Sheriff's Support Specialist II

  • Sonoma County, CA
  • Santa Rosa, California
  • Apr 01, 2023
Full Time Education and Training Public Safety
  • Salary: 55,496 USD

Job Description

Position Information

Start your career in public safety and support the community as a
Sheriff's Support Specialist II!

Starting salary up to $32.33/hour ($67,476/year) and a competitive total compensation package!*

When you join the Sonoma County Sheriff's Office, you become part of a challenging and rewarding work environment where you gain the satisfaction of knowing you're working to better your community. You can also look forward to excellent benefits* including:

  • Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
  • Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
  • County paid 100% premium contribution for the majority of employee-only and employee + family health plan options
  • County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
  • May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
  • An annual Staff Development/Wellness Benefit allowance of up to $500 and ongoing education/training opportunities
  • Retirement fully integrated with Social Security
  • Bilingual premium pay of $1.15/hour for basic bilingual or $1.50/hour for fluent bilingual in addition to the hourly pay rate for bilingual assignments
The Sonoma County Sheriff's Office

You can be confident that a career with the Sonoma County Sheriff's Office will be anything but monotonous. Each day will present new and interesting challenges.

As a Sheriff's Support Specialist, you will provide direct support, resources, and information to Sheriff’s Office patrol, investigations, outside law enforcement and county agencies, insurance companies, and the public. This position processes warrants, parole, and probation checks, and provides terms and court minutes when requested by authorized personnel. Additionally, this position will:

  • Provide copies of booking photos, driver’s license photos, officer safety information, location, subject, and decedent identification to law enforcement personnel
  • Create photo line-ups for Sheriff’s Office personnel and outside law enforcement agencies
  • Process, retain, and distribute crime reports, coroner reports and calls for service as well as entering, maintaining, and distributing warrants
  • Complete background checks for candidates applying for employment in law enforcement.
  • Provide back-up to dispatch during emergencies and natural disasters
Ideal candidates for these positions are detail-oriented, proactive, self-motivated, and will have:

  • Excellent communication skills
  • Experience using personal computers (PCs) with Microsoft applications including Word, Excel, and Outlook
  • Strong customer service and conflict resolution skills, with the ability to interact with a diverse customer base
  • Typing and data entry skills as well as experience answering multi-line phone systems
  • Ability to problem solve, write clear and concise notes, and relay information regarding policies, laws, and procedures
  • Ability to constantly evaluate and prioritize a high-volume workload
  • A sense of humor
Note: As a condition of employment, individuals are required to undergo and maintain a Sheriff's Office background clearance, and must be willing to work shifts including days, evenings, and weekends. Sheriff's Support Specialists wear uniforms and are exposed to sensitive and sometimes disturbing material such as domestic violence, child abuse, and Coroner’s Office related reports and photographs.

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory .

Qualified County employees who wish to be considered for future positions should consider applying to this recruitment . The Civil Service title of this position is Legal Processor II.

Minimum Qualifications

Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, one year of work experience processing official records equivalent to that of Legal Processor I would provide this opportunity.

License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

Special Skill Requirement: The ability to type at a corrected speed of 45 words per minute may be required for some assignments.

Background Requirements: Applicants for some assignments must successfully complete a thorough background investigation.

Knowledge, Skills, and Abilities
Considerable knowledge of: the purpose and processing of a diversity of court and law enforcement related legal documents, forms, and records; basic arithmetic, English grammar, vocabulary, spelling, punctuation, and composition; the operations, procedures, and jurisdictions of the court or department of assignment.

Working knowledge of: the record and computer systems of the Courts and/or the department of assignment; the technical resource materials and information sources applicable to the area of assignment; court or law enforcement related statutes, laws, ordinances and procedures and their applicability to the department of assignment.

Ability to: understand, explain, and apply specific statutes, codes, laws, regulations, and procedures; prepare and process a variety of complex legal documents; maintain complex legal records, assemble materials and prepare reports; locate, identify and correct technical inaccuracies; work independently in performing assignment and in resolving problems and deviations; use independent initiative and discretion in organizing work and carrying out instructions within a structured environment; establish and maintain cooperative and harmonious relationships with judges, attorneys, litigants, law enforcement officers, other employees, and the general public; independently research and prepare correspondence in answer to inquiries about department records, programs, services, procedures, and regulations; make accurate arithmetic calculations; operate a variety of office equipment.
Selection Procedure & Some Helpful Tips When Applying
  • Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
  • You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions.
  • You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
  • Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.


Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

  • Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.


Being part of the Sheriff's Office and being expected to keep the public safe requires a thorough background investigation process. This process includes an assessment of prior work history, verifying educational experiences, court reports, public records searches, understanding past patterns relating to drug usage, financial patterns, etc. This entails gathering a significant amount of information from job candidates and speaking to former employers, friends, family members, etc. A polygraph may be included as part of this process. Candidates must be honest and forthcoming about information that may arise during the background process. Deception during any portion of this process is grounds for disqualification, even after employment. Many factors are taken into consideration and one should not assume a credit issue or prior drug use is automatically disqualifying. Candidates will be given the opportunity to present mitigating information they feel should be considered. You are encouraged to be as responsive as to help expedite the timeline, and we encourage you to stay patient and interested in this great career opportunity while this process is taking place.

You may also review the Job Classification Screening Schedule to determine the requirements for this position.

Please read the Sheriff's Office Pre-Employment Drug Use Guidelines for further information.


Applications are accepted on-line at: . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: AK
HR Technician: KK

IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions.


These are some of the excellent benefits the County offers:

Paid Time Off :Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units.

Retirement :Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit .

IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical :County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

Plus excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to or, contact the Human Resources' Risk Management-Benefits Office at or (707) 565-2900.

*IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: Continuous

Base Pay


Job Address

Santa Rosa, California United States View Map