Job Details
Level: Entry
Job Location: Hayward Area Recreation District (HARD) - Hayward, CA
Position Type: Hourly
Education Level: None
Salary Range: $16.40 - $22.13 Hourly
Travel Percentage: Negligible
Job Shift: Day
Job Category: Recreation
Are you an energetic, customer satisfaction-oriented individual? Do you enjoy providing exceptional service to the public? Our Aquatics division is in search of Cashiers to work this summer, part-time up to 15 hours per week from June to August 2024. Here are the details about the positions: - Available Positions: 10
- Hourly Rate: $16.40/hour - $22.13/hour
- Work Schedule: Monday - Saturday, 15 hours/week
- Work hours: Within the hours of 8:30AM - 8:00PM
- Part-Time, Seasonal, Hourly, Non-Exempt Position
- Work Location: We operate multiple pools within the district. Work location will be assigned after you are hired.
- Anticipated Start Date: June 1, 2024
- Not to exceed 960 hours per fiscal year. (July 1 - June 30)
First review of applications will be February 20 th , 2024. Applications received after first review will be reviewed as we receive them. This posting may close at any time. POSITION SUMMARY Under general supervision, provides a variety of customer service and cashier duties related to the function, facility, and department assigned and performs related work as required.
DISTINGUISHING CHARACTERISTICS This is an entry-level position, positions in this class typically have basic work-related experience and work under immediate supervision. Positions in this class are filled on a seasonal or program-specific basis.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Incumbents may not perform all duties. Duties include but are not limited to the following:
- Processes transactions and collects fees charged to the public for programs, passes, facility rentals, and other recreation program areas
- Balances cash register and prepares reconciliation form
- Assists customers at the front counter, answers the telephone and waits on the general public
- Provides information on department and programs areas; refers inquiries as appropriate
- Operates standard office equipment including phone, computer, printer, copier, and facsimile machine
- Builds and maintains positive working relationships with co-workers, other District employees, and the public using principles of good customer service
- Performs other duties as assigned
WORK ENVIRONMENT Employees may work in the field and are occasionally exposed to loud noise levels, cold and/or hot temperatures, vibration, confining workspace, chemicals, mechanical and/or electrical hazards. Incumbents may be exposed to blood and body fluids rendering First Aid and CPR and are required to wear appropriate attire for the recreation activity to which they are assigned. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
PHYSICAL DEMANDS Must possess mobility to work in a standard office and/or recreational facility setting and use standard office and/or recreation equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, climb, and walk on uneven surfaces to participate in recreational activities; and push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds.
MINIMUM QUALIFICATION REQUIREMENTS Ability and Skill to:
- Work independently while supervising customer service counter
- Provide courteous assistance to facility patrons
- Remain flexible and adapt as job responsibilities change
- Maintain facilities and equipment in a clean, safe, and secure manner
- Operate modern office equipment including computer equipment and software programs
- Make accurate arithmetic calculations
- Maintain accurate logs, records, and basic written records of work performed
- Understand and follow oral and written instructions
- Organize own work, set priorities, and meet critical time deadlines
- Use English effectively to communicate in person, over the telephone, and in writing
- Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines
- Establish maintain and foster positive and effective working relationships with those contacted during work
Knowledge of:
- Use of a personal computer and word processing software
- Basic cash handling skills
- English usage, spelling, vocabulary, grammar, and punctuation
Education/Experience/Training:
- Experience within a retail or customer service environment preferred
- Any combination of experience, training and/or education that provided the required knowledge, skills and abilities of the class is acceptable
Special Requirements:
- Must be at least 16 years of age
- Bilingual English/Spanish desirable
- If 16-18 years of age and still in high school, must possess a valid work permit
- If 18 years of age or older, must pass a fingerprint and/or background clearance prior to employment
- Completion of the Hepatitis B vaccination series is recommended
- Completion of Tuberculosis (TB) test required
- Verification of ID and ability work in the USA
