Eligibility Specialist II - Placerville

  • County of El Dorado
  • Placerville, California
  • Mar 08, 2024
Full Time Clerical and Administrative Support Human and Social Services
  • Salary: $50,003.20 - $60,777.60 Annually USD

Job Description


The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

HEALTH AND HUMAN SERVICES AGENCY The County of El Dorado , Health and Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. The Health and Human Services Agency has over 600 employees dedicated to enhancing and enriching the lives of those in their communities.

The Health and Human Services Agency’s Social Services Division strives to improve the quality of life for the residents of El Dorado County. They help residents meet basic needs and ultimately become self-sufficient by offering the following services: CalFresh, CalWORKs, Medi-Cal, General Assistance, and employment services.

THE OPPORTUNITY Use your knowledge and experience to help those in your community! You will have the opportunity to determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems, and identify needs and makes appropriate referrals for health, social, and/or employment services.

The selected candidate will have the opportunity to:
  • Perform interactive interviews to elicit eligibility information; obtain and/or verify financial, employment, tax, and personal demographic information; and determine eligibility for public assistance programs and services.
  • Analyze financial and eligibility information to determine initial or continuing eligibility for multiple aid programs.
  • Explain regulations, rules, and policies to clients and apprises them of their rights, responsibilities, and eligibility for participation in various public assistance programs and services.
  • Ensure accuracy and completion of application and declaration forms.
  • Resolve discrepancies by securing documentation, medical records, and confirmation from other agencies.
  • Enter and retrieve numerical and narrative data and issue benefits from an automated computer system.
  • Evaluate clients for and answer questions on Advanced Payment Tax Credits related to health care reform.
  • Explain a variety of plan options, costs, and individual plan features through Covered California.

For a full description of duties and responsibilities please review the job description here .

Want to know more? Check out this short video about a day in the life of an Eligibility Specialist.

Human Resources will assess your application to determine if you are minimally qualified using the following recommendations :

Eligibility Specialist II, Salary Range $24.04 - $29.22 Hourly :
One (1) year of full-time experience performing duties equivalent to the County's class of Eligibility Specialist I.

Licenses and Certifications:
  • Possession of, or ability to obtain and maintain, a valid California or Nevada Driver's License and a satisfactory driving record.

Click here to view the minimum qualifications for Eligibility Specialist II, as well as the physical, environmental, and working conditions.

The ability to speak and read Spanish in addition to English would be an asset and preferred in this position, but is not required. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the County of El Dorado and, if successful, become eligible for a pay differential of $1.00 per hour. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification.

In order to be eligible to receive such differential, an employee must demonstrate language proficiency acceptable to the Department Head as certified in writing to the Director of Human Resources. The Human Resources Department shall use a verbal and/or written testing process, depending upon the level of bilingual skill required of the employee, to validate the employee's skills. The differential is defined by the Memorandum of Understanding between the County of El Dorado and the Bargaining Unit representing this job classification. A copy of the Memorandum of Understanding is available on the County of El Dorado website.

SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.

If you have any questions regarding this recruitment, please contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us.

The Human Resources Department will screen all applications to identify qualified candidates. After screening , qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.

For more information on the recruitment process, click here.

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

The County of El Dorado is recruiting applicants for Eligibility Specialist II. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months in Placerville, CA.

  • There is currently one (1) full time vacancy in the Health and Human Services Agency, Social Services, Located in Placerville, CA.

Click Here for Frequently Asked Questions .

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing. A positive test may result in the revocation of an employment offer.

Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.

Escape the traffic and smog because El Dorado County is just:
  • 40 miles to Downtown Sacramento
  • 50 miles to Sacramento International Airport
  • 129 miles to San Francisco

Here area few of the many activities and events available throughout El Dorado County:
  • Hiking, Camping, Fishing, Boating, and Watersports
  • Skiing and Snowboarding
  • Live Music and Music Festivals
  • Local Craft Breweries and Wineries
  • El Dorado County Fair
  • Placerville Speedway Races
  • Farm to Fork Restaurants
  • Small Business Shops

Employees that are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information.


The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs!

For your Health and Well-Being:
  • Medical
  • Dental
  • Vision
  • Flexible Spending Accounts - FSA & HSA
  • Employee Assistance Program (EAP)
  • Basic Life Insurance
  • Long Term Disability (LTD)
  • Discounts on gym memberships

For your Financial Future:
  • CalPERS Retirement
  • Deferred Compensation (457) Plans
  • Optional Life Insurance

For your Work/Life Balance:
  • Paid Holidays
  • Floating Holidays
  • Vacation and sick leave accruals

To learn more about the benefits offered by the County of El Dorado
please visit our website located here.

Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law.

Closing Date/Time: Continuous

Base Pay


Job Address

Placerville, California United States View Map