Contra Costa County, CA
Contra Costa County, California, United States
The Position Why join the Contra Costa Health Services? OPEN UNTIL FILLED The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023, 5% on July 1, 2024, 5% on July 1, 2025. Bargaining Unit: Local 856 - Health Services Unit The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Nutrition Assistant position. The Public Health Division has multiple vacancies in the Women, Infants, and Children (WIC) Program throughout Contra Costa County. You may occasionally be required to travel to different sites within Contra Costa County. Nutrition Assistants participate and assist in patient nutritional care services in an acute care hospital; relieve Registered Dietitians of certain routine aspects of the nutritional services program and may perform dietary-related tasks; determine, enroll, and recertify the WIC applicants program eligibility in Public Health, provide nutrition and breastfeeding education, develop care plans for low-risk participants, and provide group classes. The WIC Program is a federally funded supplemental food and nutrition program for low-income pregnant, breastfeeding, and postpartum women, infants, and children under age five who are at a nutritional risk. The goal of the WIC Program is to provide women, infants, and children with healthy food, knowledge, and the opportunity to make healthy choices in an atmosphere of dignity and respect, thus enhancing the potential for all to enjoy a higher quality of life. We are looking for someone who is: A strong communicator. You will be responsible for communicating (both written and verbally) relevant nutrition and breastfeeding information to WIC program participants. Customer Oriented. You will need to be respectful, empathetic, compassionate, and engaged when interacting with WIC participants and the WIC team. Trustworthy. You will be expected to display honesty, adhere to principles, and be personally accountable. A team player. You will be responsible for establishing and maintaining effective working relationships with individuals within the WIC Team. Knowledgeable. You will be responsible for providing virtual or in-person group education to WIC participants. What you will typically be responsible for: Performing participant screenings, registration, determining program eligibility, verifying income and addresses, and documenting medical and nutrition data. Performing certification and recertification of participants using California’s WIC WISE (Web Information System Exchange) System Assessing the nutritional needs of WIC participants, providing nutrition education, and breastfeeding support, and referring high-risk participants to the program’s public health nutritionists Providing group education on nutrition, breastfeeding, consumer education, and health-related topics Answering phones using phone etiquette Working with computers, data collection, and electronic client records Assisting in identifying and referring participants to health providers, public health nurses, and local community resources Supporting staff and community health professionals with nutrition and health information and referrals Providing orientation to participants regarding program services A few reasons you might love this job: You will be part of a dynamic team working to improve health outcomes and empower low-income families to make healthy choices and enjoy a higher quality of life. You will be able to support and mentor young families in your local community. You will work with a diverse population of staff and participants. You will have the opportunity to grow professionally through training, webinars, and conferences. A few challenges you might face in this job: The demands and needs of the program can change rapidly. Work can be time-sensitive and stressful at times. Clinic flow moves at a rapid pace as we serve a large population. Competencies Required: Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Customer Focus: Attending to the needs and expectations of customers Group Facilitation: Enabling constructive and productive group interaction Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of either 1) an Associate of Arts degree from an accredited college or university which included completion of a program of study in food and nutrition approved by the Academy of Nutrition and Dietetics, 2) a Bachelor's degree from an accredited college or university with a major in food science, nutrition, home economics, dietetics or a closely related field, 3) completion of a dietetic technician program from an accredited college or university, 4) completion of a Didactic Program in Dietetics approved by the Academy of Nutrition and Dietetics' Accreditation Council for Education in Nutrition and Dietetics (ACEND), or 5) WIC Nutrition Assistant (WNA) certification issued by a State WIC Program. Note: Incumbents that are assigned to the WIC program and do not possess the WNA certification must obtain it within nine (9) months of appointment. DESIRABLE QUALIFICATIONS: Possession of a Certified Lactation Educator certificate or similar Experience using Epic, Microsoft Suite, and WIC WISE computer programs Bilingual in Spanish Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Nutrition Assistant classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
Apr 21, 2024
Full Time
The Position Why join the Contra Costa Health Services? OPEN UNTIL FILLED The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2023, 5% on July 1, 2024, 5% on July 1, 2025. Bargaining Unit: Local 856 - Health Services Unit The Contra Costa County Health Services Department is offering an excellent career opportunity for qualified individuals interested in the Nutrition Assistant position. The Public Health Division has multiple vacancies in the Women, Infants, and Children (WIC) Program throughout Contra Costa County. You may occasionally be required to travel to different sites within Contra Costa County. Nutrition Assistants participate and assist in patient nutritional care services in an acute care hospital; relieve Registered Dietitians of certain routine aspects of the nutritional services program and may perform dietary-related tasks; determine, enroll, and recertify the WIC applicants program eligibility in Public Health, provide nutrition and breastfeeding education, develop care plans for low-risk participants, and provide group classes. The WIC Program is a federally funded supplemental food and nutrition program for low-income pregnant, breastfeeding, and postpartum women, infants, and children under age five who are at a nutritional risk. The goal of the WIC Program is to provide women, infants, and children with healthy food, knowledge, and the opportunity to make healthy choices in an atmosphere of dignity and respect, thus enhancing the potential for all to enjoy a higher quality of life. We are looking for someone who is: A strong communicator. You will be responsible for communicating (both written and verbally) relevant nutrition and breastfeeding information to WIC program participants. Customer Oriented. You will need to be respectful, empathetic, compassionate, and engaged when interacting with WIC participants and the WIC team. Trustworthy. You will be expected to display honesty, adhere to principles, and be personally accountable. A team player. You will be responsible for establishing and maintaining effective working relationships with individuals within the WIC Team. Knowledgeable. You will be responsible for providing virtual or in-person group education to WIC participants. What you will typically be responsible for: Performing participant screenings, registration, determining program eligibility, verifying income and addresses, and documenting medical and nutrition data. Performing certification and recertification of participants using California’s WIC WISE (Web Information System Exchange) System Assessing the nutritional needs of WIC participants, providing nutrition education, and breastfeeding support, and referring high-risk participants to the program’s public health nutritionists Providing group education on nutrition, breastfeeding, consumer education, and health-related topics Answering phones using phone etiquette Working with computers, data collection, and electronic client records Assisting in identifying and referring participants to health providers, public health nurses, and local community resources Supporting staff and community health professionals with nutrition and health information and referrals Providing orientation to participants regarding program services A few reasons you might love this job: You will be part of a dynamic team working to improve health outcomes and empower low-income families to make healthy choices and enjoy a higher quality of life. You will be able to support and mentor young families in your local community. You will work with a diverse population of staff and participants. You will have the opportunity to grow professionally through training, webinars, and conferences. A few challenges you might face in this job: The demands and needs of the program can change rapidly. Work can be time-sensitive and stressful at times. Clinic flow moves at a rapid pace as we serve a large population. Competencies Required: Using Technology: Working with electronic hardware and software applications Adaptability: Responding positively to change and modifying behavior as the situation requires Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Self-Management: Showing personal organization, self-discipline, and dependability Listening: Fully comprehending spoken communication Oral Communication: Engaging effectively in dialogue Writing: Communicating effectively in writing Customer Focus: Attending to the needs and expectations of customers Group Facilitation: Enabling constructive and productive group interaction Teamwork: Collaborating with others to achieve shared goals Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of either 1) an Associate of Arts degree from an accredited college or university which included completion of a program of study in food and nutrition approved by the Academy of Nutrition and Dietetics, 2) a Bachelor's degree from an accredited college or university with a major in food science, nutrition, home economics, dietetics or a closely related field, 3) completion of a dietetic technician program from an accredited college or university, 4) completion of a Didactic Program in Dietetics approved by the Academy of Nutrition and Dietetics' Accreditation Council for Education in Nutrition and Dietetics (ACEND), or 5) WIC Nutrition Assistant (WNA) certification issued by a State WIC Program. Note: Incumbents that are assigned to the WIC program and do not possess the WNA certification must obtain it within nine (9) months of appointment. DESIRABLE QUALIFICATIONS: Possession of a Certified Lactation Educator certificate or similar Experience using Epic, Microsoft Suite, and WIC WISE computer programs Bilingual in Spanish Selection Process 1. Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. 2. Training and Experience Evaluation: At the time of filing, within the supplemental questionnaire, candidates will be required to complete a training and experience questionnaire. Candidates that clearly meet the minimum qualifications, as described above, will have their training and experience responses evaluated. The training and experience questionnaire is designed to measure candidate’s relevant education, training, and/or experience as it relates to the Nutrition Assistant classification. ( Weighted 100% ). The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: Continuous
TULARE COUNTY HHSA
Visalia, California, United States
This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months. Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English. Typical Duties Review and provide recommendations to supervisors and management for complex case resolution; communicate tactfully and yet effectively when dealing with both amenable and confrontational situations; mediate and interact with complex and difficult clients; establish and maintain effective interpersonal relationships at all organizational levels, with the public and community partners; explain information to clients or care providers regarding social services programs and other resources available to maintain client safety; make referrals to community resources and assist clients in accessing services; handle face-to-face and/or phone conflict resolution with clients and caregivers; review case narratives; maintain manual and electronic case records; oversee and present community service provider orientation; develop and present public information and education materials for use by clients; provide parent/caretaker education by training and demonstrating appropriate child-rearing skills; provide training and oversight on instruction in household management inclusive of budgeting, nutrition, food preparation and housecleaning; work closely with various community organizations and agencies; assist and advise in the supervision of clients during approved visitations or activities; attend instructional training programs to keep apprised of applicable rules, regulations or laws; complete trainings and attain certifications for effective application of evidence-based assessment tools related to job responsibilities; provide training, oversight, guidance and act as a mentor for the Social Service Worker Assistants; coordinate and counsel staff and clients on caregiver concerns and issues; perform related duties as assigned. (Essential duties will vary from position to position within this general classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Employment Standards Education : Equivalent to completion of the twelfth (12th) grade. Experience: Two (2) years of full-time experience involving extensive public contact in a health, mental health or social service setting performing duties such as in-depth interviewing or determining eligibility for publicly or privately financed health benefits, housing, financial assistance, counseling or social services equivalent to that of a Social Services Worker Assistant. Knowledge of : Public and private health, mental health and/or social service agencies, programs, and other community resources available to meet client needs and current socio-economic issues affecting the community group being served; child development, parenting skills, care of the elderly and disabled, substance abuse, mental health issues, interpersonal and family dynamics; office procedures and practices to include computer usage and software applications; interviewing and information gathering methods and techniques; basic math and record keeping practices. Skill/Ability to : Communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers; assist in identifying training needs for the unit and provide training as requested by the supervisor; assist in the evaluation of staff performance; retain and correctly apply program regulations, policies and procedures; work effectively as part of a multi-disciplinary team; communicate effectively both written and orally; organize and maintain work assignments including detailed information on individual cases; input and retrieve data from computerized tracking systems; prepare or complete various forms, reports, records, correspondence and other documents; read, interpret and understand fully program requirements and laws; maintain confidentiality of all information and materials. DESIRABLE EMPLOYMENT STANDARDS Education: Graduation from an accredited college with an Associate’s Degree. Skill/Ability: The ability to speak, read and write fluently in a designated second language, as well as in English. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 4 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/7/2024 11:59 PM Pacific
Apr 28, 2024
Full Time
This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months. Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English. Typical Duties Review and provide recommendations to supervisors and management for complex case resolution; communicate tactfully and yet effectively when dealing with both amenable and confrontational situations; mediate and interact with complex and difficult clients; establish and maintain effective interpersonal relationships at all organizational levels, with the public and community partners; explain information to clients or care providers regarding social services programs and other resources available to maintain client safety; make referrals to community resources and assist clients in accessing services; handle face-to-face and/or phone conflict resolution with clients and caregivers; review case narratives; maintain manual and electronic case records; oversee and present community service provider orientation; develop and present public information and education materials for use by clients; provide parent/caretaker education by training and demonstrating appropriate child-rearing skills; provide training and oversight on instruction in household management inclusive of budgeting, nutrition, food preparation and housecleaning; work closely with various community organizations and agencies; assist and advise in the supervision of clients during approved visitations or activities; attend instructional training programs to keep apprised of applicable rules, regulations or laws; complete trainings and attain certifications for effective application of evidence-based assessment tools related to job responsibilities; provide training, oversight, guidance and act as a mentor for the Social Service Worker Assistants; coordinate and counsel staff and clients on caregiver concerns and issues; perform related duties as assigned. (Essential duties will vary from position to position within this general classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Employment Standards Education : Equivalent to completion of the twelfth (12th) grade. Experience: Two (2) years of full-time experience involving extensive public contact in a health, mental health or social service setting performing duties such as in-depth interviewing or determining eligibility for publicly or privately financed health benefits, housing, financial assistance, counseling or social services equivalent to that of a Social Services Worker Assistant. Knowledge of : Public and private health, mental health and/or social service agencies, programs, and other community resources available to meet client needs and current socio-economic issues affecting the community group being served; child development, parenting skills, care of the elderly and disabled, substance abuse, mental health issues, interpersonal and family dynamics; office procedures and practices to include computer usage and software applications; interviewing and information gathering methods and techniques; basic math and record keeping practices. Skill/Ability to : Communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers; assist in identifying training needs for the unit and provide training as requested by the supervisor; assist in the evaluation of staff performance; retain and correctly apply program regulations, policies and procedures; work effectively as part of a multi-disciplinary team; communicate effectively both written and orally; organize and maintain work assignments including detailed information on individual cases; input and retrieve data from computerized tracking systems; prepare or complete various forms, reports, records, correspondence and other documents; read, interpret and understand fully program requirements and laws; maintain confidentiality of all information and materials. DESIRABLE EMPLOYMENT STANDARDS Education: Graduation from an accredited college with an Associate’s Degree. Skill/Ability: The ability to speak, read and write fluently in a designated second language, as well as in English. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 4 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/7/2024 11:59 PM Pacific
This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months. Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English. Typical Duties Review and provide recommendations to supervisors and management for complex case resolution; communicate tactfully and yet effectively when dealing with both amenable and confrontational situations; mediate and interact with complex and difficult clients; establish and maintain effective interpersonal relationships at all organizational levels, with the public and community partners; explain information to clients or care providers regarding social services programs and other resources available to maintain client safety; make referrals to community resources and assist clients in accessing services; handle face-to-face and/or phone conflict resolution with clients and caregivers; review case narratives; maintain manual and electronic case records; oversee and present community service provider orientation; develop and present public information and education materials for use by clients; provide parent/caretaker education by training and demonstrating appropriate child-rearing skills; provide training and oversight on instruction in household management inclusive of budgeting, nutrition, food preparation and housecleaning; work closely with various community organizations and agencies; assist and advise in the supervision of clients during approved visitations or activities; attend instructional training programs to keep apprised of applicable rules, regulations or laws; complete trainings and attain certifications for effective application of evidence-based assessment tools related to job responsibilities; provide training, oversight, guidance and act as a mentor for the Social Service Worker Assistants; coordinate and counsel staff and clients on caregiver concerns and issues; perform related duties as assigned. (Essential duties will vary from position to position within this general classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Employment Standards Education : Equivalent to completion of the twelfth (12th) grade. Experience: Two (2) years of full-time experience involving extensive public contact in a health, mental health or social service setting performing duties such as in-depth interviewing or determining eligibility for publicly or privately financed health benefits, housing, financial assistance, counseling or social services equivalent to that of a Social Services Worker Assistant. Knowledge of : Public and private health, mental health and/or social service agencies, programs, and other community resources available to meet client needs and current socio-economic issues affecting the community group being served; child development, parenting skills, care of the elderly and disabled, substance abuse, mental health issues, interpersonal and family dynamics; office procedures and practices to include computer usage and software applications; interviewing and information gathering methods and techniques; basic math and record keeping practices. Skill/Ability to : Communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers; assist in identifying training needs for the unit and provide training as requested by the supervisor; assist in the evaluation of staff performance; retain and correctly apply program regulations, policies and procedures; work effectively as part of a multi-disciplinary team; communicate effectively both written and orally; organize and maintain work assignments including detailed information on individual cases; input and retrieve data from computerized tracking systems; prepare or complete various forms, reports, records, correspondence and other documents; read, interpret and understand fully program requirements and laws; maintain confidentiality of all information and materials. DESIRABLE EMPLOYMENT STANDARDS Education: Graduation from an accredited college with an Associate’s Degree. Skill/Ability: The ability to speak, read and write fluently in a designated second language, as well as in English. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 4 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/7/2024 11:59 PM Pacific
Apr 28, 2024
Full Time
This recruitment will establish an employment list to fill current and any future vacancies within the Health & Human Services Agency. The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration. Current vacancy is with the Health & Human Services Agency located in Visalia. The anticipated life of the list is six months. Spanish bilingual designated positions are entitled to an additional $.63 (cents) per hour. A Spanish proficiency exam will be required. Applicants must be fluent in the ability to read, write and speak in the Spanish language as well as in English. Typical Duties Review and provide recommendations to supervisors and management for complex case resolution; communicate tactfully and yet effectively when dealing with both amenable and confrontational situations; mediate and interact with complex and difficult clients; establish and maintain effective interpersonal relationships at all organizational levels, with the public and community partners; explain information to clients or care providers regarding social services programs and other resources available to maintain client safety; make referrals to community resources and assist clients in accessing services; handle face-to-face and/or phone conflict resolution with clients and caregivers; review case narratives; maintain manual and electronic case records; oversee and present community service provider orientation; develop and present public information and education materials for use by clients; provide parent/caretaker education by training and demonstrating appropriate child-rearing skills; provide training and oversight on instruction in household management inclusive of budgeting, nutrition, food preparation and housecleaning; work closely with various community organizations and agencies; assist and advise in the supervision of clients during approved visitations or activities; attend instructional training programs to keep apprised of applicable rules, regulations or laws; complete trainings and attain certifications for effective application of evidence-based assessment tools related to job responsibilities; provide training, oversight, guidance and act as a mentor for the Social Service Worker Assistants; coordinate and counsel staff and clients on caregiver concerns and issues; perform related duties as assigned. (Essential duties will vary from position to position within this general classification. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law.) Employment Standards Education : Equivalent to completion of the twelfth (12th) grade. Experience: Two (2) years of full-time experience involving extensive public contact in a health, mental health or social service setting performing duties such as in-depth interviewing or determining eligibility for publicly or privately financed health benefits, housing, financial assistance, counseling or social services equivalent to that of a Social Services Worker Assistant. Knowledge of : Public and private health, mental health and/or social service agencies, programs, and other community resources available to meet client needs and current socio-economic issues affecting the community group being served; child development, parenting skills, care of the elderly and disabled, substance abuse, mental health issues, interpersonal and family dynamics; office procedures and practices to include computer usage and software applications; interviewing and information gathering methods and techniques; basic math and record keeping practices. Skill/Ability to : Communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles, attitudes and behaviors of both clients and co-workers; assist in identifying training needs for the unit and provide training as requested by the supervisor; assist in the evaluation of staff performance; retain and correctly apply program regulations, policies and procedures; work effectively as part of a multi-disciplinary team; communicate effectively both written and orally; organize and maintain work assignments including detailed information on individual cases; input and retrieve data from computerized tracking systems; prepare or complete various forms, reports, records, correspondence and other documents; read, interpret and understand fully program requirements and laws; maintain confidentiality of all information and materials. DESIRABLE EMPLOYMENT STANDARDS Education: Graduation from an accredited college with an Associate’s Degree. Skill/Ability: The ability to speak, read and write fluently in a designated second language, as well as in English. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. College Cost Reduction Access Act This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 4 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement: The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave: 12 set days and 1 personal holiday . Vacation Accrual: 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. Sick Leave Accrual: 12 days per year with unlimited accumulation, 50 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Disability Insurance: Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation: A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/7/2024 11:59 PM Pacific
Orange County, CA
Santa Ana, California, United States
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT III In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an o pen eligible list to fill current and future Community Health Assistant III vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative and Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The Community Health Assistant III is responsible for the implementation of outreach and breastfeeding promotion and support per Federal and State requirements. This position is primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition Program. Job duties include, but are not limited to: Determine eligibility for the WIC Program by screening and enrolling applicants and re-certifying clients using prescribed protocols Prepare and provide direct education individually, nutrition/breastfeeding classes to WIC participants in small or large groups, as well as promote online education classes Prescribe food packages and issue benefits to WIC participants Provide referrals to other health and social services, and develop care plans for low-risk participants Develop care plans for low-risk participants which includes, reviewing immunizations for up-to-date status, taking hemoglobin readings using non-invasive screening methods Assist Nutritionists with interpretation of WIC regulations to clients and to other clinic staff Provide breastfeeding education, support and promotion to group education and individualized breastfeeding counseling to WIC participants experiencing breastfeeding problems , issue manual and electric breast pumps and conducting follow-ups Conduct WIC outreach and breastfeeding education and promotion to local health providers, community organizations, worksites and other venues to enhance awareness of WIC breastfeeding support services Implement strategies as defined by California Department of Public Health (CDPH) WIC’s requirements and responsibilities of the Local Agency Regional Breastfeeding Liaison (RBL) and Action Plan to meet statewide goals and objectives. These include but are not limited to: Narrow breastfeeding support gaps by working with hospitals, health care providers, breastfeeding coalitions, employers, community stakeholders and WIC Focus on strategies for improving WIC breastfeeding initiation and duration rates Increase referrals from community health care organizations and partners to WIC and WIC breastfeeding services throughout Orange County DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess three (3) or more years of experience working with adults, women, infants and children. The ideal candidate may also possess a WIC Nutrition Assistant (WNA) Certification and be a Certified Lactation Educator. An equivalent Community Health Education certificate is also acceptable. Bilingual skill in Spanish or Vietnamese is highly desirable for this position. In addition to the above, the ideal candidate will possess the following competencies: WIC and Breastfeeding Knowledge | Experience Determining client eligibility for the WIC program by enrolling or recertifying clients Staying apprised of changes in Federal and State WIC and State Nutrition Assistance Program-Ed (SNAP-Ed) regulations in order to maintain compliance for WIC and SNAP-Ed eligible participants Entering participant information into the WIC data system using a computer with accuracy Knowledge of and the ability to educate on the basics and health benefits of breastfeeding Ability to address and provide guidance to resolve common issues experienced by breastfeeding parents to support continuation of breastfeeding Relationship Building | Interpersonal Skills Forming and maintaining a positive & professional image of the HCA - WIC Program by establishing a strong trust and creating a positive rapport with the WIC participants, partners, and community Providing customer service to clients/customers Establishing and cultivating effective working and relationships with various staff members, community agencies, and resources Exhibiting diplomacy and skills in community organization and collaboration Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as, external and internal partners within the Agency Presenting nutrition and breastfeeding information that actively engages the audience in WIC clinics, health care provider offices, community centers and other venues Catering presentations and information that are culturally appropriate to various communities of socioeconomic and cultural backgrounds Utilizing a variety of computer programs to disseminate information, develop presentations and promote key breastfeeding messages MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II I classification as well as the physical and mental requirements and the environmental and working conditions. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. Must be flexible to work collaboratively outside of normal business hours, including early morning and evening and some weekends. Recruitment Process Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
CAREER DESCRIPTION COMMUNITY HEALTH ASSISTANT III In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public for a minimum of five (5) business days and will remain open on a continuous basis until 11:59 p.m. (PST) on the day the needs of the County are met. Applicants are encouraged to apply immediately. This recruitment is being held to establish an o pen eligible list to fill current and future Community Health Assistant III vacancies within the Health Care Agency. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. THE AGENCY The County of Orange Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative and Financial, Behavioral Health, Correctional Health, Regulatory & Medical Services, and Public Health - is committed to meeting the health needs of the diverse Orange County community. THE DEPARTMENT Through assessment, policy development and assurance, Public Health Services provides a wide range of services aimed at reducing death and disability by reducing the transmission of communicable diseases, preventing and lessening the impact of chronic diseases, and ensuring healthy and safe environments. THE OPPORTUNITY The Community Health Assistant III is responsible for the implementation of outreach and breastfeeding promotion and support per Federal and State requirements. This position is primarily funded by the Women, Infants & Children (WIC) Supplemental Nutrition Program. Job duties include, but are not limited to: Determine eligibility for the WIC Program by screening and enrolling applicants and re-certifying clients using prescribed protocols Prepare and provide direct education individually, nutrition/breastfeeding classes to WIC participants in small or large groups, as well as promote online education classes Prescribe food packages and issue benefits to WIC participants Provide referrals to other health and social services, and develop care plans for low-risk participants Develop care plans for low-risk participants which includes, reviewing immunizations for up-to-date status, taking hemoglobin readings using non-invasive screening methods Assist Nutritionists with interpretation of WIC regulations to clients and to other clinic staff Provide breastfeeding education, support and promotion to group education and individualized breastfeeding counseling to WIC participants experiencing breastfeeding problems , issue manual and electric breast pumps and conducting follow-ups Conduct WIC outreach and breastfeeding education and promotion to local health providers, community organizations, worksites and other venues to enhance awareness of WIC breastfeeding support services Implement strategies as defined by California Department of Public Health (CDPH) WIC’s requirements and responsibilities of the Local Agency Regional Breastfeeding Liaison (RBL) and Action Plan to meet statewide goals and objectives. These include but are not limited to: Narrow breastfeeding support gaps by working with hospitals, health care providers, breastfeeding coalitions, employers, community stakeholders and WIC Focus on strategies for improving WIC breastfeeding initiation and duration rates Increase referrals from community health care organizations and partners to WIC and WIC breastfeeding services throughout Orange County DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess three (3) or more years of experience working with adults, women, infants and children. The ideal candidate may also possess a WIC Nutrition Assistant (WNA) Certification and be a Certified Lactation Educator. An equivalent Community Health Education certificate is also acceptable. Bilingual skill in Spanish or Vietnamese is highly desirable for this position. In addition to the above, the ideal candidate will possess the following competencies: WIC and Breastfeeding Knowledge | Experience Determining client eligibility for the WIC program by enrolling or recertifying clients Staying apprised of changes in Federal and State WIC and State Nutrition Assistance Program-Ed (SNAP-Ed) regulations in order to maintain compliance for WIC and SNAP-Ed eligible participants Entering participant information into the WIC data system using a computer with accuracy Knowledge of and the ability to educate on the basics and health benefits of breastfeeding Ability to address and provide guidance to resolve common issues experienced by breastfeeding parents to support continuation of breastfeeding Relationship Building | Interpersonal Skills Forming and maintaining a positive & professional image of the HCA - WIC Program by establishing a strong trust and creating a positive rapport with the WIC participants, partners, and community Providing customer service to clients/customers Establishing and cultivating effective working and relationships with various staff members, community agencies, and resources Exhibiting diplomacy and skills in community organization and collaboration Oral | Written Communication Skills Communicating effectively and professionally both verbally and in writing with individuals who may be facing medical, socioeconomic challenges, as well as, external and internal partners within the Agency Presenting nutrition and breastfeeding information that actively engages the audience in WIC clinics, health care provider offices, community centers and other venues Catering presentations and information that are culturally appropriate to various communities of socioeconomic and cultural backgrounds Utilizing a variety of computer programs to disseminate information, develop presentations and promote key breastfeeding messages MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Community Health Assistant II I classification as well as the physical and mental requirements and the environmental and working conditions. PHYSICAL & MENTAL REQUIREMENT, ENVIRONMENTAL AND WORKING CONDITIONS Physical Requirements The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities, which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the Recruiter for any questions or to request an accommodation during the testing/selection process. Possess vision sufficient to read standard text, blueprints and a computer monitor and to drive a vehicle; speak and hear well enough to communicate clearly and understandably in person to individuals and groups and over the telephone; possess body mobility sufficient to frequently walk over uneven terrain and to stand, sit, bend, stoop, twist at the waist and frequently turn the neck up and down and side to side; possess manual dexterity to operate keyboards and write. Some assignments require ability to lift 30 lbs. Possess the ability to independently reason logically to analyze data, reach conclusions and make recommendations and decisions; possess the ability to remain calm and appropriately focused in difficult interpersonal situations involving diverse interests, conflict and firm deadlines. Environmental Conditions Will be required to: work in an office and field environment, where a high level of noise is present; drive to community sites and to meetings; work some evenings, weekends; some sites are fixed and others require set-up. Must be able to work at different sites with little advance notice. Must be flexible to work collaboratively outside of normal business hours, including early morning and evening and some weekends. Recruitment Process Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Online Assessments (Weighted 100%) Applicants who meet desirable qualifications will be invited to participate in a series of online examinations related to the essential job functions. The most successful candidates will be placed on an eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. Eligible List Once the assessment process has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy . ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related requirements. The COVID-19 pandemic continues to evolve, and laws, regulations, and policies regarding COVID-19 are subject to change. The County of Orange is required to comply with all applicable State or County Public Health Orders, some of which require vaccination and boosting as follows: Workers, who provide services in certain Health Care Facilities or in a correctional facility or detention center where health care is provided, will be required to provide proof that they are fully vaccinated and boosted in accordance with applicable state orders . (Workers may be exempt from this requirement based on religious beliefs or a qualifying medical reason) In addition, depending on assignment and COVID-19 Community Level, workers in certain high-risk settings may be required to wear masks regardless of vaccination status. The position for which you are applying may be required to adhere to any applicable State or County Public Health Orders. You will receive notification of any requirement as it applies to a position. Email Notification Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . Frequently Asked Questions Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact John Duckson at (714) 834-3119 or jduckson@ochca.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous