CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled General Description and Classification Standards This position falls under the Atlanta Police Department’s Real Time Crime Center (RTCC). In summary, Real Time Crime Center Intelligence Analysts support provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources. RTCC Intelligence Analysts will also analyze and provide investigators with video searches and data retrieval for all types of criminal investigations. Essential Duties & Responsibilities These are typical responsibilities for these positions and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Lead a team of RTCC Analysts including coordination of training, scheduling, task delegation, and other administrative functions First line supervisory functions including ensuring staff follow department procedures and federal/state/municipal law Collect productivity statistics on a daily basis and produce weekly reports for the RTCC Operations Commander Coordinate efforts of supervised shifts with directives from the RTCC Operations Commander Monitor team workload and act as a point of contact for requests within the Police Department Manages the collection of criminal intelligence data for entry into information storage and retrieval systems Monitor RTCC software suite for automatically generated alerts and respond if needed Monitor police dispatch frequencies and offer assistance as issues arise Complete incident reports and after-action reports as needed Familiarity with the layout video surveillance grid and be aware of the threats and challenges various precincts are facing. Understand emergency procedures and evacuation procedures for multiple public venues. Identify suspicious criminal activity and assist in effective response Operate and monitor internal and external surveillance cameras and state of the art surveillance program Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc. Work closely with sworn law enforcement Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. Leadership Provided Will work under supervision of the RTCC Operations Commander, communicating on a regular basis by e-mail and telephone along with participating in weekly meetings. May act as a training lead for other Analysts when a new employee is assigned to the unit. Supervisor is expected to perform basic Analyst functions as the need arises. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills and abilities required to perform the job successfully. It is not an exhaustive list. Must demonstrate good leadership and team-building skills Must have strong interpersonal, communication, and organizational skills Must have the ability to effectively operate highly technical monitoring equipment as well as ability to manage information and technical security programs. Must have clear understanding of criminal offense elements and display ability to determine evidentiary or tactical value of data presented in the RTCC platform. Must have detail-oriented approach to gathering information and ability to think beyond simply the location of crime occurrence Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed Must be able to maintain a calm, professional and courteous composure when dealing with unusual and stressful circumstances. Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player. Develop a system to identify, document and track potential threatening individuals, vehicles, and situations that could assist the Police Department in solving crimes. Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. Become familiar with Atlanta Police Department signals and codes used by Police Officers via the radio Be familiar with and comply with the Georgia Open Records Act Minimum Qualifications - Education and Experience Bachelor’s degree required with a preference for Criminal Justice or similar studies. Combination of training and experience may be considered in place of this requirement Five to ten years of practical experience reviewing video footage, data mining, and experience with multiple software programs in a work environment required. Must have experience performing investigative research, developing criminal history and statistical reports, operating a computer and applicable software. Must have prior experience in a supervisory role Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire. Ability to pass a post-offer/pre-employment background check and drug and alcohol screening. Licensures and Certifications Valid Driver’s License from State of Residency. Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within six months of hire Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. NOTE: RTCC operates 24 hours a day, seven days a week. Shifts can be throughout the day albeit on a normal schedule. Analysts may be requested to work overtime hours or on their days off in special circumstances.
Position posted until filled General Description and Classification Standards This position falls under the Atlanta Police Department’s Real Time Crime Center (RTCC). In summary, Real Time Crime Center Intelligence Analysts support provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources. RTCC Intelligence Analysts will also analyze and provide investigators with video searches and data retrieval for all types of criminal investigations. Essential Duties & Responsibilities These are typical responsibilities for these positions and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Lead a team of RTCC Analysts including coordination of training, scheduling, task delegation, and other administrative functions First line supervisory functions including ensuring staff follow department procedures and federal/state/municipal law Collect productivity statistics on a daily basis and produce weekly reports for the RTCC Operations Commander Coordinate efforts of supervised shifts with directives from the RTCC Operations Commander Monitor team workload and act as a point of contact for requests within the Police Department Manages the collection of criminal intelligence data for entry into information storage and retrieval systems Monitor RTCC software suite for automatically generated alerts and respond if needed Monitor police dispatch frequencies and offer assistance as issues arise Complete incident reports and after-action reports as needed Familiarity with the layout video surveillance grid and be aware of the threats and challenges various precincts are facing. Understand emergency procedures and evacuation procedures for multiple public venues. Identify suspicious criminal activity and assist in effective response Operate and monitor internal and external surveillance cameras and state of the art surveillance program Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed. Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc. Work closely with sworn law enforcement Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. Leadership Provided Will work under supervision of the RTCC Operations Commander, communicating on a regular basis by e-mail and telephone along with participating in weekly meetings. May act as a training lead for other Analysts when a new employee is assigned to the unit. Supervisor is expected to perform basic Analyst functions as the need arises. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills and abilities required to perform the job successfully. It is not an exhaustive list. Must demonstrate good leadership and team-building skills Must have strong interpersonal, communication, and organizational skills Must have the ability to effectively operate highly technical monitoring equipment as well as ability to manage information and technical security programs. Must have clear understanding of criminal offense elements and display ability to determine evidentiary or tactical value of data presented in the RTCC platform. Must have detail-oriented approach to gathering information and ability to think beyond simply the location of crime occurrence Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed Must be able to maintain a calm, professional and courteous composure when dealing with unusual and stressful circumstances. Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player. Develop a system to identify, document and track potential threatening individuals, vehicles, and situations that could assist the Police Department in solving crimes. Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information. Become familiar with Atlanta Police Department signals and codes used by Police Officers via the radio Be familiar with and comply with the Georgia Open Records Act Minimum Qualifications - Education and Experience Bachelor’s degree required with a preference for Criminal Justice or similar studies. Combination of training and experience may be considered in place of this requirement Five to ten years of practical experience reviewing video footage, data mining, and experience with multiple software programs in a work environment required. Must have experience performing investigative research, developing criminal history and statistical reports, operating a computer and applicable software. Must have prior experience in a supervisory role Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire. Ability to pass a post-offer/pre-employment background check and drug and alcohol screening. Licensures and Certifications Valid Driver’s License from State of Residency. Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within six months of hire Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. NOTE: RTCC operates 24 hours a day, seven days a week. Shifts can be throughout the day albeit on a normal schedule. Analysts may be requested to work overtime hours or on their days off in special circumstances.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing The Intelligence Analyst (IA) directly supports law enforcement, emergency services and homeland security customers by analyzing, identifying, creating, and sharing relevant and actionable intelligence information, assessments, briefings, and investigative support. The IA will play a critical role of the expansion of Wake County Sheriff’s Office Intelligence and Awareness Operations Center (IAOC). The IA is charged with reading, analyzing, interpreting, evaluating research findings, performing statistical analysis, analytical research, and link analysis for potential criminal activity and development of situational awareness. The IA will be familiar with designated law enforcement technology systems and other local, state or federal databases as well as be familiar with compiling data utilizing acceptable criminal intelligence analysis techniques . This position requires excellent interpersonal skills to develop relationships throughout the federal, state, and local law enforcement, homeland security, and intelligence communities. The IA may work shifts of various lengths including days, nights, weekends, and holidays depending on the assignment and operational need of the Sheriff’s Office. Members of the Intelligence and Awareness Operations Center will have rotating on call hours. Essential Functions: E valuate information from multiple sources and determine the importance and limitations of each piece of information Collect intelligence information on criminal, terrorist, environmental, public health, social, and other problems affecting the development of local and state human and physical resources and projects Compile knowledge of important local, national and international events that may have an impact on a given program area or investigation Analyze and interpret research findings and recommendations Organize and present accurate information in a logical sequence Perform basic statistical work, analytical research and link analysis Handle confidential information with a variety of official classifications Conduct intelligence analysis and prepare investigative reports and analytical charts or graphs which may display patterns, events, identities or activities of criminal groups and individuals Serve as a liaison with the intelligence community at federal, state, county and municipal levels to share information on criminal activities or suspected criminals under investigation Possess or attend training to become competent with DCI, federal mandated file procedure (28 CFR, part 23), and the requirements for intelligence file creation, retention, dissemination and purging About Our Team With a wide array of services, Wake County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow, and play. Wake County Government employs approximately 4400 employees and approximately 1000 are employed by the Sheriff’s Office. With over 850 square miles of area and 1 million residents, Wake County Deputies are the primary law enforcement agency for those in the unincorporated areas of the county as well as providing court security, and all civil process service for the entire county. The Crime Analyst Unit is apart of the Emergency and Support Services Division. For more information about Wake County Government, visit www.wake.gov and the Wake County Sheriff’s Office at www.wake.gov/sheriff. The Basics (Required Education and Experience) Associate's degree Two years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Two years of technical or administrative experience with a law enforcement agency, criminal justice agency or related field DCI certified or possess the ability to become certified within three months of employment and maintain that certification How Will We Know You're 'The One'? Knowledge of law enforcement systems and databases Understanding of real time emergency operations as it relates to intelligence work, law enforcement or related field Knowledge of a Computer Aided Dispatch (CAD) System and public safety radio systems Understanding of Uniform Crime Reporting (UCR) procedures Knowledge of the Civil/Criminal Justice Automation System (CCJAS) software application About This Position Location: John H. Baker, Jr. Public Safety Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Evenings, nights and weekends after training is completed Hiring Range: 25.81 - 34.85 Market Range: 25.81 - 43.89 Posting Closing Date: 7:00 pm on 5/8/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
What You'll Be Doing The Intelligence Analyst (IA) directly supports law enforcement, emergency services and homeland security customers by analyzing, identifying, creating, and sharing relevant and actionable intelligence information, assessments, briefings, and investigative support. The IA will play a critical role of the expansion of Wake County Sheriff’s Office Intelligence and Awareness Operations Center (IAOC). The IA is charged with reading, analyzing, interpreting, evaluating research findings, performing statistical analysis, analytical research, and link analysis for potential criminal activity and development of situational awareness. The IA will be familiar with designated law enforcement technology systems and other local, state or federal databases as well as be familiar with compiling data utilizing acceptable criminal intelligence analysis techniques . This position requires excellent interpersonal skills to develop relationships throughout the federal, state, and local law enforcement, homeland security, and intelligence communities. The IA may work shifts of various lengths including days, nights, weekends, and holidays depending on the assignment and operational need of the Sheriff’s Office. Members of the Intelligence and Awareness Operations Center will have rotating on call hours. Essential Functions: E valuate information from multiple sources and determine the importance and limitations of each piece of information Collect intelligence information on criminal, terrorist, environmental, public health, social, and other problems affecting the development of local and state human and physical resources and projects Compile knowledge of important local, national and international events that may have an impact on a given program area or investigation Analyze and interpret research findings and recommendations Organize and present accurate information in a logical sequence Perform basic statistical work, analytical research and link analysis Handle confidential information with a variety of official classifications Conduct intelligence analysis and prepare investigative reports and analytical charts or graphs which may display patterns, events, identities or activities of criminal groups and individuals Serve as a liaison with the intelligence community at federal, state, county and municipal levels to share information on criminal activities or suspected criminals under investigation Possess or attend training to become competent with DCI, federal mandated file procedure (28 CFR, part 23), and the requirements for intelligence file creation, retention, dissemination and purging About Our Team With a wide array of services, Wake County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow, and play. Wake County Government employs approximately 4400 employees and approximately 1000 are employed by the Sheriff’s Office. With over 850 square miles of area and 1 million residents, Wake County Deputies are the primary law enforcement agency for those in the unincorporated areas of the county as well as providing court security, and all civil process service for the entire county. The Crime Analyst Unit is apart of the Emergency and Support Services Division. For more information about Wake County Government, visit www.wake.gov and the Wake County Sheriff’s Office at www.wake.gov/sheriff. The Basics (Required Education and Experience) Associate's degree Two years of job-related experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Two years of technical or administrative experience with a law enforcement agency, criminal justice agency or related field DCI certified or possess the ability to become certified within three months of employment and maintain that certification How Will We Know You're 'The One'? Knowledge of law enforcement systems and databases Understanding of real time emergency operations as it relates to intelligence work, law enforcement or related field Knowledge of a Computer Aided Dispatch (CAD) System and public safety radio systems Understanding of Uniform Crime Reporting (UCR) procedures Knowledge of the Civil/Criminal Justice Automation System (CCJAS) software application About This Position Location: John H. Baker, Jr. Public Safety Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Evenings, nights and weekends after training is completed Hiring Range: 25.81 - 34.85 Market Range: 25.81 - 43.89 Posting Closing Date: 7:00 pm on 5/8/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.