SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: IT Services Lead Job Category: CSEA Job Opening Date: March 26, 2024 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $108,792 to $120,120 Required Documents: Resume and Cover Letter Job Description: Initial Screening Date: April 22, 2024 A cover letter and resume are required. C.S.E.A. Classified Bargaining Unit Salary Range 146 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job . SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, oversees, functionally supervises, and participates as primary coordinator of the assigned college network, telecommunications and instructional technology delivery systems; ensures consistent and efficient information systems services to college personnel, students, and the community through the effective planning, design, implementation, modification, maintenance, monitoring, evaluation, and function of on-premises and cloud-based data networks, software applications, and related information systems services. DISTINGUISHING CHARACTERISTICS This is the lead level class in the Networking, Applications, and IT Systems series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and complex duties assigned to classes within this series while providing functional and technical supervision over assigned staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or reasonably related duties from those set forth below to address business needs and changing business practices. Oversees the design, planning, implementation, and maintenance for the college networking (wired and wireless), video, and telecommunications systems; provides technical leadership for overall computer operating systems and network architecture including design requirements, standards, protocols, and capacity planning. Oversees, plans, organizes, and directs the installation, configuration, modification, maintenance, programming and repair of networking, video, telecommunication, audio visual and instructional technology equipment and interfaces, endpoint management, databases, software applications and peripherals, providing hands on support as necessary. Oversees the monitoring of college network and infrastructure operations to identify problems, malfunctions and unauthorized intrusion attempts and to ensure proper integration and optimal reliability including information security, data protection, and disaster recovery. Leads Network Administrators, IT Systems Specialists, and Application Specialists in their roles of network administration, maintenance of user accounts, information security, backup and file systems maintenance activities, classroom technology support, and server and telecommunications system administration. Oversees the inventory of technology hardware and software including necessary licensing and documentation of college-wide infrastructure, including cabling, conduit and wired and wireless equipment, and maintenance records for hardware and software resources and optimizes replacement cycles. Assists District IT and College technology departments in developing medium and long-range technology and infrastructure plans; develops cost estimates; researches and recommends alternatives regarding operational requirements and budgetary constraints; maintains current knowledge of new technologies for potential application to District and college systems. Interacts with and maintains collaborative, open communication with District IT and other departments on campus, serving as liaison to the district, other colleges and worksites, providers, contractors, consultants, and vendor service technicians as necessary, in the installation and maintenance of information and data systems to ensure district-wide security and technology procedures and standards are maintained. Administers requests related to the college systems, databases, software applications, interfaces, report development, cloud applications, and related information systems services. Writes specifications, designs, and directs development of bid specifications and prepares plans to install or modify enterprise systems. Works with the district, faculty, staff, and student leadership to pilot new instructional technology equipment; identifies technology requirements for classrooms and instructional labs. Collaboratively develops standards for acquisition and support of endpoint computing hardware and software; coordinates the acquisition of endpoint computing hardware and software, and plans for the replacement and lifecycle management of endpoint, lab and classroom computers. Establishes information and data systems software standards, upgrade procedures and maintenance activities and cost-effective methods of data transmission to achieve the highest possible reliability and accessibility of college technology systems; evaluates the use of new transmission technologies. Provides technical and information assistance in support of college building projects for new construction and remodels, to ensure the technology needs of the project are met in a timely and cost-effective manner; ensures College and district standards and specifications adherence. Engages in activities to stay current with the latest releases and best practices related to, infrastructure including but not limited to server, cloud, and network systems instructional delivery systems and software advances to proactively administer these systems and provide direction for the college. Participates in annual budgeting and strategic planning for technology projects and equipment requests. Communicates district and college policy and administrative decisions to assigned staff and students. Oversees end-user technology training for staff and faculty. Ensures the successful and timely resolution of service requests by providing excellent customer service. Ensures compliance with local, state, and federal regulations. Performs related duties and responsibilities as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Administration of voice and data networks (LAN/WAN/Virtual/Cloud/VoIP/Wi-Fi) in a large, complex organization. Information systems operating systems, infrastructure including but not limited to server, cloud, and network systems, applications, and installations in a multivendor and multiprotocol environment. Internet and intranet infrastructure, Wide Area Networks (WANs), Local Area Networks (LANs), wireless access points, network-attached storage, office productivity applications, email, directory services, and video distribution systems and instructional delivery systems. Network components including structured wiring, physical and virtual servers, load balancers, routers, switches, wireless controllers, and firewalls at both the virtual and physical medium. Network, video, server, and instructional delivery systems hardware and software installation, maintenance, diagnostic and troubleshooting techniques. Workstations and peripherals, operational characteristics of modern operating systems. Programming languages and web server and application software. Principles of data back-up and disaster recovery. Principles and practices of basic data communication circuitry. Equipment and materials currently available for new and revised data network installations. Use of tools and equipment required for installation, maintenance and testing of data communication pathways and wiring. Cloud technologies such as IaaS, and SaaS. Information security systems and related modern practices around protection of data. Basic principles and practices of budget preparation and administration. Basic principles and practices of project management. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Analyze technical problems accurately and recommend or take an effective course of action. Administer the College's wireless, telephonic, local and wide area networks (LAN/WAN/Virtual/Cloud) including Internet and Intranet servers. Ability to conduct long-range planning. Plan and organize large projects requiring the involvement of several departments. Design or modify a variety of information and data systems and equipment. Make system-programming changes to network equipment and systems. Install or repair various information systems components and wiring. Ensure optimum operation and efficiency of student and staff web-based services. Evaluate existing network, server, endpoint, and cloud-based needs and requests and recommend system design modifications or equipment purchases. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings on-site and off-site as required. Occasionally work weekends/nights, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a technical field such as computer science or current certification in project management, information security, network or server infrastructure, or cloud-based technology. Experience: Eight years of increasingly responsible technical work experience in network service operations as a network technician and/or information systems analyst. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 27, 2024
Full Time
Title: IT Services Lead Job Category: CSEA Job Opening Date: March 26, 2024 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $108,792 to $120,120 Required Documents: Resume and Cover Letter Job Description: Initial Screening Date: April 22, 2024 A cover letter and resume are required. C.S.E.A. Classified Bargaining Unit Salary Range 146 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job . SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, oversees, functionally supervises, and participates as primary coordinator of the assigned college network, telecommunications and instructional technology delivery systems; ensures consistent and efficient information systems services to college personnel, students, and the community through the effective planning, design, implementation, modification, maintenance, monitoring, evaluation, and function of on-premises and cloud-based data networks, software applications, and related information systems services. DISTINGUISHING CHARACTERISTICS This is the lead level class in the Networking, Applications, and IT Systems series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and complex duties assigned to classes within this series while providing functional and technical supervision over assigned staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or reasonably related duties from those set forth below to address business needs and changing business practices. Oversees the design, planning, implementation, and maintenance for the college networking (wired and wireless), video, and telecommunications systems; provides technical leadership for overall computer operating systems and network architecture including design requirements, standards, protocols, and capacity planning. Oversees, plans, organizes, and directs the installation, configuration, modification, maintenance, programming and repair of networking, video, telecommunication, audio visual and instructional technology equipment and interfaces, endpoint management, databases, software applications and peripherals, providing hands on support as necessary. Oversees the monitoring of college network and infrastructure operations to identify problems, malfunctions and unauthorized intrusion attempts and to ensure proper integration and optimal reliability including information security, data protection, and disaster recovery. Leads Network Administrators, IT Systems Specialists, and Application Specialists in their roles of network administration, maintenance of user accounts, information security, backup and file systems maintenance activities, classroom technology support, and server and telecommunications system administration. Oversees the inventory of technology hardware and software including necessary licensing and documentation of college-wide infrastructure, including cabling, conduit and wired and wireless equipment, and maintenance records for hardware and software resources and optimizes replacement cycles. Assists District IT and College technology departments in developing medium and long-range technology and infrastructure plans; develops cost estimates; researches and recommends alternatives regarding operational requirements and budgetary constraints; maintains current knowledge of new technologies for potential application to District and college systems. Interacts with and maintains collaborative, open communication with District IT and other departments on campus, serving as liaison to the district, other colleges and worksites, providers, contractors, consultants, and vendor service technicians as necessary, in the installation and maintenance of information and data systems to ensure district-wide security and technology procedures and standards are maintained. Administers requests related to the college systems, databases, software applications, interfaces, report development, cloud applications, and related information systems services. Writes specifications, designs, and directs development of bid specifications and prepares plans to install or modify enterprise systems. Works with the district, faculty, staff, and student leadership to pilot new instructional technology equipment; identifies technology requirements for classrooms and instructional labs. Collaboratively develops standards for acquisition and support of endpoint computing hardware and software; coordinates the acquisition of endpoint computing hardware and software, and plans for the replacement and lifecycle management of endpoint, lab and classroom computers. Establishes information and data systems software standards, upgrade procedures and maintenance activities and cost-effective methods of data transmission to achieve the highest possible reliability and accessibility of college technology systems; evaluates the use of new transmission technologies. Provides technical and information assistance in support of college building projects for new construction and remodels, to ensure the technology needs of the project are met in a timely and cost-effective manner; ensures College and district standards and specifications adherence. Engages in activities to stay current with the latest releases and best practices related to, infrastructure including but not limited to server, cloud, and network systems instructional delivery systems and software advances to proactively administer these systems and provide direction for the college. Participates in annual budgeting and strategic planning for technology projects and equipment requests. Communicates district and college policy and administrative decisions to assigned staff and students. Oversees end-user technology training for staff and faculty. Ensures the successful and timely resolution of service requests by providing excellent customer service. Ensures compliance with local, state, and federal regulations. Performs related duties and responsibilities as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Administration of voice and data networks (LAN/WAN/Virtual/Cloud/VoIP/Wi-Fi) in a large, complex organization. Information systems operating systems, infrastructure including but not limited to server, cloud, and network systems, applications, and installations in a multivendor and multiprotocol environment. Internet and intranet infrastructure, Wide Area Networks (WANs), Local Area Networks (LANs), wireless access points, network-attached storage, office productivity applications, email, directory services, and video distribution systems and instructional delivery systems. Network components including structured wiring, physical and virtual servers, load balancers, routers, switches, wireless controllers, and firewalls at both the virtual and physical medium. Network, video, server, and instructional delivery systems hardware and software installation, maintenance, diagnostic and troubleshooting techniques. Workstations and peripherals, operational characteristics of modern operating systems. Programming languages and web server and application software. Principles of data back-up and disaster recovery. Principles and practices of basic data communication circuitry. Equipment and materials currently available for new and revised data network installations. Use of tools and equipment required for installation, maintenance and testing of data communication pathways and wiring. Cloud technologies such as IaaS, and SaaS. Information security systems and related modern practices around protection of data. Basic principles and practices of budget preparation and administration. Basic principles and practices of project management. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Analyze technical problems accurately and recommend or take an effective course of action. Administer the College's wireless, telephonic, local and wide area networks (LAN/WAN/Virtual/Cloud) including Internet and Intranet servers. Ability to conduct long-range planning. Plan and organize large projects requiring the involvement of several departments. Design or modify a variety of information and data systems and equipment. Make system-programming changes to network equipment and systems. Install or repair various information systems components and wiring. Ensure optimum operation and efficiency of student and staff web-based services. Evaluate existing network, server, endpoint, and cloud-based needs and requests and recommend system design modifications or equipment purchases. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings on-site and off-site as required. Occasionally work weekends/nights, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a technical field such as computer science or current certification in project management, information security, network or server infrastructure, or cloud-based technology. Experience: Eight years of increasingly responsible technical work experience in network service operations as a network technician and/or information systems analyst. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Cal State University (CSU) Maritime Academy
200 Maritime Academy Drive, Vallejo, CA 94590, USA
Working Title: Travel and Student Financial Services Lead Classification Title: Administrative Analyst/Specialist-12 Month Exempt II Department Name: Financial Services Time Base: Full-time Pay Plan: 12 month Bargaining Unit: 9 (CSUEU) Employment Type: Probationary/Permanent Salary Range: Hiring salary is anticipated at $6,700 - $7,200 per month commensurate with education and experience CSU Salary Range: $5,022-$9,083 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. Position Summary: The Travel and Student Financial Services Lead is primarily responsible for the administration, and creation of plans and actions to support and achieve campus mission/objectives. The incumbent is directly involved with the process of implementing these plans and development of all procedures and processes which includes policy recommendations related to faculty, staff, student travel and financial services. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Provide lead work direction, train, and monitor the work of the personnel - in the Student Financial Services, Cashier’s and Travel Office for the campus including auxiliaries. Assist the University Controller with evaluating work performance and establishing priorities and timelines for tasks. Interpret federal, state, and other agency regulations, policies, and procedures related to tuition and fees, including Federal and State travel. Review and update functional processes to ensure Cashiering and Concur CTE systems are set up to achieve desired results. Evaluate and coordinate resource needs. Design and deliver customer service initiatives for faculty, staff, students, and campus community. Communicate, problem solve and be a point of contact for a broad range of internal and external constituents on travel and student financial services. Effectively collaborate with employees at all levels to ensure an efficient and effective working environment. SAP Concur Travel & Expense (CTE) Essential Functions Maintain and update Travel Policy, as needed and in compliance with CSU and State regulations. Educate and schedule faculty, staff and students’ training on campus travel and expense policies to eliminate noncompliant activities and transactions. Work directly with the Chancellor’s Office’s IT and Lead, vendor and other CSU campus functional officers related to the configuration and timely implementation of system upgrades. Organize and lead the hands-on testing of the enhancements and/or system solutions. Oversee the review and audit of expense reports for completeness ensuring compliance with travel expense policies. Serve as primary point of contact with our contracted travel agency for web-based travel agent system (Concur) and reports available to aid in reconciling. Ensure travel account reconciliations for booked travel, campus travel credit card charges, and travel reports are timely completed to identify overdue expense reports. Responsibilities for Student Financial Services includes, but not limited to: Coordinate and provide lead direction for the various functions of the Student Financial Services Office such as, but not limited to: Interpret and apply CSU and campus fee policy to set up semester tuition and mandatory registration fee calculation and fees for housing, meals, parking, and other charges. Setup semester board and stored value plans and import student plans to Blackboard, if applicable. Research, develop and implement campus policies and procedures related to student registration, financial aid, student finance, and other related student activities. Develop internal campus workflow schedules for Student Financials related to timing of registration, billing, fee due dates, enrollment cancellation, financial aid disbursements and refunds. Provide direction and coordination with other Financial Services personnel related to cash and credit card reporting, student refunds and financial aid disbursements and refunds. Ensure proper recording of the general ledger by monitoring the reconciliation student fees, deposits and clearing accounts monthly. Establish the timely review and analysis of student fees reporting, census, student fee waivers, etc. Coordinate with the Director of Financial Aid, the timing and correct application of financial aid to student accounts. Oversee student refund processing as needed to ensure compliance with federal financial aid guidelines and act as a backup for Accounts Receivable function Maintain and enhance Cash Receipts System (CashNet), Online/Web Fee Payment Systems & delivered PS Student Financial application. Perform CASHNet system implementation, upgrade, and maintenance. Perform PeopleSoft Student Financials module implementation, upgrade, and maintenance. Perform Blackboard system implementation, upgrade, and maintenance for board plans and stored value funds for students and campus departments. Work with IT and consultants to manage file exports and transfers to/from subsystems to the general ledger. Implementation of progressive technological advances and utilization of Oracle and baseline processes. Tax reporting oversight Direct the tax recording and reporting for eligible educational payments received, or amounts billed, for qualified tuition and related expenditures and financial aid disbursements required to be filed with the 1098T Tuition Statement. Other appropriate duties as assigned. Required Qualifications: A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications: 5 years of experience in Concur CTE administration, student financial services, travel and student accounting/financial reporting. Knowledge of fiscal policies and procedures related to administration of Travel and Student Account Financial programs. Experience with integrated financial systems, including PeopleSoft, Integration Broker, CASHNet and Blackboard, and Travel application. Ability to identify problems and troubleshoot system processes. Experience with personal computers and application software such as word processing, spreadsheet, database and electronic mail. Knowledge of University policies and procedures Hours of Work/Travel: Travel outside of normal business hours Physical, Mental and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Travel and Student Financial Services Lead Classification Title: Administrative Analyst/Specialist-12 Month Exempt II Department Name: Financial Services Time Base: Full-time Pay Plan: 12 month Bargaining Unit: 9 (CSUEU) Employment Type: Probationary/Permanent Salary Range: Hiring salary is anticipated at $6,700 - $7,200 per month commensurate with education and experience CSU Salary Range: $5,022-$9,083 per month. Benefits: Premium benefit package includes outstanding health, dental, and vision plans; life and disability insurances; pension (CalPERS); tuition fee waiver; and 14 paid holidays per year. See our benefits website for additional information. Application Deadline: Open until filled. Position Summary: The Travel and Student Financial Services Lead is primarily responsible for the administration, and creation of plans and actions to support and achieve campus mission/objectives. The incumbent is directly involved with the process of implementing these plans and development of all procedures and processes which includes policy recommendations related to faculty, staff, student travel and financial services. About the California State University Maritime Academy: Established in 1929, California State University Maritime Academy, a campus of the California State University, is the only degree-granting maritime academy on the West Coast. Located on the scenic Vallejo waterfront, the campus serves a student population of approximately 1000 undergraduates and 50 graduate students. Cal Maritime offers seven baccalaureate degrees in Business Administration, International Strategy and Security, Facilities Engineering Technology, Marine Engineering Technology, Mechanical Engineering, Marine Transportation, and Oceanography. The undergraduate curriculum includes licensing programs for future merchant marine, coast guard, and naval reserve officers. Cal Maritime also offers a Master of Science in Transportation and Engineering Management degree, as well as a number of extended learning programs and courses. Major Responsibilities : Provide lead work direction, train, and monitor the work of the personnel - in the Student Financial Services, Cashier’s and Travel Office for the campus including auxiliaries. Assist the University Controller with evaluating work performance and establishing priorities and timelines for tasks. Interpret federal, state, and other agency regulations, policies, and procedures related to tuition and fees, including Federal and State travel. Review and update functional processes to ensure Cashiering and Concur CTE systems are set up to achieve desired results. Evaluate and coordinate resource needs. Design and deliver customer service initiatives for faculty, staff, students, and campus community. Communicate, problem solve and be a point of contact for a broad range of internal and external constituents on travel and student financial services. Effectively collaborate with employees at all levels to ensure an efficient and effective working environment. SAP Concur Travel & Expense (CTE) Essential Functions Maintain and update Travel Policy, as needed and in compliance with CSU and State regulations. Educate and schedule faculty, staff and students’ training on campus travel and expense policies to eliminate noncompliant activities and transactions. Work directly with the Chancellor’s Office’s IT and Lead, vendor and other CSU campus functional officers related to the configuration and timely implementation of system upgrades. Organize and lead the hands-on testing of the enhancements and/or system solutions. Oversee the review and audit of expense reports for completeness ensuring compliance with travel expense policies. Serve as primary point of contact with our contracted travel agency for web-based travel agent system (Concur) and reports available to aid in reconciling. Ensure travel account reconciliations for booked travel, campus travel credit card charges, and travel reports are timely completed to identify overdue expense reports. Responsibilities for Student Financial Services includes, but not limited to: Coordinate and provide lead direction for the various functions of the Student Financial Services Office such as, but not limited to: Interpret and apply CSU and campus fee policy to set up semester tuition and mandatory registration fee calculation and fees for housing, meals, parking, and other charges. Setup semester board and stored value plans and import student plans to Blackboard, if applicable. Research, develop and implement campus policies and procedures related to student registration, financial aid, student finance, and other related student activities. Develop internal campus workflow schedules for Student Financials related to timing of registration, billing, fee due dates, enrollment cancellation, financial aid disbursements and refunds. Provide direction and coordination with other Financial Services personnel related to cash and credit card reporting, student refunds and financial aid disbursements and refunds. Ensure proper recording of the general ledger by monitoring the reconciliation student fees, deposits and clearing accounts monthly. Establish the timely review and analysis of student fees reporting, census, student fee waivers, etc. Coordinate with the Director of Financial Aid, the timing and correct application of financial aid to student accounts. Oversee student refund processing as needed to ensure compliance with federal financial aid guidelines and act as a backup for Accounts Receivable function Maintain and enhance Cash Receipts System (CashNet), Online/Web Fee Payment Systems & delivered PS Student Financial application. Perform CASHNet system implementation, upgrade, and maintenance. Perform PeopleSoft Student Financials module implementation, upgrade, and maintenance. Perform Blackboard system implementation, upgrade, and maintenance for board plans and stored value funds for students and campus departments. Work with IT and consultants to manage file exports and transfers to/from subsystems to the general ledger. Implementation of progressive technological advances and utilization of Oracle and baseline processes. Tax reporting oversight Direct the tax recording and reporting for eligible educational payments received, or amounts billed, for qualified tuition and related expenditures and financial aid disbursements required to be filed with the 1098T Tuition Statement. Other appropriate duties as assigned. Required Qualifications: A bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications: 5 years of experience in Concur CTE administration, student financial services, travel and student accounting/financial reporting. Knowledge of fiscal policies and procedures related to administration of Travel and Student Account Financial programs. Experience with integrated financial systems, including PeopleSoft, Integration Broker, CASHNet and Blackboard, and Travel application. Ability to identify problems and troubleshoot system processes. Experience with personal computers and application software such as word processing, spreadsheet, database and electronic mail. Knowledge of University policies and procedures Hours of Work/Travel: Travel outside of normal business hours Physical, Mental and Environmental Conditions: Involves mainly sitting; walking and standing is minimal; involves lifting lightweight objects limited to 15 pounds. Background Check: Satisfactory completion of a background check (including a criminal records check and fingerprinting) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. Eligibility to Work: Applicants must provide proof of U.S. citizenship or authorization to work in the United States within three days of the date of hire. Title IX: Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix EEO Statement: Cal Maritime is an Equal Opportunity, Affirmative Action Employer. The university subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, covered veteran status, or any other protected status. Reasonable Accommodations will be provided to applicants with qualifying disabilities who self-disclose by contacting the Benefits Coordinator at (707) 654-1146. Application Procedure: Click "APPLY NOW" to complete the Cal Maritime Online Employment Application and attach the following documents: cover letter and resume. Disclaimer: The provisions of this job bulletin do not constitute an expressed or implied contract and any provisions contained may be modified or changed. Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary (Classified as: Student Services Professional IV) Full-time position available on or after June 5, 2024 for Warrior Cross Cultural Center. Under general supervision, the Student Services Professional IV performs highly complex professional Student Services work in reviewing the most difficult individual, group or organizational problems, developing and recommending courses of action, and implementing proposed solutions. Incumbents in this classification typically utilize a combination of high-level analytical skills and high-level interpersonal skills in working on complex problems from the investigation and analysis stage through the solution and implementation stage. This is the first level where assignments regularly impact other Student Services areas and where the scope of assignments is program-wide. Student Services Professionals are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post-graduation. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. In addition, Student Services Professionals may serve as “working supervisors” or lead persons. Job Duties Duties include but are not limited to: Develop, coordinate, and maintain a diverse set of programs and services that raise awareness of specific student issues. Design and implement reoccurring programming in various areas to support student engagement and success. Establish comprehensive processes and practices for student support, including application and assessment procedures. Develop culturally-inclusive communication protocols and programs to support student success. Collaborate with campus departments and stakeholders to support student community needs. Coordinate with regional partners to create opportunities for student career development and support. Develop and implement comprehensive communication and outreach strategies. Problem-solve effectively during programs and events. Develop and implement assessment and evaluation processes to improve program outcomes. Design and implement inclusive outreach programs and activities. Collaborate with stakeholders to create programs aligned with institutional priorities. Maintain relationships with campus employees and departments to support student activities. Serve as a liaison with community partners for volunteer events and service projects. Develop evaluation and assessment practices for program improvement. Promote student participation in university and community events. Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, plus upper division or graduate course work in counseling techniques, interviewing and job related conflict resolutions. Experience: Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. (A master’s degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career or counseling.) Preferred Qualifications Experience working directly with undocumented students in the areas of advising, program development, coordination, and student support related services. Experience coordinating events such as conferences, workshops, and trainings in various platforms and settings Experience in providing complex presentations in large and small settings. Experience in outreach, networking, and collaboration with community partners for the support of undocumented student and their families. Experience with high impact practices that facilitate access, success, and equity for diverse student populations. Master’s degree in Social Work, Counseling, or related to student services. Bilingual (Spanish/English). Knowledge, Skills, Abilities Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long range program improvements. Ability to obtain factual and interpretive information through interviews. Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data. Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field. General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus. Ability to advise students individually and in groups on complex student-related matters. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations. Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned. General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management. General knowledge of interview techniques and advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions. Ability to advise students individually or in groups on varied and complex matters. Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas. Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures. Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action. Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served. Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $5,732 - $6,305 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $5,732 - $8,176 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MAY 6, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 20, 2024
Position Summary (Classified as: Student Services Professional IV) Full-time position available on or after June 5, 2024 for Warrior Cross Cultural Center. Under general supervision, the Student Services Professional IV performs highly complex professional Student Services work in reviewing the most difficult individual, group or organizational problems, developing and recommending courses of action, and implementing proposed solutions. Incumbents in this classification typically utilize a combination of high-level analytical skills and high-level interpersonal skills in working on complex problems from the investigation and analysis stage through the solution and implementation stage. This is the first level where assignments regularly impact other Student Services areas and where the scope of assignments is program-wide. Student Services Professionals are responsible for providing a wide variety of professional services and activities ranging from preadmission to the university through post-graduation. The purpose of these services and activities is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. Such services and activities may include providing information and guidance to students; assisting students to think through problems and select suitable solutions and courses of action; evaluating student needs and authorizing services; coordinating and administering programs, events, and projects; facilitating student involvement in campus life; advocating the needs of individual students and groups of students to university administrators, faculty and staff; and providing support and assistance to students facing a variety of personal as well as institutional problems, questions and challenges. In addition, Student Services Professionals may serve as “working supervisors” or lead persons. Job Duties Duties include but are not limited to: Develop, coordinate, and maintain a diverse set of programs and services that raise awareness of specific student issues. Design and implement reoccurring programming in various areas to support student engagement and success. Establish comprehensive processes and practices for student support, including application and assessment procedures. Develop culturally-inclusive communication protocols and programs to support student success. Collaborate with campus departments and stakeholders to support student community needs. Coordinate with regional partners to create opportunities for student career development and support. Develop and implement comprehensive communication and outreach strategies. Problem-solve effectively during programs and events. Develop and implement assessment and evaluation processes to improve program outcomes. Design and implement inclusive outreach programs and activities. Collaborate with stakeholders to create programs aligned with institutional priorities. Maintain relationships with campus employees and departments to support student activities. Serve as a liaison with community partners for volunteer events and service projects. Develop evaluation and assessment practices for program improvement. Promote student participation in university and community events. Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field, plus upper division or graduate course work in counseling techniques, interviewing and job related conflict resolutions. Experience: Equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. (A master’s degree in Counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career or counseling.) Preferred Qualifications Experience working directly with undocumented students in the areas of advising, program development, coordination, and student support related services. Experience coordinating events such as conferences, workshops, and trainings in various platforms and settings Experience in providing complex presentations in large and small settings. Experience in outreach, networking, and collaboration with community partners for the support of undocumented student and their families. Experience with high impact practices that facilitate access, success, and equity for diverse student populations. Master’s degree in Social Work, Counseling, or related to student services. Bilingual (Spanish/English). Knowledge, Skills, Abilities Ability to interpret and apply program rules and regulations. Ability to use initiative and resourcefulness in planning work assignments and in implementing long range program improvements. Ability to obtain factual and interpretive information through interviews. Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data. Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field. General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus. Ability to advise students individually and in groups on complex student-related matters. Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations. Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned. General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management. General knowledge of interview techniques and advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions. Ability to advise students individually or in groups on varied and complex matters. Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature. Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas. Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures. Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action. Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served. Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Salary Range Anticipated salary will be $5,732 - $6,305 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $5,732 - $8,176 per month) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER MAY 6, 2024. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
MARIN COUNTY, CA
San Rafael, California, United States
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (remote/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION There is one vacancy for an IT Manager for the Data Team in the Innovative Digital Solutions Division of IST. The IT Data Manager will lead the expansion of the County’s enterprise Data and GIS programs. They enable data sharing throughout the County and collaborate with a variety of users and decision-makers at multiple levels of the organization. Working with cross-functional teams in a matrix environment, the IT Data Manager drives complex projects by setting long term strategies and project priorities and serving as a business relationship manager between clients, subject matter experts, and systems engineers to translate business and user requirements into system design and technical specifications. This position also oversees the day-to-day operations of a systems engineering team supporting a program which includes capabilities such as GIS, open Data, data analytics, data sharing, AI, and data-driven performance management. They perform full supervisory duties, including determining work assignments and schedules, hiring, motivating team members, and conducting performance planning, management, and evaluations. Remote Work Options: Some duties for this position may be performed remotely and options for a hybrid (remote/onsite) work schedule are available . However, the successful candidate must be able to report to County facilities for various meetings and work assignments upon short notice, as needed, and when deemed appropriate. ABOUT YOU The highly qualified IT Data Manager has the experience, aptitude, and excitement to be a data strategist and adviser, steward for ensuring data quality, evangelist for data sharing, and technologist for new data products. They have led the implementation of complex IT projects including coaching and developing the project team, project planning and reporting, and stakeholder engagement. They are a proactive, self-motivated leader with experience developing and managing an open government data effort, promoting a culture of data sharing, creating policy and governance, and driving innovation to ensure continuous improvements. They are comfortable with ambiguity, open to change, and can thrive in a fluid environment. They possess strong skills in organization, verbal/written communication, presentation, and facilitation. Additionally, they have an extensive background in working with systems engineering teams, designing IT systems, and providing technical expertise in the direction of technical teams for GIS, open data, data-driven performance management, data analytics, data sharing, AI, and other data related functions. Experience in these areas and with ESRI products is highly desirable. The Minimum Requirements are: Any eight-year combination of recent professional experience and relevant coursework that demonstrates the necessary knowledge and abilities. A typical way of achieving these requirements would be graduation with a bachelor’s degree from an accredited program with major coursework in computer science or a related field and four years of work experience related to the assignment. Education and experience must be related to the area of assignment. Fifteen (15) semester units of computer science coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience that has provided the required knowledge and abilities of the assignment. Required education may be substituted with related professional experience on a year for year basis. Internships completed in conjunction with coursework are excluded from being credited towards work experience, if they are counted towards educational requirements. Recent experience is defined as experience gained, in part, in the last five years or longer, if technically relevant. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/20/2024 11:59 PM Pacific
May 04, 2024
Full Time
ABOUT US About the Information Service and Technology (IST) Department : Marin County IST connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized IT services to County departments across four key areas. Business Solutions Delivery Enterprise Platforms & Services Governance, Security, & Compliance Innovative Digital Solutions In addition to a full benefits package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees: Hybrid (remote/onsite) work schedules Options for Alternative Work Schedules (such as 4-5/9’s) A culture of public service collaboration and work/life balance Training and career development opportunities County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP) ABOUT THE POSITION There is one vacancy for an IT Manager for the Data Team in the Innovative Digital Solutions Division of IST. The IT Data Manager will lead the expansion of the County’s enterprise Data and GIS programs. They enable data sharing throughout the County and collaborate with a variety of users and decision-makers at multiple levels of the organization. Working with cross-functional teams in a matrix environment, the IT Data Manager drives complex projects by setting long term strategies and project priorities and serving as a business relationship manager between clients, subject matter experts, and systems engineers to translate business and user requirements into system design and technical specifications. This position also oversees the day-to-day operations of a systems engineering team supporting a program which includes capabilities such as GIS, open Data, data analytics, data sharing, AI, and data-driven performance management. They perform full supervisory duties, including determining work assignments and schedules, hiring, motivating team members, and conducting performance planning, management, and evaluations. Remote Work Options: Some duties for this position may be performed remotely and options for a hybrid (remote/onsite) work schedule are available . However, the successful candidate must be able to report to County facilities for various meetings and work assignments upon short notice, as needed, and when deemed appropriate. ABOUT YOU The highly qualified IT Data Manager has the experience, aptitude, and excitement to be a data strategist and adviser, steward for ensuring data quality, evangelist for data sharing, and technologist for new data products. They have led the implementation of complex IT projects including coaching and developing the project team, project planning and reporting, and stakeholder engagement. They are a proactive, self-motivated leader with experience developing and managing an open government data effort, promoting a culture of data sharing, creating policy and governance, and driving innovation to ensure continuous improvements. They are comfortable with ambiguity, open to change, and can thrive in a fluid environment. They possess strong skills in organization, verbal/written communication, presentation, and facilitation. Additionally, they have an extensive background in working with systems engineering teams, designing IT systems, and providing technical expertise in the direction of technical teams for GIS, open data, data-driven performance management, data analytics, data sharing, AI, and other data related functions. Experience in these areas and with ESRI products is highly desirable. The Minimum Requirements are: Any eight-year combination of recent professional experience and relevant coursework that demonstrates the necessary knowledge and abilities. A typical way of achieving these requirements would be graduation with a bachelor’s degree from an accredited program with major coursework in computer science or a related field and four years of work experience related to the assignment. Education and experience must be related to the area of assignment. Fifteen (15) semester units of computer science coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience that has provided the required knowledge and abilities of the assignment. Required education may be substituted with related professional experience on a year for year basis. Internships completed in conjunction with coursework are excluded from being credited towards work experience, if they are counted towards educational requirements. Recent experience is defined as experience gained, in part, in the last five years or longer, if technically relevant. IMPORTANT INFORMATION All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. PLEASE NOTE : The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%. COUNTY OF MARIN BENEFITS: GENERAL Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage . Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units. Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more. Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org. IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum. Retiree Medical : The County provides access to group health plan coverage to eligible retirees. For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197. *IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/20/2024 11:59 PM Pacific
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Intern (Fixed Term) (Trainee) Job Summary Hiring Range: $15.50 to $18.00 hourly, depending on qualifications Do you thrive in fast-paced environments and enjoy tackling technical challenges head-on? If so, we have an exciting opportunity for you! Join our team as an IT Service Desk Intern and be at the forefront of supporting our clients with their IT needs. From troubleshooting hardware and software issues to providing timely resolutions, this role offers a dynamic and rewarding environment where your skills will make a real difference. If you're ready to take your career to the next level in the world of IT support, apply now! For more details, review the full job details and requirements below. Key Tasks and Responsibilities: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets. System documentation maintenance and review in Service Desk Solutions. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Support Queue: Accept cases from the support queue. Remotely assist clients with support needs. Clearly communicate status on problems as well as resolution. Exceed SLA guarantees to City of Olathe Employee’s. Clearly document all tasks. Maintain high customer satisfaction. Computer Repair and Maintenance: Virus/Malware issues. Network scanning/printers. Desktop application and operating system management; Installation, Configuration and Troubleshooting. Network connectivity: Wired, Wireless and DHCP. Smartphone management: Microsoft Active sync and iPhone, iPad, Android systems. End user email management: Email bounce back troubleshooting, SPAM services, Webmail. User management: Microsoft Active Directory and Exchange, Create distribution lists, Network file permissions and Add Move Change. Backups: Management of customer backup software, Remote Backup Solution, Local Backup Solutions, Restore files. Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Fast turnaround of customer requests. Ability to work in a team and communicate effectively. Work with the Service Desk Lead to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently. Escalate service requests that require engineer level support. Responsible for entering time and expenses in Service Desk Software as it occurs. Understand processes in Service Desk Solutions and completing assigned training materials on Olathe University. Enter all work as service tickets into Service Desk. Experience and Education Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One Year of Technical Support Experience or active pursuit of a two-year degree in an IT Related Field of Study. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Understanding of support tools, techniques, and how technology is used to provide IT services. Typing skills to ensure quick and accurate entry of service request details. Self-motivated with the ability to work in a fast moving environment. Troubleshooting fundamentals: Ability to break problems down and use a logical process of elimination. Ability to follow complex detailed instructions to accomplish more complex tasks. Example: Desktop Deployment Guide. Supervises by: Service Desk Manager/Supervisor. Supervises: N/A.
May 04, 2024
Part Time
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Intern (Fixed Term) (Trainee) Job Summary Hiring Range: $15.50 to $18.00 hourly, depending on qualifications Do you thrive in fast-paced environments and enjoy tackling technical challenges head-on? If so, we have an exciting opportunity for you! Join our team as an IT Service Desk Intern and be at the forefront of supporting our clients with their IT needs. From troubleshooting hardware and software issues to providing timely resolutions, this role offers a dynamic and rewarding environment where your skills will make a real difference. If you're ready to take your career to the next level in the world of IT support, apply now! For more details, review the full job details and requirements below. Key Tasks and Responsibilities: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets. System documentation maintenance and review in Service Desk Solutions. Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. Support Queue: Accept cases from the support queue. Remotely assist clients with support needs. Clearly communicate status on problems as well as resolution. Exceed SLA guarantees to City of Olathe Employee’s. Clearly document all tasks. Maintain high customer satisfaction. Computer Repair and Maintenance: Virus/Malware issues. Network scanning/printers. Desktop application and operating system management; Installation, Configuration and Troubleshooting. Network connectivity: Wired, Wireless and DHCP. Smartphone management: Microsoft Active sync and iPhone, iPad, Android systems. End user email management: Email bounce back troubleshooting, SPAM services, Webmail. User management: Microsoft Active Directory and Exchange, Create distribution lists, Network file permissions and Add Move Change. Backups: Management of customer backup software, Remote Backup Solution, Local Backup Solutions, Restore files. Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Fast turnaround of customer requests. Ability to work in a team and communicate effectively. Work with the Service Desk Lead to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently. Escalate service requests that require engineer level support. Responsible for entering time and expenses in Service Desk Software as it occurs. Understand processes in Service Desk Solutions and completing assigned training materials on Olathe University. Enter all work as service tickets into Service Desk. Experience and Education Guidelines: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. One Year of Technical Support Experience or active pursuit of a two-year degree in an IT Related Field of Study. Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care. Diagnosis skills of technical issues. Ability to multi-task and adapt to changes quickly. Technical awareness: ability to match resources to technical issues appropriately. Understanding of support tools, techniques, and how technology is used to provide IT services. Typing skills to ensure quick and accurate entry of service request details. Self-motivated with the ability to work in a fast moving environment. Troubleshooting fundamentals: Ability to break problems down and use a logical process of elimination. Ability to follow complex detailed instructions to accomplish more complex tasks. Example: Desktop Deployment Guide. Supervises by: Service Desk Manager/Supervisor. Supervises: N/A.
City of Kennewick, WA
Kennewick, WA, United States
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
May 09, 2024
Full Time
Description First review after 3 weeks - after 5/29/2024 CORE VALUE STATEMENT The City of Kennewick will provide excellent public service and ensure the safety and wellbeing of our community and one another through the empowerment of each employee. We value integrity, inclusiveness, stewardship and communication. We are accountable to our community for innovative and collaborative efforts that anticipate needs, leverage resources and deliver solutions. SAFETY STATEMENT We expect our employees to ensure compliance with all applicable safety practices and policies, including those established by OSHA/DOSH regulations and by the City’s Accident Prevention Plan. This includes but is not limited to actively identifying and correcting potential hazards that may affect employee and public safety, including those identified by co-workers. Leading by example to promote a positive culture of workplace safety through everyday action; emphasizing safe completion of work throughout all aspects of developing and carrying out work plans. CLASSIFICATION SUMMARY Under general direction of the Information Technology (IT) Director, the IT Operations and Infrastructure Supervisor is accountable and responsible for ensuring high quality, consistent technical Customer Support based on “Best Practice” (ITIL) methodology. This position is responsible for supervision of customer service operations, IT service desk staff and assignments, desktop support, audio/visual systems and staff, network and server operations, identity management and infrastructure operations. This position serves as a senior technical resource and assesses user requirements, recommends/executes technological solutions, ensures a high level of operational readiness, evaluates changing computer and communication technology with respect to its potential application to the City, responds to information systems outages and incidents, and performs other related duties as required. This position ensures that the City’s end users are receiving the appropriate assistance, and effective/efficient support of the City’s desktop computing environment. Manages all procedures related to the identification, prioritization, and resolution of end user help requests, and the monitoring, tracking, and coordination of Service Desk functions. Acts as a major contributor to problem resolution by managing in-person, hands-on support to end users at the desktop level. Supervises and evaluates the performance of assigned staff. Works closely with the IT Software Support Supervisor, IT Assistant Manager and IT Director to identify, recommend, develop, implement and support cost-effective solutions for all aspects of the City, and may be required to serve as the IT Director in his/her absence as assigned. This is a single position classification. It is not part of a series. WORK SCHEDULE The initial work schedule for this classification will be full-time, Monday through Friday. An alternative "flex" schedule may be agreed upon after hire and determined by the employee and IT Director. Early mornings, evenings and weekend work may be occasionally required. Overtime may be occasionally required. This position shares responsibility, on a scheduled basis, to provide after-hours support. This classification is exempt under the FLSA. Examples of Work Performed (Illustrative Only) The following list reflects the essential job duties and responsibilities of this classification, but should not be considered all-inclusive. The incumbent will be expected to perform other related duties as assigned. Plans, organizes and maintains all computer systems within the City, including data networks, virtual and cloud server environments, identity management, cybersecurity systems, business information systems and public safety systems. Develop and continually evolve the Service Desk strategy, based on knowledge of organizational objectives and other factors. Works positively and constructively with relevant stakeholders and the team to carefully plan, design and deploy with continual improvements to service quality in a highly technical and demanding environment. Supervises all IT service desk operations and serves as escalation contact. Manage the assessment, tracking, and prioritization of all incoming service requests per the Service Request process. Ensure requests are directed to the correct process for handling and assigned to appropriate resource for resolution. Ensure all service management process are documented, maintained and adhered to. Review, analyze and report on all key performance indicators for each IT Service Management (ITSM) processes and identify trends in call center issues. Develop reporting method appropriate for the following audiences: 1) Executive staff, 2) IT Management staff, 3) IT staff, and 4) customers. Assist with building and maintaining the IT Service Catalog listing all IT services, their respective Business Importance Level, key-performance indicators for each service, reporting of service delivery, and plans to improve service in identified. Establish and maintain the Service Level Management process using a life-cycle approach per the ITSM best practice. Develops and maintains up-to-date documentation supporting assigned and related areas of responsibility. This includes network diagrams, procedures and steps for equipment setup, standard operating procedures, and inventory records. Identify multiple methods to interact with customers and solicit feedback to assist in identifying areas of process improvement to support core agency needs. Create vision and leadership around IT Service Management (ITSM) principles and processes as described by ITIL. Manage resources to ensure consistent level of service and effective service delivery. Identify shared service and other alternative approaches to improving IT service delivery. Develop and implement all functional policies and procedures, including those for desktop systems, standards, purchasing and service provisions; analyzes existing operations and makes recommendations for the improvement and growth of the desktop computing infrastructure and IT systems. Research and investigate new computer hardware for the City’s computing environment to improve service and reduce costs. Manage the replacement, deployment, monitoring, maintenance, development, upgrade and support of IT systems, including PCs, desktop operating systems and associated hardware. Approves purchase of equipment and supplies in order to meet operational requirements of the City. Manages the procurement of goods and services required to deliver agreed IT Services Supervises, motivates and provides direction and guidance to assigned staff. Evaluate and review work performance for acceptability and conformance with department standards, goals and/or City competencies; works with employees to correct deficiencies. Plans, coordinates and arranges for appropriate training of subordinates to ensure a high level of technical knowledge within Customer Service and Operations team members. Document corrective action as it applies to City policy, as needed. Participates in the interview and selection process of new employees; recommends merit increases, reassignment and promotions according to established guidelines. Ensures a high level of customer focus with due care and attention to customer priority issues and appropriate levels of customer communications to maximize customer satisfaction. Interfaces with users of technology, employing a high degree of tact and diplomacy to promote a positive image of the department. Resolves problem situations in a professional manner. Accurately communicates pertinent information to create a work environment that lends itself to the best interests of departmental personnel and customer service. Provides uninterrupted operation of network infrastructure, systems, messaging, telephony, and cyber security operations within the City Provides all tiers of technical support for all networking devices, servers, workstation hardware and software, printers and peripherals throughout the enterprise. Implements, monitors, and ensures the enterprise IT infrastructure and the end user workstations are available, and performing according to standards. Provide operational backup duties for IT staff. Ensure routine network and server maintenance is performed; oversee network services and systems; confirm auditing the integrity of all switches, routers, and servers. Assists with updates to existing security software on networks and workstations. Tests existing systems and personal computers for potential viruses and security problems. Ensure major incident response procedures have been identified, documented and maintained and that staff have been trained on these procedures. Coordinate the activities of third party service providers and suppliers. Monitor their performance against their SLAs and help resolve underlying problems. Assists in long-range planning and short-term system implementation planning. Support/Perform IT infrastructure planning and development, project management and application support. Communicates clearly and concisely, both orally and in writing. Works positively and constructively with users in a highly technical and demanding environment. Manage the Service Desk and Operations staffing levels, task allocation & scheduling to ensure adequate coverage during normal business hours, on-call support, and related after hours support as needed in response to business requirements (e.g. to resolve incidents or to carry out maintenance tasks or upgrades after hours) Supports the City’s mission, goals, policies and objectives; as well as the City’s IT Department values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal and environmental responsibility Performs other related duties as assigned. Employment Standards This position requires a Bachelor's degree in Information Systems/Technology or related field and technical certifications (i.e. CCIE, CCNA, MCSE) is preferred. Five years of increasingly responsible experience in IT incident response, issue management and customer service to include at least two years of experience in a lead or supervisory role. Three years of experience working in ITIL IT Service Management environment, or any combination of relevant education and experience sufficient to demonstrate the knowledge, skills and abilities to perform the duties listed above. Must successfully complete the ITIL Foundation Course within 1 year of hire date. Must obtain Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP) certification within two (2) years of hire and maintain throughout employment Must possess and maintain a valid State of Washington driver’s license. Must pass a criminal background investigation. Must maintain a level of mental and physical fitness required to perform the essential functions of this classification. Supplemental Requirements To perform the essential functions of the classification, incumbents must be able to demonstrate the following knowledge, skills and abilities: Knowledge of: ITIL Service Management methodology. Excellent IT skills including a thorough knowledge of MS Office productivity suites. Windows desktop and server operating systems, Active Directory, SQL, IIS, and Azure. M365/Exchange hybrid SCCM VMWare Meraki Cisco NIST or CIS controls concepts Infrastructure & network support including, but not limited to LAN, WLAN, server, virtualization, back-up (Veeam preferred), storage, email, printer, voice and security technologies as well as audio visual equipment. Network engineering. System engineering. Networking protocols including IPSEC,SSL,BGP, EIGRP, STP, 802.11 and QOS Effectively researching, planning, scheduling, and implementing system upgrades and conversions to new technologies. Correct English usage, grammar, spelling, punctuation and vocabulary. Public speaking techniques. Skills & Ability to: Install, maintain, operate and configure computer hardware and software with best practice processes for securing systems and networks. Provide support for the City’s computer and users; troubleshoot personal computer hardware problems and malfunctions. Support diagnostic utilities to monitor system and application performance and security log analysis. Work with a significant degree of independence. Supervise the activities of assigned staff. Excellent organizational skills with the ability to work calmly under pressure, multi-task, remain flexible to changing priorities, and prioritize. Demonstrated ability to lead and to effectively communicate with staff at all levels including a proven ability to communicate with technical and non-technical staff across multiple disciplines. Interpersonal skills using tact, patience and courtesy. Maintain confidentiality of sensitive materials and information. Demonstrate strong written and verbal communication skills required to present department plans and activities to individuals and groups throughout the organization. Ability to prepare reports; conduct meetings; create and deliver formal presentations. Apply principles of logical or scientific thinking to define problems, collect data, establish facts and draw valid conclusions. Ability to carry out instructions furnished in written, oral or diagrammatic form. Must maintain regular attendance and punctuality. The benefits listed below are those currently enjoyed by full-time City of Kennewick Non-Contract employees. It is important to remember that over the course of time these benefits may change - they are not permanent. Benefits may change through City Council or administrative action or changes mandated by state and federal law. Paid Holidays 12 per year (9 scheduled; 3 “floating”) New Year's Day, Martin Luther King Jr. Birthday, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after Thanksgiving, Christmas Day, and three floating holidays selected by the employee. An employee will accrue one of the three floating holidays on each of the following days: February 1, February 12, and August 31. An employee will only accrue a floating holiday on these days if actually employed. Paid Time Off (PTO) The purpose of PTO is to compensate employees for absences due to injury, illness, vacation and personal business. In addition, the program is designed to provide employees with personal flexibility regarding the use of leave hours. PTO hours accrue based upon the actual number of regular hours worked. Accrual per Month: 0-5yrs 6-9yrs 10-14yrs 15-19yrs 20-24yrs 25-29yrs 30+yrs 12 hours 15 hours 17 hours 19 hours 21 hours 23 hours 25 hours Retirement Plan All City employees are members of the Public Employees Retirement System (PERS). The City and the employee both contribute toward the plan. PERS provides regular retirement and disability retirement benefits. City employees also participate in the Social Security Program. Rates effective as of 09/01/2023. ( www.drs.wa.gov ) PERS Employee Contribution Rate Employer Contribution Rate Plan II 6.36% 9.53% Plan III Employee Choice (see booklet) 9.53% Deferred Comp The City contributes an equivalent of 5% of your regular monthly salary to Mission Square Retirement (previously ICMA) deferred compensation program. No employee match required, but employees may contribute towards plan if desired. ( www.icmarc.org ) Medical, Dental& Vision Insurance The City currently pays the entire dental and vision insurance premiums for the employee and dependents.Employee current premium share is $190.00 per month for medical insurance to cover themselves and dependents. Life Insurance 1.5 x annual salary (not to exceed $250K) provided by the City of Kennewick. Employee may purchase Voluntary Term Life Insurance for employee, spouse and/or dependents through New York Life (previously Cigna). Long Term Disability The City pays the entire long-term disability premium for employees through New York Life (previously Cigna). Wellness Program The Wellness Program has been established to encourage employee health and fitness, both at work and at home. A City Wellness Committee promotes and provides opportunities for healthy lifestyles. Employee fitness center is open to all employees and their spouses. Employee Assistance An Employee Assistance Plan (EAP) is provided by the City to assist you and family members, providing counseling and treatment in such areas as stress, drug and alcohol abuse and family counseling. Other Benefits Offered Flexible Spending Plan (Pre-Tax Deduction for Medical/Dental and Day Care) Aflac Supplemental Insurance Tuition Assistance Bereavement Leave Overtime Direct Deposit (paydays are 5th and 20th of the month) Closing Date/Time: 6/19/2024 11:59 PM Pacific
CITY OF SAN LUIS, AZ
Fernando Padilla City Building, Arizona, United States
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Mar 08, 2024
Full Time
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Lead Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $6,019.00 - $6,615.00 Per Month ($72,228.00 - $79,380.00 Annually) Salary is commensurate with experience. Position Summary The Lead Academic Counselor works in the Undergraduate Advising Center (UAC) within the Division of Undergraduate Education and Academic Planning (DUEAP). The UAC serves as SF State’s primary advising location for undergraduates seeking academic advising. In collaboration with the Director of College Advisors, the Lead Academic Counselor supports and leads a team of academic advisors and counselors in providing individual and group advising to students in the College of Science and Engineering (CoSE). In addition, the Lead Academic Counselor also advises students with complex and often highly sensitive academic issues, using a high degree of professionalism, analytical skills, and knowledge to interpret campus/CSU policies and effectively resolve student concerns. The Lead Academic Counselor supports the University’s strategic plan by designing, leading, executing, and evaluating advising-related projects that result in improved student outcomes for retention, persistence, and degree completion. The Lead Academic Counselor reports directly to the Director of College Advisors, an advising manager in the Division of Undergraduate Education and Academic Planning. The incumbent functions under general supervision, but with a high degree of autonomy to organize work, set priorities and identify approaches to handle unusual situations. The Lead Academic Counselor works with staff, faculty and administrators to assess areas for service improvement and implement new initiatives. The incumbent also consults and liaises with other campus units to provide resolution for unique advising problems. The person holding this position applies intentional planning to address specific advising problems and identify solutions. Lastly, the Lead Academic Counselor is responsible for independently building and implementing a pre-health advising program, focusing on strengthening the pipeline of SF State students entering into health-related careers. Position Information Advising - The Lead Academic Counselor employs counseling techniques to facilitate and provide general academic advising services to at-risk students, with a focus on highly complex cases. The Lead Academic Counselor leads other advisors and assists in the organization and delivery of advising services. The incumbent will acquire and possess an in-depth knowledge of CSU/campus policy and degree programs/requirements to provide specialized advising to students, including: Interpreting highly complex CSU policies and applying it to unique student cases with no previously established precedent or practice. Assisting high-risk students with complex and sensitive concerns in course selection, major exploration, GE advising, petition consultation, and academic probation advising. Providing strategic planning and advanced academic advising for those high-risk students with complex issues around probation, disenrollment, reinstatement, withdrawal or any exceptions to policies. Diplomatically advise students on sensitive issues ranging Utilizing analytical and clinical skills in decision-making to identify/recommend appropriate corrective measures to alleviate academic challenges. Maintaining a strong command of advising and counseling techniques working with highly complex student cases involving academic, career, psychosocial, cultural, and financial concerns. Identifying critical or urgent matters (e.g. suicidal or hostile students) and take immediate action and/or make referrals. Building relationships with key individuals in support service departments (Disability Programs and Resource Center, Counseling and Psychological Services, Food+Shelter+Success, etc.). Advising incoming students at transfer student orientations during the summer and winter. Attending all campus-wide and DUEAP-sponsored advisor trainings to keep abreast of advising-related information and policies. Utilizing Navigator/EAB to manage individual and group student appointments and workshops; maintain advising summary reports in Navigator/EAB. Lead/Coordination - The Lead Academic Counselor, in consultation with their DUEAP manager, will communicate with faculty and departments in the College of Science and Engineering regarding advising strategies and initiatives. The Lead Academic Counselor will acquire and possess a working knowledge of degree programs to provide specialized consulting to other campus advising units. The incumbent will utilize high-functioning critical thinking skills to execute the following: Collaborate with the Director of College Advisors to lead and support a team of approximately 8 academic counselors/advisors (SSP IIs and SSP IIIs) and graduate interns Assist with coordinating daily advising operations for the COSE advising team in the Undergraduate Advising Center - Act as lead for the COSE advising team, providing regular support for advisors/counselors and keeping the Director of College Advisors informed about work progress and challenges Assist with leading advising projects for the COSE advising team and provide regular feedback to the Director of College Advisors regarding the execution and advancement of project-related work Meet bi-weekly with advisors/counselors on the CoSE advising team, providing support to resolve complex advising cases and checking in on projects Maintain schedules and assist with coordinating coverage when staff are sick or on vacation, as well as support the coordination of the COSE advising team’s involvement in campus-wide advising activities (New Student Orientation, Admissions-related events, etc.) Aid the Director of College Advisors in new staff training, ongoing support training, advisor development, and serve as an advising resource by providing advising policy updates to academic advisors/counselors and graduate interns Work with a high level of independence in responding to program-wide and student-focused issues by prioritizing, critically analyzing alternatives, projecting outcomes, and implementing solutions Pre-Health Advising Coordination - The Lead Academic Counselor will co-coordinate Pre-Health advising and programming for students to assist them in exploring their interests, skills, and goals and developing a plan to become a competitive applicant for their chosen health profession program. Through various formats, the incumbent will plan, facilitate, and oversee the smooth and efficient operation of Pre-Health events and projects designed to inform, support, and motivate students to become successful candidates for health professional schools. The Lead Academic Counselor will work in tangent with the other Pre-Health advising lead to provide the following: Develop, implement, execute, and evaluate new services for Pre-Health advising at SF State to help students make informed career decisions, including but not limited to: workshops, panels, guest speakers, organize visits from representatives of health professional school admissions offices, and moderate panels Serve as a point person to other offices on campus regarding health professions advising, prepare and present pre-health workshops, participate on panels as requested, and be a training resource for the campus advising community (60+ academic counselors/advisors) on Pre-Health professions and curricular pathways Maintain current knowledge of requirements for, and national and state trends in, professional school admissions for health professions and information pertaining to regional and national organizations (e.g., AAMC, AMCAS,) In collaboration with Career & Leadership Development (CLD), develop and maintain curricular content and application information on the Pre-Health Advising website for the campus, ensuring accuracy and relevance to career exploration and future education in various health professions Develop, Implement, Evaluate Advising Services - The Lead Academic Counselor will coordinate and implement special or new CoSE advising team and UAC advising projects. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Preferred Qualifications Master’s degree from an accredited university in counseling, higher education, student affairs, social work, or a related discipline. Desired Experience or Skills: Four years of progressively professional work experience in academic advising. The incumbent’s experience should give evidence of competence and indicate the potential for further growth. Two or more years of experience leading professional staff/academic counselors in a higher education environment. - Knowledge of student development and/or counseling theory and its application to academic counseling and student support services. Experience in creating and leading workshops/trainings and communicating complex information to faculty, staff, and students on an ongoing basis. Experience in planning, coordinating and executing projects, working with multiple stakeholders. - Experience supporting underrepresented, low-income and first-generation college students and coordinating programs to support the needs of this population. Demonstrated experience working effectively with people from diverse backgrounds. Ability to use conflict resolution skills and professional communication when resolving complex issues and de-escalating challenging interactions with students and campus partners. Knowledge of the California State University (CSU) System, San Francisco State University, and California secondary education. Knowledge of graduation requirements and processes, as well as the obstacles students face in college. Experience using PeopleSoft, EAB, Microsoft Office Suite, and advising-related software and technology (Assist.org, College Scheduler, etc.) Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both inperson and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours, if needed. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. *SFSU INTERNAL APPLICANTS ONLY* Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 15, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Lead Academic Counselor SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College Advising/DUEAP Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday ; 8am - 5pm Anticipated Hiring Range $6,019.00 - $6,615.00 Per Month ($72,228.00 - $79,380.00 Annually) Salary is commensurate with experience. Position Summary The Lead Academic Counselor works in the Undergraduate Advising Center (UAC) within the Division of Undergraduate Education and Academic Planning (DUEAP). The UAC serves as SF State’s primary advising location for undergraduates seeking academic advising. In collaboration with the Director of College Advisors, the Lead Academic Counselor supports and leads a team of academic advisors and counselors in providing individual and group advising to students in the College of Science and Engineering (CoSE). In addition, the Lead Academic Counselor also advises students with complex and often highly sensitive academic issues, using a high degree of professionalism, analytical skills, and knowledge to interpret campus/CSU policies and effectively resolve student concerns. The Lead Academic Counselor supports the University’s strategic plan by designing, leading, executing, and evaluating advising-related projects that result in improved student outcomes for retention, persistence, and degree completion. The Lead Academic Counselor reports directly to the Director of College Advisors, an advising manager in the Division of Undergraduate Education and Academic Planning. The incumbent functions under general supervision, but with a high degree of autonomy to organize work, set priorities and identify approaches to handle unusual situations. The Lead Academic Counselor works with staff, faculty and administrators to assess areas for service improvement and implement new initiatives. The incumbent also consults and liaises with other campus units to provide resolution for unique advising problems. The person holding this position applies intentional planning to address specific advising problems and identify solutions. Lastly, the Lead Academic Counselor is responsible for independently building and implementing a pre-health advising program, focusing on strengthening the pipeline of SF State students entering into health-related careers. Position Information Advising - The Lead Academic Counselor employs counseling techniques to facilitate and provide general academic advising services to at-risk students, with a focus on highly complex cases. The Lead Academic Counselor leads other advisors and assists in the organization and delivery of advising services. The incumbent will acquire and possess an in-depth knowledge of CSU/campus policy and degree programs/requirements to provide specialized advising to students, including: Interpreting highly complex CSU policies and applying it to unique student cases with no previously established precedent or practice. Assisting high-risk students with complex and sensitive concerns in course selection, major exploration, GE advising, petition consultation, and academic probation advising. Providing strategic planning and advanced academic advising for those high-risk students with complex issues around probation, disenrollment, reinstatement, withdrawal or any exceptions to policies. Diplomatically advise students on sensitive issues ranging Utilizing analytical and clinical skills in decision-making to identify/recommend appropriate corrective measures to alleviate academic challenges. Maintaining a strong command of advising and counseling techniques working with highly complex student cases involving academic, career, psychosocial, cultural, and financial concerns. Identifying critical or urgent matters (e.g. suicidal or hostile students) and take immediate action and/or make referrals. Building relationships with key individuals in support service departments (Disability Programs and Resource Center, Counseling and Psychological Services, Food+Shelter+Success, etc.). Advising incoming students at transfer student orientations during the summer and winter. Attending all campus-wide and DUEAP-sponsored advisor trainings to keep abreast of advising-related information and policies. Utilizing Navigator/EAB to manage individual and group student appointments and workshops; maintain advising summary reports in Navigator/EAB. Lead/Coordination - The Lead Academic Counselor, in consultation with their DUEAP manager, will communicate with faculty and departments in the College of Science and Engineering regarding advising strategies and initiatives. The Lead Academic Counselor will acquire and possess a working knowledge of degree programs to provide specialized consulting to other campus advising units. The incumbent will utilize high-functioning critical thinking skills to execute the following: Collaborate with the Director of College Advisors to lead and support a team of approximately 8 academic counselors/advisors (SSP IIs and SSP IIIs) and graduate interns Assist with coordinating daily advising operations for the COSE advising team in the Undergraduate Advising Center - Act as lead for the COSE advising team, providing regular support for advisors/counselors and keeping the Director of College Advisors informed about work progress and challenges Assist with leading advising projects for the COSE advising team and provide regular feedback to the Director of College Advisors regarding the execution and advancement of project-related work Meet bi-weekly with advisors/counselors on the CoSE advising team, providing support to resolve complex advising cases and checking in on projects Maintain schedules and assist with coordinating coverage when staff are sick or on vacation, as well as support the coordination of the COSE advising team’s involvement in campus-wide advising activities (New Student Orientation, Admissions-related events, etc.) Aid the Director of College Advisors in new staff training, ongoing support training, advisor development, and serve as an advising resource by providing advising policy updates to academic advisors/counselors and graduate interns Work with a high level of independence in responding to program-wide and student-focused issues by prioritizing, critically analyzing alternatives, projecting outcomes, and implementing solutions Pre-Health Advising Coordination - The Lead Academic Counselor will co-coordinate Pre-Health advising and programming for students to assist them in exploring their interests, skills, and goals and developing a plan to become a competitive applicant for their chosen health profession program. Through various formats, the incumbent will plan, facilitate, and oversee the smooth and efficient operation of Pre-Health events and projects designed to inform, support, and motivate students to become successful candidates for health professional schools. The Lead Academic Counselor will work in tangent with the other Pre-Health advising lead to provide the following: Develop, implement, execute, and evaluate new services for Pre-Health advising at SF State to help students make informed career decisions, including but not limited to: workshops, panels, guest speakers, organize visits from representatives of health professional school admissions offices, and moderate panels Serve as a point person to other offices on campus regarding health professions advising, prepare and present pre-health workshops, participate on panels as requested, and be a training resource for the campus advising community (60+ academic counselors/advisors) on Pre-Health professions and curricular pathways Maintain current knowledge of requirements for, and national and state trends in, professional school admissions for health professions and information pertaining to regional and national organizations (e.g., AAMC, AMCAS,) In collaboration with Career & Leadership Development (CLD), develop and maintain curricular content and application information on the Pre-Health Advising website for the campus, ensuring accuracy and relevance to career exploration and future education in various health professions Develop, Implement, Evaluate Advising Services - The Lead Academic Counselor will coordinate and implement special or new CoSE advising team and UAC advising projects. Other duties as assigned Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related. Preferred Qualifications Master’s degree from an accredited university in counseling, higher education, student affairs, social work, or a related discipline. Desired Experience or Skills: Four years of progressively professional work experience in academic advising. The incumbent’s experience should give evidence of competence and indicate the potential for further growth. Two or more years of experience leading professional staff/academic counselors in a higher education environment. - Knowledge of student development and/or counseling theory and its application to academic counseling and student support services. Experience in creating and leading workshops/trainings and communicating complex information to faculty, staff, and students on an ongoing basis. Experience in planning, coordinating and executing projects, working with multiple stakeholders. - Experience supporting underrepresented, low-income and first-generation college students and coordinating programs to support the needs of this population. Demonstrated experience working effectively with people from diverse backgrounds. Ability to use conflict resolution skills and professional communication when resolving complex issues and de-escalating challenging interactions with students and campus partners. Knowledge of the California State University (CSU) System, San Francisco State University, and California secondary education. Knowledge of graduation requirements and processes, as well as the obstacles students face in college. Experience using PeopleSoft, EAB, Microsoft Office Suite, and advising-related software and technology (Assist.org, College Scheduler, etc.) Environmental/Physical/Special Regular work hours are 8am - 5pm, Monday through Friday with the ability to offer advising both inperson and remotely through Zoom. Schedule to be determined by advising manager in the Division of Undergraduate Education and Academic Planning. Ability to work occasional weekend hours and evening hours, if needed. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. *SFSU INTERNAL APPLICANTS ONLY* Advertised: May 14 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apply By: 05/15/24 Division: Business Innovation & Technology Division Management Level: Individual Contributor Scheduled Weekly Hours: 15 Benefit Eligibility: This position is non-benefit eligible and must work no more than 130 hours per calendar month. Description: About the Innovation Team: The Innovation and Digital Transformation Division (Innovation Team) is housed within Jefferson County’s Business Innovation and Technology Department. Our vision is to foster innovation to transform government services for the better. We operate a series of projects and programs such as process improvement training, innovation programs and internships, technology evaluations, and project management of select service improvements. About our Innovation Internship Program: We are hiring positions for our Innovation and Digital Transformation Internship & our Lead Innovation Internship ! During the application process, please let us know which internship opportunity you are interested in. Jefferson County’s Innovation Team hosts a cohort of motivated interns each fall, spring, and summer semester. Our Innovation Interns research, evaluate, design, and implementnewtechnologies processes, and programs for use across the county.The interns work to develop businesscases andprototype solutions to transform government services. We strive to build a strong community, even within a hybrid environment, and provide opportunities for mentoring, networking, professional development, and getting to know your fellow interns. Contact: Katie Gathright, Innovation Program Manager, kgathrig@jeffco.us You must reside in Colorado during your internship assignment. Anticipated Hiring Range: Compensation will be determined based on position applying for, education, experience, and skills. Innovation and Digital Transformation Intern: Semester Length Terms | Pay Pay Rate: $19-20/hour 10-15 hours/week in Fall/Spring | 25-30 hours/week in Summer | Responsible for leading in a single project/program area Lead Innovation Intern: 6-9-month Term | Pay Rate: $22-25/hour 25-30 Hours/week | Responsible for leading multiple project and program areas About the Project Areas: Our Innovation Team is seeking interns to explore new ways of delivering services through the deployment of emerging technologies and new initiatives. These interns will research new technologies and initiatives, create business cases, and potentially prototype solutions that improve services at Jefferson County. Each school year our interns tackle a unique challenge in one or several of the following categories listed below. We have provided some past project examples to give prospective candidates an idea of the types of projects we support. Business Research and Analysis : Emerging Technology: Research and Evaluate an emerging technology and it’s use cases and propose recommendations for how Jeffco might leverage that technology. Past projects in this area include: Generative AI Fleet Electrification Intelligent Traffic Management Systems Innovative Programs: Research and develop implementation proposals for new initiatives at Jeffco that transform our services. Past Projects in this area include: Business Outreach Strategy for the Climate Action Plan County-Wide Internship Models Proposal Jeffco Innovation Lab Project Management Lead an emerging technology project or initiative as it goes from ‘idea’ to a reality at Jeffco through the project management lifecycle. Past projects include: Biometric Authentication for Employees Unified Cellular Devices Rollout Jeffco Tech Showcase Technical Projects Projects in this area vary widely, but typically require familiarity with software engineering/computer science. Past Projects include Robotic Process Automation Business Intelligence Research, recommend and pilot solutions around data-driven decision-making at Jeffco. Past projects include: Financial Transparency Solution Analysis and PowerBI Prototype Innovation Team Recruitment Dashboard Essential Duties: Specifically, the Innovation Intern working on our challenges should expect to: Conduct exploratory research on project area to learn about best practices, potential applications, and industry trends. Prepare a complete business case outlining potential benefits and drawbacks, use-cases, implementation plans, and value proposition for project area. Prototype solutions, which may entail low fidelity models and proposals, and for technical and BI projects, UX/UI design, some coding, etc. Deliver three milestone presentations to leadership and project stakeholders covering project objectives, accomplishments, and next steps for Jeffco. Essential Duties: Specifically, the Lead Innovation Intern working on our challenges should expect to engage in the above activities as well as: Lead multiple project/initiative areas, while managing time effectively Coordinate larger, multi-stakeholder projects, and promote accountability across the project team-members Support other innovation interns by providing feedback and suggestions for improvement on their project areas About You: We’re looking for an ambitious problem-solver to jump in and contribute to our Innovation team initiatives. Generally, we’re looking for candidates with the following experiences, skills, and/or interests: Currently enrolled and pursuing a bachelor’s or master’s degree, a recent graduate, or a career changer interested in pursuing opportunities in government innovation. Interest in the intersection of technology and how companies/organizations deliver high quality services. Interest in and experience preparing and delivering presentations. Growth Mindset Proficient in using Microsoft Office Suite Excellent written and verbal communication skills Adaptable as both a supportive team player and leader Experience taking initiative and showing leadership on a project’s direction Experience managing open-ended tasks or objectives How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: : Certifications: Languages: Category: Administrative, Business Programs and Services
Apr 18, 2024
Part Time
Apply By: 05/15/24 Division: Business Innovation & Technology Division Management Level: Individual Contributor Scheduled Weekly Hours: 15 Benefit Eligibility: This position is non-benefit eligible and must work no more than 130 hours per calendar month. Description: About the Innovation Team: The Innovation and Digital Transformation Division (Innovation Team) is housed within Jefferson County’s Business Innovation and Technology Department. Our vision is to foster innovation to transform government services for the better. We operate a series of projects and programs such as process improvement training, innovation programs and internships, technology evaluations, and project management of select service improvements. About our Innovation Internship Program: We are hiring positions for our Innovation and Digital Transformation Internship & our Lead Innovation Internship ! During the application process, please let us know which internship opportunity you are interested in. Jefferson County’s Innovation Team hosts a cohort of motivated interns each fall, spring, and summer semester. Our Innovation Interns research, evaluate, design, and implementnewtechnologies processes, and programs for use across the county.The interns work to develop businesscases andprototype solutions to transform government services. We strive to build a strong community, even within a hybrid environment, and provide opportunities for mentoring, networking, professional development, and getting to know your fellow interns. Contact: Katie Gathright, Innovation Program Manager, kgathrig@jeffco.us You must reside in Colorado during your internship assignment. Anticipated Hiring Range: Compensation will be determined based on position applying for, education, experience, and skills. Innovation and Digital Transformation Intern: Semester Length Terms | Pay Pay Rate: $19-20/hour 10-15 hours/week in Fall/Spring | 25-30 hours/week in Summer | Responsible for leading in a single project/program area Lead Innovation Intern: 6-9-month Term | Pay Rate: $22-25/hour 25-30 Hours/week | Responsible for leading multiple project and program areas About the Project Areas: Our Innovation Team is seeking interns to explore new ways of delivering services through the deployment of emerging technologies and new initiatives. These interns will research new technologies and initiatives, create business cases, and potentially prototype solutions that improve services at Jefferson County. Each school year our interns tackle a unique challenge in one or several of the following categories listed below. We have provided some past project examples to give prospective candidates an idea of the types of projects we support. Business Research and Analysis : Emerging Technology: Research and Evaluate an emerging technology and it’s use cases and propose recommendations for how Jeffco might leverage that technology. Past projects in this area include: Generative AI Fleet Electrification Intelligent Traffic Management Systems Innovative Programs: Research and develop implementation proposals for new initiatives at Jeffco that transform our services. Past Projects in this area include: Business Outreach Strategy for the Climate Action Plan County-Wide Internship Models Proposal Jeffco Innovation Lab Project Management Lead an emerging technology project or initiative as it goes from ‘idea’ to a reality at Jeffco through the project management lifecycle. Past projects include: Biometric Authentication for Employees Unified Cellular Devices Rollout Jeffco Tech Showcase Technical Projects Projects in this area vary widely, but typically require familiarity with software engineering/computer science. Past Projects include Robotic Process Automation Business Intelligence Research, recommend and pilot solutions around data-driven decision-making at Jeffco. Past projects include: Financial Transparency Solution Analysis and PowerBI Prototype Innovation Team Recruitment Dashboard Essential Duties: Specifically, the Innovation Intern working on our challenges should expect to: Conduct exploratory research on project area to learn about best practices, potential applications, and industry trends. Prepare a complete business case outlining potential benefits and drawbacks, use-cases, implementation plans, and value proposition for project area. Prototype solutions, which may entail low fidelity models and proposals, and for technical and BI projects, UX/UI design, some coding, etc. Deliver three milestone presentations to leadership and project stakeholders covering project objectives, accomplishments, and next steps for Jeffco. Essential Duties: Specifically, the Lead Innovation Intern working on our challenges should expect to engage in the above activities as well as: Lead multiple project/initiative areas, while managing time effectively Coordinate larger, multi-stakeholder projects, and promote accountability across the project team-members Support other innovation interns by providing feedback and suggestions for improvement on their project areas About You: We’re looking for an ambitious problem-solver to jump in and contribute to our Innovation team initiatives. Generally, we’re looking for candidates with the following experiences, skills, and/or interests: Currently enrolled and pursuing a bachelor’s or master’s degree, a recent graduate, or a career changer interested in pursuing opportunities in government innovation. Interest in the intersection of technology and how companies/organizations deliver high quality services. Interest in and experience preparing and delivering presentations. Growth Mindset Proficient in using Microsoft Office Suite Excellent written and verbal communication skills Adaptable as both a supportive team player and leader Experience taking initiative and showing leadership on a project’s direction Experience managing open-ended tasks or objectives How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: : Certifications: Languages: Category: Administrative, Business Programs and Services
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: University Library - Serials & Electronic Resources Classification Title: Library Services Specialist III Posting Details Priority Application Deadline (Posting will remain open until filled): Thursday, January 18, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Working independently under the direct supervision of the Head of Collection Management Services, and in close collaboration with the Acquisitions Coordinator, the LSS III Serials and Electronic Resources Specialist is responsible for ordering and managing materials in the library that arrive on a periodic basis, including print and electronic newspapers, magazines, journals, and government documents. This position requires a thorough level of technical expertise to provide leadership on serials maintenance, including clean-up projects, quality control, defining best practices, and training others in the department according to best practices. In consultation with the Department Head and Acquisitions Coordinator, responsibilities include: managing print and electronic serials acquisitions and renewals; monitoring renewal cost increases; monitoring and dealing with adds and drops from packages; preparing reports; participating in the assessment of department operations and functions; drafting documentation; providing training to department staff; and interpreting library procedures and policies pertaining to the acquisition of serials and government documents. Responsible for all aspects of managing the Federal Depository Library Program (FDLP). In consultation with the Department Head, Acquisitions Coordinator, and Electronic Resources Librarian, maintains usage and cost-per-use data for serials; responds to requests for holdings, usage, and cost-per-use data; prepares requested reports; supports data-driven decisions about collections. FLSA : Non-exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,964 per month - $4,500 per month, commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,964 per month - $7,308 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : 40 hours a week. To be scheduled Monday-Friday sometime between 7:00 AM and 6:00 PM. A partial telework schedule may be available, subject to management approval. Department Information As the center of campus intellectual discovery, the Sacramento State University Library promotes teaching, learning, research, and scholarly communication at the University by integrating the library with student success programs and instruction. One of 23 libraries in the California State University System, the Sacramento State University Library holds over 1.4 million volumes, comprised of print and electronic monographs and serials, and is a U.S. Government Depository. The library’s mission is to inspire excellence in teaching, learning, and scholarly activities. The University Library is undergoing rapid transformation with a forward-thinking vision and a deep commitment to improving the campus learning environment. We welcome individuals from diverse backgrounds and historically underrepresented in university libraries to join our growing organization of 25 library faculty, 33 staff and approximately 60 student assistants. We take pride in the collaborative nature in which our students, staff, and faculty work together in a professional and supportive environment to ensure one another’s success. The University Library is committed to ensuring that our library is a welcoming and inclusive place for all of our students, faculty, staff, and community members. Sacramento State is a minority-serving institution; having the federal designation as a Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Island Serving Institution (AANAPISI). We strive to provide equal access to educational opportunities and commit ourselves to anti-racist and social justice objectives in service to our communities. As an anchor university we aim to connect our students, faculty, and staff with the community to achieve lasting improvements through inclusive civic engagement. https://library.csus.edu/ Minimum Qualifications In addition to Position Skill Level II requirements, work at this skill level typically requires the following range of skills: Thorough knowledge of and ability to interpret overall library policies and procedures and an in-depth knowledge of library operations, policies and procedures pertaining to assigned functional area, including a solid understanding of individual work functions and the ability to adapt work procedures. Working knowledge of library collection and its organization, as well as classification schemes. Demonstrated expertise in creating and correcting bibliographic records. Thorough knowledge of external online databases, systems and resources, including the ability to perform complex online searches. Thorough knowledge of institution and library’s policies and practices associated with the ethical use of and access to library and online resources. Working knowledge of national standards pertaining to library operations, including a thorough knowledge of institutional standards pertaining to copyright and intellectual property protection and the ability to interpret and apply them, as well as explain them to patrons, to ensure compliance. Demonstrated expertise in using library automated system(s), especially subsystem(s) pertaining to the functional area, including database maintenance. Ability to investigate and research more complex problems, including analyzing and interpreting information. Working knowledge of library accounting and budget procedures and allocation processes, and ability to apply this knowledge to assist in handling vendor accounts and the budget process. Strong written and verbal communication skills to be able to prepare internal library reports and written and visual presentations on library resources and present them to library patrons, including students. Strong communication and interpretive skills to be able to interview patrons regarding their information needs and guide them in the use of more complex library and online resources. Thorough knowledge of all aspects of lead work direction including assisting in employee selection, training employees in new work procedures, assigning work, organizing workflow and establishing priorities, reviewing work, providing input to performance evaluations and promoting teamwork to optimize effectiveness. Working knowledge of campus human resource practices and payroll procedures. Strong organizational skills to oversee and lead workflow in assigned area. Education/Experience These qualifications for entry to Position Skill Level I normally would be obtained through the completion of a high school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent combination of experience and education. Required Qualifications EXPERIENCE 1. Experience with library operations in regard to the acquisition, receiving, expenditure, invoicing, and accounting of library materials, in particular serials and government documents. 2. Experience with ordering, receiving, and processing print and electronic periodicals and serials in all formats. 3. Experience managing changes in title or status of standing order serials and periodicals and updating holdings information. 4. Experience working with vendors to troubleshoot serial-related problems. 5. Experience monitoring subscription expenditures and verifying and processing subscription invoices. 6. Experience documenting procedures and providing training in elements of acquisitions work to other staff and Student Assistants. 7. Experience collecting, organizing, and analyzing data to support planning, budgeting, and decision-making. 8. Demonstrated work lead or project lead experience. KNOWLEDGE / SKILLS / ABILITIES 9. Ability to effectively search bibliographic, periodical, and vendor and commercial databases. 10. Ability to evaluate and interpret issues regarding acquisitions work and to offer recommendations. 11. In-depth knowledge of technical services operations, in particular relating to serials and government documents management, and their relation to overall library operations. 12. Evidence of strong communication and interpersonal skills to work successfully with library employees, campus personnel, various vendors, and in a team environment. 13. Demonstrated ability to meet deadlines and ensure regular workflows. Demonstrated ability to be responsive to requests and proactively anticipate and solve problems. 14. Attention to detail and strong organizational and problem-solving skills. 15. Proficiency with Office 365 and the Internet. 16. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 17. Full proficiency in the use of the Acquisitions function of Alma, including Analytics, and experience with Primo, the Library’s discovery tool. 18. Working knowledge of Serials and Cataloging functions in Alma & OCLC Connexion. 19. Working knowledge of MARC Format for Holdings Data (MFHD). 20. Working knowledge of MARC Format for Bibliographic Data 21. Experience managing government document profiles and collections in a Federal Depository Library. 22. Librarian Technician Certificate (2-year program) and/or baccalaureate college degree. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: University Library - Serials & Electronic Resources Classification Title: Library Services Specialist III Posting Details Priority Application Deadline (Posting will remain open until filled): Thursday, January 18, 2024 @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Working independently under the direct supervision of the Head of Collection Management Services, and in close collaboration with the Acquisitions Coordinator, the LSS III Serials and Electronic Resources Specialist is responsible for ordering and managing materials in the library that arrive on a periodic basis, including print and electronic newspapers, magazines, journals, and government documents. This position requires a thorough level of technical expertise to provide leadership on serials maintenance, including clean-up projects, quality control, defining best practices, and training others in the department according to best practices. In consultation with the Department Head and Acquisitions Coordinator, responsibilities include: managing print and electronic serials acquisitions and renewals; monitoring renewal cost increases; monitoring and dealing with adds and drops from packages; preparing reports; participating in the assessment of department operations and functions; drafting documentation; providing training to department staff; and interpreting library procedures and policies pertaining to the acquisition of serials and government documents. Responsible for all aspects of managing the Federal Depository Library Program (FDLP). In consultation with the Department Head, Acquisitions Coordinator, and Electronic Resources Librarian, maintains usage and cost-per-use data for serials; responds to requests for holdings, usage, and cost-per-use data; prepares requested reports; supports data-driven decisions about collections. FLSA : Non-exempt (Eligible for overtime compensation) Anticipated Hiring Range : $3,964 per month - $4,500 per month, commensurate with the candidate's education, experience, skills, and training. CSU Classification Salary Range : $3,964 per month - $7,308 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : 40 hours a week. To be scheduled Monday-Friday sometime between 7:00 AM and 6:00 PM. A partial telework schedule may be available, subject to management approval. Department Information As the center of campus intellectual discovery, the Sacramento State University Library promotes teaching, learning, research, and scholarly communication at the University by integrating the library with student success programs and instruction. One of 23 libraries in the California State University System, the Sacramento State University Library holds over 1.4 million volumes, comprised of print and electronic monographs and serials, and is a U.S. Government Depository. The library’s mission is to inspire excellence in teaching, learning, and scholarly activities. The University Library is undergoing rapid transformation with a forward-thinking vision and a deep commitment to improving the campus learning environment. We welcome individuals from diverse backgrounds and historically underrepresented in university libraries to join our growing organization of 25 library faculty, 33 staff and approximately 60 student assistants. We take pride in the collaborative nature in which our students, staff, and faculty work together in a professional and supportive environment to ensure one another’s success. The University Library is committed to ensuring that our library is a welcoming and inclusive place for all of our students, faculty, staff, and community members. Sacramento State is a minority-serving institution; having the federal designation as a Hispanic Serving Institution (HSI) and Asian American and Native American Pacific Island Serving Institution (AANAPISI). We strive to provide equal access to educational opportunities and commit ourselves to anti-racist and social justice objectives in service to our communities. As an anchor university we aim to connect our students, faculty, and staff with the community to achieve lasting improvements through inclusive civic engagement. https://library.csus.edu/ Minimum Qualifications In addition to Position Skill Level II requirements, work at this skill level typically requires the following range of skills: Thorough knowledge of and ability to interpret overall library policies and procedures and an in-depth knowledge of library operations, policies and procedures pertaining to assigned functional area, including a solid understanding of individual work functions and the ability to adapt work procedures. Working knowledge of library collection and its organization, as well as classification schemes. Demonstrated expertise in creating and correcting bibliographic records. Thorough knowledge of external online databases, systems and resources, including the ability to perform complex online searches. Thorough knowledge of institution and library’s policies and practices associated with the ethical use of and access to library and online resources. Working knowledge of national standards pertaining to library operations, including a thorough knowledge of institutional standards pertaining to copyright and intellectual property protection and the ability to interpret and apply them, as well as explain them to patrons, to ensure compliance. Demonstrated expertise in using library automated system(s), especially subsystem(s) pertaining to the functional area, including database maintenance. Ability to investigate and research more complex problems, including analyzing and interpreting information. Working knowledge of library accounting and budget procedures and allocation processes, and ability to apply this knowledge to assist in handling vendor accounts and the budget process. Strong written and verbal communication skills to be able to prepare internal library reports and written and visual presentations on library resources and present them to library patrons, including students. Strong communication and interpretive skills to be able to interview patrons regarding their information needs and guide them in the use of more complex library and online resources. Thorough knowledge of all aspects of lead work direction including assisting in employee selection, training employees in new work procedures, assigning work, organizing workflow and establishing priorities, reviewing work, providing input to performance evaluations and promoting teamwork to optimize effectiveness. Working knowledge of campus human resource practices and payroll procedures. Strong organizational skills to oversee and lead workflow in assigned area. Education/Experience These qualifications for entry to Position Skill Level I normally would be obtained through the completion of a high school education or equivalent certification plus two to three years of related library and/or clerical experience or an equivalent combination of experience and education. Required Qualifications EXPERIENCE 1. Experience with library operations in regard to the acquisition, receiving, expenditure, invoicing, and accounting of library materials, in particular serials and government documents. 2. Experience with ordering, receiving, and processing print and electronic periodicals and serials in all formats. 3. Experience managing changes in title or status of standing order serials and periodicals and updating holdings information. 4. Experience working with vendors to troubleshoot serial-related problems. 5. Experience monitoring subscription expenditures and verifying and processing subscription invoices. 6. Experience documenting procedures and providing training in elements of acquisitions work to other staff and Student Assistants. 7. Experience collecting, organizing, and analyzing data to support planning, budgeting, and decision-making. 8. Demonstrated work lead or project lead experience. KNOWLEDGE / SKILLS / ABILITIES 9. Ability to effectively search bibliographic, periodical, and vendor and commercial databases. 10. Ability to evaluate and interpret issues regarding acquisitions work and to offer recommendations. 11. In-depth knowledge of technical services operations, in particular relating to serials and government documents management, and their relation to overall library operations. 12. Evidence of strong communication and interpersonal skills to work successfully with library employees, campus personnel, various vendors, and in a team environment. 13. Demonstrated ability to meet deadlines and ensure regular workflows. Demonstrated ability to be responsive to requests and proactively anticipate and solve problems. 14. Attention to detail and strong organizational and problem-solving skills. 15. Proficiency with Office 365 and the Internet. 16. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: - Ability to pass a background check. Preferred Qualifications 17. Full proficiency in the use of the Acquisitions function of Alma, including Analytics, and experience with Primo, the Library’s discovery tool. 18. Working knowledge of Serials and Cataloging functions in Alma & OCLC Connexion. 19. Working knowledge of MARC Format for Holdings Data (MFHD). 20. Working knowledge of MARC Format for Bibliographic Data 21. Experience managing government document profiles and collections in a Federal Depository Library. 22. Librarian Technician Certificate (2-year program) and/or baccalaureate college degree. Documents Needed to Apply Resume and cover letter. Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 04 2024 Pacific Standard Time Applications close: Closing Date/Time:
City of Concord, CA
Concord, California, United States
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** FACILITY SPECIALIST / LEAD FACILITY SPECIALIST CAMP CONCORD (SEASONAL) The City of Concord's Recreation Services Department is seeking people to work for the City's Camp Concord Program. Salary is negotiable based on experience: Camp Concord Facility Specialist is available at a daily or hourly rate : $18.54 - $20.47/hour $144.79 - 151.55/day plus room and board Camp Concord Lead Facility Specialist is available at an hourly rate only: $26.85 - $29.63/hour Camp Concord: It took at least 40 civic groups, private businesses, schools and individuals to establish our Camp. Camp Concord is nestled high in the Sierra Nevada Mountains, between the majestic shores of South Lake Tahoe and the calming beauty of Fallen Leaf Lake. Camp Concord is dedicated to the philosophy that its buildings, programs and participants will be compatible with the surrounding environment. Camp will ensure that all elements of Camp Concord remain in harmony with the environment by maintaining a minimal impact and working toward a waste free environment. Camp Concord has a variety of programming and activities including family camps, youth camps, mother and son camps, adults over 50 camps, and labor day camps. For more information visit www.cityofconcord.org/campconcord. The 2024 Season runs from April 10 - October 15, 2024. What you will be doing: Under supervision, the Lead Facility Specialist and Facility Specialist work together in camp operations, focusing specifically on grounds, building, and custodial maintenance on over 45 structures that include a main lodge, and institutional food service facility, as well as equipment and vehicles. The Lead Facility Specialist is differentiated from the Facility Specialist in that it reports directly to the Camp Director and is responsible complete oversite and management of all maintenance on the Camp Concord grounds, including the water, sewer, and electrical systems. The Lead schedules staff work days and hours based on daily and summer-long maintenance duties and projects in collaboration with the Camp Director. All positions are part time, limited service, and m ust be able to work 5-6 days a week. Evening and overnight duty may occur during the season, as well as weekend work. We are looking for someone who: Can work the entire season Can live on site at Camp Concord in South Lake Tahoe Can participate in a mandatory, paid staff orientation training on June 5 Is detail oriented, able to multi-task, and has excellent time management skills Has knowledge, abilities, and experience in basic electrical, carpentry, plumbing, custodial, and landscape maintenance Demonstrates excellent hospitality and customer service, and maintains grace under pressure Has knowledge, abilities, and experience in basic electrical, carpentry, plumbing, custodial, and landscape maintenance Is solution oriented and can effectively make difficult decisions in an efficient and timely manner Is flexible, yet dependable SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs . Please attach copies of relevant certificates to your application.All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.Successful candidates will be provided a conditional offer of employment and must clear TB testing and fingerprint check (see below for more information). Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to General upkeep of the grounds, including; splitting, stocking and maintaining fire wood and various camp fire pits, raking and removing brush, branches, and wood piles from trails and walking paths, as well as keeping parking and road ways clear. Custodial care of rest rooms and trash removal throughout the camp. Sweeps, mops and waxes floors, shampoos carpets, washes windows and walls, cleans furniture, maintains stock of supplies such as soap, paper towels, and toilet tissue. Inspects and repairs water heaters and heating units, plumbing systems including valves and fixtures, kitchen appliances, washers and dryers, pumps, motors and the Camp Concord well water system. Unplugs drains and sewer lines. Installs and repairs items such as electrical wiring, switches, circuit breakers, and power outlets. Removes and installs light fixtures, ballasts and fluorescent fixtures. Maintains outdoor lighting, emergency generators, radio/communication systems, overhead power lines, and other electrical equipment. Maintain roads, gate, and general camp security. Prepares surfaces and paints indoor and outdoor facilities with a variety of covering materials to maintain appearance and protective qualities. Refinishes furniture & removes graffiti. Performs all phases of camp opening and closing (winterizing and de-winterizing) as well as initial and end-of-season inventory. Maintains a safe, clean, secure, and generally well maintained and aesthetically pleasing maintenance yard and shop. Removes, relocates and rearranges furniture and equipment. Inspects, maintains, repairs, or recommends outside services as needed on all camp buildings, equipment, facilities and camp grounds. This includes plumbing, electrical, heating, ventilation, sewage and all other infrastructure. Assist with emergencies on site. Other duties as assigned. In addition to the duties above, the Lead Facility Specialist will also: Implements the preventative and corrective maintenance services operations at Camp Concord in cooperation with the Camp Director and the City of Concord Maintenance Services Department. Provide direction to staff for unskilled maintenance related tasks and projects. Coordination of volunteer work projects from start to finish, including initial identification of project, outline of expectations, providing appropriate equipment and overseeing projects to their prompt completion. Confers with Camp Director (and Leadership team when appropriate) on job priorities, work progress, and maintenance and repair problems. Establishes Camp maintenance procedures, recommends improvements and projects. Maintains monthly project reports tracking resources and results. Monitors expenditures to ensure compliance with budgetary guidelines. Purchases supplies and materials and updates maintenance inventories on a regular basis. Schedules staff work days and hours based on the daily and summer-long maintenance duties and projects in collaboration with the Camp Director. Other duties as assigned. Qualifications Knowledge of: Basic electrical, carpentry, plumbing, custodial, and landscape maintenance. Safe and proper use of power equipment and tools, heavy and light machinery, and building materials. Prescribed regulatory compliance guidelines, including local, state and federal guidelines. Ensures that site and facility are in compliance with standards set by the American Camp Association, City of Concord, United States Forest Service, El Dorado County and State health and building codes. Be knowledgeable of applicable state and federal regulations pertaining to sewer, water, garbage, and electrical. Ability to: Work as a collaborative member of a team, to relate and work well with other. Accept guidance, direction, and supervision. Ability to understand and implement safety regulations and procedures. Identify safety and environmental hazards related to camp operations and monitor guest and staff behavior and enforce appropriate safety regulations and emergency procedures. Maneuver around camp grounds quickly and efficiently. Lift and transport equipment, tools, and supplies of varying weights. Safely drive cars, light trucks, and other motorized vehicles. Respond appropriately to situations requiring first aid. FACILITY SPECIALIST Education: High school diploma or equivalent, preferably supplemented by course work or technical training. Experience: Two years of employment in a related field with an emphasis on basic electrical, carpentry, plumbing, custodial, and landscape maintenance. Certifications: Must successfully complete American Red Cross Standard First Aid and CPR/AED training, and Food Handler training at time of hire if not already certified. LEAD FACILITY SPECIALIST Education: H igh school or equivalent, preferably supplemented by course work or technical training. Experience: Five years of employment in a related field with an emphasis on basic electrical, carpentry, plumbing, wells and pump systems, custodial, and landscape maintenance. Leadership experience is desirable. Certifications: Must successfully complete American Red Cross Standard First Aid and CPR/AED training, and Food Handler training at time of hire if not already certified. Other A valid California Driver's License and satisfactory driving record are conditions of initial and continued employment. Must successfully clear TB testing and fingerprint check. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org . FOR MORE INFORMATION REGARDING THIS POSITION OR THE CAMP CONCORD PROGRAM: Matthew Fragoso, Camp Director at 925-671-3006 or matthew.fragoso@cityofconcord.org This position is not eligible for benefits. Closing Date/Time: Continuous
May 14, 2024
Part Time
Job Characteristics ***PART-TIME JOB OPPORTUNITY*** FACILITY SPECIALIST / LEAD FACILITY SPECIALIST CAMP CONCORD (SEASONAL) The City of Concord's Recreation Services Department is seeking people to work for the City's Camp Concord Program. Salary is negotiable based on experience: Camp Concord Facility Specialist is available at a daily or hourly rate : $18.54 - $20.47/hour $144.79 - 151.55/day plus room and board Camp Concord Lead Facility Specialist is available at an hourly rate only: $26.85 - $29.63/hour Camp Concord: It took at least 40 civic groups, private businesses, schools and individuals to establish our Camp. Camp Concord is nestled high in the Sierra Nevada Mountains, between the majestic shores of South Lake Tahoe and the calming beauty of Fallen Leaf Lake. Camp Concord is dedicated to the philosophy that its buildings, programs and participants will be compatible with the surrounding environment. Camp will ensure that all elements of Camp Concord remain in harmony with the environment by maintaining a minimal impact and working toward a waste free environment. Camp Concord has a variety of programming and activities including family camps, youth camps, mother and son camps, adults over 50 camps, and labor day camps. For more information visit www.cityofconcord.org/campconcord. The 2024 Season runs from April 10 - October 15, 2024. What you will be doing: Under supervision, the Lead Facility Specialist and Facility Specialist work together in camp operations, focusing specifically on grounds, building, and custodial maintenance on over 45 structures that include a main lodge, and institutional food service facility, as well as equipment and vehicles. The Lead Facility Specialist is differentiated from the Facility Specialist in that it reports directly to the Camp Director and is responsible complete oversite and management of all maintenance on the Camp Concord grounds, including the water, sewer, and electrical systems. The Lead schedules staff work days and hours based on daily and summer-long maintenance duties and projects in collaboration with the Camp Director. All positions are part time, limited service, and m ust be able to work 5-6 days a week. Evening and overnight duty may occur during the season, as well as weekend work. We are looking for someone who: Can work the entire season Can live on site at Camp Concord in South Lake Tahoe Can participate in a mandatory, paid staff orientation training on June 5 Is detail oriented, able to multi-task, and has excellent time management skills Has knowledge, abilities, and experience in basic electrical, carpentry, plumbing, custodial, and landscape maintenance Demonstrates excellent hospitality and customer service, and maintains grace under pressure Has knowledge, abilities, and experience in basic electrical, carpentry, plumbing, custodial, and landscape maintenance Is solution oriented and can effectively make difficult decisions in an efficient and timely manner Is flexible, yet dependable SELECTION PROCESS Submit a completed City of Concord application and the required supplemental question responses, online at www.cityofconcord.org/jobs . Please attach copies of relevant certificates to your application.All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to interview.Successful candidates will be provided a conditional offer of employment and must clear TB testing and fingerprint check (see below for more information). Conviction History: If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord. Examples of duties include, but are not limited to General upkeep of the grounds, including; splitting, stocking and maintaining fire wood and various camp fire pits, raking and removing brush, branches, and wood piles from trails and walking paths, as well as keeping parking and road ways clear. Custodial care of rest rooms and trash removal throughout the camp. Sweeps, mops and waxes floors, shampoos carpets, washes windows and walls, cleans furniture, maintains stock of supplies such as soap, paper towels, and toilet tissue. Inspects and repairs water heaters and heating units, plumbing systems including valves and fixtures, kitchen appliances, washers and dryers, pumps, motors and the Camp Concord well water system. Unplugs drains and sewer lines. Installs and repairs items such as electrical wiring, switches, circuit breakers, and power outlets. Removes and installs light fixtures, ballasts and fluorescent fixtures. Maintains outdoor lighting, emergency generators, radio/communication systems, overhead power lines, and other electrical equipment. Maintain roads, gate, and general camp security. Prepares surfaces and paints indoor and outdoor facilities with a variety of covering materials to maintain appearance and protective qualities. Refinishes furniture & removes graffiti. Performs all phases of camp opening and closing (winterizing and de-winterizing) as well as initial and end-of-season inventory. Maintains a safe, clean, secure, and generally well maintained and aesthetically pleasing maintenance yard and shop. Removes, relocates and rearranges furniture and equipment. Inspects, maintains, repairs, or recommends outside services as needed on all camp buildings, equipment, facilities and camp grounds. This includes plumbing, electrical, heating, ventilation, sewage and all other infrastructure. Assist with emergencies on site. Other duties as assigned. In addition to the duties above, the Lead Facility Specialist will also: Implements the preventative and corrective maintenance services operations at Camp Concord in cooperation with the Camp Director and the City of Concord Maintenance Services Department. Provide direction to staff for unskilled maintenance related tasks and projects. Coordination of volunteer work projects from start to finish, including initial identification of project, outline of expectations, providing appropriate equipment and overseeing projects to their prompt completion. Confers with Camp Director (and Leadership team when appropriate) on job priorities, work progress, and maintenance and repair problems. Establishes Camp maintenance procedures, recommends improvements and projects. Maintains monthly project reports tracking resources and results. Monitors expenditures to ensure compliance with budgetary guidelines. Purchases supplies and materials and updates maintenance inventories on a regular basis. Schedules staff work days and hours based on the daily and summer-long maintenance duties and projects in collaboration with the Camp Director. Other duties as assigned. Qualifications Knowledge of: Basic electrical, carpentry, plumbing, custodial, and landscape maintenance. Safe and proper use of power equipment and tools, heavy and light machinery, and building materials. Prescribed regulatory compliance guidelines, including local, state and federal guidelines. Ensures that site and facility are in compliance with standards set by the American Camp Association, City of Concord, United States Forest Service, El Dorado County and State health and building codes. Be knowledgeable of applicable state and federal regulations pertaining to sewer, water, garbage, and electrical. Ability to: Work as a collaborative member of a team, to relate and work well with other. Accept guidance, direction, and supervision. Ability to understand and implement safety regulations and procedures. Identify safety and environmental hazards related to camp operations and monitor guest and staff behavior and enforce appropriate safety regulations and emergency procedures. Maneuver around camp grounds quickly and efficiently. Lift and transport equipment, tools, and supplies of varying weights. Safely drive cars, light trucks, and other motorized vehicles. Respond appropriately to situations requiring first aid. FACILITY SPECIALIST Education: High school diploma or equivalent, preferably supplemented by course work or technical training. Experience: Two years of employment in a related field with an emphasis on basic electrical, carpentry, plumbing, custodial, and landscape maintenance. Certifications: Must successfully complete American Red Cross Standard First Aid and CPR/AED training, and Food Handler training at time of hire if not already certified. LEAD FACILITY SPECIALIST Education: H igh school or equivalent, preferably supplemented by course work or technical training. Experience: Five years of employment in a related field with an emphasis on basic electrical, carpentry, plumbing, wells and pump systems, custodial, and landscape maintenance. Leadership experience is desirable. Certifications: Must successfully complete American Red Cross Standard First Aid and CPR/AED training, and Food Handler training at time of hire if not already certified. Other A valid California Driver's License and satisfactory driving record are conditions of initial and continued employment. Must successfully clear TB testing and fingerprint check. EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or hrdept@cityofconcord.org . FOR MORE INFORMATION REGARDING THIS POSITION OR THE CAMP CONCORD PROGRAM: Matthew Fragoso, Camp Director at 925-671-3006 or matthew.fragoso@cityofconcord.org This position is not eligible for benefits. Closing Date/Time: Continuous
Contra Costa County, CA
Contra Costa County, California, United States
The Position ***Open Until Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are accepting applications for the Lead Cook classification. Lead Cooks are employed throughout Contra Costa County with the Office of the Sheriff, Probation Department, and Health Services. This position prepares, cooks and serves a wide variety of large quantity meals in County institutional kitchens. In Contra Costa County, Lead Cooks provide direction to cooks and other food service personnel performing kitchen activities. Office of the Sheriff When employed with the Office of the Sheriff,you may work within three Detention Facilities located in Martinez, Richmond, and/or Clayton. The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square-mile county. The Office of the Sheriff works in partnership with the diverse community to safeguard the lives, rights, and property of the people we serve. With unwavering dedication, the Office of the Sheriff provides innovative professional law enforcement services to the community; maintaining the Core Values while always conducting themselves with the highest ethical standards. We are looking for someone who: can prepare and cook large quantities of a variety of different recipes; possess experience as a Head Cook, Executive Chef, or a Chef that has run their own restaurant; will plan, direct and review the work of food service personnel; understands safety precautions and continuously strives to mitigate occupational hazards; possess excellent administrative and record-keeping skills; and, has a "can do" attitude, and will promote a positive and harmonious working environment What you will typically be responsible for: Performing food preparation and production tasks efficiently and accurately Following recipes and adhering to safe food handling policies and procedures Instructing and training employees in all aspects of food service and sanitation Providing excellent customer service and maintaining a positive attitude Maintaining a safe and secure workplace Ensuring meals are ready to be served on time Making sure that the kitchen is in compliance with all health department regulations A few reasons you might love this job: All ingredients, tools, and utensils needed to make quality foods are provided There are opportunities to be creative and develop new recipes You will work with a diverse team from a wide variety of professional and personal backgrounds You will be part of a highly collaborative and supportive environment The County offers excellent benefits, paid holidays, sick pay and vacation pay A few challenges you might face on this job: You will likely work with individuals that are in custody There are pressures to meet deadlines and time constraints We work in a fast-paced environment which may include last-minute requests You may be required to work on weekends, holidays, special occasions, and/or overtime Competencies required: Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Self-Management: Showing personal organization, self-discipline, and dependability Decision Making: Choosing optimal courses of action in a timely manner Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Impact: Presenting self as a positive representative of the organization Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Group Facilitation: Enabling constructive and productive group interaction Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently There is currently (1) vacancy in the Office of the Sheriff. However, the eligible list from this recruitment may be used to fill future openings in any of the three (Office of the Sheriff, Health Services, or Probation) departments for up to 6 months. To read the complete job description online please visit: https://www.governmentjobs.com/careers/contracosta/classspecs/4934 Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operators License Experience: Three years of full-time (or its equivalent of full-time) food service experience as a journey level cook in a full-service restaurant, hotel, college, detention center, hospital, military installation or similar institution which involved the daily preparation of meals for 100 or more people. Substitution: Possession of a Certificate in Food Production from an accredited vocational institution, including courses in quantity food preparation, equipment, sanitation and safety, may be substituted for one year of the required experience. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Lead Cook classification. These may include, but are not limited to: displaying ownership and accountability ; professional integrity and ethics; actions and results focus; safety focus; self management; decision making; handling stress (weighted 100%) The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a cell phone. Note: For positions within the Office of the Sheriff and the Probation Department, candidates will be required to successfully complete a thorough background investigation. Furthermore, candidates shall not have been convicted of a felony as an adult or juvenile in this or any other state or in a federal jurisdiction, or of any offense in any other state or in any federal jurisdiction which would have been a felony if committed in this state. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Delaina Gillaspy at Delaina.Gillaspy@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Mar 07, 2024
Full Time
The Position ***Open Until Filled*** This recruitment may close at any time, qualified candidates are encouraged to apply immediately. Contra Costa County is home to more than one million residents and was one of the original 27 counties established in California in 1850. Contra Costa County is dedicated to providing public services which improve the quality of life of our residents and the economic viability of our businesses. Contra Costa County is recognized as a world-class service organization where innovation and partnerships merge to enable our residents to enjoy a safe, healthy, and prosperous life. We are accepting applications for the Lead Cook classification. Lead Cooks are employed throughout Contra Costa County with the Office of the Sheriff, Probation Department, and Health Services. This position prepares, cooks and serves a wide variety of large quantity meals in County institutional kitchens. In Contra Costa County, Lead Cooks provide direction to cooks and other food service personnel performing kitchen activities. Office of the Sheriff When employed with the Office of the Sheriff,you may work within three Detention Facilities located in Martinez, Richmond, and/or Clayton. The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square-mile county. The Office of the Sheriff works in partnership with the diverse community to safeguard the lives, rights, and property of the people we serve. With unwavering dedication, the Office of the Sheriff provides innovative professional law enforcement services to the community; maintaining the Core Values while always conducting themselves with the highest ethical standards. We are looking for someone who: can prepare and cook large quantities of a variety of different recipes; possess experience as a Head Cook, Executive Chef, or a Chef that has run their own restaurant; will plan, direct and review the work of food service personnel; understands safety precautions and continuously strives to mitigate occupational hazards; possess excellent administrative and record-keeping skills; and, has a "can do" attitude, and will promote a positive and harmonious working environment What you will typically be responsible for: Performing food preparation and production tasks efficiently and accurately Following recipes and adhering to safe food handling policies and procedures Instructing and training employees in all aspects of food service and sanitation Providing excellent customer service and maintaining a positive attitude Maintaining a safe and secure workplace Ensuring meals are ready to be served on time Making sure that the kitchen is in compliance with all health department regulations A few reasons you might love this job: All ingredients, tools, and utensils needed to make quality foods are provided There are opportunities to be creative and develop new recipes You will work with a diverse team from a wide variety of professional and personal backgrounds You will be part of a highly collaborative and supportive environment The County offers excellent benefits, paid holidays, sick pay and vacation pay A few challenges you might face on this job: You will likely work with individuals that are in custody There are pressures to meet deadlines and time constraints We work in a fast-paced environment which may include last-minute requests You may be required to work on weekends, holidays, special occasions, and/or overtime Competencies required: Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Action & Results Focused (Taking Initiative): Initiating tasks and focusing on accomplishment Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Self-Management: Showing personal organization, self-discipline, and dependability Decision Making: Choosing optimal courses of action in a timely manner Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Impact: Presenting self as a positive representative of the organization Establishing Credibility: Doing what he/she commits to doing and respecting the confidentiality of information and concerns shared by others Group Facilitation: Enabling constructive and productive group interaction Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently There is currently (1) vacancy in the Office of the Sheriff. However, the eligible list from this recruitment may be used to fill future openings in any of the three (Office of the Sheriff, Health Services, or Probation) departments for up to 6 months. To read the complete job description online please visit: https://www.governmentjobs.com/careers/contracosta/classspecs/4934 Minimum Qualifications License Required: Possession of a valid California Motor Vehicle Operators License Experience: Three years of full-time (or its equivalent of full-time) food service experience as a journey level cook in a full-service restaurant, hotel, college, detention center, hospital, military installation or similar institution which involved the daily preparation of meals for 100 or more people. Substitution: Possession of a Certificate in Food Production from an accredited vocational institution, including courses in quantity food preparation, equipment, sanitation and safety, may be substituted for one year of the required experience. Selection Process Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple choice assessment. The assessment will measure candidates' competencies as they relate to the Lead Cook classification. These may include, but are not limited to: displaying ownership and accountability ; professional integrity and ethics; actions and results focus; safety focus; self management; decision making; handling stress (weighted 100%) The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a cell phone. Note: For positions within the Office of the Sheriff and the Probation Department, candidates will be required to successfully complete a thorough background investigation. Furthermore, candidates shall not have been convicted of a felony as an adult or juvenile in this or any other state or in a federal jurisdiction, or of any offense in any other state or in any federal jurisdiction which would have been a felony if committed in this state. Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Delaina Gillaspy at Delaina.Gillaspy@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Oklahoma State Department of Health
Oklahoma County, Oklahoma, United States
Job Posting Title Lead Program Case Coordinator I/II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Screening & Special Services Job Posting End Date (Continuous if Blank) May 17, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is based on education and experience. Level I: Up to $46,000.00 Level II: Up to $50,000.00 Job Description Location: Central Office - 123 Robert S. Kerr, Oklahoma City Salary: $46,000.00 - $50,000.00 Full Time /Part Time: Full Time Primary Hours: 8:00 am - 5:00 pm Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Position Description: The Oklahoma Lead Poisoning Prevention Program Case Coordinator will provide support to the Oklahoma Childhood (OCLPPP) and Adult Blood (ABLES) Lead Programs within Screening and Special Services by providing case management services that are timely, effective, efficient, equitable, and client-centered while maintaining confidentiality within continuum of care or HIPAA guidelines, as applicable. This position will provide families with education regarding lead exposure including prevention, necessity of follow-up testing, cost-effective interventions, resources to assist with lead abatement or lead reduction available, etc. Also, position will work with private providers, county health departments, Head Start programs, and the like to provide educational resources, learning opportunities, and encourage screening of children for blood lead in Oklahoma. Duties: Schedules and conducts in-home environmental investigations in the homes of children with elevated blood lead levels and collects for analysis samples to determine lead content and source of exposure. Assist in preparing sample collection during environmental investigations and sends to laboratory for analysis. Assist in preparing written reports based on laboratory results documenting sources of lead found, recommendations to reduce or remove lead exposure, and provide recommendations or refer outside agencies for additional resources. Will maintain client records by entering appropriate data, patient information, progress, case notes, referrals, etc., into the Healthy Homes and Lead Poisoning Surveillance Systems (HHLPSS). Assists in assessing, reporting, and recording health status and follow-up related to lead. Links patients’ families to necessary and appropriate resources that are culturally appropriate, and community based. Develops and implements appropriate aspects of plan of care related to removal of potential sources of lead exposure, nutrition, hygiene as related to lead. Completes intake assessment questionnaires for environmental investigations and reports appropriate patient information to Program Manager. Sends quarterly activity reports of lead-based paint activities conducted as a certified risk assessor/inspector to the Department of Environmental Quality. Teaches basic lead risk identification and follow-up skills and related principles to other staff through demonstrations, presentations, or workshops. Conducts presentations pertaining to the program’s mission and goals to community and professional groups. Participates in writing grant applications and reports. Expands job knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks and participating in professional organizations. Obtains certification as a Lead Risk Assessor/Inspector through the Department of Environmental Quality. (Must be able to take and pass Lead Risk assessor test within one year of employment, if not already certified as Lead Risk Assessor) Improves case management services by studying, evaluation, and re-designing processes; implementing changes; rewriting policies and procedures, when applicable and required. Some out-of-state travel required. Minimum Qualifications: Level I: Bachelor's degree and have one year of experience in lead, asbestos, environmental remediation work, construction, or related fields, or have an equivalent combination of education and experience. Level II: Bachelor's degree and at least two years of experience in lead, asbestos, environmental remediation work, construction, or a related field. Additionally, you must be certified as a Lead Risk Assessor/Inspector by the Department of Environmental Quality. There is no substitution for the certification. Preferred Qualifications: Spanish speaking a plus. Previous experience with investigations, report writing, case management experience. Professional experience in public health, social work, child welfare, probation and parole, employment services, community-based services, community outreach, project management, case management, nursing, or communications. Physical Demands and Work Environment: This position is typically performed in an office setting with a climate-controlled setting and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position also requires travel to client’s homes to conduct environmental investigations and collect samples both inside and outside the homes. The activities will require bending, carrying equipment, stooping, climbing, reaching. This position requires long periods of sitting and daily use of computer and phone. Work related travel is required. Telework: This position may be eligible for Hybrid Telework and is subject to OSDH policy and supervisor’s discretion. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
May 03, 2024
Full Time
Job Posting Title Lead Program Case Coordinator I/II Agency 340 OKLAHOMA STATE DEPARTMENT OF HEALTH Supervisory Organization 340 Screening & Special Services Job Posting End Date (Continuous if Blank) May 17, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation The annual salary for this position is based on education and experience. Level I: Up to $46,000.00 Level II: Up to $50,000.00 Job Description Location: Central Office - 123 Robert S. Kerr, Oklahoma City Salary: $46,000.00 - $50,000.00 Full Time /Part Time: Full Time Primary Hours: 8:00 am - 5:00 pm Why you’ll love it here! RESPECT. COLLABORATION. SERVICE. The Oklahoma State Department of Health (OSDH) is committed to leading Oklahoma to prosperity through health. Our mission is to protect and promote health, prevent disease and injury, and cultivate conditions by which Oklahomans can thrive. Check out why we are passionate about public health and believe it is the career for you!!! What is Public Health? Oh yeah, did we mention perks? We know that benefits matter and that is why we offer a competitive benefits package for all eligible employees. Generous state paid benefit allowance to help cover insurance premiums. A wide choice of insurance plans with no pre-existing condition exclusions or limitations. Flexible spending accounts for health care expenses and/or dependent care. Retirement Savings Plan with a generous match. 15 days of vacation and 15 days of sick leave the first year for full time employees. 11 paid holidays a year. Student Loan repayment options & tuition reimbursement. Employee discounts with a variety of companies and venders. Longevity Bonus for years of service Position Description: The Oklahoma Lead Poisoning Prevention Program Case Coordinator will provide support to the Oklahoma Childhood (OCLPPP) and Adult Blood (ABLES) Lead Programs within Screening and Special Services by providing case management services that are timely, effective, efficient, equitable, and client-centered while maintaining confidentiality within continuum of care or HIPAA guidelines, as applicable. This position will provide families with education regarding lead exposure including prevention, necessity of follow-up testing, cost-effective interventions, resources to assist with lead abatement or lead reduction available, etc. Also, position will work with private providers, county health departments, Head Start programs, and the like to provide educational resources, learning opportunities, and encourage screening of children for blood lead in Oklahoma. Duties: Schedules and conducts in-home environmental investigations in the homes of children with elevated blood lead levels and collects for analysis samples to determine lead content and source of exposure. Assist in preparing sample collection during environmental investigations and sends to laboratory for analysis. Assist in preparing written reports based on laboratory results documenting sources of lead found, recommendations to reduce or remove lead exposure, and provide recommendations or refer outside agencies for additional resources. Will maintain client records by entering appropriate data, patient information, progress, case notes, referrals, etc., into the Healthy Homes and Lead Poisoning Surveillance Systems (HHLPSS). Assists in assessing, reporting, and recording health status and follow-up related to lead. Links patients’ families to necessary and appropriate resources that are culturally appropriate, and community based. Develops and implements appropriate aspects of plan of care related to removal of potential sources of lead exposure, nutrition, hygiene as related to lead. Completes intake assessment questionnaires for environmental investigations and reports appropriate patient information to Program Manager. Sends quarterly activity reports of lead-based paint activities conducted as a certified risk assessor/inspector to the Department of Environmental Quality. Teaches basic lead risk identification and follow-up skills and related principles to other staff through demonstrations, presentations, or workshops. Conducts presentations pertaining to the program’s mission and goals to community and professional groups. Participates in writing grant applications and reports. Expands job knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks and participating in professional organizations. Obtains certification as a Lead Risk Assessor/Inspector through the Department of Environmental Quality. (Must be able to take and pass Lead Risk assessor test within one year of employment, if not already certified as Lead Risk Assessor) Improves case management services by studying, evaluation, and re-designing processes; implementing changes; rewriting policies and procedures, when applicable and required. Some out-of-state travel required. Minimum Qualifications: Level I: Bachelor's degree and have one year of experience in lead, asbestos, environmental remediation work, construction, or related fields, or have an equivalent combination of education and experience. Level II: Bachelor's degree and at least two years of experience in lead, asbestos, environmental remediation work, construction, or a related field. Additionally, you must be certified as a Lead Risk Assessor/Inspector by the Department of Environmental Quality. There is no substitution for the certification. Preferred Qualifications: Spanish speaking a plus. Previous experience with investigations, report writing, case management experience. Professional experience in public health, social work, child welfare, probation and parole, employment services, community-based services, community outreach, project management, case management, nursing, or communications. Physical Demands and Work Environment: This position is typically performed in an office setting with a climate-controlled setting and exposure to moderate noise level. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position also requires travel to client’s homes to conduct environmental investigations and collect samples both inside and outside the homes. The activities will require bending, carrying equipment, stooping, climbing, reaching. This position requires long periods of sitting and daily use of computer and phone. Work related travel is required. Telework: This position may be eligible for Hybrid Telework and is subject to OSDH policy and supervisor’s discretion. Application Requirements: If education, certification or licensure is required to meet qualifications, applicants must provide documentation at the time of application. All applicants are subject to a background check and must be legally authorized to work in the United States without visa sponsorship. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long Term Temporary - One Year Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Administrative Analyst/ Specialist Anticipated Hiring Amount: $5,273 - $6,200 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Systems and Operations (SSO) was farmed to provide ongoing coordination and continuity between Enrollment Management & Services (EM&S) and the University's central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university's Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems. This position will work in SSO supporting the operations of the Registrar's Office, which is responsible for the security, integrity, and accuracy of academic records, degree progress and evaluation services, and the coordination and implementation of academic policies and procedures with academic departments and colleges. DUTIES AND RESPONSIBILITIES Project Specialist Support EM&S to implement policies and procedures from the CSU Chancellor's Office and the University. Assists in determining the scope of work required for assigned projects. Facilitates the management of major processes of the Registrar's Office at the direction of the SSO Director. Designs automation conducts testing and leads cross-functional teams. Facilitate workflow and the efficient use of time and effort by establishing processes, guidelines, and rules related to operations or services in the Registrar's Office, including the creation, revision, and distribution of policies and procedures business process guides (BPGs) and assisting staff, students, and faculty with questions on policies and procedures. Maintains the integrity of academic records contained in various databases, changing, correcting, or modifying that information accurately and in compliance with academic regulations, correctly interpreting that information and explaining it to students, staff, and faculty, as needed, and reviewing reports to identify errors. Collaborates closely with all EM&S Departments and the Office of Student Success to ensure seamless coordination of the Registrar's activities and projects to support our students. Effective communication with the EM&S Departments and the Office of Student Success to facilitate seamless registration and graduation in order to enhance retention efforts and promotes overall academic success of our students. Student Records/Academic Advising/Campus Community Module Subject Matter Expert Provide functional support for the Student Records/Academic Advising/Campus Community modules in the PeopleSoft Campus Solutions system. Provide daily functional support for users of our student administration systems including (but not limited to): CMS PeopleSoft Campus Solutions, OnBase, and other related systems. Responsible for leading, developing, coordinating, documenting, and implementing comprehensive business process reviews which are complex in nature for the Registrar's Office that have significant impact for internal and external constituencies Responsible for the development, monitoring, and execution of project plans in support of student records/academic advising/campus community module functionality. Coordinates and oversees online system functionality in support of enrollment, graduation, batch discontinuation, term activation, advising holds, and related functions. This includes campus and external systems such as National Student Clearinghouse and coordination with the various external parties. Coordinates the annual cycle start-up. Maintains Cross Modular plans including but not limited to: Monthly Processing Plans, Grading Cycle Plan, Testing Plan, Census Plan, End of term Close-out Plan. Directs and coordinates system priorities with documentation trainer to create and maintain business process guides, end user training guides, and end user training curriculum. Assists in the execution of the training curriculum. Review, research, and resolve complex student data problems, student account issues pertaining to, but not limited to collaboration on processes related to petitions, duplicate IDs, transfer credit, and test scores. Works with the Registrar's Office to automate processes and internal and external reporting. Perform ad hoc queries and generate statistical information from PeopleSoft and data warehouse using, PS Query, SQL Plus and/or data retrieval tools for trend analysis, enrollment projections, decision making, fund utilization, retention, and enrollment management. Provide managers and staff with effective tools and ongoing information to monitor workload and complete processing by assigned deadlines; provide baseline and completion measures to determine unit efficiency and productivity. Policy and Compliance Supports the management team taking ad hoc responsibilities to support the development of the office policies, procedures, and short-and long-term operational goals. Assists in reviewing and updating academic policies and procedures. Provides support to the management team to coordinate communication plans and outreach efforts, including proofing and publishing academic dates and deadlines. Monitors the processing calendar to ensure accurate setup in PeopleSoft and processes are running accurately and timely and helps the operation unit to identify areas of improvement and make necessary recommendations and changes. Collaborates with various campus constituents on improving the processes and procedures for the Registrar's Office and EM&S, ensures the accuracy and efficiency of the office, maintains the integrity of student records, and helps to promote a positive work environment for the office staff. Process Calendar Coordinator Maintain centralized process calendar, primarily responsible for the Student Records, Academic Advising, and Campus Community modules. Utilize Asana and other systems for tracking assigned processes, jobsets, communications, and other tasks. Collaborate with other system analysts to ensure timely and coordinated processes throughout the academic year. Work with technical team to ensure processes and jobs in PeopleSoft and other systems are properly scheduled and monitored. Lead/Mentor Junior Staff Lead work assignments and provide direction to ongoing regular administrative, technical, or professional staff. Lead work direction includes: evaluating and setting work priorities; scheduling and assigning work; reviewing work against standards and providing performance feedback; and determining training needs and training staff. Coordinate with the Director on project assignments. QUALIFICATIONS Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS four (4) years of related experience. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Experience working with computerized student information systems is required. Working knowledge of the PeopleSoft student information system is preferred. Minimum of three to five years of project management experience and knowledge of change management protocols required, preferably in a student-centered Higher Education environment. Student records, policies, and procedures, and/or registrar experience or equivalent combination of education and experience required. Excellent analytical, critical thinking, and problem-solving skills, strong attention to detail required. Ability to manage multiple priorities and manage time effectively required. Experience administering complex processes and making independent decisions is required. Ability to work effectively as part of a team and collegially with staff, faculty, and administration. The ability to prioritize work duties when faced with interruptions, distractions, and fluctuating workload. Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization are required. Working knowledge of software packages such as Microsoft Office Experience working with Title V requirements, university policies, and procedures. Ability to work independently, use independent judgment, set individual deadlines, and complete projects/tasks. Strong organizational skills, interpersonal and communication skills. Strong technical ability to learn university systems. Establish and maintain cooperative working relationships with faculty, CSU administrators, students. Out-of-State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,273 and maximum $9,537 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Apr 30 2024 Pacific Daylight Time Applications close: May 14 2024 Pacific Daylight Time Closing Date/Time:
May 01, 2024
Type of Appointment : Full-Time, Long Term Temporary - One Year Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Administrative Analyst/ Specialist Anticipated Hiring Amount: $5,273 - $6,200 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Systems and Operations (SSO) was farmed to provide ongoing coordination and continuity between Enrollment Management & Services (EM&S) and the University's central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university's Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems. This position will work in SSO supporting the operations of the Registrar's Office, which is responsible for the security, integrity, and accuracy of academic records, degree progress and evaluation services, and the coordination and implementation of academic policies and procedures with academic departments and colleges. DUTIES AND RESPONSIBILITIES Project Specialist Support EM&S to implement policies and procedures from the CSU Chancellor's Office and the University. Assists in determining the scope of work required for assigned projects. Facilitates the management of major processes of the Registrar's Office at the direction of the SSO Director. Designs automation conducts testing and leads cross-functional teams. Facilitate workflow and the efficient use of time and effort by establishing processes, guidelines, and rules related to operations or services in the Registrar's Office, including the creation, revision, and distribution of policies and procedures business process guides (BPGs) and assisting staff, students, and faculty with questions on policies and procedures. Maintains the integrity of academic records contained in various databases, changing, correcting, or modifying that information accurately and in compliance with academic regulations, correctly interpreting that information and explaining it to students, staff, and faculty, as needed, and reviewing reports to identify errors. Collaborates closely with all EM&S Departments and the Office of Student Success to ensure seamless coordination of the Registrar's activities and projects to support our students. Effective communication with the EM&S Departments and the Office of Student Success to facilitate seamless registration and graduation in order to enhance retention efforts and promotes overall academic success of our students. Student Records/Academic Advising/Campus Community Module Subject Matter Expert Provide functional support for the Student Records/Academic Advising/Campus Community modules in the PeopleSoft Campus Solutions system. Provide daily functional support for users of our student administration systems including (but not limited to): CMS PeopleSoft Campus Solutions, OnBase, and other related systems. Responsible for leading, developing, coordinating, documenting, and implementing comprehensive business process reviews which are complex in nature for the Registrar's Office that have significant impact for internal and external constituencies Responsible for the development, monitoring, and execution of project plans in support of student records/academic advising/campus community module functionality. Coordinates and oversees online system functionality in support of enrollment, graduation, batch discontinuation, term activation, advising holds, and related functions. This includes campus and external systems such as National Student Clearinghouse and coordination with the various external parties. Coordinates the annual cycle start-up. Maintains Cross Modular plans including but not limited to: Monthly Processing Plans, Grading Cycle Plan, Testing Plan, Census Plan, End of term Close-out Plan. Directs and coordinates system priorities with documentation trainer to create and maintain business process guides, end user training guides, and end user training curriculum. Assists in the execution of the training curriculum. Review, research, and resolve complex student data problems, student account issues pertaining to, but not limited to collaboration on processes related to petitions, duplicate IDs, transfer credit, and test scores. Works with the Registrar's Office to automate processes and internal and external reporting. Perform ad hoc queries and generate statistical information from PeopleSoft and data warehouse using, PS Query, SQL Plus and/or data retrieval tools for trend analysis, enrollment projections, decision making, fund utilization, retention, and enrollment management. Provide managers and staff with effective tools and ongoing information to monitor workload and complete processing by assigned deadlines; provide baseline and completion measures to determine unit efficiency and productivity. Policy and Compliance Supports the management team taking ad hoc responsibilities to support the development of the office policies, procedures, and short-and long-term operational goals. Assists in reviewing and updating academic policies and procedures. Provides support to the management team to coordinate communication plans and outreach efforts, including proofing and publishing academic dates and deadlines. Monitors the processing calendar to ensure accurate setup in PeopleSoft and processes are running accurately and timely and helps the operation unit to identify areas of improvement and make necessary recommendations and changes. Collaborates with various campus constituents on improving the processes and procedures for the Registrar's Office and EM&S, ensures the accuracy and efficiency of the office, maintains the integrity of student records, and helps to promote a positive work environment for the office staff. Process Calendar Coordinator Maintain centralized process calendar, primarily responsible for the Student Records, Academic Advising, and Campus Community modules. Utilize Asana and other systems for tracking assigned processes, jobsets, communications, and other tasks. Collaborate with other system analysts to ensure timely and coordinated processes throughout the academic year. Work with technical team to ensure processes and jobs in PeopleSoft and other systems are properly scheduled and monitored. Lead/Mentor Junior Staff Lead work assignments and provide direction to ongoing regular administrative, technical, or professional staff. Lead work direction includes: evaluating and setting work priorities; scheduling and assigning work; reviewing work against standards and providing performance feedback; and determining training needs and training staff. Coordinate with the Director on project assignments. QUALIFICATIONS Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS four (4) years of related experience. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Experience working with computerized student information systems is required. Working knowledge of the PeopleSoft student information system is preferred. Minimum of three to five years of project management experience and knowledge of change management protocols required, preferably in a student-centered Higher Education environment. Student records, policies, and procedures, and/or registrar experience or equivalent combination of education and experience required. Excellent analytical, critical thinking, and problem-solving skills, strong attention to detail required. Ability to manage multiple priorities and manage time effectively required. Experience administering complex processes and making independent decisions is required. Ability to work effectively as part of a team and collegially with staff, faculty, and administration. The ability to prioritize work duties when faced with interruptions, distractions, and fluctuating workload. Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization are required. Working knowledge of software packages such as Microsoft Office Experience working with Title V requirements, university policies, and procedures. Ability to work independently, use independent judgment, set individual deadlines, and complete projects/tasks. Strong organizational skills, interpersonal and communication skills. Strong technical ability to learn university systems. Establish and maintain cooperative working relationships with faculty, CSU administrators, students. Out-of-State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,273 and maximum $9,537 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Apr 30 2024 Pacific Daylight Time Applications close: May 14 2024 Pacific Daylight Time Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary Under general supervision and in cooperation with the manager of Landscape Services, the Lead Groundsworker prioritizes and coordinates the work of the Parking Maintenance and Events team, assigns, directs, and assists work of the team, supports Parking Services, and performs other tasks as assigned by the manager in support of the university and Facilities Services. Duties include but are not limited to the following: Daily Work Assignment and Oversight: Assigns work, monitors work progress, performs quality control checks and inspects completed work, trains and provides work direction to shop personnel, and may provide input to the appropriate manager on evaluations. Creates and assigns work orders. Exterior Cleaning and Trash Removal: Responsible for coordinating and participating in all cleaning and maintenance of parking structures and lots, including elevators and stairwells. Shop Supplies and Equipment and Documentation: Requisitions supplies and equipment; tracks shop material and equipment; complete the documentation for work orders. Construction Site Assistance: Tasks include preparing the construction area, performing rough repair work and demolition, removing debris, hauling material/supplies, and assisting skilled trades. Maintenance and Operation of Shop and General Support: Maintains and services tools and equipment used in the performance of duties; performs shop clean-up and maintains a safe and clean work area; assists Custodial Services, Landscape Services, and Trades staff in the accomplishment of their work (projects, events, ongoing programs); and performs other duties as assigned by the manager in support of the University and Facilities Services. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated as non-exempt under the FLSA and is eligible for overtime compensation. Work hours are Monday through Friday, 3:30 a.m. to 12:00 p.m., but they may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure, and human resources at San Diego State University. SDSU Facilities Services (FS) is a customer-service-based organization that provides facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the university's academic and research mission. Facilities Services employs approximately 250 employees and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services, click here . Education and Experience Two years of experience in planting, cultivating and maintaining flowers and shrubs, or in general grounds maintenance work . Key Qualifications Prior experience at a similar higher education environment, or a large multi-building facility environment. Ability to drive manual transmission vehicle. Two years of experience in a labor- or maintenance-related field is preferred. Licenses/Certifications Required A valid California Driver's License is required within ten days of hire. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,253 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,721 - $6,284 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 26, 2024. To receive full consideration, apply by April 25, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 13, 2024
Position Summary Under general supervision and in cooperation with the manager of Landscape Services, the Lead Groundsworker prioritizes and coordinates the work of the Parking Maintenance and Events team, assigns, directs, and assists work of the team, supports Parking Services, and performs other tasks as assigned by the manager in support of the university and Facilities Services. Duties include but are not limited to the following: Daily Work Assignment and Oversight: Assigns work, monitors work progress, performs quality control checks and inspects completed work, trains and provides work direction to shop personnel, and may provide input to the appropriate manager on evaluations. Creates and assigns work orders. Exterior Cleaning and Trash Removal: Responsible for coordinating and participating in all cleaning and maintenance of parking structures and lots, including elevators and stairwells. Shop Supplies and Equipment and Documentation: Requisitions supplies and equipment; tracks shop material and equipment; complete the documentation for work orders. Construction Site Assistance: Tasks include preparing the construction area, performing rough repair work and demolition, removing debris, hauling material/supplies, and assisting skilled trades. Maintenance and Operation of Shop and General Support: Maintains and services tools and equipment used in the performance of duties; performs shop clean-up and maintains a safe and clean work area; assists Custodial Services, Landscape Services, and Trades staff in the accomplishment of their work (projects, events, ongoing programs); and performs other duties as assigned by the manager in support of the University and Facilities Services. This is a full-time (1.0 time-base), benefits-eligible, permanent/probationary position. This position is designated as non-exempt under the FLSA and is eligible for overtime compensation. Work hours are Monday through Friday, 3:30 a.m. to 12:00 p.m., but they may vary based on operational needs. The individual hired into this role will work on campus at SDSU in San Diego. Department Summary The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure, and human resources at San Diego State University. SDSU Facilities Services (FS) is a customer-service-based organization that provides facility maintenance activities through a transparent and deliberate process. It is responsible for the operation, maintenance, repair, renovation, remodel, and alteration activities in support of the university's academic and research mission. Facilities Services employs approximately 250 employees and supports approximately eight million square feet of buildings (including residence halls and parking structures) and 280 acres of improved and unimproved land. For more information regarding Facilities Services, click here . Education and Experience Two years of experience in planting, cultivating and maintaining flowers and shrubs, or in general grounds maintenance work . Key Qualifications Prior experience at a similar higher education environment, or a large multi-building facility environment. Ability to drive manual transmission vehicle. Two years of experience in a labor- or maintenance-related field is preferred. Licenses/Certifications Required A valid California Driver's License is required within ten days of hire. Compensation and Benefits Starting salary upon appointment is not expected to exceed $4,253 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,721 - $6,284 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on April 26, 2024. To receive full consideration, apply by April 25, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Rachael Stalmann at rstalmann@sdsu.edu. Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Introduction San Joaquin County’s Information System Division (ISD) has an opening for a highly skilled information security professional. The Senior IT Security Engineer (Information Systems Analyst IV) is a member of ISD’s Information Security Team reporting to the Information Security Team Lead/Information Security Officer. The Senior IT Security Engineer acts as the senior staff member on a three-person team which is responsible for managing the information security controls and overall program for ISD and for several County departments. Job responsibilities include: incident response, threat hunting, risk management program maintenance, internal audit, security control implementation and testing, audit response, information security awareness and education delivery, and mentorship/development of junior information security staff. ISD is an award-winning IT department that has been recognized by the National Association of Counties (NACo) as among the most innovative and customer-service oriented IT Departments among all US Counties. Be a part of our success! This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical information security work in an information systems environment. Substitution #1 : (Complete only if you do not possess a Bachelors' degree required under Pattern I) Possession of an approved information systems technology certificate may substitute for all or part of the required education. Please list the IT certificates that you possess. (The list of approved certificates and/or courses is available here ) Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 30, 2024
Full Time
Introduction San Joaquin County’s Information System Division (ISD) has an opening for a highly skilled information security professional. The Senior IT Security Engineer (Information Systems Analyst IV) is a member of ISD’s Information Security Team reporting to the Information Security Team Lead/Information Security Officer. The Senior IT Security Engineer acts as the senior staff member on a three-person team which is responsible for managing the information security controls and overall program for ISD and for several County departments. Job responsibilities include: incident response, threat hunting, risk management program maintenance, internal audit, security control implementation and testing, audit response, information security awareness and education delivery, and mentorship/development of junior information security staff. ISD is an award-winning IT department that has been recognized by the National Association of Counties (NACo) as among the most innovative and customer-service oriented IT Departments among all US Counties. Be a part of our success! This examination is being given to fill one vacancy in the ISD department and to establish a selective eligible list to fill future ISA IV PMO vacancies. Please be advised that Human Resources will only be accepting online applications for this recruitment. Resumes and paper applications will not be accepted in lieu of an online application. A completed application must be received online by the final filing deadline. DEFINITION Under direction, performs highly advanced professional computer and related systems support work within the Information Systems Division; provides highly advanced support to one or more departments with very complex computer systems and programs; may perform database administration duties; and performs other work as required in accordance with Rule 3, Section 3 of the Civil Service Rules. CLASS CHARACTERISTICS This is the highly advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an understanding of very complex analytical procedures and processes while working with a very high level of independent authority and judgment. As assigned, some positions may exercise direct, functional or technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst III by the fact that incumbents assume responsibility for providing highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs, or serve as systems database administrators. Employees at this level may also be assigned to serve as a project lead on components of systems development projects and may provide lead direction and training to assigned project staff. This class is distinguished from the Information Systems Analyst V in that the latter serves as the highest level within the series, and assumes responsibility for coordinating a major functional/operational program area within the County’s most complex and strategic systems, network and database areas of operation. TYPICAL DUTIES Provides highly advanced professional level support to one or more departments with highly complex systems and programs; areas of responsibility include the analysis, evaluation, design, development and testing of these strategic systems, networks, programs and applications across multiple platforms and technologies; serves as database administrator on assigned systems. Designs and develops current or new systems for large and complex systems; analyzes user operations and business requirements to design and develop technology solution; reviews, evaluates and recommends current and third party systems and applications; creates or oversees the development of data flow diagrams and other systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plan; ensures system quality assurance; determines whether new program meets the client’s business and technology requirements and adjusts as required. Provides highly complex support in planning, developing, integrating, testing and evaluating the County’s local and wide area networks; determines network system requirements; studies the integrity and security of data to establish system configuration; monitors systems to control and support network traffic; devises and implements strategies for connection of other systems through the use of routers, bridges and gateways. Participates in the evaluation of network protocols, hardware and software to determine their applicability to County network needs; evaluates new applications to determine integration with current systems and applications. Investigates, analyzes and resolves network-related problems; resolve compatibility problems across systems and networks; troubleshoots complex network failures, router problems and telecommunications problems; recommends and implements changes and improvements. Analyzes network security and performance issues; identifies potential security and utilization or performance issues; designs strategies and recommendations to improve security and network performance. Performs database analysis, administration and maintenance duties; provides support to information technology staff in planning, designing and implementing databases; designs and modifies database structure, tables, files, views, and indexes; manages and maintains database and file space allocation; develops methodologies to export data from mainframe environment to other platforms; plans future storage requirements. Ensures database availability to system users; provides and controls user access; maintains database security to ensure data integrity; monitors users to ensure compliance with operational and security procedures; monitors database performance; makes database tuning changes as required; makes recommendations on enhancements to optimize resources; conducts and maintains database systems back ups to ensure timely recovery of data; develops alternative strategies for data recovery. As assigned, serves as project leader on components of information systems projects; analyzes client information system needs; recommends solutions and appropriate technology to meet client needs; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates the installation and evaluation of proposed hardware and software to ensure compatibility with existing systems; coordinates programming activities; controls, monitors and reports budget expenditures; directs members of the project team; provides written reports and presentations on project status. Performs technical writing duties in the development and production of complex system documentation, instructional and procedural manuals; identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions; trains assigned project staff in their areas of work including structured programming and development methods, procedures and techniques. Attends and participates in professional group meetings; stay abreast of new trends and innovations in the field of information technology. May exercise direct or technical and functional supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies. MINIMUM QUALIFICATIONS The following special requirements were approved by the Director of Human Resources on March 22, 2024. Education : Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience : Three years of increasingly professional, analytical information security work in an information systems environment. Substitution #1 : (Complete only if you do not possess a Bachelors' degree required under Pattern I) Possession of an approved information systems technology certificate may substitute for all or part of the required education. Please list the IT certificates that you possess. (The list of approved certificates and/or courses is available here ) Substitution #2 : Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years. KNOWLEDGE Operations, services and activities of a comprehensive information systems program across multiple operating platforms; advanced principles and practices of system design, development, analysis, testing and security administration; methods and techniques of evaluating complex systems and business requirements and developing information systems solutions; advanced programming languages, methods and techniques including integrated database management applications; operations, services and activities of local and wide area network design, development and administration; local and wide area network protocols; methods and techniques of resolving complex network system compatibility and integration issues; principles, practices, methods and techniques of supporting a comprehensive database design, management and administration program; operational characteristics of a variety of database systems, tools and utilities; principles and practices of quality assurance, data security, integrity, backup and recovery processes in assigned systems area; principles of lead supervision and training; principles and practices of project leadership; pertinent Federal, State and local codes, laws and regulations. ABILITY Analyze department operations, procedures and data to recommend, design and develop logical solutions to complex systems problems; perform highly complex systems and applications programming and analysis duties; recommend and implement quality assurance and security procedures for assigned systems; provide advanced level technical systems support by identifying and resolving problems for highly complex systems and applications; provide complex support in the design, configuration, implementation and testing of wide area network operating systems, hardware and software; analyze and troubleshoot complex local and wide area network operating, hardware and software system problems; perform database administration and maintenance functions; evaluate and make recommendations to accommodate future data storage needs; develop and modify database models based on County information technology needs; prepare clear and concise technical reports and documentation; as assigned, lead, direct and review the work of project staff; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility - Frequent use of keyboards; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving. Lifting - frequently 5-30 pounds; occasionally 70 pounds or less. Vision - constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision. Dexterity - frequent repetitive motion; frequent writing; frequent grasping, holding, reaching. Hearing/Talking - frequent talking/hearing in person and on the telephone. Emotional/Psychological - frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling. Environmental - frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
TULARE COUNTY HHSA
Visalia, California, United States
This is a continuous recruitment and can be closed at any time without notice. Are you looking to practice medicine and maintain a positive work-life balance? A career with the Health & Human Services Agency (HHSA) allows you to focus on providing quality care without the burdens of maintaining an unrealistic patient load and schedule. Here, in a supportive, collaborative environment, and in conjunction with a dedicated physician, you will deliver primary care to our diverse patient population. HHSA is currently recruiting for multiple vacancies for Nurse Practitioners in the Public Health Branch, which includes the Tulare County Health Centers and the Prevention Service Programs, and the Mental Health Branch. Incumbents will provide services to persons with a variety of social and economic backgrounds (a variety of ages, different cultures, etc.). This recruitment will establish an employment list to fill immediate and future vacancies throughout Tulare County's Health and Mental Health Care centers. The Tulare County Health Care Centers offer a progressive and innovative working environment for employees while providing comprehensive health care in the community. Services offered to the community include family and internal medicine, pediatrics, and women's health. Nurse Practitioners are responsible for performing physical screening assessments, accurately diagnosing common medical problems, and initiating treatment or making referrals to a physician, as indicated. Incumbents working at VHC may also perform prenatal services and uncomplicated deliveries, basic gynecological examinations, take pap smears, and fit contraceptive devices. The successful candidate will work collectively and collaboratively in a multi-disciplinary team setting, acting as a liaison between the Health Center and other organizations. Incumbents are expected to provide input and support regulatory compliance initiatives, including HRSA designation and Patient-Centered Medical Home. The Visalia and Farmersville Health Care Centers are Federally Qualified Health Care (FQHC) look-alike clinics and authorized National Health Service Corp (NHSC) sites. Mid-level providers accepting a position at these sites may qualify to apply for a loan repayment through the National Health Service Corp (NHSC) of up to $50,000 for a two-year work commitment. For more information on the loan repayment program, visit http://nhsc.hrsa.gov/loanrepayment/ . The Tulare County Public Health Branch also offers opportunities in its Prevention Service programs. Incumbents may assist and consult with outside community partners in the development and delivery of policy guidance and presentations concerning relevant varietal public health concerns, including but not limited to Homeless Program Initiatives, reviewing California Children's Services case management activities and service authorizations, and providing clinical services in the Tuberculosis and Communicable Disease clinics. Other duties may include case management and authorization activities, infection prevention consultation and services, policy development and review, and acting in a lead capacity over programs or initiatives. Public Health programs include California Children’s Services; the Child Health and Disability Program; Immunizations and Communicable Disease Programs; Public Health Nursing Community Health; Maternal, Child, and Adolescent Health; and Tuberculosis programs. Duties will include interaction with medical and mental health service providers on behalf of clients and HHSA staff. Tulare County Mental Health has two adult mental health clinics, located in Visalia and Porterville, that work with community-based providers to ensure mental health services are available throughout the county. The Mental Health Branch is seeking a highly motivated Nurse Practitioner to practice medicine with physician supervision. The successful candidate will respond to crisis situations, make assessments, provide triage, and follow through with appropriate treatments, which may include ordering referrals as well as voluntary or involuntary hospitalizations. The successful candidate will conduct physicals and order diagnostic studies that may require interpretation. Candidates accepting a position at these sites may qualify to apply for a loan repayment through California’s Office of Statewide Health Planning and Development (OSHPD) of up to $25,000 for a two-year work commitment. For more information on the loan repayment program, visit https:// www.oshpd.ca.gov/HPEF/Programs/APHLRP.html. Typical Duties Key Responsibilities Ability to accurately diagnose common medical problems and initiate treatment or make referral to physician, as indicated Skills to recognize and evaluate situations that call for a physician's immediate attention and, when necessary, initiate treatment procedures Experience with accurately documenting findings, notes, and results in an Electronic Health Records system Ability to maintain effective working relationships with patients, public, staff, and other departments and agencies Demonstrated interpersonal and written communication skills Team-oriented; dedicated to collaborative and collective accomplishments consistent with the Agency's priorities and goals Responsive, with a public service and project-delivery focus Committed to cultural competency in theory and practice Employment Standards Candidates must meet the qualifications listed below by the application deadline . Graduation from an accredited school of nursing Possession of a valid Registered Nurse certificate issued by the State of California and a certificate of completion as a Family Nurse Practitioner One year of experience as a registered nurse Additional Information Desirable Qualifications for the Health Care Setting Knowledge of: Obstetrical services and labor and delivery Skill/Ability to: Perform labor and delivery examinations and oversight Deliver newborns via normal vaginal delivery Promptly recognize complications and know when to contact physician for assistance Education : Graduation from an accredited nurse practitioner program with certification as a nurse midwife. Experience: One year of experience as a women’s health nurse practitioner or nurse midwife License or Certificate: Certification as a nurse midwife by the American College of Nurse Midwives About the Community Tulare County offers a superior quality of life, complete with the friendly neighborhood small town feel, that offers shopping, dining, and movie and live theater experiences for the whole family. Stretching from the mountainous Sequoia National Park to the fertile Central Valley, Tulare County is just two and a half hours from the Central Coast and midway between Los Angeles and San Francisco. Tulare County has something for everyone, from cities like Visalia, Tulare, and Porterville, to rural communities like Orosi and Pixley, and mountain areas such as Three Rivers and Springville and the Tule River Reservation. Working in Visalia doesn’t involve much of a commute from the many nearby communities. Tulare County’s geographic location makes it an ideal place to lead an active lifestyle. Here you can find a wide variety of easily accessible outdoor activities, including hiking, camping, river rafting, boating, fishing, skiing, and biking. Tulare County has a multitude of county and city parks, and an array of special events such as car shows, parades, and cultural festivals that make it easy and fun to spend quality time with family and friends. One of the top two agriculture-producing counties in the U.S., Tulare County has eight incorporated cities and over forty towns and communities. It offers a range of housing and schools to meet residents’ unique needs. There are a handful of colleges and universities within just a short drive, including College of the Sequoias (in Visalia), CSU Bakersfield, CSU Fresno, and Fresno Pacific University. Benefits Ability to earn up to $25,000 per year as a participant in our Incentive Plan. I ncentive pay is specific for direct care services within the Tulare County Health Care Centers. Monday-Friday schedule (half a Saturday once a month) Voluntary participation in deferred compensation plans (457K plan) employer match up to $1,500 annually Relocation allowance up to $3,500 And much more...please refer to the Benefits tab Conditions of Employment Possession of, or ability to obtain, an appropriate, valid California driver's license. The selected candidate will be required to pass a pre-employment drug and alcohol screening; furthermore, a background investigation may be conducted. Some job classes may also require a physical examination. Student Loan Forgiveness This is a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007, and in a qualified repayment plan are eligible. For more information, you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation . **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 6 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision andlife).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
This is a continuous recruitment and can be closed at any time without notice. Are you looking to practice medicine and maintain a positive work-life balance? A career with the Health & Human Services Agency (HHSA) allows you to focus on providing quality care without the burdens of maintaining an unrealistic patient load and schedule. Here, in a supportive, collaborative environment, and in conjunction with a dedicated physician, you will deliver primary care to our diverse patient population. HHSA is currently recruiting for multiple vacancies for Nurse Practitioners in the Public Health Branch, which includes the Tulare County Health Centers and the Prevention Service Programs, and the Mental Health Branch. Incumbents will provide services to persons with a variety of social and economic backgrounds (a variety of ages, different cultures, etc.). This recruitment will establish an employment list to fill immediate and future vacancies throughout Tulare County's Health and Mental Health Care centers. The Tulare County Health Care Centers offer a progressive and innovative working environment for employees while providing comprehensive health care in the community. Services offered to the community include family and internal medicine, pediatrics, and women's health. Nurse Practitioners are responsible for performing physical screening assessments, accurately diagnosing common medical problems, and initiating treatment or making referrals to a physician, as indicated. Incumbents working at VHC may also perform prenatal services and uncomplicated deliveries, basic gynecological examinations, take pap smears, and fit contraceptive devices. The successful candidate will work collectively and collaboratively in a multi-disciplinary team setting, acting as a liaison between the Health Center and other organizations. Incumbents are expected to provide input and support regulatory compliance initiatives, including HRSA designation and Patient-Centered Medical Home. The Visalia and Farmersville Health Care Centers are Federally Qualified Health Care (FQHC) look-alike clinics and authorized National Health Service Corp (NHSC) sites. Mid-level providers accepting a position at these sites may qualify to apply for a loan repayment through the National Health Service Corp (NHSC) of up to $50,000 for a two-year work commitment. For more information on the loan repayment program, visit http://nhsc.hrsa.gov/loanrepayment/ . The Tulare County Public Health Branch also offers opportunities in its Prevention Service programs. Incumbents may assist and consult with outside community partners in the development and delivery of policy guidance and presentations concerning relevant varietal public health concerns, including but not limited to Homeless Program Initiatives, reviewing California Children's Services case management activities and service authorizations, and providing clinical services in the Tuberculosis and Communicable Disease clinics. Other duties may include case management and authorization activities, infection prevention consultation and services, policy development and review, and acting in a lead capacity over programs or initiatives. Public Health programs include California Children’s Services; the Child Health and Disability Program; Immunizations and Communicable Disease Programs; Public Health Nursing Community Health; Maternal, Child, and Adolescent Health; and Tuberculosis programs. Duties will include interaction with medical and mental health service providers on behalf of clients and HHSA staff. Tulare County Mental Health has two adult mental health clinics, located in Visalia and Porterville, that work with community-based providers to ensure mental health services are available throughout the county. The Mental Health Branch is seeking a highly motivated Nurse Practitioner to practice medicine with physician supervision. The successful candidate will respond to crisis situations, make assessments, provide triage, and follow through with appropriate treatments, which may include ordering referrals as well as voluntary or involuntary hospitalizations. The successful candidate will conduct physicals and order diagnostic studies that may require interpretation. Candidates accepting a position at these sites may qualify to apply for a loan repayment through California’s Office of Statewide Health Planning and Development (OSHPD) of up to $25,000 for a two-year work commitment. For more information on the loan repayment program, visit https:// www.oshpd.ca.gov/HPEF/Programs/APHLRP.html. Typical Duties Key Responsibilities Ability to accurately diagnose common medical problems and initiate treatment or make referral to physician, as indicated Skills to recognize and evaluate situations that call for a physician's immediate attention and, when necessary, initiate treatment procedures Experience with accurately documenting findings, notes, and results in an Electronic Health Records system Ability to maintain effective working relationships with patients, public, staff, and other departments and agencies Demonstrated interpersonal and written communication skills Team-oriented; dedicated to collaborative and collective accomplishments consistent with the Agency's priorities and goals Responsive, with a public service and project-delivery focus Committed to cultural competency in theory and practice Employment Standards Candidates must meet the qualifications listed below by the application deadline . Graduation from an accredited school of nursing Possession of a valid Registered Nurse certificate issued by the State of California and a certificate of completion as a Family Nurse Practitioner One year of experience as a registered nurse Additional Information Desirable Qualifications for the Health Care Setting Knowledge of: Obstetrical services and labor and delivery Skill/Ability to: Perform labor and delivery examinations and oversight Deliver newborns via normal vaginal delivery Promptly recognize complications and know when to contact physician for assistance Education : Graduation from an accredited nurse practitioner program with certification as a nurse midwife. Experience: One year of experience as a women’s health nurse practitioner or nurse midwife License or Certificate: Certification as a nurse midwife by the American College of Nurse Midwives About the Community Tulare County offers a superior quality of life, complete with the friendly neighborhood small town feel, that offers shopping, dining, and movie and live theater experiences for the whole family. Stretching from the mountainous Sequoia National Park to the fertile Central Valley, Tulare County is just two and a half hours from the Central Coast and midway between Los Angeles and San Francisco. Tulare County has something for everyone, from cities like Visalia, Tulare, and Porterville, to rural communities like Orosi and Pixley, and mountain areas such as Three Rivers and Springville and the Tule River Reservation. Working in Visalia doesn’t involve much of a commute from the many nearby communities. Tulare County’s geographic location makes it an ideal place to lead an active lifestyle. Here you can find a wide variety of easily accessible outdoor activities, including hiking, camping, river rafting, boating, fishing, skiing, and biking. Tulare County has a multitude of county and city parks, and an array of special events such as car shows, parades, and cultural festivals that make it easy and fun to spend quality time with family and friends. One of the top two agriculture-producing counties in the U.S., Tulare County has eight incorporated cities and over forty towns and communities. It offers a range of housing and schools to meet residents’ unique needs. There are a handful of colleges and universities within just a short drive, including College of the Sequoias (in Visalia), CSU Bakersfield, CSU Fresno, and Fresno Pacific University. Benefits Ability to earn up to $25,000 per year as a participant in our Incentive Plan. I ncentive pay is specific for direct care services within the Tulare County Health Care Centers. Monday-Friday schedule (half a Saturday once a month) Voluntary participation in deferred compensation plans (457K plan) employer match up to $1,500 annually Relocation allowance up to $3,500 And much more...please refer to the Benefits tab Conditions of Employment Possession of, or ability to obtain, an appropriate, valid California driver's license. The selected candidate will be required to pass a pre-employment drug and alcohol screening; furthermore, a background investigation may be conducted. Some job classes may also require a physical examination. Student Loan Forgiveness This is a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007, and in a qualified repayment plan are eligible. For more information, you are encouraged to speak with your student loan servicer or visit: http://studentaid.ed.gov/repay-loans/forgiveness-cancellation . **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 6 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision andlife).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: Continuous
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to the Chief Technology Officer and Information Security Officer (CTO/ISO), the Lead Linux Systems Analyst provides advanced level technical support, implementation and administration of Information Technology's (IT) Linux systems. The incumbent directly oversees and is responsible for performing new system installation, account maintenance and access rights, system security, upgrades and patches, and provides lead work direction, guidance, assistance, and support to other staff as it relates to IT’s Linux systems. The incumbent works with other members of Information Technology to install and maintain server-based applications in order to provide services to the campus community. The incumbent strategically oversees and maintains network-based services such as web, identity management and authentication, and other network-based services supported by IT. The incumbent serves as a subject matter expert to design and implement Linux infrastructure architecture, for on-premises and hosted processing sites. The incumbent evaluates hardware and software requirements for physical and virtual systems, and works with data center staff to ensure the equipment is installed and configured correctly. The incumbent also serves as a primary stakeholder and subject matter expert for disaster recovery assessments, implementation, documentation and routine testing to ensure services are cataloged and restored within established timelines and prioritization. Key Qualifications This position requires an advanced and comprehensive knowledge of operating systems, applications, and of the interaction between hardware and system software. The incumbent must have a solid understanding of the interaction of computer hardware, operating system, and the network with the ability to analyze a complex array of symptoms in order to diagnose the cause of system problems and develop working solutions. The incumbent is expected to possess excellent verbal and written communication skills, including the ability to prepare and deliver formal and informal documentation, presentations, and training to a variety of end users. Must possess strong troubleshooting skills, plus the ability to think in a logical and systematic fashion. This knowledge and experience foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, mathematics, or related technical fields, along with a minimum of seven years of extensive knowledge and experience with Linux servers, including five years of progressively responsible experience performing a high level of responsibility for maintaining and safeguarding an enterprise's systems and data. Advanced knowledge of operating system concepts, and of the interaction between hardware and system software and advanced ability to apply that knowledge in a systematic and practical approach to maintaining and enhancing Linux systems required. Advanced ability to analyze a highly-complex array of symptoms in order to diagnose the cause of system problems and advanced ability to systematically work toward a solution to a performance or availability problem when more than one diagnosis is possible required. Advanced understanding of the interaction of computer hardware, operating systems and network with the ability to distinguish a local hardware problem from an operating system problem from an application problem from a network problem required. Experience in shell and/or Perl scripting with the ability to use such tools to automate server related tasks is highly preferred. Demonstrated ability to troubleshoot problems with server applications and to develop working solutions required. Thorough understanding of security "best practices'' for Linux systems required. Demonstrated ability to oversee and manage records and write professional quality documentation required. Thorough understanding of networking and IP, especially as applied to Linux systems and thorough understanding and significant experience with email (SMTP, IMAP, POP, MAPI), and Domain Name System (BIND 9.X is desirable) required. Must possess advanced experience with Apache web servers in a Linux environment, plus knowledge of Drupal. Familiarity with industry standard databases in an enterprise environment, including MySQL, MariaDB, and Oracle. Must have demonstrated experience with setup and provisioning of virtual servers, fiber attached storage and network attached storage. Additional experience programming in Puppet, and the ability to use programming languages such as Perl, Ruby, or Python highly preferred. Advanced proficiency with computers, Google Suite and Microsoft Office Suite (Word, Excel) required. Knowledge of PeopleSoft preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the ra nge of $7,500 - $9,800 a mo nth . This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Application Process This position is open until filled. For full consideration, please submit application, along with cover letter and resume. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Reporting to the Chief Technology Officer and Information Security Officer (CTO/ISO), the Lead Linux Systems Analyst provides advanced level technical support, implementation and administration of Information Technology's (IT) Linux systems. The incumbent directly oversees and is responsible for performing new system installation, account maintenance and access rights, system security, upgrades and patches, and provides lead work direction, guidance, assistance, and support to other staff as it relates to IT’s Linux systems. The incumbent works with other members of Information Technology to install and maintain server-based applications in order to provide services to the campus community. The incumbent strategically oversees and maintains network-based services such as web, identity management and authentication, and other network-based services supported by IT. The incumbent serves as a subject matter expert to design and implement Linux infrastructure architecture, for on-premises and hosted processing sites. The incumbent evaluates hardware and software requirements for physical and virtual systems, and works with data center staff to ensure the equipment is installed and configured correctly. The incumbent also serves as a primary stakeholder and subject matter expert for disaster recovery assessments, implementation, documentation and routine testing to ensure services are cataloged and restored within established timelines and prioritization. Key Qualifications This position requires an advanced and comprehensive knowledge of operating systems, applications, and of the interaction between hardware and system software. The incumbent must have a solid understanding of the interaction of computer hardware, operating system, and the network with the ability to analyze a complex array of symptoms in order to diagnose the cause of system problems and develop working solutions. The incumbent is expected to possess excellent verbal and written communication skills, including the ability to prepare and deliver formal and informal documentation, presentations, and training to a variety of end users. Must possess strong troubleshooting skills, plus the ability to think in a logical and systematic fashion. This knowledge and experience foundation would normally be obtained through a bachelor’s degree in computer science, information systems, educational technology, mathematics, or related technical fields, along with a minimum of seven years of extensive knowledge and experience with Linux servers, including five years of progressively responsible experience performing a high level of responsibility for maintaining and safeguarding an enterprise's systems and data. Advanced knowledge of operating system concepts, and of the interaction between hardware and system software and advanced ability to apply that knowledge in a systematic and practical approach to maintaining and enhancing Linux systems required. Advanced ability to analyze a highly-complex array of symptoms in order to diagnose the cause of system problems and advanced ability to systematically work toward a solution to a performance or availability problem when more than one diagnosis is possible required. Advanced understanding of the interaction of computer hardware, operating systems and network with the ability to distinguish a local hardware problem from an operating system problem from an application problem from a network problem required. Experience in shell and/or Perl scripting with the ability to use such tools to automate server related tasks is highly preferred. Demonstrated ability to troubleshoot problems with server applications and to develop working solutions required. Thorough understanding of security "best practices'' for Linux systems required. Demonstrated ability to oversee and manage records and write professional quality documentation required. Thorough understanding of networking and IP, especially as applied to Linux systems and thorough understanding and significant experience with email (SMTP, IMAP, POP, MAPI), and Domain Name System (BIND 9.X is desirable) required. Must possess advanced experience with Apache web servers in a Linux environment, plus knowledge of Drupal. Familiarity with industry standard databases in an enterprise environment, including MySQL, MariaDB, and Oracle. Must have demonstrated experience with setup and provisioning of virtual servers, fiber attached storage and network attached storage. Additional experience programming in Puppet, and the ability to use programming languages such as Perl, Ruby, or Python highly preferred. Advanced proficiency with computers, Google Suite and Microsoft Office Suite (Word, Excel) required. Knowledge of PeopleSoft preferred. Salary and Benefits Starting salary placement depends on qualifications and experience and is anticipated to be in the ra nge of $7,500 - $9,800 a mo nth . This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Feb 15 2024 Pacific Standard Time Applications close: Closing Date/Time:
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing This position is eligible for a Tiered Sign-On Bonus up to $5,000! This position is 90% remote. This position may be required to be available on site in downtown Raleigh at various times, therefore, the consultant must reside within close proximity to Raleigh (within 3 hours). This position may be eligible for relocation reimbursement. If you are an experienced Senior Employee Relations Superhero, Wake County needs you! We are searching for a Lead Senior Employee Relations Consultant who understands that effective solutions come from collaborative team efforts. The Employee Relations Team (#TeamFoodie) is a group who enjoy all things food. Along with sharing recommendations for local restaurants, we also share insight and experience (both past and current) on employment law topics to ensure that we are always providing the best advice and guidance so that all employees enjoy a safe and fair working environment. Just when we think we have seen and heard it all...tomorrow comes and it is off to the races we go. It’s never a dull moment in the fast-paced world of ER which is why our team takes a moment to lighten the day with laughter, a joke, or a funny meme. (You can’t spell Superhero without ER!) If you would thrive in an environment like this, check out the “fine print” below to see the formal job duties. The Lead Senior ER Consultant provides expert level consultation and guidance on disciplinary actions, grievances, performance management, conflict resolution, ADA, unemployment, County policies, and state and federal employment laws. This superhero will serve as the escalation point for routine employee relations concerns, review actions and provide feedback and guidance to ER team members. The Lead also serves as the back up to the Employee Relations Manager. The Lead Senior ER Consultant’s day includes: Proactively identifying and analyzing associated risks involved in specific employment situations and provides collaborative recommendations, identifying risk/reward strategies Conducting Title VII related investigations Analyzing ER data and performing compliance risk assessments; and identifying/recommending new and creative solutions About Our Team Wake County's Human Resources Department collaborates closely with County leadership to deliver innovative, results-oriented, and customer-driven HR programs and services. With 68 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Recruitment, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future. The Basics (Required Education and Experience) Bachelor's degree in Human Resources Management, Public Administration, Business Administration or related field Four years of experience in human resources administration Equivalent education and experience will be considered Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Five or more years of professional experience in a senior or lead employee relations position Relevant professional training and/or certifications such as PHR or SPHR, IPMA-CP or IPMA-SCP, mediation Professional experience working for local or state government How Will We Know You're 'The One'? Excellent 'people' skills: able to build strong professional relationships; able to navigate and discuss difficult issues; able to explain complex policies in an easy to understand way Experience consulting with managers and employees on issues related to performance and employee relations A desire to be innovative, create and foster organizational change Strong ability to lead and provide direct and specific feedback to team members Agility: strong capacity and ability to think and understand concepts quickly, shift priorities or adjust operational procedures to better match the realities and circumstances at hand Organization: ability to prioritize and organize tasks to ensure that individual and team deadlines are met Seek solutions through collaborative consultation and teamwork About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm. This position may be required to be available on site in downtown Raleigh at various times. Hiring Range: $82,862 - $116,002 Market Range: $82,862 - $149,143 Posting Closing Date: Review of applications will begin immediately and will continue until a final candidate has been selected Please include ALL prior work experience on your application and resume. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
May 11, 2024
What You'll Be Doing This position is eligible for a Tiered Sign-On Bonus up to $5,000! This position is 90% remote. This position may be required to be available on site in downtown Raleigh at various times, therefore, the consultant must reside within close proximity to Raleigh (within 3 hours). This position may be eligible for relocation reimbursement. If you are an experienced Senior Employee Relations Superhero, Wake County needs you! We are searching for a Lead Senior Employee Relations Consultant who understands that effective solutions come from collaborative team efforts. The Employee Relations Team (#TeamFoodie) is a group who enjoy all things food. Along with sharing recommendations for local restaurants, we also share insight and experience (both past and current) on employment law topics to ensure that we are always providing the best advice and guidance so that all employees enjoy a safe and fair working environment. Just when we think we have seen and heard it all...tomorrow comes and it is off to the races we go. It’s never a dull moment in the fast-paced world of ER which is why our team takes a moment to lighten the day with laughter, a joke, or a funny meme. (You can’t spell Superhero without ER!) If you would thrive in an environment like this, check out the “fine print” below to see the formal job duties. The Lead Senior ER Consultant provides expert level consultation and guidance on disciplinary actions, grievances, performance management, conflict resolution, ADA, unemployment, County policies, and state and federal employment laws. This superhero will serve as the escalation point for routine employee relations concerns, review actions and provide feedback and guidance to ER team members. The Lead also serves as the back up to the Employee Relations Manager. The Lead Senior ER Consultant’s day includes: Proactively identifying and analyzing associated risks involved in specific employment situations and provides collaborative recommendations, identifying risk/reward strategies Conducting Title VII related investigations Analyzing ER data and performing compliance risk assessments; and identifying/recommending new and creative solutions About Our Team Wake County's Human Resources Department collaborates closely with County leadership to deliver innovative, results-oriented, and customer-driven HR programs and services. With 68 dedicated employees, we manage a range of services including Benefits and Employee Wellness, Recruitment, Rewards and Recognition, Employee Relations, Training and more. The Human Resources Department is consistently recognized for excellence in wellness and talent management. By continually seeking and implementing innovative approaches that are widely recognized as industry models, we've positioned Wake County as a national leader, earning accolades such as the Healthiest Employer Hall of Fame and Agency Award for Excellence. Explore our competitive benefits package, including 5% 401k contribution and free Employee Health Center access, on our Benefits page. Join us in shaping Wake County's future. The Basics (Required Education and Experience) Bachelor's degree in Human Resources Management, Public Administration, Business Administration or related field Four years of experience in human resources administration Equivalent education and experience will be considered Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Five or more years of professional experience in a senior or lead employee relations position Relevant professional training and/or certifications such as PHR or SPHR, IPMA-CP or IPMA-SCP, mediation Professional experience working for local or state government How Will We Know You're 'The One'? Excellent 'people' skills: able to build strong professional relationships; able to navigate and discuss difficult issues; able to explain complex policies in an easy to understand way Experience consulting with managers and employees on issues related to performance and employee relations A desire to be innovative, create and foster organizational change Strong ability to lead and provide direct and specific feedback to team members Agility: strong capacity and ability to think and understand concepts quickly, shift priorities or adjust operational procedures to better match the realities and circumstances at hand Organization: ability to prioritize and organize tasks to ensure that individual and team deadlines are met Seek solutions through collaborative consultation and teamwork About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm. This position may be required to be available on site in downtown Raleigh at various times. Hiring Range: $82,862 - $116,002 Market Range: $82,862 - $149,143 Posting Closing Date: Review of applications will begin immediately and will continue until a final candidate has been selected Please include ALL prior work experience on your application and resume. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
KING COUNTY DEPARTMENT OF WATER & LAND RESOURCES
Seattle, Washington, United States
Summary Shape the Future with King County’s Stormwater Team! Empower Change, Nurture Our Waters! About the Role: Are you passionate about protecting habitat, our natural waters, and communities? Lead a vibrant team of nearly 50 dedicated professionals in King County to enhance the environment for over 250,000 residents and the region. Your role will be instrumental in nurturing our waters through innovative planning, strategy, and collaboration with internal and external partners. Collaborate, Create, and Care for Our Community! Your leadership will ensure compliance with clean water laws, address urgent drainage concerns, and foster community engagement. There is a growing need to design and manage resilient stormwater management systems in the face of climate change. Together, we can make a difference by reducing pollution, mitigating flooding, and preserving water quality in rivers, lakes, and streams that contribute to a healthier Puget Sound. King County: A Place Where Your Contributions Flourish! Be part of a mission-driven organization that values collaboration, innovation, and community service. Join us at King County, where we offer competitive pay and benefits, and a supportive environment where every person is valued. Your work will contribute to a thriving community and a healthier environment. Apply Today and Be a Beacon of Environmental Stewardship! About the Team: King County’s Stormwater Services Section is committed to protecting public safety, improving water quality, and restoring aquatic resources in unincorporated King County. We own and maintain stormwater facilities and collaborate with cities, non-profits, tribes, and partners to accelerate regional conservation efforts that benefit community health and the environment. We increase our impact through partnerships both informal and formal, such as the Stormwater Action Monitoring , Stormwater Work Group , and STORM (Stormwater Outreach for Regional Municipalities), as well as more focused partnerships like Our Green Duwamish . The Stormwater Services Section is part of the Water and Land Resources Division (WLRD), which includes eight (8) sections, and is housed within the Department of Natural Resources and Parks (DNRP). Supported by an annual budget of approximately $250 million, WLRD's over 400 staff work on projects that protect and restore clean water and land, emphasizing equity and resilience against climate change. WLRD also develops strategies for managing farms, forests, and habitats, and reducing toxic threats. It provides equitable access to green spaces, designs habitat projects, and constructs facilities that enhance community benefits while protecting infrastructure. The division's Environmental Lab and Science sections use high-quality data and Best Available Science for environmental decision-making. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Stormwater Services Section Manager (Environmental Programs Section Manager) , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Water and Land Resources Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing: Provide leadership to a team of scientists, engineers, policy experts, planners, educators, and administrators in carrying out the program’s mission. Foster a collaborative, supportive, inclusive, and diverse culture for the section. Oversee development of section priorities to inform budget development, staff allocation, and implementation of work programs. Monitor progress, budgets, and schedules to ensure successful outcomes. Collaborate with key WLRD programs, such as science, hazardous waste reduction, land conservation, and capital delivery, as well as pertinent county department and division leaders, to increase program impact. Collaborate with cities, tribes, non-governmental organizations, and other external partners to implement a regional approach to stormwater management that incorporates climate resiliency and equity. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Demonstrated: Leadership abilities, including decision making, team building, and conflict resolution. Ability to instill a culture of accountability, while collaborating with teams on innovation and improvement. Experience in progressively increasing levels of responsibility, including oversight of stormwater permitting and programs. Ability to work collaboratively with internal and external partners. Commitment to community engagement and equity. AND Bachelor’s degree in environmental science, engineering, planning, natural resource management, or related field; OR a combination of education and experience that meet the qualifications of the position. Competencies You Bring: Drives Vision and Purpose : Painting a compelling picture of the vision and strategy that motivates others to action. Builds Effective Teams : Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Ensures Accountability : Holding self and others accountable to meet commitments. Decision Quality : Making good and timely decisions that keep the organization moving forward. Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Courage : Stepping up to address difficult issues, saying what needs to be said. It Would be Great If You Also Bring: At least five (5) years’ experience managing staff. Leading NPDES stormwater permit programs in accordance with state and federal law. Supporting team development in cultural competency and equity and social justice. Demonstrated ability to identify and prioritize capital projects and working with capital teams. Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically one (1) day per month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department’s vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. Union Representation: This position is not represented by a union. Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Resume Cover Letter Note: Additional documents won't be considered during minimum qualification screening. Who to Contact: For more information regarding this recruitment, please contact Jamie Jensen-Young at 206-263-8779 or jjensenyoung@kingcounty.gov. Discover More About the Water and Land Resources Division: Visit our website . Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs: Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12paid holidays each year plus twopersonal holidays Generous vacation and paid sick leave Paid parental,family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page . This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting. Closing Date/Time: 6/2/2024 11:59 PM Pacific
May 04, 2024
Full Time
Summary Shape the Future with King County’s Stormwater Team! Empower Change, Nurture Our Waters! About the Role: Are you passionate about protecting habitat, our natural waters, and communities? Lead a vibrant team of nearly 50 dedicated professionals in King County to enhance the environment for over 250,000 residents and the region. Your role will be instrumental in nurturing our waters through innovative planning, strategy, and collaboration with internal and external partners. Collaborate, Create, and Care for Our Community! Your leadership will ensure compliance with clean water laws, address urgent drainage concerns, and foster community engagement. There is a growing need to design and manage resilient stormwater management systems in the face of climate change. Together, we can make a difference by reducing pollution, mitigating flooding, and preserving water quality in rivers, lakes, and streams that contribute to a healthier Puget Sound. King County: A Place Where Your Contributions Flourish! Be part of a mission-driven organization that values collaboration, innovation, and community service. Join us at King County, where we offer competitive pay and benefits, and a supportive environment where every person is valued. Your work will contribute to a thriving community and a healthier environment. Apply Today and Be a Beacon of Environmental Stewardship! About the Team: King County’s Stormwater Services Section is committed to protecting public safety, improving water quality, and restoring aquatic resources in unincorporated King County. We own and maintain stormwater facilities and collaborate with cities, non-profits, tribes, and partners to accelerate regional conservation efforts that benefit community health and the environment. We increase our impact through partnerships both informal and formal, such as the Stormwater Action Monitoring , Stormwater Work Group , and STORM (Stormwater Outreach for Regional Municipalities), as well as more focused partnerships like Our Green Duwamish . The Stormwater Services Section is part of the Water and Land Resources Division (WLRD), which includes eight (8) sections, and is housed within the Department of Natural Resources and Parks (DNRP). Supported by an annual budget of approximately $250 million, WLRD's over 400 staff work on projects that protect and restore clean water and land, emphasizing equity and resilience against climate change. WLRD also develops strategies for managing farms, forests, and habitats, and reducing toxic threats. It provides equitable access to green spaces, designs habitat projects, and constructs facilities that enhance community benefits while protecting infrastructure. The division's Environmental Lab and Science sections use high-quality data and Best Available Science for environmental decision-making. Commitment to Equity, Racial and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a Stormwater Services Section Manager (Environmental Programs Section Manager) , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Water and Land Resources Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefits , and growth opportunities. Job Duties What You Will Be Doing: Provide leadership to a team of scientists, engineers, policy experts, planners, educators, and administrators in carrying out the program’s mission. Foster a collaborative, supportive, inclusive, and diverse culture for the section. Oversee development of section priorities to inform budget development, staff allocation, and implementation of work programs. Monitor progress, budgets, and schedules to ensure successful outcomes. Collaborate with key WLRD programs, such as science, hazardous waste reduction, land conservation, and capital delivery, as well as pertinent county department and division leaders, to increase program impact. Collaborate with cities, tribes, non-governmental organizations, and other external partners to implement a regional approach to stormwater management that incorporates climate resiliency and equity. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Demonstrated: Leadership abilities, including decision making, team building, and conflict resolution. Ability to instill a culture of accountability, while collaborating with teams on innovation and improvement. Experience in progressively increasing levels of responsibility, including oversight of stormwater permitting and programs. Ability to work collaboratively with internal and external partners. Commitment to community engagement and equity. AND Bachelor’s degree in environmental science, engineering, planning, natural resource management, or related field; OR a combination of education and experience that meet the qualifications of the position. Competencies You Bring: Drives Vision and Purpose : Painting a compelling picture of the vision and strategy that motivates others to action. Builds Effective Teams : Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Ensures Accountability : Holding self and others accountable to meet commitments. Decision Quality : Making good and timely decisions that keep the organization moving forward. Communicates Effectively : Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Courage : Stepping up to address difficult issues, saying what needs to be said. It Would be Great If You Also Bring: At least five (5) years’ experience managing staff. Leading NPDES stormwater permit programs in accordance with state and federal law. Supporting team development in cultural competency and equity and social justice. Demonstrated ability to identify and prioritize capital projects and working with capital teams. Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically one (1) day per month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department’s vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to King County worksites to meet onsite reporting requirements. Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. Union Representation: This position is not represented by a union. Application and Selection Process: We welcome applications from all qualified applicants. We value diversity, diverse perspectives and life experience and encourage people of all backgrounds to apply. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. To apply, submit a: Complete Application Resume Cover Letter Note: Additional documents won't be considered during minimum qualification screening. Who to Contact: For more information regarding this recruitment, please contact Jamie Jensen-Young at 206-263-8779 or jjensenyoung@kingcounty.gov. Discover More About the Water and Land Resources Division: Visit our website . Discover More About DNRP : Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North" , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement. King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs: Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12paid holidays each year plus twopersonal holidays Generous vacation and paid sick leave Paid parental,family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page . This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting. Closing Date/Time: 6/2/2024 11:59 PM Pacific