Job Summary
The Business Development Manager plays a critical role in the administration, coordination, and implementation of community redevelopment projects for the City of Greenville. This position is responsible for the development, management, and oversight of business support activities, the facilitation of communication and coordination among diverse stakeholders, and liaising for the nighttime economy. The Business Development Manager will also focus on educating stakeholders, identifying and coordinating services, reviewing policies and regulations, and conducting proactive business outreach.
FLSA Status: Exempt
This is a continuous posting and may close at any time. Examples of Duties
- Develop and implement strategies to support and promote the growth of small businesses in the community redevelopment area.
- Identify and assess the needs of small businesses and coordinate the provision of necessary resources, services, and support.
- Foster relationships with small business owners, providing guidance, mentoring, and assistance in navigating regulatory requirements and accessing available programs and funding opportunities.
- Oversee the implementation and evaluation of small business support initiatives, ensuring alignment with community development goals.
- Act as a liaison and facilitate effective communication among diverse stakeholders directly and indirectly involved in the nighttime economy, including businesses, residents, community organizations, and government agencies.
- Educate stakeholders on transitions, program changes, and initiatives related to the nighttime economy, ensuring their understanding and engagement.
- Identify and coordinate services and resources needed to manage social and nighttime activities, fostering a safe, vibrant, and inclusive nighttime economy.
- Proactively review and offer updates to current and proposed policies and legislation related to the nighttime economy and small business development.
- Conduct research and analysis to inform policy recommendations, identifying opportunities to improve the business environment and support sustainable economic growth.
- Oversee the small business loan pool and small business support budget.
- Supervise Business Development divisional staff
Minimum Qualifications
- Bachelor’s degree in Business Administration, Public Administration, Urban Planning, or a related field. and (Master’s preferred)
- 5 to 7 years of experience in business development, small business support, community development, or a related field, including 2 to 5 years of supervisory experience
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of: - Strong economic development principles and strategies, particularly in the context of small business development and the nighttime economy.
- Project management skills, including the ability to plan, organize, and execute initiatives within defined timelines and budgets.
- Relevant local, state, and federal regulations and legislation impacting small businesses and the nighttime economy.
Skilled in: - Facilitating communication, conflict resolution, and stakeholder coordination.
- Analytical and problem-solving, with a track record of evaluating policies, conducting research, and proposing innovative solutions
- Technology and software for data analysis, reporting, and project management.
Ability to: - Represent the Community Redevelopment Agency at industry events, conferences, and meetings to promote the nighttime economy and small business development objectives.
- Ability to work independently and collaboratively in a fast-paced and dynamic environment.
- Collaborate with relevant stakeholders to advocate for policy changes that enhance the nighttime economy and small business ecosystem
- Respond to stakeholder inquiries, concerns, and complaints, providing timely and effective resolutions.
- Mediate and facilitate constructive dialogue to address conflicts and promote collaboration among stakeholders.
- Conduct proactive business outreach to develop and strengthen relationships with businesses and stakeholder groups in the nightlife, entertainment, dining, sports, and music sectors.
- Work cooperatively with City officials, other employees, and the general public.
- Work safely without presenting a direct threat to self or others.
- Meet the mental and physical demands of the job.
Special Requirements
Valid North Carolina Driver's License
The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.
