MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition This is a part-time opportunity with many benefits! As a Missoula County employee, you will be part of a team that is committed to positively impacting the community. The base rate of pay for this position is $20.61 per hour.. The Health Department is seeking a CLIENT SERVICES REPRESENTATIVE to join their team. This position performs duties requiring responsible judgement and close adherence to Vaccine for Children (VFC) and private payor policies and protocols, including a variety of advanced clerical, reception and claims duties such as assessing client payor source and income to determine eligibility for publicly and privately funded vaccinations, and other support duties for the Missoula City-County Health Department (MCCHD) Immunization Clinic. Details: Priority screening will begin on Friday, March 22, 2024 . It is in your best interest to apply by this date. Applications will continue to be accepted until an adequate applicant pool has been established, or the position has been filled. To Apply: Please complete all sections of the online application, even if a resume is submitted. Please include with a complete application the following attachments: The results of a Montana Job Service ESkills General Typing Test. Please call Laurie Dunagan or Marilyn Smith at 406-728-7060 and they will e-mail you the link to the test. Please attach a printed version of your test results that show your wpm (words per minute) score. Typing tests from other agencies/companies will not be accepted. Links to typing test results will not be accepted. In addition to the typing test please also attach a letter of interest and a resume. Incomplete applications may be disqualified. Complete job description available upon request to the Department of Human Resources. Representative Examples of Work Greets and registers clients for walk-in or scheduled appointments; accurately enters client information into computer system following established protocols; receives incoming telephone calls; answers inquiries from the public and/or directs to appropriate department. Reviews and updates client electronic health record (EHR) including demographic and insurance information; verifies income and payor sources. Data enters historical immunization records into the state immunization registry, de-duplicates and merges immunization records, processes immunization records requests. Scans paper files into electronic health records. Interviews clients to determine health coverage as it applies to private and public funded vaccine programs. Informs clients about publicly funded vaccine programs, the sliding fee scale and eligibility requirements. Determines eligibility and communicates eligibility status to clinical staff. Keeps up to date with changes in insurance protocols as it relates to immunizations. Schedules appointments according to CDC recommended vaccine schedules and international traveling recommendations. Makes appointment reminder calls/emails. Responsible for managing waiting list. Calculates client visit fees, collects money and outstanding amounts owed by client and assists with claim preparation. Submits claims to third party billing entities. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Takes notes and prepares meeting minutes as directed. Compiles data for reporting requirements for contracts, grants, and general clinic operations. Works as member of a client care team, assisting clinical staff to ensure efficient, accurate scheduling practices and quality client care. Communicates courteously and effectively with clients, families, visitors and staff. Utilizes language translation services for non-English speaking patients. Facilitates client flow so clients are seen in a timely manner. Communicates schedule delays and changes to clients. Drives a County vehicle and transports supplies to off-site locations for conducting immunization clinics. Participates in the development and implementation of the Division’s strategic plan; quality improvement and performance management, workforce development, and accreditation requirements. Participates in the department’s strategic programs across divisions. Works within the incident command structure during emergencies. Performs regular quality assurance checks on scheduling, check-in and check-out processes, insurance eligibility, and immunization data. Minimum Qualifications Requires high school graduation or GED. Requires one year of face-to-face customer service experience or working in an office or medical setting. SPECIAL REQUIREMENTS : New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safety of any person. Requires CPR certification. Requires a current Montana driver’s license. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light to moderate lifting and carrying of files or clinic supplies (up to 50 lbs.). The employee may risk exposure to communicable diseases. Requires working outside of the normal workday hours. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula!Missoula County covers over 2,618 square miles of mountain lands varying in topography and climate from temperate river valleys to snow-capped peaks. Five large valleys and two major rivers wind through this mountainous region. Missoula County is large and diverse, featuring everything from the spectacular scenery of Clark Fork River running through town to lush ranches and a growing economy of small business. Skiers, outdoor enthusiasts, wildlife watchers, mothers and fathers, business owners, vacationers, fisherman, retirees, students, and many others have grown to love Missoula County's boundless opportunities. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses.
Mar 09, 2024
Definition This is a part-time opportunity with many benefits! As a Missoula County employee, you will be part of a team that is committed to positively impacting the community. The base rate of pay for this position is $20.61 per hour.. The Health Department is seeking a CLIENT SERVICES REPRESENTATIVE to join their team. This position performs duties requiring responsible judgement and close adherence to Vaccine for Children (VFC) and private payor policies and protocols, including a variety of advanced clerical, reception and claims duties such as assessing client payor source and income to determine eligibility for publicly and privately funded vaccinations, and other support duties for the Missoula City-County Health Department (MCCHD) Immunization Clinic. Details: Priority screening will begin on Friday, March 22, 2024 . It is in your best interest to apply by this date. Applications will continue to be accepted until an adequate applicant pool has been established, or the position has been filled. To Apply: Please complete all sections of the online application, even if a resume is submitted. Please include with a complete application the following attachments: The results of a Montana Job Service ESkills General Typing Test. Please call Laurie Dunagan or Marilyn Smith at 406-728-7060 and they will e-mail you the link to the test. Please attach a printed version of your test results that show your wpm (words per minute) score. Typing tests from other agencies/companies will not be accepted. Links to typing test results will not be accepted. In addition to the typing test please also attach a letter of interest and a resume. Incomplete applications may be disqualified. Complete job description available upon request to the Department of Human Resources. Representative Examples of Work Greets and registers clients for walk-in or scheduled appointments; accurately enters client information into computer system following established protocols; receives incoming telephone calls; answers inquiries from the public and/or directs to appropriate department. Reviews and updates client electronic health record (EHR) including demographic and insurance information; verifies income and payor sources. Data enters historical immunization records into the state immunization registry, de-duplicates and merges immunization records, processes immunization records requests. Scans paper files into electronic health records. Interviews clients to determine health coverage as it applies to private and public funded vaccine programs. Informs clients about publicly funded vaccine programs, the sliding fee scale and eligibility requirements. Determines eligibility and communicates eligibility status to clinical staff. Keeps up to date with changes in insurance protocols as it relates to immunizations. Schedules appointments according to CDC recommended vaccine schedules and international traveling recommendations. Makes appointment reminder calls/emails. Responsible for managing waiting list. Calculates client visit fees, collects money and outstanding amounts owed by client and assists with claim preparation. Submits claims to third party billing entities. Balances end-of-day posting report against cash on hand. Reconciles any errors before submitting daily deposit. Takes notes and prepares meeting minutes as directed. Compiles data for reporting requirements for contracts, grants, and general clinic operations. Works as member of a client care team, assisting clinical staff to ensure efficient, accurate scheduling practices and quality client care. Communicates courteously and effectively with clients, families, visitors and staff. Utilizes language translation services for non-English speaking patients. Facilitates client flow so clients are seen in a timely manner. Communicates schedule delays and changes to clients. Drives a County vehicle and transports supplies to off-site locations for conducting immunization clinics. Participates in the development and implementation of the Division’s strategic plan; quality improvement and performance management, workforce development, and accreditation requirements. Participates in the department’s strategic programs across divisions. Works within the incident command structure during emergencies. Performs regular quality assurance checks on scheduling, check-in and check-out processes, insurance eligibility, and immunization data. Minimum Qualifications Requires high school graduation or GED. Requires one year of face-to-face customer service experience or working in an office or medical setting. SPECIAL REQUIREMENTS : New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safety of any person. Requires CPR certification. Requires a current Montana driver’s license. Physical/Environmental Demands The work requires frequent standing; sitting for lengthy periods of time; occasional light to moderate lifting and carrying of files or clinic supplies (up to 50 lbs.). The employee may risk exposure to communicable diseases. Requires working outside of the normal workday hours. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula!Missoula County covers over 2,618 square miles of mountain lands varying in topography and climate from temperate river valleys to snow-capped peaks. Five large valleys and two major rivers wind through this mountainous region. Missoula County is large and diverse, featuring everything from the spectacular scenery of Clark Fork River running through town to lush ranches and a growing economy of small business. Skiers, outdoor enthusiasts, wildlife watchers, mothers and fathers, business owners, vacationers, fisherman, retirees, students, and many others have grown to love Missoula County's boundless opportunities. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses.
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the application and/or Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION THE COMMUNITY The County of Alameda is the geographic center of the San Francisco Bay Area, located on the east side of the Bay across from the San Francisco Peninsula. Commonly referred to as the “East Bay,” the region has been the fastest growing in the San Francisco Bay Area for more than two decades. The East Bay is popular due to its desirable location, incredible diversity, ideal climate, broad economic base, welcoming communities, and business opportunities. The County itself is one of the most culturally diverse regions in the country. Alameda County offers a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions including, The Oakland Museum, Chabot Space and Science Center, the Oakland Athletics, and Livermore and the Tri-Valley Wine Country. In addition, there are numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay ferry system. For more information on this charming county, please visit the County of Alameda’s website at https://www.acgov.org THE COUNTY Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE SOCIAL SERVICES AGENGY The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA has a proposed FY22/23 Budget of over $906 million and is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. For more information about SSA, visit https://www.alamedacountysocialservices.org. THE POSITION Assistant Agency Directors plan, organize, and administer client programs and operations of the Benefit/Employment Services, Child/Family Services, Adult/Aging Services, or Administrative Services Departments in the social services Agency; determine and interpret departmental policies; direct the activities of assigned units and personnel; act for the Agency Director as Department Head of specific client programs; and do related work as required. Assistant Agency Directors function at the second highest operational level of management in the Social Services Agency and report to the Director of the Social Services Agency. The incumbents are responsible for providing coordination of programs, personnel, internal management, and administration of the department to which assigned, and/or are responsible for the design of new programs in response to changes in the public domain. For more detailed information about the job classification, visit: Assistant Agency Director, Social Services Agency THE IDEAL CANDIDATE • Possesses sound understanding of Social Services programs and the needs of our clients and community as well as a track record of providing high-quality services management, efficiently leveraging state and federal resources • Identifies and understands complex problems , applies logic, uses good judgement to design solutions, formulates and articulates action plans proactively and collaboratively, developing and implementing programmatic modifications based on legislative changes, sound decision maker • Is a Strong leader and collaborator, politically astute, develops effective teams at the senior manager and supervisor levels, manages work groups by inspiring, advising and delegating to subordinates, and facilitating the accomplishment of goals, tracking and evaluating performance to ensure success • Is adaptive to latest trends in technology to maximize performance, using data to inform and set priorities • Is an innovative thinker who can explore situations from multiple perspectives, seeking understanding through establishing relationships with people of other backgrounds • Conveys respect to enhance dignity of diverse customers, partners and employees, and continually examines own biases and behaviors to avoid stereotypical responses • Champions diversity , advocates its value to others, recruits and develops people with varied backgrounds, uses diversity as an advantage, confronts and challenges exclusionary organizational practices • Is a great communicator and listener , quick and clear thinker, calm under pressure You are invited to review the brochure for this recruitment at the link below: Assistant Agency Director, Social Services Agenc y. MINIMUM QUALIFICATIONS Education: Possession of a bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Social Welfare or closely related field of study is required. AND EITHER Experience: The equivalent of four years of full-time experience in the classification of Division Director or higher level classification in the Alameda County classified service, which included responsibility for major program administration and policy direction. OR Experience: The equivalent of five years of full-time, increasingly responsible administrative experience, two years of which must have been as a Program Director in public welfare administration or a closely-related program, with direct responsibility for major program operations, budget or policy direction. A Master’s degree from an accredited college or university in Public Administration, Business Administration, Social Welfare or a closely related field may be substituted for two years of the required work experience in either pattern above. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification. Knowledge of: Principles and practices of public welfare and human services administration. Provisions of the California Welfare and Institutions Code. Principles of supervision, budgeting, modern organizational development, management, public relations and budget. Community resources and current trends. Ability to: Communicate effectively both verbally and in writing. Make effective decisions. Use analytical and problem-solving skills. Plan and organize. Manage and control. Take leadership. Demonstrate interpersonal sensitivity. Demonstrate flexibility. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of the supplemental questionnaire to determine best qualified. Those candidates considered the best qualified will move on to the next step in the examination process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Monday, April 1, 2024 Review of Minimum Qualifications: Wednesday, April 10, 2024 Review of Supplemental Questionnaire for Best Qualified Week of May 1, 2024 **Civil Service Oral Examination: Week of May 20, 2024 Notification of Results Week of May 27, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Combined process TBD **If designated a combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Ione Bell | Human Resources Analyst Human Resource Services, County of Alameda 510-272-6456 | Email:Ione.Bell @acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/1/2024 5:00:00 PM
Mar 08, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Supplemental Questionnaire : A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the application and/or Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line. DESCRIPTION THE COMMUNITY The County of Alameda is the geographic center of the San Francisco Bay Area, located on the east side of the Bay across from the San Francisco Peninsula. Commonly referred to as the “East Bay,” the region has been the fastest growing in the San Francisco Bay Area for more than two decades. The East Bay is popular due to its desirable location, incredible diversity, ideal climate, broad economic base, welcoming communities, and business opportunities. The County itself is one of the most culturally diverse regions in the country. Alameda County offers a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions including, The Oakland Museum, Chabot Space and Science Center, the Oakland Athletics, and Livermore and the Tri-Valley Wine Country. In addition, there are numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay ferry system. For more information on this charming county, please visit the County of Alameda’s website at https://www.acgov.org THE COUNTY Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles. Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business. THE SOCIAL SERVICES AGENGY The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA has a proposed FY22/23 Budget of over $906 million and is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. For more information about SSA, visit https://www.alamedacountysocialservices.org. THE POSITION Assistant Agency Directors plan, organize, and administer client programs and operations of the Benefit/Employment Services, Child/Family Services, Adult/Aging Services, or Administrative Services Departments in the social services Agency; determine and interpret departmental policies; direct the activities of assigned units and personnel; act for the Agency Director as Department Head of specific client programs; and do related work as required. Assistant Agency Directors function at the second highest operational level of management in the Social Services Agency and report to the Director of the Social Services Agency. The incumbents are responsible for providing coordination of programs, personnel, internal management, and administration of the department to which assigned, and/or are responsible for the design of new programs in response to changes in the public domain. For more detailed information about the job classification, visit: Assistant Agency Director, Social Services Agency THE IDEAL CANDIDATE • Possesses sound understanding of Social Services programs and the needs of our clients and community as well as a track record of providing high-quality services management, efficiently leveraging state and federal resources • Identifies and understands complex problems , applies logic, uses good judgement to design solutions, formulates and articulates action plans proactively and collaboratively, developing and implementing programmatic modifications based on legislative changes, sound decision maker • Is a Strong leader and collaborator, politically astute, develops effective teams at the senior manager and supervisor levels, manages work groups by inspiring, advising and delegating to subordinates, and facilitating the accomplishment of goals, tracking and evaluating performance to ensure success • Is adaptive to latest trends in technology to maximize performance, using data to inform and set priorities • Is an innovative thinker who can explore situations from multiple perspectives, seeking understanding through establishing relationships with people of other backgrounds • Conveys respect to enhance dignity of diverse customers, partners and employees, and continually examines own biases and behaviors to avoid stereotypical responses • Champions diversity , advocates its value to others, recruits and develops people with varied backgrounds, uses diversity as an advantage, confronts and challenges exclusionary organizational practices • Is a great communicator and listener , quick and clear thinker, calm under pressure You are invited to review the brochure for this recruitment at the link below: Assistant Agency Director, Social Services Agenc y. MINIMUM QUALIFICATIONS Education: Possession of a bachelor’s degree from an accredited college or university in Public Administration, Business Administration, Social Welfare or closely related field of study is required. AND EITHER Experience: The equivalent of four years of full-time experience in the classification of Division Director or higher level classification in the Alameda County classified service, which included responsibility for major program administration and policy direction. OR Experience: The equivalent of five years of full-time, increasingly responsible administrative experience, two years of which must have been as a Program Director in public welfare administration or a closely-related program, with direct responsibility for major program operations, budget or policy direction. A Master’s degree from an accredited college or university in Public Administration, Business Administration, Social Welfare or a closely related field may be substituted for two years of the required work experience in either pattern above. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification. Knowledge of: Principles and practices of public welfare and human services administration. Provisions of the California Welfare and Institutions Code. Principles of supervision, budgeting, modern organizational development, management, public relations and budget. Community resources and current trends. Ability to: Communicate effectively both verbally and in writing. Make effective decisions. Use analytical and problem-solving skills. Plan and organize. Manage and control. Take leadership. Demonstrate interpersonal sensitivity. Demonstrate flexibility. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of the supplemental questionnaire to determine best qualified. Those candidates considered the best qualified will move on to the next step in the examination process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components . Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 PM Monday, April 1, 2024 Review of Minimum Qualifications: Wednesday, April 10, 2024 Review of Supplemental Questionnaire for Best Qualified Week of May 1, 2024 **Civil Service Oral Examination: Week of May 20, 2024 Notification of Results Week of May 27, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: Combined process TBD **If designated a combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date offiling. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Ione Bell | Human Resources Analyst Human Resource Services, County of Alameda 510-272-6456 | Email:Ione.Bell @acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/1/2024 5:00:00 PM
City of Sacramento, CA
Sacramento, California, United States
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/22/2024 11:59 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/8/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
THE POSITION To perform a variety of record keeping, general clerical, transaction processing, and public contact and customer service work over the telephone and at a public counter; and direct information requests according to established standards and procedures. This is the journey-level class in the Customer Service series. The Customer Service Representative class is distinguished from the Customer Service Assistant in that the latter is the entry-level class in the Customer Service series where incumbents would lack a complete knowledge of unit procedures and standards, and not yet able to perform the full range of duties without immediate supervision. This class is distinguished from the Customer Service Specialist in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Positions in this class are flexibly staffed, and are usually filled by advancement from the lower-level class of Customer Service Assistant. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. Immediate supervision is provided by a Customer Service Supervisor or higher-level staff. Lead direction may be provided by higher-level staff. The Customer Service Representative may provide lead direction to lower-level staff. ESSENTIAL DUTIES AND RESPONSIBILITIES - Perform a variety of duties, including typing, proofreading, billing, checking, filing, record keeping, sorting and retrieving documents and records, mail/correspondence, maintaining alphabetical, index, and cross-reference files; folds, staples stuffs and binds a variety of materials for bulk mailings; maintain general mailing lists, registration and other information. - Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; take and respond to a high volume of phone calls; follow general customer service policy and procedure; may act as receptionist; provide information on department and division policies and procedures. - Receive and respond to customer inquiries; screen calls, take messages and complaints, refer customers to appropriate persons regarding services and accounts, and department business lines, including fees, licenses, permits and billing information; provide follow-up on inquiries from the public or staff; and refer or assist in the resolution of problems. - Utilize various systems to locate information, retrieve, research and review; find out the status of accounts and conditions; create or make adjustments to service requests. - Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. - Operate 2-way radio or other telecommunication device; perform non-safety radio dispatch in order to dispatch field staff, equipment or vehicles to locations as needed; prioritize calls; and obtain and record information and keep radio contact with field personnel. - Receive payments, make change, issue receipts and print-out account statements for permits, licenses, citation transactions, taxes and service accounts; issue, receive, type and process various applications, license, permits and other forms; input debit applications and cancellation information to customer accounts; issue refunds, notices and other related documents and information within established procedures; and update service accounts, permit, license and citation information systems. - Receive, open and process mail containing fees for various City services, including licenses, permits, citation payments, and utility payments; process outgoing correspondence and credit card payments. - Gather information from customers and complete appropriate property/parcel forms necessary to establish and stop services; adjust and reconcile records and billing as necessary to reflect changes in service; verify accuracy, waive penalties, and may perform collection efforts on delinquent accounts for City services, fees, licenses, permits and taxes. - Operate standard office equipment such as telephone, calculator, typewriter, teletypewriter (TTY)/ telecommunications device for the deaf (TTD), personal computer, facsimile machine, microfiche and microfilm readers, remittance processors, money counting machines, electronic cash registers, adding machine, and other office equipment. - Perform notary services. - Assist in the training of other employees. - Provides exceptional customer service to those contacted in the course of work. - Other related duties may also be performed; not all duties listed are necessarily performed by each individual. QUALIFICATIONS Knowledge of: - English usage, spelling, grammar, and punctuation. - Proper public and telephone contact practices. - Basic financial record keeping procedures and methods. - Methods and equipment used in processing payment and other fees. - Modern office practices, procedures and equipment, including filing systems. - Basic mathematical principles and procedures. - Assessing maps, as assigned including geographic information systems (GIS), parcel, subdivision, etc. - Computer operations, including computer software applications and other specialized business applications. - Organization, procedures and operating details of City department to which assigned. Skills in: - Computer keyboard, typewriter and 10-key calculator. - Working as part of a team. - Phone skills and diplomacy. - Computer and Internet searches. Ability to: - Exercise tact, judgment and patience in dealing with the public, staff and client departments. - Be flexible with changes in policies and procedures - Work under pressure. - Operate standard office equipment, including adding machine, personal computers, 2-way radio and other office equipment. - Interpret and apply City regulations and procedures as applicable to billing, fees and collections. - Learn the organization, procedure and operation details of the City. - Use a variety of business software applications in order to complete assigned duties in a timely manner. - Use good judgment in the application of City policies, regulations and procedures. - Work any shift, including weekends and holidays is mandatory for some assignments. - Maintain appropriate records and reports. - Type at a speed of not less than 35 net words per minute. - Perform mathematic calculations. - Understand and follow oral and written instructions. - Work with minimal supervision. - Speak clearly and concisely. - Perform notary services. - Work with a diverse group. - Establish and maintain effective working relationships with those contacted in the course of work. - Perform concurrently multiple customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of increasingly responsible experience performing a wide variety of general clerical, reception, public contact, and public service work, providing information and/or directing request over the telephone and at a public counter. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Some assignments may require possession of a valid California Class C Driver License. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Customer Service Representative examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 4/8/2024 11:59 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your ability to give high-quality, compassionate care to the Department of Health Services ! Multiple monolingual and fluent bilingual (English/Spanish) positions are available! Starting salary up to $30.30/hour*! PLUS, an additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions! Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Assistants to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill monolingual (English) and fluent bilingual (English/Spanish) Alcohol and Other Drug Services Assistant I positions for their Drug Testing Program in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. As an extra-help Alcohol and Other Drug Services (AODS) Assistant I, you will perform alcohol/drug screening through urinalysis, retinal scan, and breathalyzer testing and provide paraprofessional services and clerical support for the Behavioral Health Division's Drug Testing Unit. Additional responsibilities will include: Ensuring consistent adherence to Chain of Custody handling procedures during the transfer of client urinalysis specimens from clients to testing staff Packaging client urinalysis samples for daily pickup by testing laboratory couriers Learning to and operating a Passpoint retinal scan machine and breathalyzer for client drug and alcohol screening Running comprehensive reports at the end of the shift to capture data of clients screened via the Passpoint machine Accurately entering the client encounter screening data into the Smart Care database Collecting and recording client fee payments and reconciling daily payments collected Learning to perform daily updates and corrections to testing records in the Smart Care database using the verification procedure Completing and verifying the daily Urinalysis (UA) count sheet Providing email reports to case managers regarding client absences, refusals/inability to provide specimens, and instances of client non-cooperation with testing procedures Consistently executing all activities in strict adherence to confidentiality rules, current testing program policies and procedures, and other applicable regulations Conducting client transports for programs as needed with professionalism and efficiency As the ideal candidate to join our team, you are determined to provide high-quality, compassionate care and possess: Experience working with AODS clients in an AODS program and the ability to maintain confidentiality Knowledge and experience in data entry and database management The ability to communicate effectively and work with individuals from a variety of social, cultural, and economic backgrounds Strong attention to detail and the ability to ensure accurate data entry, recordkeeping, and documentation An aptitude for developing rapport and maintaining cooperative relationships with clients, service providers, and partner agencies Intermediate Microsoft Office skills and knowledge of virtual meeting platforms such as Zoom and WebEx The ability to work a flexible schedule, as needed, including some evening and weekend shifts EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill intermittent, extra-help Alcohol and Other Drug Services Assistant I positions in DHS. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list. Bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. * Salary is negotiable within the established range. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: six months of experience either paid or volunteer working with alcoholics and/or drug addicts in a treatment and/or recovery program that would provide basic understanding of the needs of alcohol and other drug abusing persons. OR Related coursework, training, conferences and workshops that would provide basic understanding of the needs of the alcohol and other drug abusing person. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working Knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person. Knowledge of: Basic principles of individual and group behavior; Socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; Services and resources provided through other governmental agencies and community-based organizations. Ability to: learn how to interpret and apply County Alcohol and Other Drug Services Program policies and procedures; learn informal/peer counseling techniques; work irregular hours, different shifts, weekends and holidays; understand and follow oral and written instructions; stand for long periods of time, stoop, lift clients, and lift heavy articles in accordance with accepted safety standards and perform physical tasks as required; learn how to evaluate the behavioral and physiological conditions of the alcohol/drug client; learn how to coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Variable Shift
Position Information Bring your ability to give high-quality, compassionate care to the Department of Health Services ! Multiple monolingual and fluent bilingual (English/Spanish) positions are available! Starting salary up to $30.30/hour*! PLUS, an additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions! Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Assistants to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill monolingual (English) and fluent bilingual (English/Spanish) Alcohol and Other Drug Services Assistant I positions for their Drug Testing Program in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. As an extra-help Alcohol and Other Drug Services (AODS) Assistant I, you will perform alcohol/drug screening through urinalysis, retinal scan, and breathalyzer testing and provide paraprofessional services and clerical support for the Behavioral Health Division's Drug Testing Unit. Additional responsibilities will include: Ensuring consistent adherence to Chain of Custody handling procedures during the transfer of client urinalysis specimens from clients to testing staff Packaging client urinalysis samples for daily pickup by testing laboratory couriers Learning to and operating a Passpoint retinal scan machine and breathalyzer for client drug and alcohol screening Running comprehensive reports at the end of the shift to capture data of clients screened via the Passpoint machine Accurately entering the client encounter screening data into the Smart Care database Collecting and recording client fee payments and reconciling daily payments collected Learning to perform daily updates and corrections to testing records in the Smart Care database using the verification procedure Completing and verifying the daily Urinalysis (UA) count sheet Providing email reports to case managers regarding client absences, refusals/inability to provide specimens, and instances of client non-cooperation with testing procedures Consistently executing all activities in strict adherence to confidentiality rules, current testing program policies and procedures, and other applicable regulations Conducting client transports for programs as needed with professionalism and efficiency As the ideal candidate to join our team, you are determined to provide high-quality, compassionate care and possess: Experience working with AODS clients in an AODS program and the ability to maintain confidentiality Knowledge and experience in data entry and database management The ability to communicate effectively and work with individuals from a variety of social, cultural, and economic backgrounds Strong attention to detail and the ability to ensure accurate data entry, recordkeeping, and documentation An aptitude for developing rapport and maintaining cooperative relationships with clients, service providers, and partner agencies Intermediate Microsoft Office skills and knowledge of virtual meeting platforms such as Zoom and WebEx The ability to work a flexible schedule, as needed, including some evening and weekend shifts EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill intermittent, extra-help Alcohol and Other Drug Services Assistant I positions in DHS. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list. Bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. * Salary is negotiable within the established range. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: six months of experience either paid or volunteer working with alcoholics and/or drug addicts in a treatment and/or recovery program that would provide basic understanding of the needs of alcohol and other drug abusing persons. OR Related coursework, training, conferences and workshops that would provide basic understanding of the needs of the alcohol and other drug abusing person. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working Knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person. Knowledge of: Basic principles of individual and group behavior; Socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; Services and resources provided through other governmental agencies and community-based organizations. Ability to: learn how to interpret and apply County Alcohol and Other Drug Services Program policies and procedures; learn informal/peer counseling techniques; work irregular hours, different shifts, weekends and holidays; understand and follow oral and written instructions; stand for long periods of time, stoop, lift clients, and lift heavy articles in accordance with accepted safety standards and perform physical tasks as required; learn how to evaluate the behavioral and physiological conditions of the alcohol/drug client; learn how to coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Bring your ability to give high-quality, compassionate care to the Department of Health Services ! Multiple monolingual and fluent bilingual (English/Spanish) positions are available! Starting salary up to $33.89/hour*! PLUS, an additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions! Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Assistants to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill monolingual (English) and fluent bilingual (English/Spanish) Alcohol and Other Drug Services Assistant II positions for their Drug Testing Program in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. As an extra-help Alcohol and Other Drug Services (AODS) Assistant II, you will perform alcohol/drug screening through urinalysis, retinal scan, and breathalyzer testing and provide paraprofessional services and clerical support for the Behavioral Health Division's Drug Testing Unit. Additional responsibilities will also include: Ensuring the consistent adherence to Chain of Custody handling procedures during the transfer of client urinalysis specimens from clients to testing staff Packaging client urinalysis samples for daily pickup by testing laboratory couriers Operating a Passpoint retinal scan machine and breathalyzer for client drug and alcohol screening Running comprehensive reports at the end of each shift to capture data of clients screened via the Passpoint machine Accurately entering client encounter screening data into the Smart Care database Performing daily updates and corrections to testing records in the Smart Care database using the verification procedure Collecting and recording client fee payments and reconciling daily payments collected Completing and verifying the daily Urinalysis (UA) count sheet Providing daily email reports to case managers, highlighting client absences, refusals/inability to provide specimens, and instances of client non-cooperation with testing procedures Consistently executing all activities in strict adherence to confidentiality rules, current testing program policies and procedures, and other applicable regulations Conducting client transports for programs as needed with professionalism and efficiency As the ideal candidate to join our team, you are determined to provide high-quality, compassionate care and possess: Current licensure, registration, or certification as an AODS counselor in accordance with California Health and Safety Code Section 11833(b)(1) Experience working with AODS clients in an AODS program and the ability to maintain confidentiality Knowledge and experience in data entry and database management The ability to communicate effectively and work with individuals from a variety of social, cultural, and economic backgrounds Strong attention to detail to ensure accurate data entry, recordkeeping, and documentation An aptitude for developing rapport and maintaining cooperative relationships with clients, service providers, and partner agencies Intermediate Microsoft Office skills and knowledge of virtual meeting platforms such as Zoom and WebEx The ability to work a flexible schedule, as needed, including some evening and weekend shifts Knowledge of and the ability to adhere to the Code of Federal Regulations (CFR) Title 42 EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill intermittent, extra-help Alcohol and Other Drug Services Assistant I positions in DHS. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list. Bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. *Salary is negotiable within the established range APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be one year of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Assistant I and completion of related coursework, training, conference attendance and/or workshops in alcohol and other drug treatment and other closely related fields. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; County program policies and procedures; County, State and Federal laws governing public alcohol and other drug abuse programs; laws, rules, regulations and department policies related to client confidentiality; informal/peer counseling techniques related to the treatment of alcohol and other drug abusing clients. Knowledge of: basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; services and resources provided through other governmental agencies and community-based organizations. Ability to: understand and apply County Alcohol and Other Drug Services Program policies and procedures; evaluate the behavioral and physiological conditions of the alcohol and drug abusing person; work irregular hours, different shifts, weekends and holidays; understand and follow oral and written instructions; stand for long periods of time, stoop, lift clients, and lift heavy articles and perform physical tasks as required; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Variable Shift
Position Information Bring your ability to give high-quality, compassionate care to the Department of Health Services ! Multiple monolingual and fluent bilingual (English/Spanish) positions are available! Starting salary up to $33.89/hour*! PLUS, an additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions! Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Assistants to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill monolingual (English) and fluent bilingual (English/Spanish) Alcohol and Other Drug Services Assistant II positions for their Drug Testing Program in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered at the different levels of this opportunity, you must apply to the separate concurrent recruitments being conducted for each level. As an extra-help Alcohol and Other Drug Services (AODS) Assistant II, you will perform alcohol/drug screening through urinalysis, retinal scan, and breathalyzer testing and provide paraprofessional services and clerical support for the Behavioral Health Division's Drug Testing Unit. Additional responsibilities will also include: Ensuring the consistent adherence to Chain of Custody handling procedures during the transfer of client urinalysis specimens from clients to testing staff Packaging client urinalysis samples for daily pickup by testing laboratory couriers Operating a Passpoint retinal scan machine and breathalyzer for client drug and alcohol screening Running comprehensive reports at the end of each shift to capture data of clients screened via the Passpoint machine Accurately entering client encounter screening data into the Smart Care database Performing daily updates and corrections to testing records in the Smart Care database using the verification procedure Collecting and recording client fee payments and reconciling daily payments collected Completing and verifying the daily Urinalysis (UA) count sheet Providing daily email reports to case managers, highlighting client absences, refusals/inability to provide specimens, and instances of client non-cooperation with testing procedures Consistently executing all activities in strict adherence to confidentiality rules, current testing program policies and procedures, and other applicable regulations Conducting client transports for programs as needed with professionalism and efficiency As the ideal candidate to join our team, you are determined to provide high-quality, compassionate care and possess: Current licensure, registration, or certification as an AODS counselor in accordance with California Health and Safety Code Section 11833(b)(1) Experience working with AODS clients in an AODS program and the ability to maintain confidentiality Knowledge and experience in data entry and database management The ability to communicate effectively and work with individuals from a variety of social, cultural, and economic backgrounds Strong attention to detail to ensure accurate data entry, recordkeeping, and documentation An aptitude for developing rapport and maintaining cooperative relationships with clients, service providers, and partner agencies Intermediate Microsoft Office skills and knowledge of virtual meeting platforms such as Zoom and WebEx The ability to work a flexible schedule, as needed, including some evening and weekend shifts Knowledge of and the ability to adhere to the Code of Federal Regulations (CFR) Title 42 EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. Intermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill intermittent, extra-help Alcohol and Other Drug Services Assistant I positions in DHS. This employment list may also be used to fill future extra-help positions as they occur during the active status of this list. Bilingual positions require English and Spanish skills at the fluent (reading, writing, and conversational) level. Applicants who wish to be considered for a bilingual position must indicate their level of skill in the required supplemental questionnaire. An examination will be conducted prior to employment in a bilingual position to confirm the level of skill in this area. Bilingual premium pay is $1.50/hour for fluent skill sets. *Salary is negotiable within the established range APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be one year of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Assistant I and completion of related coursework, training, conference attendance and/or workshops in alcohol and other drug treatment and other closely related fields. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; County program policies and procedures; County, State and Federal laws governing public alcohol and other drug abuse programs; laws, rules, regulations and department policies related to client confidentiality; informal/peer counseling techniques related to the treatment of alcohol and other drug abusing clients. Knowledge of: basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; services and resources provided through other governmental agencies and community-based organizations. Ability to: understand and apply County Alcohol and Other Drug Services Program policies and procedures; evaluate the behavioral and physiological conditions of the alcohol and drug abusing person; work irregular hours, different shifts, weekends and holidays; understand and follow oral and written instructions; stand for long periods of time, stoop, lift clients, and lift heavy articles and perform physical tasks as required; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions are used to evaluate your qualifications. Please provide sufficient information to allow for a thorough evaluation of your qualifications. The selection procedure will consist of the following examination: An Application and Supplemental Questionnaire Appraisal Examination (pass/not pass) will be conducted to evaluate each applicant's combination of educational coursework, training, experience, knowledge, and abilities that relate to this position to ensure satisfaction of the minimum qualifications for this position. Candidates who possess the minimum qualifications for the position will be placed on an extra-help employment list and referred to the department. The department may contact candidates from the employment list who possess the most appropriate job-related qualifications for further consideration. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Make a positive difference in the lives of others in our community! Join the County of Sonoma’s Department of Health Services as an Alcohol and Other Drug Services Counselor I! Starting salary up to $43.40/hour ($90,581/year), a competitive total compensation package*, AND a $15,000 Signing Bonus!** Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Counselors to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill multiple full-time and intermittent extra-help Alcohol and Other Drug Services (AODS) Counselor I positions in multiple programs in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered for the positions at the II level as well, you must apply to the separate concurrent recruitment currently being conducted. To learn more about working as a County of Sonoma Alcohol and Other Drug Services professional, see Laura's testimony here . As an ideal candidate for these positions, you will possess: One year of experience managing alcohol and other drug treatment and education programs Registration or certification as an AODS Counselor Experience and confidence in resolving conflicts Effective communication skills and the ability to work with individuals from diverse social, cultural, and economic backgrounds A desire to work in a fast-paced, highly dynamic environment The ability to develop rapport with clients and service providers and maintain cooperative relationships An understanding of working with justice-involved clients to reduce recidivism and increase access to services Alcohol and Other Drug Services Counselors will generally be responsible for case management, crisis assessment, counseling, and education for individuals in this community. Alcohol and Other Drug Services Counselors may work in a variety of programs, including: Mobile Support Team (MST) The Mobile Support Team is a soon-to-be 24/7 service providing mobile crisis intervention, de-escalation, evaluation, resources, and referrals county-wide. MST staffs the Santa Rosa-based response team and provides backup to the other crisis teams in the area. Positions assigned to the MST are responsible for staffing the call center and taking Behavioral Health crisis calls from the community. Alcohol and Other Drug Services Counselors will triage and determine the level of crisis response for the mobile response team to respond in the field. When staffing the mobile response team, AODS Counselors will be responsible for crisis assessment, developing and implementing safety plans, and conducting warm handoffs. Driving Under the Influence (DUI) Program The Driving Under the Influence Program works with the Court to provide services to first-time and multiple offenders. The DUI Program is a state-mandated service that is governed by Title 9 of the California Code of Regulations, which requires ongoing monitoring for compliance. Positions assigned to the DUI program provide case management, counseling, consultation, education, and evaluations to individuals, groups, and families participating in the program. Alcohol and Other Drug Services Counselors also screen and assess clients, prepare court and client program reports, provide diversion services, and assist in planning and coordinating services. Whole Person Care (WPC ) Whole Person Care is a homeless outreach program providing mental health treatment, case management, and housing support to adults who are homeless with a mental health and/or SUDS issue. Alcohol and Other Drug Services Counselors will assess the level of treatment needs of Whole Person Care participants, carry a small caseload of clients to provide AODS counseling and run regular AODS groups. Alcohol and Other Drug Services Counselors will attend treatment meetings, coordinate services, and conduct field work for the unsheltered population. County SUD Outpatient (OTP ) County SUD Outpatient operates at the Day Reporting Center (DRC) and is done in collaboration with the Adult Probation Department. Probation Staff are present on-site at the DRC and may be involved with the County SUD OTP activities, including but not limited to case management sessions and check-ins. The Probation Staff conducts “team case planning meetings,” and the frequency of these meetings is referenced in the participant handbook. New Program staff will attend required orientation activities by both Probation and DHS. AODS Counselors assigned to this program will assist in facilitating AOD group sessions, one-on-one counseling, and conducting ASAM assessments. For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Alcohol and Other Drug Services Counselor II Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. **Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. I ntermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill multiple full-time and extra-help (intermittent) Alcohol and Other Drug Services Counselors in the Department of Health Services. This employment list may also be used to fill future positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: One year of experience with responsibilities involving alcohol and drug treatment and education programs and academic coursework in sociology, psychology, alcohol and other drug services and other closely related fields. OR Some experience with responsibilities involving alcohol and other drug treatment and education programs and possession of a bachelor’s degree in sociology, psychology, alcohol and other services drug treatment or other closely related fields. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; principles and techniques of group, family and individual counseling; laws, rules, regulations and department policies related to client confidentiality; counseling techniques related to the treatment of alcohol and other drug abusing clients; services and resources provided through other governmental agencies and community-based organizations. Knowledge of: County program policies and procedures; court procedures and etiquette; County, State and Federal laws governing public alcohol and other drug abuse programs. Ability to: understand and apply County alcohol and other drug program policies and procedures; provide consultative services in complex situations involving behavioral and physiological conditions of the alcohol/drug client; evaluate the behavioral and physiological conditions of the alcohol/drug client; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Make a positive difference in the lives of others in our community! Join the County of Sonoma’s Department of Health Services as an Alcohol and Other Drug Services Counselor I! Starting salary up to $43.40/hour ($90,581/year), a competitive total compensation package*, AND a $15,000 Signing Bonus!** Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Counselors to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill multiple full-time and intermittent extra-help Alcohol and Other Drug Services (AODS) Counselor I positions in multiple programs in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered for the positions at the II level as well, you must apply to the separate concurrent recruitment currently being conducted. To learn more about working as a County of Sonoma Alcohol and Other Drug Services professional, see Laura's testimony here . As an ideal candidate for these positions, you will possess: One year of experience managing alcohol and other drug treatment and education programs Registration or certification as an AODS Counselor Experience and confidence in resolving conflicts Effective communication skills and the ability to work with individuals from diverse social, cultural, and economic backgrounds A desire to work in a fast-paced, highly dynamic environment The ability to develop rapport with clients and service providers and maintain cooperative relationships An understanding of working with justice-involved clients to reduce recidivism and increase access to services Alcohol and Other Drug Services Counselors will generally be responsible for case management, crisis assessment, counseling, and education for individuals in this community. Alcohol and Other Drug Services Counselors may work in a variety of programs, including: Mobile Support Team (MST) The Mobile Support Team is a soon-to-be 24/7 service providing mobile crisis intervention, de-escalation, evaluation, resources, and referrals county-wide. MST staffs the Santa Rosa-based response team and provides backup to the other crisis teams in the area. Positions assigned to the MST are responsible for staffing the call center and taking Behavioral Health crisis calls from the community. Alcohol and Other Drug Services Counselors will triage and determine the level of crisis response for the mobile response team to respond in the field. When staffing the mobile response team, AODS Counselors will be responsible for crisis assessment, developing and implementing safety plans, and conducting warm handoffs. Driving Under the Influence (DUI) Program The Driving Under the Influence Program works with the Court to provide services to first-time and multiple offenders. The DUI Program is a state-mandated service that is governed by Title 9 of the California Code of Regulations, which requires ongoing monitoring for compliance. Positions assigned to the DUI program provide case management, counseling, consultation, education, and evaluations to individuals, groups, and families participating in the program. Alcohol and Other Drug Services Counselors also screen and assess clients, prepare court and client program reports, provide diversion services, and assist in planning and coordinating services. Whole Person Care (WPC ) Whole Person Care is a homeless outreach program providing mental health treatment, case management, and housing support to adults who are homeless with a mental health and/or SUDS issue. Alcohol and Other Drug Services Counselors will assess the level of treatment needs of Whole Person Care participants, carry a small caseload of clients to provide AODS counseling and run regular AODS groups. Alcohol and Other Drug Services Counselors will attend treatment meetings, coordinate services, and conduct field work for the unsheltered population. County SUD Outpatient (OTP ) County SUD Outpatient operates at the Day Reporting Center (DRC) and is done in collaboration with the Adult Probation Department. Probation Staff are present on-site at the DRC and may be involved with the County SUD OTP activities, including but not limited to case management sessions and check-ins. The Probation Staff conducts “team case planning meetings,” and the frequency of these meetings is referenced in the participant handbook. New Program staff will attend required orientation activities by both Probation and DHS. AODS Counselors assigned to this program will assist in facilitating AOD group sessions, one-on-one counseling, and conducting ASAM assessments. For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Alcohol and Other Drug Services Counselor II Bilingual Premium Pay* - An additional $1.50/hour on top of the hourly pay rate for fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. **Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. I ntermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill multiple full-time and extra-help (intermittent) Alcohol and Other Drug Services Counselors in the Department of Health Services. This employment list may also be used to fill future positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: One year of experience with responsibilities involving alcohol and drug treatment and education programs and academic coursework in sociology, psychology, alcohol and other drug services and other closely related fields. OR Some experience with responsibilities involving alcohol and other drug treatment and education programs and possession of a bachelor’s degree in sociology, psychology, alcohol and other services drug treatment or other closely related fields. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; principles and techniques of group, family and individual counseling; laws, rules, regulations and department policies related to client confidentiality; counseling techniques related to the treatment of alcohol and other drug abusing clients; services and resources provided through other governmental agencies and community-based organizations. Knowledge of: County program policies and procedures; court procedures and etiquette; County, State and Federal laws governing public alcohol and other drug abuse programs. Ability to: understand and apply County alcohol and other drug program policies and procedures; provide consultative services in complex situations involving behavioral and physiological conditions of the alcohol/drug client; evaluate the behavioral and physiological conditions of the alcohol/drug client; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Make a positive difference in the lives of others in our community! Join the County of Sonoma’s Department of Health Services as an Alcohol and Other Drug Services Counselor II! Starting salary up to $47.50/hour ($99,138/year), a competitive total compensation package*, AND a $15,000 Signing Bonus!** Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Counselors to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill multiple full-time and intermittent extra-help Alcohol and Other Drug Services (AODS) Counselor II positions in multiple programs in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered for positions at the I level as well, you must apply to the separate concurrent recruitments currently being conducted. To learn more about working as a County of Sonoma Alcohol and Other Drug Services professional, see Laura's testimony here . As an ideal candidate for these positions, you will possess: One or more years of experience managing alcohol and other drug treatment and education programs Registration or certification as an AODS Counselor Knowledge of trauma-informed practices The ability to communicate effectively and work with individuals from diverse social, cultural, and economic backgrounds The ability to work effectively as a member of a multi-disciplinary team A desire to work in a fast-paced, highly dynamic environment The ability to develop rapport with clients and service providers and maintain cooperative relationships An understanding of working with justice-involved clients to reduce recidivism and increase access to services Alcohol and Other Drug Services Counselors will generally be responsible for case management, crisis assessment, counseling, and education for individuals in this community. Alcohol and Other Drug Services Counselors may work in a variety of programs, including: Mobile Support Team (MST) The Mobile Support Team is a soon-to-be 24/7 service providing mobile crisis intervention, de-escalation, evaluation, resources, and referrals county-wide. MST staffs the Santa Rosa-based response team and provides backup to the other crisis teams in the area. Positions assigned to the MST are responsible for staffing the call center and taking Behavioral Health crisis calls from the community. Alcohol and Other Drug Services Counselors will triage and determine the level of crisis response for the mobile response team to respond in the field. When staffing the mobile response team, AODS Counselors will be responsible for crisis assessment, developing and implementing safety plans, and conducting warm hand offs. Driving Under the Influence (DUI) Program The Driving Under the Influence Program works with the Court to provide services to first-time and multiple offenders. The DUI Program is a state-mandated service that is governed by Title 9 of the California Code of Regulations, which requires ongoing monitoring for compliance. Positions assigned to the DUI program provide case management, counseling, consultation, education, and evaluations to individuals, groups, and families participating in the program. Alcohol and Other Drug Services Counselors also screen and assess clients, prepare court and client program reports, provide diversion services, and assist in planning and coordinating services. Whole Person Care (WPC ) Whole Person Care is a homeless outreach program providing mental health treatment, case management, and housing support to adults who are homeless with a mental health and/or SUDS issue. Alcohol and Other Drug Services Counselors will assess the level of treatment needs of Whole Person Care participants, carry a small caseload of clients to provide AODS counseling, and run regular AODS groups. Alcohol and Other Drug Services Counselors will attend treatment meetings, coordinate services, and conduct fieldwork for the unsheltered population. County SUD Outpatient (OTP ) County SUD Outpatient operates at the Day Reporting Center (DRC) and is done in collaboration with the Adult Probation Department. Probation Staff are present on-site at the DRC and may be involved with the County SUD OTP activities, including but not limited to case management sessions and check-ins. The Probation Staff conducts “team case planning meetings,” and the frequency of these meetings is referenced in the participant handbook. New Program staff will attend required orientation activities by both Probation and DHS. AODS Counselors assigned to this program will assist in facilitating AOD group sessions, one-on-one counseling, and conducting ASAM assessments. For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50/1.15/hour on top of the hourly pay rate for basic/fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. **Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. I ntermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill multiple full-time, part-time, and extra-help (intermittent) positions in the Department of Health Services. This employment list may also be used to fill future positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: Two years of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Counselor I with responsibilities involving alcohol and drug treatment and education programs that directly relate to the knowledge and skills listed above and academic coursework in sociology, psychology, alcohol and other drug services and other closely related fields. OR One year of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Counselor II with responsibilities involving alcohol and other drug treatment and education programs and possession of a bachelor’s degree in sociology, psychology, alcohol and other services drug treatment or other closely related fields. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; modern methods of diagnosing and treating persons who abuse alcohol and drugs; basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; principles and techniques of group, family and individual counseling; laws, rules, regulations and department policies related to client confidentiality; counseling techniques related to the treatment of alcohol and other drug abusing clients; services and resources provided through other governmental agencies and community-based organizations. Knowledge of: County program policies and procedures; court procedures and etiquette; County, State and Federal laws governing public alcohol and other drug abuse programs; community organizations involved in alcohol and other drug abuse programs; principles of supervision; effective personnel practices including recognition, performance evaluation, and progressive discipline; principles and techniques of employee training. Ability to: oversee and coordinate the work of other staff; train, develop and lead staff; understand and apply County alcohol and other drug program policies and procedures; provide consultative services in complex situations involving behavioral and physiological conditions of the alcohol/drug client; evaluate the behavioral and physiological conditions of the alcohol/drug client; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; establish and maintain cooperative working relationships; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Make a positive difference in the lives of others in our community! Join the County of Sonoma’s Department of Health Services as an Alcohol and Other Drug Services Counselor II! Starting salary up to $47.50/hour ($99,138/year), a competitive total compensation package*, AND a $15,000 Signing Bonus!** Please note that California Health and Safety Code Section 11833(b)(1) requires Alcohol and Other Drug Services Counselors to be licensed, registered, or certified. Applicants who do not meet this qualification will not be considered qualified for this position. A list of approved certification agencies recognized by the California Department of Health Care Services (DHCS) may be found on the DHCS website . The County of Sonoma Department of Health Services (DHS) is seeking qualified candidates to fill multiple full-time and intermittent extra-help Alcohol and Other Drug Services (AODS) Counselor II positions in multiple programs in Santa Rosa. DHS is currently recruiting to fill multiple positions at either the I or II levels. If you are interested in being considered for positions at the I level as well, you must apply to the separate concurrent recruitments currently being conducted. To learn more about working as a County of Sonoma Alcohol and Other Drug Services professional, see Laura's testimony here . As an ideal candidate for these positions, you will possess: One or more years of experience managing alcohol and other drug treatment and education programs Registration or certification as an AODS Counselor Knowledge of trauma-informed practices The ability to communicate effectively and work with individuals from diverse social, cultural, and economic backgrounds The ability to work effectively as a member of a multi-disciplinary team A desire to work in a fast-paced, highly dynamic environment The ability to develop rapport with clients and service providers and maintain cooperative relationships An understanding of working with justice-involved clients to reduce recidivism and increase access to services Alcohol and Other Drug Services Counselors will generally be responsible for case management, crisis assessment, counseling, and education for individuals in this community. Alcohol and Other Drug Services Counselors may work in a variety of programs, including: Mobile Support Team (MST) The Mobile Support Team is a soon-to-be 24/7 service providing mobile crisis intervention, de-escalation, evaluation, resources, and referrals county-wide. MST staffs the Santa Rosa-based response team and provides backup to the other crisis teams in the area. Positions assigned to the MST are responsible for staffing the call center and taking Behavioral Health crisis calls from the community. Alcohol and Other Drug Services Counselors will triage and determine the level of crisis response for the mobile response team to respond in the field. When staffing the mobile response team, AODS Counselors will be responsible for crisis assessment, developing and implementing safety plans, and conducting warm hand offs. Driving Under the Influence (DUI) Program The Driving Under the Influence Program works with the Court to provide services to first-time and multiple offenders. The DUI Program is a state-mandated service that is governed by Title 9 of the California Code of Regulations, which requires ongoing monitoring for compliance. Positions assigned to the DUI program provide case management, counseling, consultation, education, and evaluations to individuals, groups, and families participating in the program. Alcohol and Other Drug Services Counselors also screen and assess clients, prepare court and client program reports, provide diversion services, and assist in planning and coordinating services. Whole Person Care (WPC ) Whole Person Care is a homeless outreach program providing mental health treatment, case management, and housing support to adults who are homeless with a mental health and/or SUDS issue. Alcohol and Other Drug Services Counselors will assess the level of treatment needs of Whole Person Care participants, carry a small caseload of clients to provide AODS counseling, and run regular AODS groups. Alcohol and Other Drug Services Counselors will attend treatment meetings, coordinate services, and conduct fieldwork for the unsheltered population. County SUD Outpatient (OTP ) County SUD Outpatient operates at the Day Reporting Center (DRC) and is done in collaboration with the Adult Probation Department. Probation Staff are present on-site at the DRC and may be involved with the County SUD OTP activities, including but not limited to case management sessions and check-ins. The Probation Staff conducts “team case planning meetings,” and the frequency of these meetings is referenced in the participant handbook. New Program staff will attend required orientation activities by both Probation and DHS. AODS Counselors assigned to this program will assist in facilitating AOD group sessions, one-on-one counseling, and conducting ASAM assessments. For further information regarding the department and its programs, services, and partnerships, please visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Bilingual Premium Pay* - An additional $1.50/1.15/hour on top of the hourly pay rate for basic/fluent bilingual positions Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. **Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. EXTRA-HELP EMPLOYMENT Extra-help employees relieve or augment permanent staff. Intermittent, extra-help employees are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most regular employee benefits such as long-term disability insurance coverage; accrual of vacation; participation in the County retirement program; or eligibility to take promotional examinations. I ntermittent, extra-help employees are limited in their employment to a maximum of 1,380 hours within any twelve-month consecutive period. Extra-help employees who meet the eligibility requirements may qualify for a County contribution toward medical coverage. This recruitment is being conducted to fill multiple full-time, part-time, and extra-help (intermittent) positions in the Department of Health Services. This employment list may also be used to fill future positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: Two years of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Counselor I with responsibilities involving alcohol and drug treatment and education programs that directly relate to the knowledge and skills listed above and academic coursework in sociology, psychology, alcohol and other drug services and other closely related fields. OR One year of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Counselor II with responsibilities involving alcohol and other drug treatment and education programs and possession of a bachelor’s degree in sociology, psychology, alcohol and other services drug treatment or other closely related fields. License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Working knowledge of: the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; modern methods of diagnosing and treating persons who abuse alcohol and drugs; basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; principles and techniques of group, family and individual counseling; laws, rules, regulations and department policies related to client confidentiality; counseling techniques related to the treatment of alcohol and other drug abusing clients; services and resources provided through other governmental agencies and community-based organizations. Knowledge of: County program policies and procedures; court procedures and etiquette; County, State and Federal laws governing public alcohol and other drug abuse programs; community organizations involved in alcohol and other drug abuse programs; principles of supervision; effective personnel practices including recognition, performance evaluation, and progressive discipline; principles and techniques of employee training. Ability to: oversee and coordinate the work of other staff; train, develop and lead staff; understand and apply County alcohol and other drug program policies and procedures; provide consultative services in complex situations involving behavioral and physiological conditions of the alcohol/drug client; evaluate the behavioral and physiological conditions of the alcohol/drug client; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems which call for the use of public and private community resources; establish and maintain cooperative working relationships; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Make a difference in the lives of Sonoma County families. Become a Child Protective Services Social Worker! Title IV-E students graduating Spring 2024 are encouraged to apply. Salary starts at $ 45.43 /hour ( $ 94,817 /year) plus a competitive total compensation package!* About the Positions Family, Youth, and Children (FYC) staff members help individuals, families, and the community to ensure the safety and well-being of Sonoma County children and teens. They investigate reports of child abuse, neglect, or abandonment and, when needed, provide compassionate care placement with foster parents or residential programs. At-risk children and their families are supported through referrals to social services, helping client homes to be safe, stable, nurturing places. Staff respond to reports of abuse and neglect, day or night, through the 24-hour hotline. FYC staff members also provide community training about child abuse prevention and mandated reporting. For more information about FYC, please visit their website . Child Protective Services Social Workers in FYC may be assigned to one or more programs within the Division and may work from a variety of regional offices located in the County. The Division provides a wide spectrum of protective, regulatory, preventative, and placement services, including but not limited to: Assessing client and family strengths and needs to develop and monitor parents' compliance with treatment case plans Investigating allegations of child abuse and neglect Engaging with the Dependency Court via applications for protective custody warrants, written court reports, court appearances, providing support to clients and witnesses, and providing testimony Making services available to intact families, to assist in the remediation of existing problems Filing petitions and other legal documents with the Juvenile Court to have children who have been abused or neglected removed from parental care Determining living arrangements for children and youth Maintaining confidential information in accordance with legal standards and County regulations Supporting family and children visitation sessions Providing reunification services to parents whose children have been removed from their care Collaborating with attorneys, the Juvenile Court, service providers, tribal representatives, and foster care providers Ensuring all services are delivered in a respectful, culturally sensitive, and appropriate manner Participating in evening and weekend Emergency Response standby coverage as needed The ideal candidates will possess: A Master's Degree in Social Work or a Master's Degree from a two year counseling program The ability to remain calm and multitask while interacting with children and families in stressful situations A passion for child welfare and working with youth and families who have experienced trauma The ability to think critically through complex and emotionally charged situations Thorough understanding of the regulations and laws that govern child welfare work The ability to adapt to meet the changing needs of clients while maintaining tact, objectivity, sensitivity, and sound judgment Experience assessing and evaluating home and family situations to determine the need for crisis intervention or a safety plan Strong verbal and written communication skills Experience exercising sound judgment to make diagnostic risk assessments and decisions regarding the placement of children or youth The ability to develop and utilize community resources to best serve our clients’ needs Working knowledge and a basic understanding of how to support FYC’s mission and vision Basic computer skills including Outlook, Word, and Excel Bilingual (English/Spanish) skills are desired but not required About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer At the Human Services Department's Family, Youth, & Children (FYC) Division, we deliver exemplary employee training and mentoring, resulting in a strong learning environment. We provide our employees cost-free supervision for licensure hours after successful completion of CORE training and passing probation. Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is currently being conducted to fill five Child Protective Services Social Worker positions. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, this would include possession of a Master's Degree in social work, or a Master's Degree from a two year counseling program, such as marriage and family therapy, clinical counseling, mental health counseling, addiction counseling, and counseling psychology, upon appointment. OR Graduation from college, with a Bachelor's Degree in social work, sociology, psychology or other behavioral science; and three years of social work case management experience, performing duties such as mental health assessments; conducting investigations of abuse and neglect, including an assessment for child risk and safety; and developing and modifying social work case plans. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable Knowledge of: Current principles, practices, and techniques of social work; casework methods and techniques with particular reference to problems of child neglect, abandonment, and abuse; current philosophy and practices in the field of Child Social Services; psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients; signs, stages, and dynamics of abuse, and the effects of abuse on child/adult development and behavior; signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families; standards for maintaining clients safely in the home; options for placement; effects of removing clients from unsafe situations. Working knowledge of: Principles and methodologies of research, analysis, problem solving, and decision making; laws, rules, and regulations governing the operation of public social services agencies and the role and responsibilities of a social worker; medical, legal, economic, and social management needs of individuals and families. Knowledge of: Strategies and protocols surrounding crisis intervention techniques such as voice modulation; principles of community organization; resources available in the community for referral or utilization in employment or social service programs. Ability to: Use social work methods and evaluation techniques to determine appropriate treatment in difficult, emotional, confrontational, and crisis situations while maintaining a professional demeanor; utilize various strategies to address the cumulative impact of a high stress environment; work on-call and extended hours; develop therapeutic relationships in order to conduct crisis intervention and therapeutic social work counseling; employ effective stress management techniques and methods of self-care; exercise tact, objectivity, sensitivity, sound judgment, and cultural awareness; control personal bias and apply social work ethics; assess and evaluate home and family situations to determine if crisis intervention or a safety plan is needed; exercise sound judgment in making diagnostic risk assessments and decisions regarding placement of children; assist in transport of children; develop and utilize community resources to best serve clients' needs; interpret, explain, and apply complex laws, rules, regulations, policies, and procedures; provide guidance and consultation to other staff; learn and use various computer applications, databases, and specialized software programs; write clear, descriptive, and detailed reports under time constraints; maintain confidentiality of files and records; and keep and prepare accurate and timely records. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Make a difference in the lives of Sonoma County families. Become a Child Protective Services Social Worker! Title IV-E students graduating Spring 2024 are encouraged to apply. Salary starts at $ 45.43 /hour ( $ 94,817 /year) plus a competitive total compensation package!* About the Positions Family, Youth, and Children (FYC) staff members help individuals, families, and the community to ensure the safety and well-being of Sonoma County children and teens. They investigate reports of child abuse, neglect, or abandonment and, when needed, provide compassionate care placement with foster parents or residential programs. At-risk children and their families are supported through referrals to social services, helping client homes to be safe, stable, nurturing places. Staff respond to reports of abuse and neglect, day or night, through the 24-hour hotline. FYC staff members also provide community training about child abuse prevention and mandated reporting. For more information about FYC, please visit their website . Child Protective Services Social Workers in FYC may be assigned to one or more programs within the Division and may work from a variety of regional offices located in the County. The Division provides a wide spectrum of protective, regulatory, preventative, and placement services, including but not limited to: Assessing client and family strengths and needs to develop and monitor parents' compliance with treatment case plans Investigating allegations of child abuse and neglect Engaging with the Dependency Court via applications for protective custody warrants, written court reports, court appearances, providing support to clients and witnesses, and providing testimony Making services available to intact families, to assist in the remediation of existing problems Filing petitions and other legal documents with the Juvenile Court to have children who have been abused or neglected removed from parental care Determining living arrangements for children and youth Maintaining confidential information in accordance with legal standards and County regulations Supporting family and children visitation sessions Providing reunification services to parents whose children have been removed from their care Collaborating with attorneys, the Juvenile Court, service providers, tribal representatives, and foster care providers Ensuring all services are delivered in a respectful, culturally sensitive, and appropriate manner Participating in evening and weekend Emergency Response standby coverage as needed The ideal candidates will possess: A Master's Degree in Social Work or a Master's Degree from a two year counseling program The ability to remain calm and multitask while interacting with children and families in stressful situations A passion for child welfare and working with youth and families who have experienced trauma The ability to think critically through complex and emotionally charged situations Thorough understanding of the regulations and laws that govern child welfare work The ability to adapt to meet the changing needs of clients while maintaining tact, objectivity, sensitivity, and sound judgment Experience assessing and evaluating home and family situations to determine the need for crisis intervention or a safety plan Strong verbal and written communication skills Experience exercising sound judgment to make diagnostic risk assessments and decisions regarding the placement of children or youth The ability to develop and utilize community resources to best serve our clients’ needs Working knowledge and a basic understanding of how to support FYC’s mission and vision Basic computer skills including Outlook, Word, and Excel Bilingual (English/Spanish) skills are desired but not required About the Human Services Department (HSD) HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community. As the largest agency in Sonoma County government, our mission is to protect vulnerable children and adults, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFRESH, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing high-quality, client-focused, cost-effective services and values the diversity, integrity, teamwork, leadership, and accountability of all staff in accomplishing the mission of the department. The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services . What We Offer At the Human Services Department's Family, Youth, & Children (FYC) Division, we deliver exemplary employee training and mentoring, resulting in a strong learning environment. We provide our employees cost-free supervision for licensure hours after successful completion of CORE training and passing probation. Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education * Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This recruitment is currently being conducted to fill five Child Protective Services Social Worker positions. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education and work experience which would provide an opportunity to acquire the knowledge and abilities listed herein. Normally, this would include possession of a Master's Degree in social work, or a Master's Degree from a two year counseling program, such as marriage and family therapy, clinical counseling, mental health counseling, addiction counseling, and counseling psychology, upon appointment. OR Graduation from college, with a Bachelor's Degree in social work, sociology, psychology or other behavioral science; and three years of social work case management experience, performing duties such as mental health assessments; conducting investigations of abuse and neglect, including an assessment for child risk and safety; and developing and modifying social work case plans. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable Knowledge of: Current principles, practices, and techniques of social work; casework methods and techniques with particular reference to problems of child neglect, abandonment, and abuse; current philosophy and practices in the field of Child Social Services; psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients; signs, stages, and dynamics of abuse, and the effects of abuse on child/adult development and behavior; signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families; standards for maintaining clients safely in the home; options for placement; effects of removing clients from unsafe situations. Working knowledge of: Principles and methodologies of research, analysis, problem solving, and decision making; laws, rules, and regulations governing the operation of public social services agencies and the role and responsibilities of a social worker; medical, legal, economic, and social management needs of individuals and families. Knowledge of: Strategies and protocols surrounding crisis intervention techniques such as voice modulation; principles of community organization; resources available in the community for referral or utilization in employment or social service programs. Ability to: Use social work methods and evaluation techniques to determine appropriate treatment in difficult, emotional, confrontational, and crisis situations while maintaining a professional demeanor; utilize various strategies to address the cumulative impact of a high stress environment; work on-call and extended hours; develop therapeutic relationships in order to conduct crisis intervention and therapeutic social work counseling; employ effective stress management techniques and methods of self-care; exercise tact, objectivity, sensitivity, sound judgment, and cultural awareness; control personal bias and apply social work ethics; assess and evaluate home and family situations to determine if crisis intervention or a safety plan is needed; exercise sound judgment in making diagnostic risk assessments and decisions regarding placement of children; assist in transport of children; develop and utilize community resources to best serve clients' needs; interpret, explain, and apply complex laws, rules, regulations, policies, and procedures; provide guidance and consultation to other staff; learn and use various computer applications, databases, and specialized software programs; write clear, descriptive, and detailed reports under time constraints; maintain confidentiality of files and records; and keep and prepare accurate and timely records. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Tech: EV IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
The Napa Valley The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees. As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. The Position Child Protective Services Workers I/II demonstrate complex social services techniques and expertise in their respective cases. Casework is generally in the areas of adoptions and protective services. The responsibilities may include authorizing the provision of services and, in some cases, directly providing such services. Title IV-E graduate students who will graduate in the next three (3) months are strongly encouraged to apply. A letter from their graduate school which indicates meeting all the requirements for the degree and MSW will be conferred on the date of graduation is required for submission at the time of application. Failure to submit this documentation will result in disqualification from further consideration. Vacancies may be filled at either the I or II level depending on education and experience. Being bilingual in Spanish is preferred but not required. SALARY: Child Protective Services Worker I: $ 48. 56 - $ 58. 01 Hourly $3,884.80 - $4,640.80 Biweekly $8,417.06 - $10,055.06 Monthly $101,004.80 - $ 120,660.80 Annually Child Protective Services Worker II : $ 52. 04 - $ 62. 32 Hourly $4,163.20 - $ 4,985.60 Biweekly $9,020.26 - $10,802.13 Monthly $108,243.20 - $ 129,625.60 Annually The Recruitment Process: 1. Applications will be accepted on-line on a continuous basis. 2. Subject Matter Experts will review responses from supplemental questions on a continuous basis. The most qualified candidates from the scoring of supplemental questions will be invited to an Oral Panel Interview. 3. Oral Panel Interviews will be scheduled on a continuous basis by the hiring department. Only the most qualified candidates from Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration. Human Resources reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Investigates child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents, analyzing information and data collected, determining degree of danger and risk of future abuse and neglect, determining if removal of the child from the home is necessary, and conducting time sensitive investigations per court order or in compliance with State of California law Investigate and assess alleged child abuse/neglect complaints, often under time constraints and stressful conditionsvisit clients in their residence to assess suitability of living conditions and capabilities of parents and/or caretakersevaluate the presence and level of risk to the client utilizing Safety Organized Practice and Structured Decision MakingProvides intervention services pertaining to children and families as deemed appropriate.Provides verbal and written recommendations, in regard to the case planning for children, to representatives of the juvenile court, family court, residential treatment centers/programs, and other agencies.Facilitates family reunification by monitoring behavior and progress displayed by family members, interacting with family members to provide encouragement and support, and provide services so that children may be successfully reunified with their parents; documents family reunification and maintenance steps by writing progress reports and case plans that serve as legal documents or court orders.Prepares appropriate case plans with parental input, as per court orders or voluntary services, by using the automated CWS/CMS system, and submits such plans to the assigned supervisor and courts for approval.Prepare extensive court reports and testify in court; assist attorneys in preparation of court actions and coordinate the service of subpoenas.administer and process court-ordered drug testsinterpret state policies, rules, and regulations to clients, applicants, and other involved partiesUses automated case management (CMS/CWS) systems to write status reports and document actions pertaining to assigned cases.Evaluates the actions or behavior of parents, children, and other persons associated with cases and determines the need for appropriate individual or family educational or counseling programs such as parenting skills, drug testing, substance abuse, or other educational/counseling programs.Conducts permanency and long term planning, such as foster care, guardianship, or adoption, for children who have been removed from homes or placement facilities.Places children in homes of family and non-family members, foster homes, and residential treatment centers.Monitors the behavior and well-being of children who have been placed in foster homes and residential treatment centers.Participate in staff development programs to increase technical competence.Participate in community planning for the protection and care of children, and to identify potentially harmful influences to children.Serves as a member of teams consisting of professionals from law enforcement agencies, medical agencies, and other outside agencies organized to discuss cases/referrals/investigations, develop or revise policies and procedures, perform process improvements, or enhance collaborative efforts.Researches the availability of foster homes by contacting CWS employees who handle placement coordination, reviewing lists of available foster homes, and making contacts with resources/persons.Conducts assessments of homes belonging to relatives or non-related extended family members to ensure that homes are appropriate for children who have been removed from their homes.Provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral. Emergency response coverage for after-hours investigations on a rotational basis. TYPICAL QUALIFICATIONS KNOWLEDGE OF: Basic principles and techniques of interviewing and recording in social casework. Laws, rules, and regulations governing the operation of the public welfare agency. Community organizations and the social problems calling for the use of public and private community resources. Basic principles involved in the nature, growth, and development of personality and in-group processes. Local socioeconomic conditions, current problems, and methodologies in the field of public social service. Social service research methods. Physiological and psychological influences on personality. ABILITY TO: Operate a motor vehicle in order to transport clients. Perform a variety of social casework functions, including the investigation, supervision, placement, and care of dependent children, children in foster homes, or other child welfare cases through routine or emergency referrals. Analyze situations and adopt effective courses of action, often under stressful conditions. Apply existing laws, rules, and regulations to welfare department operations. Interview, record, and analyze cases. Create, process, and complete necessary case records and reports manually and electronically, within mandated time frames, to meet federal audit requirements and outcome performance objectives. Work constructively within a community setting and effectively use appropriate resources and services. Apply the principles of child psychology and family relationships. Evaluate personal and psychological factors in the child and/or family's situation. Develop and implement short and long-term treatment/service plans. Provide case management services. Coordinate activities with law enforcement, legal authorities, and court systems. Act as an advocate on behalf of the client in situations where the client is unable to act on their own behalf. Provide information and referrals to other services available from government agencies and community-based organizations. Provide casework consultations to staff members without advanced training. Work collaboratively with staff from other related governmental programs, community-based organizations, schools, and/or the courts. Act as a lead worker in the respective team or unit. Employ effective communication and interpersonal skills. DESIRABLE TRAITS: Communicates effectively, knowledge worker, customer focused, values and respects others, drives to excel, teamwork and collaboration, continuous learning, demonstrates ethical behavior, supportive of change. EXPERIENCE AND EDUCATION To qualify for this classification, an individual must possess the following combination of experience and education that would likely produce the required knowledge, skills and abilities. A desirable combination is: Child Protective Services Worker I: Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field. Child Protective Services Worker II: Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field AND a minimum of one year of post-graduate paid case management/social work experience in a public, private, or nonprofit agency within Child Protective Services. Qualifying post-graduate paid case management/social work experience must include : primary responsibility for a long-term caseload, development of service/treatment plans; investigations of child abuse reports; monitoring compliance through home calls, field calls, and other personal contact; modification of treatment plans as needed/required; and authority to impose sanctions for non-compliance, impacting benefits or services. SPECIAL REQUIREMENTS: Child Protective Services Worker I and II Possession of a valid Class C California driver's license is required upon appointment. Employees must have the ability to travel to designated locations. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Loss of the required State licensure may result in termination or reassignment. PHYSICAL CHARACTERISTICS: The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. Continuous: upward and downward flexion of the neck. Frequent: sitting, walking, standing, bending and twisting of waist, repetitive use of hands to operate computers, printers, and copiers, and lifting and carrying case files weighing up to 25 pounds. Occasional: squatting, kneeling simple grasping, reaching above and below shoulder level. ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
Mar 05, 2024
Full Time
The Napa Valley The Napa Valley - Internationally known for its fine wines exciting restaurants and world-class resorts, is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage. Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities. The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities. Napa County as an Employer The County of Napa is a highly respected employer within the local community as well as throughout the region. We offer rewarding and challenging work, flexible hours, competitive salaries, a comprehensive benefits package and tremendous opportunities for career growth. At the County of Napa we truly value our employees and are committed to diversity in our family-oriented environment. This is why we are the Employer of Choice for more than 1,400 employees. As an organization, the County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. The Position Child Protective Services Workers I/II demonstrate complex social services techniques and expertise in their respective cases. Casework is generally in the areas of adoptions and protective services. The responsibilities may include authorizing the provision of services and, in some cases, directly providing such services. Title IV-E graduate students who will graduate in the next three (3) months are strongly encouraged to apply. A letter from their graduate school which indicates meeting all the requirements for the degree and MSW will be conferred on the date of graduation is required for submission at the time of application. Failure to submit this documentation will result in disqualification from further consideration. Vacancies may be filled at either the I or II level depending on education and experience. Being bilingual in Spanish is preferred but not required. SALARY: Child Protective Services Worker I: $ 48. 56 - $ 58. 01 Hourly $3,884.80 - $4,640.80 Biweekly $8,417.06 - $10,055.06 Monthly $101,004.80 - $ 120,660.80 Annually Child Protective Services Worker II : $ 52. 04 - $ 62. 32 Hourly $4,163.20 - $ 4,985.60 Biweekly $9,020.26 - $10,802.13 Monthly $108,243.20 - $ 129,625.60 Annually The Recruitment Process: 1. Applications will be accepted on-line on a continuous basis. 2. Subject Matter Experts will review responses from supplemental questions on a continuous basis. The most qualified candidates from the scoring of supplemental questions will be invited to an Oral Panel Interview. 3. Oral Panel Interviews will be scheduled on a continuous basis by the hiring department. Only the most qualified candidates from Oral Panel Interviews will be placed on the eligibility list and referred to the hiring manager for further consideration. Human Resources reserves the right to make changes to the recruitment process and schedule at any time. Example of Duties The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Investigates child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents, analyzing information and data collected, determining degree of danger and risk of future abuse and neglect, determining if removal of the child from the home is necessary, and conducting time sensitive investigations per court order or in compliance with State of California law Investigate and assess alleged child abuse/neglect complaints, often under time constraints and stressful conditionsvisit clients in their residence to assess suitability of living conditions and capabilities of parents and/or caretakersevaluate the presence and level of risk to the client utilizing Safety Organized Practice and Structured Decision MakingProvides intervention services pertaining to children and families as deemed appropriate.Provides verbal and written recommendations, in regard to the case planning for children, to representatives of the juvenile court, family court, residential treatment centers/programs, and other agencies.Facilitates family reunification by monitoring behavior and progress displayed by family members, interacting with family members to provide encouragement and support, and provide services so that children may be successfully reunified with their parents; documents family reunification and maintenance steps by writing progress reports and case plans that serve as legal documents or court orders.Prepares appropriate case plans with parental input, as per court orders or voluntary services, by using the automated CWS/CMS system, and submits such plans to the assigned supervisor and courts for approval.Prepare extensive court reports and testify in court; assist attorneys in preparation of court actions and coordinate the service of subpoenas.administer and process court-ordered drug testsinterpret state policies, rules, and regulations to clients, applicants, and other involved partiesUses automated case management (CMS/CWS) systems to write status reports and document actions pertaining to assigned cases.Evaluates the actions or behavior of parents, children, and other persons associated with cases and determines the need for appropriate individual or family educational or counseling programs such as parenting skills, drug testing, substance abuse, or other educational/counseling programs.Conducts permanency and long term planning, such as foster care, guardianship, or adoption, for children who have been removed from homes or placement facilities.Places children in homes of family and non-family members, foster homes, and residential treatment centers.Monitors the behavior and well-being of children who have been placed in foster homes and residential treatment centers.Participate in staff development programs to increase technical competence.Participate in community planning for the protection and care of children, and to identify potentially harmful influences to children.Serves as a member of teams consisting of professionals from law enforcement agencies, medical agencies, and other outside agencies organized to discuss cases/referrals/investigations, develop or revise policies and procedures, perform process improvements, or enhance collaborative efforts.Researches the availability of foster homes by contacting CWS employees who handle placement coordination, reviewing lists of available foster homes, and making contacts with resources/persons.Conducts assessments of homes belonging to relatives or non-related extended family members to ensure that homes are appropriate for children who have been removed from their homes.Provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral. Emergency response coverage for after-hours investigations on a rotational basis. TYPICAL QUALIFICATIONS KNOWLEDGE OF: Basic principles and techniques of interviewing and recording in social casework. Laws, rules, and regulations governing the operation of the public welfare agency. Community organizations and the social problems calling for the use of public and private community resources. Basic principles involved in the nature, growth, and development of personality and in-group processes. Local socioeconomic conditions, current problems, and methodologies in the field of public social service. Social service research methods. Physiological and psychological influences on personality. ABILITY TO: Operate a motor vehicle in order to transport clients. Perform a variety of social casework functions, including the investigation, supervision, placement, and care of dependent children, children in foster homes, or other child welfare cases through routine or emergency referrals. Analyze situations and adopt effective courses of action, often under stressful conditions. Apply existing laws, rules, and regulations to welfare department operations. Interview, record, and analyze cases. Create, process, and complete necessary case records and reports manually and electronically, within mandated time frames, to meet federal audit requirements and outcome performance objectives. Work constructively within a community setting and effectively use appropriate resources and services. Apply the principles of child psychology and family relationships. Evaluate personal and psychological factors in the child and/or family's situation. Develop and implement short and long-term treatment/service plans. Provide case management services. Coordinate activities with law enforcement, legal authorities, and court systems. Act as an advocate on behalf of the client in situations where the client is unable to act on their own behalf. Provide information and referrals to other services available from government agencies and community-based organizations. Provide casework consultations to staff members without advanced training. Work collaboratively with staff from other related governmental programs, community-based organizations, schools, and/or the courts. Act as a lead worker in the respective team or unit. Employ effective communication and interpersonal skills. DESIRABLE TRAITS: Communicates effectively, knowledge worker, customer focused, values and respects others, drives to excel, teamwork and collaboration, continuous learning, demonstrates ethical behavior, supportive of change. EXPERIENCE AND EDUCATION To qualify for this classification, an individual must possess the following combination of experience and education that would likely produce the required knowledge, skills and abilities. A desirable combination is: Child Protective Services Worker I: Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field. Child Protective Services Worker II: Possession of a Master's degree in Social Work, Counseling, Psychology, or a closely related field AND a minimum of one year of post-graduate paid case management/social work experience in a public, private, or nonprofit agency within Child Protective Services. Qualifying post-graduate paid case management/social work experience must include : primary responsibility for a long-term caseload, development of service/treatment plans; investigations of child abuse reports; monitoring compliance through home calls, field calls, and other personal contact; modification of treatment plans as needed/required; and authority to impose sanctions for non-compliance, impacting benefits or services. SPECIAL REQUIREMENTS: Child Protective Services Worker I and II Possession of a valid Class C California driver's license is required upon appointment. Employees must have the ability to travel to designated locations. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. Loss of the required State licensure may result in termination or reassignment. PHYSICAL CHARACTERISTICS: The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this classification. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of a job, on a case-by-case basis. Continuous: upward and downward flexion of the neck. Frequent: sitting, walking, standing, bending and twisting of waist, repetitive use of hands to operate computers, printers, and copiers, and lifting and carrying case files weighing up to 25 pounds. Occasional: squatting, kneeling simple grasping, reaching above and below shoulder level. ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction About the Position: This is a grant funded position that will include benefits. Performs professional level social services activities which may include crisis intervention, information and referral services, facilitation of support groups, home visits, short term supportive intervention, eligibility determination and/or case management at the City recreation/social services centers. This job classification typically works with vulnerable/at-risk populations. Senior Centers Assignment: • Provides case management for seniors including resource information, stabilization, transition, loss, support, advocacy, and assistance with applications for state, federal and local programs. • Provides ongoing assistance to seniors and their families applying for long term care, veteran benefits and other programs. • Provides protection for seniors with limited capacities (whether physical or mental) and educates them on exploitation. • Maintains up to date knowledge of changes in Medicare and health benefits Minimum Qualifications Education and Experience A Bachelor's Degree in Social Work, Psychology or closely related field from an accredited educational institution. Two years' work experience in Social Work, clinical counseling or closely related field. An equivalent combination of education and job-related experience may substitute for the educational requirements on a year-for-year basis. Preferred : Master's degree in Social Work. Licensing, Certifications and Other Requirements All Assignments Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Arizona Department of Public Safety (DPS) Level 1 Fingerprint Clearance Card is required within 60 days of hire dateor promotion Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Provides supportive intervention, assessments, direct service, behavior management, and assistance to individuals with physical needs, and social and emotional problems. Maintains client confidentiality with regards to client interactions and client records. Provides various direct social services for citizens in need of assistance including health care, employment opportunity information, food, clothing, eviction prevention, utility assistance, education, community outreach and information and referral. Assesses individual and family needs, determines eligibility, identifies appropriate services and provides case coordination, case management and follow-up. Provides assistance in identifying necessary resources and refers to local social service agencies as needed. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a normal City office environment. Lift and carry office materials, food boxes, donated items, tables and chairs up to 50 pounds. Operate a variety of standard office equipment including a computer, telephone, copy and fax machine requiring continuous and repetitive arm, hand, and eye movement. Travel to/from meetings and various City locations. Work evening and weekend hours as needed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 4/3/2024 11:59 PM Arizona
Mar 21, 2024
Full Time
Introduction About the Position: This is a grant funded position that will include benefits. Performs professional level social services activities which may include crisis intervention, information and referral services, facilitation of support groups, home visits, short term supportive intervention, eligibility determination and/or case management at the City recreation/social services centers. This job classification typically works with vulnerable/at-risk populations. Senior Centers Assignment: • Provides case management for seniors including resource information, stabilization, transition, loss, support, advocacy, and assistance with applications for state, federal and local programs. • Provides ongoing assistance to seniors and their families applying for long term care, veteran benefits and other programs. • Provides protection for seniors with limited capacities (whether physical or mental) and educates them on exploitation. • Maintains up to date knowledge of changes in Medicare and health benefits Minimum Qualifications Education and Experience A Bachelor's Degree in Social Work, Psychology or closely related field from an accredited educational institution. Two years' work experience in Social Work, clinical counseling or closely related field. An equivalent combination of education and job-related experience may substitute for the educational requirements on a year-for-year basis. Preferred : Master's degree in Social Work. Licensing, Certifications and Other Requirements All Assignments Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Arizona Department of Public Safety (DPS) Level 1 Fingerprint Clearance Card is required within 60 days of hire dateor promotion Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Provides supportive intervention, assessments, direct service, behavior management, and assistance to individuals with physical needs, and social and emotional problems. Maintains client confidentiality with regards to client interactions and client records. Provides various direct social services for citizens in need of assistance including health care, employment opportunity information, food, clothing, eviction prevention, utility assistance, education, community outreach and information and referral. Assesses individual and family needs, determines eligibility, identifies appropriate services and provides case coordination, case management and follow-up. Provides assistance in identifying necessary resources and refers to local social service agencies as needed. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a normal City office environment. Lift and carry office materials, food boxes, donated items, tables and chairs up to 50 pounds. Operate a variety of standard office equipment including a computer, telephone, copy and fax machine requiring continuous and repetitive arm, hand, and eye movement. Travel to/from meetings and various City locations. Work evening and weekend hours as needed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 4/3/2024 11:59 PM Arizona
MOHAVE COUNTY, AZ
Lake Havasu City, AZ, United States
Job Summary Mohave County Community Services Department is currently recruiting for a Program Representative in the Workforce Development division in the Lake Havasu City location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position. Must provide an acceptable three (3) year driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work.
Mar 08, 2024
Full Time
Job Summary Mohave County Community Services Department is currently recruiting for a Program Representative in the Workforce Development division in the Lake Havasu City location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position. Must provide an acceptable three (3) year driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work.
MOHAVE COUNTY, AZ
As assigned within Mohave County, AZ, United States
Job Summary Mohave County Community Services is currently recruiting for 2 Program Representatives in the Workforce Development Division 1 in the La Paz County, AZ location and 1 in the Kingman, AZ location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act and the Quest Disaster recovery National Dislocated Worker Grant relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Performs related work as required under the local approved policies and procedures for the Quest Disaster Recovery National Dislocated Worker Grant Program. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position. Must provide an acceptable three (3) year driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work.
Mar 08, 2024
Full Time
Job Summary Mohave County Community Services is currently recruiting for 2 Program Representatives in the Workforce Development Division 1 in the La Paz County, AZ location and 1 in the Kingman, AZ location. *This is a Grant Funded Position* Performs professional level work in delivery of career coaching services for participants of employment and training programs in the areas of employment competency, outreach service, vocational placement or other related activities as defined by program and grant requirements awarded to the Mohave County Arizona@Work Job Center. REPORTS TO Work is performed under direction of a higher level of authority. SUPERVISION EXERCISED The employee is expected to exercise initiative and independent judgment in performing program activities in accordance and ensuring compliance with established policies, procedures, regulations and requirements. Essential Job Functions Implements program requirements of the Workforce Innovation & Opportunity Act and the Quest Disaster recovery National Dislocated Worker Grant relating to adult, dislocated workers and/or youth participants; determines eligibility for program enrollment based on income criteria and priorities of service; explains program rules, regulations, and procedures to participants; enrolls participants and prepares employment and training plans; provides on-going case management and career coaching to support plan implementation. Creates and updates hard copy and electronic database client files by recording each contact made with clients and families; maintains records required for active participants and for follow-up after these clients are exited from the program. Serves as a liaison between clients and community agencies; collaborates with relevant agencies to create and work toward unified case management plans. Maintains an awareness of local job market and opportunities to assist in providing guidance to clients; may attend job fairs, conduct special workshops, presentations, group orientations, or perform other training and outreach services. Counsels and assists clients in understanding causes of and contributing factors to their barriers to employment and persuades them to identify and utilize personal and external resources to resolve or alleviate those barriers. Assesses participant need for support services; provides remedial budget counseling and evaluates participant income/expenses, determining means to resolve financial gaps. Researches, recommends and administers assessment instruments; evaluates and interprets results of assessment instruments such as, but not limited to: Test of Adult Basic Education (TABE), WorkKeys, O*Net and others. Reviews, and teaches employment competency curriculum to include pre-employment, work maturity, and soft skills. Reviews classwork and documentation for employment competency program. May participate on relevant committees, councils and/or boards, as assigned. SECONDARY JOB FUNCTIONS Performs related work as required. Performs special assignments as requested. Performs related work as required under the local approved policies and procedures for the Quest Disaster Recovery National Dislocated Worker Grant Program. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications A Bachelor's degree in education, social work or other related field. Two (2) years case management experience that includes the provision of training in employment competency, job skills or other skills design to develop and enhance an individual's employable knowledge, skills and abilities in acquiring future employment. Or any equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT Must possess a valid State of Arizona Driver's License at the start of employment and maintain said license while employed in this position. Must provide an acceptable three (3) year driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Mohave County Rules, Administrative Procedures, Code of Ethics, and department policies, rules, regulations, and procedures. Current state and federal labor laws and of labor relations practices and activities. Understanding, interpreting and applying pertinent federal and state laws and regulations, technical materials and departmental procedures to the planning, coordinating, and performing of activities associated with employment competency activities and program responsibilities of the Mohave County One-Stop Career Center. Workforce-related and social service agencies and programs available in the community. Development/implementation of employment competency and job skills curriculum. Effective interviewing and counseling techniques. Training and instructional methods and techniques used in the development and enhancement of an individual's knowledge, skills and abilities in preparation for employment. Employment practices and procedures. Current policies and regulations governing eligibility for clients. Job market trends including occupational requirements of employers in the community. Principles and practices of leadership and supervision. Modern office practices and procedures. Skill in: Teaching principles and instructional methods and techniques. The operation of computer hardware and software and peripherals, calculators, and electronic presentation equipment. Ability to: Effectively aid others in learning employment competencies and job skills. Develop curricula and/or design projects for individuals and groups to enhance employment competency; develop and revise supporting testing/training materials and manuals. Conduct teaching sessions and develop and obtain appropriate teaching materials. Plan, organize, coordinate, implement, and develop programs. Set priorities, assign, schedule, train, supervise and evaluate work activities and to persuade assigned personnel effectively. Apply pertinent federal and state laws and regulations. Analyze and evaluate data collected to develop and prepare concise, orderly recommendations and reports in a timely manner. Communicate clearly and concisely, both orally and in writing. Maintain accurate and up-to-date records and documentation. Analyze situations and determine appropriate or alternative actions. Make decisions in accordance with established policies and regulations. Establish and maintain cooperative working relationships with those contacted in the course of work.
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Sonoma County Human Services Department is looking for energetic individuals currently enrolled in workforce development programs to assist their Employment & Training Job Link Program! Please note: To be considered for this opportunity, you must be enrolled in a formal workforce development program. Examples include: Conservation Corps North Bay, SAY (Social Advocates for Youth), etc. As a Job Link Intern with the County of Sonoma, you will perform a variety of administrative and clerical activities, such as: creating, updating, and closing client case files (physical and/or electronic); creating and managing appointment spreadsheets; managing Job Link emails and interpretation requests; processing invoices and reimbursements; contacting clients quarterly for data collection purposes; entering data in program databases; answering phones; assisting Job Link staff with projects; scheduling/attending meetings and taking notes; and performing other duties as assigned. As a Work Experience Intern, you will participate in structured on-the-job training assignments in the Employment and Training Division of the Human Services Department and will learn a wide variety of tasks, including: An overview of the function and services of the Job Link program Microsoft Office Suite programs, data collection, and data entry Customer service, time management, and organization skills Verbal and written communication skills Teamwork, leadership, and professionalism EMPLOYMENT Interns are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as: long-term disability insurance coverage; accrual of vacation and sick leave; participation in the County retirement program; or eligibility to take promotional examinations. Paid interns may meet the eligibility requirements (generally worked 11 consecutive pay periods with a minimum of 440 hours and are scheduled at least 40 hours per pay period) to qualify for a County contribution toward medical coverage. Dependent coverage may also be available at employee's cost. Interns may not work in excess of 1,560 hours in a twelve month period. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Current enrollment as a participant in a formal workforce development program. Experience: None required. License: Possession of a valid driver's license at the appropriate level including necessary endorsements as required by the State of California may be required depending upon assignment to perform the essential functions of the position. Knowledge, Skills, and Abilities Some knowledge of: basic customer service skills; general goals and purposes of county and departmental programs, services, and operations; and basic occupational hazards and standard safety practices. Ability to : Understand and follow oral and written instructions; work under supervision; learn and perform assigned tasks and routines; establish and maintain harmonious work relationships with co-workers and the general public; work in an efficient and safe manner. Selection Procedure & Some Helpful Tips When Applying Applications and supplemental questionnaires will be reviewed to ensure candidates meet the minimum requirements for the position. Candidates possessing these requirements will be referred to the department for further consideration. The hiring department will contact candidates who appear to best meet the requirements and needs of the position and take further steps in making a selection for the internship. If selected, candidates must show proof of current enrollment as a participant in a workforce development program. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: UNREPRESENTED* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 05, 2024
Variable Shift
Position Information The Sonoma County Human Services Department is looking for energetic individuals currently enrolled in workforce development programs to assist their Employment & Training Job Link Program! Please note: To be considered for this opportunity, you must be enrolled in a formal workforce development program. Examples include: Conservation Corps North Bay, SAY (Social Advocates for Youth), etc. As a Job Link Intern with the County of Sonoma, you will perform a variety of administrative and clerical activities, such as: creating, updating, and closing client case files (physical and/or electronic); creating and managing appointment spreadsheets; managing Job Link emails and interpretation requests; processing invoices and reimbursements; contacting clients quarterly for data collection purposes; entering data in program databases; answering phones; assisting Job Link staff with projects; scheduling/attending meetings and taking notes; and performing other duties as assigned. As a Work Experience Intern, you will participate in structured on-the-job training assignments in the Employment and Training Division of the Human Services Department and will learn a wide variety of tasks, including: An overview of the function and services of the Job Link program Microsoft Office Suite programs, data collection, and data entry Customer service, time management, and organization skills Verbal and written communication skills Teamwork, leadership, and professionalism EMPLOYMENT Interns are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as: long-term disability insurance coverage; accrual of vacation and sick leave; participation in the County retirement program; or eligibility to take promotional examinations. Paid interns may meet the eligibility requirements (generally worked 11 consecutive pay periods with a minimum of 440 hours and are scheduled at least 40 hours per pay period) to qualify for a County contribution toward medical coverage. Dependent coverage may also be available at employee's cost. Interns may not work in excess of 1,560 hours in a twelve month period. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Current enrollment as a participant in a formal workforce development program. Experience: None required. License: Possession of a valid driver's license at the appropriate level including necessary endorsements as required by the State of California may be required depending upon assignment to perform the essential functions of the position. Knowledge, Skills, and Abilities Some knowledge of: basic customer service skills; general goals and purposes of county and departmental programs, services, and operations; and basic occupational hazards and standard safety practices. Ability to : Understand and follow oral and written instructions; work under supervision; learn and perform assigned tasks and routines; establish and maintain harmonious work relationships with co-workers and the general public; work in an efficient and safe manner. Selection Procedure & Some Helpful Tips When Applying Applications and supplemental questionnaires will be reviewed to ensure candidates meet the minimum requirements for the position. Candidates possessing these requirements will be referred to the department for further consideration. The hiring department will contact candidates who appear to best meet the requirements and needs of the position and take further steps in making a selection for the internship. If selected, candidates must show proof of current enrollment as a participant in a workforce development program. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: EP HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: UNREPRESENTED* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
City of Scottsdale, Arizona
Scottsdale, Arizona, United States
Introduction Paiute Neighborhood Center is seeking an organized, empathetic, bilingual, critical thinker to assist our social services team with crisis case management and improving community health. Located near Old Town Scottsdale, the Paiute Neighborhood Center is a dynamic campus ready to welcome an experienced, motivated professional who is interested in contributing to our vision for the future and work that truly matters. Minimum Qualifications Education and Experience A Bachelor's Degree in Social Work, Psychology or closely related field from an accredited educational institution. Two years' work experience in Social Work, clinical counseling or closely related field. An equivalent combination of education and job-related experience may substitute for the educational requirements on a year-for-year basis. Preferred : Master's degree in Social Work. Licensing, Certifications and Other Requirements All Assignments Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Arizona Department of Public Safety (DPS) Level 1 Fingerprint Clearance Card is required within 60 days of hire dateor promotion Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Maintains client confidentiality with regards to client interactions and client records. Provides various direct social services for citizens in need of assistance including health care, employment opportunity information, food, clothing, eviction prevention, utility assistance, education, community outreach and information and referral. Assesses individual and family needs, determines eligibility, identifies appropriate services and provides case coordination, case management and follow-up. Provides assistance in identifying necessary resources and refers to local social service agencies as needed. Plans, develops, and coordinates the delivery and evaluation of services, programs and special events for youth, families, seniors, the homeless, volunteers and community groups. Maintains up-to-date, detailed client records and statistics. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a normal City office environment. Lift and carry office materials, food boxes, donated items, tables and chairs up to 50 pounds. Operate a variety of standard office equipment including a computer, telephone, copy and fax machine requiring continuous and repetitive arm, hand, and eye movement. Travel to/from meetings and various City locations. Work evening and weekend hours as needed. Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including: 12 Paid Holidays, which includes 1 Floating Holiday Vacation Accrual; starts at 10.3 hours/month Sick Leave Accrual; 8 hours/month Medical (which includes behavioral health coverage), Dental and Vision Benefits City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance Tuition Reimbursement; $2,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide Pet Insurance Bilingual pay compensation Please visit the Benefits Information page for more information. Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 3/27/2024 11:59 PM Arizona
Mar 13, 2024
Full Time
Introduction Paiute Neighborhood Center is seeking an organized, empathetic, bilingual, critical thinker to assist our social services team with crisis case management and improving community health. Located near Old Town Scottsdale, the Paiute Neighborhood Center is a dynamic campus ready to welcome an experienced, motivated professional who is interested in contributing to our vision for the future and work that truly matters. Minimum Qualifications Education and Experience A Bachelor's Degree in Social Work, Psychology or closely related field from an accredited educational institution. Two years' work experience in Social Work, clinical counseling or closely related field. An equivalent combination of education and job-related experience may substitute for the educational requirements on a year-for-year basis. Preferred : Master's degree in Social Work. Licensing, Certifications and Other Requirements All Assignments Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work. Arizona Department of Public Safety (DPS) Level 1 Fingerprint Clearance Card is required within 60 days of hire dateor promotion Other pertinent licenses and/or certifications may be required of some positions depending on division/department/section assignment. Essential Functions Maintains client confidentiality with regards to client interactions and client records. Provides various direct social services for citizens in need of assistance including health care, employment opportunity information, food, clothing, eviction prevention, utility assistance, education, community outreach and information and referral. Assesses individual and family needs, determines eligibility, identifies appropriate services and provides case coordination, case management and follow-up. Provides assistance in identifying necessary resources and refers to local social service agencies as needed. Plans, develops, and coordinates the delivery and evaluation of services, programs and special events for youth, families, seniors, the homeless, volunteers and community groups. Maintains up-to-date, detailed client records and statistics. Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Most work is performed in a normal City office environment. Lift and carry office materials, food boxes, donated items, tables and chairs up to 50 pounds. Operate a variety of standard office equipment including a computer, telephone, copy and fax machine requiring continuous and repetitive arm, hand, and eye movement. Travel to/from meetings and various City locations. Work evening and weekend hours as needed. Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including: 12 Paid Holidays, which includes 1 Floating Holiday Vacation Accrual; starts at 10.3 hours/month Sick Leave Accrual; 8 hours/month Medical (which includes behavioral health coverage), Dental and Vision Benefits City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance Tuition Reimbursement; $2,500/year Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit Supplemental Retirement Plans through Nationwide Pet Insurance Bilingual pay compensation Please visit the Benefits Information page for more information. Click here to review the entire job description. The City of Scottsdale reserves the right to change this process at any time. PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491. This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Closing Date/Time: 3/27/2024 11:59 PM Arizona
Sonoma County, CA
Santa Rosa, California, United States
Position Information Are you an experienced Alcohol and Other Drug Services professional? Are you looking to provide critical services to your community? If yes, apply to our Alcohol and Other Drug Services Specialist position! Starting salary up to $50.82 ($106,067/year) and a competitive total compensation package!* Find out what it's like to work as an Alcohol and Other Drug Services professional with the County of Sonoma by watching Laura's story here . Due to regulatory changes, California Health and Safety Code Section 11833(b)(1) requires that any individual who provides counseling services in a licensed or certified AODS program, except for licensed professionals (see Minimum Qualifications for this defined)*, must be registered or certified with an organization approved by the California Department of Health Care Services (DHCS). Individuals must be currently licensed, registered, or certified to be eligible for employment. A list of approved certification agencies recognized by the DHCS may be found here . The Alcohol and Other Drug Services (AODS) Specialist is an integral part of the County of Sonoma's Substance Use Disorder programs. This position will conduct counseling sessions, screenings, and assessments. They will use this information to develop treatment plans and problem lists, and provide referrals as needed while monitoring their clients' progress on an ongoing basis. Some of the additional duties include: Preparing data, reports, and summaries for the team and their supervisors Acting as a court coordinator to collect client information and progress in the program and reporting this information to the courts Developing, revising, implementing, and updating enrollment criteria, policies, procedures, and program development Acting as a lead with oversight of a small staff or treatment team to coordinate service delivery to clients Collaborating with and acting as the primary liaison between contractors, courts, agencies, and other community partners As an ideal candidate to join the team, you will possess many of the following: Currently registered or certified as an AODS Counselor with an organization approved by the California Department of Health Care Services (DHCS) Case management experience Knowledge of alcohol and other drugs and the impact they have on the individual, the family, and the greater community Conflict management and de-escalation skills to compassionately deal with agitated individuals The ability to set clear boundaries with individuals and court clients Critical thinking skills with a strong work ethic Excellent written and oral communication skills Strong intellectual curiosity and a passion for the field of substance use What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. This recruitment is being conducted to fill a full-time Alcohol and Other Drug Services Specialist position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Please note that some positions may require additional security clearance processes. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: Three years of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Counselor II and academic course work that directly relates to the knowledge and skills listed, including college level coursework in sociology, psychology, alcohol and drug treatment and closely related fields. A bachelor’s degree in any of the areas described is highly desirable. OR Four years of experience with responsibilities involving the development, implementation and administration of alcohol and drug treatment and education programs and academic course work that directly relates to the knowledge and skills listed, including college level coursework in sociology, psychology, alcohol and drug treatment and closely related fields. A bachelor’s degree in any of the areas described is highly desirable. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Due to regulatory changes, California Health and Safety Code Section 11833(b)(1) requires that any individual who provides counseling services in a licensed or certified AODS program, except for licensed professionals*, must be registered or certified with an organization approved by the California Department of Health Care Services (DHCS). Individuals must be currently licensed, registered, or certified to be eligible for employment. A list of approved certification agencies recognized by the DHCS may be found at the following site: http://www.dhcs.ca.gov/provgovpart/Pages/CounselorCertificationOrganizations.aspx * Licensed professionals include a physician licensed by the Medical Board of California; or a psychologist licensed by the Board of Psychology; or a clinical social worker or marriage and family therapist licensed by the California Board of Behavioral Sciences, or an intern registered with the California Board of Psychology or the California Board of Behavioral Sciences . Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Knowledge of: treatment and rehabilitation techniques used in the identification and treatment of alcohol and drug abuse County, State and Federal laws governing public alcohol and other drug abuse programs; the principles, methods, and techniques used to develop formal and informal training programs associated with the assigned specialty area; the methods and techniques used to develop community information and educational programs; the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; modern methods of diagnosing and treating persons who misuse alcohol and drugs; basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; principles and techniques of group, family and individual counseling; laws, rules, regulations and department policies related to client confidentiality; counseling techniques related to the treatment of alcohol and other drug abusing clients; services and resources provided through other governmental agencies and community-based organizations for alcohol and other drug abuse treatment and education; methods and techniques used to plan and control the work of others assigned to specific projects; County program policies and procedures; court procedures and etiquette; community organizations involved in alcohol and other drug abuse programs; principles of supervision; effective personnel practices including recognition, performance evaluation, and progressive discipline; principles and techniques of employee training. Ability to: plan, organize, conduct, and evaluate the effectiveness of training and educational programs; use community resources to establish and maintain community alcohol and other drug abuse care, treatment, and education programs; oversee and coordinate the work of other staff; train, develop and lead staff; understand and apply County alcohol and other drug program policies and procedures; provide consultative services in complex situations involving behavioral and physiological conditions of the alcohol/drug client; evaluate the behavioral and physiological conditions of the alcohol/drug client; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems that call for the use of public and private community resources; assess situations, identify problems, develop problem solving options, identify associated risks, and make most appropriate decision; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; prepare clear and concise oral and written reports; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%).Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. For positions that are required to have access to Sheriff’s Office or Probation Department facilities, a more extensive “Security Clearance” will be performed after hire. Successful completion of the probationary period may be contingent upon passing the security clearance, which may include completion and review of a Personal History Statement packet, Live Scan fingerprint-based criminal history checks, warrant checks, written reference checks, etc. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 13, 2024
Full Time
Position Information Are you an experienced Alcohol and Other Drug Services professional? Are you looking to provide critical services to your community? If yes, apply to our Alcohol and Other Drug Services Specialist position! Starting salary up to $50.82 ($106,067/year) and a competitive total compensation package!* Find out what it's like to work as an Alcohol and Other Drug Services professional with the County of Sonoma by watching Laura's story here . Due to regulatory changes, California Health and Safety Code Section 11833(b)(1) requires that any individual who provides counseling services in a licensed or certified AODS program, except for licensed professionals (see Minimum Qualifications for this defined)*, must be registered or certified with an organization approved by the California Department of Health Care Services (DHCS). Individuals must be currently licensed, registered, or certified to be eligible for employment. A list of approved certification agencies recognized by the DHCS may be found here . The Alcohol and Other Drug Services (AODS) Specialist is an integral part of the County of Sonoma's Substance Use Disorder programs. This position will conduct counseling sessions, screenings, and assessments. They will use this information to develop treatment plans and problem lists, and provide referrals as needed while monitoring their clients' progress on an ongoing basis. Some of the additional duties include: Preparing data, reports, and summaries for the team and their supervisors Acting as a court coordinator to collect client information and progress in the program and reporting this information to the courts Developing, revising, implementing, and updating enrollment criteria, policies, procedures, and program development Acting as a lead with oversight of a small staff or treatment team to coordinate service delivery to clients Collaborating with and acting as the primary liaison between contractors, courts, agencies, and other community partners As an ideal candidate to join the team, you will possess many of the following: Currently registered or certified as an AODS Counselor with an organization approved by the California Department of Health Care Services (DHCS) Case management experience Knowledge of alcohol and other drugs and the impact they have on the individual, the family, and the greater community Conflict management and de-escalation skills to compassionately deal with agitated individuals The ability to set clear boundaries with individuals and court clients Critical thinking skills with a strong work ethic Excellent written and oral communication skills Strong intellectual curiosity and a passion for the field of substance use What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $850 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. This recruitment is being conducted to fill a full-time Alcohol and Other Drug Services Specialist position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Please note that some positions may require additional security clearance processes. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of training and experience that would provide the opportunity to acquire the knowledge and abilities listed. A typical way to obtain the required knowledge and abilities would be either: Three years of experience equivalent to the Sonoma County class of Alcohol and Other Drug Services Counselor II and academic course work that directly relates to the knowledge and skills listed, including college level coursework in sociology, psychology, alcohol and drug treatment and closely related fields. A bachelor’s degree in any of the areas described is highly desirable. OR Four years of experience with responsibilities involving the development, implementation and administration of alcohol and drug treatment and education programs and academic course work that directly relates to the knowledge and skills listed, including college level coursework in sociology, psychology, alcohol and drug treatment and closely related fields. A bachelor’s degree in any of the areas described is highly desirable. Special Qualification: All employees of this class must register, obtain, and maintain a Counselor Certification as defined by the California Code of Regulations, Chapter 8: Certification of Alcohol and Other Drug Counselors. Upon appointment to this class, employees will have six months to register and five years to obtain Certification from an ADP approved certifying organization whose curriculum includes a minimum of 240 hours of formal classroom training. Human Resources will waive the Counselor Certification requirement for licensed professionals (or registered interns) who successfully pass a written examination similar to that administered for Certification. This examination will be administered by the Sonoma County Human Resources Department, and will be designed to measure those areas included in the curriculum required for certification. Due to regulatory changes, California Health and Safety Code Section 11833(b)(1) requires that any individual who provides counseling services in a licensed or certified AODS program, except for licensed professionals*, must be registered or certified with an organization approved by the California Department of Health Care Services (DHCS). Individuals must be currently licensed, registered, or certified to be eligible for employment. A list of approved certification agencies recognized by the DHCS may be found at the following site: http://www.dhcs.ca.gov/provgovpart/Pages/CounselorCertificationOrganizations.aspx * Licensed professionals include a physician licensed by the Medical Board of California; or a psychologist licensed by the Board of Psychology; or a clinical social worker or marriage and family therapist licensed by the California Board of Behavioral Sciences, or an intern registered with the California Board of Psychology or the California Board of Behavioral Sciences . Additional Special Qualification: Some positions may require the ability to fluently speak and write a language other than English. Knowledge, Skills, and Abilities Knowledge of: treatment and rehabilitation techniques used in the identification and treatment of alcohol and drug abuse County, State and Federal laws governing public alcohol and other drug abuse programs; the principles, methods, and techniques used to develop formal and informal training programs associated with the assigned specialty area; the methods and techniques used to develop community information and educational programs; the needs, problems, attitudes and behavior problems of the alcohol and drug abusing person; modern methods of diagnosing and treating persons who misuse alcohol and drugs; basic principles of individual and group behavior; socio-economic, environmental, and cultural factors affecting the behavior of alcohol and drug abusing persons; principles and techniques of group, family and individual counseling; laws, rules, regulations and department policies related to client confidentiality; counseling techniques related to the treatment of alcohol and other drug abusing clients; services and resources provided through other governmental agencies and community-based organizations for alcohol and other drug abuse treatment and education; methods and techniques used to plan and control the work of others assigned to specific projects; County program policies and procedures; court procedures and etiquette; community organizations involved in alcohol and other drug abuse programs; principles of supervision; effective personnel practices including recognition, performance evaluation, and progressive discipline; principles and techniques of employee training. Ability to: plan, organize, conduct, and evaluate the effectiveness of training and educational programs; use community resources to establish and maintain community alcohol and other drug abuse care, treatment, and education programs; oversee and coordinate the work of other staff; train, develop and lead staff; understand and apply County alcohol and other drug program policies and procedures; provide consultative services in complex situations involving behavioral and physiological conditions of the alcohol/drug client; evaluate the behavioral and physiological conditions of the alcohol/drug client; coordinate the delivery of alcohol and other drug abuse services; analyze situation accurately and adopt an effective course of action; recognize problems that call for the use of public and private community resources; assess situations, identify problems, develop problem solving options, identify associated risks, and make most appropriate decision; effectively listen, mediate and resolve complaints; read, interpret, apply, and explain complex regulations and reports; communicate effectively with persons from a variety of social, cultural, and economic backgrounds; establish and maintain effective work relationships with all types of persons encountered in the course of work; develop rapport and maintain cooperative relationships with clients and service providers; read, understand, apply and explain regulations and procedures governing job training programs; prepare clear and concise oral and written reports; work effectively as part of a multi-disciplinary team; use computers and related equipment as necessary for job assignments. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%).Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. For positions that are required to have access to Sheriff’s Office or Probation Department facilities, a more extensive “Security Clearance” will be performed after hire. Successful completion of the probationary period may be contingent upon passing the security clearance, which may include completion and review of a Personal History Statement packet, Live Scan fingerprint-based criminal history checks, warrant checks, written reference checks, etc. If you are offered a position which requires a security clearance, the job offer letter will clearly specify this as a condition of the probationary period. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Public Health Nurse I: $36.02 - $43.08 Public Health Nurse II: $37.81 - $45.99 Public Health Nurse III: $40.83 - $49.63 Calaveras Public Health is seeking caring and compassionate Public Health Nurses to join our team. Make a difference in the health and wellbeing of our communities. Enjoy weekends off, alternative work schedules, and be part of a team that values a work-life balance. Best known for its celebrated jumping frogs, Calaveras County, offers an abundance of opportunities for outdoor adventure all year round. Under direct or general supervision, provides public health nursing services, instruction, health counseling and guidance to individuals, families and groups regarding disease, health conditions, public health and rehabilitation in a clinic setting or within an assigned area including homes, public and private schools and community; participates in Public Health and county-wide disaster response; may have responsibility for a specialized public health program independently or in conjunction with the PHN III or Director of Public Health Nursing, on a limited basis the PHN III may exercise technical and functional direction to lower-level staff. DISTINGUISHING CHARACTERISTICS: Public Health Nurse I This is the entry level position in public health nursing classification series. Under direct supervision of the Director of Nursing, provides public health nursing services. This position is responsible for performing the more routine tasks and duties assigned. Assignments are generally limited in scope and are performed within a procedural framework. This is the first working level classification for persons with the requisite public health nursing certification but limited public health experience. This position is distinguished from the Public Health Nurse II in that the latter has responsibility for independently performing the full range of assigned duties. Public Health Nurse II This is the fully competent level classification in this series. Incumbents perform the full range of public health nursing services for complex client cases, may review and direct the work of nursing and para-professional staff on an assigned team; may have independent responsibility for major specialized public health programs including but not limited to communicable disease, emergency preparedness, Maternal Child Adolescent Health, California Children's Services, Child Health and Disability Prevention Program. This position is distinguished from the Public Health Nurse III in that the latter is an advanced lead position and is expected to provide substantial assistance in planning, development and continuing evaluation of services in major public health programs. Public Health Nurse III This is the advanced-level lead position in the classification series. Incumbents in this classification series are distinguished from the Public Health Nurse I/II in that it provides overall program coordination and/or lead direction to subordinate staff. Incumbents at this level provide substantial assistance with planning, development and evaluation of services in major public health programs. Incumbents will participate in the guidance, training, evaluation, orientation and hiring of nursing staff. Example of Duties Public Health Nurse I Identifies at-risk populations; develops programs to meet identified needs and to provide primary prevention and health promotion services to the community. Evaluates the health care needs of individuals and special population groups; identifies the symptoms of physical, mental or emotional problems and refers individuals and families to appropriate medical, financial or other support services; performs follow-up on such referrals. May conduct a specialized health care or training program or project, such as general health clinics, immunization clinics, TB clinics, public health education / promotion programs in response to community need Conducts home visits to assess client needs and to communicate, through educational means, information meaningful to clients in an effort to effect change. Works in public health general clinics, including immunization clinics Maintains patient charts and other records. Coordinates services with private, public and community voluntary health and social service agencies; serves as liaison to community groups, and provides public health education through presentations and the preparation and distribution of educational materials. . Prepares a variety of periodic and special reports for management review. Receives and responds appropriately to patient / client complaints. Maintains professional certifications and attends training, workshops, seminars, etc., as appropriate or directed. Performs various staff / administrative functions as required, including preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, attending meetings, answering the telephone, ordering supplies and equipment, etc. Maintains appropriate documentation of client services. Performs other related duties as assigned. Public Health Nurse II : (In addition to the above duties) May act as the team leader, in the absence of Public Health Nurse III, on a health team with other professional and para-professionals in the delivery of public health nursing services; may assigns client cases; provide guidance and consultation to team members on difficult client cases; assist the Public Health Nurse III or Director of Public Health Nursing in the training and orientation of staff. Assists in developing program policies and procedures, and in evaluating program effectiveness. Has independent responsibility for a specialized public health programs Public Health Nurse III (In addition to the above duties) Acts as team leader, on a health team with other professional and para-professionals in the delivery of public health nursing services; assigns client cases and assist in the evaluation of team staff; provides guidance and consultation to team members on difficult client cases; participates in the training and orientation of staff. Performs as subject matter expert on all aspects of public health nursing services for staff and public. Participates in the development, implementation, coordination and supervision of public health nursing services. Participates in the training, evaluation and hiring of nursing personnel. May supervise staff in the absence of the Director of Public Health Nursing. Minimum Qualifications Knowledge of: Operations, services and activities of a comprehensive health system; Principles, methods, practices and procedures of general nursing and public health nursing; public health issues and problems; Federal, State and local laws governing the provision of public health services; Knowledge of basic communicable disease transmission, prevention and control; and means of promoting maternal, child, adolescent health and public health programs State laws for reporting child/adult abuse Ability to: Adhere to common safety practices; analyze situations accurately and take effective action; establish and maintain cooperative working relationship with staff, other departments, public and private community agencies; Skill to: Communicate effectively with clients and staff; maintain accurate and complete records and reports; perform procedures according to an established protocol, speak and write effectively. Education, Training, and Experience : Public Health Nurse I Baccalaureate degree in nursing from an accredited university or college. Public Health Nurse II (in addition to the PHN I) Two years of Public Health Nursing experience. Public Health Nurse III (in addition to the PHN II) Five years of Public Health nursing experience. Supervisory experience preferred. Special Requirements Possession of a current California license as a Registered Nurse; Possession of a current Public Health Nursing Certificate; and Possession of a current California driver's license. Must possess and maintain a valid CPR certificate. Must have the ability to complete the child abuse and neglect recognition and reporting training requirement in accordance with Section 4501, Title 17, Health and Safety Codes; must sign a statement agreeing to comply with Section 11166 of the California Penal Code related to child abuse reporting. May be required to work after hours or long hours during emergencies. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Public Health Nurse I: $36.02 - $43.08 Public Health Nurse II: $37.81 - $45.99 Public Health Nurse III: $40.83 - $49.63 Calaveras Public Health is seeking caring and compassionate Public Health Nurses to join our team. Make a difference in the health and wellbeing of our communities. Enjoy weekends off, alternative work schedules, and be part of a team that values a work-life balance. Best known for its celebrated jumping frogs, Calaveras County, offers an abundance of opportunities for outdoor adventure all year round. Under direct or general supervision, provides public health nursing services, instruction, health counseling and guidance to individuals, families and groups regarding disease, health conditions, public health and rehabilitation in a clinic setting or within an assigned area including homes, public and private schools and community; participates in Public Health and county-wide disaster response; may have responsibility for a specialized public health program independently or in conjunction with the PHN III or Director of Public Health Nursing, on a limited basis the PHN III may exercise technical and functional direction to lower-level staff. DISTINGUISHING CHARACTERISTICS: Public Health Nurse I This is the entry level position in public health nursing classification series. Under direct supervision of the Director of Nursing, provides public health nursing services. This position is responsible for performing the more routine tasks and duties assigned. Assignments are generally limited in scope and are performed within a procedural framework. This is the first working level classification for persons with the requisite public health nursing certification but limited public health experience. This position is distinguished from the Public Health Nurse II in that the latter has responsibility for independently performing the full range of assigned duties. Public Health Nurse II This is the fully competent level classification in this series. Incumbents perform the full range of public health nursing services for complex client cases, may review and direct the work of nursing and para-professional staff on an assigned team; may have independent responsibility for major specialized public health programs including but not limited to communicable disease, emergency preparedness, Maternal Child Adolescent Health, California Children's Services, Child Health and Disability Prevention Program. This position is distinguished from the Public Health Nurse III in that the latter is an advanced lead position and is expected to provide substantial assistance in planning, development and continuing evaluation of services in major public health programs. Public Health Nurse III This is the advanced-level lead position in the classification series. Incumbents in this classification series are distinguished from the Public Health Nurse I/II in that it provides overall program coordination and/or lead direction to subordinate staff. Incumbents at this level provide substantial assistance with planning, development and evaluation of services in major public health programs. Incumbents will participate in the guidance, training, evaluation, orientation and hiring of nursing staff. Example of Duties Public Health Nurse I Identifies at-risk populations; develops programs to meet identified needs and to provide primary prevention and health promotion services to the community. Evaluates the health care needs of individuals and special population groups; identifies the symptoms of physical, mental or emotional problems and refers individuals and families to appropriate medical, financial or other support services; performs follow-up on such referrals. May conduct a specialized health care or training program or project, such as general health clinics, immunization clinics, TB clinics, public health education / promotion programs in response to community need Conducts home visits to assess client needs and to communicate, through educational means, information meaningful to clients in an effort to effect change. Works in public health general clinics, including immunization clinics Maintains patient charts and other records. Coordinates services with private, public and community voluntary health and social service agencies; serves as liaison to community groups, and provides public health education through presentations and the preparation and distribution of educational materials. . Prepares a variety of periodic and special reports for management review. Receives and responds appropriately to patient / client complaints. Maintains professional certifications and attends training, workshops, seminars, etc., as appropriate or directed. Performs various staff / administrative functions as required, including preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, attending meetings, answering the telephone, ordering supplies and equipment, etc. Maintains appropriate documentation of client services. Performs other related duties as assigned. Public Health Nurse II : (In addition to the above duties) May act as the team leader, in the absence of Public Health Nurse III, on a health team with other professional and para-professionals in the delivery of public health nursing services; may assigns client cases; provide guidance and consultation to team members on difficult client cases; assist the Public Health Nurse III or Director of Public Health Nursing in the training and orientation of staff. Assists in developing program policies and procedures, and in evaluating program effectiveness. Has independent responsibility for a specialized public health programs Public Health Nurse III (In addition to the above duties) Acts as team leader, on a health team with other professional and para-professionals in the delivery of public health nursing services; assigns client cases and assist in the evaluation of team staff; provides guidance and consultation to team members on difficult client cases; participates in the training and orientation of staff. Performs as subject matter expert on all aspects of public health nursing services for staff and public. Participates in the development, implementation, coordination and supervision of public health nursing services. Participates in the training, evaluation and hiring of nursing personnel. May supervise staff in the absence of the Director of Public Health Nursing. Minimum Qualifications Knowledge of: Operations, services and activities of a comprehensive health system; Principles, methods, practices and procedures of general nursing and public health nursing; public health issues and problems; Federal, State and local laws governing the provision of public health services; Knowledge of basic communicable disease transmission, prevention and control; and means of promoting maternal, child, adolescent health and public health programs State laws for reporting child/adult abuse Ability to: Adhere to common safety practices; analyze situations accurately and take effective action; establish and maintain cooperative working relationship with staff, other departments, public and private community agencies; Skill to: Communicate effectively with clients and staff; maintain accurate and complete records and reports; perform procedures according to an established protocol, speak and write effectively. Education, Training, and Experience : Public Health Nurse I Baccalaureate degree in nursing from an accredited university or college. Public Health Nurse II (in addition to the PHN I) Two years of Public Health Nursing experience. Public Health Nurse III (in addition to the PHN II) Five years of Public Health nursing experience. Supervisory experience preferred. Special Requirements Possession of a current California license as a Registered Nurse; Possession of a current Public Health Nursing Certificate; and Possession of a current California driver's license. Must possess and maintain a valid CPR certificate. Must have the ability to complete the child abuse and neglect recognition and reporting training requirement in accordance with Section 4501, Title 17, Health and Safety Codes; must sign a statement agreeing to comply with Section 11166 of the California Penal Code related to child abuse reporting. May be required to work after hours or long hours during emergencies. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Are you an Occupational Therapist (OT) with a passion for helping children? Join the Medical Therapy Program (MTP) team in the Department of Health Services (DHS). Starting salary up to $56.17/Hour, and a competitive total compensation package!* The County of Sonoma seeks candidates for a part-time (.50 Full-Time Equivalent, 20 hours per week) Occupational Therapist II - Children's Therapy Program position, which may be filled at the I or II level. If you are interested in applying at the I level, you will need to apply to the separate, concurrent recruitment being conducted. What Makes Sonoma County a Great Choice Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options An annual Staff Development/Wellness Benefit allowance of up to $425 and ongoing education/training opportunities County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Position This position provides skilled and professional occupational therapy services to children from birth to age 21, who have physical impairments that require a thorough evaluation and treatment plan to address functional limitations and who qualify for Medical Therapy Program services. During a typical workday, the OT will provide direct or telehealth therapy services consisting of fine motor, visual perceptual motor, functional mobility, upper extremity functional training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, strength and range of motion training, and analysis of client's physical function, and consultation with community partners who share in the care of each child. Duties of the OT include: Planning, implementing, and supervising occupational therapy programs for individual and group treatments Providing timely and skilled consultation services to caregivers and community partners to promote client’s increased independence and physical and emotional well-being Teaching self-care activities with emphasis on such areas as communications, feeding, dressing, personal hygiene, and other activities of daily living Evaluating the home setting and appropriate community settings for safety and access- including training client and caregivers in the use of equipment and/or home therapy program Establishing and monitoring therapeutic exercise programs including client and caregiver instruction Establishing measurable therapy goals and objectives Evaluating clients' needs for equipment and/or splinting Maintaining medical records and documentation per State guidelines Engaging in timely and accurate billing for services rendered Remaining current on trends and new developments in the field of occupational therapy The OT positions will work closely with both occupational and physical therapists, Supervising Pediatric Therapists, Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure that the client services are well-coordinated. The Medical Therapy Program team operates out of the Medical Therapy Units which are licensed outpatient rehabilitation centers. On occasion, the OT might work in the community environment making home visits to evaluate the client’s home or visiting school or other community settings to ensure that the client is functioning at their highest level. The ideal candidate for this position will possess: Two or more years of experience working in an outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organizations framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows A cooperative approach when working with different personalities and the ability to shift their focus when unexpected issues arise Patience, compassion, and resiliency when faced with difficult situations The employment list established from this recruitment may also be used to fill future part-time and extra-help positions as they occur during the active status of this list. Qualified C ounty em ployees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Graduation from an accredited Occupational Therapy Program that is approved by the National Board for Certification in Occupational Therapy. Experience : Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities. Normally, two years of experience as an Occupational Therapist would provide such opportunity. Experience in providing therapy to physically handicapped children or in a pediatric program is desirable. Advanced certification in oral, motor, hand therapy, and modalities is highly desirable. License : Possession of a valid California license as an Occupational Therapist issued by the California Board of Occupational Therapy. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of : normal and abnormal child development, neurodevelopmental sequencing and various therapeutic techniques; splinting techniques, assistive devices, durable medical equipment and training of their use; skeletal anatomy, kinesiology and the objectives of occupational therapy treatment; pathology and injuries which result in physical impairment and treatment approaches; physical and psychological rehabilitation and problems of disabled patients and their affects on the family; and standardized evaluation tools and interpretation of results. Knowledge of: the principles of training and supervision. Ability to : understand and interpret physicians' orders; adapt treatment programs to individual circumstances; exercise tact and good judgment in dealing with patients, staff, parents, school personnel and the public; keep clinical case records; prepare and present oral and written reports; comply with common public health safety practices and procedures; cope with working with handicapped children and their families; to move children utilizing appropriate transfer techniques; complete computer reports as required by the occupational therapy program; and meet physical demands of standing, twisting, kneeling, bending, squatting, stooping, grasping, and lifting. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%) . Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Position Information Are you an Occupational Therapist (OT) with a passion for helping children? Join the Medical Therapy Program (MTP) team in the Department of Health Services (DHS). Starting salary up to $56.17/Hour, and a competitive total compensation package!* The County of Sonoma seeks candidates for a part-time (.50 Full-Time Equivalent, 20 hours per week) Occupational Therapist II - Children's Therapy Program position, which may be filled at the I or II level. If you are interested in applying at the I level, you will need to apply to the separate, concurrent recruitment being conducted. What Makes Sonoma County a Great Choice Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options An annual Staff Development/Wellness Benefit allowance of up to $425 and ongoing education/training opportunities County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Position This position provides skilled and professional occupational therapy services to children from birth to age 21, who have physical impairments that require a thorough evaluation and treatment plan to address functional limitations and who qualify for Medical Therapy Program services. During a typical workday, the OT will provide direct or telehealth therapy services consisting of fine motor, visual perceptual motor, functional mobility, upper extremity functional training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, strength and range of motion training, and analysis of client's physical function, and consultation with community partners who share in the care of each child. Duties of the OT include: Planning, implementing, and supervising occupational therapy programs for individual and group treatments Providing timely and skilled consultation services to caregivers and community partners to promote client’s increased independence and physical and emotional well-being Teaching self-care activities with emphasis on such areas as communications, feeding, dressing, personal hygiene, and other activities of daily living Evaluating the home setting and appropriate community settings for safety and access- including training client and caregivers in the use of equipment and/or home therapy program Establishing and monitoring therapeutic exercise programs including client and caregiver instruction Establishing measurable therapy goals and objectives Evaluating clients' needs for equipment and/or splinting Maintaining medical records and documentation per State guidelines Engaging in timely and accurate billing for services rendered Remaining current on trends and new developments in the field of occupational therapy The OT positions will work closely with both occupational and physical therapists, Supervising Pediatric Therapists, Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure that the client services are well-coordinated. The Medical Therapy Program team operates out of the Medical Therapy Units which are licensed outpatient rehabilitation centers. On occasion, the OT might work in the community environment making home visits to evaluate the client’s home or visiting school or other community settings to ensure that the client is functioning at their highest level. The ideal candidate for this position will possess: Two or more years of experience working in an outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organizations framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows A cooperative approach when working with different personalities and the ability to shift their focus when unexpected issues arise Patience, compassion, and resiliency when faced with difficult situations The employment list established from this recruitment may also be used to fill future part-time and extra-help positions as they occur during the active status of this list. Qualified C ounty em ployees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Graduation from an accredited Occupational Therapy Program that is approved by the National Board for Certification in Occupational Therapy. Experience : Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities. Normally, two years of experience as an Occupational Therapist would provide such opportunity. Experience in providing therapy to physically handicapped children or in a pediatric program is desirable. Advanced certification in oral, motor, hand therapy, and modalities is highly desirable. License : Possession of a valid California license as an Occupational Therapist issued by the California Board of Occupational Therapy. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge of : normal and abnormal child development, neurodevelopmental sequencing and various therapeutic techniques; splinting techniques, assistive devices, durable medical equipment and training of their use; skeletal anatomy, kinesiology and the objectives of occupational therapy treatment; pathology and injuries which result in physical impairment and treatment approaches; physical and psychological rehabilitation and problems of disabled patients and their affects on the family; and standardized evaluation tools and interpretation of results. Knowledge of: the principles of training and supervision. Ability to : understand and interpret physicians' orders; adapt treatment programs to individual circumstances; exercise tact and good judgment in dealing with patients, staff, parents, school personnel and the public; keep clinical case records; prepare and present oral and written reports; comply with common public health safety practices and procedures; cope with working with handicapped children and their families; to move children utilizing appropriate transfer techniques; complete computer reports as required by the occupational therapy program; and meet physical demands of standing, twisting, kneeling, bending, squatting, stooping, grasping, and lifting. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application and should be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for thorough assessment of your qualifications. Responses which state "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%) . Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: DP HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Are you an Occupational Therapist (OT) with a passion for helping children? Join the Medical Therapy Program (MTP) team in the Department of Health Services (DHS). Starting salary up to $50.78*/Hour, and a competitive total compensation package!* The County of Sonoma seeks candidates for a part-time (.50 Full-Time Equivalent, 20 hours per week) Occupational Therapist I - Children's Therapy Program position, which may be filled at the I or II level. If you are interested in applying at the II level, you will need to apply to the separate, concurrent recruitment being conducted. What Makes Sonoma County a Great Choice Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options An annual Staff Development/Wellness Benefit allowance of up to $425 and ongoing education/training opportunities County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Position This position provides skilled and professional occupational therapy services to children from birth to age 21, who have physical impairments that require a thorough evaluation and treatment plan to address functional limitations and who qualify for Medical Therapy Program services. During a typical workday, the OT will provide direct or telehealth therapy services consisting of fine motor, visual perceptual motor, functional mobility, upper extremity functional training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, strength and range of motion training, and analysis of client's physical function, and consultation with community partners who share in the care of each child. Duties of the OT include: Planning, implementing, and supervising occupational therapy programs for individual and group treatments Providing timely and skilled consultation services to caregivers and community partners to promote client’s increased independence and physical and emotional well-being Teaching self-care activities with emphasis on such areas as communications, feeding, dressing, personal hygiene, and other activities of daily living Evaluating the home setting and appropriate community settings for safety and access- including training client and caregivers in the use of equipment and/or home therapy program Establishing and monitoring therapeutic exercise programs including client and caregiver instruction Establishing measurable therapy goals and objectives Evaluating clients' needs for equipment and/or splinting Maintaining medical records and documentation per State guidelines Engaging in timely and accurate billing for services rendered Remaining current on trends and new developments in the field of occupational therapy The OT positions will work closely with both occupational and physical therapists, Supervising Pediatric Therapists, Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure that the client services are well-coordinated. The Medical Therapy Program team operates out of the Medical Therapy Units which are licensed outpatient rehabilitation centers. On occasion, the OT might work in the community environment making home visits to evaluate the client’s home or visiting school or other community settings to ensure that the client is functioning at their highest level. The ideal candidate for this position will possess: Some experience working in an outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organizations framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows A cooperative approach when working with different personalities and the ability to shift their focus when unexpected issues arise Patience, compassion, and resiliency when faced with difficult situations The employment list established from this recruitment may also be used to fill future part-time and extra-help positions as they occur during the active status of this list. Qualified C ounty em ployees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Graduation from an accredited Occupational Therapy Program that is approved by the National Board for Certification in Occupational Therapy. Experience : Any combination of training and experience, which would provide an opportunity to acquire the knowledge and abilities. Experience in providing therapy to physically handicapped children or experience in a pediatric program is desirable. License :Possession of a valid California license as an Occupational Therapist issued by the California Board of Occupational Therapy or possession of a Limited Permit to practice as an Occupational Therapist issued by the California Board of Occupational Therapy. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of : normal and abnormal child development, neurodevelopmental sequencing, and various therapeutic techniques; splinting techniques, assistive devices, durable medical equipment and training of their use; skeletal anatomy, kinesiology and the objectives of occupational therapy treatment; pathology and injuries which result in physical impairment and treatment approaches; physical and psychological rehabilitation and problems of disabled patients and their affects on the family; standardized evaluation tools and interpretation of results; and principles of training. Ability to : understand and interpret physicians' orders; adapt treatment programs to individual circumstances; exercise tact and good judgment in dealing with patients, staff, parents, school personnel and the public; keep clinical case records; prepare and present oral and written reports; comply with common public health safety practices and procedures; cope with working with handicapped children and their families; move children utilizing appropriate transfer techniques; complete computer reports as required by the occupational therapy program; and meet physical demands of standing, twisting, kneeling, bending, squatting, stooping, grasping, and lifting. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will or may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Part Time
Position Information Are you an Occupational Therapist (OT) with a passion for helping children? Join the Medical Therapy Program (MTP) team in the Department of Health Services (DHS). Starting salary up to $50.78*/Hour, and a competitive total compensation package!* The County of Sonoma seeks candidates for a part-time (.50 Full-Time Equivalent, 20 hours per week) Occupational Therapist I - Children's Therapy Program position, which may be filled at the I or II level. If you are interested in applying at the II level, you will need to apply to the separate, concurrent recruitment being conducted. What Makes Sonoma County a Great Choice Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County paid 100% premium contribution for the majority of employee-only and employee + family health plan options An annual Staff Development/Wellness Benefit allowance of up to $425 and ongoing education/training opportunities County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits Retirement fully integrated with Social Security May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment About the Position This position provides skilled and professional occupational therapy services to children from birth to age 21, who have physical impairments that require a thorough evaluation and treatment plan to address functional limitations and who qualify for Medical Therapy Program services. During a typical workday, the OT will provide direct or telehealth therapy services consisting of fine motor, visual perceptual motor, functional mobility, upper extremity functional training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, strength and range of motion training, and analysis of client's physical function, and consultation with community partners who share in the care of each child. Duties of the OT include: Planning, implementing, and supervising occupational therapy programs for individual and group treatments Providing timely and skilled consultation services to caregivers and community partners to promote client’s increased independence and physical and emotional well-being Teaching self-care activities with emphasis on such areas as communications, feeding, dressing, personal hygiene, and other activities of daily living Evaluating the home setting and appropriate community settings for safety and access- including training client and caregivers in the use of equipment and/or home therapy program Establishing and monitoring therapeutic exercise programs including client and caregiver instruction Establishing measurable therapy goals and objectives Evaluating clients' needs for equipment and/or splinting Maintaining medical records and documentation per State guidelines Engaging in timely and accurate billing for services rendered Remaining current on trends and new developments in the field of occupational therapy The OT positions will work closely with both occupational and physical therapists, Supervising Pediatric Therapists, Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure that the client services are well-coordinated. The Medical Therapy Program team operates out of the Medical Therapy Units which are licensed outpatient rehabilitation centers. On occasion, the OT might work in the community environment making home visits to evaluate the client’s home or visiting school or other community settings to ensure that the client is functioning at their highest level. The ideal candidate for this position will possess: Some experience working in an outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organizations framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows A cooperative approach when working with different personalities and the ability to shift their focus when unexpected issues arise Patience, compassion, and resiliency when faced with difficult situations The employment list established from this recruitment may also be used to fill future part-time and extra-help positions as they occur during the active status of this list. Qualified C ounty em ployees who wish to be considered for future positions should consider applying to this recruitment. *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education : Graduation from an accredited Occupational Therapy Program that is approved by the National Board for Certification in Occupational Therapy. Experience : Any combination of training and experience, which would provide an opportunity to acquire the knowledge and abilities. Experience in providing therapy to physically handicapped children or experience in a pediatric program is desirable. License :Possession of a valid California license as an Occupational Therapist issued by the California Board of Occupational Therapy or possession of a Limited Permit to practice as an Occupational Therapist issued by the California Board of Occupational Therapy. Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Knowledge of : normal and abnormal child development, neurodevelopmental sequencing, and various therapeutic techniques; splinting techniques, assistive devices, durable medical equipment and training of their use; skeletal anatomy, kinesiology and the objectives of occupational therapy treatment; pathology and injuries which result in physical impairment and treatment approaches; physical and psychological rehabilitation and problems of disabled patients and their affects on the family; standardized evaluation tools and interpretation of results; and principles of training. Ability to : understand and interpret physicians' orders; adapt treatment programs to individual circumstances; exercise tact and good judgment in dealing with patients, staff, parents, school personnel and the public; keep clinical case records; prepare and present oral and written reports; comply with common public health safety practices and procedures; cope with working with handicapped children and their families; move children utilizing appropriate transfer techniques; complete computer reports as required by the occupational therapy program; and meet physical demands of standing, twisting, kneeling, bending, squatting, stooping, grasping, and lifting. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will or may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (Weight 100%). Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. IMPORTANT INFORMATION - Positions that are assigned to one or more facilities with a COVID-19 vaccine mandate pursuant to the California Department of Public Health must meet all vaccination requirements. Documented proof of vaccination(s) will be required. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join our passionate team and help our community’s children thrive by becoming a Department of Health Service’s Physical Therapist! Multiple positions are available! Starting salary up to $50.78/hour ($105,983/year), a competitive total compensation package*, PLUS a $15,000 Signing Bonus!** The County of Sonoma seeks candidates for full-time and part-time Physical Therapist I - Children's Therapy Program positions, which may be filled at the I or II level. This is the recruitment for the entry-level class in the Physical Therapist - Children’s Therapy Program series. Please Note: If you are interested in applying at the II level, you will need to apply to the separate, concurrent recruitment being conducted. About the Position This position provides skilled and professional physical therapy services to children from birth to age 21, who have physical impairments that require a comprehensive evaluation and treatment plan. These plans aim to address functional limitations in those who qualify for services under the Medical Therapy Program. During a typical workday, the Physical Therapist will provide direct or telehealth therapy services consisting of gross motor and mobility, range of motion, and strength training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, and analysis of clients' physical functions. Additional duties include: Performing standardized and non-standardized evaluations to assess clients' existing physical abilities Conducting standard documentation practices, including case notes, billing for Physical Therapy services, and crafting evaluation and progress reports Offering consultation and participating in medical case management with other medical providers and community services involved in the care of the shared client Participating in conferences, study groups, and parent and community meetings to effectively manage the assigned caseload Staying updated on current trends and developments in physical therapy and other health disciplines related to children with physical disabilities As an ideal candidate to join the team, you will possess: Clinical experience working in an outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organization framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows This position collaborates closely with occupational and physical therapists, Supervising Pediatric Therapists, the Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure well-coordinated client services. The team operates out of licensed outpatient rehabilitation centers and occasionally conducts home visits or visits to schools to assess clients' functional levels. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Physical Therapist II - Children's Therapy Program Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,350 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. **Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. The employment list established from this recruitment may also be used to fill future full-time, part-time, and extra-help positions as they occur during the active status of this list. Qualified c ounty employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Graduation from a school of physical therapy or other educational course approved by the California State Physical Therapy Examining Committee. License: Possession of a valid license to practice physical therapy as required by Section 2650 of the California Business and Professions Code or eligibility to obtain the license by time of employment. Completion of a recognized internship in providing therapy to physically handicapped children is highly desired. Possession of a valid California driver’s license is also required. Knowledge, Skills, and Abilities Working knowledge of anatomy, physiology, neuro-muscular functions and dysfunctions, and kinesiology. Some knowledge of modern theory, principles and methods of physical therapy, especially as applied to physically handicapped children. Some knowledge of the proper use and operation of modern physical therapy equipment and appliances. Some knowledge of pathology and injuries which result in physical impairment. Some knowledge of growth and development or normal and handicapped children. Some knowledge of psychology and abnormal psychology. Ability to understand and interpret physicians’ orders and to adapt treatment programs to individual circumstances. Ability to exercise tact and good judgment in dealing with patients, staff and the public. Ability to keep clinical case records. Ability to prepare and present oral and written reports. Ability to comply with common public health safety practices and procedures. Ability to cope with working with handicapped children and their families and to move children utilizing appropriate transfer technique. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%).Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Join our passionate team and help our community’s children thrive by becoming a Department of Health Service’s Physical Therapist! Multiple positions are available! Starting salary up to $50.78/hour ($105,983/year), a competitive total compensation package*, PLUS a $15,000 Signing Bonus!** The County of Sonoma seeks candidates for full-time and part-time Physical Therapist I - Children's Therapy Program positions, which may be filled at the I or II level. This is the recruitment for the entry-level class in the Physical Therapist - Children’s Therapy Program series. Please Note: If you are interested in applying at the II level, you will need to apply to the separate, concurrent recruitment being conducted. About the Position This position provides skilled and professional physical therapy services to children from birth to age 21, who have physical impairments that require a comprehensive evaluation and treatment plan. These plans aim to address functional limitations in those who qualify for services under the Medical Therapy Program. During a typical workday, the Physical Therapist will provide direct or telehealth therapy services consisting of gross motor and mobility, range of motion, and strength training, durable medical equipment and bracing/orthoses evaluation and training, caregiver and client education, and analysis of clients' physical functions. Additional duties include: Performing standardized and non-standardized evaluations to assess clients' existing physical abilities Conducting standard documentation practices, including case notes, billing for Physical Therapy services, and crafting evaluation and progress reports Offering consultation and participating in medical case management with other medical providers and community services involved in the care of the shared client Participating in conferences, study groups, and parent and community meetings to effectively manage the assigned caseload Staying updated on current trends and developments in physical therapy and other health disciplines related to children with physical disabilities As an ideal candidate to join the team, you will possess: Clinical experience working in an outpatient or acute care setting with children who have complex physical disabilities and chronic health conditions The ability to work in a fast-paced work environment that values collaborative problem-solving and treatment planning with other medical professionals Flexibility to work in a variety of locations Strong knowledge of principles and practices of neurodevelopmental therapies and the World Health Organization framework for measuring health and disability via the International Classification of Functioning, Disability, and Health Proficiency with Microsoft Word and experience working with electronic health records and associated workflows This position collaborates closely with occupational and physical therapists, Supervising Pediatric Therapists, the Medical Therapy Program Manager, Senior Office Assistants, and Community Health Worker Specialists to ensure well-coordinated client services. The team operates out of licensed outpatient rehabilitation centers and occasionally conducts home visits or visits to schools to assess clients' functional levels. What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to excellent benefits* including: Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Career Advancement - With time and good performance, the opportunity for advancement to Physical Therapist II - Children's Therapy Program Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,350 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Engineers and Scientists of California Union Local 20 Memorandum of Understanding (ESC MOU) and our Employee Benefits directory. **Hiring Incentives (New Full-Time and Part-Time Hires, Prorated Based on FTE) The Department of Health Services is currently offering a $15,000 signing bonus paid over three installments during the first two years of service. The employment list established from this recruitment may also be used to fill future full-time, part-time, and extra-help positions as they occur during the active status of this list. Qualified c ounty employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Graduation from a school of physical therapy or other educational course approved by the California State Physical Therapy Examining Committee. License: Possession of a valid license to practice physical therapy as required by Section 2650 of the California Business and Professions Code or eligibility to obtain the license by time of employment. Completion of a recognized internship in providing therapy to physically handicapped children is highly desired. Possession of a valid California driver’s license is also required. Knowledge, Skills, and Abilities Working knowledge of anatomy, physiology, neuro-muscular functions and dysfunctions, and kinesiology. Some knowledge of modern theory, principles and methods of physical therapy, especially as applied to physically handicapped children. Some knowledge of the proper use and operation of modern physical therapy equipment and appliances. Some knowledge of pathology and injuries which result in physical impairment. Some knowledge of growth and development or normal and handicapped children. Some knowledge of psychology and abnormal psychology. Ability to understand and interpret physicians’ orders and to adapt treatment programs to individual circumstances. Ability to exercise tact and good judgment in dealing with patients, staff and the public. Ability to keep clinical case records. Ability to prepare and present oral and written reports. Ability to comply with common public health safety practices and procedures. Ability to cope with working with handicapped children and their families and to move children utilizing appropriate transfer technique. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be used in assessing minimum qualifications. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%).Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, knowledge, and abilities that relate to this position. Candidates possessing the most appropriate job-related qualifications will be placed on an employment list and referred to the department for selection interviews. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution towards the premium (the contribution amount varies by bargaining unit.For specific details, please refer to the applicable MOU).A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous