Manager of Central Control

  • BART
  • Oakland, California
  • Mar 13, 2024
Full Time Administration and Management
  • Salary: 139,192 USD

Job Description

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Job Summary

Pay Rate
Non-Rep Payband 10: $139,192.00 (Annual Salary Minimum) - $210,876.00 (Annual Salary Maximum)

*Initial salary will be between $139,192.00 - $200,592.86 annually to commencerate with education and experience

Reports To Assistant Chief Transportation Officer, Central Control

Current Assignment
This announcement will be used to establish an eligibility list for vacancies that may occur within the next twelve (12) months.

Directs, manages, supervises and coordinates operations and activities on assigned shift of the Central Control Division within the Transportation and Service Department; coordinates and responds to emergency situations and service delays; coordinates assigned activities with other divisions, departments and outside agencies; provides highly responsible and complex administrative support to the Assistant Chief Transportation Officer, Central Control; and performs related duties as assigned.

Preferred candidate(s) will demonstrate considerable field experience in workforce management, crisis management, maintaining system performance (planning, coordinating, controlling, routing, tracking, dispatching), carrier assessment capabilities, and deploying best transportation practices in Automatic Train Operations (ATO), Communications Based Train Control (CBTC) or Positive Train Control (PTC) environments.

Selection Process
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).

Application Process
External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Examples of Duties

Manages and administers the daily operations and activities of the District’s Central Control Division in the Transportation Department related to the safe and efficient movement of all revenue and non-revenue rail service vehicles on mainline track ways and remotely controlled or monitored systems within revenue operations.

Implements and administers the operational goals, objectives and priorities for Transportation Department programs.
Analyzes and plans transit operations, recommends improvements and modifications or elimination of services to improve passenger experience and increase ridership.
Manages system-wide on time performance; develops strategies for delay mitigation; implements strategies to mitigate system congestion.
Maintains revenue schedules and implements strategies to minimize the impact of delays of revenue services.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
Makes primary decisions in emergency management to prevent damage to equipment and injury to personnel and passengers.
Motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments.
Serves as the liaison for Central Control operations with other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues.
Serves as staff on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence.
Provides responsible staff assistance to the Assistant Chief Transportation Officer, Central Control.
Conducts a variety of organizational studies, investigations and operational studies; recommends modifications to District central control programs, policies and procedures as appropriate.
Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of transit vehicle central control operations.

Minimum Qualifications

Education :
Bachelor’s degree in Business Administration or a related field from an accredited college or university.

Experience :
Current certified Train Controllers including a minimum of two (2) years of administrative and supervisory experience within BART's Operations Control Center (OCC) or five (5) years of (full-time equivalent) verifiable experience in the management of a transit system control center which must have included at least two (2) years of administrative and supervisory experience.

Other Requirements :
FEMA ICS Training, Certified Train Controller, Power and Support Controller certifications required.
On call responsibility for Central Control activities and/or problems 24 hour / 7 days per week availability for emergencies or problems.

Substitution :
Additional professional experience as outlined above may be substituted for the education on a year- for-year basis. A college degree is preferred.

Knowledge and Skills

Knowledge of :
  • Heavy rail systems and equipment and train station operations
  • Principles and practices of transit vehicle passenger safety
  • Safety principles pertaining to the operation of transit vehicles
  • Emergency procedures relating to transit vehicle operation
  • Policies and procedures for emergency response to fatalities, derailments, fired and major events
  • Equipment and systems used to monitor transit system operations
  • Methods and techniquesof managing transit operations service delays and emergencies
  • Principles and practices of budget preparation and administration
  • Principles of supervision, training and performance evaluation
  • Occupational hazards and standard safety practices
  • Related Federal, State and local laws, codes and regulations

Skill/Ability in :
  • Participating in the management of a comprehensive transportation system central control program
  • Supervising, training and evaluating staff
  • Participating in the development and administration of division goals, objectives and procedures
  • Assisting in the preparationand administration of large program budgets
  • Preparing clear and concise reports
  • Researching, analyzing and evaluating new service delivery methods and techniques
  • Interpreting and implementing emergency guidelines and procedures
  • Assisting in managing of transit delays and emergency response
  • Operating office equipment including computers and supporting word processing and spreadsheet applications
  • Minimizing passenger delay and train disruptions
  • Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in supportof goals
  • Interpreting and applying Federal, State and local policies, laws and regulations
  • Communicating clearly and concisely, both orally and in writing
  • Establishing and maintaining effective working relationships with those contacted in the course of work


Equal Employment Opportunity GroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov .

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs .

The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification.

Highlights
  • Medical Coverage (or $350/month if opted out)
  • Dental Coverage
  • Vision Insurance (Basic and Enhanced Plans Available)
  • Retirement Plan through the CA Public Employees’ Retirement System (CalPERS)
    • 2% @ 55 (Classic Members)
    • 2% @ 62 (PEPRA Members)
    • 3% at 50 (Safety Members - Classic)
    • 2.7% @ 57 (Safety Members - PEPRA)
    • Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details)
Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
  • 6.65% employer contribution up to annual maximum of $1,868.65
Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members.

Closing Date/Time: Continuous

Base Pay

139,192

Job Address

Oakland, California United States View Map