JOB SUMMARY Under the direction of the Director of Shared Services, the Payroll Specialist is part of the City of Atlanta payroll team processing 9,000 plus employees on an Oracle platform. The ideal candidate will demonstrate an in-depth understanding of end-to-end payroll administration and processing with a focus on stellar customer service, attention to detail, process reengineering while having the capability to adapt to a changing environment and meeting deadlines.
ESSENTIAL DUTIES AND RESPONSIBILITIES - TEAMWORK attitude is essential
- Emphasis on accuracy, attention to detail, and thoroughness.
- Acts a subject matter expert and or resource to external and internal partners
- Takes full ownership of the payroll process and processes accurate and timely bi-weekly and off-cycle payrolls
- Acts as a liaison between the payroll department and employees of the City of Atlanta while providing stellar customer service assisting employees with questions related to payroll deductions and other payroll-related inquiries
- Research, analyze and resolve issues using effective problem-solving skills and make necessary adjustments or corrections through established procedures.
- Initiates payroll processing quality assurance reviews and identifies training opportunities and/or problem-prone processes to ensure optimal efficiency and error-free operations
- Leverage technology to improve operations and maintain proper internal controls under GAAP.
- Adhere to internal control processes when initiating, recording, summarizing, and reporting payroll transactions.
- Escalates or transfers client inquires to the Payroll Supervisor, Payroll Manager or appropriate resource as necessary
- Assist in preparation and gain experience in communication presentations to management and internal clients
- Ensures proper retention of electronic documents, business confidential information, and actively demonstrates an understanding of the need to safeguard competitive information in both electronic and non-electronic formats
- Collaborate and assist with managing various projects/task as needed
- Ability to work effectively across organizational lines as well as with vendor partners.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE - Associate’s or Bachelor’s degree in Human Resources, Finance or Business Administration
- 2-4 years of progressive experience working with payroll systems in a web-based or ERP environment (ADP, Dayforce, UltiPro) Oracle preferred but will train the qualified candidate
- 2 - 4 years of experience working in Kronos or other workforce management system
- Experience with internal/external audit requirements and compliance
- Experience with premium pay, shift differentials, shared leave, advance sick leave, and payroll calculations
