Pool Management Series (Assistant Pool Manager & Pool Manager)

The Position

NOTE: In an effort to ensure a safe and healthy workplace for all employees, City of Glendale has implemented a Mandatory COVID-19 Testing Policy. The Policy will require all City employees, volunteers, interns, and new hires to test for COVID-19 on a weekly basis unless they provide proof of having received their single dose of a one-dose COVID-19 vaccine regimen or the second dose of a two-dose COVID-19 vaccine regimen. This Policy is currently suspended but may be re-implemented depending on the circumstances.

All qualified applicants must attend a mandatory swim test and an interview. The first test is tentatively scheduled for March 4, 2023. For your application to be considered during the first test, it must be received no later than February 24, 2023. Additional test dates to be determined by staffing needs. Applications received after all positions have been filled will be considered in the case of a vacancy or program needs.

Classifications in this occupational series perform work involving the safe and efficient operation of a community swimming pool and/or wading pool, and assist in the planning of swimming recreation programs.

Essential functions of the job include, but are not limited to, the following:
Ensures Department services are provided with exceptional customer service and the highest level of ethical standards.

Ensures the safe operation of a community swimming pool by overseeing the enforcement of established rules, regulations, and standards of safety.

Monitors pool program activities such as swimming lessons, swim meets, and various other aquatics programs.

Plans, schedules, assigns, and supervises the work of subordinate staff in the operation of the facility.

Trains subordinates for staff development purposes and to ensure that all training and license requirements are met and are current.

Prepares employee performance evaluations, handles grievances at the informal level, and resolves disciplinary problems, or recommends their resolution to higher levels.

Enforces and explains rules and regulations to patrons.

Develops lesson plans for swimming recreation programs and performs related duties in the planning and implementation of various programs.

Teaches classes, such as swimming lessons, in the absence of appropriate subordinate personnel.

Ensures that the facility and its supplies are maintained at optimum levels.

Recommends necessary equipment and supplies for the safe operation of the pool.

Performs lifeguarding duties, participates in enforcement of safety rules, rescues swimmers in distress, and administers CPR and/or first aid as needed.

Performs pool maintenance tasks, such as testing the chlorine and pH levels of the pool water and adding chemicals to bring the level up to state and local health department requirements.

Writes reports and keeps a record of daily pool activities including a log of trainings, rescues, and emergencies.

Processes patron enrollments in swimming recreation programs; keeps records of monies received.

Acts as Pool Manager in his or her absence.

May drive on City business depending on the needs of the position.

Assumes responsibility for ensuring the duties of the position are performed in a safe efficient manner.

Performs other related duties as assigned or as the situation requires.
Minimum Requirements
Knowledge, Skills & Abilities
Knowledge of:
Care and maintenance of swimming pool supplies and equipment.
Commonly accepted methods for swimming instruction.
Principles and methods of a public swimming pool operation.
Principles and practices of water safety, rescue methods, lifesaving techniques, and first aid as applied to accidents in the water and surrounding pool areas.
State and local laws pertaining to a municipal swimming pool operation.

Knowledge of and skill in:
Exceptional customer service practices.

Skill in:
Making independent judgments and decisions based on standard policy and procedure.

Ability to:
Provide exceptional customer service to those using the services of the Community Services & Parks Department .
Apply lifesaving techniques and first aid.
Complete and maintain accurate records and reports.
Effectively enforce water safety rules.
Effectively supervise and promote the development of subordinates.
Establish and maintain effective working relationships with school district personnel, coworkers, and the public and resolve interpersonal conflicts.
Evaluate situations and act properly and quickly in emergencies.
Exercise sound judgment in a variety of situations.
Foster a teamwork environment.
Interact effectively with a wide variety of people of differing personalities and temperaments.
Lift victim from water with assistance (approximately 30 to 200 pounds).
Model and practice the highest standards of ethical conduct.
Present a courteous, professional public image.
Provide clear work instructions and work assignments to swimming pool personnel.
Read, write, communicate effectively, and comprehend directions in English.
Review and evaluate employees' job performance.
Swim with proficiency and endurance and meet City-established standards of swimming competency.
Withstand exposure to sun and water for up to 8 hours a day.

Other Characteristics
Willingness to:
Assume responsibility for maintaining a safe working environment.
Initiate, recommend, and carry out personnel actions.
Maintain a flexible work schedule.
Work overtime as requested.

Education/Training
Graduation from high school or attainment of GED or CHSPE certificate.

License(s)/Certification(s)
Valid Class C California driver's license. American Red Cross First Aid certificate at the time of appointment.
American Red Cross Cardiopulmonary Resuscitation (C.P.R.) for the Professional Rescuer certificate at the time of appointment.
American Red Cross Lifeguard Training certificate at the time of appointment.
American Red Cross Water Safety Instructor (W.S.I.) certificate at the time of appointment.

Special Conditions
All required licenses listed in this document must be kept current by the incumbent through participation in the City's training programs. The incumbent will be required to pass the Lifeguard Training Review Course during pre-service training prior to being placed on the official staff schedule. In addition, upon hire, incumbents will be required to attend and pass weekly in-service trainings throughout the summer to continue employment with the City.

Assistant Pool Manager
Wage Range: $24.87 - $27.68 Hourly
Distinguishing Characteristics: Under minimal supervision, assists the Pool Manager in the direction and operation of an assigned community swimming pool.
Additional Essential Functions: Acts as Pool Manager in his or her absence.
Experience
A minimum of six months as a Pool Lifeguard, a substantial portion of which must include Swim Instructor experience.

Pool Manager
Wage Range: $28.37- $31.58 Hourly
Distinguishing Characteristics: Under minimal supervision, this classification directs the operation of an assigned community swimming pool and ensures its safe operation by establishing rules, regulations, and standards of safety at the assigned facility within well-defined guidelines set by the Department. Ability to establish goals and effectively lead and motivate a unit of employees toward the attainment of those goals.
Experience
A minimum of three months as a full-time Assistant Pool Manager or equivalent. Supervisory experience is highly desirable.
License(s)/Certification(s)
American Red Cross Lifeguard Training Instructor certificate is highly desirable.
Certified Pool Operator (CPO) certification is desirable. Los Angeles County Pool Technician certification is desirable.

Note
An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements.

Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention.

Please click on the link to read the Exceptional Customer Service Policy .
Selection Process
EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. Due to the high number of applications anticipated, the City of Glendale cannot guarantee that all individuals filing applications for this position will be called for an interview. The examination process will consist of an evaluation, a performance, and an interview.

ORAL INTERVIEW: (Weight of 50%) To evaluate the applicant's experience, education, and general background for the position.

PERFORMANCE EXAMINATION: (Weight of 50%) The performance exam will assess the candidate's swimming skills.
TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidate's education and experience as related to the position. Any examination will be to evaluate the candidate's education, experience, knowledge and skills for the position. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity.

All hourly employees will be enrolled in the Public Agency Retirement System - Alternate Retirement System (PARS-ARS). Hourly employees may also participate in the Flexible Benefit Plan.

Closing Date/Time: Continuous

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