Risk Manager

  • Mission Viejo, California
  • Aug 29, 2023
Full Time Administration and Management Risk Management and Insurance Claims

Job Description

Risk Manager

Job Category:
Classified Administrators and Managers

Job Opening Date:
July 11, 2023

Job Closing Date:

District Services

Work Location:
Mission Viejo, CA

Procurement, Central Services, and Risk Management

Pay Grade, for more information click on this link:


Pay Rate Type:

Work Days:
Monday - Friday

Work Hours:
8:00 a.m. - 5:00 p.m.

Hours Per Week:

Percentage of Employment:

Months of Employment:

Starting salary at $127,668 per year

Required Documents:
Resume and Cover Letter

Job Description:

District Management Team Salary Schedule - RANGE 15

Initial Screening Date: August 1, 2023

A resume and cover letter are required.

Specifications are intended to present a descriptive list of the range of duties performed by employees in the position. Specifications are not intended to reflect all duties performed within the job.


To plan, organize, coordinate, manage, control and evaluate the functions, programs, services and activities assigned to the Risk Management section of District Business Services, including workers' compensation, property, and liability; ensure that programs are operating within the appropriate fiscal parameters and remain in compliance with District, local, State and/or federal requirements; report, investigate and coordinate all claims with the District's third party administrator; prepare and submit accurate reports, as required, according to established timelines; coordinate assigned activities at the District and college levels; and provide highly complex staff assistance to the Executive Director of Business Services.

To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.


Receives general direction from the Vice Chancellor of Business Services and immediate supervision and technical work direction from the Executive Director of Business Services.

Exercises direct supervision over District Workers Compensation and Safety Manager.

EXAMPLES OF DUTIES - Duties may include, but are not limited to the following:

Plan, develop, organize, coordinate, manage and evaluate the risk management programs, services, operations and activities of the District.

Serve as the District contact person with injured employee(s), hospital and clinic personnel, physicians, employee supervisors and District's third party administrator to obtain and provide information on the employee's status and District liability; answer inquiries regarding District insurance programs; act as liaison between student accident insurance carrier and students at Saddleback College, Irvine Valley College and ATEP.

Assist the Executive Director of Business Services in forecasting short-range and long-range District costs involved in risk management; assist in preparing multi-year projections analysis for the Vice Chancellor of Business Services, Board of Trustees, District management, and other interested parties.

Ensure that all risk management operations and activities of the District are performed according to legal requirements; ensure the timely and accurate processing of payments and depositing of receipts; and ensure the timely and accurate maintenance of all risk management records the District, both colleges and their ancillary organizations, including Associated Student Government (ASG) and Foundation.

Assist the Executive Director of Business Services with planning, developing and implementing risk management policies and controls; develop, implement and maintain appropriate methods and procedures to optimize efficient and effective delivery of services related to assigned functions; monitor and evaluate operations and activities and take corrective actions as necessary.

Serve on committees, task forces and other work groups as needed; provide technical expertise and guidance regarding areas of responsibility; research, analyze and resolve problems; find solutions and improve operations while keeping an open mind and complying with legal requirements and established procedures.

Assist District and College management and staff in developing, preparing, maintaining and reporting records related to risk management; maintain records and files on work related injury cases, liability and property claims; record all communication from physicians and attorneys regarding status of such claims.

Communicate with employees, insurance carriers, vendors, representatives of State and federal agencies, social service organizations and others to coordinate programs and activities.

Participate in the identification of hazards and any safety issues pertaining to all District sites and facilities to ensure success of the Injury and Illness Prevention Plan and to minimize insurance losses.

Appraise workstations for employees needing ergonomic assessment and reasonable accommodations in order to comply with the Americans with Disabilities Act; address and correct ergonomic issues to reduce continuous trauma claims and comply with the Early Return to Work Program.

Coordinate and appraise medical claims issues for employees and students; delegate issues to various medical insurance providers and consultants to achieve timely resolution of claims; initiate claims review with insurance carriers to discuss, plan and establish guidelines to settle claims or develop a plan of action to reach timely resolution of open claims.

Participate in mandatory settlement conferences, hearings, trails and depositions pertaining to workers compensation claims to encourage a fair settlement for all affected parties.

Instruct employees, students and the public on accident reporting and claims procedures; inform District employees about insurance coverage and solutions for insurance problems; coordinate and administer malpractice insurance for physicians working at college health centers.

Interpret, understand, apply and explain local, County, State and federal government laws and risk management practices and ensure legal compliance; inform, guide and monitor District and college staff, and vendors regarding legal compliance.

Receive and prepare reports of work related injury or illness; determine and authorize appropriate medical treatment; coordinate claims reporting and investigation with District third party administrator; prepare reports and maintain logs as required by the State of California and other governing agencies.

Train, guide, supervise, support and evaluate the performance of assigned personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work; interview, select and recommend hiring of employees; recommend transfers, reassignment, termination and disciplinary action; motivate staff and resolve conflicts within the group.

Prepare, administer and monitor annual budgets for area of assignment; prepare recommendations and justifications regarding budget requests; authorize expenditures according to District policies and applicable regulations; and ensure that expenses do not exceed budgeted allocations.

Prepare insurance specifications for the purpose of obtaining premium fees and updates on an ongoing basis; and audit insurance premiums and costs to optimize coverage. Participate on SWACC claims and coverage committee as appropriate.

Assist in providing information and posting requirements for OSHA files for all sites in the District.

Coordinate the preparation and analysis of all insurance claims, student injury incidents, and assist in providing OSHA reports for the purpose of ensuring the timely and accurate presentation of the facts.

Assist in the recommendation of changes and updates to the emergency/crisis response plans for the purpose of providing efficient utilization of District financial resources and ensuring the safety of students, staff and the public.

Maintain current knowledge of changes, concepts, methods, requirements, regulations and policies for assigned programs, including computer programs and software enhancements.

Serve as chairperson of District-wide safety committee; make oral presentations at various gatherings; conduct workshops to provide specialized information regarding risk management; assure the development and dissemination of information related to new or revised automated systems, requirements or regulations affecting assigned areas of fiscal operations and services.

Perform other related duties as assigned.


Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Equivalent to a bachelor's degree from an accredited college or university with major course work in business or public administration or a closely related field with an emphasis on insurance, risk management or contract law.

Or an Associate of Arts degree with major course work in insurance, risk management or contract law and an additional two years of directly-related experience as a risk manager in a public agency.

Five years of increasingly responsible professional risk management experience, including two years in a lead or supervisory capacity.

A valid California driver's license. Certification as an Associate in Risk Management (ARM) is desirable.

Knowledge of:
Applicable District policies and local, State and federal laws, codes and regulations, including laws regulating public risk management and insurance operations.
Automated system capabilities and limitations, including mainframe and personal computers.
Interpersonal skills including tact, patience and diplomacy.
Modern office practices, procedures, methods, and equipment.
Modern principles and practices of risk management, including loss control, safety and multi-lines claims handling.
Oral and written communication skills, including correct English usage, spelling, grammar, punctuation and composition.
Principles and practices of training, supervision and performance evaluation.
Principles, procedures and practices of budget development and administration.
Principles, procedures and technical aspects of workers' compensation, and liability claims administration.
Program analysis and revenue forecasting.
Terminology and practices of medical treatment.
Americans with Disabilities Act.
OSHA regulations and requirements.

Ability to:
Analyze and interpret records related to risk management.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Collect, compile and analyze data.
Communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District.
Design and install new and improved record keeping systems for areas of assignment.
Develop, implement and manage methods and procedures for areas of assignment.
Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services.
Establish and maintain cooperative and effective working relationships with those contacted in the course of work.
Interpret, apply and explain applicable District policies and procedures.
Interpret, apply and explain applicable local, State and federal laws, codes and regulations.
Learn basic insurance bookkeeping practice and procedures.
Learn the District organization, operations and policies.
Operate computer and applications software, including database management, spreadsheet, word processing and software related to area of assignment.
Operate modern office equipment such as computer, printer, calculator, copier and fax.
Organize, coordinate, manage and implement comprehensive risk management programs and services, including insurance and safety.
Participate in forecasting current and future loss control programs and services.
Perform accurately under changing work priorities.
Plan and organize work to meet schedules and timelines.
Prepare and administer budgets for assigned program areas.
Prepare complex and comprehensive financial or statistical data, summaries, statements, reports and analyses.
Prepare oral and written reports and recommendations.
Relate effectively to people of varied academic, cultural and socioeconomic background using tact, diplomacy and courtesy.
Select, train, lead, direct, supervise and evaluate the performance of assigned personnel.
Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts.
Work independently with minimum direction.

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
Standard office setting. Typically, duties are performed in an office environment while sitting at a desk or computer terminal. Incumbents are subject to contact with administrators and other personnel, frequent interruptions, noise from talking or office equipment and demanding legal timelines. At least minimal environmental controls to assure health and comfort. Occasionally travels to employees' work locations or other locations to observe environment or attend meetings.

Physical Demands
Incumbents regularly sit or stand for long periods of time; walk short distances on a regular basis; travel to various locations to attend meetings and conduct work; use hands and fingers to operate an electronic keyboard or other office machines; bend at the waist; reach over head, above shoulders and diagonally with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, push, pull and carry and/or move objects weighing up to 25 pounds.


Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD.

The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information .


The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications.


A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status.

Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS


If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu.


Report to work on a regular and consistent basis, as scheduled, to assigned job.


Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request.


The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds.

Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion.


Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.

Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.

Job Address

Mission Viejo, California United States View Map