531130 - Associate Director of Outreach, Recruitment, and Titan Orientation Programs (Administrator II) (531130)

  • Cal State University (CSU) Fullerton
  • Fullerton, California
  • Aug 29, 2023
Full Time Administration and Management Human and Social Services

Job Description


Job Title

Associate Director of Outreach, Recruitment, and Titan Orientation Programs


Administrator II




New Student Orientation


Student Transitions

Salary Range

Classification Range $4,583 - $14,713 per month

(Hiring range depending on qualifications, not anticipated to exceed $6,250 - $7,300 per month)

Appointment Type

At Will

Time Base

Full Time

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours.

About CSUF

Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Office of Student Transitions Services helps ease the challenge of navigating a University or College campus, giving all Titans a chance to succeed in their higher education career the moment that they set foot on the Cal State Fullerton campus. An essential component of securing new Titans, the professionals within Student Transitions lead the efforts of Outreach, Recruitment and Orientation, Admissions and Records, financial aid services and community educational outreach at local high schools. We are seeking an exceptional individual to join our team as the Associate Director of Outreach, Recruitment, and Titan Orientation Programs (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Reporting to the Director of Outreach, Recruitment, and Titan Orientation Programs, the Associate Director assists with oversight of all aspects of outreach, recruitment, and orientation operations, assuming a leadership role in the design, delivery, communication, and assessment of creative, high- quality programs and services. Plays a key role in the planning and execution of annual yield and on-boarding events, such as Experience CSUF: Become A Titan, Fall in Love With Fullerton, Explore CSUF, and all orientation-related programming. Assists with the development and implementation of all aspects of the department’s marketing and communication plan, including written publications, information sessions/presentations, and virtual engagement activities with the goal of promoting and attracting myriad populations to Cal State Fullerton.

Responsible for knowledge of the outreach and recruitment cycle both at CSUF and within the CSU System. Supports the Director of Outreach, Recruitment and Titan Orientation Programs by managing, supervising, and leading the daily operations of the Orientation and the Welcome Center and Tours units within the department. Manages, supervises, leads, and executes the operations of Titan Orientation Programs (both in person and virtual), Welcome Center and Tours, yield events, and other related outreach and orientation functions. Supervises the staff within the orientation and welcome and tour units of the department. Determies the day-to-day objectives and operations of the Orientation and Welcome and Tours units.

Oversees, manages, and supervises the collection, compilation, and dissemination of all department reporting and assessment to both internal and external constituents. Analyzes outreach and orientation programming on an ongoing basis and uses that information to inform future outreach and orientation activities and events. Other duties as assigned.

Essential Qualifications

Master's degree in education, business, the social sciences, or related field is required, with at least five years of related experience in a progressively responsible position. Experience managing a team and a track record of success as the position is one of high visibility with high expectations regarding professional conduct. Experience with quantitative, market-based approaches to planning activities. Strong commitment to and understanding of diversity and inclusion in a higher education setting with experience working with and recruiting from under-represented populations. Exceptional oral and written communication skills, as well as strong organizational skills and follow- through. A clear understanding of, or the ability to understand, higher education issues and nuances. A commitment to excellence and to providing a high degree of customer service with campus partners and off-campus constituents. A vibrant personality that is comfortable working collaboratively as a member of a team in a high- volume, fast-paced, highly visible environment is essential.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Closing Date/Time: September 28, 2023

Job Address

Fullerton, California 92831 United States View Map