Irvine Ranch Water District, CA
Irvine, California, United States
General Description Irvine Ranch Water District is currently accepting applications for a Senior Automation System Administrator in our Automation Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Monday, August 26, 2024. Qualified candidates are encouraged to submit applications early. Candidates who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position The Senior Automation System Administrator plays a crucial role in overseeing Automation projects, system integration, lifecycle management, architectural design, and standards development. This multifaceted position entails leading system integrators and contractors, as well as supervising Automation Programmers. Additionally, it involves coordinating with stakeholders across various departments to execute projects to maintain and enhance the Automation Infrastructure. Key responsibilities include developing project proposals, managing contractors, coordinating system changes with Operations, and integrating business, technical, process, and compliance requirements into Automation Systems to improve efficiency, security, and reliability. Essential Duties and Responsibilities Leading Automation Programmers: Lead, supervise, train, develop and oversee Automation Programmers, providing guidance, assigning work, and oversee the day-to-day performance of employees to ensure high performance and customer-service oriented work environment. Integration of Business, Technical, Process, and Compliance Requirements: Collaborate with stakeholders to understand business objectives, technical constraints, process, and compliance requirements. Incorporate these considerations into project development and specifications for the Automation Systems. Lifecycle Management: Oversee the entire lifecycle, replacement, and upgrade of software and hardware of Automation Infrastructure, from conceptualization, design, development, installation, deployment, witness testing, commissioning, startup, training, operating, maintenance, and patching to decommissioning. Incorporate elements from ISA112 SCADA System Lifecycle. Lifecycle Roadmap: Initiate and manage capital replacement projects for aging or obsolete automation technology and infrastructure, prioritizing projects based on lifecycle assessment and business needs. Collaborate with Engineering, Operations, Maintenance Departments, and stakeholders on capital projects, ensuring alignment with organizational long-term goals and objectives. Project Management: Develop project proposals encompassing cost estimates, scope of work, deliverables, timelines, and resource requirements. Present proposals to management for approval and act as a Project Manager to oversee the execution of approved projects. Managing System Integrators and Contractors: Assume responsibility for overseeing system integrators and contractors throughout all phases, from selection and onboarding to execution and project completion. Provide technical training on automation standards, procedures, requirements, and guidelines to staff, system integrators, and contractors . Ensure system integrators and contractors have sufficient competence and training before granting work authorization in the production environment. Coordinate with Operations to obtain authorization to proceed with any changes that may impact the availability of the Automation System. For projects executed by the Engineering Department, provide technical support and coordinate closely between the Engineering team and system integrators to ensure alignment with the schedule and project requirements throughout various phases of the project. Architectural Design and Standards Development: Continuously assess and enhance standards and specifications to align with evolving business, process, compliance, technical, and cybersecurity requirements to ensure that the Automation Infrastructure remains up to date with industry standards and best practices. Lead Automation Programmers in implementing the most recent industry standards and best practices to formulate the SCADA Master plan and long-term strategic plan, encompassing system architecture, control narratives, operational philosophy, programming standards, graphical user interface standards, procedures, and guidelines for SCADA, PLC, and communication systems. Security and Compliance: Collaborate with Cybersecurity Analyst to evaluate and implement robust security measures and protocols to safeguard Automation systems against cyber threats and ensure compliance with relevant regulations and standards. Optimization Strategies: Develop and implement optimization strategies to enhance the efficiency, reliability, and performance of the Automation System. Utilize data analysis techniques to identify areas for improvement and lead Automation Programmers to implement targeted solutions to optimize control processes. Root Cause Analysis: Conduct root cause analysis for system failures or performance issues. Collaborate with relevant stakeholders to determine the underlying causes and develop strategies to prevent recurrence. Success Criteria and Performance Metrics: Define success criteria and key performance indicators (KPIs) for projects, ensuring alignment with organizational goals and objectives. Establish metrics to measure project success, such as project delivery timelines, budget adherence, system uptime, and user satisfaction. Regularly monitor and evaluate project performance against established metrics, identifying areas for improvement and implementing corrective actions as necessary. Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in SCADA systems and automation lifecycle management. Identify opportunities for process improvements and efficiency gains. Additional Requirements: After-hours accessibility will be required as needed to meet District needs. Perform other duties and responsibilities as assigned. Minimum Education, Training and Experience Education: A combination of education and experience equivalent to a bachelor’s degree in engineering, computer science, automation control system integration, or a related field. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Minimum of five (5) years of experience with Automation/SCADA systems and a minimum of two (2) years of supervisory experience, preferably in the water and wastewater industry required. Proficiency in SCADA software platforms such as Wonderware or Ignition. Proficiency in Schneider Modicon PLC and its associated software, including ProWORX NxT, Schneider Electric Control Expert (formerly Unity Pro), and Concept. Strong understanding of automation systems, PLCs, RTUs, HMIs, and communication protocols (e.g., Modbus). Solid knowledge of cybersecurity principles and practices, especially as related to SCADA systems. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication, collaboration, and leadership skills. License/Certifications: A valid California driver's license is required. Relevant certifications: ISA Certified Automation Professional, CompTIA Security+, Project Management Professional (PMP) are a plus. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Proficient with the use of MS Office Suite (Word, Excel, PowerPoint). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good judgment in performing influence functions such as supervising, managing, leading, teaching and directing assigned staff. Ability to use good judgment in decision making with customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Occasionally required to lift up to 50 lbs. Environmental Adaptability Ability to work in an environment that may expose employees to toxic or other materials in the field. Exposure to elements of the weather and animals. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
General Description Irvine Ranch Water District is currently accepting applications for a Senior Automation System Administrator in our Automation Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 8:00 AM on Monday, August 26, 2024. Qualified candidates are encouraged to submit applications early. Candidates who submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Position The Senior Automation System Administrator plays a crucial role in overseeing Automation projects, system integration, lifecycle management, architectural design, and standards development. This multifaceted position entails leading system integrators and contractors, as well as supervising Automation Programmers. Additionally, it involves coordinating with stakeholders across various departments to execute projects to maintain and enhance the Automation Infrastructure. Key responsibilities include developing project proposals, managing contractors, coordinating system changes with Operations, and integrating business, technical, process, and compliance requirements into Automation Systems to improve efficiency, security, and reliability. Essential Duties and Responsibilities Leading Automation Programmers: Lead, supervise, train, develop and oversee Automation Programmers, providing guidance, assigning work, and oversee the day-to-day performance of employees to ensure high performance and customer-service oriented work environment. Integration of Business, Technical, Process, and Compliance Requirements: Collaborate with stakeholders to understand business objectives, technical constraints, process, and compliance requirements. Incorporate these considerations into project development and specifications for the Automation Systems. Lifecycle Management: Oversee the entire lifecycle, replacement, and upgrade of software and hardware of Automation Infrastructure, from conceptualization, design, development, installation, deployment, witness testing, commissioning, startup, training, operating, maintenance, and patching to decommissioning. Incorporate elements from ISA112 SCADA System Lifecycle. Lifecycle Roadmap: Initiate and manage capital replacement projects for aging or obsolete automation technology and infrastructure, prioritizing projects based on lifecycle assessment and business needs. Collaborate with Engineering, Operations, Maintenance Departments, and stakeholders on capital projects, ensuring alignment with organizational long-term goals and objectives. Project Management: Develop project proposals encompassing cost estimates, scope of work, deliverables, timelines, and resource requirements. Present proposals to management for approval and act as a Project Manager to oversee the execution of approved projects. Managing System Integrators and Contractors: Assume responsibility for overseeing system integrators and contractors throughout all phases, from selection and onboarding to execution and project completion. Provide technical training on automation standards, procedures, requirements, and guidelines to staff, system integrators, and contractors . Ensure system integrators and contractors have sufficient competence and training before granting work authorization in the production environment. Coordinate with Operations to obtain authorization to proceed with any changes that may impact the availability of the Automation System. For projects executed by the Engineering Department, provide technical support and coordinate closely between the Engineering team and system integrators to ensure alignment with the schedule and project requirements throughout various phases of the project. Architectural Design and Standards Development: Continuously assess and enhance standards and specifications to align with evolving business, process, compliance, technical, and cybersecurity requirements to ensure that the Automation Infrastructure remains up to date with industry standards and best practices. Lead Automation Programmers in implementing the most recent industry standards and best practices to formulate the SCADA Master plan and long-term strategic plan, encompassing system architecture, control narratives, operational philosophy, programming standards, graphical user interface standards, procedures, and guidelines for SCADA, PLC, and communication systems. Security and Compliance: Collaborate with Cybersecurity Analyst to evaluate and implement robust security measures and protocols to safeguard Automation systems against cyber threats and ensure compliance with relevant regulations and standards. Optimization Strategies: Develop and implement optimization strategies to enhance the efficiency, reliability, and performance of the Automation System. Utilize data analysis techniques to identify areas for improvement and lead Automation Programmers to implement targeted solutions to optimize control processes. Root Cause Analysis: Conduct root cause analysis for system failures or performance issues. Collaborate with relevant stakeholders to determine the underlying causes and develop strategies to prevent recurrence. Success Criteria and Performance Metrics: Define success criteria and key performance indicators (KPIs) for projects, ensuring alignment with organizational goals and objectives. Establish metrics to measure project success, such as project delivery timelines, budget adherence, system uptime, and user satisfaction. Regularly monitor and evaluate project performance against established metrics, identifying areas for improvement and implementing corrective actions as necessary. Continuous Improvement: Stay abreast of emerging technologies, trends, and best practices in SCADA systems and automation lifecycle management. Identify opportunities for process improvements and efficiency gains. Additional Requirements: After-hours accessibility will be required as needed to meet District needs. Perform other duties and responsibilities as assigned. Minimum Education, Training and Experience Education: A combination of education and experience equivalent to a bachelor’s degree in engineering, computer science, automation control system integration, or a related field. For degrees obtained outside the U.S., an official equivalency evaluation is required. Experience: Minimum of five (5) years of experience with Automation/SCADA systems and a minimum of two (2) years of supervisory experience, preferably in the water and wastewater industry required. Proficiency in SCADA software platforms such as Wonderware or Ignition. Proficiency in Schneider Modicon PLC and its associated software, including ProWORX NxT, Schneider Electric Control Expert (formerly Unity Pro), and Concept. Strong understanding of automation systems, PLCs, RTUs, HMIs, and communication protocols (e.g., Modbus). Solid knowledge of cybersecurity principles and practices, especially as related to SCADA systems. Excellent problem-solving skills and the ability to troubleshoot complex technical issues. Strong communication, collaboration, and leadership skills. License/Certifications: A valid California driver's license is required. Relevant certifications: ISA Certified Automation Professional, CompTIA Security+, Project Management Professional (PMP) are a plus. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well-established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, and divide and calculate percentages, fractions and decimals. Ability to convert water equivalents. Technology Ability Proficient with the use of MS Office Suite (Word, Excel, PowerPoint). Keyboarding abilities sufficient to perform the job. Judgment and Situational Reasoning Ability Ability to use good judgment in performing influence functions such as supervising, managing, leading, teaching and directing assigned staff. Ability to use good judgment in decision making with customers. Physical Requirements Regularly required to sit, walk, bend, stand and stoop. Occasionally required to lift up to 50 lbs. Environmental Adaptability Ability to work in an environment that may expose employees to toxic or other materials in the field. Exposure to elements of the weather and animals. Disaster Service Worker: In accordance with Government Code Section 3100, Irvine Ranch Water District employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes. Closing Date/Time: Continuous
CITY OF RIVERSIDE, CA
Riverside, California, United States
The Position The City of Riverside seeks an experienced Chief Innovation Security Officer (CISO), Non-classified* to direct and oversee Innovation and Technology (IT) Security programs and operations Citywide. The CISO will set the City's cyber security vision, develop policy, mitigate risk, train others on security policies and practices, ensure systems and data are working and be an IT security business partner for our 17 departments, Chief Innovation Officer, and executive leaders. The ideal candidate will be a hands-on participative leader with extensive experience writing and optimizing IT security policy and procedures, mitigating risk, and serving as a subject matter expert and business partner to the organization. Our CISO should be creative, agile, flexible, and forward thinking to stay on the forefront of IT security. The City of Riverside is nationally recognized for the innovative technology services provided to its constituents, if you are looking to join a forward-thinking organization in a unique and expanding urban center, this is the job for you! *This position is designated as Non-Classified and is exempt from the classified service. The Incumbent shall be appointed "at-will" and serve at the pleasure of the City Manager. Positions in this classification may be eligible to have salary increased to a maximum of fifteen percent beyond the regularly assigned top step of the salary range for “outstanding performance”, subject to City Manager approval. IDEAL CANDIDATE We seek a proactive, hands-on leader with proven experience in developing and enhancing IT security policies, mitigating risks, and serving as a trusted advisor to the organization. Our ideal CISO is innovative, excellent communicator, action oriented, adaptable, and forward-thinking, consistently staying ahead of emerging IT security trends. We need a solution-driven partner who can unify the department and City under a cohesive security strategy, finding creative ways to enable business objectives while maintaining robust protection. Our ideal CISO will also be able to: Evaluate diverse data types and IT infrastructures, understanding system interconnections to implement comprehensive security measures. Analyze system dependencies, confidentiality, integrity, and availability to identify critical assets and implement appropriate controls. Develop tailored cybersecurity policies that balance operational needs, unique system requirements, regulatory compliance, and risk tolerance. Communicate IT risk findings and mitigation strategies effectively to stakeholders, ensuring timely remediation. Apply industry best practices to craft and update cybersecurity policies aligned with organizational goals. Ensure compliance with local, state, and federal regulations (e.g., HIPAA, CJIS) when developing policies, RFPs, and technology architectures. Create and implement a comprehensive, organization-wide IT security strategic plan. Design and deliver regular training sessions to educate staff and stakeholders on cybersecurity practices, policies, and risk management. Provide expert guidance and support to technical and business users to enhance security, address threats, and safeguard the City's digital assets. Leadership/Interpersonal: Partner with department heads and City leaders on all information security initiatives and decisions. Champion cybersecurity awareness and education throughout the organization. Drive projects forward by overcoming technical and business obstacles with influential leadership. Demonstrate innovative thinking to achieve client goals while maintaining a strong customer service focus. Introduce fresh perspectives, drive change, and exemplify transformational leadership. Blend technical expertise with strong interpersonal skills to build trust and positive relationships across the organization. Exhibit self-motivation, attention to detail, and adaptability in a dynamic environment. FOR MORE INFORMATION, PLEASE SEE THE RECRUITMENT BROCHURE HERE . Work Performed Some of the City's innovative programs include: Access our virtual, 24/7 City Hall at https://riversideca.gov/ where almost all citywide services are available and offered online. An advanced real time crime center to improve community safety and wellbeing. Smart Cities initiatives such as park your way, utility modernization, infrastructure modernization, Enterprise applications upgrades, Ai data analytics, and Hybrid Cloud Digital equity and broadband accessibility THE JOB The CISO will articulate security risks, form and direct policy, lead short- and long-term security strategies, direct disaster recovery and business continuity plans, and create a culture of awareness and appreciation for cyber security/cyber hygiene by developing and implementing curriculum and training organization-wide. This position also develops and directs information security (cyber security) programs, architecture, vendors and policies that protect the City's information, digital and physical assets. The CISO is an at-will position that reports to the Chief Innovation Officer (CIO), and oversees an approximate budget of $750K and a security analyst, with dotted-line security oversight of all information technology staff and Citywide technology. We are looking for a highly experienced technical and strategic leader with exposure to more than one of the following regulations: Payment Card Industry (PCI) Critical Infrastructure Protection (CIP) Health Information Privacy and Portability Act (HIPPA), and/or Criminal Justice Information systems (CJIS). Riverside IT's Upcoming Challenges/Opportunities: ERP, Asset Management and 311 system replacement Design and implement IT security including implementing device posture assessment, micro-segmentation and security zones. Redesign the City's internet perimeter. Lead replication, redundancy and disaster recovery systems for an active/active data center that is currently being built using software defined firewalls, networking and data center. Implement unsupervised machine learning that recognizes threats. Continue expanding least privileged and defense in depth strategy across the City. Security and operational controls monitoring, validation and optimization Under general direction of the Chief Innovation Officer, direct citywide information security and cyber security programs that are designed to provide the protection and confidentiality of data, along with other information assets of the City of Riverside; and perform other related duties as required. When assigned to the Innovation and Technology Department, typical duties may include, but are not limited to, the following: Oversee the development and implementation of Citywide information security policies and procedures to protect the City from internal and external information technology threats and vulnerabilities. Direct the preparation of short and long-term strategies for optimizing the City's Information Security Plan, and formulate and recommend citywide policies for detecting, deterring, and mitigating information security threats. Direct and participate in the identification of security risks, development, and implementation of security management practices, and the measurement and monitoring of security protection measures. Review and recommend the professional development curriculum for City's Innovation and Technology, security and privacy staff to ensure adequate and appropriate training standards in information security and protection measures and coordinate related training and awareness programs. Direct the development and promotion of security and privacy awareness training and education for all levels of the City's organization structure on an ongoing basis. Participate in the development and implementation of disaster recovery and business continuity plans, to ensure that appropriate information technology security measures are addressed. Participate in the development, implementation, and compliance monitoring of IT security agreements, business associate agreements, chain-of-trust agreements, Memoranda of Understanding (MOUs), and similar documents that involve access to or exchange of City information to ensure all security concerns are addressed. Lead vendor activities, write and evaluate proposals, and negotiate contracts for citywide information security related software, equipment and services, and present recommendations for funding and approvals to the Chief Innovation Officer. Respond to and assist in due diligence and audit requests. Conduct periodic departmental cyber security audits. Ensure that technology decisions made are compliant with enterprise security architecture. Collaborate with City Departments on security solutions. Participate in systems design to ensure implementation of appropriate cyber security policies. Respond to network and system intrusive activity and analyze network traffic and system logs to determine corrective action and implement countermeasures. Manage a computer crime or incident scene, including recognition of the proper investigative approach, conducting a field of search to establish probable cause for seizure, proper collection methods, evidence preservation, transportation, analysis, and case management. Qualifications Option I: Education: Equivalent to a Bachelor's degree from an accredited college or university with major study in cyber security administration, information technology, computer science, or a related field. A Master's degree may substitute for one year of the required experience. Experience: Eight years of progressively responsible information security, server and network security, and information technology experience, including intrusion detection and prevention systems, and preferably involving regulated industries and/or public organizations, and supervisory accountability. Option II: Education : Associate's Degree from an accredited college or university with major study in cyber security administration, information technology, computer science, or a related field. Experience : Ten years of progressively responsible information security, server and network security, and information technology experience, including intrusion detection and prevention systems, and preferably involving regulated industries and/or public organizations, and supervisory accountability. Highly Desired Qualifications: Experience and Education: Experience in a regulated industries and/or public agency. Supervisory accountability. Master's degree in information security, or a related field. Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work may be considered. Certifications: Chief Information Security Officer (CISO) Information Systems Security Professional (CISSP) Information Infrastructure Library (ITIL) GIAC Information Security Computer Security Incident Response (CSIRT) Necessary Special Requirement: Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. ** When assigned to the Police Department, must be able to successfully pass an extensive police background.** Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Resume and Letter of Interest FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Level II includes Senior Management, Management and Professional classifications (Exempt). The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%.The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check.Participation in the deferred compensation plan is optional. Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs. Administrative Leave - 64 hrs per fiscal year. For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1 For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status. Closing Date/Time: 10/13/2024 11:59 PM Pacific
The Position The City of Riverside seeks an experienced Chief Innovation Security Officer (CISO), Non-classified* to direct and oversee Innovation and Technology (IT) Security programs and operations Citywide. The CISO will set the City's cyber security vision, develop policy, mitigate risk, train others on security policies and practices, ensure systems and data are working and be an IT security business partner for our 17 departments, Chief Innovation Officer, and executive leaders. The ideal candidate will be a hands-on participative leader with extensive experience writing and optimizing IT security policy and procedures, mitigating risk, and serving as a subject matter expert and business partner to the organization. Our CISO should be creative, agile, flexible, and forward thinking to stay on the forefront of IT security. The City of Riverside is nationally recognized for the innovative technology services provided to its constituents, if you are looking to join a forward-thinking organization in a unique and expanding urban center, this is the job for you! *This position is designated as Non-Classified and is exempt from the classified service. The Incumbent shall be appointed "at-will" and serve at the pleasure of the City Manager. Positions in this classification may be eligible to have salary increased to a maximum of fifteen percent beyond the regularly assigned top step of the salary range for “outstanding performance”, subject to City Manager approval. IDEAL CANDIDATE We seek a proactive, hands-on leader with proven experience in developing and enhancing IT security policies, mitigating risks, and serving as a trusted advisor to the organization. Our ideal CISO is innovative, excellent communicator, action oriented, adaptable, and forward-thinking, consistently staying ahead of emerging IT security trends. We need a solution-driven partner who can unify the department and City under a cohesive security strategy, finding creative ways to enable business objectives while maintaining robust protection. Our ideal CISO will also be able to: Evaluate diverse data types and IT infrastructures, understanding system interconnections to implement comprehensive security measures. Analyze system dependencies, confidentiality, integrity, and availability to identify critical assets and implement appropriate controls. Develop tailored cybersecurity policies that balance operational needs, unique system requirements, regulatory compliance, and risk tolerance. Communicate IT risk findings and mitigation strategies effectively to stakeholders, ensuring timely remediation. Apply industry best practices to craft and update cybersecurity policies aligned with organizational goals. Ensure compliance with local, state, and federal regulations (e.g., HIPAA, CJIS) when developing policies, RFPs, and technology architectures. Create and implement a comprehensive, organization-wide IT security strategic plan. Design and deliver regular training sessions to educate staff and stakeholders on cybersecurity practices, policies, and risk management. Provide expert guidance and support to technical and business users to enhance security, address threats, and safeguard the City's digital assets. Leadership/Interpersonal: Partner with department heads and City leaders on all information security initiatives and decisions. Champion cybersecurity awareness and education throughout the organization. Drive projects forward by overcoming technical and business obstacles with influential leadership. Demonstrate innovative thinking to achieve client goals while maintaining a strong customer service focus. Introduce fresh perspectives, drive change, and exemplify transformational leadership. Blend technical expertise with strong interpersonal skills to build trust and positive relationships across the organization. Exhibit self-motivation, attention to detail, and adaptability in a dynamic environment. FOR MORE INFORMATION, PLEASE SEE THE RECRUITMENT BROCHURE HERE . Work Performed Some of the City's innovative programs include: Access our virtual, 24/7 City Hall at https://riversideca.gov/ where almost all citywide services are available and offered online. An advanced real time crime center to improve community safety and wellbeing. Smart Cities initiatives such as park your way, utility modernization, infrastructure modernization, Enterprise applications upgrades, Ai data analytics, and Hybrid Cloud Digital equity and broadband accessibility THE JOB The CISO will articulate security risks, form and direct policy, lead short- and long-term security strategies, direct disaster recovery and business continuity plans, and create a culture of awareness and appreciation for cyber security/cyber hygiene by developing and implementing curriculum and training organization-wide. This position also develops and directs information security (cyber security) programs, architecture, vendors and policies that protect the City's information, digital and physical assets. The CISO is an at-will position that reports to the Chief Innovation Officer (CIO), and oversees an approximate budget of $750K and a security analyst, with dotted-line security oversight of all information technology staff and Citywide technology. We are looking for a highly experienced technical and strategic leader with exposure to more than one of the following regulations: Payment Card Industry (PCI) Critical Infrastructure Protection (CIP) Health Information Privacy and Portability Act (HIPPA), and/or Criminal Justice Information systems (CJIS). Riverside IT's Upcoming Challenges/Opportunities: ERP, Asset Management and 311 system replacement Design and implement IT security including implementing device posture assessment, micro-segmentation and security zones. Redesign the City's internet perimeter. Lead replication, redundancy and disaster recovery systems for an active/active data center that is currently being built using software defined firewalls, networking and data center. Implement unsupervised machine learning that recognizes threats. Continue expanding least privileged and defense in depth strategy across the City. Security and operational controls monitoring, validation and optimization Under general direction of the Chief Innovation Officer, direct citywide information security and cyber security programs that are designed to provide the protection and confidentiality of data, along with other information assets of the City of Riverside; and perform other related duties as required. When assigned to the Innovation and Technology Department, typical duties may include, but are not limited to, the following: Oversee the development and implementation of Citywide information security policies and procedures to protect the City from internal and external information technology threats and vulnerabilities. Direct the preparation of short and long-term strategies for optimizing the City's Information Security Plan, and formulate and recommend citywide policies for detecting, deterring, and mitigating information security threats. Direct and participate in the identification of security risks, development, and implementation of security management practices, and the measurement and monitoring of security protection measures. Review and recommend the professional development curriculum for City's Innovation and Technology, security and privacy staff to ensure adequate and appropriate training standards in information security and protection measures and coordinate related training and awareness programs. Direct the development and promotion of security and privacy awareness training and education for all levels of the City's organization structure on an ongoing basis. Participate in the development and implementation of disaster recovery and business continuity plans, to ensure that appropriate information technology security measures are addressed. Participate in the development, implementation, and compliance monitoring of IT security agreements, business associate agreements, chain-of-trust agreements, Memoranda of Understanding (MOUs), and similar documents that involve access to or exchange of City information to ensure all security concerns are addressed. Lead vendor activities, write and evaluate proposals, and negotiate contracts for citywide information security related software, equipment and services, and present recommendations for funding and approvals to the Chief Innovation Officer. Respond to and assist in due diligence and audit requests. Conduct periodic departmental cyber security audits. Ensure that technology decisions made are compliant with enterprise security architecture. Collaborate with City Departments on security solutions. Participate in systems design to ensure implementation of appropriate cyber security policies. Respond to network and system intrusive activity and analyze network traffic and system logs to determine corrective action and implement countermeasures. Manage a computer crime or incident scene, including recognition of the proper investigative approach, conducting a field of search to establish probable cause for seizure, proper collection methods, evidence preservation, transportation, analysis, and case management. Qualifications Option I: Education: Equivalent to a Bachelor's degree from an accredited college or university with major study in cyber security administration, information technology, computer science, or a related field. A Master's degree may substitute for one year of the required experience. Experience: Eight years of progressively responsible information security, server and network security, and information technology experience, including intrusion detection and prevention systems, and preferably involving regulated industries and/or public organizations, and supervisory accountability. Option II: Education : Associate's Degree from an accredited college or university with major study in cyber security administration, information technology, computer science, or a related field. Experience : Ten years of progressively responsible information security, server and network security, and information technology experience, including intrusion detection and prevention systems, and preferably involving regulated industries and/or public organizations, and supervisory accountability. Highly Desired Qualifications: Experience and Education: Experience in a regulated industries and/or public agency. Supervisory accountability. Master's degree in information security, or a related field. Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work may be considered. Certifications: Chief Information Security Officer (CISO) Information Systems Security Professional (CISSP) Information Infrastructure Library (ITIL) GIAC Information Security Computer Security Incident Response (CSIRT) Necessary Special Requirement: Possession of an appropriate, valid class "C" California Motor Vehicle Operator's License. ** When assigned to the Police Department, must be able to successfully pass an extensive police background.** Selection Process DOCUMENTS REQUIRED AT THE TIME OF APPLICATION: 1) Completed Employment Application 2) Completed Supplemental Questionnaire 3) Resume and Letter of Interest FOR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification. IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS: If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment. Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment. Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/ physical examination . NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list. EDUCATIONAL REQUIREMENTS: Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university. Education obtained outside the United States (US) require one of the following options: An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ . An advanced-level degree from an accredited US college or university. All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement. THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. Level II includes Senior Management, Management and Professional classifications (Exempt). The City offers an attractive benefits package, the central provisions of which are as follows: Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3 year final compensation. The required employee contribution is 8%.The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation.The required employee contribution is 50% of the normal cost. And is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense. Health Insurance - The City offers six health insurance plans and contributes up to $1,516 per month for HMO plans (family coverage). Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month. Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage. Life Insurance - The City provides and pays for term life insurance with accidental death and dismemberment equal to two times the annual salary rounded to the next highest $1,000 (up to $700k) plus AD&D. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k). Deferred Compensation - The City contributes $100 per month with a minimum employee contribution of $12.50 per check.Participation in the deferred compensation plan is optional. Leave Benefits - Includes all the typical vacation leave, sick leave, bereavement leave, and holiday benefits. Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation. Long Term Disability - The City offers optional enrollment in the Long Term Disability Plan. LegalEase Plan - Optional legal services plan for employees and eligible dependents. Critical Illness Plan - Optional critical illness insurance plan for employees and eligible dependents. Vacation Accrual - 0-9 yrs. = 144 hrs., 10+ yrs. = 184 hrs. Administrative Leave - 64 hrs per fiscal year. For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1 For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status. Closing Date/Time: 10/13/2024 11:59 PM Pacific