City of Huntington Beach, CA
Huntington Beach, California, United States
Description SALARY June 24, 2023: $6,009 - $7,448 Monthly June 22, 2024: $6,309 - $7,821 Monthly June 21, 2025: $6,625 - $8,213 Monthly This is a continuous recruitment. We will continue to accept applications until the hiring department determines enough qualified applications have been received. However, we will begin the testing process when 100 applications have been received and will continue periodic testing after that as sufficient numbers of applications are received. DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Degree or equivalent. Experience : Type 40 words per minute. A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: MFrame@hbpd.org. Other: Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. Testing will begin after 100 applications have been received. A typing certificate must be turned in at or before the oral exam. Specific instructions regarding acceptable certificates are listed below. Applicants best meeting the needs of the department will be invited to participate in the examination process. The testing will consist of the following: WRITTEN EXAM - The Written Exam is the POST Entry Level Dispatcher Test Battery. A passing T-Score of 48 is required. T-SCORE TRANSFERS - The written exam may be waived if you have achieved a minimum T-Score of 48 on a POST approved Dispatchers Entry Level examination taken no more than six (6) months from the date of our scheduled written exam. Note: You may not retake this exam if already taken within 30 days of the date of our scheduled exam. If you are invited to the written exam phase of the process and would like to transfer your T-Score from another agency, please forward a copy of the T-score letter from the agency where the exam was taken to: MFrame@hbpd.org. ORAL EXAM - The oral exam, weighted 100% of the total score, will determine the ranking on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc.Upon a conditional offer of employment, a pre-placement medical evaluation, psychological exam and drug screening must be completed with acceptable results.Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1. Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors). We will accept typing certificates issued within the last 12 months, from an employment or other public agency. 2. Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information. 3. Typing tests may also be taken at the locations listed below. Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: MFrame@hbpd.org. Supplemental Information See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS - Civilian Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty , or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having undergone personal bankruptcy more than once, having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace. The City of Huntington Beach offers a comprehensive benefit package to Police Officers' Association/Non-Sworn (Miscellaneous) members including: The SALARY RANGE is composed of five steps. Merit step increases are based on satisfactory performance. BILINGUAL PAY, 5% for qualified employees. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. HOLIDAY PAY IN-LIEU: 120 hours per year. GENERAL LEAVE with pay is granted in the amount of 176 hours per year for the first four years of continuous service, up to 256 hours per year after fourteen years of continuous service. TUITION REIMBURSEMENT is available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. A portion of the employee contribution is paid by the City for a 3.0% @ 50 (safety) and 2.5% @ 55 (miscellaneous) benefit plan. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as any of the following: • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who has no prior membership in a California public retirement system. • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who is not eligible for reciprocity with another California public retirement system. • A member who first established CalPERS membership prior to 01/01/13, and who is rehired by a different CalPERS employer after a break in service of greater than six (6) months. The benefit formula, final compensation period, maximum pensionable compensation, and member contribution rate for new miscellaneous members under PEPRA is represented in the table below. Benefit Formula: Miscellaneous: 2% at age 62 Final Compensation Period: 3-year Final Compensation Member Contribution Rate as a percentage of payroll: 9.00% of Reportable Compensation (eff. 7/1/23) Maximum Pensionable Compensation: $136,440 All employees hired on or after January 1, 2013, will be subject to CalPERS membership review for applicability of PEPRA. Please be advised that new COHB employees not subject to PEPRA and new members subject to PEPRA may also be subject to the terms and conditions of an unexpired Memorandum of Understanding for their respective association. DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. JOB SHARING opportunities for eligible employees. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Police Officers' Association". Closing Date/Time: Continuous
Description SALARY June 24, 2023: $6,009 - $7,448 Monthly June 22, 2024: $6,309 - $7,821 Monthly June 21, 2025: $6,625 - $8,213 Monthly This is a continuous recruitment. We will continue to accept applications until the hiring department determines enough qualified applications have been received. However, we will begin the testing process when 100 applications have been received and will continue periodic testing after that as sufficient numbers of applications are received. DUTIES SUMMARY The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS). DISTINGUISHING CHARACTERISTICS This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. Examples of Essential Duties Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned. Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential. The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. Minimum Qualifications Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Knowledge of : During probation the following knowledge must be acquired: codes, practices and procedures used to transmit information to units in the field and locations of streets and buildings. Ability to : Ability to understand complex instructions which are presented orally or in writing; read street maps and quickly find locations; quickly evaluate an emergency situation and develop logical working solutions; keep up with fast pace of incoming calls and transmitted information; successfully perform multi-tasking duties; speak clearly and confidently; gain cooperation and cooperate with others; apply procedures for handling unique problems; exercise good judgment with memory for details; recognize and keep information confidential; be reliable and dependable; read, comprehend, interpret and utilize instructions, manuals and other materials applicable to this area; work all assigned shifts, including weekends and holidays; provide quality customer service. Education: High School Degree or equivalent. Experience : Type 40 words per minute. A typing certificate, as described below, must be turned in at or before the oral exam. You may submit a copy of your typing certificate to: MFrame@hbpd.org. Other: Must be available to work ALL assigned shifts, weekends and holidays; Pass comprehensive background investigation and psychological examination. APPLICATION AND SELECTION PROCEDURE: An official on-line application must be completed in its entirety . Incomplete applications will not be accepted. Testing will begin after 100 applications have been received. A typing certificate must be turned in at or before the oral exam. Specific instructions regarding acceptable certificates are listed below. Applicants best meeting the needs of the department will be invited to participate in the examination process. The testing will consist of the following: WRITTEN EXAM - The Written Exam is the POST Entry Level Dispatcher Test Battery. A passing T-Score of 48 is required. T-SCORE TRANSFERS - The written exam may be waived if you have achieved a minimum T-Score of 48 on a POST approved Dispatchers Entry Level examination taken no more than six (6) months from the date of our scheduled written exam. Note: You may not retake this exam if already taken within 30 days of the date of our scheduled exam. If you are invited to the written exam phase of the process and would like to transfer your T-Score from another agency, please forward a copy of the T-score letter from the agency where the exam was taken to: MFrame@hbpd.org. ORAL EXAM - The oral exam, weighted 100% of the total score, will determine the ranking on an employment eligible list from which hires may be made. The employment eligible list is valid for up to one year, unless exhausted sooner. Candidates considered for hire must undergo a comprehensive background investigation, which includes (but is not limited to) LiveScan fingerprinting, polygraph exam, credit check, reference/employer checks, DOJ and FBI checks, etc.Upon a conditional offer of employment, a pre-placement medical evaluation, psychological exam and drug screening must be completed with acceptable results.Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification. Note: Our primary means of communication with applicants is via email; therefore, please include a valid email address on your application. TYPING CERTIFICATIONS : 1. Candidates must provide proof of required typing skill of 40 wpm net (gross minus number of errors). We will accept typing certificates issued within the last 12 months, from an employment or other public agency. 2. Certificates must be on official letterhead from the agency and must include a phone number and name of contact person in order to verify information. 3. Typing tests may also be taken at the locations listed below. Please call for appointments and costs. HUNTINGTON BEACH ADULT SCHOOL 17231 Gothard Street Huntington Beach, CA 92647 714-842-4227 FOCUS EMPLOYMENT INC. 2400 E. Katella Ave. Ste. 800 Anaheim, CA 92806 (714) 848-6129 4. Alternatively, candidates may request to take a typing test on site on the day of their oral exam. Appointments shall be made in advance by sending an email request to: MFrame@hbpd.org. Supplemental Information See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster. COMMON DISQUALIFIERS - Civilian Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process. Illegal use or possession of drugs The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions: Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment. Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment. Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field. Any adult manufacture or cultivation of a drug or illegal substance. Failure to divulge to the Department any information about personal illegal use or possession of drugs. Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected. The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification: Any illegal use or possession of a drug as a juvenile. Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., cocaine use longer than three years.) Any illegal or unauthorized use of prescription medications. Motor Vehicle Operations Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included. Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application. A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs. Arrests Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application. Conviction for two or more misdemeanor offenses under California law as an adult. Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.) Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.) Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft. Admission(s) of any act of domestic violence as defined by law, committed as an adult. Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts. Having any outstanding warrant of arrest at time of application. Conviction of a felony under Federal or California Law. Integrity Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies. Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating. Tattoos Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone. This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy. Body Art Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to: Tongue splitting or piercing. The complete or transdermal implantation of any material other than hair replacement. Abnormal shaping of the ears, eyes, nose or teeth. Branding or scarification. Work Traits Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty , or persistent failure to follow established policies and regulations. Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult. Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement. Having undergone personal bankruptcy more than once, having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability. Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation. Having been disciplined by any employer as an adult for fighting in the workplace. The City of Huntington Beach offers a comprehensive benefit package to Police Officers' Association/Non-Sworn (Miscellaneous) members including: The SALARY RANGE is composed of five steps. Merit step increases are based on satisfactory performance. BILINGUAL PAY, 5% for qualified employees. PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations. HOLIDAY PAY IN-LIEU: 120 hours per year. GENERAL LEAVE with pay is granted in the amount of 176 hours per year for the first four years of continuous service, up to 256 hours per year after fourteen years of continuous service. TUITION REIMBURSEMENT is available for eligible employees to develop their knowledge and abilities. GROUP INSURANCE PROGRAMS are available to eligible City employees. These programs include medical, dental, vision, long-term disability, life and accidental death and dismemberment insurances. FLEXIBLE SPENDING ACCOUNTS are available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses. RETIREMENT BENEFITS are provided by the California Public Employee's Retirement System. Every regular employee becomes a member immediately upon employment. A portion of the employee contribution is paid by the City for a 3.0% @ 50 (safety) and 2.5% @ 55 (miscellaneous) benefit plan. Effective January 1, 2013, the Public Employees' Pension Reform Act will apply to new members of CalPERS. A new member is defined as any of the following: • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who has no prior membership in a California public retirement system. • A new hire who is brought into CalPERS membership for the first time on or after 1/1/13, and who is not eligible for reciprocity with another California public retirement system. • A member who first established CalPERS membership prior to 01/01/13, and who is rehired by a different CalPERS employer after a break in service of greater than six (6) months. The benefit formula, final compensation period, maximum pensionable compensation, and member contribution rate for new miscellaneous members under PEPRA is represented in the table below. Benefit Formula: Miscellaneous: 2% at age 62 Final Compensation Period: 3-year Final Compensation Member Contribution Rate as a percentage of payroll: 9.00% of Reportable Compensation (eff. 7/1/23) Maximum Pensionable Compensation: $136,440 All employees hired on or after January 1, 2013, will be subject to CalPERS membership review for applicability of PEPRA. Please be advised that new COHB employees not subject to PEPRA and new members subject to PEPRA may also be subject to the terms and conditions of an unexpired Memorandum of Understanding for their respective association. DEFERRED COMPENSATION: Two voluntary deferred compensation 457 plans are available. CREDIT UNION membership is available to all City employees and provides access to low interest loans. JOB SHARING opportunities for eligible employees. NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice. For a more detailed overview of the benefits, review the Memorandum of Understanding and Side Letters at: MEMORANDA OF UNDERSTANDINGS Click on the links under "Police Officers' Association". Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition TO APPLY : Please complete all sections of the online application, even if a resume is submitted. Please include with your completed application the following attachments: Cover Letter, Resume, Copy of BLS Certification, and copy of valid MT Driver’s License. Please also attach a copy of Medical Assistant certification. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. **We are currently not hiring for an MA I from this recruitment.** Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Provides clinical patient care as a member of a patient centered care team in all aspects of serving the patients of Partnership Health Center (PHC). This position is used to train new Medical Assistants to perform the full component of duties required of that position and prepare employees to advance within the ladder. Employees may be eligible for advancement to the next level based on demonstrated competencies. Representative Examples of Work ESSENTIAL DUTIES : Prioritizes patient needs in person and on the telephone. Manages patient flow and ensures that clinic appointments are conducted on schedule, with the primary role of continuity and efficiency by collaborating with patient service representatives, nursing, and provider staff. Conducts and records initial health interview including health histories, medication reconciliation, and prepares patient for examination. Gathers and records vital signs including temperature, blood pressure, height and weight. Documents interactions with patients in accordance with clinic policies and procedures Assists provider in minor procedures, including dressing changes, wound care and first aid. Collects specimens, draws blood and performs the tests allowed as a CLIA-certified laboratory for waived tests based on evidence based research. Maintains control logs for patient testing. Prepares and administers prescription medications to patients including immunizations to adults and children age 12 years and up, in accordance with CDC regulations and guidance, and under the direction of a licensed health care provider, and in accordance with training level and approved competency. Documents medications and immunizations in accordance with PHC policies. Communicates with other health care providers, including other medical offices, hospitals and nursing home, as directed by providers. Coordinates referrals to specialists and outside lab testing facilities as directed by providers. Refills prescriptions per Provider directive and in accordance with PHC Policy and Procedures, and in accordance with training level and approved competency. Accurately records refill in electronic medical record. Maintains clinic work area and equipment, including cleaning and sterilization. Completes other supportive duties directed by care team, including but not limited to paperwork, cleaning of patient rooms, sterilization of equipment and supplies, and organization of supplies. Assists with material management, and stocking of area, inventory and ordering. **We are currently not hiring for an MA I from this recruitment.** ESSENTIAL DUTIES - MEDICAL ASSISTANT II : Advancement to MA II requires successful completion of PHC Core Competencies for MA I position. Performs all the duties of a Medical Assistant I. Phones in prescriptions to pharmacies as directed by the medical provider. Participates in task force or other clinical committee to strategize and implement workflows and procedures that enhance PHC Clinical Quality measures, while increasing patient safety and care, using Lean principles and further utilization of Patient Centered Medical Home programs. Provides training of new on-boarding team members as assigned by MA Manager/Educator in addition to working with MA and Nursing Students during externship. ESSENTIAL DUTIES - MEDICAL ASSISTANT III : Advancement to MA III requires successful completion of PHC Core Competencies for MA II position. Performs all the duties of a Medical Assistant I and II. Requires successful completion of a Quality Improvement Project approved by the MA Manager to advance to level IV. ESSENTIAL DUTIES - MEDICAL ASSISTANT IV : Advancement to MA IV requires successful completion of PHC Core Competencies for MA III position. Performs all the duties of a Medical Assistant I, II and III. Assists with the pulling and tracking of vaccines particularly related to the Vaccine for Children Program (VFC). Completes ImMTrax training. Maintains ImMTrax vaccine access logs. Responsible for organizing and participating in twice-daily Team Huddles per Patient Centered Medical Home Policy as directed. Successfully completes training and performs work as an Electronic Medical Record (EHR) Super User. Serves as a lead worker to support staff and MA staff in PHC clinic. OTHER DUTIES : Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Medical Assistant Manager, or designee. SUPERVISION EXERCISED : None. WORKING RELATIONSHIPS : Works extensively with the public seeking medical care. Works closely with both volunteer and regular staff including Physicians, Nurse Practitioners, Physician Assistants, Registered Nurses and LPNs. Work is providing patient services in a patient centered environment, to assist the medical providers and to collect or provide information. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : KNOWLEDGE : Considerable knowledge of medical assisting procedures in accordance with the Medical Assistant scope of practice. Considerable knowledge of medical terminology and interviewing methods. Working knowledge of medical office practices, procedures and techniques. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in collecting blood and urine for laboratory specimens. Skill in the use of patient assessment equipment (thermometer, blood pressure cuff). Skill in using an electronic medical record and in the use of personal computer (word processing). Skill in administering immunizations. ABILITIES : Ability to work effectively as part of a care delivery team. Ability to remain calm and tactful in stressful situations. Ability to gather information through interview. Ability to respect and maintain confidentiality. Ability to communicate effectively and to follow instructions in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups and to be sensitive to the needs of patients. Minimum Qualifications MINIMUM QUALIFICATIONS-MEDICAL ASSISTANT II : An equivalent combination of education and experience may be considered. EDUCATION : High school graduation or GED. EXPERIENCE : One year of experience working as a medical assistant or in a healthcare setting. SPECIAL REQUIREMENTS : Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work is performed while walking or standing most of the time. The work requires medium range lifting, including supply boxes (20-30 lbs.); assisting patients on and off the examination tables; carrying, lifting and restraining children. Requires the manual dexterity to perform skills such as drawing blood. The employee may risk exposure to bio-hazardous waste (blood, urine body fluids), disinfectant chemicals and communicable diseases. Work schedules rotate and may include evening and weekend hours. This position does not qualify for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
Definition TO APPLY : Please complete all sections of the online application, even if a resume is submitted. Please include with your completed application the following attachments: Cover Letter, Resume, Copy of BLS Certification, and copy of valid MT Driver’s License. Please also attach a copy of Medical Assistant certification. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. **We are currently not hiring for an MA I from this recruitment.** Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Provides clinical patient care as a member of a patient centered care team in all aspects of serving the patients of Partnership Health Center (PHC). This position is used to train new Medical Assistants to perform the full component of duties required of that position and prepare employees to advance within the ladder. Employees may be eligible for advancement to the next level based on demonstrated competencies. Representative Examples of Work ESSENTIAL DUTIES : Prioritizes patient needs in person and on the telephone. Manages patient flow and ensures that clinic appointments are conducted on schedule, with the primary role of continuity and efficiency by collaborating with patient service representatives, nursing, and provider staff. Conducts and records initial health interview including health histories, medication reconciliation, and prepares patient for examination. Gathers and records vital signs including temperature, blood pressure, height and weight. Documents interactions with patients in accordance with clinic policies and procedures Assists provider in minor procedures, including dressing changes, wound care and first aid. Collects specimens, draws blood and performs the tests allowed as a CLIA-certified laboratory for waived tests based on evidence based research. Maintains control logs for patient testing. Prepares and administers prescription medications to patients including immunizations to adults and children age 12 years and up, in accordance with CDC regulations and guidance, and under the direction of a licensed health care provider, and in accordance with training level and approved competency. Documents medications and immunizations in accordance with PHC policies. Communicates with other health care providers, including other medical offices, hospitals and nursing home, as directed by providers. Coordinates referrals to specialists and outside lab testing facilities as directed by providers. Refills prescriptions per Provider directive and in accordance with PHC Policy and Procedures, and in accordance with training level and approved competency. Accurately records refill in electronic medical record. Maintains clinic work area and equipment, including cleaning and sterilization. Completes other supportive duties directed by care team, including but not limited to paperwork, cleaning of patient rooms, sterilization of equipment and supplies, and organization of supplies. Assists with material management, and stocking of area, inventory and ordering. **We are currently not hiring for an MA I from this recruitment.** ESSENTIAL DUTIES - MEDICAL ASSISTANT II : Advancement to MA II requires successful completion of PHC Core Competencies for MA I position. Performs all the duties of a Medical Assistant I. Phones in prescriptions to pharmacies as directed by the medical provider. Participates in task force or other clinical committee to strategize and implement workflows and procedures that enhance PHC Clinical Quality measures, while increasing patient safety and care, using Lean principles and further utilization of Patient Centered Medical Home programs. Provides training of new on-boarding team members as assigned by MA Manager/Educator in addition to working with MA and Nursing Students during externship. ESSENTIAL DUTIES - MEDICAL ASSISTANT III : Advancement to MA III requires successful completion of PHC Core Competencies for MA II position. Performs all the duties of a Medical Assistant I and II. Requires successful completion of a Quality Improvement Project approved by the MA Manager to advance to level IV. ESSENTIAL DUTIES - MEDICAL ASSISTANT IV : Advancement to MA IV requires successful completion of PHC Core Competencies for MA III position. Performs all the duties of a Medical Assistant I, II and III. Assists with the pulling and tracking of vaccines particularly related to the Vaccine for Children Program (VFC). Completes ImMTrax training. Maintains ImMTrax vaccine access logs. Responsible for organizing and participating in twice-daily Team Huddles per Patient Centered Medical Home Policy as directed. Successfully completes training and performs work as an Electronic Medical Record (EHR) Super User. Serves as a lead worker to support staff and MA staff in PHC clinic. OTHER DUTIES : Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Medical Assistant Manager, or designee. SUPERVISION EXERCISED : None. WORKING RELATIONSHIPS : Works extensively with the public seeking medical care. Works closely with both volunteer and regular staff including Physicians, Nurse Practitioners, Physician Assistants, Registered Nurses and LPNs. Work is providing patient services in a patient centered environment, to assist the medical providers and to collect or provide information. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : KNOWLEDGE : Considerable knowledge of medical assisting procedures in accordance with the Medical Assistant scope of practice. Considerable knowledge of medical terminology and interviewing methods. Working knowledge of medical office practices, procedures and techniques. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in collecting blood and urine for laboratory specimens. Skill in the use of patient assessment equipment (thermometer, blood pressure cuff). Skill in using an electronic medical record and in the use of personal computer (word processing). Skill in administering immunizations. ABILITIES : Ability to work effectively as part of a care delivery team. Ability to remain calm and tactful in stressful situations. Ability to gather information through interview. Ability to respect and maintain confidentiality. Ability to communicate effectively and to follow instructions in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups and to be sensitive to the needs of patients. Minimum Qualifications MINIMUM QUALIFICATIONS-MEDICAL ASSISTANT II : An equivalent combination of education and experience may be considered. EDUCATION : High school graduation or GED. EXPERIENCE : One year of experience working as a medical assistant or in a healthcare setting. SPECIAL REQUIREMENTS : Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work is performed while walking or standing most of the time. The work requires medium range lifting, including supply boxes (20-30 lbs.); assisting patients on and off the examination tables; carrying, lifting and restraining children. Requires the manual dexterity to perform skills such as drawing blood. The employee may risk exposure to bio-hazardous waste (blood, urine body fluids), disinfectant chemicals and communicable diseases. Work schedules rotate and may include evening and weekend hours. This position does not qualify for remote work. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: Continuous
MISSOULA COUNTY, MONTANA
Missoula, Montana, United States
Definition **This position is for Partnership Health Center’s Refugee Program** TO APPLY : Please complete all sections of the online application, even if a resume is submitted. Please include with your completed application the following attachments: Cover Letter, Copy of BLS Certification, and copy of valid MT Driver’s License. Please also attach a copy of Medical Assistant Certification. Address why you are interested in working for PHC, with patients with refugee status, as part of your cover letter. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Provides clinical patient care as a member of a patient centered care team in all aspects of serving the patients of Partnership Health Center (PHC). This position is used to train new Medical Assistants to perform the full component of duties required of that position and prepare employees to advance within the ladder. Employees may be eligible for advancement to the next level based on demonstrated competencies. Representative Examples of Work ESSENTIAL DUTIES- MEDICAL ASSISTANT I : Prioritizes patient needs in person and on the telephone. Manages patient flow and ensures that clinic appointments are conducted on schedule, with the primary role of continuity and efficiency by collaborating with patient service representatives, nursing, and provider staff. Conducts and records initial health interview including health histories, medication reconciliation, and prepares patient for examination. Gathers and records vital signs including temperature, blood pressure, height and weight. Documents interactions with patients in accordance with clinic policies and procedures Assists provider in minor procedures, including dressing changes, wound care and first aid. Collects specimens, draws blood and performs the tests allowed as a CLIA-certified laboratory for waived tests based on evidence based research. Maintains control logs for patient testing. Prepares and administers prescription medications to patients including immunizations to adults and children age 12 years and up, in accordance with CDC regulations and guidance, and under the direction of a licensed health care provider, and in accordance with training level and approved competency. Documents medications and immunizations in accordance with PHC policies. Communicates with other health care providers, including other medical offices, hospitals and nursing home, as directed by providers. Coordinates referrals to specialists and outside lab testing facilities as directed by providers. Refills prescriptions per Provider directive and in accordance with PHC Policy and Procedures, and in accordance with training level and approved competency. Accurately records refill in electronic medical record. Maintains clinic work area and equipment, including cleaning and sterilization. Completes other supportive duties directed by care team, including but not limited to paperwork, cleaning of patient rooms, sterilization of equipment and supplies, and organization of supplies. Assists with material management, and stocking of area, inventory and ordering. ESSENTIAL DUTIES - MEDICAL ASSISTANT II : Advancement to MA II requires successful completion of PHC Core Competencies for MA I position. Performs all the duties of a Medical Assistant I. Phones in prescriptions to pharmacies as directed by the medical provider. Participates in task force or other clinical committee to strategize and implement workflows and procedures that enhance PHC Clinical Quality measures, while increasing patient safety and care, using Lean principles and further utilization of Patient Centered Medical Home programs. Provides training of new on-boarding team members as assigned by MA Manager/Educator in addition to working with MA and Nursing Students during externship. ESSENTIAL DUTIES - MEDICAL ASSISTANT III : Advancement to MA III requires successful completion of PHC Core Competencies for MA II position. Performs all the duties of a Medical Assistant I and II. Requires successful completion of a Quality Improvement Project approved by the MA Manager to advance to level IV. ESSENTIAL DUTIES - MEDICAL ASSISTANT IV : Advancement to MA IV requires successful completion of PHC Core Competencies for MA III position. Performs all the duties of a Medical Assistant I, II and III. Assists with the pulling and tracking of vaccines particularly related to the Vaccine for Children Program (VFC). Completes ImMTrax training. Maintains ImMTrax vaccine access logs. Responsible for organizing and participating in twice-daily Team Huddles per Patient Centered Medical Home Policy as directed. Successfully completes training and performs work as an Electronic Medical Record (EHR) Super User. Serves as a lead worker to support staff and MA staff in PHC clinic. OTHER DUTIES : Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Medical Assistant Manager, or designee. SUPERVISION EXERCISED : None. WORKING RELATIONSHIPS : Works extensively with the public seeking medical care. Works closely with both volunteer and regular staff including Physicians, Nurse Practitioners, Physician Assistants, Registered Nurses and LPNs. Work is providing patient services in a patient centered environment, to assist the medical providers and to collect or provide information. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : KNOWLEDGE : Considerable knowledge of medical assisting procedures in accordance with the Medical Assistant scope of practice. Considerable knowledge of medical terminology and interviewing methods. Working knowledge of medical office practices, procedures and techniques. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in collecting blood and urine for laboratory specimens. Skill in the use of patient assessment equipment (thermometer, blood pressure cuff). Skill in using an electronic medical record and in the use of personal computer (word processing). Skill in administering immunizations. ABILITIES : Ability to work effectively as part of a care delivery team. Ability to remain calm and tactful in stressful situations. Ability to gather information through interview. Ability to respect and maintain confidentiality. Ability to communicate effectively and to follow instructions in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups and to be sensitive to the needs of patients. Minimum Qualifications MINIMUM QUALIFICATIONS-MEDICAL ASSISTANT II : An equivalent combination of education and experience may be considered. EDUCATION : High school graduation or GED. EXPERIENCE : One year of experience working as a medical assistant or in a healthcare setting. SPECIAL REQUIREMENTS : Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work is performed while walking or standing most of the time. The work requires medium range lifting, including supply boxes (20-30 lbs.); assisting patients on and off the examination tables; carrying, lifting and restraining children. Requires the manual dexterity to perform skills such as drawing blood. The employee may risk exposure to bio-hazardous waste (blood, urine body fluids), disinfectant chemicals and communicable diseases. Work schedules rotate and may include evening and weekend hours. This position does not have a work from home option. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 5/1/2024 5:00 PM Mountain
Definition **This position is for Partnership Health Center’s Refugee Program** TO APPLY : Please complete all sections of the online application, even if a resume is submitted. Please include with your completed application the following attachments: Cover Letter, Copy of BLS Certification, and copy of valid MT Driver’s License. Please also attach a copy of Medical Assistant Certification. Address why you are interested in working for PHC, with patients with refugee status, as part of your cover letter. Incomplete applications will be disqualified. Complete job description available upon request to the Department of Human Resources. Located halfway between Yellowstone and Glacier National Parks and home to the University of Montana, Missoula is an academic center situated in an outdoor enthusiast’s paradise. Depending on the season, you can hike, ski, fish, float rivers, ride mountain bikes, or just sit back and marvel at the surrounding scenery. Join us in scenic, sophisticated, and service-oriented Missoula! Partnership Health Center (PHC), 2019 and 2022 winner of the Employer of Choice Award for Missoula, and 2022 winner of the Montana Employer of Choice Award, offers impeccable, integrated services to over 17,000 individuals and families. A 14-site, co-applicant Federally Qualified Health Center with Missoula County, PHC fulfills its mission through the provision of a full range of primary care services - medical, dental, behavioral health, and an on-site pharmacy with a dedication to attending to the social determinants of health. Please visit our website to see the amazing benefits you will receive by joining our team such as medical (no cost for employee), dental, and vision insurance, loan forgiveness, retirement plan contributions, and generous paid sick and vacation time. Provides clinical patient care as a member of a patient centered care team in all aspects of serving the patients of Partnership Health Center (PHC). This position is used to train new Medical Assistants to perform the full component of duties required of that position and prepare employees to advance within the ladder. Employees may be eligible for advancement to the next level based on demonstrated competencies. Representative Examples of Work ESSENTIAL DUTIES- MEDICAL ASSISTANT I : Prioritizes patient needs in person and on the telephone. Manages patient flow and ensures that clinic appointments are conducted on schedule, with the primary role of continuity and efficiency by collaborating with patient service representatives, nursing, and provider staff. Conducts and records initial health interview including health histories, medication reconciliation, and prepares patient for examination. Gathers and records vital signs including temperature, blood pressure, height and weight. Documents interactions with patients in accordance with clinic policies and procedures Assists provider in minor procedures, including dressing changes, wound care and first aid. Collects specimens, draws blood and performs the tests allowed as a CLIA-certified laboratory for waived tests based on evidence based research. Maintains control logs for patient testing. Prepares and administers prescription medications to patients including immunizations to adults and children age 12 years and up, in accordance with CDC regulations and guidance, and under the direction of a licensed health care provider, and in accordance with training level and approved competency. Documents medications and immunizations in accordance with PHC policies. Communicates with other health care providers, including other medical offices, hospitals and nursing home, as directed by providers. Coordinates referrals to specialists and outside lab testing facilities as directed by providers. Refills prescriptions per Provider directive and in accordance with PHC Policy and Procedures, and in accordance with training level and approved competency. Accurately records refill in electronic medical record. Maintains clinic work area and equipment, including cleaning and sterilization. Completes other supportive duties directed by care team, including but not limited to paperwork, cleaning of patient rooms, sterilization of equipment and supplies, and organization of supplies. Assists with material management, and stocking of area, inventory and ordering. ESSENTIAL DUTIES - MEDICAL ASSISTANT II : Advancement to MA II requires successful completion of PHC Core Competencies for MA I position. Performs all the duties of a Medical Assistant I. Phones in prescriptions to pharmacies as directed by the medical provider. Participates in task force or other clinical committee to strategize and implement workflows and procedures that enhance PHC Clinical Quality measures, while increasing patient safety and care, using Lean principles and further utilization of Patient Centered Medical Home programs. Provides training of new on-boarding team members as assigned by MA Manager/Educator in addition to working with MA and Nursing Students during externship. ESSENTIAL DUTIES - MEDICAL ASSISTANT III : Advancement to MA III requires successful completion of PHC Core Competencies for MA II position. Performs all the duties of a Medical Assistant I and II. Requires successful completion of a Quality Improvement Project approved by the MA Manager to advance to level IV. ESSENTIAL DUTIES - MEDICAL ASSISTANT IV : Advancement to MA IV requires successful completion of PHC Core Competencies for MA III position. Performs all the duties of a Medical Assistant I, II and III. Assists with the pulling and tracking of vaccines particularly related to the Vaccine for Children Program (VFC). Completes ImMTrax training. Maintains ImMTrax vaccine access logs. Responsible for organizing and participating in twice-daily Team Huddles per Patient Centered Medical Home Policy as directed. Successfully completes training and performs work as an Electronic Medical Record (EHR) Super User. Serves as a lead worker to support staff and MA staff in PHC clinic. OTHER DUTIES : Performs related work as required or directed. SUPERVISION RECEIVED : Works under the general supervision of the Medical Assistant Manager, or designee. SUPERVISION EXERCISED : None. WORKING RELATIONSHIPS : Works extensively with the public seeking medical care. Works closely with both volunteer and regular staff including Physicians, Nurse Practitioners, Physician Assistants, Registered Nurses and LPNs. Work is providing patient services in a patient centered environment, to assist the medical providers and to collect or provide information. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES : KNOWLEDGE : Considerable knowledge of medical assisting procedures in accordance with the Medical Assistant scope of practice. Considerable knowledge of medical terminology and interviewing methods. Working knowledge of medical office practices, procedures and techniques. Working knowledge of the principles and practices of HIPAA compliance. Working knowledge of the PHC Corporate Compliance Guidelines. SKILLS : Skill in collecting blood and urine for laboratory specimens. Skill in the use of patient assessment equipment (thermometer, blood pressure cuff). Skill in using an electronic medical record and in the use of personal computer (word processing). Skill in administering immunizations. ABILITIES : Ability to work effectively as part of a care delivery team. Ability to remain calm and tactful in stressful situations. Ability to gather information through interview. Ability to respect and maintain confidentiality. Ability to communicate effectively and to follow instructions in the English language, orally and in writing. Ability to establish and maintain effective working relationships with diverse individuals and groups and to be sensitive to the needs of patients. Minimum Qualifications MINIMUM QUALIFICATIONS-MEDICAL ASSISTANT II : An equivalent combination of education and experience may be considered. EDUCATION : High school graduation or GED. EXPERIENCE : One year of experience working as a medical assistant or in a healthcare setting. SPECIAL REQUIREMENTS : Requires a current Healthcare Professional BLS certification or the ability to obtain it within 90 days of hire. Requires immunizations or proof of immunity to certain infectious diseases and a TB test. New employees will be asked to volunteer vaccination status for required vaccines upon hire and will be offered assistance during hiring to receive necessary immunizations. Employees who have not received the vaccines required for their positions or who are unwilling to voluntarily provide vaccination status for required vaccines will receive a reasonable accommodation where such accommodation does not require an undue hardship or endanger the health or safely of any person. Physical/Environmental Demands The work is performed while walking or standing most of the time. The work requires medium range lifting, including supply boxes (20-30 lbs.); assisting patients on and off the examination tables; carrying, lifting and restraining children. Requires the manual dexterity to perform skills such as drawing blood. The employee may risk exposure to bio-hazardous waste (blood, urine body fluids), disinfectant chemicals and communicable diseases. Work schedules rotate and may include evening and weekend hours. This position does not have a work from home option. This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status. Missoula County will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to: Excellent Medical Health Benefits – Group health benefits, including dental and vision coverage, are available to eligible County employees. The medical health benefits premium is covered for full-time employees. The County contribution is pro-rated on hours paid for part-time employees. The employee pays the premium portion for dependent coverage. Family health benefits coverage is $258.00 per pay period. Medical deductible is $500 for an individual and $1,000 for a family. Flexible Benefits Plan – Pre-tax out-of-pocket medical expenses and day care expenses. Voluntary Life Insurance Coverage, Long and Short-Term Disability, Critical and Accident Insurance are offered through Mutual ofOmaha. Public Employees Retirement System – Montana public employees of the state, university system, local governments and certain employees of school districts are covered by the Public Employees Retirement System (PERS). New members to the PERS have an opportunity to choose between two retirement plan options: the Defined Benefit Plan or the Defined Contribution Plan. Sheriffs' Retirement System (SRS) – A public pension plan for all Montana Sheriffs hired after July 1, 1974 and Detention Officers hired after July 1, 2005. Public Service Loan Forgiveness - Working for Missoula County may qualify you to receive student loan forgiveness. Look here to learn more and understand whether you may be eligible. Supplemental Retirement Benefits are offered through Valic or Nationwide. Sick Leave – Full-time employees accrue 7.38hours per month and are eligible to use sick leave once you have been an employee for 90 days.The accrual is pro-rated for part-time employees. Vacation Leave – Full-time employees accrue 9.24 hours per month and are eligible to use leave after continuous employment for a period of 6 full months. The accrual is pro-rated for part-time employees. Holidays – The County observes eleven legal holidays in even numbered years and ten legal holidays in odd numbered years. Paid Parental Leave (PPL)- In recognition of the importance of bonding and care of a newborn child or a child placed for adoption, Missoula County 6 continuous weeks of PPL to eligible full-time employees that have been with the county for 180 days. The hours are pro-rated for part-time employees. Tuition Assistance - Because we value the professional and personal development of our employees, Missoula County is proud to offer reimbursement of certain education expenses. Closing Date/Time: 5/1/2024 5:00 PM Mountain