Senior Manager of Social Services Partnerships

  • BART
  • Oakland, California
  • Mar 07, 2024
Full Time Administration and Management Human and Social Services
  • Salary: 139,192 USD

Job Description

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Pay Rate
$139,192.00 /annually - $210,876.00 /annually (Non-Represented Pay Band 10)
Initial salary is negotiable between $175,034.00 - $187,000.00, commensurate with experience and education.

Reports To

General Manager

Current Assignment
Under direction from the General Manager this position designs, develops, implements and oversees programs focused on addressing homelessness and related issues within the BART system; works with internal and external stakeholders to ensure services performed by BART departments are integrated internally and with similar services provided by state, and federal agencies, counties, cities and community organizations; serves as the primary subject matter expert within the BART system on matters related to homelessness and the health and social welfare of BART riders; serves as the top advisor and strategic partner for the General Manager, executive leadership, and Board of Directors on such matters; performs other duties as assigned.

Selection Process
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

Examples of Duties

Develops and administers the Strategic Homeless Action Plan for BART.

Develops and manages partnerships with external stakeholders - including cities, counties, state and federal agencies, and non-profit organizations; coordinates priorities and services with external stakeholders; and, leads advocacy efforts focused on securing support and resources from external partners.
Partners with key BART departments to assess needs, problem solve, test ideas, identify and secure funding, develop metrics, and implement results based on accountability measures that utilize data and metrics to measure program performance.
Presents information, proposals and reports to staff, Board of Directors, community members and organizations, and other government agencies.
Partners with BART Communications Department to create and distribute program updates, announcements, stories, and other relevant information to a wide range of stakeholders.
Develops and manages program budget; advocates for and works to secure additional funding and resources, including drafting contract and grant proposals; and proposes and implements creative measures to maximize available funding, including effectively negotiating costs and utilizing internal and external partnerships as a way to expand services and capacity.
Coordinates with Labor Relations and unions on current and potential programs to ensure services do not generate union concerns and violate union contract rules.
Partners with BART Police Department to ensure all programs are in alignment with the Progressive Policing policies.
Partners with the Office of the General Counsel to develop and update policies, service agreements, and other agreements and contracts.
Collaborates with the Government and Community Relations Department to develop and implement strategies to engage elected officials and community leaders.
Works with the Grants Division within the Office of Performance and Budget to identify and pursue funding opportunities.
Directs outreach and passenger wellness programs, including elevator attendant program, homeless outreach activities, and restroom attendant program.
Provides responsible and effective advice and consultation to the General Manager, Deputy General Manager, executive management team, and Board of Directors.

Minimum Qualifications

Education
Possession of a bachelor’s degree in Public Policy, Social Welfare, Health Care Administration, Public Administration, or a closely related field from an accredited college or university.

Experience
The equivalent of five (5) years of full-time professional verifiable experience designing, developing and implementing health and/or human services programs that involved multiple service providers, which includes at least two (2) years of management-level experience.

Substitution
Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred.

Knowledge and Skills

Knowledge of :
  • Local and national issues and trends related to homelessness, mental health crisis response programs, substance use disorder treatment, and supportive housing services
  • Best practices and historical context of the role between law enforcement functions and health and social service functions, including homeless and mental health services
  • Principles and practices of effective project management
  • Methods and techniques of effective communication
  • Principles and practices of government budget development and management
  • Current office procedures and practices, including the use of online computer equipment

Skill/Ability in:
  • Developing and implementing new programs in alignment with broader strategic priorities
  • Working with elected officials, community groups, and external stakeholders
  • Developing creative solutions to challenging operational issues
  • Providing leadership and communication to foster effective internal and external coordination and partnerships
  • Working with multiple stakeholders and balancing competing interests and/or priorities
  • Exercising sound judgment within established guidelines
  • Establishing and maintaining effective working relationships with those contacted in the course of work


Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights
  • Medical Coverage (or $350/month if opted out)
  • Dental Coverage
  • Vision Insurance (Basic and Enhanced Plans Available)
  • Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
    • 2% @ 55 (Classic Members)
    • 2% @ 62 (PEPRA Members)
    • 3% at 50 (Safety Members - Classic)
    • 2.7% @ 57 (Safety Members - PEPRA)
    • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
  • 6.65% employer contribution up to annual maximum of $1,868.65
Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members.

Closing Date/Time: Continuous

Base Pay

139,192

Job Address

Oakland, California United States View Map