. (Substitution on the bachelor's degree may be allowed if combined education and experience total 4 or more years of relevant procurement experience and college education) Desirable for the candidate to have 5-7 years of relevant government procurement experience in addition to a Bachelor's degree. Preferred Knowledge, Skills, and Abilities Comprehensive knowledge of state statutes and procedures of state government purchasing, specifically State of Missouri laws. Ability to obtain and evaluate competitive bids. Ability to secure, interpret, and analyze technical data, and to exercise sound judgment in arriving at conclusions. Ability to work independently in assessing and managing priorities. Effective written and oral communication Ability to analyze facts, apply identified parameters, and draw conclusions. Self-starter who takes ownership of responsibilities. Organized and detail oriented. Adaptable to change, deadlines, and working with teams. Ability to establish and maintain effective working relationships with co-workers, agency staff, and vendors Experience with computers, desktop applications including Microsoft Office products. Knowledge of SAMII, MissouriBUYS and SharePoint are preferred. Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. More reasons to love this position: The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here. If you have questions about this position please contact: recruiter@oa.mo.gov The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees Closing Date/Time: 2024-05-08
Contracts Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Contracts Manager to join our team. The Contract Manager will be responsible for the developing, maintaining and negotiating contracts with county and third-party providers and professional and ancillary providers, including the ongoing management of Letters of Agreement. The incumbent will participate in network development, physician recruitment, rate proposal analyses and present proposals to the Contracting leadership. The incumbent will support contracts as assigned by the Board of Directors and Provider Network Operation's leadership. Position Information: Department: Contracting Salary Grade: M - $85,000 - $141,086 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Contracting Functions Manages contracting operations, provider inquiries and participates in cross-function teams to implement and resolve provider related issues. Negotiates and manages Medi-Cal, Medicare and Dual-Eligible contracts with the county, third-party providers and professional and ancillary providers. Oversees the end-to-end process for member specific Letters of Agreement (LOA) requests received from internal and external Utilization Management departments for members being directed to an out of network provider for covered services. Works with staff to review all LOA requests for accuracy and appropriateness and attempts to identify opportunities to redirect to an in-network provider. Maintains and reports statuses of LOA dispositions and develops action plans to transition non-contracted providers to full contracts when possible and collaborates with other staff to monitor and expedite the credentialing/contracting process. Optimizes and maintains accuracy and integrity of new and existing provider contracts to ensure compliance with Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) mandates. Manages project plans when implementing network-wide contract initiatives. Coordinates with legal, Medical Management, Provider Relations, Finance, and Sales and Marketing to implement new and renewing provider contracts. Monitors performance and utilization trends of assigned networks to assess new opportunities for cost savings, alternate delivery models and financial risk sharing through contractual arrangements. Works with leadership to identify and problem-solve provider contracting issues. 15% - Administrative Support Participate in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the teams in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops desktop procedures, network overviews, and identifies network nuances that improve processes and workflows. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 4 years of experience with provider contracting, negotiation, hospital and delegated health network/medical group provider agreements or other complex provider contracts required. Experience with Medi-Cal and Medicare lines of business within a health plan or large health care delivery system required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 4 years of contracting and/or network management experience in California with a health plan or large provider delivery system. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/contracts-manager-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2f3079366b06a644844794f7692759cc
May 01, 2024
Full Time
Contracts Manager CalOptima CalOptima Health is seeking a highly motivated an experienced Contracts Manager to join our team. The Contract Manager will be responsible for the developing, maintaining and negotiating contracts with county and third-party providers and professional and ancillary providers, including the ongoing management of Letters of Agreement. The incumbent will participate in network development, physician recruitment, rate proposal analyses and present proposals to the Contracting leadership. The incumbent will support contracts as assigned by the Board of Directors and Provider Network Operation's leadership. Position Information: Department: Contracting Salary Grade: M - $85,000 - $141,086 Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Contracting Functions Manages contracting operations, provider inquiries and participates in cross-function teams to implement and resolve provider related issues. Negotiates and manages Medi-Cal, Medicare and Dual-Eligible contracts with the county, third-party providers and professional and ancillary providers. Oversees the end-to-end process for member specific Letters of Agreement (LOA) requests received from internal and external Utilization Management departments for members being directed to an out of network provider for covered services. Works with staff to review all LOA requests for accuracy and appropriateness and attempts to identify opportunities to redirect to an in-network provider. Maintains and reports statuses of LOA dispositions and develops action plans to transition non-contracted providers to full contracts when possible and collaborates with other staff to monitor and expedite the credentialing/contracting process. Optimizes and maintains accuracy and integrity of new and existing provider contracts to ensure compliance with Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS) mandates. Manages project plans when implementing network-wide contract initiatives. Coordinates with legal, Medical Management, Provider Relations, Finance, and Sales and Marketing to implement new and renewing provider contracts. Monitors performance and utilization trends of assigned networks to assess new opportunities for cost savings, alternate delivery models and financial risk sharing through contractual arrangements. Works with leadership to identify and problem-solve provider contracting issues. 15% - Administrative Support Participate in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the teams in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Develops desktop procedures, network overviews, and identifies network nuances that improve processes and workflows. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree required. 4 years of experience with provider contracting, negotiation, hospital and delegated health network/medical group provider agreements or other complex provider contracts required. Experience with Medi-Cal and Medicare lines of business within a health plan or large health care delivery system required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: 4 years of contracting and/or network management experience in California with a health plan or large provider delivery system. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 16, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/contracts-manager-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-2f3079366b06a644844794f7692759cc
Our Senior GIS Analyst is a senior technical position within the IT Department's GIS work group and falls into one of three categories: GIS Developer; GIS Administrator; or ArcGIS Online (AGOL) administrator with GIS Developer duties. They perform a wide variety of analysis, design, programming, testing, installation, integration, maintenance, operational support, quality assurance and control (QA/QC), database administration, troubleshooting, and training tasks for the City's centralized computer systems related to GIS. This opportunity will be available to applicants until the position is filled, with a first reading of resumes planned for May 10, 2024. The pay range for this position is $90,000 to $110,758 annually, with a hiring range of $90,000 to $96,400 annually, depending on experience and qualifications. A current resume is required. This is a great opportunity to join a thriving and collaborative technology team, who also supports the growth and creativity of the individual. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Works directly with staff from assigned departments analyzing present system capabilities, quick response problem resolution, determining need / feasibility of developing new system features, and reviewing the quality of and implementing new system features. Performs analysis, design, and management of diverse projects. This requires functioning as project manager. Develops modifications or enhancements to existing applications. Documents, tests, debugs, and implements additions and changes. These tasks are based on system requirements and are done within a modest set of established guidelines. Direct contact with application vendors is required to coordinate release upgrades, resolve system failures and to define specifications for new system features. Ensures maximum system availability to GIS clients by working evenings or weekends to install system and/or application changes. Learns and uses system tools to effectively execute processes. Examples: SQL queries, batch files, using ODBC connections, Microsoft Office tools, peripheral devices (printers, plotters, and GPS units), database definition, and system performance tools. Assists with computer operations for departmental GIS users and internal GIS Staff. This position coordinates and/or performs training. Involved with preparing time and cost estimates of proposed projects, which can have substantial impact upon the City. Specific GIS Developer Job Functions Performs ArcGIS Server web-based server system administrator duties. Uses software to custom code GIS-based websites as assigned. Learns and uses programming tools. Examples: VB.NET using Esri ArcObjects; Geocortex workflow, JavaScript and .NET web-based APIs for ArcGIS Server applications: Python scripts; SQL Updates existing programs and apps for the web and desktop. Designs and writes new programs for the desktop and web as assigned. Specific GIS Administrator Job Functions Configures and maintains City-wide ArcGIS databases in ArcSDE environment. Configures and maintains City-wide Cityworks databases and user interfaces. Creates custom reports for the Cityworks environment. Supports Cityworks users in all departments. Specific ArcGIS Online (AGOL) Administrator with GIS Developer duties Job Functions Develops, supports and maintains feature services, webmaps and apps in ArcGIS Online. Documents, tests, debugs, and implements items developed in ArcGIS Online. Performs ArcGIS Online administrative tasks such as user / group management and tracking system usage. Uses ArcGIS Server (web-based) as needed in conjunction with ArcGIS Online activities i.e. creating web services. Coordinates field data collection operations in various departments using Esri’s suite of mobile apps on mobile devices connected to GPS equipment. Assists with vendor and/or product selections, which can have a substantial long-term impact upon the City budget and process effectiveness. Occasionally performs delegated duties in the absence of the manager. Creates and maintains data as needed by the IT Department and or other assigned departments. Acts as a technical GIS resource for activations of the Emergency Operations Center. Performs other duties as assigned. Qualifications Required Education: 4 Year / Bachelors Degree in Information Systems or Technology, Geographic Information Systems, Geography, Land Surveying, Civil Engineering or closely related field. An equivalent combination of education and or experience may substitute for education requirements on a year for year basis. Experience Required: 5 years : Working experience with Esri's ArcGIS desktop product line with skills in GIS data entry, maintenance, mapping, analysis and QA/QC techniques. 5 years : Working experience with Windows operating system; Microsoft Office products (MS Outlook, MS Word, MS Excel, MS Access). Additional required experience can be met in one of the following ways: GIS Developer experience Minimum of four (4) years experience with Esri's ArcGIS Server administration is required. This includes experience in installation/configuration, backup/recovery, security and creating a variety of web services. Minimum of four (4) years developing websites with Esri's ArcGIS Server APIs and/or Esri's ArcGIS desktop-related programming experience is required. Experience with Esri's Javascript API and ArcObjects is highly desired. VertiGIS software suite configuration, administration and development experience is highly desired. This includes experience with developing workflows within applications. Must be proficient using this software within six months of being hired. Formal training in the following is desired: Esri’s ArcObjects; Esri’s ArcGIS administration, HTML, XML, Cascading Style Sheets (CSS), Visual Basic .NET, ArcGIS desktop, ArcGIS Pro, Python scripting, JavaScript programming. GIS Administrator experience Minimum of three (3) years required ArcGIS server database engine (ArcSDE) administration including configuration and optimization. Minimum of three (3) years required Azteca Systems’ Cityworks desktop and/or server products including configuration and optimization. Experience with both product lines is highly desirable. Formal training in the following is desired: ArcGIS Server - database engine (ArcSDE) components, SQL Server, Cityworks administration, ArcGIS desktop, ArcGIS Pro, Python scripting. Experience specific to ArcGIS Online Administrator with GIS Developer duties, minimum of three (3) years required experience in the following areas : Esri ArcGIS Online system maintenance and administration including: user and group management; creation of feature layers, web maps, and apps. Esri ArcGIS Server to create web services for use in ArcGIS Online Designing data structures to work with ArcGIS Online and its associated apps. Minimum of two (2) years required using coordinate geometry (COGO) tools in Esri's ArcGIS desktop software (ArcMap and/or ArcGIS Pro). Four (4) years working experience in performing GIS work for a stormwater utility is highly desired. This includes experience with reading construction plans, adding features such as inlets, manholes, pipes, and performing QAQ/QC data checks is highly desired. Preferred: 3 years : Using Python scripting to automate workflows and tasks is highly desirable. 4 years : Working experience within a municipal government doing GIS work (data creation/maintenance, reading subdivision plats, performing coordinate geometry (COGO) operations, preparing maps, GPS location collection and user support/training) is highly desirable. Experience with AutoCAD and Microsoft Project Knowledge, Skills, and Abilities In depth knowledge in the principles of GIS including data sources, data projections, data QA/QC and data integration. Knowledge of GIS software packages. Knowledge of GIS database design and implementation techniques. Knowledge of relevant programming languages, program structure and integrated development environments. Ability to provide training for GIS staff and GIS clients. Ability to read and interpret land surveying documents, such as plats and legal descriptions preferred. Demonstrable skills in presentation preparation on short notice to a wide variety of audiences preferred. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Hybrid Remote Work Eligibility: This position may be eligible for up to two days per week working remotely. Probationary employees (within the first six months of employment) may not be eligible. Subject to change based on business needs and performance expectations. Employment offers will be conditional on the successful completion of a criminal history background check.
Apr 26, 2024
Full Time
Our Senior GIS Analyst is a senior technical position within the IT Department's GIS work group and falls into one of three categories: GIS Developer; GIS Administrator; or ArcGIS Online (AGOL) administrator with GIS Developer duties. They perform a wide variety of analysis, design, programming, testing, installation, integration, maintenance, operational support, quality assurance and control (QA/QC), database administration, troubleshooting, and training tasks for the City's centralized computer systems related to GIS. This opportunity will be available to applicants until the position is filled, with a first reading of resumes planned for May 10, 2024. The pay range for this position is $90,000 to $110,758 annually, with a hiring range of $90,000 to $96,400 annually, depending on experience and qualifications. A current resume is required. This is a great opportunity to join a thriving and collaborative technology team, who also supports the growth and creativity of the individual. Please view our video Working at Loveland to learn more about our exceptional Loveland community and the benefits of working for the City. Essential Functions Works directly with staff from assigned departments analyzing present system capabilities, quick response problem resolution, determining need / feasibility of developing new system features, and reviewing the quality of and implementing new system features. Performs analysis, design, and management of diverse projects. This requires functioning as project manager. Develops modifications or enhancements to existing applications. Documents, tests, debugs, and implements additions and changes. These tasks are based on system requirements and are done within a modest set of established guidelines. Direct contact with application vendors is required to coordinate release upgrades, resolve system failures and to define specifications for new system features. Ensures maximum system availability to GIS clients by working evenings or weekends to install system and/or application changes. Learns and uses system tools to effectively execute processes. Examples: SQL queries, batch files, using ODBC connections, Microsoft Office tools, peripheral devices (printers, plotters, and GPS units), database definition, and system performance tools. Assists with computer operations for departmental GIS users and internal GIS Staff. This position coordinates and/or performs training. Involved with preparing time and cost estimates of proposed projects, which can have substantial impact upon the City. Specific GIS Developer Job Functions Performs ArcGIS Server web-based server system administrator duties. Uses software to custom code GIS-based websites as assigned. Learns and uses programming tools. Examples: VB.NET using Esri ArcObjects; Geocortex workflow, JavaScript and .NET web-based APIs for ArcGIS Server applications: Python scripts; SQL Updates existing programs and apps for the web and desktop. Designs and writes new programs for the desktop and web as assigned. Specific GIS Administrator Job Functions Configures and maintains City-wide ArcGIS databases in ArcSDE environment. Configures and maintains City-wide Cityworks databases and user interfaces. Creates custom reports for the Cityworks environment. Supports Cityworks users in all departments. Specific ArcGIS Online (AGOL) Administrator with GIS Developer duties Job Functions Develops, supports and maintains feature services, webmaps and apps in ArcGIS Online. Documents, tests, debugs, and implements items developed in ArcGIS Online. Performs ArcGIS Online administrative tasks such as user / group management and tracking system usage. Uses ArcGIS Server (web-based) as needed in conjunction with ArcGIS Online activities i.e. creating web services. Coordinates field data collection operations in various departments using Esri’s suite of mobile apps on mobile devices connected to GPS equipment. Assists with vendor and/or product selections, which can have a substantial long-term impact upon the City budget and process effectiveness. Occasionally performs delegated duties in the absence of the manager. Creates and maintains data as needed by the IT Department and or other assigned departments. Acts as a technical GIS resource for activations of the Emergency Operations Center. Performs other duties as assigned. Qualifications Required Education: 4 Year / Bachelors Degree in Information Systems or Technology, Geographic Information Systems, Geography, Land Surveying, Civil Engineering or closely related field. An equivalent combination of education and or experience may substitute for education requirements on a year for year basis. Experience Required: 5 years : Working experience with Esri's ArcGIS desktop product line with skills in GIS data entry, maintenance, mapping, analysis and QA/QC techniques. 5 years : Working experience with Windows operating system; Microsoft Office products (MS Outlook, MS Word, MS Excel, MS Access). Additional required experience can be met in one of the following ways: GIS Developer experience Minimum of four (4) years experience with Esri's ArcGIS Server administration is required. This includes experience in installation/configuration, backup/recovery, security and creating a variety of web services. Minimum of four (4) years developing websites with Esri's ArcGIS Server APIs and/or Esri's ArcGIS desktop-related programming experience is required. Experience with Esri's Javascript API and ArcObjects is highly desired. VertiGIS software suite configuration, administration and development experience is highly desired. This includes experience with developing workflows within applications. Must be proficient using this software within six months of being hired. Formal training in the following is desired: Esri’s ArcObjects; Esri’s ArcGIS administration, HTML, XML, Cascading Style Sheets (CSS), Visual Basic .NET, ArcGIS desktop, ArcGIS Pro, Python scripting, JavaScript programming. GIS Administrator experience Minimum of three (3) years required ArcGIS server database engine (ArcSDE) administration including configuration and optimization. Minimum of three (3) years required Azteca Systems’ Cityworks desktop and/or server products including configuration and optimization. Experience with both product lines is highly desirable. Formal training in the following is desired: ArcGIS Server - database engine (ArcSDE) components, SQL Server, Cityworks administration, ArcGIS desktop, ArcGIS Pro, Python scripting. Experience specific to ArcGIS Online Administrator with GIS Developer duties, minimum of three (3) years required experience in the following areas : Esri ArcGIS Online system maintenance and administration including: user and group management; creation of feature layers, web maps, and apps. Esri ArcGIS Server to create web services for use in ArcGIS Online Designing data structures to work with ArcGIS Online and its associated apps. Minimum of two (2) years required using coordinate geometry (COGO) tools in Esri's ArcGIS desktop software (ArcMap and/or ArcGIS Pro). Four (4) years working experience in performing GIS work for a stormwater utility is highly desired. This includes experience with reading construction plans, adding features such as inlets, manholes, pipes, and performing QAQ/QC data checks is highly desired. Preferred: 3 years : Using Python scripting to automate workflows and tasks is highly desirable. 4 years : Working experience within a municipal government doing GIS work (data creation/maintenance, reading subdivision plats, performing coordinate geometry (COGO) operations, preparing maps, GPS location collection and user support/training) is highly desirable. Experience with AutoCAD and Microsoft Project Knowledge, Skills, and Abilities In depth knowledge in the principles of GIS including data sources, data projections, data QA/QC and data integration. Knowledge of GIS software packages. Knowledge of GIS database design and implementation techniques. Knowledge of relevant programming languages, program structure and integrated development environments. Ability to provide training for GIS staff and GIS clients. Ability to read and interpret land surveying documents, such as plats and legal descriptions preferred. Demonstrable skills in presentation preparation on short notice to a wide variety of audiences preferred. Physical Demands Frequent: Minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Working Environment Frequent: Exposure to routine office noise and equipment. Occasional: Exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie, and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization, and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefits Information Benefit Eligible Benefits Package Includes: Two (2) Medical plans, Dental, Vision (for self/ spouse/ children) A Dedicated, exclusive Employee Health and Wellness Center Discounted Chilson Center passes Paid vacation, holidays, floating holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match A Comprehensive Employee Assistance Program Voluntary 529 College Invest program Tuition Reimbursement Employee Referral Program Personal and Professional Development opportunities Employee Recognition Program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information. Hybrid Remote Work Eligibility: This position may be eligible for up to two days per week working remotely. Probationary employees (within the first six months of employment) may not be eligible. Subject to change based on business needs and performance expectations. Employment offers will be conditional on the successful completion of a criminal history background check.
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Day Shift Custodial Manager and Night Shift Custodial Manager Classification Title: Administrator I Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 8, 2024 at 11:55pm PST Position Summary Under general direction from the Director for Grounds and Custodial Services, the Custodial manager is responsible for supervising and administering the day to day custodial operation that includes daily and weekly planning and coordinating all cleaning services. The incumbent works independently scheduling, assignment, inspecting, and evaluating the work of others, ensuring that facilities are cleaned and well-maintained. The incumbent may oversee the work activities of evening and weekend shifts with the authority to make needed changes to accomplish cleaning maintenance goals, taking operational charge of the department in the absence of the Director. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,375 per month. Initial appointment not anticipated to exceed $5,375 per month. CSU Classification Salary Range : $3,938 per month - $11,703 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : At-Will Time Base : Full-Time Pay Plan : 12 month Work Hours : Day Shift Custodial Manager : Monday - Friday, 7:00 a.m. - 3:30 p.m., with the ability to work early morning hours, extended afternoons, and weekends. Night Shift Custodial Manager : Monday - Friday 3:30 p.m. - 12:30 a.m., with the ability to work early morning hours, extended afternoons, and weekends. Department Information Custodial Services is responsible for cleaning activities in all general-fund supported university facilities. This professional staff maintains a safe and healthy setting for students, faculty, staff and guests in pursuit of our education mission. Typical services include: Carpet cleaning & spot removal Sanitizing Floor care Stocking sanitary supplies Collecting and disposing of refuse Emergency cleanups Please visit our website for additional information: https://www.csus.edu/administration-business-affairs/facilities-management/ Day Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Must have thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Must possess a valid California Driver’s License, a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Must have working knowledge of desktop PC software applications such as word processing, spreadsheets and email, and thorough knowledge of the maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Must be able to communicate and follow instructions, to include instructions on daily calendars, space reservations forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Must be able to work collaboratively with a diverse campus community of students, faculty and staff. 7. Must be able to communicate effectively using all available technology. 8. Must be able to remain calm and poised even during stressful situations. 9. Must possess excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Ten (10) years of custodial experience Night Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Possession of a valid Driver’s License, ability to maintain a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Working knowledge of desktop software applications such as word processing, spreadsheets and email, and thorough knowledge of the computerized maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Ability to communicate and follow instructions, to include instructions on daily calendars, space reservation forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Ability to work collaboratively with a diverse campus community of students, faculty and staff. 7. Ability to communicate effectively using all available technology. 8. Ability to remain calm and poised during stressful situations. 9. Excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Previous experience leading a custodial team in an institutional environment. CONDITIONS OF EMPLOYMENT - Ability to pass background check Required Licenses/Certifications Valid driver’s license and safe driving record Documents Needed to Apply Resume and cover letter. Applicants will respond to the following supplemental question: A valid driver's license and maintenance of a good driving record is a requirement for this position. If selected for this position, would you be able to provide this documentation? Submit an online Sacramento State Employment Application for the position to apply. Interviews will be In-Person. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 26, 2024
Working Title: Day Shift Custodial Manager and Night Shift Custodial Manager Classification Title: Administrator I Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 8, 2024 at 11:55pm PST Position Summary Under general direction from the Director for Grounds and Custodial Services, the Custodial manager is responsible for supervising and administering the day to day custodial operation that includes daily and weekly planning and coordinating all cleaning services. The incumbent works independently scheduling, assignment, inspecting, and evaluating the work of others, ensuring that facilities are cleaned and well-maintained. The incumbent may oversee the work activities of evening and weekend shifts with the authority to make needed changes to accomplish cleaning maintenance goals, taking operational charge of the department in the absence of the Director. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $5,375 per month. Initial appointment not anticipated to exceed $5,375 per month. CSU Classification Salary Range : $3,938 per month - $11,703 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : At-Will Time Base : Full-Time Pay Plan : 12 month Work Hours : Day Shift Custodial Manager : Monday - Friday, 7:00 a.m. - 3:30 p.m., with the ability to work early morning hours, extended afternoons, and weekends. Night Shift Custodial Manager : Monday - Friday 3:30 p.m. - 12:30 a.m., with the ability to work early morning hours, extended afternoons, and weekends. Department Information Custodial Services is responsible for cleaning activities in all general-fund supported university facilities. This professional staff maintains a safe and healthy setting for students, faculty, staff and guests in pursuit of our education mission. Typical services include: Carpet cleaning & spot removal Sanitizing Floor care Stocking sanitary supplies Collecting and disposing of refuse Emergency cleanups Please visit our website for additional information: https://www.csus.edu/administration-business-affairs/facilities-management/ Day Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Must have thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Must possess a valid California Driver’s License, a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Must have working knowledge of desktop PC software applications such as word processing, spreadsheets and email, and thorough knowledge of the maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Must be able to communicate and follow instructions, to include instructions on daily calendars, space reservations forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Must be able to work collaboratively with a diverse campus community of students, faculty and staff. 7. Must be able to communicate effectively using all available technology. 8. Must be able to remain calm and poised even during stressful situations. 9. Must possess excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Ten (10) years of custodial experience Night Shift Custodial Manager Required Qualifications 1. Thorough knowledge of custodial equipment and the ability to teach and train a large diverse staff on the proper and safe use of associated equipment. 2. Thorough knowledge of modern custodial cleaning methodologies/operations and the ability to teach and train a large diverse work force. 3. Possession of a valid Driver’s License, ability to maintain a safe driving record, and must possess the ability to follow all campus driving ordinances. 4. Working knowledge of desktop software applications such as word processing, spreadsheets and email, and thorough knowledge of the computerized maintenance management system (AiM), which includes work order creation, closing and current schedule monitoring. 5. Ability to communicate and follow instructions, to include instructions on daily calendars, space reservation forms, communication logs, IIPP Safety information, work orders, product labels, MSD sheets, schedules and job descriptions. 6. Ability to work collaboratively with a diverse campus community of students, faculty and staff. 7. Ability to communicate effectively using all available technology. 8. Ability to remain calm and poised during stressful situations. 9. Excellent customer service skills. 10. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Preferred Qualifications 11. Extensive knowledge in custodial cleaning methodologies/operations; solving problems; understanding workflow procedures, encouraging staff. 12. Previous experience leading a custodial team in an institutional environment. CONDITIONS OF EMPLOYMENT - Ability to pass background check Required Licenses/Certifications Valid driver’s license and safe driving record Documents Needed to Apply Resume and cover letter. Applicants will respond to the following supplemental question: A valid driver's license and maintenance of a good driving record is a requirement for this position. If selected for this position, would you be able to provide this documentation? Submit an online Sacramento State Employment Application for the position to apply. Interviews will be In-Person. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura's Information Technology Department is searching for a dynamic Information Technology Customer Support Supervisor to join our Information Technology team. As the Information Technology Customer Support Supervisor, you'll spearhead the implementation of our Customer Support Services strategy, taking charge of the IT Help Desk to deliver world-class desktop support to our City staff. Reporting directly to the Information Technology Infrastructure Manager, you'll lead a dedicated team of technical staff committed to providing top-notch end-user support services across our organization. Your responsibilities will include ensuring Service Level Agreement expectations are met, establishing metrics, and driving continuous improvement initiatives within the Customer Support team. If you're passionate about joining a solution-oriented customer service team dedicated to becoming a world-class technology services provider, this position is tailor-made for you! If through education, training and/or experience you: possess advanced technical and political acumen, excel in collaborative environments, effectively communicate with customers, foster open dialogue among team members, motivate staff to meet customer expectations, and understand industry best practices, then you're the ideal candidate for this position. At the City of Ventura, we offer a professional working environment that empowers you to utilize your existing skills, develop new talents, and witness the difference you make in our community every day. Currently, we have one full-time position available, with the possibility of future vacancies being filled through this recruitment process. Apply now and be part of shaping the future of technology support in Ventura! As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Customer Support Supervisor . THE SCHEDULE This recruitment will follow the below timeline. Thursday, May 2, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 8, 2024 - Candidates will be notified by email of their status by this date. Week of May 20, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 27, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. June 10, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $110,301.15 - $147,805.42 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Thursday, May 2, 2024, at 5:30 pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, experience, and training equivalent to completion of high school supplemented by two years of college level coursework in information/computer science or a related field OR, completion of a specialized training program in information/computer science are required, including three years of increasingly responsible information services and computer support experience equivalent to an Information Technology Customer Support Technician II with the City of Ventura. Supervisory/lead worker experience is highly desirable. Certificate : Possession of relevant and current information services industry recognized certifications, such as ITIL, Comp TIA A+, COMP TIA Network+, Comp TIA Security+, MCSA, and MCSE are desirable. License : Possession of, or ability to obtain, a valid California driver license. As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Thursday, May 2, 2024, at 5:30 pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 20, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 27, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : Six months Deferred Compensation: The City contributes $168 per year to a 457 plan and will match $1,650 per year contributed by the employee, for a total benefit of $1,818 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 2.5 weeks, increasing to 4 weeks per year, after 10 years service. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Sick Leave: 96-hour bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek : A 9/80 workweek is available for some positions. Wellness Program : A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 5/2/2024 5:30 PM Pacific
Apr 13, 2024
Full Time
THE POSITION The City of Ventura's Information Technology Department is searching for a dynamic Information Technology Customer Support Supervisor to join our Information Technology team. As the Information Technology Customer Support Supervisor, you'll spearhead the implementation of our Customer Support Services strategy, taking charge of the IT Help Desk to deliver world-class desktop support to our City staff. Reporting directly to the Information Technology Infrastructure Manager, you'll lead a dedicated team of technical staff committed to providing top-notch end-user support services across our organization. Your responsibilities will include ensuring Service Level Agreement expectations are met, establishing metrics, and driving continuous improvement initiatives within the Customer Support team. If you're passionate about joining a solution-oriented customer service team dedicated to becoming a world-class technology services provider, this position is tailor-made for you! If through education, training and/or experience you: possess advanced technical and political acumen, excel in collaborative environments, effectively communicate with customers, foster open dialogue among team members, motivate staff to meet customer expectations, and understand industry best practices, then you're the ideal candidate for this position. At the City of Ventura, we offer a professional working environment that empowers you to utilize your existing skills, develop new talents, and witness the difference you make in our community every day. Currently, we have one full-time position available, with the possibility of future vacancies being filled through this recruitment process. Apply now and be part of shaping the future of technology support in Ventura! As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Information Technology Customer Support Supervisor . THE SCHEDULE This recruitment will follow the below timeline. Thursday, May 2, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 8, 2024 - Candidates will be notified by email of their status by this date. Week of May 20, 2024 - Oral Panel Interview are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of May 27, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. June 10, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $110,301.15 - $147,805.42 Annually DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Thursday, May 2, 2024, at 5:30 pm If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of education, experience, and training equivalent to completion of high school supplemented by two years of college level coursework in information/computer science or a related field OR, completion of a specialized training program in information/computer science are required, including three years of increasingly responsible information services and computer support experience equivalent to an Information Technology Customer Support Technician II with the City of Ventura. Supervisory/lead worker experience is highly desirable. Certificate : Possession of relevant and current information services industry recognized certifications, such as ITIL, Comp TIA A+, COMP TIA Network+, Comp TIA Security+, MCSA, and MCSE are desirable. License : Possession of, or ability to obtain, a valid California driver license. As a condition of employment, the selected candidate is required to undergo and successfully complete an extensive post-offer Police Department background investigation, including Live Scan fingerprinting. (A felony or misdemeanor conviction may disqualify the candidate from City employment.) APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application show all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire, may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Thursday, May 2, 2024, at 5:30 pm APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for Week of May 20, 2024 . Select candidates will be notified of specifics after the filing deadline. Please note, given the current COVID-19 situation, initial panel interviews may be conducted via video teleconference. Selected applicants will be notified of specifics at the appropriate time. The department selection interviews are tentatively scheduled for Week of May 27, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov. THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment, candidates must submit documentation verifying their legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using a City vehicle may be required to submit a DMV report. Probationary Period : Six months Deferred Compensation: The City contributes $168 per year to a 457 plan and will match $1,650 per year contributed by the employee, for a total benefit of $1,818 per year. Medical & Dental Insurance: Up to $665 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $495 monthly, which may be applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage provided for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement so there is no payroll deduction. Receiving a CalPERS benefit may affect your Social Security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Vacation: 2.5 weeks, increasing to 4 weeks per year, after 10 years service. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Holiday time. City Hall closure December 25th to January 1st. Sick Leave: 96-hour bank upon employment and additional accruals of 2 hours semi-monthly after 6 months of employment. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek : A 9/80 workweek is available for some positions. Wellness Program : A comprehensive program is available, including on-site gym, exercise classes, downtown/beach-walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 5/2/2024 5:30 PM Pacific
Supervisor Long Term Support Services CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor Long Term Support Services to join our team. The Supervisor, Long Term Support Services will be responsible for planning, organizing, developing and implementing the principles, programs, policies and procedures employed in the delivery of Long Term Services and Supports (LTSS) to members in the community and institutionalized settings. The incumbent will be responsible for the management of the day-to-day operational activities for LTSS programs: Long Term Care (LTC), Community Based Adult Services (CBAS) and CalAIM (Enhanced Care Management (ECM) and Community Supports (CS)), while interacting with internal/external management staff, providers, vendors, health networks and other internal and external customers in a professional, positive and competent manner. The incumbent will be responsible for supervising and monitoring the ongoing and daily activities of the department staff. In addition, the incumbent will resolve members' and providers' issues and barriers ensuring excellent customer service. The incumbent will manage staff coverage in all areas of LTSS to complete all assignments, the orienting and training of new employees and ensure contractual and regulatory requirements are met. Position Information: Department: Long Term Care Salary Grade: N - $95,000 - $155,078 ($45.67 - $74.5567) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Supervisory Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises, trains and audits the LTSS Medical Case Managers, Social Workers, Program Specialists and non-clinical staff such as Personal Care Coordinators (PCC), Medical Authorization Assistants (MAA) and Administrative Assistants (AA) per Medi-Cal processing guidelines. Serves as a resource to departmental and organizational staff which includes internal departments and affiliated health networks, regarding authorization rules and processes. Manages the day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Attends all LTSS required meetings, Concurrent Review and Case Management clinical rounds and other meetings, including internal and external interdisciplinary care team meetings as needed or assigned. Makes staffing assignments and recommendations based on authorization priority, overall workload and staffing needs per program to ensure daily workloads are fulfilled with a cost-effective use of resources and time. Provides on-going/periodic in-service training for all staff based on audit findings and facilitates the on-going development and education of staff. Trains, evaluates and provides performance feedback to staff as needed, including day-to-day coaching and performance feedback to individuals, annual and 90-day appraisals and Performance Improvement Plans based on individual needs; involves Human Resources as necessary. Establishes and maintains effective working relationships with public and private agencies providing long term support services to members, including assisting health networks and other departments to minimize barriers to discharge planning. Resolves provider/vendor/member problems related to the delivery of LTSS. 15% - Program Support Conducts audits as assigned by LTSS management team as required by policy and procedure, including auditing for quantity and quality of work completed and timeliness required by regulations. Provides assistance in the development and implementation of policies and procedures, as well as orientation. Identifies areas of improvement in workflows, assists in the creation of desktop procedures and new workflows for corrective action and educates the LTSS staff on new/revised workflow processes. Assists the Manager of LTSS in all areas of the department to ensure departmental and organizational goals are met, including the requirement to be able to complete authorization approvals for CBAS, LTC, ECM and CS programs. Works with the Information Technology Services (ITS) and reporting departments to support the department in the creation of reports that ensures monitoring and reporting of LTSS program activities to regulatory agencies as required by the organization and regulatory entities. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field required. Current unrestricted Registered Nurse (RN) License to practice in the State of California required. For non-RNs, a master's degree in healthcare, social work or related field required. 3 years of experience in applying Managed Care, Medicare, and Medi-Cal guidelines to skilled nursing facilities, CBAS, or CalAIM. Experience working with Long Term Care, Health Facilities, Managed Care, Geriatrics, or persons with disabilities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 25% of the time or more required. Preferred Qualifications: 1 year of supervisory and/or lead experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5765d9899afb5041bc842ddfac880846
Apr 24, 2024
Supervisor Long Term Support Services CalOptima CalOptima Health is seeking a highly motivated an experienced Supervisor Long Term Support Services to join our team. The Supervisor, Long Term Support Services will be responsible for planning, organizing, developing and implementing the principles, programs, policies and procedures employed in the delivery of Long Term Services and Supports (LTSS) to members in the community and institutionalized settings. The incumbent will be responsible for the management of the day-to-day operational activities for LTSS programs: Long Term Care (LTC), Community Based Adult Services (CBAS) and CalAIM (Enhanced Care Management (ECM) and Community Supports (CS)), while interacting with internal/external management staff, providers, vendors, health networks and other internal and external customers in a professional, positive and competent manner. The incumbent will be responsible for supervising and monitoring the ongoing and daily activities of the department staff. In addition, the incumbent will resolve members' and providers' issues and barriers ensuring excellent customer service. The incumbent will manage staff coverage in all areas of LTSS to complete all assignments, the orienting and training of new employees and ensure contractual and regulatory requirements are met. Position Information: Department: Long Term Care Salary Grade: N - $95,000 - $155,078 ($45.67 - $74.5567) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Supervisory Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Supervises, trains and audits the LTSS Medical Case Managers, Social Workers, Program Specialists and non-clinical staff such as Personal Care Coordinators (PCC), Medical Authorization Assistants (MAA) and Administrative Assistants (AA) per Medi-Cal processing guidelines. Serves as a resource to departmental and organizational staff which includes internal departments and affiliated health networks, regarding authorization rules and processes. Manages the day-to-day activities of the department to ensure compliance with company policies and regulatory requirements. Attends all LTSS required meetings, Concurrent Review and Case Management clinical rounds and other meetings, including internal and external interdisciplinary care team meetings as needed or assigned. Makes staffing assignments and recommendations based on authorization priority, overall workload and staffing needs per program to ensure daily workloads are fulfilled with a cost-effective use of resources and time. Provides on-going/periodic in-service training for all staff based on audit findings and facilitates the on-going development and education of staff. Trains, evaluates and provides performance feedback to staff as needed, including day-to-day coaching and performance feedback to individuals, annual and 90-day appraisals and Performance Improvement Plans based on individual needs; involves Human Resources as necessary. Establishes and maintains effective working relationships with public and private agencies providing long term support services to members, including assisting health networks and other departments to minimize barriers to discharge planning. Resolves provider/vendor/member problems related to the delivery of LTSS. 15% - Program Support Conducts audits as assigned by LTSS management team as required by policy and procedure, including auditing for quantity and quality of work completed and timeliness required by regulations. Provides assistance in the development and implementation of policies and procedures, as well as orientation. Identifies areas of improvement in workflows, assists in the creation of desktop procedures and new workflows for corrective action and educates the LTSS staff on new/revised workflow processes. Assists the Manager of LTSS in all areas of the department to ensure departmental and organizational goals are met, including the requirement to be able to complete authorization approvals for CBAS, LTC, ECM and CS programs. Works with the Information Technology Services (ITS) and reporting departments to support the department in the creation of reports that ensures monitoring and reporting of LTSS program activities to regulatory agencies as required by the organization and regulatory entities. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in a healthcare related field required. Current unrestricted Registered Nurse (RN) License to practice in the State of California required. For non-RNs, a master's degree in healthcare, social work or related field required. 3 years of experience in applying Managed Care, Medicare, and Medi-Cal guidelines to skilled nursing facilities, CBAS, or CalAIM. Experience working with Long Term Care, Health Facilities, Managed Care, Geriatrics, or persons with disabilities required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 25% of the time or more required. Preferred Qualifications: 1 year of supervisory and/or lead experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 6, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/supervisor-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5765d9899afb5041bc842ddfac880846
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Campus Applications Developer (Analyst/Programmer - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $3,899 - $4,500 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the supervision of the Director of Digital Transformation, the Campus Applications Developer is a member of the Digital Transformation team supporting the campus’ academic and administrative application services and enterprise integration infrastructure. The programmer analyst in this position will participate in the FE/BE development of Web/Mobile and Digital Process/Workflow related campus applications; and software/product integration in support of various campus requirements and projects. This position may be assigned a variety of other tasks and projects including application development, documentation, integration design, and quality assurance testing. Key Qualifications Knowledge of software development life cycle. Knowledge of modern UI design concepts, such as MVC, MVP, and MVVM, and data binding. Knowledge in web programming, database design, SQL, data integration, as well as, experience with scripting languages: JSON, XML, CSV, and other flat file integrations. HTML, CSS, NodeJS/Typescript, AJAX. Knowledge of web technologies including HTTP, web security, authentication/authorization protocols. Good understanding of relational databases and NoSQL databases. Proficient in at least one scripting language (e.g. Python, Javascript, Ruby, etc.). Knowledge in developing and implementing data and/application integrations. Communicate clearly and concisely, both orally and in writing, and conduct presentations and training. Ability to: Document solutions, software requirements. Maintain consistent communication with the management of project schedules. Excellent analytical, verbal, and written communication skills. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree from an accredited college. Qualifying experience may be substituted for required education on a year-for-year basis. Experience working with Web front-end and Content Development. Hands-on experience in developing and deploying application services on cloud environments. Experience in source code management. Experience of Agile development. Specialized Skills: Knowledge of Web CMS, e.g. Modern Campus Omni CMS. Knowledge of rapid Mobile app development tools, e.g. Modo Labs, etc. Knowledge of Forms/Workflow development, e.g. Kuali Build. Preferred Skills: Knowledge of Object-Oriented Design and Programming techniques. Knowledge and experience in using configurable integration tools, e.g. Boomi, etc. Being comfortable discussing design and technical issues with Technical Staff and Campus clients. Professional, logical, and highly motivated approach to work problems. Customer satisfaction oriented. Ability to: Thrive in a multi-tasking environment. Develop with strict regard to accessibility. Department Summary Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus. Deadline & Application Instructions This position is open until filled with an initial application review date of May 2, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 11, 2024
Campus Applications Developer (Analyst/Programmer - Foundation) Compensation and Benefits Anticipated Hiring Salary Range: $3,899 - $4,500 per month Full CSU Classification Salary Range: $3,899 - $7,506 per month This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Working under the supervision of the Director of Digital Transformation, the Campus Applications Developer is a member of the Digital Transformation team supporting the campus’ academic and administrative application services and enterprise integration infrastructure. The programmer analyst in this position will participate in the FE/BE development of Web/Mobile and Digital Process/Workflow related campus applications; and software/product integration in support of various campus requirements and projects. This position may be assigned a variety of other tasks and projects including application development, documentation, integration design, and quality assurance testing. Key Qualifications Knowledge of software development life cycle. Knowledge of modern UI design concepts, such as MVC, MVP, and MVVM, and data binding. Knowledge in web programming, database design, SQL, data integration, as well as, experience with scripting languages: JSON, XML, CSV, and other flat file integrations. HTML, CSS, NodeJS/Typescript, AJAX. Knowledge of web technologies including HTTP, web security, authentication/authorization protocols. Good understanding of relational databases and NoSQL databases. Proficient in at least one scripting language (e.g. Python, Javascript, Ruby, etc.). Knowledge in developing and implementing data and/application integrations. Communicate clearly and concisely, both orally and in writing, and conduct presentations and training. Ability to: Document solutions, software requirements. Maintain consistent communication with the management of project schedules. Excellent analytical, verbal, and written communication skills. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree from an accredited college. Qualifying experience may be substituted for required education on a year-for-year basis. Experience working with Web front-end and Content Development. Hands-on experience in developing and deploying application services on cloud environments. Experience in source code management. Experience of Agile development. Specialized Skills: Knowledge of Web CMS, e.g. Modern Campus Omni CMS. Knowledge of rapid Mobile app development tools, e.g. Modo Labs, etc. Knowledge of Forms/Workflow development, e.g. Kuali Build. Preferred Skills: Knowledge of Object-Oriented Design and Programming techniques. Knowledge and experience in using configurable integration tools, e.g. Boomi, etc. Being comfortable discussing design and technical issues with Technical Staff and Campus clients. Professional, logical, and highly motivated approach to work problems. Customer satisfaction oriented. Ability to: Thrive in a multi-tasking environment. Develop with strict regard to accessibility. Department Summary Technology Services provides administrative information services, core services, and desktop support to the Fresno State community. Our department consists of a well-trained team of individuals dedicated to providing effective technology and quality services and support that are integrated into the daily activities of the entire campus. Deadline & Application Instructions This position is open until filled with an initial application review date of May 2, 2024 . Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Apr 10 2024 Pacific Daylight Time Applications close: Closing Date/Time: