City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was names "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY Under general supervision, provides customer service and assistance to pilots, passengers and other customers of the Airport. This position is the primary responder, assisting Airport customers with inquiries and problems in person and by telephone pertaining to current fuel prices, rates for services offered, and general area information. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Operates the Customer Service desk in a detail-oriented manner; ensures proper understanding of inquiries and concerns; asks for clarification to deal with each issue promptly and accurately to resolve customer questions and/or concerns and complaints. Handles heavy telephone calls, radio calls and emails in a prompt, efficient manner. Takes essential trip information in an organized and efficient manner. Operates a two-way radio. Manages requests for ancillary services, including but not limited to reservations for hotel, limo, and/or car; setting up services, such as pull out service, aircraft detailing, catering, and shuttles; fulfills other special requests made by customers needing assistance. Prepares and maintains records of all scheduled incoming aircraft and complete all necessary paperwork. Distributes crew cars in accordance with Airport policy and processes all related paperwork. Processes sales, references prior transactions and quotes fuel prices as established through the fuel volume discount program within the FBO Manager software. Communicates effectively over the Unicom and two-way radio using aviation terminology. Complete the daily cash report, settle the previous day's transactions, and perform required data entry. Prepares and processes payments for Airport services by cash, check or credit card. Communicates with the Line Crew for accurate, optimal service. Maintains customer files, including current contact information, up-to-date credit card information, prior purchase history, and special information. Prepares monthly reports. Resolve customer questions and/or complaints. Monitors coin-operated vending machines, ensuring they are in good operating condition. Complies with all written City policies and procedures. Works overtime as needed, especially in times of nonstandard operations such as weather events, TFR's airport closures, diversions, etc. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to other locations to attend meetings, trainings, and briefings. PREFERRED QUALIFICATIONS Performs any other duties and responsibilities as directed by the Airport Customer Service Supervisor or Manager. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Knowledge of principles and procedures of customer billing and collections. Knowledge of customer service and public relations techniques. Knowledge of money handling policies and procedures. Knowledge of aviation terminology. Knowledge of money handling policies and procedures. Advanced knowledge of the rules of English grammar, spelling, and punctuation. Advanced knowledge of Word, Excel, and the Internet. Knowledge of City and departmental operations. Skill to remains organized and prioritize work. Skill to uses time effectively to accomplish tasks. Skill to Interact professionally with the public and public/private officials. Skill to work closely and harmoniously with others to accomplish tasks. Skill to prepare documents without errors in grammar, spelling, or punctuation. Skill to research, compile and summarize a variety of informational and statistical data. Ability to make independent judgments and manage multiple projects. Ability to establish and maintain effective working relationships within the organization. Ability to communicate effectively with all levels of staff, consultants, contractors, and the public, both orally and in writing. Ability to maintain confidential information. Ability to follow oral and written directions. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to build professional relationships with internal staff and customers. Offers flexibility and adaptability, especially during times of change. Required Qualifications High School diploma or GED supplemented by two years of experience in customer relations; Fixed Based Operator (FBO) experience is preferred. Valid driver's license with good driving record and ability to maintain a good driving record while employed; must be able to work some weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/28/2024 5:00 PM Central
May 15, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was names "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment. SUMMARY Under general supervision, provides customer service and assistance to pilots, passengers and other customers of the Airport. This position is the primary responder, assisting Airport customers with inquiries and problems in person and by telephone pertaining to current fuel prices, rates for services offered, and general area information. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Operates the Customer Service desk in a detail-oriented manner; ensures proper understanding of inquiries and concerns; asks for clarification to deal with each issue promptly and accurately to resolve customer questions and/or concerns and complaints. Handles heavy telephone calls, radio calls and emails in a prompt, efficient manner. Takes essential trip information in an organized and efficient manner. Operates a two-way radio. Manages requests for ancillary services, including but not limited to reservations for hotel, limo, and/or car; setting up services, such as pull out service, aircraft detailing, catering, and shuttles; fulfills other special requests made by customers needing assistance. Prepares and maintains records of all scheduled incoming aircraft and complete all necessary paperwork. Distributes crew cars in accordance with Airport policy and processes all related paperwork. Processes sales, references prior transactions and quotes fuel prices as established through the fuel volume discount program within the FBO Manager software. Communicates effectively over the Unicom and two-way radio using aviation terminology. Complete the daily cash report, settle the previous day's transactions, and perform required data entry. Prepares and processes payments for Airport services by cash, check or credit card. Communicates with the Line Crew for accurate, optimal service. Maintains customer files, including current contact information, up-to-date credit card information, prior purchase history, and special information. Prepares monthly reports. Resolve customer questions and/or complaints. Monitors coin-operated vending machines, ensuring they are in good operating condition. Complies with all written City policies and procedures. Works overtime as needed, especially in times of nonstandard operations such as weather events, TFR's airport closures, diversions, etc. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to other locations to attend meetings, trainings, and briefings. PREFERRED QUALIFICATIONS Performs any other duties and responsibilities as directed by the Airport Customer Service Supervisor or Manager. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Knowledge of principles and procedures of customer billing and collections. Knowledge of customer service and public relations techniques. Knowledge of money handling policies and procedures. Knowledge of aviation terminology. Knowledge of money handling policies and procedures. Advanced knowledge of the rules of English grammar, spelling, and punctuation. Advanced knowledge of Word, Excel, and the Internet. Knowledge of City and departmental operations. Skill to remains organized and prioritize work. Skill to uses time effectively to accomplish tasks. Skill to Interact professionally with the public and public/private officials. Skill to work closely and harmoniously with others to accomplish tasks. Skill to prepare documents without errors in grammar, spelling, or punctuation. Skill to research, compile and summarize a variety of informational and statistical data. Ability to make independent judgments and manage multiple projects. Ability to establish and maintain effective working relationships within the organization. Ability to communicate effectively with all levels of staff, consultants, contractors, and the public, both orally and in writing. Ability to maintain confidential information. Ability to follow oral and written directions. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Ability to build professional relationships with internal staff and customers. Offers flexibility and adaptability, especially during times of change. Required Qualifications High School diploma or GED supplemented by two years of experience in customer relations; Fixed Based Operator (FBO) experience is preferred. Valid driver's license with good driving record and ability to maintain a good driving record while employed; must be able to work some weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/28/2024 5:00 PM Central
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications Accepted From: ALL PERSONS INTERESTED Division/Section: Operations I Landside Operations, Hobby Airport (HOU) Workdays & Hours: Shift work, rotating schedule, weekend/holidays - subject to change Purpose of Division The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration(TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers.. Description of Duties/Essential Functions of the Position The Landside Agent assists in the daily operational activities to ensure a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Landside Agent maintains efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate tasks based on operational peaks and needs, keeping the Landside Operations Supervisor informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Landside Agent provides a safe airport environment by conducting vehicle and road inspections, monitors weather, coordinating the elimination of safety hazards, controlling emergency responses until relieved, and participating in emergency preparedness events and activities. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. The Landside Agent achieves compliance through enforcement of airport operation procedures, government regulations, and challenging airport badge holders attempting to bypass security procedures. Further, the Landside Agent builds working relationships with ground transportation providers based on commitment and trust and proactively anticipate incidents by identifying resolutions to the benefit of all parties involved. Essential job duties and responsibilities for the Landside Agent include but not limited to: Oversees curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations by notifying the primary Agent and/or Supervisor of a potential citation. Monitors passenger access to the airport terminal(s). Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. May conduct inspections of all landside roads. Notifies the Landside Operations Supervisor of any unsafe conditions, violations, and discrepancies. Complete daily reports/logs of all activities conducted during a shift. Contributes to the team by performing other duties as assigned. Must possess a valid Texas driver's license. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances while working at the airport. WORKING CONDITIONS Must be able to stand on hard surfaces, walk for extended periods of time, and multi-task. This position must also be able to work any shift to include: rotating shift, nights, weekends, holidays, and is expected to participate in emergency preparedness events and activities. The position requires intermittent stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are routine discomforts from exposure to heat, cold, moisture/wetness, and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated gross motor movements within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS: Requires an Associate’s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE: Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required. Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis. LICENSES/CLEARANCES: Requires a valid Class C Texas Driver’s license and compliance with COH policies on driving. Must be able to pass a criminal background check, obtain and maintain federally-mandated security clearances for working at an airport. PREFERENCES Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred. *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.* GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION/YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 13 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852. If you need special services or accommodations, call 281-233-1852 TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 6/10/2024 11:59 PM Central
May 10, 2024
Full Time
POSITION OVERVIEW Applications Accepted From: ALL PERSONS INTERESTED Division/Section: Operations I Landside Operations, Hobby Airport (HOU) Workdays & Hours: Shift work, rotating schedule, weekend/holidays - subject to change Purpose of Division The Operations Division is responsible for the Airport Operations Centers (AOC), Airside and Landside Operations, Security, Airport Badging Offices, Safety, and Emergency Management at George Bush Intercontinental and William P. Hobby Airport. The team works around the clock ensuring a safe, secure, and efficient customer experience from the roadway to the runway. The Operations Division is also the liaison to key stakeholders such as the Transportation Security Administration(TSA), Houston Fire Department (HFD), Houston Police Department (HPD), Federal Aviation Administration (FAA), and other agencies ensuring the highest level of safety and security for our customers.. Description of Duties/Essential Functions of the Position The Landside Agent assists in the daily operational activities to ensure a safe and seamless movement of customers using roadways, terminal(s), and ground transportation. The Landside Agent maintains efficient operations of roadways and ground transportation activities by identifying impediments, collaborating with peers to delegate tasks based on operational peaks and needs, keeping the Landside Operations Supervisor informed, and staying abreast of changes to Code of Federal Regulations Title 49, Parts 1542, 1540, and other state, local regulations related to the operations of the airport. The Landside Agent provides a safe airport environment by conducting vehicle and road inspections, monitors weather, coordinating the elimination of safety hazards, controlling emergency responses until relieved, and participating in emergency preparedness events and activities. This position ensures a secure airport environment through compliance enforcement from persons using airport facilities and services. The Landside Agent achieves compliance through enforcement of airport operation procedures, government regulations, and challenging airport badge holders attempting to bypass security procedures. Further, the Landside Agent builds working relationships with ground transportation providers based on commitment and trust and proactively anticipate incidents by identifying resolutions to the benefit of all parties involved. Essential job duties and responsibilities for the Landside Agent include but not limited to: Oversees curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations by notifying the primary Agent and/or Supervisor of a potential citation. Monitors passenger access to the airport terminal(s). Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. May conduct inspections of all landside roads. Notifies the Landside Operations Supervisor of any unsafe conditions, violations, and discrepancies. Complete daily reports/logs of all activities conducted during a shift. Contributes to the team by performing other duties as assigned. Must possess a valid Texas driver's license. Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances while working at the airport. WORKING CONDITIONS Must be able to stand on hard surfaces, walk for extended periods of time, and multi-task. This position must also be able to work any shift to include: rotating shift, nights, weekends, holidays, and is expected to participate in emergency preparedness events and activities. The position requires intermittent stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. There are routine discomforts from exposure to heat, cold, moisture/wetness, and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated gross motor movements within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS: Requires an Associate’s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE: Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required. Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis. LICENSES/CLEARANCES: Requires a valid Class C Texas Driver’s license and compliance with COH policies on driving. Must be able to pass a criminal background check, obtain and maintain federally-mandated security clearances for working at an airport. PREFERENCES Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred. *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.* GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION/YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 13 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1852. If you need special services or accommodations, call 281-233-1852 TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 6/10/2024 11:59 PM Central
Minimum Qualifications Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience. Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR Directly related professional experience may be substituted for the education up to the maximum of four (4) years. Notes to Applicants POSITION OVERVIEW This position is responsible for ensuring various components of compliance with 49 CFR 1542.209, in regard to airport access media - to include data entry, taking and submitting fingerprints, filing, training, and all other required aspects. This position also issues, audits, and maintains key systems. Advises airport management on needed actions and improvements to security. Additionally, this position conducts security audits of sterile area concessionaire lease areas; and fulfills all aspects of the airport’s lost & found program. All activities are conducted in a highly public setting, requiring excellent attention to detail and customer service. Provide day-to-day supervision and direction to a staff of Airport Access Control Technicians who are responsible for providing a safe and secure environment for the traveling public, Austin-Bergstrom International Airport, City of Austin employees by recognizing and responding to violations of local, state, and federal laws and ordinances. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives ASSESSMENT A skills assessment will be required for this position. DRIVER’S REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. SHIFT INCENTIVE Shift work includes shift differential incentive for evening and night shifts and weekends. OVERTIME Overtime may be required with or without notice. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $28.85 - $36.06 Hours Monday - Thursday 06:00-16:00 Tuesday - Friday 06:00-16:00 Overtime may be required when needed. Work hours may include after-hours, holidays, and weekend work. Schedule hours subject to change Job Close Date 05/17/2024 Type of Posting Division Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Experience serving as Trusted Agent as described in 49 CFR 1542.209 Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates and supervises Airport Security staff on assigned shift. Supervises the issuance and maintenance of a variety of security access control measures in accordance with federal, state, and local laws and regulations and City of Austin Aviation Department policies and procedures. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives. Develops and enforces policies and procedures, emergency plans, SOPs, ASP , as well as programs to help maintain security awareness. Advises airport management on needed actions and improvements to security. Coordinates daily security compliance activities to include access point alarm checks, proper display of airport identification media in the Security Identification Display Area ( SIDA ), random vehicle/ID checks in the secured areas and airport construction projects that impact airport security, troubleshooting of system failures, and initial and recurring Airport Security training. Analyzes patterns of terrorism to determine necessary preventative measures. Helps to determine the cause of security violations. Monitors and inspects airport activities, inspects airport property and facilities and uses security tools, equipment and processes to identify potential threats. Performs procurement duties and responsibilities, i.e., solicit bids, obtain purchase order numbers, track equipment purchases, report to Aviation Finance division annual inventory of equipment, etc. Oversees the division purchasing supply inventories and budget. Maintains the security and confidentiality of sensitive security information. Provides customer service; investigates complaints or issues and provides recommendations for resolution. Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COA policies, procedures, and guidelines. Monitors airport tenants and their leased areas for possible violations or non-compliance with the Airport Rules and Regulations, the Airport Security Program ( ASP ), and other applicable regulations. Takes corrective action and/or issues notices of non-compliance as appropriate. Responds to all airport security emergencies and implements the Airport Security Plan and/or Airport Emergency Plan as required. Makes immediate and vital decisions affecting the airport and air carriers during airport security emergencies. Documents and communicates security events through incident/information reports, daily logs, and monthly reports. Works with the Transportation Security Administration, federal state and local law enforcement agencies, airport tenants and stakeholders to ensure a secure environment. Develops, implements and oversees programs that promote a proactive approach to the continued secure operation of air carriers and commercial operators at Austin Bergstrom International Airport. These programs include Security Compliance & Enforcement Initiatives, recurring airport employee and tenant security training, tenant security programs, lost and found and vehicle registration programs, investigations and audits, criminal History Records Checks ( CHRC ) for badging, badging process, Performs related duties and fulfills responsibilities as required. Responsibilities - Supervisor and/or Leadership Exercised: Supervisors are responsible for providing direction and the evaluation of staff and/or programs. Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. May perform the duties of the Airport Operations Coordinator when necessary. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State and Local laws. Knowledge of general airport operations. Knowledge of city practice, policy and procedure. Knowledge of supervisory and managerial techniques and principles. Knowledge of conflict resolution techniques. Skill in using computers and related software. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to understand, speak, read and write English proficiently. Ability to receive, process, maintain and protect the confidentiality of sensitive information. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events, Ability to establish maintain effective communication and working relationships with city employees, airport employees, contractors, and the public. Ability to exercise good judgment, professionalism and discretion when working with internal and external customers and visitors. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Airport Security Supervisor position are: Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience. Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR Directly related professional experience may be substituted for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current COA Aviation Badging & ID employee? Yes No * Describe your experience serving as Trusted Agent as described in 49 CFR 1542.209. (Open Ended Question) * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment Optional & Required Documents Required Documents Optional Documents
May 08, 2024
Full Time
Minimum Qualifications Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience. Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR Directly related professional experience may be substituted for the education up to the maximum of four (4) years. Notes to Applicants POSITION OVERVIEW This position is responsible for ensuring various components of compliance with 49 CFR 1542.209, in regard to airport access media - to include data entry, taking and submitting fingerprints, filing, training, and all other required aspects. This position also issues, audits, and maintains key systems. Advises airport management on needed actions and improvements to security. Additionally, this position conducts security audits of sterile area concessionaire lease areas; and fulfills all aspects of the airport’s lost & found program. All activities are conducted in a highly public setting, requiring excellent attention to detail and customer service. Provide day-to-day supervision and direction to a staff of Airport Access Control Technicians who are responsible for providing a safe and secure environment for the traveling public, Austin-Bergstrom International Airport, City of Austin employees by recognizing and responding to violations of local, state, and federal laws and ordinances. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives ASSESSMENT A skills assessment will be required for this position. DRIVER’S REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. SHIFT INCENTIVE Shift work includes shift differential incentive for evening and night shifts and weekends. OVERTIME Overtime may be required with or without notice. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $28.85 - $36.06 Hours Monday - Thursday 06:00-16:00 Tuesday - Friday 06:00-16:00 Overtime may be required when needed. Work hours may include after-hours, holidays, and weekend work. Schedule hours subject to change Job Close Date 05/17/2024 Type of Posting Division Only Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Experience serving as Trusted Agent as described in 49 CFR 1542.209 Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Coordinates and supervises Airport Security staff on assigned shift. Supervises the issuance and maintenance of a variety of security access control measures in accordance with federal, state, and local laws and regulations and City of Austin Aviation Department policies and procedures. Evaluates staff performance based on established performance expectations and standards, and recommends future performance and development objectives. Develops and enforces policies and procedures, emergency plans, SOPs, ASP , as well as programs to help maintain security awareness. Advises airport management on needed actions and improvements to security. Coordinates daily security compliance activities to include access point alarm checks, proper display of airport identification media in the Security Identification Display Area ( SIDA ), random vehicle/ID checks in the secured areas and airport construction projects that impact airport security, troubleshooting of system failures, and initial and recurring Airport Security training. Analyzes patterns of terrorism to determine necessary preventative measures. Helps to determine the cause of security violations. Monitors and inspects airport activities, inspects airport property and facilities and uses security tools, equipment and processes to identify potential threats. Performs procurement duties and responsibilities, i.e., solicit bids, obtain purchase order numbers, track equipment purchases, report to Aviation Finance division annual inventory of equipment, etc. Oversees the division purchasing supply inventories and budget. Maintains the security and confidentiality of sensitive security information. Provides customer service; investigates complaints or issues and provides recommendations for resolution. Interviews, selects, supervises, develops, evaluates, counsels, and if necessary, disciplines personnel according to established COA policies, procedures, and guidelines. Monitors airport tenants and their leased areas for possible violations or non-compliance with the Airport Rules and Regulations, the Airport Security Program ( ASP ), and other applicable regulations. Takes corrective action and/or issues notices of non-compliance as appropriate. Responds to all airport security emergencies and implements the Airport Security Plan and/or Airport Emergency Plan as required. Makes immediate and vital decisions affecting the airport and air carriers during airport security emergencies. Documents and communicates security events through incident/information reports, daily logs, and monthly reports. Works with the Transportation Security Administration, federal state and local law enforcement agencies, airport tenants and stakeholders to ensure a secure environment. Develops, implements and oversees programs that promote a proactive approach to the continued secure operation of air carriers and commercial operators at Austin Bergstrom International Airport. These programs include Security Compliance & Enforcement Initiatives, recurring airport employee and tenant security training, tenant security programs, lost and found and vehicle registration programs, investigations and audits, criminal History Records Checks ( CHRC ) for badging, badging process, Performs related duties and fulfills responsibilities as required. Responsibilities - Supervisor and/or Leadership Exercised: Supervisors are responsible for providing direction and the evaluation of staff and/or programs. Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. May perform the duties of the Airport Operations Coordinator when necessary. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Federal, State and Local laws. Knowledge of general airport operations. Knowledge of city practice, policy and procedure. Knowledge of supervisory and managerial techniques and principles. Knowledge of conflict resolution techniques. Skill in using computers and related software. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to understand, speak, read and write English proficiently. Ability to receive, process, maintain and protect the confidentiality of sensitive information. Ability to work with frequent interruptions and changes in priorities. Ability to quickly recognize and analyze irregular events, Ability to establish maintain effective communication and working relationships with city employees, airport employees, contractors, and the public. Ability to exercise good judgment, professionalism and discretion when working with internal and external customers and visitors. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Airport Security Supervisor position are: Graduation with a Bachelor’s degree from an accredited college with major coursework in Criminal Justice, Aviation Management, Airway Science, Public Administration, Business Administration, or related field, plus two (2) years of law enforcement, security or airport operations work experience. Graduation from an accredited high school or equivalent plus (6) years of law enforcement, security, military or airport operations work experience; OR Directly related professional experience may be substituted for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a Valid Class C Texas Driver’s license. Do you have a Valid Class C Texas Driver’s license or if selected for this position, do you have the ability to acquire a Valid Class C Texas Driver’s license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Are you a current COA Aviation Badging & ID employee? Yes No * Describe your experience serving as Trusted Agent as described in 49 CFR 1542.209. (Open Ended Question) * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment Optional & Required Documents Required Documents Optional Documents
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Division/Section: Operations I Landside Operations, George Bush Intercontinental Airport. Workdays & Hours: Shift work, rotating schedule, weekend/holidays - subject to change. GENERAL SUMMARY: Maintains a safe and efficient landside airport environment by ensuring the efficient operations of roadways, terminals, and ground transportation activities for passengers and airport personnel. Under general supervision; performs work involving the oversight of commercial vehicle operations and traffic control in terminals and on roadways. Enforces safety, and security regulations and policies. RESPONSIBILITIES: Performs staging area duties including but not limited to posting and dispatch of taxicabs utilizing the Taxi Dispatch System, process taxi ticket trip sales, and conduct staging lot inspections. Performs terminal area duties including but not limited to obtaining a taxi for passengers, collecting departure fees from taxicabs, and maintaining taxicab availability. Facilitates commercial vehicle (i.e. Limousines, shuttles, taxis and Transportation Network Company “TNC” vehicles), processing permit sales and compliance by conducting inspections in accordance with applicable regulations and policies. Oversees curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations by notifying primary agent and/or supervisor of potential citation. Monitors passenger access to airport terminals. Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed. Responds to call for assistance by customers and the Airport Communication Center “ACC” in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. Responds to call for assistance by customers and the Airport Communication Center “ACC” in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. May conduct inspections of all landside facilities, roads, and terminals. Monitor security access points, challenge airport badges, conduct periodic and random inspections, in partnership with all stakeholders, tenants, contractors and other governmental agency representatives. Notifies supervisor of any unsafe conditions, violations and discrepancies. Completes daily reports/logs of all activities (i.e. ticket and permit sales, taxi/vehicle activity, etc.) conducted during a shift. Contributes to the team by performing other duties as assigned. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS: Requires an Associate’s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE: Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required. Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis. LICENSES/CLEARANCES: Requires a valid Class C Texas Driver’s license and compliance with COH policies on driving. Must be able to pass a criminal background check, obtain and maintain federally-mandated security clearances for working at an airport. PREFERENCES Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred. *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.* GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION/YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 13 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1528. If you need special services or accommodations, call 281-233-1528; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/20/2024 11:59 PM Central
May 07, 2024
Full Time
POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Division/Section: Operations I Landside Operations, George Bush Intercontinental Airport. Workdays & Hours: Shift work, rotating schedule, weekend/holidays - subject to change. GENERAL SUMMARY: Maintains a safe and efficient landside airport environment by ensuring the efficient operations of roadways, terminals, and ground transportation activities for passengers and airport personnel. Under general supervision; performs work involving the oversight of commercial vehicle operations and traffic control in terminals and on roadways. Enforces safety, and security regulations and policies. RESPONSIBILITIES: Performs staging area duties including but not limited to posting and dispatch of taxicabs utilizing the Taxi Dispatch System, process taxi ticket trip sales, and conduct staging lot inspections. Performs terminal area duties including but not limited to obtaining a taxi for passengers, collecting departure fees from taxicabs, and maintaining taxicab availability. Facilitates commercial vehicle (i.e. Limousines, shuttles, taxis and Transportation Network Company “TNC” vehicles), processing permit sales and compliance by conducting inspections in accordance with applicable regulations and policies. Oversees curb zones for safe and efficient traffic flow of both pedestrians and vehicles. Enforces tow and parking regulations by notifying primary agent and/or supervisor of potential citation. Monitors passenger access to airport terminals. Assists with traffic accidents and disabled vehicles by notifying emergency personnel and maintenance teams as needed. Responds to call for assistance by customers and the Airport Communication Center “ACC” in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. Responds to call for assistance by customers and the Airport Communication Center “ACC” in a timely manner. Addresses and deescalates situations as appropriate and takes necessary corrective actions to remedy issues that arise. May conduct inspections of all landside facilities, roads, and terminals. Monitor security access points, challenge airport badges, conduct periodic and random inspections, in partnership with all stakeholders, tenants, contractors and other governmental agency representatives. Notifies supervisor of any unsafe conditions, violations and discrepancies. Completes daily reports/logs of all activities (i.e. ticket and permit sales, taxi/vehicle activity, etc.) conducted during a shift. Contributes to the team by performing other duties as assigned. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS: Requires an Associate’s degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE: Six (6) months of experience in airport operations, airport security, airport safety and/or any other customer service-related field is required. Directly related professional experience in airport operations/security or customer service may substitute for the above education requirement on a year-for-year basis. LICENSES/CLEARANCES: Requires a valid Class C Texas Driver’s license and compliance with COH policies on driving. Must be able to pass a criminal background check, obtain and maintain federally-mandated security clearances for working at an airport. PREFERENCES Preference will be given to applicants with airport operations, airport security, or law enforcement. Consideration will be given to applicants with customer service experience in an aviation setting. Preference will be given to applicants with experience conducting traffic control for a large facility. Candidates with the ability to communicate effectively verbally and in writing; effective communication when using bilingual or multilingual skills to communicate with customers is a plus. Experience with Microsoft Office Suite and business writing skills is preferred. *Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.* GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION/YES If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 13 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1528. If you need special services or accommodations, call 281-233-1528; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/20/2024 11:59 PM Central
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications will be accepted fro m: All Persons Interested Division/ Section: Bush Intercontinental Airport (IAH) / Security Workdays & Hours: Shift work ,could include a rotating schedule **weekends & holidays** DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Airport Operations Supervisor ensures operational excellence throughout the Security section of Bush Intercontinental Airport (IAH) by maintaining a safe and secure airport environment. The Security team serves a wide scope of internal and external customers including, but not limited to the traveling public, employees, and stakeholders by conducting inspections of operations and coordinating operational or security activities. The section ensures the airport maintains compliance with the Transportation Security Administration (TSA) approved Airport Security Plan, as well as TSA mandated Rules and Regulations. The purpose of this position is to perform as the security regulation subject matter expert in the field during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to IAH and enhance the overall airport security posture. This position is proactive in locating and resolving security issues and violations. It conducts routine compliance inspection to ensure the airport is in compliance with Federal, State, and local security regulations. The success of this role is highly dependent on the ability of being actively responsible for the unique aspects of the airport, while supporting their counterparts to ensure that safety and customer service are at the forefront of the passenger experience. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The responsibilities of this position include, but are not limited to: Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsels airport users, tenants and employees. Supervises and performs operations activities, such as ensuring safe aircraft areas by coordinating and monitoring construction/maintenance work, removing wildlife from runways and enforcing operational standards as defined by federal rules/regulations. Creates, revises and implements operating rules, regulations, standards and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations. Issues NOTAMS as required by federal regulations. Oversees the Communications Center during certain hours, resolves problems with airport customers and tenants and informs airline and airport personnel of important airfield conditions. Supervises, schedules, assigns work, trains and evaluates operational/security employees. Assumes operational, safety and security responsibilities in absence of airport management. Commands operational activities and the Communications Center and maintains order during aeronautical-related emergencies, following the Airport Emergency Plan and other airport rules and regulations. Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines. Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation. Contributes to the team effort by performing related duties as needed. WORKING CONDITIONS There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE REQUIREMENTS Four years of progressively responsible experience in airport operations, airport security or airport safety are required. Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2- 2). PREFERENCES Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired. ****Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED : The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION : YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade: 23 SALARY INFORMATION: Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1577). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1577. (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/17/2024 11:59 PM Central
May 03, 2024
Full Time
POSITION OVERVIEW Applications will be accepted fro m: All Persons Interested Division/ Section: Bush Intercontinental Airport (IAH) / Security Workdays & Hours: Shift work ,could include a rotating schedule **weekends & holidays** DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS The Airport Operations Supervisor ensures operational excellence throughout the Security section of Bush Intercontinental Airport (IAH) by maintaining a safe and secure airport environment. The Security team serves a wide scope of internal and external customers including, but not limited to the traveling public, employees, and stakeholders by conducting inspections of operations and coordinating operational or security activities. The section ensures the airport maintains compliance with the Transportation Security Administration (TSA) approved Airport Security Plan, as well as TSA mandated Rules and Regulations. The purpose of this position is to perform as the security regulation subject matter expert in the field during security emergencies and assist with the planning, training, and carrying out of mitigation efforts to reduce the threat level to IAH and enhance the overall airport security posture. This position is proactive in locating and resolving security issues and violations. It conducts routine compliance inspection to ensure the airport is in compliance with Federal, State, and local security regulations. The success of this role is highly dependent on the ability of being actively responsible for the unique aspects of the airport, while supporting their counterparts to ensure that safety and customer service are at the forefront of the passenger experience. "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The responsibilities of this position include, but are not limited to: Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsels airport users, tenants and employees. Supervises and performs operations activities, such as ensuring safe aircraft areas by coordinating and monitoring construction/maintenance work, removing wildlife from runways and enforcing operational standards as defined by federal rules/regulations. Creates, revises and implements operating rules, regulations, standards and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations. Issues NOTAMS as required by federal regulations. Oversees the Communications Center during certain hours, resolves problems with airport customers and tenants and informs airline and airport personnel of important airfield conditions. Supervises, schedules, assigns work, trains and evaluates operational/security employees. Assumes operational, safety and security responsibilities in absence of airport management. Commands operational activities and the Communications Center and maintains order during aeronautical-related emergencies, following the Airport Emergency Plan and other airport rules and regulations. Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines. Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation. Contributes to the team effort by performing related duties as needed. WORKING CONDITIONS There are routine discomforts from exposure to moderate of heat, cold, moisture/wetness and unpleasant air conditions. The position may involve routine exposure to soiled materials and light chemical substances such as cleaning solutions. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. The position occasionally requires stooping or bending. Occasional very light lifting, such as three or four reams of papers or books (up to 20 pounds or an equivalent weight) may be required. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Aviation Management, Airway Science, Criminal Justice, Law Enforcement, Business Administration, Public Administration or a related field. EXPERIENCE REQUIREMENTS Four years of progressively responsible experience in airport operations, airport security or airport safety are required. Directly related professional experience involving lead or supervisory responsibilities may substitute for the above education requirement on a year-for-year basis. LICENSE REQUIREMENTS Requires a valid Class C Texas driver’s license and compliance with the City of Houston’s policy on driving (AP 2- 2). PREFERENCES Preference will be given to applicants with considerable knowledge of airport operations and security. Ability to communicate diplomatically and effectively, often in tense situations, with all levels of internal and external customers. Experience with MS Office suite is a plus. Verifiable experience in utilizing any type of access control and/or close circuit television as it relates to this position is strongly preferred. Knowledge of Airport Security Plan and TSA rules and regulations are highly desired. ****Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRED : The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION : YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade: 23 SALARY INFORMATION: Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov. To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (281-233-1577). If you need login assistance or technical support call 855-524-5627. If you need special services or accommodations, call (281-233-1577. (TTY 7-1-1) Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM. EOE Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/17/2024 11:59 PM Central
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications Accepted Fro m: ALL PERSONS INTERESTED Division/ Section: Bush Intercontinental / Airport Operations Center (AOC) Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Airport Operations Center (AOC) supports daily operations at George Bush Intercontinental Airport (IAH) for the Houston Airport System. The goal of the IAH AOC is to provide efficiency through a single point of contact for Operations, Security, Maintenance, and Information/Customer Service. The Airport Communications Operator operates communications equipment to receive and process airport emergency and non-emergency calls for assistance. This position processes paging, and information calls and monitors and responds to alarm systems signals, aircraft emergency alerts, airport terminal/roadway incidents, fire accidents, bomb threats, facility security, facility maintenance requests, Ground-Based Augmentation System (GBAS) trouble alarms, and terminal gate requests for coordination/assignments. “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Airport Communications Operator duties include but are not limited to: Operates the airport telephone exchange system including the public address system and TDDs. Provides routine information to customers such as airline arrivals and departures, traffic conditions, parking information, service complaints, lost luggage or passengers, directions and emergencies. Maintains daily log of calls. Receives and directs public calls to the appropriate parties for lost and locked vehicles, tows, and airport injuries; and maintenance calls regarding various facilities, equipment, traffic and weather conditions and spills. Broadcasts information to appropriate airport and tenant personnel regarding aircraft emergencies and hazardous conditions as specified in the Airport Emergency Procedures Manual. May provide prearrival instructions to calls. Maintains log. Enters domestic and international airline schedules into the information display system, and reviews and updates daily flight data, aircraft gate and baggage carousel assignments and schedule changes. Monitors access control systems to ensure no unauthorized access to Aircraft Operating Areas (AOA) and other security areas by the public, employees or tenants of the airport. Notifies appropriate authorities of civil defense alerts. Relays information and calls to appropriate personnel regarding repair services such as malfunctioning access card readers, broken access gates, building and street lighting, pipes, toilets, and sinks. Updates maintenance tracking system. Performs other job duties as assigned by supervisor. WORKING CONDITIONS The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a high school diploma or a GED. EXPERIENCE REQUIREMENTS One year of experience in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment is required. LICENSE REQUIREMENTS None PREFERENCES Preference will be given to applicants with prior experience in a medium to high volume dispatch, communications, or call center environment. CCTV experience a plus. The ability to monitor multiple screens is highly desirable. A certification in one of the following areas of expertise preferred, NIMS IS-100, NIMS IS-200, TCLEOSE or TCOLE Certification, A.A.A.E ACE Certification. Proficient in MS Outlook preferred. MS Office Suite a plus. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 14 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1528. If you need special services or accommodations, call 281-233-1577; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM E O E Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/22/2024 11:59 PM Central
May 02, 2024
Full Time
POSITION OVERVIEW Applications Accepted Fro m: ALL PERSONS INTERESTED Division/ Section: Bush Intercontinental / Airport Operations Center (AOC) Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Airport Operations Center (AOC) supports daily operations at George Bush Intercontinental Airport (IAH) for the Houston Airport System. The goal of the IAH AOC is to provide efficiency through a single point of contact for Operations, Security, Maintenance, and Information/Customer Service. The Airport Communications Operator operates communications equipment to receive and process airport emergency and non-emergency calls for assistance. This position processes paging, and information calls and monitors and responds to alarm systems signals, aircraft emergency alerts, airport terminal/roadway incidents, fire accidents, bomb threats, facility security, facility maintenance requests, Ground-Based Augmentation System (GBAS) trouble alarms, and terminal gate requests for coordination/assignments. “Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The Airport Communications Operator duties include but are not limited to: Operates the airport telephone exchange system including the public address system and TDDs. Provides routine information to customers such as airline arrivals and departures, traffic conditions, parking information, service complaints, lost luggage or passengers, directions and emergencies. Maintains daily log of calls. Receives and directs public calls to the appropriate parties for lost and locked vehicles, tows, and airport injuries; and maintenance calls regarding various facilities, equipment, traffic and weather conditions and spills. Broadcasts information to appropriate airport and tenant personnel regarding aircraft emergencies and hazardous conditions as specified in the Airport Emergency Procedures Manual. May provide prearrival instructions to calls. Maintains log. Enters domestic and international airline schedules into the information display system, and reviews and updates daily flight data, aircraft gate and baggage carousel assignments and schedule changes. Monitors access control systems to ensure no unauthorized access to Aircraft Operating Areas (AOA) and other security areas by the public, employees or tenants of the airport. Notifies appropriate authorities of civil defense alerts. Relays information and calls to appropriate personnel regarding repair services such as malfunctioning access card readers, broken access gates, building and street lighting, pipes, toilets, and sinks. Updates maintenance tracking system. Performs other job duties as assigned by supervisor. WORKING CONDITIONS The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. Requires the ability to make coordinated gross motor movements in response to changing external stimuli within moderately demanding tolerances; or the ability to make coordinated eye/hand movements on a patterned response space within low tolerance demands with no real speed requirements. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a high school diploma or a GED. EXPERIENCE REQUIREMENTS One year of experience in a major airport terminal handling a variety of communication activities or in a related major facility handling a variety of communication equipment is required. LICENSE REQUIREMENTS None PREFERENCES Preference will be given to applicants with prior experience in a medium to high volume dispatch, communications, or call center environment. CCTV experience a plus. The ability to monitor multiple screens is highly desirable. A certification in one of the following areas of expertise preferred, NIMS IS-100, NIMS IS-200, TCLEOSE or TCOLE Certification, A.A.A.E ACE Certification. Proficient in MS Outlook preferred. MS Office Suite a plus. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 14 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1528. If you need special services or accommodations, call 281-233-1577; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM E O E Equal Opportunity Employer The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/22/2024 11:59 PM Central
City of Fort Worth, TX
Fort Worth, TX, United States
Pay Range: $63,041 - $81,953 annual compensation Job Posting Closing on: Tuesday, May 21, 2024 Workdays & Hours: Monday - Friday 7:00AM to 4:00PM with a one-hour lunch break. Occasional after-hours work may occur to address major facility emergencies that need troubleshooting and/or response. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Facilities Supervisor position is available with the City of Fort Worth Aviation Dept. at the Meacham International Airport Administration Building. The City of Fort Worth Aviation system is home to three world-class airports - Meacham International, Spinks and Perot Field. Both Meacham International and Spinks Airports provide regional aviation services for air charter, corporate, business and recreational flyers. Perot Field Fort Worth Alliance Airport provides cargo carrier services. The airports feature full-service fuelers, multiple maintenance facilities, flight schools, on-site rental car facilities, and hotel facilities only minutes away. The City of Fort Worth Aviation Department is essential to the economic well-being and commerce taking place in the Dallas-Fort Worth Metroplex. Minimum Qualifications: HS diploma/GED supplemented by specialized training in building construction or a related field. Four (4) years of responsible experience in construction of buildings or related structures, Two (2) years of administrative and/or lead supervisory experience. Possession of, or ability to obtain an appropriate Texas Driver's License. Preferred Qualifications: At least 5 years facility maintenance technician or in a supervisory role Bi-lingual Skilled in planning and project management. Certification in HVAC maintenance. At least 3 years of customer service experience The Facilities Supervisor job responsibilities include: Supervises and coordinates construction and maintenance activities for Aviation facilities. Oversees, inspects and participates in the installation of building equipment and systems. Oversees projects on Aviation facilities; identifies building repair issues; performs or schedules repairs, or recommends renovations; monitors contractors for quality workmanship and compliance with rules and regulations; and monitors contracts for accuracy in hours billed, material charged and other contract charges. Identifies and secures regular maintenance and repair for Aviation facilities, including mechanical and electrical systems; makes purchases for Administration Building furnishings; and plans and implements renovation/refreshment projects. Oversees janitorial and security contractual services; schedules special projects; ensures regular inspections are performed; and develops evacuation plans and maps. Evaluates and assesses buildings envelope, equipment and systems; prioritizes needs; and reviews blueprints and project requests to ensure design standard requirements. Monitors assigned budget; and maintains records concerning pertinent building maintenance information. Monitors and evaluates the efficiency and effectiveness of assigned building maintenance procedures and methods. Communicates clearly and effectively, both orally and in writing. Uses hand tools and equipment associated with the maintenance, management and operations of building maintenance. Uses computers and applicable software. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions. Physical Demand Medium work - Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
May 08, 2024
Full Time
Pay Range: $63,041 - $81,953 annual compensation Job Posting Closing on: Tuesday, May 21, 2024 Workdays & Hours: Monday - Friday 7:00AM to 4:00PM with a one-hour lunch break. Occasional after-hours work may occur to address major facility emergencies that need troubleshooting and/or response. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Facilities Supervisor position is available with the City of Fort Worth Aviation Dept. at the Meacham International Airport Administration Building. The City of Fort Worth Aviation system is home to three world-class airports - Meacham International, Spinks and Perot Field. Both Meacham International and Spinks Airports provide regional aviation services for air charter, corporate, business and recreational flyers. Perot Field Fort Worth Alliance Airport provides cargo carrier services. The airports feature full-service fuelers, multiple maintenance facilities, flight schools, on-site rental car facilities, and hotel facilities only minutes away. The City of Fort Worth Aviation Department is essential to the economic well-being and commerce taking place in the Dallas-Fort Worth Metroplex. Minimum Qualifications: HS diploma/GED supplemented by specialized training in building construction or a related field. Four (4) years of responsible experience in construction of buildings or related structures, Two (2) years of administrative and/or lead supervisory experience. Possession of, or ability to obtain an appropriate Texas Driver's License. Preferred Qualifications: At least 5 years facility maintenance technician or in a supervisory role Bi-lingual Skilled in planning and project management. Certification in HVAC maintenance. At least 3 years of customer service experience The Facilities Supervisor job responsibilities include: Supervises and coordinates construction and maintenance activities for Aviation facilities. Oversees, inspects and participates in the installation of building equipment and systems. Oversees projects on Aviation facilities; identifies building repair issues; performs or schedules repairs, or recommends renovations; monitors contractors for quality workmanship and compliance with rules and regulations; and monitors contracts for accuracy in hours billed, material charged and other contract charges. Identifies and secures regular maintenance and repair for Aviation facilities, including mechanical and electrical systems; makes purchases for Administration Building furnishings; and plans and implements renovation/refreshment projects. Oversees janitorial and security contractual services; schedules special projects; ensures regular inspections are performed; and develops evacuation plans and maps. Evaluates and assesses buildings envelope, equipment and systems; prioritizes needs; and reviews blueprints and project requests to ensure design standard requirements. Monitors assigned budget; and maintains records concerning pertinent building maintenance information. Monitors and evaluates the efficiency and effectiveness of assigned building maintenance procedures and methods. Communicates clearly and effectively, both orally and in writing. Uses hand tools and equipment associated with the maintenance, management and operations of building maintenance. Uses computers and applicable software. Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting; depending on assignment. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils and workspace restrictions. Physical Demand Medium work - Depending on assignment, positions in this class typically exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
CITY OF UKIAH, CA
City Hall, California, United States
DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. Under general supervision, to perform collection activities and customer billing of City of Ukiah’s utility services including electric, water, sewer, garbage and parking permit program; maintain financial records; provide customer service; and perform related duties as assigned. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all encompassing of the duties to be performed under this job title. Have ability to conduct all phases of billing and be responsible for collection, notification and legal process relative to the City of Ukiah services. Services include electric, water, sewer, garbage, Business License issuance, Airport, Parking Citation and parking permit program. Apply City of Ukiah’s collection policies and Federal Fair Debt Collection Laws in negotiating payment arrangements and securing contractual agreements of unpaid open and closed accounts in a professional manner. Coordinate the work activities of customer service support staff, schedule their hours and maintain records for budget purposes. Assist the Billing and Customer Service Manager with supervising, training and evaluating billing and collection staff. Assign accounts to credit bureaus for collection. Prepare filings for small claims court, and appear in court as necessary. Answer difficult and complex customer inquiries and complaints over the phone and in person using independent judgment to correct, resolve and report situations. Maintain schedules in compliance with Municipal and State Regulations for billing statements, delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts on a weekly basis. Produce delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts. Coordinate referrals to and payments from utility assistance agencies on a weekly basis. Maintain statistical records for and auditing utility assistance agencies. Process new service requests, transfers, past due accounts, and utility disconnections within mandated time frames. Maintain and update customer records daily. Process returned checks, returned mail and credit balance refunds. Coordinate service and meter read requests with utility and other finance staff. Analyze, reconcile and process utility meter reading data. Apply periodic rate increases and decreases. Maintain and reconcile utility deposits. Balance customer payments, adjustments and accounts receivable with the General Ledger. Operate various office machinery such as personal computer, complex billing computer software, mailroom equipment, ten-key adding machine, typewriter, copier, and fax machine. Provide back up for Customer Service positions and “Acting Supervisor” in Billing and Customer Service Managers’ absence. Perform other duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Customer relations techniques. Basic accounting principles. Customer account analysis. Computer operations. City utility ordinances and resolutions. State of California Public Utility Code. Federal Fair Debt Collection laws. Ability to: Understand and carry out oral and written instructions. Work in a high activity team environment. Demonstrate strong written and verbal communication skills. Handle difficult and stressful public contacts in an appropriate and professional manner. Work well under pressure to meet established deadlines. Operate a computer system for up to 50% of the workday and perform rapid and accurate data entry. Type at least 40 words per minute. Operate a 10 key calculator by touch. Operate office and mailroom equipment. Independently and accurately process all phases of billing and collection activities. Lift up to 40 pounds. Maintain harmonious and cooperative working relationships with other City employees and the public. Apply and adopt established methods to a variety of collection transactions and problems. Experience and Education: Four years of billing or collection experience preferably in a utility or government environment. Customer Service experience in a comparable field is acceptable. Any combination equivalent to graduation from High School, with additional coursework in business, accounting, computer science, or a closely related field. Necessary Special Requirements: Possession of a valid Class C California driver's license. SELECTION PROCEDURE Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees may receive benefits on a pro-rated basis. To learn more details, contact us at personnel@cityofukiah.com.
May 14, 2024
Full Time
DESCRIPTION Recruitments posted as "Continuous" are subject to close at any time following an initial two-week posting period. Upon closing, the applications received will be screened and notices will be sent to the applicants regarding the status of their application. Under general supervision, to perform collection activities and customer billing of City of Ukiah’s utility services including electric, water, sewer, garbage and parking permit program; maintain financial records; provide customer service; and perform related duties as assigned. JOB REQUIREMENTS These examples are intended only as illustrations of the various types of work performed. The examples of work performed are neither restricted to nor all encompassing of the duties to be performed under this job title. Have ability to conduct all phases of billing and be responsible for collection, notification and legal process relative to the City of Ukiah services. Services include electric, water, sewer, garbage, Business License issuance, Airport, Parking Citation and parking permit program. Apply City of Ukiah’s collection policies and Federal Fair Debt Collection Laws in negotiating payment arrangements and securing contractual agreements of unpaid open and closed accounts in a professional manner. Coordinate the work activities of customer service support staff, schedule their hours and maintain records for budget purposes. Assist the Billing and Customer Service Manager with supervising, training and evaluating billing and collection staff. Assign accounts to credit bureaus for collection. Prepare filings for small claims court, and appear in court as necessary. Answer difficult and complex customer inquiries and complaints over the phone and in person using independent judgment to correct, resolve and report situations. Maintain schedules in compliance with Municipal and State Regulations for billing statements, delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts on a weekly basis. Produce delinquent letters, collection notices, final notices, and disconnect instructions for unpaid utility accounts. Coordinate referrals to and payments from utility assistance agencies on a weekly basis. Maintain statistical records for and auditing utility assistance agencies. Process new service requests, transfers, past due accounts, and utility disconnections within mandated time frames. Maintain and update customer records daily. Process returned checks, returned mail and credit balance refunds. Coordinate service and meter read requests with utility and other finance staff. Analyze, reconcile and process utility meter reading data. Apply periodic rate increases and decreases. Maintain and reconcile utility deposits. Balance customer payments, adjustments and accounts receivable with the General Ledger. Operate various office machinery such as personal computer, complex billing computer software, mailroom equipment, ten-key adding machine, typewriter, copier, and fax machine. Provide back up for Customer Service positions and “Acting Supervisor” in Billing and Customer Service Managers’ absence. Perform other duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Customer relations techniques. Basic accounting principles. Customer account analysis. Computer operations. City utility ordinances and resolutions. State of California Public Utility Code. Federal Fair Debt Collection laws. Ability to: Understand and carry out oral and written instructions. Work in a high activity team environment. Demonstrate strong written and verbal communication skills. Handle difficult and stressful public contacts in an appropriate and professional manner. Work well under pressure to meet established deadlines. Operate a computer system for up to 50% of the workday and perform rapid and accurate data entry. Type at least 40 words per minute. Operate a 10 key calculator by touch. Operate office and mailroom equipment. Independently and accurately process all phases of billing and collection activities. Lift up to 40 pounds. Maintain harmonious and cooperative working relationships with other City employees and the public. Apply and adopt established methods to a variety of collection transactions and problems. Experience and Education: Four years of billing or collection experience preferably in a utility or government environment. Customer Service experience in a comparable field is acceptable. Any combination equivalent to graduation from High School, with additional coursework in business, accounting, computer science, or a closely related field. Necessary Special Requirements: Possession of a valid Class C California driver's license. SELECTION PROCEDURE Applications must be filled out completely. Resumes submitted in lieu of completing an application will not be considered. Applications will be reviewed by a screening committee and those applicants who appear to be among the best qualified will be selected for the examination process. This process may include a variety of techniques designed to test applicants’ knowledge, skills, and abilities to perform the duties and responsibilities of the job. An eligibility list will be established by ranking candidates by their overall score and a selection will be made from the candidates on this list. All employment offers are subject to a City-paid physical examination and a thorough reference and background check. In accordance with the Immigration Reform Act of 1986, the City must verify, once an employment offer has been made, that all persons have written proof of their right to work in the United States. In accordance with the Americans with Disabilities Act (ADA), if special accommodations are necessary at any stage of the testing process, please notify the Human Resources Department in advance at (707) 463-6244 so your request may be reviewed prior to the occurrence of the test. The City of Ukiah is an Equal Opportunity Employer committed to building a diverse workforce. Continually working to promote diversity, equity, transparency, and justice through the adoption and implementation of City practices, policies, and procedures. The City of Ukiah offers a competative benefits package to all full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave. Part-time employees may receive benefits on a pro-rated basis. To learn more details, contact us at personnel@cityofukiah.com.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
SALARY RANGE - $42,020.99 to $63,135.07 Purpose of Classification: The purpose of this job is to provide oversight for the Atlanta Fire Rescue Department’s (AFRD) Mobile Medic Response Teams (MMRT), Basic Life Support, customer service-related duties and administrative services as needed at Hartsfield-Jackson Atlanta International Airport (H-JAIA). This position serves the purpose of enhancing, ensuring, and maintaining the quality of Emergency Medical Services delivery and capability. Duties include but are not limited to maintaining logs and records; performing quality assurance to MMRT members; treating internal and external stakeholders for medical emergencies; managing stockroom inventory; ensuring maintenance and care of equipment; answering the telephones; maintaining all certifications and utilizing proper documentation procedures. Minimum Qualifications: Must be AEMT Certified Must have an associate’s degree or certifications from a technical/vocational school in emergency medical services At a minimum MMRT members must be licensed as a State of Georgia Emergency Medical Technician - Advance Applicant must have or be able to successfully complete a 32-hour International Police Mountain Bike Association Public Safety Cyclist course Individual must successfully undergo a FBI fingerprint based criminal history records check with no disqualifying crimes within the last ten (10) years and a Transportation Security Administration Security Threat Assessment
Mar 08, 2024
Full Time
SALARY RANGE - $42,020.99 to $63,135.07 Purpose of Classification: The purpose of this job is to provide oversight for the Atlanta Fire Rescue Department’s (AFRD) Mobile Medic Response Teams (MMRT), Basic Life Support, customer service-related duties and administrative services as needed at Hartsfield-Jackson Atlanta International Airport (H-JAIA). This position serves the purpose of enhancing, ensuring, and maintaining the quality of Emergency Medical Services delivery and capability. Duties include but are not limited to maintaining logs and records; performing quality assurance to MMRT members; treating internal and external stakeholders for medical emergencies; managing stockroom inventory; ensuring maintenance and care of equipment; answering the telephones; maintaining all certifications and utilizing proper documentation procedures. Minimum Qualifications: Must be AEMT Certified Must have an associate’s degree or certifications from a technical/vocational school in emergency medical services At a minimum MMRT members must be licensed as a State of Georgia Emergency Medical Technician - Advance Applicant must have or be able to successfully complete a 32-hour International Police Mountain Bike Association Public Safety Cyclist course Individual must successfully undergo a FBI fingerprint based criminal history records check with no disqualifying crimes within the last ten (10) years and a Transportation Security Administration Security Threat Assessment
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Electrical Engineering, Computer Science, or Mathematics, plus six (6) years of experience in a field related to SCADA and/or Baggage Handling Process Control work, including two (2) years of experience in a supervisory or lead capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid State of Texas Class “C” driver license. Notes to Applicants POSITION OVERVIEW Under limited supervision, this position is responsible for managing the real-time Supervisory Control and Data Acquisition ( SCADA ) system for the Austin Bergstrom International Airport ( AUS ) Baggage Handling Systems. Duties, Functions and Responsibilities: 1. Manages, trains, and leads staff that supports SCADA systems. 2. Oversees daily evaluations and real-time system performance and operations. 3. Leads technicaldisa.issions on complex systems, making recommendations to management and users. 4. Determines scheduled maintenance program and project replacement of equipment. 5. Oversees the implementation of Advanced Network applications to ensure efficient and reliable remote system administration. ASSESSMENT A skills assessment will be required for this position. DRIVER’S REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $38.97 - $50.67 Hours Core Hours: Monday-Friday 7:00 a.m. - 4:30 p.m. Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/21/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport (AUS) Preferred Qualifications In-depth knowledge of Airport SCADA systems specific to Baggage Handling Systems, including programmable logic controllers (PLCs) and ability to read, troubleshoot, and modify ladder logic. Experience planning, scheduling, and overseeing SCADA systems. Experience using Computer Based Maintenance Systems Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages, trains, and leads staff that supports 24/7 real-time control system integrity and ensures the highest operational reliability and system availability. This requires after-hours on-call support to meet the response requirements for restoring the mission critical system. Oversees daily evaluations and tuning of real-time control systems operations to accomplish the best system performance; communicates with dispatchers, engineers, and field crews; and troubleshoots and performs problem analysis and resolution as required. Leads technical discussions on complex system issues; makes recommendations and suggestions to management and users; interacts closely with SCADA vendors or third-party technology vendors in order to keep abreast of the latest technology environment. Works with CIP project management to ensure SCADA systems are updated and tested to support project schedule; ensures that all telemetry and controls are available and accurate. Reviews and coordinates the addition of Process Control Automation devices to the systems. Manages customer relationships. Keeps customers and project managers informed about status of all projects and manages project deadlines. Oversees the implementation of the Advanced Network applications to ensure efficient and reliable remote system administration and troubleshooting. Provides for emergency backup system and plans to exercise it on a regular basis. Plans, implements, coordinates, and monitors compliance and evaluates policies and procedures to guide staff actions and transactions. Implements changes to improve processes and policies. Reviews current and future requirements from business and technical needs assessments and develops short- and long-range plans to anticipate those needs. Is responsible for CIP and O&M sectional budgets associated with improvements and enhancements to the SCADA systems and other control systems. Ensures group efforts to keep up with the latest developments in the airport industry, to Federal, State, and Local regulations and Automation ( ISA ) standards and regulatory requirements Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of PLC ladder login programming. Knowledge of Siemens, GE Fanuc, or Allen Bradley integrated architecture. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Ability to direct the timely production of project proposals and agreements. Ability to understand database design and application development. Ability to perform systems testing of specification requirements. Ability to understand and use standard application development design, report and project management tools. Ability to effectively participate in multiple projects or project capacities. Ability to perform objective analyses and re-engineering of business processes to maximize quality service and cost-effectiveness. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Airport SCADA Supervisor position are Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Electrical Engineering, Computer Science, or Mathematics, plus six (6) years of experience in a field related to SCADA and/or Baggage Handling Process Control work, including two (2) years of experience in a supervisory or lead capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please describe your experience with Airport SCADA systems specific to Baggage Handling Systems, including programmable logic controllers (PLCs) and ability to read, troubleshoot, and modify ladder logic. (Open Ended Question) * Please describe your experience planning, scheduling, and overseeing SCADA systems. (Open Ended Question) * Describe your experience using Computer Based Maintenance Systems. (Open Ended Question) * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
May 08, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Electrical Engineering, Computer Science, or Mathematics, plus six (6) years of experience in a field related to SCADA and/or Baggage Handling Process Control work, including two (2) years of experience in a supervisory or lead capacity. Experience may substitute for education up to a maximum of four (4) years. Licenses or Certifications: Valid State of Texas Class “C” driver license. Notes to Applicants POSITION OVERVIEW Under limited supervision, this position is responsible for managing the real-time Supervisory Control and Data Acquisition ( SCADA ) system for the Austin Bergstrom International Airport ( AUS ) Baggage Handling Systems. Duties, Functions and Responsibilities: 1. Manages, trains, and leads staff that supports SCADA systems. 2. Oversees daily evaluations and real-time system performance and operations. 3. Leads technicaldisa.issions on complex systems, making recommendations to management and users. 4. Determines scheduled maintenance program and project replacement of equipment. 5. Oversees the implementation of Advanced Network applications to ensure efficient and reliable remote system administration. ASSESSMENT A skills assessment will be required for this position. DRIVER’S REQUIREMENT This position must travel between various locations as part of the regular job duties and the individual will be required to drive a City vehicle. Position will also be required to drive on the AOA . This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. APPLICATION INFORMATION A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN Veteran candidates will be required to provide a copy of their DD214 at the time of interview. ESSENTIAL PERSONNEL This position is categorized as essential personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY RECORDS CHECK The top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. GOOD STANDING - DEPARTMENT / DIVISION EMPLOYEES Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified. LANGUAGE Must have the ability to read, write, and fluently speak in English. WORK HOURS Shift may change according to departmental needs; work hours may include after hours, holidays, and weekend work. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . Pay Range $38.97 - $50.67 Hours Core Hours: Monday-Friday 7:00 a.m. - 4:30 p.m. Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/21/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport (AUS) Preferred Qualifications In-depth knowledge of Airport SCADA systems specific to Baggage Handling Systems, including programmable logic controllers (PLCs) and ability to read, troubleshoot, and modify ladder logic. Experience planning, scheduling, and overseeing SCADA systems. Experience using Computer Based Maintenance Systems Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages, trains, and leads staff that supports 24/7 real-time control system integrity and ensures the highest operational reliability and system availability. This requires after-hours on-call support to meet the response requirements for restoring the mission critical system. Oversees daily evaluations and tuning of real-time control systems operations to accomplish the best system performance; communicates with dispatchers, engineers, and field crews; and troubleshoots and performs problem analysis and resolution as required. Leads technical discussions on complex system issues; makes recommendations and suggestions to management and users; interacts closely with SCADA vendors or third-party technology vendors in order to keep abreast of the latest technology environment. Works with CIP project management to ensure SCADA systems are updated and tested to support project schedule; ensures that all telemetry and controls are available and accurate. Reviews and coordinates the addition of Process Control Automation devices to the systems. Manages customer relationships. Keeps customers and project managers informed about status of all projects and manages project deadlines. Oversees the implementation of the Advanced Network applications to ensure efficient and reliable remote system administration and troubleshooting. Provides for emergency backup system and plans to exercise it on a regular basis. Plans, implements, coordinates, and monitors compliance and evaluates policies and procedures to guide staff actions and transactions. Implements changes to improve processes and policies. Reviews current and future requirements from business and technical needs assessments and develops short- and long-range plans to anticipate those needs. Is responsible for CIP and O&M sectional budgets associated with improvements and enhancements to the SCADA systems and other control systems. Ensures group efforts to keep up with the latest developments in the airport industry, to Federal, State, and Local regulations and Automation ( ISA ) standards and regulatory requirements Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of PLC ladder login programming. Knowledge of Siemens, GE Fanuc, or Allen Bradley integrated architecture. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Ability to direct the timely production of project proposals and agreements. Ability to understand database design and application development. Ability to perform systems testing of specification requirements. Ability to understand and use standard application development design, report and project management tools. Ability to effectively participate in multiple projects or project capacities. Ability to perform objective analyses and re-engineering of business processes to maximize quality service and cost-effectiveness. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Airport SCADA Supervisor position are Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Electrical Engineering, Computer Science, or Mathematics, plus six (6) years of experience in a field related to SCADA and/or Baggage Handling Process Control work, including two (2) years of experience in a supervisory or lead capacity. Experience may substitute for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Please describe your experience with Airport SCADA systems specific to Baggage Handling Systems, including programmable logic controllers (PLCs) and ability to read, troubleshoot, and modify ladder logic. (Open Ended Question) * Please describe your experience planning, scheduling, and overseeing SCADA systems. (Open Ended Question) * Describe your experience using Computer Based Maintenance Systems. (Open Ended Question) * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
CITY OF ATLANTA, GA
College Park, Georgia, United States
Hourly pay range : $21.11-$35.17 General Description and Classification Standards The Vehicle for Hire ATL Enforcement Officer is responsible for performing inspections and enforcing the City of Atlanta ordinances designed to ensure Atlanta’s citizens and visitors have access to safe, courteous, and professional vehicle for hire services. Along with the enforcement of all parking statutes and ordinances of the State for which the Police Department is accountable. This position is mission essential with a shift work schedule to service a 24/7 operation. Enforcement Officers are required to work year-round, including holidays and weekends. These individuals also work during inclement weather and emergencies. Traffic Enforcement Officers are required to always wear provided protective gear. Physical Requirements While performing the duties of this job, Enforcement Officers must be able to stand for long periods of time (in two-hour intervals) on concrete in a traffic crosswalk. Enforcement Officers are regularly required to walk; use hands to handle or feel; reach and motion with hands and arms; step up and down curbs; blow a whistle; and talk or hear and visually observe vehicle and pedestrian traffic activity. Must be able to pass pre-employment physical. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Directs and controls the flow of traffic in an assigned area within the Hartsfield-Jackson Atlanta International Airport. Enforces City and airport facility traffic, parking, taxicab, and limousine ordinances, etc. Enforces parking ordinances, identifying violators, and issuing parking tickets. Impounds vehicles disrupting traffic flow and/or illegally parked for an extended time. Assists with disabled vehicles. Performs crosswalk/crossing safety duties, standing and walking for long periods of time; up to two hours. Requests radio dispatcher to run vehicle license tag checks and verifications as needed, requests towing assistance for disabled or impounded vehicles. Enforces all City and state codes, ordinances, laws, and regulations to ensure safe vehicle for hire operations. Conducts inspections of vehicles for hire to ensure compliance with City ordinances regarding operating requirements, cleanliness and condition of vehicles and safety standards. Issues vehicle for hire permits and receipts. Patrols airport areas to check for vehicle for hire permits, inspection stickers and Georgia driver’s license, issues citations to violators. Monitors vehicles entering airport waiting areas for authorized vehicles and payment of fees; inspects same for ordinance compliance. Investigates customer complaints against operators of vehicles for hire. Tests drivers who are wishing to enter the vehicle for hire industry. What does this mean? Testifies at hearings; may enter recommendation of hearing officers into computer system. Organizes and prepares evidence for court hearings which includes reviewing citations, scheduling hearing officers and contacting complainants. Schedules and contacts hearing panel members for court meetings. Communicates effectively and coherently over law enforcement and police radio channels initiating and responding to radio communications. Contacts vehicle for hire drivers and/or companies to collect unpaid fines assessed by hearing panel members. Responds to questions, complaints, and requests for information by telephone, in person and by mail from visitors, vehicle for hire operators, the public, employees, superiors, etc. proceedings. Confused with the use of “proceedings” at the end of this sentence. Conducts additional background investigation on vehicles for hire drivers returning to duty following suspension, verifying eligibility for reinstatement to the industry. Decision Making Applies organizational policies. Selects from multiple procedures and methods to accomplish tasks. Supervision Received and Leadership Provided Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks. No leadership provided; may oversee temporary or contract workers as needed or provide guidance in the absence of a supervisor. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles, practices and procedures of the vehicle for hire inspection criteria, local ordinances and law enforcement practices, policies and procedures as necessary in the completion of daily responsibilities; how to perform operations and comply with staff plans and objectives for the expedience and effectiveness of specific duties of the City; ( this sounds like a repeat of what was said above)how to keep abreast of any changes in policy, methods, operations, equipment needs, etc. as they pertain to departmental operations and local law enforcement activities. Skills in: listening and communicating exceptionally to effectively convey information verbally and in writing; analytical thinking with demonstrated ability for identifying, scrutinizing, improving and streamlining complex work processes. Ability to: physically operate a variety of job related machines and office equipment; compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics of data, people or things; read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures; produce reports with proper format, grammar and spelling; interact with people (i.e. staff, supervisors, general public and elected officials) beyond receiving instructions; perform under minimal stress when confronted with emergencies; implement long-term goals for the department in order to promote effectiveness and efficiency. Minimum Qualifications Education and Experience High school diploma or general equivalency diploma (GED). 1 year experience in dealing with the public or performing inspections and/or related duties is required. Valid Georgia Driver’s License, or valid Driver’s License from another state, with ability to obtain Georgia Driver’s License within 30 days. Closing Date/Time: 2024-06-13
May 11, 2024
Part Time
Hourly pay range : $21.11-$35.17 General Description and Classification Standards The Vehicle for Hire ATL Enforcement Officer is responsible for performing inspections and enforcing the City of Atlanta ordinances designed to ensure Atlanta’s citizens and visitors have access to safe, courteous, and professional vehicle for hire services. Along with the enforcement of all parking statutes and ordinances of the State for which the Police Department is accountable. This position is mission essential with a shift work schedule to service a 24/7 operation. Enforcement Officers are required to work year-round, including holidays and weekends. These individuals also work during inclement weather and emergencies. Traffic Enforcement Officers are required to always wear provided protective gear. Physical Requirements While performing the duties of this job, Enforcement Officers must be able to stand for long periods of time (in two-hour intervals) on concrete in a traffic crosswalk. Enforcement Officers are regularly required to walk; use hands to handle or feel; reach and motion with hands and arms; step up and down curbs; blow a whistle; and talk or hear and visually observe vehicle and pedestrian traffic activity. Must be able to pass pre-employment physical. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Directs and controls the flow of traffic in an assigned area within the Hartsfield-Jackson Atlanta International Airport. Enforces City and airport facility traffic, parking, taxicab, and limousine ordinances, etc. Enforces parking ordinances, identifying violators, and issuing parking tickets. Impounds vehicles disrupting traffic flow and/or illegally parked for an extended time. Assists with disabled vehicles. Performs crosswalk/crossing safety duties, standing and walking for long periods of time; up to two hours. Requests radio dispatcher to run vehicle license tag checks and verifications as needed, requests towing assistance for disabled or impounded vehicles. Enforces all City and state codes, ordinances, laws, and regulations to ensure safe vehicle for hire operations. Conducts inspections of vehicles for hire to ensure compliance with City ordinances regarding operating requirements, cleanliness and condition of vehicles and safety standards. Issues vehicle for hire permits and receipts. Patrols airport areas to check for vehicle for hire permits, inspection stickers and Georgia driver’s license, issues citations to violators. Monitors vehicles entering airport waiting areas for authorized vehicles and payment of fees; inspects same for ordinance compliance. Investigates customer complaints against operators of vehicles for hire. Tests drivers who are wishing to enter the vehicle for hire industry. What does this mean? Testifies at hearings; may enter recommendation of hearing officers into computer system. Organizes and prepares evidence for court hearings which includes reviewing citations, scheduling hearing officers and contacting complainants. Schedules and contacts hearing panel members for court meetings. Communicates effectively and coherently over law enforcement and police radio channels initiating and responding to radio communications. Contacts vehicle for hire drivers and/or companies to collect unpaid fines assessed by hearing panel members. Responds to questions, complaints, and requests for information by telephone, in person and by mail from visitors, vehicle for hire operators, the public, employees, superiors, etc. proceedings. Confused with the use of “proceedings” at the end of this sentence. Conducts additional background investigation on vehicles for hire drivers returning to duty following suspension, verifying eligibility for reinstatement to the industry. Decision Making Applies organizational policies. Selects from multiple procedures and methods to accomplish tasks. Supervision Received and Leadership Provided Works under direct supervision and follows standard procedures and written instructions to accomplish assigned tasks. No leadership provided; may oversee temporary or contract workers as needed or provide guidance in the absence of a supervisor. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles, practices and procedures of the vehicle for hire inspection criteria, local ordinances and law enforcement practices, policies and procedures as necessary in the completion of daily responsibilities; how to perform operations and comply with staff plans and objectives for the expedience and effectiveness of specific duties of the City; ( this sounds like a repeat of what was said above)how to keep abreast of any changes in policy, methods, operations, equipment needs, etc. as they pertain to departmental operations and local law enforcement activities. Skills in: listening and communicating exceptionally to effectively convey information verbally and in writing; analytical thinking with demonstrated ability for identifying, scrutinizing, improving and streamlining complex work processes. Ability to: physically operate a variety of job related machines and office equipment; compare and/or judge the readily observable functional, technical, structural, compositional or identifiable characteristics of data, people or things; read a variety of professional, technical and administrative documentation, directions, instructions, methods and procedures; produce reports with proper format, grammar and spelling; interact with people (i.e. staff, supervisors, general public and elected officials) beyond receiving instructions; perform under minimal stress when confronted with emergencies; implement long-term goals for the department in order to promote effectiveness and efficiency. Minimum Qualifications Education and Experience High school diploma or general equivalency diploma (GED). 1 year experience in dealing with the public or performing inspections and/or related duties is required. Valid Georgia Driver’s License, or valid Driver’s License from another state, with ability to obtain Georgia Driver’s License within 30 days. Closing Date/Time: 2024-06-13
Orange County, CA
92626, California, United States
CAREER DESCRIPTION AIRPORT COMMERCIAL PROPERTY AGENT (Real Property Agent III) THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an eligible list to fill current and future Real Property Agent III positions within this specialty. The eligible list may also be utilized to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Applications will be accepted from Wednesday, May 1, 2024, until Wednesday, May 15, 2024, by 11:59 p.m. (PST). Effective June 28, 2024, salary will be increased by 4.25%. Effective June 27, 2025, salary will be increased by 4.0% Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. The Airport John Wayne Airport, Orange County (SNA), owned and operated by the County of Orange, is located approximately 35 miles south of Los Angeles between Costa Mesa, Irvine, and Newport Beach. John Wayne Airport is a medium hub airport with approximately 300,000 commercial and general aviation operations each year, placing it in the top 30 busiest airports in the country. John Wayne Airport plays a unique and crucial role in the Orange County community. It is the only airport in Orange County that provides commercial passenger and air cargo service and is the primary provider of general aviation services and facilities in the county. It is home to local law enforcement air operations and to medical/mercy flights. SNA is the gateway through which millions of passengers travel each year to their homes, their families, their vacations, and their businesses. The Airport spans more than 510 acres and operates two runways. The 2,887-foot runway serves general aviation and the 5,700-foot main runway serves both commercial and general aviation aircraft. The current Riley Terminal is 730,505 square feet, and provides 20 commercial passenger gates and two smaller commuter passenger terminals at the north and south ends. In October 2018, the Airport completed a major improvement project that, in addition to numerous safety, code, comfort and aesthetic improvements, it also included adding a Nursing Mother’s Lounge and Animal Relief Area. Mission : Connecting People, Places and Opportunities. Vision: To be an airport of choice by creating exceptional experiences. Core Values: REACH R espect E nvironmental Stewardship A ccountability C ollaboration H onesty To learn more about John Wayne Airport, click here. To learn more about the County of Orange click here. COMMERCIAL AND REVENUE DEVELOPMENT DIVISION The Commercial and Revenue Development Division is responsible for developing, implementing, and monitoring all commercial real property contracts, licenses, and leases at John Wayne Airport (SNA) including concession analysis, planning, and leasing to enhance commercial revenue for the Airport. This program includes all airlines, food service, retail, rental cars, parking, tenant improvement, ground transportation, airline affairs, general aviation leasing, and commercial advertising at SNA. In addition to traditional airport concessions, the Commercial and Revenue Development division evaluates and assesses the effectiveness of business partner relationships to ensure a high level of customer service, safety, security, and efficient operations and be open to innovative sources of revenue. THE OPPORTUNITY The Real Property Agent III will perform highly complex data and revenue analysis work related to airport property acquisitions, requests for proposals (RFP), leases, contracts, and other property management functions related to the airlines, concessions, general aviation, real estate and ground transportation that directly affect the daily operations of the airport. DESIRABLE QUALIFICATION & CORE COMPETENCIES The ideal candidate will demonstrate four (4) or more years of e xperience in data and revenue analysis related to ground transportation, concessions, rental cars, or airline affairs within high-traffic retail, concession, or property management at an airport, or other high-traffic venues such as a commercial shopping mall or event center. Knowledge of public sector procurement is a bonus. Possession of a Project Management Professional (PMP) certification, Certified Member (AAAE) certification, California Real Estate license, Property Management certification, Commercial Real Estate certification, Deputy Purchasing Agent with the County, or other industry-related certification(s) is preferred but not required. A degree in business administration and finance or a related field is preferred but not required. In addition to the desirable qualifications, the successful candidate must also demonstrate proficiency in the following core competencies: INITIATIVE | RESULT ORIENTATION Understand and apply business mathematics and basic statistical methods to assess and analyze revenue generation and key performance indicators. Apply principles of logic to define problems, collect data, determine facts, and draw valid conclusions. Interpret and utilize technical data dealing with the real estate market, construction, finance, and law. Producing effective work results through meticulous planning, organizing, implementing and evaluating programs and policies. Setting challenging and manageable work goals. Using creativity and innovation to achieve work goals. Continuing professional development to stay abreast of industry standards and ensure best practices are followed. Setting appropriate priorities in communication with supervisors and clients. Possessing time management skills. Networking and benchmarking with other airport and utilize aviation and national property management industry organizations to identify best practices, new technology, and innovative solutions for airport property management. COMMERCIAL PROPERTY MANAGEMENT | EXPERTISE Applying knowledge of the philosophy, principles, procedures and practices in relation to lease administration and management. Preparing, negotiating, and enforcing real estate contracts. Preparing and calculating rent adjustments in accordance with lease/license requirements. Conducting real estate financial, market, and cost benefit analysis. Demonstrating proficiency with Microsoft Project, Word, Excel, Power Point, and Outlook. Maintaining property and portfolio files with accurate term sheets, updated financial records, security deposit records, and current correspondence. Performing simple and complex multi-year financial analysis. Applying public procurement knowledge. PLANNING | PROBLEM-SOLVING Analyzing and understanding comprehensive lease documents associated with airport property transactions. Analyzing concession and property title reports, contracts, ordinances, leases, directives, minute orders, and other related documents to determine the courses of action. Analyzing revenue appraisals, environmental, property condition, and market reports. Exhibiting innovation and creativity in identifying and resolving problems as they occur. Researching, gathering, analyzing and applying airport, concession, and property information skillfully. Demonstrating effective attention to detail. Applying project management skills to complex real estate initiatives from concept to completion. Functioning well under pressure. Handling situations requiring difficult interactions with the goal of reaching a resolution effectively. ORAL | WRITTEN COMMUNICATION SKILLS Explaining and stating concession terms and conditions articulately. Presenting ideas and complex reports clearly, concisely, logically and persuasively both orally and in writing. Deliberating complex concession and property policies, regulations and guidelines clearly both orally and in writing. Building consensus among diverse group of clients for the purpose of meeting business objectives. Working effectively and collaboratively with clients and airport divisions to gain cooperation, to get things done and accomplish work goals. Representing JWA at Board Meetings, Commission Meetings, outreach events, and conferences as needed. Developing RFP's, RFI's and Board of Supervisor filings. Writing memos and Agenda Staff Reports clearly and concisely. Using appropriate interpersonal skills to build and maintain effective and constructive working relationship with clients, employees, supervisors, managers, County Counsel, County Executive Office, County Board of Supervisors and the general public. Managing conflicting points of view professionally. Demonstrating excellent writing skills. MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Real Property Agent III LICENSE REQUIRED The successful candidate must obtain or possess, and maintain the following licenses: Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment AIRPORT ACCESS REQUIREMENTS The successful candidate must clear background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Physical Characteristics Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation to perform field work. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Function effectively in a standard office environment and may be required to work inside various airport structures, and work outdoors in all weather conditions. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Oral Exam) | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List | Score Groups: Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Completion of a background investigation to the satisfaction of the County is required for most assignments. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19-related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination for COVID-19 or to wear a mask and undergo weekly COVID-19 testing. Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Carmen Golding-Martinez at CGolding-Martinez@ocair.com or by phone at (949) 252-5177. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/15/2024 11:59 PM Pacific
May 02, 2024
Full Time
CAREER DESCRIPTION AIRPORT COMMERCIAL PROPERTY AGENT (Real Property Agent III) THIS RECRUITMENT IS OPEN TO THE PUBLIC This recruitment is being held to establish an eligible list to fill current and future Real Property Agent III positions within this specialty. The eligible list may also be utilized to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY Applications will be accepted from Wednesday, May 1, 2024, until Wednesday, May 15, 2024, by 11:59 p.m. (PST). Effective June 28, 2024, salary will be increased by 4.25%. Effective June 27, 2025, salary will be increased by 4.0% Salary may be negotiable within the range listed above, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization. The Airport John Wayne Airport, Orange County (SNA), owned and operated by the County of Orange, is located approximately 35 miles south of Los Angeles between Costa Mesa, Irvine, and Newport Beach. John Wayne Airport is a medium hub airport with approximately 300,000 commercial and general aviation operations each year, placing it in the top 30 busiest airports in the country. John Wayne Airport plays a unique and crucial role in the Orange County community. It is the only airport in Orange County that provides commercial passenger and air cargo service and is the primary provider of general aviation services and facilities in the county. It is home to local law enforcement air operations and to medical/mercy flights. SNA is the gateway through which millions of passengers travel each year to their homes, their families, their vacations, and their businesses. The Airport spans more than 510 acres and operates two runways. The 2,887-foot runway serves general aviation and the 5,700-foot main runway serves both commercial and general aviation aircraft. The current Riley Terminal is 730,505 square feet, and provides 20 commercial passenger gates and two smaller commuter passenger terminals at the north and south ends. In October 2018, the Airport completed a major improvement project that, in addition to numerous safety, code, comfort and aesthetic improvements, it also included adding a Nursing Mother’s Lounge and Animal Relief Area. Mission : Connecting People, Places and Opportunities. Vision: To be an airport of choice by creating exceptional experiences. Core Values: REACH R espect E nvironmental Stewardship A ccountability C ollaboration H onesty To learn more about John Wayne Airport, click here. To learn more about the County of Orange click here. COMMERCIAL AND REVENUE DEVELOPMENT DIVISION The Commercial and Revenue Development Division is responsible for developing, implementing, and monitoring all commercial real property contracts, licenses, and leases at John Wayne Airport (SNA) including concession analysis, planning, and leasing to enhance commercial revenue for the Airport. This program includes all airlines, food service, retail, rental cars, parking, tenant improvement, ground transportation, airline affairs, general aviation leasing, and commercial advertising at SNA. In addition to traditional airport concessions, the Commercial and Revenue Development division evaluates and assesses the effectiveness of business partner relationships to ensure a high level of customer service, safety, security, and efficient operations and be open to innovative sources of revenue. THE OPPORTUNITY The Real Property Agent III will perform highly complex data and revenue analysis work related to airport property acquisitions, requests for proposals (RFP), leases, contracts, and other property management functions related to the airlines, concessions, general aviation, real estate and ground transportation that directly affect the daily operations of the airport. DESIRABLE QUALIFICATION & CORE COMPETENCIES The ideal candidate will demonstrate four (4) or more years of e xperience in data and revenue analysis related to ground transportation, concessions, rental cars, or airline affairs within high-traffic retail, concession, or property management at an airport, or other high-traffic venues such as a commercial shopping mall or event center. Knowledge of public sector procurement is a bonus. Possession of a Project Management Professional (PMP) certification, Certified Member (AAAE) certification, California Real Estate license, Property Management certification, Commercial Real Estate certification, Deputy Purchasing Agent with the County, or other industry-related certification(s) is preferred but not required. A degree in business administration and finance or a related field is preferred but not required. In addition to the desirable qualifications, the successful candidate must also demonstrate proficiency in the following core competencies: INITIATIVE | RESULT ORIENTATION Understand and apply business mathematics and basic statistical methods to assess and analyze revenue generation and key performance indicators. Apply principles of logic to define problems, collect data, determine facts, and draw valid conclusions. Interpret and utilize technical data dealing with the real estate market, construction, finance, and law. Producing effective work results through meticulous planning, organizing, implementing and evaluating programs and policies. Setting challenging and manageable work goals. Using creativity and innovation to achieve work goals. Continuing professional development to stay abreast of industry standards and ensure best practices are followed. Setting appropriate priorities in communication with supervisors and clients. Possessing time management skills. Networking and benchmarking with other airport and utilize aviation and national property management industry organizations to identify best practices, new technology, and innovative solutions for airport property management. COMMERCIAL PROPERTY MANAGEMENT | EXPERTISE Applying knowledge of the philosophy, principles, procedures and practices in relation to lease administration and management. Preparing, negotiating, and enforcing real estate contracts. Preparing and calculating rent adjustments in accordance with lease/license requirements. Conducting real estate financial, market, and cost benefit analysis. Demonstrating proficiency with Microsoft Project, Word, Excel, Power Point, and Outlook. Maintaining property and portfolio files with accurate term sheets, updated financial records, security deposit records, and current correspondence. Performing simple and complex multi-year financial analysis. Applying public procurement knowledge. PLANNING | PROBLEM-SOLVING Analyzing and understanding comprehensive lease documents associated with airport property transactions. Analyzing concession and property title reports, contracts, ordinances, leases, directives, minute orders, and other related documents to determine the courses of action. Analyzing revenue appraisals, environmental, property condition, and market reports. Exhibiting innovation and creativity in identifying and resolving problems as they occur. Researching, gathering, analyzing and applying airport, concession, and property information skillfully. Demonstrating effective attention to detail. Applying project management skills to complex real estate initiatives from concept to completion. Functioning well under pressure. Handling situations requiring difficult interactions with the goal of reaching a resolution effectively. ORAL | WRITTEN COMMUNICATION SKILLS Explaining and stating concession terms and conditions articulately. Presenting ideas and complex reports clearly, concisely, logically and persuasively both orally and in writing. Deliberating complex concession and property policies, regulations and guidelines clearly both orally and in writing. Building consensus among diverse group of clients for the purpose of meeting business objectives. Working effectively and collaboratively with clients and airport divisions to gain cooperation, to get things done and accomplish work goals. Representing JWA at Board Meetings, Commission Meetings, outreach events, and conferences as needed. Developing RFP's, RFI's and Board of Supervisor filings. Writing memos and Agenda Staff Reports clearly and concisely. Using appropriate interpersonal skills to build and maintain effective and constructive working relationship with clients, employees, supervisors, managers, County Counsel, County Executive Office, County Board of Supervisors and the general public. Managing conflicting points of view professionally. Demonstrating excellent writing skills. MINIMUM QUALIFICATIONS Click on the following link to view the minimum qualifications for Real Property Agent III LICENSE REQUIRED The successful candidate must obtain or possess, and maintain the following licenses: Valid California Driver's License, Class C or higher, by date of appointment Valid Airport Access Badge with an Airport Driving Endorsement within ten (10) days of employment AIRPORT ACCESS REQUIREMENTS The successful candidate must clear background check which includes a Criminal History Records Check (CHRC), Transportation Security Administration (TSA), and Security Threat Assessment (STA). PHYSICAL | MENTAL | ENVIRONMENTAL CONDITIONS Physical Characteristics Possess vision sufficient to read standard text and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility to stand, sit, walk, stoop and bend routinely to perform daily tasks and to access a standard office environment; possess manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a keyboard, utilize office equipment and to write and drive; use a County approved means of transportation to perform field work. Mental Requirements Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations; possess the ability to remain calm and appropriately focused in rapidly changing and difficult situations involving conflict, complex issues, controversy and diverse stakeholder groups and interests; possess the ability to deal calmly and effectively with emotional interactions. Environmental Conditions Function effectively in a standard office environment and may be required to work inside various airport structures, and work outdoors in all weather conditions. RECRUITMENT PROCESS Human Resource Services screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. All candidates will be notified via email of their status in the process. Application Screening | (Refer/Non-Refer): Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Oral Exam) | (Weighted 100%): Candidates will be interviewed and rated by job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Eligible List | Score Groups: Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Completion of a background investigation to the satisfaction of the County is required for most assignments. Veterans Employment Preference: The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. Based on the Department's needs, the selection procedures listed above may be modified. Candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19-related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination or testing as follows: Workers, who provide services in certain Medical or High-Risk Settings, will be required to provide proof of full vaccination for COVID-19 or to wear a mask and undergo weekly COVID-19 testing. Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted. (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason; however, if exempted, they will be required to wear a mask and undergo weekly COVID-19 testing.) The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Carmen Golding-Martinez at CGolding-Martinez@ocair.com or by phone at (949) 252-5177. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/15/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
ALL CANDIDATES MUST BE AN ACTIVE MEMBER OF THE ATLANTA RETIRED POLICE RESERVE Hourly Rate: $35.00 Here at the City of Atlanta, we are passionate about building and improving our community. Our Police Officers, Fire Fighters, and Building Inspectors keep our Citizens safe. Our Public Works Staff keep our City clean and help to maintain, build, and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our Engineers help to keep our drinking water clean, the largest airport in the world (by passenger volume) operating, and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you’re seeking a meaningful role where you can make a real difference improving and growing our city, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Under the supervision of the Security Supervisor, the Security Officer is responsible for consistent and documented daily roving patrols, physical security inspections of facilities, providing a safe and secure environment for employees and clients in City facilities, ensuring accountability, and deterring intruders and theft. As a member of the Mayor’s Office of Emergency Preparedness, the Security Officer ( SWORN ) will train and support the MOEP security team and be an integral part of investigations. Posting Expires: Open Until Filled Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Enforces city and state law. Ensures the safety of staff, visitors, and property. Maintains security and safety for assigned areas. Maintains a working knowledge of the locations of various departments, buildings, access routes, and admission requirements. Operates and monitors security control panels, alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned areas. Checks for suspicious occurrences and enforces City of Atlanta rules and regulations, and city and state Laws. Responds to and investigates situations reported to Control Rooms. Call APD or AFRD authorities to investigate suspicious activities or security violations that require intervention. Reporting and documenting all security breaches and unsafe conditions to supervisor. Checks identification of persons entering City of Atlanta facilities as needed. Provide information and directions. Explains rules and regulations. Maintain a guest registry as directed, ensuring that patrons have left the premises. Reporting and documenting all security equipment failures and general maintenance problems to the proper authorities and supervisor. Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal to input and retrieve data. Work occasionally requires giving others a general orientation to routine procedures, policies and equipment. Knowledge, Skills, & Abilities: This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. Have knowledge of the City of Atlanta organizational policies and procedures. Exceptional communication skills both verbal and written. Regular use of machines that require little training to use. Customer service-oriented to accomplish tasks such as advising, screening and referral services for callers and visitors. Understand non-routine notes, written instructions, and general policy statements. Computer skills in all Microsoft products. Ability to multi-task in a fast paced and demanding environment. Flexibility to work all shifts, willing to assist team with overtime when needed. Supervisory Guidelines: Supervisor and staff member plan, assign and schedule work jointly. Supervisor provides instruction in new situations, training, methods and procedures that are not clearly related to already existing tasks and duties. Independent Judgment: Established procedures/policies govern many work situations. Regular exercise of independent judgment or initiative. Recognize problems and choose solutions from among several alternatives that are not necessarily governed by established procedures. Working Conditions: Ongoing possibility of safety risks. Workday occasionally includes conflicting demands, time pressures, deadlines or emergencies. Work regularly requires sustained concentration. Work requires some physical effort and some dexterity. Must sit, stand and or walk for extended periods of time. Must be a member of the Atlanta Retired Police Reserve (ARPR). Meet all standards and requirements of APD.SOP.2190 (ARPR) As determined by the Staff. Inspections Unit (SIU) and the ARPR Coordinator. Proof of physical and psychological fitness from a medically certified physician. Have a valid Driver’s License. Pass a Criminal background check. Available to work different shifts. Must be P.O.S. T. Certified
Mar 19, 2024
Part Time
ALL CANDIDATES MUST BE AN ACTIVE MEMBER OF THE ATLANTA RETIRED POLICE RESERVE Hourly Rate: $35.00 Here at the City of Atlanta, we are passionate about building and improving our community. Our Police Officers, Fire Fighters, and Building Inspectors keep our Citizens safe. Our Public Works Staff keep our City clean and help to maintain, build, and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our Engineers help to keep our drinking water clean, the largest airport in the world (by passenger volume) operating, and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you’re seeking a meaningful role where you can make a real difference improving and growing our city, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Under the supervision of the Security Supervisor, the Security Officer is responsible for consistent and documented daily roving patrols, physical security inspections of facilities, providing a safe and secure environment for employees and clients in City facilities, ensuring accountability, and deterring intruders and theft. As a member of the Mayor’s Office of Emergency Preparedness, the Security Officer ( SWORN ) will train and support the MOEP security team and be an integral part of investigations. Posting Expires: Open Until Filled Duties and Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Enforces city and state law. Ensures the safety of staff, visitors, and property. Maintains security and safety for assigned areas. Maintains a working knowledge of the locations of various departments, buildings, access routes, and admission requirements. Operates and monitors security control panels, alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned areas. Checks for suspicious occurrences and enforces City of Atlanta rules and regulations, and city and state Laws. Responds to and investigates situations reported to Control Rooms. Call APD or AFRD authorities to investigate suspicious activities or security violations that require intervention. Reporting and documenting all security breaches and unsafe conditions to supervisor. Checks identification of persons entering City of Atlanta facilities as needed. Provide information and directions. Explains rules and regulations. Maintain a guest registry as directed, ensuring that patrons have left the premises. Reporting and documenting all security equipment failures and general maintenance problems to the proper authorities and supervisor. Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal to input and retrieve data. Work occasionally requires giving others a general orientation to routine procedures, policies and equipment. Knowledge, Skills, & Abilities: This is a partial listing of necessary knowledges, skills, and abilities required to perform the job successfully. Have knowledge of the City of Atlanta organizational policies and procedures. Exceptional communication skills both verbal and written. Regular use of machines that require little training to use. Customer service-oriented to accomplish tasks such as advising, screening and referral services for callers and visitors. Understand non-routine notes, written instructions, and general policy statements. Computer skills in all Microsoft products. Ability to multi-task in a fast paced and demanding environment. Flexibility to work all shifts, willing to assist team with overtime when needed. Supervisory Guidelines: Supervisor and staff member plan, assign and schedule work jointly. Supervisor provides instruction in new situations, training, methods and procedures that are not clearly related to already existing tasks and duties. Independent Judgment: Established procedures/policies govern many work situations. Regular exercise of independent judgment or initiative. Recognize problems and choose solutions from among several alternatives that are not necessarily governed by established procedures. Working Conditions: Ongoing possibility of safety risks. Workday occasionally includes conflicting demands, time pressures, deadlines or emergencies. Work regularly requires sustained concentration. Work requires some physical effort and some dexterity. Must sit, stand and or walk for extended periods of time. Must be a member of the Atlanta Retired Police Reserve (ARPR). Meet all standards and requirements of APD.SOP.2190 (ARPR) As determined by the Staff. Inspections Unit (SIU) and the ARPR Coordinator. Proof of physical and psychological fitness from a medically certified physician. Have a valid Driver’s License. Pass a Criminal background check. Available to work different shifts. Must be P.O.S. T. Certified
TEXAS PARKS AND WILDLIFE
Austin, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Volunteer Services Coordinator I-IV Army No Military Crosswalk. Qualified veterans are encouraged to apply. Volunteer Services Coordinator I-IV Navy No Military Crosswalk. Qualified veterans are encouraged to apply. Volunteer Services Coordinator I-IV Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Volunteer Services Coordinator I-IV Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Volunteer Services Coordinator I-IV Air Force No Military Crosswalk. Qualified veterans are encouraged to apply. *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Charlotte Cisneros, (512) 571-0909 PHYSICAL WORK ADDRESS: 1340 Airport Commerce Dr, Suite C, Austin, TX 78741 GENERAL DESCRIPTION Under the direction of the Outdoor Education and Outreach Manager, the Texas State Park Ambassador Coordinator performs routine (journey-level) volunteer services work including recruits, trains, and organizes regional teams of volunteers in partnership with State Parks. Plans, coordinates, and promotes volunteer leadership trainings and networking events. Collaborates with State Parks staff to connect volunteers to social media, service, and community outreach projects in Texas State Parks. Supports and provides resources to park staff serving as Ambassador points of contacts. Organize and guide established group of alumni volunteers who have completed their project period to share new volunteer, networking, and employment opportunities. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: One year experience in volunteer recruitment and management; Six months experience delivering outreach or educational programs to young adults; Six months experience creating and delivering training curriculum; Experience planning and coordinating logistically complex events with effective multi-level communication; NOTE: Experience may occur concurrently. Licensure: Applicant must possess a valid State driver's license; Must possess or be able to obtain, within 6 months of employment, CPR and Wilderness First Aid certifications. NOTE: Retention of position contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS: Education: One additional year of experience beyond the requirements in volunteer recruitment and management may substitute for 30 hours of the required education, with a maximum substitution of 120 semester hours. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree in a field related to Natural Resource Education, Outreach, or Outdoor Recreation, such as Park Administration, Recreation, Biology, Forestry, Education, Agriculture Science, Communication, Natural Resource Management, Conservation, Fisheries, or Wildlife Management. Experience: Two years experience in volunteer coordination and management, including developing recruitment and retention strategies, program guidelines, procedures, and rules; One year experience in creating leadership training curriculum and lesson plans; Experience with engaging and motivating young adults through leadership training; Outdoor leadership experience to include technical skills and safety in outdoor recreation; Experience as a Texas State Park Ambassador; Experience with social media promotions and applications. Licensure: Current Wilderness First Responder certification; Current Leave No Trace Trainer certification; Current Project Wild Trainer certification. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Texas State Parks system; Knowledge of community outreach strategies, including social media engagement; Knowledge of effective instructional methods and training techniques for young adults; Knowledge of volunteer program oversight and management; Knowledge of safety and best practices in outdoor leadership, including Leave No Trace; Knowledge of obstacles to outdoor participation for young adults; Skill in using MS Word, Excel, PowerPoint, Outlook, Google Drive, and video conference software and equipment; Skill in creating a variety of engaging content via social media platforms; Skill in encouraging and fostering effective relationships between paid and non-paid staff, as well as affiliated organizations and communities; Skill in effective verbal and written communication to respond to internal and external inquiries, as well as requests for information to include public speaking; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in interpreting, analyzing, and explaining organizational policies and procedures; Ability to effectively plan, schedule and organize activities to meet multiple deadlines; Ability to analyze complex information and develop plans to address identified issues; Ability to effectively demonstrate negotiation and facilitation skills; Ability to work independently with little supervision; Ability to prepare and deliver outreach programs for audiences between 18 to 30 years old; Ability to provide quality customer service in a courteous and professional manner; Ability to train others; Ability to drive a truck and trailer long distances and to travel to various work locations; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work 40 hours per week (Monday through Friday); Required to work overtime, as necessary; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. Hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays as needed during quarterly multi-day Ambassador Leadership volunteer trainings, and various other meetings/trainings; Required to travel 25% with overnight camping stays in tents at a State Park; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to TPWD dress and grooming standards, including wearing a uniform. TPWD IS AN EQUAL OPPORUNITY EMPLOYER Closing Date: May 27, 2024, 11:59:00 PM
May 07, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Volunteer Services Coordinator I-IV Army No Military Crosswalk. Qualified veterans are encouraged to apply. Volunteer Services Coordinator I-IV Navy No Military Crosswalk. Qualified veterans are encouraged to apply. Volunteer Services Coordinator I-IV Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Volunteer Services Coordinator I-IV Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Volunteer Services Coordinator I-IV Air Force No Military Crosswalk. Qualified veterans are encouraged to apply. *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Charlotte Cisneros, (512) 571-0909 PHYSICAL WORK ADDRESS: 1340 Airport Commerce Dr, Suite C, Austin, TX 78741 GENERAL DESCRIPTION Under the direction of the Outdoor Education and Outreach Manager, the Texas State Park Ambassador Coordinator performs routine (journey-level) volunteer services work including recruits, trains, and organizes regional teams of volunteers in partnership with State Parks. Plans, coordinates, and promotes volunteer leadership trainings and networking events. Collaborates with State Parks staff to connect volunteers to social media, service, and community outreach projects in Texas State Parks. Supports and provides resources to park staff serving as Ambassador points of contacts. Organize and guide established group of alumni volunteers who have completed their project period to share new volunteer, networking, and employment opportunities. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: One year experience in volunteer recruitment and management; Six months experience delivering outreach or educational programs to young adults; Six months experience creating and delivering training curriculum; Experience planning and coordinating logistically complex events with effective multi-level communication; NOTE: Experience may occur concurrently. Licensure: Applicant must possess a valid State driver's license; Must possess or be able to obtain, within 6 months of employment, CPR and Wilderness First Aid certifications. NOTE: Retention of position contingent upon obtaining and maintaining required license. ACCEPTABLE SUBSTITUTIONS: Education: One additional year of experience beyond the requirements in volunteer recruitment and management may substitute for 30 hours of the required education, with a maximum substitution of 120 semester hours. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree in a field related to Natural Resource Education, Outreach, or Outdoor Recreation, such as Park Administration, Recreation, Biology, Forestry, Education, Agriculture Science, Communication, Natural Resource Management, Conservation, Fisheries, or Wildlife Management. Experience: Two years experience in volunteer coordination and management, including developing recruitment and retention strategies, program guidelines, procedures, and rules; One year experience in creating leadership training curriculum and lesson plans; Experience with engaging and motivating young adults through leadership training; Outdoor leadership experience to include technical skills and safety in outdoor recreation; Experience as a Texas State Park Ambassador; Experience with social media promotions and applications. Licensure: Current Wilderness First Responder certification; Current Leave No Trace Trainer certification; Current Project Wild Trainer certification. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of Texas State Parks system; Knowledge of community outreach strategies, including social media engagement; Knowledge of effective instructional methods and training techniques for young adults; Knowledge of volunteer program oversight and management; Knowledge of safety and best practices in outdoor leadership, including Leave No Trace; Knowledge of obstacles to outdoor participation for young adults; Skill in using MS Word, Excel, PowerPoint, Outlook, Google Drive, and video conference software and equipment; Skill in creating a variety of engaging content via social media platforms; Skill in encouraging and fostering effective relationships between paid and non-paid staff, as well as affiliated organizations and communities; Skill in effective verbal and written communication to respond to internal and external inquiries, as well as requests for information to include public speaking; Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts; Skill in interpreting, analyzing, and explaining organizational policies and procedures; Ability to effectively plan, schedule and organize activities to meet multiple deadlines; Ability to analyze complex information and develop plans to address identified issues; Ability to effectively demonstrate negotiation and facilitation skills; Ability to work independently with little supervision; Ability to prepare and deliver outreach programs for audiences between 18 to 30 years old; Ability to provide quality customer service in a courteous and professional manner; Ability to train others; Ability to drive a truck and trailer long distances and to travel to various work locations; Ability to perform manual labor, including lifting supplies and materials up to 50 lbs.; Ability to conduct work activities in accordance with TPWD safety program. WORKING CONDITIONS: Required to work 40 hours per week (Monday through Friday); Required to work overtime, as necessary; Required to perform manual labor, including lifting supplies and materials up to 50 lbs.; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to operate a State vehicle; Non-smoking environment in State buildings and vehicles. Hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays and holidays as needed during quarterly multi-day Ambassador Leadership volunteer trainings, and various other meetings/trainings; Required to travel 25% with overnight camping stays in tents at a State Park; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to TPWD dress and grooming standards, including wearing a uniform. TPWD IS AN EQUAL OPPORUNITY EMPLOYER Closing Date: May 27, 2024, 11:59:00 PM
JOB SUMMARY: Responsible for the day-to-day management of the Destination Marketing Organization (DMO) Visit Loveland. Achieves the mission of the Community Marketing Commission (CMC) through implementation of the strategic objectives determined by the CMC and the City Council. Leads Visit Loveland towards advancing its mission by creating new possibilities for project initiatives, fostering innovation, collaborating with other City departments and leveraging private/public partnerships. The salary range for this position is $96,500.00- $139,980.00 per hour with a hiring range of $96,500.00- $118,200.00 , depending on qualifications and experience. Position will close to applicants on: Monday, 5/27/2024 at 12:00 P.M. M.S.T. The City of Loveland is Searching for a dynamic individual and leader to serve as the Visit Loveland Manager which includes managing the Visitors Center and technical staff, marketing, events and attraction initiative, and serving as a liaison to the Community Marketing Commission! Please include a cover letter and resume with application. ESSENTIAL FUNCTIONS: Responsible for developing and implementing plans, strategies and initiatives specifically designed to raise awareness of Loveland as a domestic and international tourist destination. Staff liaison and manager of the Community Marketing Commission (CMC), an 8 person board responsible for the strategic direction of the Lodging tax expenditures. Lead the City’s effort to carry out its Visit Loveland marketing strategy by directing priorities for program activities in a manner that is consistent with the strategic plan and intent of the Community Marking Commission (CMC). Create and maintain Visit Loveland strategic plan with CMC and stakeholder input. Work with the Colorado Tourism office to promote visitation to Colorado and Loveland domestically and internationally through trainings and presentations at International Sales Missions to primary trade areas (UK, Germany, Canada), and International Tradeshows. Work closely with Director of Economic Development to serve as a catalyst for Visitor Oriented Economic Development by raising the destination profile, attracting strategic events, building transportation networks and ultimately raising the quality of life for visitors, local businesses, residents and community stakeholders. Develop and manage operational budget of approximately 1.1 million, including monitoring monthly financial transactions and monthly fiscal reporting to the CMC. Attend meetings, conferences and review literature to maintain current knowledge of the thinking, issues, and people influencing issues important to the mission of Visit Loveland. Work closely with the Colorado Tourism Office, Travel Media and other travel/ trade partners to develop, coordinate and present to Familiarization FAM tours to showcase Loveland to both domestic and international partners in order to market Loveland as a Visitor/Business/Conference destination. Oversee, develop, sponsor community and destination events to drive visitors to Loveland, target shoulder seasonal events. Assess accomplishments and review failures, reporting on them to the CMC for future actions. Oversee and create marketing/public relations strategy that will allow Visit Loveland leadership to cultivate and enhance meaningful relationships with targeted, high level external audiences including media and key influencers. Develop the Visit Loveland function as the City of Loveland’s one-stop resource center for visitors, visitor service businesses and entrepreneurs. Advance the mission and image of Visit Loveland by serving as the chief representative and official spokesperson of Visit Loveland to all stakeholders including boards, staff, members, City Council, association partners, media, government and the general public. Includes serving on community boards including, but not limited to, Loveland Hotel Association, Downtown Development Authority (DDA) marketing group, airport marketing committee, Front Range marketing group, Larimer County fair board, Travel Industry Association of Colorado (TIAC), Colorado Association Destination Marketing Organization (CADMO), Destination Marketing Association International (DMAI). Manage and implement all marketing efforts including all media buying, public relations efforts, copywriting, and asset management to promote Loveland as a destination for visitors and increasing visitor spending. Negotiate and manage all contracts and agreements with tourism industry partners to ensure services are provided as agreed. Collect and maintain baseline data to establish the economic impact of the tourism industry as a part of the overall Loveland economy. Manage partnerships with other area destination marketing organizations and economic development efforts for the purpose of retaining and creating jobs in the tourism, hospitality and visitor services sectors. Manage and update the Destination Loveland Strategic Plan on a 3 to 5 year schedule. Oversee Social Media PR, design, website contracts. Develop, design and maintain Visit Loveland website. Develop and oversee management of advertising campaigns and marketing programs for both leisure, domestic, international and convention marketing. Identify new opportunities to leverage resources in an effort to maximize the impact of marketing and promotions for Loveland domestically and internationally. Set the operational policies for the DMO, and oversee their proper execution. Responsibilities include interviewing, hiring, and training employees: planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: Required Education: Bachelor's Degree in Tourism, Hospitality, Public Relations, Marketing, Business, Business Administration or related field. Required Experience: 5 years experience in a role similar to, or related to, being an owner, officer or coordinator of a visitor services organization, destination management organization or visitors and convention bureau or economic development organization. This must be in addition to any experience used to satisfy the education requirement. 5 years supervisory experience required. Previous experience managing a million dollar plus budget. Preferred Experience: Experience with contract negotiations. An equivalent combination of education and experience may substitute for the education requirement on a year for year basis. Certifications: Must possess a valid driver’s license. Certified Destination Management Executive (CDME) preferred. MANAGEMENT LEVEL: Supervisor for Benefitted Employees: Provides 2nd level supervision to professional, technical, and skilled employees to assure accountability to department and organizational goals and objectives. Functions as advisor to department, sets goals and objectives for team members to achieve operational results. Provides guidance, analyzes, and resolves department issues. Interprets policies and exercises independent judgment and decision making within department. Makes personnel decisions related to hiring, performance, or disciplinary actions. Champions and embodies the company's mission, vision, values, and culture. KNOWLEDGE, SKILLS & ABILITIES: Must possess strong verbal, editing and written communication skills, organizational skills, as well as initiative, creativity, flexibility. Must be able to convert information from multiple sources into clear, concise written form, e.g. press releases and print materials. Must be able to speak effectively to large groups. Must possess strong customer service ethic and sound judgment. Ability to work independently with very little direction. Ability to manage numerous projects and responsibilities, tight deadlines, in a creative but sometimes fast paced and rapidly changing environment. Ability to work collaboratively with staff and citizens. Working knowledge of graphic design. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent exposure to routine office noise and equipment. Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
May 09, 2024
Full Time
JOB SUMMARY: Responsible for the day-to-day management of the Destination Marketing Organization (DMO) Visit Loveland. Achieves the mission of the Community Marketing Commission (CMC) through implementation of the strategic objectives determined by the CMC and the City Council. Leads Visit Loveland towards advancing its mission by creating new possibilities for project initiatives, fostering innovation, collaborating with other City departments and leveraging private/public partnerships. The salary range for this position is $96,500.00- $139,980.00 per hour with a hiring range of $96,500.00- $118,200.00 , depending on qualifications and experience. Position will close to applicants on: Monday, 5/27/2024 at 12:00 P.M. M.S.T. The City of Loveland is Searching for a dynamic individual and leader to serve as the Visit Loveland Manager which includes managing the Visitors Center and technical staff, marketing, events and attraction initiative, and serving as a liaison to the Community Marketing Commission! Please include a cover letter and resume with application. ESSENTIAL FUNCTIONS: Responsible for developing and implementing plans, strategies and initiatives specifically designed to raise awareness of Loveland as a domestic and international tourist destination. Staff liaison and manager of the Community Marketing Commission (CMC), an 8 person board responsible for the strategic direction of the Lodging tax expenditures. Lead the City’s effort to carry out its Visit Loveland marketing strategy by directing priorities for program activities in a manner that is consistent with the strategic plan and intent of the Community Marking Commission (CMC). Create and maintain Visit Loveland strategic plan with CMC and stakeholder input. Work with the Colorado Tourism office to promote visitation to Colorado and Loveland domestically and internationally through trainings and presentations at International Sales Missions to primary trade areas (UK, Germany, Canada), and International Tradeshows. Work closely with Director of Economic Development to serve as a catalyst for Visitor Oriented Economic Development by raising the destination profile, attracting strategic events, building transportation networks and ultimately raising the quality of life for visitors, local businesses, residents and community stakeholders. Develop and manage operational budget of approximately 1.1 million, including monitoring monthly financial transactions and monthly fiscal reporting to the CMC. Attend meetings, conferences and review literature to maintain current knowledge of the thinking, issues, and people influencing issues important to the mission of Visit Loveland. Work closely with the Colorado Tourism Office, Travel Media and other travel/ trade partners to develop, coordinate and present to Familiarization FAM tours to showcase Loveland to both domestic and international partners in order to market Loveland as a Visitor/Business/Conference destination. Oversee, develop, sponsor community and destination events to drive visitors to Loveland, target shoulder seasonal events. Assess accomplishments and review failures, reporting on them to the CMC for future actions. Oversee and create marketing/public relations strategy that will allow Visit Loveland leadership to cultivate and enhance meaningful relationships with targeted, high level external audiences including media and key influencers. Develop the Visit Loveland function as the City of Loveland’s one-stop resource center for visitors, visitor service businesses and entrepreneurs. Advance the mission and image of Visit Loveland by serving as the chief representative and official spokesperson of Visit Loveland to all stakeholders including boards, staff, members, City Council, association partners, media, government and the general public. Includes serving on community boards including, but not limited to, Loveland Hotel Association, Downtown Development Authority (DDA) marketing group, airport marketing committee, Front Range marketing group, Larimer County fair board, Travel Industry Association of Colorado (TIAC), Colorado Association Destination Marketing Organization (CADMO), Destination Marketing Association International (DMAI). Manage and implement all marketing efforts including all media buying, public relations efforts, copywriting, and asset management to promote Loveland as a destination for visitors and increasing visitor spending. Negotiate and manage all contracts and agreements with tourism industry partners to ensure services are provided as agreed. Collect and maintain baseline data to establish the economic impact of the tourism industry as a part of the overall Loveland economy. Manage partnerships with other area destination marketing organizations and economic development efforts for the purpose of retaining and creating jobs in the tourism, hospitality and visitor services sectors. Manage and update the Destination Loveland Strategic Plan on a 3 to 5 year schedule. Oversee Social Media PR, design, website contracts. Develop, design and maintain Visit Loveland website. Develop and oversee management of advertising campaigns and marketing programs for both leisure, domestic, international and convention marketing. Identify new opportunities to leverage resources in an effort to maximize the impact of marketing and promotions for Loveland domestically and internationally. Set the operational policies for the DMO, and oversee their proper execution. Responsibilities include interviewing, hiring, and training employees: planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS: Required Education: Bachelor's Degree in Tourism, Hospitality, Public Relations, Marketing, Business, Business Administration or related field. Required Experience: 5 years experience in a role similar to, or related to, being an owner, officer or coordinator of a visitor services organization, destination management organization or visitors and convention bureau or economic development organization. This must be in addition to any experience used to satisfy the education requirement. 5 years supervisory experience required. Previous experience managing a million dollar plus budget. Preferred Experience: Experience with contract negotiations. An equivalent combination of education and experience may substitute for the education requirement on a year for year basis. Certifications: Must possess a valid driver’s license. Certified Destination Management Executive (CDME) preferred. MANAGEMENT LEVEL: Supervisor for Benefitted Employees: Provides 2nd level supervision to professional, technical, and skilled employees to assure accountability to department and organizational goals and objectives. Functions as advisor to department, sets goals and objectives for team members to achieve operational results. Provides guidance, analyzes, and resolves department issues. Interprets policies and exercises independent judgment and decision making within department. Makes personnel decisions related to hiring, performance, or disciplinary actions. Champions and embodies the company's mission, vision, values, and culture. KNOWLEDGE, SKILLS & ABILITIES: Must possess strong verbal, editing and written communication skills, organizational skills, as well as initiative, creativity, flexibility. Must be able to convert information from multiple sources into clear, concise written form, e.g. press releases and print materials. Must be able to speak effectively to large groups. Must possess strong customer service ethic and sound judgment. Ability to work independently with very little direction. Ability to manage numerous projects and responsibilities, tight deadlines, in a creative but sometimes fast paced and rapidly changing environment. Ability to work collaboratively with staff and citizens. Working knowledge of graphic design. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent exposure to routine office noise and equipment. Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check.
City of Tacoma, WA
Tacoma, Washington, United States
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Apr 20, 2024
Full Time
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
City of McKinney, TX
McKinney, Texas, United States
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, performs all flight lines service to aircraft owners and operators. The position welcomes customers to the airport/FBO and City, performs a variety aircraft service operations to include aircraft marshaling, parking, fueling, towing, crew and passenger assistance, flight line equipment and fuel truck maintenance and minor repair functions. Rental car positioning and inspection. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Work is done on a shift schedule that will include days, nights, weekends, holidays and before/after-hours work on occasion. Safely services and fuels all types of aircraft and airport equipment. Marshals in and out aircraft on arrivals and departures; greets all pilots and passengers. Assist passengers with luggage. Removes all trash, newspapers, etc. off the aircraft. Safely tows aircraft to and from hangars. Performs minor maintenance on airport equipment. Performs custodial duties in the terminal and corporate hangars. Unloads fuel transport trucks and records fuel distribution. Loads aircraft fueling trucks and records fuel distribution. Inspects fuel for clarity and contaminates; immediately reports the same. Monitors ramp area for Customer security and performs daily runway inspections. Obtains and records the differential pressure readings to Flight Line Manager daily. Runs Millipore and Aqua Glow tests monthly. Dips tanks and logs results. Performs any other duties and responsibilities as directed by the Airport Flight Line Shift Supervisor, Flight Line Manager or FBO General Manager. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Inspects, drives, and operates fuel trucks in close proximity to aircraft. Performs FOD walks as necessary to keep aircraft ramp area clear of debris. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Knowledge of Fixed Based Operation (FBO). Familiarity with on-airport vehicular operations. Familiar with airport rules and regulations. Must have good communication skills. Must have excellent interpersonal skills to service the public in a diplomatic manner. The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. IF ASSIGN TO: FLIGHT LINE SPECIALIST II # 9992 KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to read and understand various FBO software programs to help plan and organize work, time, and resources. Knowledge of Fixed Based Operations (FBO). Familiarity with on-airport vehicular operations. Ability to operate various types of aircraft moving equipment with a high degree of skill. Ability to operate two-way radios. Ability to accurately communicate with Air Traffic Control Ability to operate computers and IPADS to accurately record fuelings. Ability to operate deice truck within six months of hire. Familiar with airport rules and regulations. Familiar with USDA APHIS Regulated Garbage regulations, cleaning and disinfection requirements, as well as notification protocols. Familiar with procedures for U.S. Customs flights. Familiar with security Transportation Security Administration procedures for handling DASSP flights. Must be able to effectively contain fuel spills. Must have good written and verbal communication skills. Must have excellent interpersonal skills to service the public in a diplomatic manner. The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS : FLIGHT LINE SPECIALIST I Requires a high school diploma or GED equivalency supplemented with two years of experience in a similar position or two (2) years' experience through in-house training, must be able to qualify for the following: Safe handling of fuel products, knowledge and familiarity of all types of general aviation and corporate aircraft, and knowledge of towing all types of aircraft. Must be able to work shift schedule that will include weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License MINIMUM QUALIFICATIONS: FLIGHT LINE SPECIALIST II Requires a high school diploma or GED equivalency supplemented with three years of experience in a similar position or three (3) years’ experience through in-house training, must be able to qualify for the following: Safe handling of fuel products, knowledge and familiarity of all types of general aviation and corporate aircraft, and knowledge of towing all types of aircraft. Must be able to work shift schedule that will include weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have valid Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to communicate with the public and co-worker in person and the telephone. Sitting, reaching with hands and arms, standing, walking several miles per day, climbing and balancing, with some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds); may occasionally involve heavier objects and materials (up to 100 pounds). WORK ENVIRONMENT Exposure to propeller and jet aircraft operations. Exposure to Jet-A, Avgas, and diesel fuels. There is limited exposure to environmental conditions. Task may require exposure to strong odors and/or smoke, traffic hazards, extreme heat/cold or extreme weather conditions. Environment that is partially spent where errors can lead to significant physical or mental consequences for self or others. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/27/2024 5:00 PM Central
Apr 30, 2024
Full Time
Summary WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization. SUMMARY OF POSITION Under general supervision, performs all flight lines service to aircraft owners and operators. The position welcomes customers to the airport/FBO and City, performs a variety aircraft service operations to include aircraft marshaling, parking, fueling, towing, crew and passenger assistance, flight line equipment and fuel truck maintenance and minor repair functions. Rental car positioning and inspection. Essential Functions/Knowledge, Skills, & Abilities GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. ESSENTIAL DUTIES AND RESPONSIBILITIES Work is done on a shift schedule that will include days, nights, weekends, holidays and before/after-hours work on occasion. Safely services and fuels all types of aircraft and airport equipment. Marshals in and out aircraft on arrivals and departures; greets all pilots and passengers. Assist passengers with luggage. Removes all trash, newspapers, etc. off the aircraft. Safely tows aircraft to and from hangars. Performs minor maintenance on airport equipment. Performs custodial duties in the terminal and corporate hangars. Unloads fuel transport trucks and records fuel distribution. Loads aircraft fueling trucks and records fuel distribution. Inspects fuel for clarity and contaminates; immediately reports the same. Monitors ramp area for Customer security and performs daily runway inspections. Obtains and records the differential pressure readings to Flight Line Manager daily. Runs Millipore and Aqua Glow tests monthly. Dips tanks and logs results. Performs any other duties and responsibilities as directed by the Airport Flight Line Shift Supervisor, Flight Line Manager or FBO General Manager. Comply with all written City policies and procedures. Adhere to assigned work schedule as outlined in City and department attendance policies and procedures. Inspects, drives, and operates fuel trucks in close proximity to aircraft. Performs FOD walks as necessary to keep aircraft ramp area clear of debris. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Knowledge of Fixed Based Operation (FBO). Familiarity with on-airport vehicular operations. Familiar with airport rules and regulations. Must have good communication skills. Must have excellent interpersonal skills to service the public in a diplomatic manner. The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. IF ASSIGN TO: FLIGHT LINE SPECIALIST II # 9992 KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to read and understand various FBO software programs to help plan and organize work, time, and resources. Knowledge of Fixed Based Operations (FBO). Familiarity with on-airport vehicular operations. Ability to operate various types of aircraft moving equipment with a high degree of skill. Ability to operate two-way radios. Ability to accurately communicate with Air Traffic Control Ability to operate computers and IPADS to accurately record fuelings. Ability to operate deice truck within six months of hire. Familiar with airport rules and regulations. Familiar with USDA APHIS Regulated Garbage regulations, cleaning and disinfection requirements, as well as notification protocols. Familiar with procedures for U.S. Customs flights. Familiar with security Transportation Security Administration procedures for handling DASSP flights. Must be able to effectively contain fuel spills. Must have good written and verbal communication skills. Must have excellent interpersonal skills to service the public in a diplomatic manner. The ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect. Build professional relationships with internal staff and customers. Offer flexibility and adaptability, especially during times of change. Communicate effectively both orally and in writing. Required Qualifications MINIMUM QUALIFICATIONS : FLIGHT LINE SPECIALIST I Requires a high school diploma or GED equivalency supplemented with two years of experience in a similar position or two (2) years' experience through in-house training, must be able to qualify for the following: Safe handling of fuel products, knowledge and familiarity of all types of general aviation and corporate aircraft, and knowledge of towing all types of aircraft. Must be able to work shift schedule that will include weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver's License MINIMUM QUALIFICATIONS: FLIGHT LINE SPECIALIST II Requires a high school diploma or GED equivalency supplemented with three years of experience in a similar position or three (3) years’ experience through in-house training, must be able to qualify for the following: Safe handling of fuel products, knowledge and familiarity of all types of general aviation and corporate aircraft, and knowledge of towing all types of aircraft. Must be able to work shift schedule that will include weekends and holidays. Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute for the below specified education and experience requirements. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have valid Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to communicate with the public and co-worker in person and the telephone. Sitting, reaching with hands and arms, standing, walking several miles per day, climbing and balancing, with some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds); may occasionally involve heavier objects and materials (up to 100 pounds). WORK ENVIRONMENT Exposure to propeller and jet aircraft operations. Exposure to Jet-A, Avgas, and diesel fuels. There is limited exposure to environmental conditions. Task may require exposure to strong odors and/or smoke, traffic hazards, extreme heat/cold or extreme weather conditions. Environment that is partially spent where errors can lead to significant physical or mental consequences for self or others. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/27/2024 5:00 PM Central