SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job MAKING A POSITIVE DIFFERENCE IN THE LIVES OF CHILDREN! The Department of Child Support Services (DCSS) is recruiting for Child Support Operations Managers who, under general direction, plan, organize and oversee a large staff of subordinate supervisors in the operations of the department. These duties include establishment and enforcement of court orders, legal operations, program and policy, clerical functions and coordination and oversite of staff development and training. For more detailed information, refer to the Child Support Operations Manager job description. To view the Child Support Services Department website click here or visit www.sbchildsupport.com. EXCELLENT BENEFITS CONDITIONS OF EMPLOYMENT Travel: Statewide and nationwide travel is required on an occasional basis. Travel throughout the County is required, and employees will be required to make provisions for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained by the individual providing the transportation. Pre-employment Process: Applicants must pass a background investigation, including DOJ/FBI Clearance, credit check, physical examination and drug test prior to appointment. Work Assignment: Applicants must be willing to accept assignment, as needed , to any of the DCSS offices, which are located in Loma Linda, Victorville, and Ontario. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements EDUCATION : Thirty (30) semester (45 quarter) units of completed college coursework from an accredited institution in Public/Business Administration, Administration of Justice, Behavioral/Social Science, English, Math, Humanities or closely related field. Completion of the Management Leadership Academy (MLA) in San Bernardino County will be accepted toward the required coursework on the basis of 4 quarter units of credit per MLA track completed. Transcripts or a listing of related coursework must be submitted with the application if the candidate does not possess an Associate's degree or higher in one of the qualifying fields of study mentioned above. NOTE: Q ualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. -AND- EXPERIENCE ( applicant must meet one of the following two options ): Option 1: Three (3) years of experience supervising staff in a state or county Child Support Services agency. -OR- Option 2: Three (3) years of management-level experience supervising multiple subordinate supervisors, technical or professional level staff in a large office setting or in a government human services program. Desired Qualifications The ideal candidate is a leader who builds collaborative relationships internally and externally; empowers others to make decisions; understands the dynamics of organizational change; finds innovative ways to achieve department goals; is able to effectively plan, prioritize, and execute work; and has excellent communication skills. A Bachelor's degree or higher in one of the qualifying fields listed above is also highly desirable. Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. Do not refer to a resume as it will not be reviewed. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm Friday, May 3rd, 2024. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/3/2024 5:00 PM Pacific
Apr 21, 2024
Full Time
The Job MAKING A POSITIVE DIFFERENCE IN THE LIVES OF CHILDREN! The Department of Child Support Services (DCSS) is recruiting for Child Support Operations Managers who, under general direction, plan, organize and oversee a large staff of subordinate supervisors in the operations of the department. These duties include establishment and enforcement of court orders, legal operations, program and policy, clerical functions and coordination and oversite of staff development and training. For more detailed information, refer to the Child Support Operations Manager job description. To view the Child Support Services Department website click here or visit www.sbchildsupport.com. EXCELLENT BENEFITS CONDITIONS OF EMPLOYMENT Travel: Statewide and nationwide travel is required on an occasional basis. Travel throughout the County is required, and employees will be required to make provisions for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained by the individual providing the transportation. Pre-employment Process: Applicants must pass a background investigation, including DOJ/FBI Clearance, credit check, physical examination and drug test prior to appointment. Work Assignment: Applicants must be willing to accept assignment, as needed , to any of the DCSS offices, which are located in Loma Linda, Victorville, and Ontario. Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements EDUCATION : Thirty (30) semester (45 quarter) units of completed college coursework from an accredited institution in Public/Business Administration, Administration of Justice, Behavioral/Social Science, English, Math, Humanities or closely related field. Completion of the Management Leadership Academy (MLA) in San Bernardino County will be accepted toward the required coursework on the basis of 4 quarter units of credit per MLA track completed. Transcripts or a listing of related coursework must be submitted with the application if the candidate does not possess an Associate's degree or higher in one of the qualifying fields of study mentioned above. NOTE: Q ualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. -AND- EXPERIENCE ( applicant must meet one of the following two options ): Option 1: Three (3) years of experience supervising staff in a state or county Child Support Services agency. -OR- Option 2: Three (3) years of management-level experience supervising multiple subordinate supervisors, technical or professional level staff in a large office setting or in a government human services program. Desired Qualifications The ideal candidate is a leader who builds collaborative relationships internally and externally; empowers others to make decisions; understands the dynamics of organizational change; finds innovative ways to achieve department goals; is able to effectively plan, prioritize, and execute work; and has excellent communication skills. A Bachelor's degree or higher in one of the qualifying fields listed above is also highly desirable. Selection Process Examination Procedure: There will be a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire. It is to your advantage to be explicit in your responses on the application and supplemental questionnaire. Do not refer to a resume as it will not be reviewed. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm Friday, May 3rd, 2024. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Click HERE for important Applicant Information and the County Employment Process . Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/3/2024 5:00 PM Pacific
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The Superior Court of California, County of San Bernardino, is seeking highly qualified, innovative, highly motivated individuals for the position of Operations Supervisor II . Salary Updates Effective the first full pay period on October 2024, the salary range will increase by 3% ; approximate annual salary range $74,441.80 - $94,947.24 Benefit Highlights About the Position Under direction, plans, supervises and reviews the work of subordinate supervisors and employees engaged in a variety of court operations and courtroom support functions; and performs related duties as assigned. Distinguishing Characteristics Operations Supervisor II is the second-level supervisor in the Operations Supervisor class series. Through subordinate Operations Supervisor I's, incumbents oversee the functions, operations and staff of an assigned court operations unit. Incumbents are responsible for directing employee training, preparing performance evaluations and giving feedback to supervisors and staff to improve employee performance and productivity. Incumbents develop procedures, policies and materials and direct work priorities to improve service. Incumbents are expected to exercise considerable discretion in carrying out responsibilities independently and with a thorough understanding of court policies, procedures and customer service issues. Operations Supervisor II is distinguished from Operations Supervisor I in that incumbents in the former class supervise and direct the work of court operations units that may include subordinate supervisors. Employees in this class may report to a Court Operations Manager or Deputy Director of Operations. For full position details, please click here . Essential Functions Duties of an Operations Supervisor II may include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned supervisors and staff; develops, implements and monitors work plans to achieve assigned unit objectives; makes recommendations for purchases and other expenditures in accordance with court procedures; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with court standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new staff for the assigned unit; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership and works with staff to ensure a high-performance, customer service oriented work environment that supports achieving the court's mission, objectives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Confers with managers and judges regarding a variety of issues; develops, recommends, implements and revises work programs, plans, processes and procedures to achieve unit goals and objectives consistent with established statutory, rule and policy requirements and court service quality expectations; plans methods and activities to meet work objectives; develops solutions to resolve staff or operating problems; develops procedure manuals; ensures operating policies and procedures meet needs of the unit; creates forms to be used by unit to improve service and productivity.Monitors workflow and assigns work priorities to ensure efficient, timely and accurate operations; coordinates, collects and compiles statistical workload reports.Interprets policies and procedures to supervisors and employees through staff meetings, bulletins, instructions, procedures and other means; informs staff of procedural changes pertaining to new legislation.Acts as liaison between the court, attorneys, officials, other court personnel and the public; confers with judges, attorneys and law enforcement representatives on matters that involve coordination of people and/or process.Directs the preparation of court calendar pursuant to judicial changes or requests and administrative restructuring; works with supervising judges in assigning cases to open courtrooms; obtains the services of pro tem judges, court reporters and court interpreters; approves payment of vendors; prepares Judicial Council reports.Reviews and resolves complex work unit issues, complaints or problems that may require research and compiling information; researches case histories and codes as needed by judges or other court staff.Serves on court-wide committees; performs special projects as assigned.Performs other duties as assigned. Minimum Qualifications Graduation from high school or GED and five (5) years of increasingly responsible and varied court experience in different case types, participating on projects and/or committees, of at least two (2) of which may be at the level of Operations Supervisor I, or an equivalent combination of education, training and experience. Knowledge of: Codes, rules, policies, procedures and legal terminology applicable to a wide variety of court operations and courtroom support functions in all areas of litigation as applicable to assigned areas of responsibility, including but not limited to processing of legal documents, calendaring and preparation of cases for trial, custody of exhibits, juror service and other matters; Procedures and techniques for analyzing and improving court work processes to enhance efficiency and productivity; General functions and organization of the judicial system, including various divisions of the court and the rules and functions of other legal and law enforcement agencies; State and local statutes and Rules of Court that govern general court operations; Technical resource materials/information sources applicable to area of assignment; Legal courtesies and courtroom demeanor; Court policies/procedures applicable to the receipt of, and accounting for, a variety of payments to the court; Principles and practices of customer service and business communication; correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
Description The Superior Court of California, County of San Bernardino, is seeking highly qualified, innovative, highly motivated individuals for the position of Operations Supervisor II . Salary Updates Effective the first full pay period on October 2024, the salary range will increase by 3% ; approximate annual salary range $74,441.80 - $94,947.24 Benefit Highlights About the Position Under direction, plans, supervises and reviews the work of subordinate supervisors and employees engaged in a variety of court operations and courtroom support functions; and performs related duties as assigned. Distinguishing Characteristics Operations Supervisor II is the second-level supervisor in the Operations Supervisor class series. Through subordinate Operations Supervisor I's, incumbents oversee the functions, operations and staff of an assigned court operations unit. Incumbents are responsible for directing employee training, preparing performance evaluations and giving feedback to supervisors and staff to improve employee performance and productivity. Incumbents develop procedures, policies and materials and direct work priorities to improve service. Incumbents are expected to exercise considerable discretion in carrying out responsibilities independently and with a thorough understanding of court policies, procedures and customer service issues. Operations Supervisor II is distinguished from Operations Supervisor I in that incumbents in the former class supervise and direct the work of court operations units that may include subordinate supervisors. Employees in this class may report to a Court Operations Manager or Deputy Director of Operations. For full position details, please click here . Essential Functions Duties of an Operations Supervisor II may include, but are not limited to: Organizes, assigns, schedules, supervises and evaluates the work of assigned supervisors and staff; develops, implements and monitors work plans to achieve assigned unit objectives; makes recommendations for purchases and other expenditures in accordance with court procedures; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with court standards; prepares and maintains a variety of records and reports.Interviews and participates in selecting new staff for the assigned unit; supervises and evaluates staff performance; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; with management concurrence, implements the progressive discipline process to address performance deficiencies, in accordance with court Personnel Plan policies and labor contract agreements.Provides day-to-day leadership and works with staff to ensure a high-performance, customer service oriented work environment that supports achieving the court's mission, objectives and values regarding teamwork, mutual trust and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by staff.Confers with managers and judges regarding a variety of issues; develops, recommends, implements and revises work programs, plans, processes and procedures to achieve unit goals and objectives consistent with established statutory, rule and policy requirements and court service quality expectations; plans methods and activities to meet work objectives; develops solutions to resolve staff or operating problems; develops procedure manuals; ensures operating policies and procedures meet needs of the unit; creates forms to be used by unit to improve service and productivity.Monitors workflow and assigns work priorities to ensure efficient, timely and accurate operations; coordinates, collects and compiles statistical workload reports.Interprets policies and procedures to supervisors and employees through staff meetings, bulletins, instructions, procedures and other means; informs staff of procedural changes pertaining to new legislation.Acts as liaison between the court, attorneys, officials, other court personnel and the public; confers with judges, attorneys and law enforcement representatives on matters that involve coordination of people and/or process.Directs the preparation of court calendar pursuant to judicial changes or requests and administrative restructuring; works with supervising judges in assigning cases to open courtrooms; obtains the services of pro tem judges, court reporters and court interpreters; approves payment of vendors; prepares Judicial Council reports.Reviews and resolves complex work unit issues, complaints or problems that may require research and compiling information; researches case histories and codes as needed by judges or other court staff.Serves on court-wide committees; performs special projects as assigned.Performs other duties as assigned. Minimum Qualifications Graduation from high school or GED and five (5) years of increasingly responsible and varied court experience in different case types, participating on projects and/or committees, of at least two (2) of which may be at the level of Operations Supervisor I, or an equivalent combination of education, training and experience. Knowledge of: Codes, rules, policies, procedures and legal terminology applicable to a wide variety of court operations and courtroom support functions in all areas of litigation as applicable to assigned areas of responsibility, including but not limited to processing of legal documents, calendaring and preparation of cases for trial, custody of exhibits, juror service and other matters; Procedures and techniques for analyzing and improving court work processes to enhance efficiency and productivity; General functions and organization of the judicial system, including various divisions of the court and the rules and functions of other legal and law enforcement agencies; State and local statutes and Rules of Court that govern general court operations; Technical resource materials/information sources applicable to area of assignment; Legal courtesies and courtroom demeanor; Court policies/procedures applicable to the receipt of, and accounting for, a variety of payments to the court; Principles and practices of customer service and business communication; correct English usage, including spelling, grammar and punctuation; Principles and practices of effective supervision; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental application. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include dates and classification of each position held, if more than one. Selection Process Applications will be reviewed to identify candidates who meet the minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for an interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified via email of their status at each step of the process. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at careers@sb-court.org Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. ANNUAL LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. RETIREMENT MEDICAL TRUST: This plan helps with the high cost of health care expenses after retirement. Participation is for those with ten (10) or more years of participation in the SBCERA or where the individual contributed to a public sector retirement system or system(s) over a ten (10) year period and did not withdraw the contribution form the retirement system(s). Under this plan, eligible retired participants pay for qualified expenses on a non-tax basis. All contributions, earnings, and reimbursements are tax free. The trust is funded by the eligible cash value of the participant's sick leave upon separation of service and Court contributions. Additional Benefits TUITION BENEFIT:Employees with at least twelve (12) monthsof service will be allowed a maximum of $600.00each fiscal year.These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/12/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Court Interpreter Scheduler Pay Grade: Grade 15 Starting Pay: $68,235.13 Departmental Mission Statement: he Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: his position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Support Services Department of the Administrative Office of the Trial Court, the Court Interpreter Scheduler performs duties that ensure that non-English speaking clients of the Trial Court are provided with interpreter services as directed by the Manager, Office of Language Access (OLA). These responsibilities include assisting in the assignment of interpreters to various court divisions, assisting in the certification of interpreters for official court service, and performing administrative duties under the direction of the Manager. The Court Interpreter Scheduler may also perform some interpreting services as required. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: Court Interpreter Scheduler I: This is the entry level position title within this series. Employees at this level are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter Scheduler II: This is the second level position title within this series. Employees at this second level are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Supervision Received: Receives general direction from the Support Services Manager for OLA and in performing duties in accordance with all best management practices and established guidelines. Duties: Court Interpreter Scheduler I Duties: Assists in the assignment and scheduling of court interpreter services and ensures interpreter availability for court operations. Reviews requests for services and processes invoices for services, including accounting and bookkeeping. Maintains contact with Trial Court officials and interpreters in the mediation of scheduling conflicts. Enters data into the Services Requested and Services Rendered database and provides technical assistance to the Manager, Court Interpreter Services. Assists in the preparation of workshops and training seminars on court language interpretation and the use of new technologies. Prepares and coordinates the processing of budget forms for the Manager, OLA. May serve as a court interpreter as required. Performs related duties as required. Court Interpreter Scheduler II Duties: Serves as mediator in scheduling conflicts between contracted interpreters and court officials. Monitors interpreter services to ensure adherence to standards and guidelines. Assists in the development and implementation of new procedures, forms, and systems. Participates in training workshops. Researches additional sources for interpreter services. Performs all of the duties of the lower level as required. Minimum Requirements: Court Interpreter Scheduler I Requirements: A Bachelor’s Degree in public or business administration or related field or an equivalent combination of education and experience. Prior administrative experience preferred Ability to perform administrative duties related to a statewide, Court Interpreter Service. Ability to organize and clearly present written material, as demonstrated by the preparation of budget forms, bookkeeping records, reports, etc... Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships. Ability to communicate clearly and effectively in oral and written form. Ability to travel to courts throughout the judicial system. Court Interpreter Scheduler II Requirements: A minimum of three years of experience as a Court Interpreter Scheduler I. Considerable knowledge of the Trial Court and the needs for interpreter services in the different courts. Demonstrated ability to anticipate and resolve scheduling problems and conflicts. Demonstrated ability to understand the complexities and requirements of cases to be scheduled in order to more effectively utilize interpreter resources. Demonstrated ability to handle multiple assignment with minimal supervision. Closing Date/Time: 2024-07-26
Apr 25, 2024
Full Time
Title: Court Interpreter Scheduler Pay Grade: Grade 15 Starting Pay: $68,235.13 Departmental Mission Statement: he Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: his position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: Working within the Support Services Department of the Administrative Office of the Trial Court, the Court Interpreter Scheduler performs duties that ensure that non-English speaking clients of the Trial Court are provided with interpreter services as directed by the Manager, Office of Language Access (OLA). These responsibilities include assisting in the assignment of interpreters to various court divisions, assisting in the certification of interpreters for official court service, and performing administrative duties under the direction of the Manager. The Court Interpreter Scheduler may also perform some interpreting services as required. The position title above the entry level performs more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: Court Interpreter Scheduler I: This is the entry level position title within this series. Employees at this level are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter Scheduler II: This is the second level position title within this series. Employees at this second level are expected to perform higher level duties which require more knowledge of policies and procedures and to exercise more independent judgment. Supervision Received: Receives general direction from the Support Services Manager for OLA and in performing duties in accordance with all best management practices and established guidelines. Duties: Court Interpreter Scheduler I Duties: Assists in the assignment and scheduling of court interpreter services and ensures interpreter availability for court operations. Reviews requests for services and processes invoices for services, including accounting and bookkeeping. Maintains contact with Trial Court officials and interpreters in the mediation of scheduling conflicts. Enters data into the Services Requested and Services Rendered database and provides technical assistance to the Manager, Court Interpreter Services. Assists in the preparation of workshops and training seminars on court language interpretation and the use of new technologies. Prepares and coordinates the processing of budget forms for the Manager, OLA. May serve as a court interpreter as required. Performs related duties as required. Court Interpreter Scheduler II Duties: Serves as mediator in scheduling conflicts between contracted interpreters and court officials. Monitors interpreter services to ensure adherence to standards and guidelines. Assists in the development and implementation of new procedures, forms, and systems. Participates in training workshops. Researches additional sources for interpreter services. Performs all of the duties of the lower level as required. Minimum Requirements: Court Interpreter Scheduler I Requirements: A Bachelor’s Degree in public or business administration or related field or an equivalent combination of education and experience. Prior administrative experience preferred Ability to perform administrative duties related to a statewide, Court Interpreter Service. Ability to organize and clearly present written material, as demonstrated by the preparation of budget forms, bookkeeping records, reports, etc... Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships. Ability to communicate clearly and effectively in oral and written form. Ability to travel to courts throughout the judicial system. Court Interpreter Scheduler II Requirements: A minimum of three years of experience as a Court Interpreter Scheduler I. Considerable knowledge of the Trial Court and the needs for interpreter services in the different courts. Demonstrated ability to anticipate and resolve scheduling problems and conflicts. Demonstrated ability to understand the complexities and requirements of cases to be scheduled in order to more effectively utilize interpreter resources. Demonstrated ability to handle multiple assignment with minimal supervision. Closing Date/Time: 2024-07-26
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Court Service Center Staff Attorney (Circuit - Western) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Western Circuit Staff Attorney will work alongside the Western Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Western Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Greenfield, Springfield, and Worcester, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Hampden, Hampshire, Franklin, and Worcester counties. Supervision Received: Receives general direction from the Court Service Center Western Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Western Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Region I and II, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Western Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply; Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-26
Apr 23, 2024
Full Time
Title: Court Service Center Staff Attorney (Circuit - Western) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Western Circuit Staff Attorney will work alongside the Western Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Western Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Greenfield, Springfield, and Worcester, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Hampden, Hampshire, Franklin, and Worcester counties. Supervision Received: Receives general direction from the Court Service Center Western Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Western Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Region I and II, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Western Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply; Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-26
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Court Service Center Staff Attorney (Circuit - Southeast) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Southeast Circuit Staff Attorney will work alongside the Southeast Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Southeast Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Canton/Quincy, Brockton, and Taunton, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Norfolk, Plymouth, Bristol, and Barnstable counties. Supervision Received: Receives general direction from the Court Service Center Southeast Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Southeast Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Region IV and V, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Southeast Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply; Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-26
Apr 23, 2024
Full Time
Title: Court Service Center Staff Attorney (Circuit - Southeast) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Southeast Circuit Staff Attorney will work alongside the Southeast Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Southeast Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Canton/Quincy, Brockton, and Taunton, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Norfolk, Plymouth, Bristol, and Barnstable counties. Supervision Received: Receives general direction from the Court Service Center Southeast Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Southeast Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Region IV and V, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Southeast Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply; Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-26
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Court Service Center Staff Attorney (Circuit - Northeast) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Northeast Circuit Staff Attorney will work alongside the Northeast Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Northeast Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Boston, Lawrence, and Lowell, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Essex, Middlesex, and Suffolk counties Supervision Received: Receives general direction from the Court Service Center Northeast Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Northeast Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Regions III and V, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Northeast Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-26
Apr 23, 2024
Full Time
Title: Court Service Center Staff Attorney (Circuit - Northeast) Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Office of Access, Diversity and Fairness (OADF) is led by the Chief Access, Diversity and Fairness Officer (CADFO) and is tasked with the overall responsibility for the Massachusetts Trial Court’s policies and practices related to access, fairness, diversity, equity, and inclusion. The following five departments report to and are supervised by the CADFO: the Office of Diversity, Equity, and Inclusion; Office of Access to Justice and the User Experience; Office of Court Services and Law Libraries; Office of Language Access and Court Records; and Office of Alternative/Online Dispute Resolution Programs. Diversity, equity, and inclusion are essential components of dignified and respectful treatment in the Massachusetts Court system. The creation of OADF reflects the Trial Court’s commitment to ensuring that court-involved individuals, whether they are parties to a case, victims, attorneys, jurors, witnesses, self-represented litigants, visitors, or court employees, are treated with dignity and respect, and are given the information necessary to understand and navigate court systems, policies, and practices. The Office of Language Access and Court Records is responsible for providing language access to interpreters and translators, court records, and trial transcripts that support meaningful access to the administration of justice in the Trial Court. These court access services include directing the operations of the Office of Language Access (OLA), Records Management Centers (RMC), and the Office of Transcription Services (OTS). The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers and the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, the Northeast Circuit Staff Attorney will work alongside the Northeast Circuit Manager to host workshops and clinics for assisting self-represented litigants in communities that do not have brick and mortar Court Service Centers. Through this collaboration with local community courts, legal service providers and community organizations, Court Service Centers will be able to expand its resources to communities who are experiencing barriers to equal access to justice. The Northeast Circuit Staff Attorney, will also support the functions of Trial Court operated Virtual Court Service Center and Court Service Centers located in Boston, Lawrence, and Lowell, as needed. Court Service Centers provide accurate information and assistance for self-represented litigants to achieve better access to the Massachusetts justice system. The Court Service Centers serve an integral role in the Trial Court’s efforts to improve access to justice for self-represented populations that may include civil protection order cases, as well as custody matters, child support, housing evictions or small claims matters. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. Staff Attorneys also answer questions, review documents, and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Court Service Center Staff Attorneys’ responsibilities also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters in Essex, Middlesex, and Suffolk counties Supervision Received: Receives general direction from the Court Service Center Northeast Circuit Manager in performing duties in accordance with established guidelines. Duties: Assists the Northeast Circuit Manager by: Supporting existing Court Service Center staff with coverage in Trial Court’s Regions III and V, including the creation of off-sight CSC operations in other court locations and communities; Assisting self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Implementing strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assisting in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributing to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Providing information and explanations about a variety of court processes, court rules, official documents, and forms; Reviewing completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triaging visitors within the center and community clinics, and making referrals as appropriate; Ensuring access for limited English proficient litigants and members of the public; Participating in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assisting in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensuring that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performing other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Northeast Circuit Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. This position requires regular travel and candidate must have access to a reliable form of transportation. Closing Date/Time: 2024-07-26
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Staff Attorney - Court Service Center- (Lowell) Pay Grade: Grade 17 Starting Pay:$79,771.83/Yr. Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The Staff Attorney responsibilities will also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. A Staff Attorney will also be expected to host workshop for assisting self-represented litigants in communities as needed. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: Assists in the daily operations of a Court Service Center including: Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Provides information and explanations about a variety of court processes, court rules, official documents, and forms; Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triages visitors to the center and makes referrals as appropriate; Ensures access for limited English proficient litigants and members of the public; Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission: Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge: Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving: Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service: Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration: Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications: Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-26
Apr 23, 2024
Full Time
Title: Staff Attorney - Court Service Center- (Lowell) Pay Grade: Grade 17 Starting Pay:$79,771.83/Yr. Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The Staff Attorney responsibilities will also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. A Staff Attorney will also be expected to host workshop for assisting self-represented litigants in communities as needed. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: Assists in the daily operations of a Court Service Center including: Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Provides information and explanations about a variety of court processes, court rules, official documents, and forms; Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triages visitors to the center and makes referrals as appropriate; Ensures access for limited English proficient litigants and members of the public; Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission: Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge: Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving: Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service: Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration: Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications: Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-26
MASSACHUSETTS TRIAL COURT
Taunton, Massachusetts, United States
Title: Staff Attorney - Court Service Center- (Taunton) Pay Grade: Grade 17 Starting Pay:$79,771.83/Yr. Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The Staff Attorney responsibilities will also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. A Staff Attorney will also be expected to host workshop for assisting self-represented litigants in communities as needed. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: Assists in the daily operations of a Court Service Center including: Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Provides information and explanations about a variety of court processes, court rules, official documents, and forms; Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triages visitors to the center and makes referrals as appropriate; Ensures access for limited English proficient litigants and members of the public; Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission: Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge: Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving: Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service: Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration: Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications: Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-26
Apr 23, 2024
Full Time
Title: Staff Attorney - Court Service Center- (Taunton) Pay Grade: Grade 17 Starting Pay:$79,771.83/Yr. Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Cover Letter letter inclusion with application preferred. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center Staff Attorney provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All Court Service Center Staff Attorneys use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referral. The Staff Attorney also answers questions, reviews documents, and directs self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. The Staff Attorney responsibilities will also include an educational component and other outreach activities in areas of family law, housing law, small claims, record sealing, and a variety of other court related matters. A Staff Attorney will also be expected to host workshop for assisting self-represented litigants in communities as needed. Through collaboration with local legal service providers and other social services, litigants seeking assistance at the Court Service Center are put in contact with the proper resources external to the court by the Manager and staff, achieving the goal of improving the lives of the public being served. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: Assists in the daily operations of a Court Service Center including: Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; Under the direction of the Court Service Center Manager, implements strategies to increase the impact and efficiency of all court related services made available at the Court Service Center; Assists in the development, management, and evaluation of new initiatives to enhance the services provided to self-represented litigants; Contributes to the development of service related, user-friendly informational materials and online content to supplement the support provided at the Court Service Center; Provides information and explanations about a variety of court processes, court rules, official documents, and forms; Reviews completed court forms and papers being submitted to court divisions for adherence to court rules and protocols; Triages visitors to the center and makes referrals as appropriate; Ensures access for limited English proficient litigants and members of the public; Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; Assists in initiating data driven best practices to improve efficiencies and meet metric related benchmarks and goals; Ensures that data is captured, and statistical evaluation is conducted, including updating intake spreadsheets, performing data backup, and assisting in the preparation of statistical reports; and Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission: Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge: Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving: Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service: Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration: Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communications: Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Service Center Staff Attorney: A Law Degree and admission to the Massachusetts Bar at the start of the position. Individuals who have passed the bar exam but are waiting to be sworn in may apply. Skills and abilities acquired through a minimum of Two (2) years of relevant work experience such as case related experience within a Trial Court division, with legal service providers, social service agencies, and related allied service resources; Considerable knowledge of relevant state statutes, court rules and case law that prescribe the authority of the court and an ability to interpret and apply them to the cases before the court; Considerable knowledge of court procedures, legal documents, and laws pertaining to the court; Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; Knowledge of and ability to use personal computers and related business software such as Microsoft Office; Bilingual skills are preferred; Knowledge of the organization, functions, jurisdiction and authority of the court; Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; Ability to utilize data to monitor trends operational efficiency of a customer service operation; Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; Knowledge of procedures the types of resources and services available to librarians and library users; Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; Considerable knowledge of court policies and procedures and demonstrated ability to apply those policies to inquiries; Demonstrated ability to independently complete assignments and to handle multiple assignments; and Demonstrated ability to identify problems and to develop feasible solutions; and to properly route them for appropriate resolution when necessary; and Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-26
Sonoma County, CA
Santa Rosa, California, United States
Position Information The Department of Health Services (DHS) is hiring a Substance Use Disorder and Community Recovery Services Section Manager ! If you are passionate about programs that provide treatment and recovery services for persons with substance use disorders, apply today! Starting salary up to $74.77/hour ($156,053/year) and a competitive total compensation package*! The Substance Use Disorder and Community Recovery Services Section Manager is an integral position in the Behavioral Health Division within the Department of Health Services. As the Section Manager, you will plan, organize, and supervise all programs and services provided by the Substance Use Disorder and Community Recovery Services Section. Additional responsibilities include: Managing programs that provide treatment and recovery services for persons with substance use disorders through a range of mental health services and community partnerships Ensuring efficient operation of the Substance Use Disorder and Community Recovery Services Section Supervising both management and service staff Interpreting, developing, and implementing polices and procedures for program areas Participating as a member of the Division Management Team and attending administrative and planning meetings with the Division Director Representing the Department of Health Services at community engagement events The ideal candidate will possess: A working knowledge of the requirements of a Drug Medi-Cal Organized Delivery System (DMC ODS) components and their effective implementation A deep understanding of Substance Use Disorder evidence-based practices Professional experience supervising staff, including training and building strong working relationships The ability to communicate clearly and effectively, in writing and orally Experience working with Smartcare/Streamline electronic health records or the ability to learn new software programs A passion and understanding for the community and populations you will serve Certification as a Drug and Alcohol Abuse Counselor is desired but not required Licensure as a Licensed Practitioner of the Healing Arts (LPHA) is preferred but not required The Substance Use Disorder and Community Recovery Services Section Manager will oversee the following programs: Alcohol and Other Drug Testing Drug Free Babies Adolescent Treatment Program (ATP) Dependency Drug Court Drug Court DUI Court Treatment Accountability for Safer Communities (TASC) Behavioral Health SUD Outpatient Services Behavioral Health SUD Outpatient Services - DRC DUI Program Prevention For more information about the Substance Use Disorder Services, please click on this link: Substance Use Disorder Services. For more information about the Department of Health Service's programs and services, please click on this link: County of Sonoma Department of Health Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Substance Use Disorder and Community Recovery Services Section Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, significant academic course work in sociology, psychology, substance use disorder treatment, the administration of substance use disorder programs, or a closely related field, and three years of progressively responsible professional level experience in a comprehensive substance use disorder services program, including at least two years in a supervisory or management capacity. A Master’s degree in psychology, sociology, counseling, public health, social work or closely related field is highly desirable. Certification in substance use disorder field is highly desirable. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending on assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable Knowledge of: principles and theories of providing substance use disorder rehabilitation and prevention; best practice evidence based methods of diagnosing, treating and counseling persons with substance use disorder addictions; particular therapeutic strategies used by public programs for the target populations; social, cultural and community dynamics related to mental health; principles and practices of supervision and employee development; principles of mental health education, community organization, community relations, and political processes; activities of public and private health and welfare agencies. Ability to: plan, organize and supervise professional and other personnel engaged in treatment and services; direct a complex program of substance use disorder services; anticipate fiscal needs, monitor expenditures, and increase cost-effectiveness in program operations; provide professional consultation and program leadership; supervise and evaluate staff, and teach and participate in training; build and maintain cooperative working relationships; develop and support community networks and systems of care to establish needed services; develop and evaluate creative approaches to the assessment and treatment of substance use disorders; secure the cooperation of professional and lay groups and governmental bodies; analyze situations accurately and take effective action; speak and write effectively. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
Position Information The Department of Health Services (DHS) is hiring a Substance Use Disorder and Community Recovery Services Section Manager ! If you are passionate about programs that provide treatment and recovery services for persons with substance use disorders, apply today! Starting salary up to $74.77/hour ($156,053/year) and a competitive total compensation package*! The Substance Use Disorder and Community Recovery Services Section Manager is an integral position in the Behavioral Health Division within the Department of Health Services. As the Section Manager, you will plan, organize, and supervise all programs and services provided by the Substance Use Disorder and Community Recovery Services Section. Additional responsibilities include: Managing programs that provide treatment and recovery services for persons with substance use disorders through a range of mental health services and community partnerships Ensuring efficient operation of the Substance Use Disorder and Community Recovery Services Section Supervising both management and service staff Interpreting, developing, and implementing polices and procedures for program areas Participating as a member of the Division Management Team and attending administrative and planning meetings with the Division Director Representing the Department of Health Services at community engagement events The ideal candidate will possess: A working knowledge of the requirements of a Drug Medi-Cal Organized Delivery System (DMC ODS) components and their effective implementation A deep understanding of Substance Use Disorder evidence-based practices Professional experience supervising staff, including training and building strong working relationships The ability to communicate clearly and effectively, in writing and orally Experience working with Smartcare/Streamline electronic health records or the ability to learn new software programs A passion and understanding for the community and populations you will serve Certification as a Drug and Alcohol Abuse Counselor is desired but not required Licensure as a Licensed Practitioner of the Healing Arts (LPHA) is preferred but not required The Substance Use Disorder and Community Recovery Services Section Manager will oversee the following programs: Alcohol and Other Drug Testing Drug Free Babies Adolescent Treatment Program (ATP) Dependency Drug Court Drug Court DUI Court Treatment Accountability for Safer Communities (TASC) Behavioral Health SUD Outpatient Services Behavioral Health SUD Outpatient Services - DRC DUI Program Prevention For more information about the Substance Use Disorder Services, please click on this link: Substance Use Disorder Services. For more information about the Department of Health Service's programs and services, please click on this link: County of Sonoma Department of Health Services . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a full-time Substance Use Disorder and Community Recovery Services Section Manager position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education and Experience: Any combination of education, training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, significant academic course work in sociology, psychology, substance use disorder treatment, the administration of substance use disorder programs, or a closely related field, and three years of progressively responsible professional level experience in a comprehensive substance use disorder services program, including at least two years in a supervisory or management capacity. A Master’s degree in psychology, sociology, counseling, public health, social work or closely related field is highly desirable. Certification in substance use disorder field is highly desirable. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required, depending on assignment, to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable Knowledge of: principles and theories of providing substance use disorder rehabilitation and prevention; best practice evidence based methods of diagnosing, treating and counseling persons with substance use disorder addictions; particular therapeutic strategies used by public programs for the target populations; social, cultural and community dynamics related to mental health; principles and practices of supervision and employee development; principles of mental health education, community organization, community relations, and political processes; activities of public and private health and welfare agencies. Ability to: plan, organize and supervise professional and other personnel engaged in treatment and services; direct a complex program of substance use disorder services; anticipate fiscal needs, monitor expenditures, and increase cost-effectiveness in program operations; provide professional consultation and program leadership; supervise and evaluate staff, and teach and participate in training; build and maintain cooperative working relationships; develop and support community networks and systems of care to establish needed services; develop and evaluate creative approaches to the assessment and treatment of substance use disorders; secure the cooperation of professional and lay groups and governmental bodies; analyze situations accurately and take effective action; speak and write effectively. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will b e scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: SZ HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/8/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Taunton, Massachusetts, United States
Title: Court Service Center Support Specialist (Taunton) Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.Candidates are encouraged to include a cover letter with their application. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center (CSC) Support Specialist provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All CSC Support Specialists use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referrals, through the Virtual Court Service Center and local Court Service Centers. The CSC Support Specialists also answer questions and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: • Assists in the daily operations of a Court Service Center including: • Greet and triages visitors to the center and makes referrals as appropriate; • Answers, screens, directs and places telephone calls to court users seeking assistance; • Ensures access for limited English proficient litigants and members of the public; • Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; • Provides information and explanations about a variety of court processes, court rules, official documents, and forms; • Assists in the creation of self-help resources for self-represented court users; • Ensures that all Court Service Center materials for legal aid, community organizations and court department resources are updated regularly, including researching new resources and information; • Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; • Enters data daily, ensures statistical information is accurate, and assists in the preparation of statistical reports; • Assists the Manager and Staff Attorneys with educational workshops and programs; and • Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communication Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of CSC Support Specialist: • Graduation from high school or its equivalent and a (5) five years of Trial Court experience, or an equivalent combination of education and experience. Bachelor’s degree with court experience is a plus; • Bilingual skills and Court Service Center experience are preferred; • Considerable knowledge and familiarity with court procedures, documents and terminology; • Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; • Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; • Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; • Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; • Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; • Knowledge of and ability to use personal computers and related business software such as Microsoft Office, Adobe Acrobat; • Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; • Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; and • Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-26
Apr 23, 2024
Full Time
Title: Court Service Center Support Specialist (Taunton) Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: The Court Services and Law Libraries Department is responsible for providing key court services to support the administration of justice and advance access to justice in the Trial Court. These services include the Court Service Centers, the Trial Court Law Libraries. https://www.mass.gov/orgs/court-services-law-libraries-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.Candidates are encouraged to include a cover letter with their application. Position Summary: Working within the Court Services and Law Libraries Department of the Office of Court Management, a Court Service Center (CSC) Support Specialist provides accurate legal information and court assistance for self-represented litigants and other members of the public to achieve better access to the Massachusetts justice system. All CSC Support Specialists use professional legal experience and knowledge of social service agencies and organizations to provide self-represented litigants with the resources they need to navigate the court system and best address their issues. This position is responsible for assisting on an array of court information, forms, resources, and referrals, through the Virtual Court Service Center and local Court Service Centers. The CSC Support Specialists also answer questions and direct self-represented litigants and members of the public to the proper court office for additional assistance as appropriate. Supervision Received: Receives general direction from the Court Service Center Manager in performing duties in accordance with established guidelines. Duties: • Assists in the daily operations of a Court Service Center including: • Greet and triages visitors to the center and makes referrals as appropriate; • Answers, screens, directs and places telephone calls to court users seeking assistance; • Ensures access for limited English proficient litigants and members of the public; • Assists self-represented litigants to gain access to Trial Court services by providing legal and procedural information; • Provides information and explanations about a variety of court processes, court rules, official documents, and forms; • Assists in the creation of self-help resources for self-represented court users; • Ensures that all Court Service Center materials for legal aid, community organizations and court department resources are updated regularly, including researching new resources and information; • Participates in regular meetings with the staff of the Court Service Center, as well as court officials from local area court divisions representing all Trial Court Departments in an effort to improve coordination and effectiveness; • Enters data daily, ensures statistical information is accurate, and assists in the preparation of statistical reports; • Assists the Manager and Staff Attorneys with educational workshops and programs; and • Performs other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Massachusetts Trial Court. Mission Understands, upholds, and communicates the Court Services and Law Libraries Department mission. Applied Knowledge Ability to provide accurate legal information and court assistance for self-represented litigants other members of the public for improving access to justice. Problem Solving Accurately can assesses operational and administrative problems in the Court Service Center and develop feasible solutions. Customer Service Conducts oneself in a courteous and professional manner to users of the Court Service Center. Responsive to the needs of self-represented litigants. Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals. Communication Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials, judges, and community resources is critical. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of CSC Support Specialist: • Graduation from high school or its equivalent and a (5) five years of Trial Court experience, or an equivalent combination of education and experience. Bachelor’s degree with court experience is a plus; • Bilingual skills and Court Service Center experience are preferred; • Considerable knowledge and familiarity with court procedures, documents and terminology; • Considerable knowledge of the work and role of legal service providers, social service state agencies, and related community resources; • Ability to maintain effective working relationships with Judges, court officials, attorneys, court employees and the general public; • Demonstrate ability to remain responsive to local court departments and ensure multi-lingual access to court related services; • Ability to identify and resolve customer service and queuing issues experienced at the Court Service Center; • Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments simultaneously; • Knowledge of and ability to use personal computers and related business software such as Microsoft Office, Adobe Acrobat; • Exceptional skills in using multi-media techniques: social media, web-based initiatives and digital resources to access and use local resources for referrals; • Ability to reach with hands and arms, bend, crouch, climb stairs, and lift materials weighing up to 30 pounds; and • Ability to exercise judgment and to work without close supervision. Closing Date/Time: 2024-07-26
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Court Interpreter - Middlesex County Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The posting will be used to fill various positions based on location and language need. **New hires for Interpreter positions are required to either have the NCSC Interpreter Certification of successfully complete the NCSC Interpreter Certification program during the first 2 years of employment. Failure to pass the written and oral certification examinations during the first 2 years of employment shall result in separation from employment. Interpreters must have the ability to travel to court locations in Middlesex County. First consideration will be given to those applicants that apply within the first 14 days. Position Summary: Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level positions. The position title reverts to the entry level when there is a vacancy. Court Interpreter I - This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter II - This is the second level position title within this series. Employees at this level are expected to perform higher level duties which require more advanced language proficiency, greater knowledge of court policies and procedures, and the ability to exercise more independent judgment. POSITION SUMMARY: Court Interpreters serve as certified staff interpreters who interpret legal proceedings for non-English speaking persons involved in court matters in accordance with regulations established by the Office of Court Interpreters (OCIS). The position title above the entry level requires the performance of more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. Supervision Received: Receives moderate direction from the Manager of Interpreter Services of the Trial Court and her/his designee and is evaluated for professional soundness and conformity to policy and established procedures. Duties: Court Interpreter I Duties: • Interprets simultaneously and consecutively for defendants, witnesses, and victims in court, for persons seeking assistance in court or from Probation Officers, for persons filing petitions, for prosecutors and for defense attorneys in interviewing defendants, witnesses, parents, plaintiffs, or victims, and for persons completing forms as specified in section 8.01 of the Standards and Procedures of the OCIS. • Produces initial drafts of translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Attends ongoing training provided or funded by OCIS or the Trial Court as part of continuing education requirements. Maintains records of interpreting and translating activities. • Must be willing to travel to the various divisions of the Trial Court as determined by the Manager, Court Interpreter Services. • Performs related duties as required. Court Interpreter II Duties: • Translates and review translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Oversees the activities of all interpreters assigned to them by OCIS, including supervising their interpreting and translating activities within his/her work unit. • Performs linguistic evaluations of per diem interpreters assigned to them by OCIS, including determining deficiencies, progress, and training needs. • Performs various training activities, including determining subjects/topics for training, developing training materials and serving as a trainer. • Performs various public relations activities such as addressing other agencies. • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Support Services Department missions. Applied Knowledge Demonstrates language proficiency, interpreter skills, and understands court policy and procedure. Problem Solving Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Interpreter I: • Bachelor's degree in a human services field, plus a minimum of four (4) years’ experience in legal, technical, medical, literary translation and/or interpretation, or an equivalent combination of education and experience. • Fully proficient in English and a foreign language. With Cross-cultural awareness. • Applicants are required to pass the State Court Interpreter Certification test as a pre-requisite for appointment to this position. • Certification pursuant to Massachusetts General Laws, Chapter 221C through the Office of Court Interpreter Services is an absolute requirement. • Ability to interpret in the simultaneous mode and the consecutive mode in court related proceedings. • Ability to maintain accurate and timely records including, but not limited to, data entry and collection of data. • Will generate monthly or other reports as needed. • Ability to establish work priorities and to work independently. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to travel to court locations. • Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation. • Must possess a general understanding of the operations of the Massachusetts Trial Court. Court Interpreter II Requirements: • A minimum of four (4) years’ service as a Court Interpreter I. • Advanced interpreter skills, advanced language proficiency, and an advanced understanding of and ability to explain of court proceedings. • Must exhibit full compliance with the Interpreter Code of Professional Conduct. Closing Date/Time: 2024-07-26
Apr 27, 2024
Full Time
Title: Court Interpreter - Middlesex County Pay Grade: Grade 17 Starting Pay:$79,771.83 Departmental Mission Statement: The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and trial transcripts of digitally recorded court proceedings for the bench, the bar, the public, and pro se, self-represented litigants (SRL). https://www.mass.gov/orgs/language-access-court-records-department Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. The posting will be used to fill various positions based on location and language need. **New hires for Interpreter positions are required to either have the NCSC Interpreter Certification of successfully complete the NCSC Interpreter Certification program during the first 2 years of employment. Failure to pass the written and oral certification examinations during the first 2 years of employment shall result in separation from employment. Interpreters must have the ability to travel to court locations in Middlesex County. First consideration will be given to those applicants that apply within the first 14 days. Position Summary: Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level positions. The position title reverts to the entry level when there is a vacancy. Court Interpreter I - This is the entry level position title within the series. Employees are expected to perform the full range of entry level duties and to train for the next higher level. Court Interpreter II - This is the second level position title within this series. Employees at this level are expected to perform higher level duties which require more advanced language proficiency, greater knowledge of court policies and procedures, and the ability to exercise more independent judgment. POSITION SUMMARY: Court Interpreters serve as certified staff interpreters who interpret legal proceedings for non-English speaking persons involved in court matters in accordance with regulations established by the Office of Court Interpreters (OCIS). The position title above the entry level requires the performance of more complex and varied work. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is a vacancy. Supervision Received: Receives moderate direction from the Manager of Interpreter Services of the Trial Court and her/his designee and is evaluated for professional soundness and conformity to policy and established procedures. Duties: Court Interpreter I Duties: • Interprets simultaneously and consecutively for defendants, witnesses, and victims in court, for persons seeking assistance in court or from Probation Officers, for persons filing petitions, for prosecutors and for defense attorneys in interviewing defendants, witnesses, parents, plaintiffs, or victims, and for persons completing forms as specified in section 8.01 of the Standards and Procedures of the OCIS. • Produces initial drafts of translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Attends ongoing training provided or funded by OCIS or the Trial Court as part of continuing education requirements. Maintains records of interpreting and translating activities. • Must be willing to travel to the various divisions of the Trial Court as determined by the Manager, Court Interpreter Services. • Performs related duties as required. Court Interpreter II Duties: • Translates and review translations of official forms, documents, public signs, letters and correspondence and other written material from English into a specified foreign language and vice versa as needed by OCIS. • Oversees the activities of all interpreters assigned to them by OCIS, including supervising their interpreting and translating activities within his/her work unit. • Performs linguistic evaluations of per diem interpreters assigned to them by OCIS, including determining deficiencies, progress, and training needs. • Performs various training activities, including determining subjects/topics for training, developing training materials and serving as a trainer. • Performs various public relations activities such as addressing other agencies. • Performs related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court. Mission Understands, upholds, and communicates the Trial Court and Support Services Department missions. Applied Knowledge Demonstrates language proficiency, interpreter skills, and understands court policy and procedure. Problem Solving Accurately assesses interpreter problems in the Trial Court and recommends and facilitates appropriate solutions. Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Commitment to Diversity Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Court Interpreter I: • Bachelor's degree in a human services field, plus a minimum of four (4) years’ experience in legal, technical, medical, literary translation and/or interpretation, or an equivalent combination of education and experience. • Fully proficient in English and a foreign language. With Cross-cultural awareness. • Applicants are required to pass the State Court Interpreter Certification test as a pre-requisite for appointment to this position. • Certification pursuant to Massachusetts General Laws, Chapter 221C through the Office of Court Interpreter Services is an absolute requirement. • Ability to interpret in the simultaneous mode and the consecutive mode in court related proceedings. • Ability to maintain accurate and timely records including, but not limited to, data entry and collection of data. • Will generate monthly or other reports as needed. • Ability to establish work priorities and to work independently. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to travel to court locations. • Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation. • Must possess a general understanding of the operations of the Massachusetts Trial Court. Court Interpreter II Requirements: • A minimum of four (4) years’ service as a Court Interpreter I. • Advanced interpreter skills, advanced language proficiency, and an advanced understanding of and ability to explain of court proceedings. • Must exhibit full compliance with the Interpreter Code of Professional Conduct. Closing Date/Time: 2024-07-26
CITY OF ORLANDO, FL
Orlando, Florida, United States
Description AIRPORT OPERATIONS OFFICER Salary: $44,500 Annually APPLICANTS WHO HAVE PREVIOUSLY APPLIED FOR THIS POSITION AND ARE STILL ACTIVE IN THE SELECTION PROCESS DO NOT NEED TO REAPPLY. IMPORTANT: All applicants are required to possess Florida law enforcement certification prior to being hired. Corrections officer certification does not apply. Candidates who possess law enforcement certification from a state other than Florida may apply. Candidates currently enrolled in a law enforcement academy in Florida may apply. DO NOT apply if you do not possess law enforcement certification or are not currently enrolled in a law enforcement academy in Florida. NATURE OF WORK: Performs professional law enforcement work to maintain order to protect the public, maintain law and order in a limited, specialized assignment, with job responsibilities specific to that assignment, which may include any or all of the following: detect and prevent crime, direct and control traffic, investigate and apprehend suspects involved in criminal activity, secure facilities and provide education and training. Work is performed under general supervision of a Police Sergeant. Specialized assignments may include the Greater Orlando Aviation Authority facilities, other transportation facilities, educational institutions or others specialized assignments. This position is considered permanent with the expectation that employees will consistently work 36 hours per week. This position is located at the Orlando International Airport. MINIMUM QUALIFICATIONS: All applicants are required to possess Florida law enforcement certification prior to being hired. High School diploma or G.E.D. Certificate which meets state standards. Meet the age requirement in accordance with Florida State Statutes (21 yrs. of age or more preferred), U.S. Citizen. Physical Condition must meet the standards. Meet vision requirements: One eye may be 20/100 corrected to 20/20; the other eye no more than 20/70 corrected to 20/20. Have good moral character, no felony convictions or, misdemeanor convictions involving moral character, perjury or false statements as outlined in the Florida State Statute. Must be able to meet the restrictive drug standard. Applicants must possess a valid Florida Drivers License and be certified as a law enforcement officer pursuant to Chapter 943, Florida Statutes prior to being hired. Minimum qualifications description: Criminal Conduct: Applicant will be disqualified if: 1. Applicant has been convicted of a felony crime; OR, 2. Applicant has been convicted of certain misdemeanor offenses, within five years of the date of application (please contact OPD Recruiting if you have questions about which misdemeanor crimes apply); OR, 3. Applicant has been convicted of any offense which can be considered domestic violence; OR, 4. Applicant admits to committing a felony crime within five years of the date of application; OR, 5. Applicant has pending misdemeanor or felony charges; OR, 6. Applicant, while employed as a law enforcement officer, has committed a felony crime; OR, 7. Any other criminal conduct may or may not disqualify an applicant, but will be considered on a case-by-case basis. Drug Use: The following drug-related activities affect an applicant’s eligibility for employment 1. Within one year of application or at any time following application, use or possession by applicant of cannabis that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding one year of application may, upon review of the totality of circumstances, disqualify applicant. 2. Within three years of application or at any time following application, use or possession by applicant of a controlled substance that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding three years of application may, upon review of the totality of circumstances, disqualify applicant. 3. Within ten years of application, sale by applicant of a substance controlled by Chapter 893, Florida Statutes, shall disqualify applicant from employment eligibility. Driving History: Applicant will be disqualified for traffic convictions under any of the following conditions: 1. One conviction within five years prior to the date of application and continuing to the date of employment: A. Voluntary or involuntary manslaughter resulting from the operation of a motor vehicle; OR B. Failing to stop and render aid, as required under any applicable State or Federal Law, in the event of a motor vehicle accident resulting in the death or personal injury of another; OR, C. Driving a motor vehicle or being in actual physical control while having an unlawful blood alcohol level or while under the influence of alcoholic beverages or any substances controlled under any State or Federal law; OR, D. Attempting to elude police. 2. One conviction within three years prior to the date of application and continuing to the date of employment: A. Driving a motor vehicle while driver's license is suspended or revoked for reasons other than financial responsibility; OR, B. Reckless driving. 3. Two convictions singly or in combination within three years prior to the date of application and continuing to the date of employment: A. Leaving the scene of an accident resulting in property damage of more than $50; OR, B. Unlawful speed resulting in an accident. 4. Five convictions singly or in combination within three years prior to the date of application and continuing to the date of employment of any traffic violations, except parking tickets, covered under any State or Federal law, or any valid ordinance of a municipality or county. 5. Traffic conviction record in which the accumulation of points resulted in the suspension of a driver's license within three years prior to the date of application and continuing to the date of employment. 6. Suspended or revoked driver's license for one of the following reasons within one year prior to the date of application and continuing to the date of employment: A. Failure to attend court ordered driving schools; OR, B. Failure to submit to a chemical test for intoxication or any suspension arising from an arrest or conviction for D.U.I. For the purposes of this section, issuance of a driver's license "For Business Purposes Only" will result in disqualification; OR, C. Failure to pay two or more traffic fines. The circumstances resulting in the non-payment of only one traffic fine will be evaluated on an individual basis and may or may not disqualify the applicant; OR, D. Financial responsibility (insurance cancellation, etc.) will be evaluated on an individual basis and may or may not disqualify the applicant. 7. Classified as a habitual traffic offender within the last ten (10) years. Employment History: Applicant will be disqualified if: 1. Applicant has been discharged or resigned to avoid discharge within the last three years for neglect of duties, violation of job safety standards, violation of rules or standards regarding conduct toward the public and violation of rules and standards governing punctuality and dependability; OR, 2. Applicant has been discharged or resigned to avoid discharge within the last three years for inability to meet performance standards in the same kind of work for which he/she is now applying, unless he/she has since established a stable and satisfactory record of employment or training in the law enforcement career field; OR, 3. Applicant's work record, including number and type of positions held, reasons for separations and duration of unemployment when considered in light of the type of work he/she is now seeking, indicates that he/she would be a poor employment risk; OR, 4. While employed as a sworn law enforcement officer, applicant appropriated money, property, or evidence for personal use or purpose; OR, 5. Applicant has pending charges before any state law enforcement licensing agency. ***PLEASE NOTE, WHILE THIS LIST DOES CONTAIN THE MAJORITY OF DISQUALIFIERS FOR THE POSITION, THIS DOES NOT INCLUDE THE COMPLETE DISQUALIFIER LIST. IF YOU HAVE A SPECIFIC SITUATION YOU WOULD LIKE TO DISCUSS WHICH YOU BELIEVE MAY DISQUALIFY YOU FROM THE APPLICATION PROCESS, PLEASE CONTACT THE ORLANDO POLICE DEPARTMENT’S RECRUITING SECTION AT 407.246.2459 OR send an email to recruit@orlando.gov PROBATIONARY PERIOD: Permanent status to this position requires a probationary period of twelve (12) months, during which time performance will be carefully evaluated. Permanent status will be granted only if work performance is judged to be satisfactory. Although this is a police officer position within the Orlando Police Department, it is a specialized position and not part of the general sworn workforce. In order to become a regular Orlando Police Officer, an Airport Operations Officer must apply for the regular police officer position and go through that selection process. If hired as a regular Orlando Police Officer, all requirements of that position must be met and the employee will first become a probationary police officer. IMPORTANT: PLEASE READ CAREFULLY: SIGNIFICANT SELECTION PROCESS INFORMATION As part of the examination process for the position of Airport Operations Officer, it will be necessary for the applicant to complete a Civil Service Exam (Frontline National Exam described below), Physical Assessment Tests (PATs), polygraph examinations, interview, medical exam, psychological evaluation and background check. Candidates should first complete this Airport Operations Officer application. Candidates must complete the entry-level law enforcement exam, Frontline National (Civil Service Exam). There are two different methods on how to complete this exam described below. There is additional information as to the content of this exam, on the National Testing Network’s (NTN’s) website at this link: Frontline National Exam . The two (2) options on how to complete the Frontline National Exam are: 1. If invited, applicants may complete the exam in-person in Orlando on a specific date determined by the Orlando Police Department. The exam is administered by the Orlando Police Department. There is NO COST to complete the exam in-person. Generally the exam is offered once per month. Applicants complete the exam in the morning. Applicants return to the testing venue in the afternoon, where results are divulged. Those passing the exam may have the opportunity to participate in the Physical Abilities Test (PAT) and potentially a panel interview that same day. OR 2. The second method for applicants to complete Frontline National is via the National Testing Network (NTN). Candidates complete the exam at their convenience and schedule via NTN’s website. www.nationaltestingnetwork.com NTN has multiple testing locations throughout the country or the option to complete the exam virtually. There is a $55.00 cost associated with completing the exam via NTN. Candidates must first ensure they meet ALL minimum qualifications for the position before scheduling an exam with NTN. Candidates will not be reimbursed by the City of Orlando-Orlando Police Department for any costs associated with NTN. Those completing the exam via NTN will be contacted by the Orlando Police Department as to whether they have “Passed/Failed” the exam. The applicants passing the exam will be provided additional instructions on the next steps of the process. If you have already completed Frontline National with NTN within the past 12 months from your Airport Operations Officer application date, your scores are still valid via NTN. You can contact NTN Support at 855-821-3761 and send your scores to the Airport Operations Officer-Orlando Police Department position via NTN for a cost of $12.00. Note: this only applies to those who have completed Frontline National with NTN within the past 12 months from the date of their Police Officer application. If applicants pass the Frontline National Exam (Civil Service Exam), they may be invited to complete a Physical Assessment Test (PAT), which is a 1.5 mile run in 16 minutes or less, complete at least 15 push-ups in one minute, and complete at least 25 sit-ups in one minute. Prior to taking the PAT, each applicant will be required to produce a completed PAT waiver. The waiver will be emailed to applicants at an appropriate time. The applicant will be required to complete a physical examination and an EKG by a physician of their choice. The physician will complete and sign the last page of the waiver, attesting to the fact that they have reviewed the applicant's health history, performed a physical examination, conducted an EKG, effectively clearing the applicant for participation in the above described physical assessment test. The Orlando Police Department offers full testing services for the position of police officer through National Testing Network, Inc. What to expect at the www.nationaltestingnetwork.com website: Review all information related to the Orlando Police Department’s Airport Operations Officer position, including minimum requirements and salary info. Detailed information about the testing process for entry level law enforcement testing (Fronline National Exam). Opportunity to take online practice tests at https://ergopracticetests.com/?FLB/ Schedule your own convenient test time. Take high quality job simulation tests in a standardized, fair testing environment. National Testing Network is a service provided to conduct entry level testing in a standardized, professional environment. National Testing Network does not replace the Orlando Police Department’s responsibility and decision making in the selection process. Certain candidates will be selected for additional screening. POSITION KNOWLEDGE, SKILLS AND ABILITIES: As relevant to particular assignment: • Knowledge of the principles, methods, and practices of law enforcement • Knowledge of various law enforcement and community service agencies • Knowledge of basic life saving techniques (CPR) • Knowledge of police report writing techniques • Knowledge of law enforcement procedures and operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations. • Skilled in defensive tactics. • Skilled in communicating with others, both verbally and in writing. • Skilled in the use of hand gun, police radio, and related equipment. • Ability to define problems, establish facts, and draw valid conclusions. • Ability to write technical reports and correspondence. • Ability to observe and record events accurately and completely. • Ability to conduct interviews. • Ability to establish and maintain effective relationships with citizens, co-workers and managers. • Ability to perform CPR and basic life saving activities. • Ability to read and comprehend technical literature. • Ability to handle routine public contacts. • Ability to exercise reasonable discretion and judgment. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Enters and exits vehicles quickly while wearing approximately 15 to 20 pounds of equipment. Night vision and peripheral vision are important. Runs, climbs over fences and walls to subdue suspects. Sits, while driving, for extended periods of time. Manual dexterity to use handcuffs, light flares, fire weapon, do CPR, etc. May lift objects and/or persons in excess of 50 pounds. May stand for extended periods of time when directing traffic and controlling crowds. Exposed to extreme weather conditions such as heat, cold, rain and potentially dangerous environments. Exposed to putrid odors, diseases, chemicals, and excessive noise. EQUAL OPPORTUNITY EMPLOYER The Orlando Police Department is firmly committed to equal employment opportunity and provides for equal opportunity before and during employment with the Department for all applicants and employees regardless of race, color, religion, sex, age, national origin, political affiliation, disability, marital status, or other similar factors not job related. The Department's policy of equality of opportunity applies to all levels of employment in the Department and to all job classifications. In addition, it is the responsibility of each department manager and supervisor to give the Department's non-discrimination policy full support through leadership and by personal example. In addition, it is the duty of each employee to help maintain a work environment which is conducive to and which reflects the Department's commitment to equal employment opportunity. Every effort will be made to employ and retain qualified individuals with disabilities. In compliance with the Americans with Disabilities Act of July 26, 1990, the Orlando Police Department exercises an affirmative duty to make reasonable accommodations to qualified applicants with disabilities and employees so that qualified individuals can perform the essential functions of a job. For further information on the position please call 407.246.2459 or email questions to: recruit@ orlando.gov BENEFITS: INSURANCE: Medical, dental, vision, disability and life insurance available PERSONAL LEAVE: Employment to second anniversary 2.62 hrs. per week Over two (2) years to seventh anniversary 3.31 hrs. per week Over seven (7) years to sixteenth anniversary 4.01 per week Over sixteen (16) years up to twentieth anniversary 4.70 hrs. per week Over twenty (20) years 4.82 hrs. per week RETIREMENT PLAN: 401 (a) Defined Contribution (DC) Retirement Plan City contributes 7% of your salary to the plan and matches up to 3% of your contributions. Generous vesting schedule. Begin vesting in the employer's contributions at 3 years of service and are fully vested at 6 years of service. Ability to contribute an additional 7% post tax dollars into the plan. Variety of investments options and ability to change these options at any time. Loan options and rollover options. Optional Retirement Savings Plans - Deferred Compensation and Roth IRA Plans are designed to supplement retirement income. No City contributions towards these plans. NOTE: Participation in the DC Retirement Plan is effective on the first day of the month following 90 days of employment. EDUCATION REIMBURSEMENT: Eligible for $700 per fiscal year. COURT TIME COMPENSATION: SHIFT DIFFERENTIAL: To qualify for shift differential, the majority of the normal work shift must fall between the hours of 5:00 p.m. to 7:00 a.m. For Example, if shift hours are 3:00 p.m. to 11:00 p.m., six of the eight hours fall within the differential time frame; therefore, shift differential will be paid for the entire shift. LONGEVITY PAYMENT: Years Payment 0 - 4 $0.00 5 - 9 $300 10 - 14 $500 14 - 19 $800 20 - 24 $1,000 25+ $1,150 Closing Date/Time: Continuous
Apr 22, 2024
Part Time
Description AIRPORT OPERATIONS OFFICER Salary: $44,500 Annually APPLICANTS WHO HAVE PREVIOUSLY APPLIED FOR THIS POSITION AND ARE STILL ACTIVE IN THE SELECTION PROCESS DO NOT NEED TO REAPPLY. IMPORTANT: All applicants are required to possess Florida law enforcement certification prior to being hired. Corrections officer certification does not apply. Candidates who possess law enforcement certification from a state other than Florida may apply. Candidates currently enrolled in a law enforcement academy in Florida may apply. DO NOT apply if you do not possess law enforcement certification or are not currently enrolled in a law enforcement academy in Florida. NATURE OF WORK: Performs professional law enforcement work to maintain order to protect the public, maintain law and order in a limited, specialized assignment, with job responsibilities specific to that assignment, which may include any or all of the following: detect and prevent crime, direct and control traffic, investigate and apprehend suspects involved in criminal activity, secure facilities and provide education and training. Work is performed under general supervision of a Police Sergeant. Specialized assignments may include the Greater Orlando Aviation Authority facilities, other transportation facilities, educational institutions or others specialized assignments. This position is considered permanent with the expectation that employees will consistently work 36 hours per week. This position is located at the Orlando International Airport. MINIMUM QUALIFICATIONS: All applicants are required to possess Florida law enforcement certification prior to being hired. High School diploma or G.E.D. Certificate which meets state standards. Meet the age requirement in accordance with Florida State Statutes (21 yrs. of age or more preferred), U.S. Citizen. Physical Condition must meet the standards. Meet vision requirements: One eye may be 20/100 corrected to 20/20; the other eye no more than 20/70 corrected to 20/20. Have good moral character, no felony convictions or, misdemeanor convictions involving moral character, perjury or false statements as outlined in the Florida State Statute. Must be able to meet the restrictive drug standard. Applicants must possess a valid Florida Drivers License and be certified as a law enforcement officer pursuant to Chapter 943, Florida Statutes prior to being hired. Minimum qualifications description: Criminal Conduct: Applicant will be disqualified if: 1. Applicant has been convicted of a felony crime; OR, 2. Applicant has been convicted of certain misdemeanor offenses, within five years of the date of application (please contact OPD Recruiting if you have questions about which misdemeanor crimes apply); OR, 3. Applicant has been convicted of any offense which can be considered domestic violence; OR, 4. Applicant admits to committing a felony crime within five years of the date of application; OR, 5. Applicant has pending misdemeanor or felony charges; OR, 6. Applicant, while employed as a law enforcement officer, has committed a felony crime; OR, 7. Any other criminal conduct may or may not disqualify an applicant, but will be considered on a case-by-case basis. Drug Use: The following drug-related activities affect an applicant’s eligibility for employment 1. Within one year of application or at any time following application, use or possession by applicant of cannabis that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding one year of application may, upon review of the totality of circumstances, disqualify applicant. 2. Within three years of application or at any time following application, use or possession by applicant of a controlled substance that would constitute a violation of Chapter 893, Florida Statutes, shall disqualify the applicant from employment consideration. Such use or possession by applicant preceding three years of application may, upon review of the totality of circumstances, disqualify applicant. 3. Within ten years of application, sale by applicant of a substance controlled by Chapter 893, Florida Statutes, shall disqualify applicant from employment eligibility. Driving History: Applicant will be disqualified for traffic convictions under any of the following conditions: 1. One conviction within five years prior to the date of application and continuing to the date of employment: A. Voluntary or involuntary manslaughter resulting from the operation of a motor vehicle; OR B. Failing to stop and render aid, as required under any applicable State or Federal Law, in the event of a motor vehicle accident resulting in the death or personal injury of another; OR, C. Driving a motor vehicle or being in actual physical control while having an unlawful blood alcohol level or while under the influence of alcoholic beverages or any substances controlled under any State or Federal law; OR, D. Attempting to elude police. 2. One conviction within three years prior to the date of application and continuing to the date of employment: A. Driving a motor vehicle while driver's license is suspended or revoked for reasons other than financial responsibility; OR, B. Reckless driving. 3. Two convictions singly or in combination within three years prior to the date of application and continuing to the date of employment: A. Leaving the scene of an accident resulting in property damage of more than $50; OR, B. Unlawful speed resulting in an accident. 4. Five convictions singly or in combination within three years prior to the date of application and continuing to the date of employment of any traffic violations, except parking tickets, covered under any State or Federal law, or any valid ordinance of a municipality or county. 5. Traffic conviction record in which the accumulation of points resulted in the suspension of a driver's license within three years prior to the date of application and continuing to the date of employment. 6. Suspended or revoked driver's license for one of the following reasons within one year prior to the date of application and continuing to the date of employment: A. Failure to attend court ordered driving schools; OR, B. Failure to submit to a chemical test for intoxication or any suspension arising from an arrest or conviction for D.U.I. For the purposes of this section, issuance of a driver's license "For Business Purposes Only" will result in disqualification; OR, C. Failure to pay two or more traffic fines. The circumstances resulting in the non-payment of only one traffic fine will be evaluated on an individual basis and may or may not disqualify the applicant; OR, D. Financial responsibility (insurance cancellation, etc.) will be evaluated on an individual basis and may or may not disqualify the applicant. 7. Classified as a habitual traffic offender within the last ten (10) years. Employment History: Applicant will be disqualified if: 1. Applicant has been discharged or resigned to avoid discharge within the last three years for neglect of duties, violation of job safety standards, violation of rules or standards regarding conduct toward the public and violation of rules and standards governing punctuality and dependability; OR, 2. Applicant has been discharged or resigned to avoid discharge within the last three years for inability to meet performance standards in the same kind of work for which he/she is now applying, unless he/she has since established a stable and satisfactory record of employment or training in the law enforcement career field; OR, 3. Applicant's work record, including number and type of positions held, reasons for separations and duration of unemployment when considered in light of the type of work he/she is now seeking, indicates that he/she would be a poor employment risk; OR, 4. While employed as a sworn law enforcement officer, applicant appropriated money, property, or evidence for personal use or purpose; OR, 5. Applicant has pending charges before any state law enforcement licensing agency. ***PLEASE NOTE, WHILE THIS LIST DOES CONTAIN THE MAJORITY OF DISQUALIFIERS FOR THE POSITION, THIS DOES NOT INCLUDE THE COMPLETE DISQUALIFIER LIST. IF YOU HAVE A SPECIFIC SITUATION YOU WOULD LIKE TO DISCUSS WHICH YOU BELIEVE MAY DISQUALIFY YOU FROM THE APPLICATION PROCESS, PLEASE CONTACT THE ORLANDO POLICE DEPARTMENT’S RECRUITING SECTION AT 407.246.2459 OR send an email to recruit@orlando.gov PROBATIONARY PERIOD: Permanent status to this position requires a probationary period of twelve (12) months, during which time performance will be carefully evaluated. Permanent status will be granted only if work performance is judged to be satisfactory. Although this is a police officer position within the Orlando Police Department, it is a specialized position and not part of the general sworn workforce. In order to become a regular Orlando Police Officer, an Airport Operations Officer must apply for the regular police officer position and go through that selection process. If hired as a regular Orlando Police Officer, all requirements of that position must be met and the employee will first become a probationary police officer. IMPORTANT: PLEASE READ CAREFULLY: SIGNIFICANT SELECTION PROCESS INFORMATION As part of the examination process for the position of Airport Operations Officer, it will be necessary for the applicant to complete a Civil Service Exam (Frontline National Exam described below), Physical Assessment Tests (PATs), polygraph examinations, interview, medical exam, psychological evaluation and background check. Candidates should first complete this Airport Operations Officer application. Candidates must complete the entry-level law enforcement exam, Frontline National (Civil Service Exam). There are two different methods on how to complete this exam described below. There is additional information as to the content of this exam, on the National Testing Network’s (NTN’s) website at this link: Frontline National Exam . The two (2) options on how to complete the Frontline National Exam are: 1. If invited, applicants may complete the exam in-person in Orlando on a specific date determined by the Orlando Police Department. The exam is administered by the Orlando Police Department. There is NO COST to complete the exam in-person. Generally the exam is offered once per month. Applicants complete the exam in the morning. Applicants return to the testing venue in the afternoon, where results are divulged. Those passing the exam may have the opportunity to participate in the Physical Abilities Test (PAT) and potentially a panel interview that same day. OR 2. The second method for applicants to complete Frontline National is via the National Testing Network (NTN). Candidates complete the exam at their convenience and schedule via NTN’s website. www.nationaltestingnetwork.com NTN has multiple testing locations throughout the country or the option to complete the exam virtually. There is a $55.00 cost associated with completing the exam via NTN. Candidates must first ensure they meet ALL minimum qualifications for the position before scheduling an exam with NTN. Candidates will not be reimbursed by the City of Orlando-Orlando Police Department for any costs associated with NTN. Those completing the exam via NTN will be contacted by the Orlando Police Department as to whether they have “Passed/Failed” the exam. The applicants passing the exam will be provided additional instructions on the next steps of the process. If you have already completed Frontline National with NTN within the past 12 months from your Airport Operations Officer application date, your scores are still valid via NTN. You can contact NTN Support at 855-821-3761 and send your scores to the Airport Operations Officer-Orlando Police Department position via NTN for a cost of $12.00. Note: this only applies to those who have completed Frontline National with NTN within the past 12 months from the date of their Police Officer application. If applicants pass the Frontline National Exam (Civil Service Exam), they may be invited to complete a Physical Assessment Test (PAT), which is a 1.5 mile run in 16 minutes or less, complete at least 15 push-ups in one minute, and complete at least 25 sit-ups in one minute. Prior to taking the PAT, each applicant will be required to produce a completed PAT waiver. The waiver will be emailed to applicants at an appropriate time. The applicant will be required to complete a physical examination and an EKG by a physician of their choice. The physician will complete and sign the last page of the waiver, attesting to the fact that they have reviewed the applicant's health history, performed a physical examination, conducted an EKG, effectively clearing the applicant for participation in the above described physical assessment test. The Orlando Police Department offers full testing services for the position of police officer through National Testing Network, Inc. What to expect at the www.nationaltestingnetwork.com website: Review all information related to the Orlando Police Department’s Airport Operations Officer position, including minimum requirements and salary info. Detailed information about the testing process for entry level law enforcement testing (Fronline National Exam). Opportunity to take online practice tests at https://ergopracticetests.com/?FLB/ Schedule your own convenient test time. Take high quality job simulation tests in a standardized, fair testing environment. National Testing Network is a service provided to conduct entry level testing in a standardized, professional environment. National Testing Network does not replace the Orlando Police Department’s responsibility and decision making in the selection process. Certain candidates will be selected for additional screening. POSITION KNOWLEDGE, SKILLS AND ABILITIES: As relevant to particular assignment: • Knowledge of the principles, methods, and practices of law enforcement • Knowledge of various law enforcement and community service agencies • Knowledge of basic life saving techniques (CPR) • Knowledge of police report writing techniques • Knowledge of law enforcement procedures and operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations • Knowledge of Federal, State, and City criminal laws and ordinances and the criminal justice system operations. • Skilled in defensive tactics. • Skilled in communicating with others, both verbally and in writing. • Skilled in the use of hand gun, police radio, and related equipment. • Ability to define problems, establish facts, and draw valid conclusions. • Ability to write technical reports and correspondence. • Ability to observe and record events accurately and completely. • Ability to conduct interviews. • Ability to establish and maintain effective relationships with citizens, co-workers and managers. • Ability to perform CPR and basic life saving activities. • Ability to read and comprehend technical literature. • Ability to handle routine public contacts. • Ability to exercise reasonable discretion and judgment. PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Enters and exits vehicles quickly while wearing approximately 15 to 20 pounds of equipment. Night vision and peripheral vision are important. Runs, climbs over fences and walls to subdue suspects. Sits, while driving, for extended periods of time. Manual dexterity to use handcuffs, light flares, fire weapon, do CPR, etc. May lift objects and/or persons in excess of 50 pounds. May stand for extended periods of time when directing traffic and controlling crowds. Exposed to extreme weather conditions such as heat, cold, rain and potentially dangerous environments. Exposed to putrid odors, diseases, chemicals, and excessive noise. EQUAL OPPORTUNITY EMPLOYER The Orlando Police Department is firmly committed to equal employment opportunity and provides for equal opportunity before and during employment with the Department for all applicants and employees regardless of race, color, religion, sex, age, national origin, political affiliation, disability, marital status, or other similar factors not job related. The Department's policy of equality of opportunity applies to all levels of employment in the Department and to all job classifications. In addition, it is the responsibility of each department manager and supervisor to give the Department's non-discrimination policy full support through leadership and by personal example. In addition, it is the duty of each employee to help maintain a work environment which is conducive to and which reflects the Department's commitment to equal employment opportunity. Every effort will be made to employ and retain qualified individuals with disabilities. In compliance with the Americans with Disabilities Act of July 26, 1990, the Orlando Police Department exercises an affirmative duty to make reasonable accommodations to qualified applicants with disabilities and employees so that qualified individuals can perform the essential functions of a job. For further information on the position please call 407.246.2459 or email questions to: recruit@ orlando.gov BENEFITS: INSURANCE: Medical, dental, vision, disability and life insurance available PERSONAL LEAVE: Employment to second anniversary 2.62 hrs. per week Over two (2) years to seventh anniversary 3.31 hrs. per week Over seven (7) years to sixteenth anniversary 4.01 per week Over sixteen (16) years up to twentieth anniversary 4.70 hrs. per week Over twenty (20) years 4.82 hrs. per week RETIREMENT PLAN: 401 (a) Defined Contribution (DC) Retirement Plan City contributes 7% of your salary to the plan and matches up to 3% of your contributions. Generous vesting schedule. Begin vesting in the employer's contributions at 3 years of service and are fully vested at 6 years of service. Ability to contribute an additional 7% post tax dollars into the plan. Variety of investments options and ability to change these options at any time. Loan options and rollover options. Optional Retirement Savings Plans - Deferred Compensation and Roth IRA Plans are designed to supplement retirement income. No City contributions towards these plans. NOTE: Participation in the DC Retirement Plan is effective on the first day of the month following 90 days of employment. EDUCATION REIMBURSEMENT: Eligible for $700 per fiscal year. COURT TIME COMPENSATION: SHIFT DIFFERENTIAL: To qualify for shift differential, the majority of the normal work shift must fall between the hours of 5:00 p.m. to 7:00 a.m. For Example, if shift hours are 3:00 p.m. to 11:00 p.m., six of the eight hours fall within the differential time frame; therefore, shift differential will be paid for the entire shift. LONGEVITY PAYMENT: Years Payment 0 - 4 $0.00 5 - 9 $300 10 - 14 $500 14 - 19 $800 20 - 24 $1,000 25+ $1,150 Closing Date/Time: Continuous
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Audio Visual System Specialist Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/judicial-information-services-department Notes: Applicants should provide Salary Requirements with their submissions. Position Summary: As a member of the Judiciary’s Audio Visual Team, the AV System Specialist will assist with all aspects of Audio/Visual for the Trial Court. The AVSS is responsible for but not limited to: the maintenance and upgrading of all AV products and services, oversight of the installation and/or upkeep of AV connected hardware and systems, supporting A/V services within courtrooms as well as digital signage within all courthouses, and providing technical assistance and advice to Trial Court Divisions and Offices in regard to all things Audio/Visual. SUPERVISION RECEIVED: The AV System Specialist reports to the AV Services Manager and receives general direction in performing duties in accordance with established guidelines. Duties: • Travels to courts statewide to provide FTR/AV assistance to court divisions, court departments and offices as needed. • Participates in the design, procurement, development, implementation, and maintenance of court digital recording systems. • Manages large implementation projects. • Develops and maintains project & end user documentation including but not limited to the labeling of all end points/system at both the device level and the user level. • Develops training materials and trains users in the use of hardware and software. • Works with the Trial Court’s Office of Court Management, Court Capital, Facilities Management Office and the Security Department on the telecommunications and video/audio aspects of the Trial Court’s courthouse construction and renovation projects. • Recommend, create, document, and oversee appropriate procedures that involve FTR/AV activities with court divisions, court departments and offices to improve Trial Court communications including but not limited to training procedures for JISD support staff and all end users. • Assist the AV Services Manager in the preparation of Request for Response (RFR) documents based on site visits and other research. • Review of vendor proposals and quotes with court personnel and consult as necessary. • Supervises and recommends procedures involving the installation of structured cabling throughout all court locations. • Prepare project reports as requested by AV Services Manager and the Deputy CIO of Service Delivery. Keep accurate files and records of project status and activities. • Maintain and develop strong relationships with all Trial Court staff and departments through direct interaction and a focus on continuous improvement of service, on time delivery, responsiveness, and problem solving • Review & understand statement of works and project contracts to determine time to deliver, allotment of available and required internal and/or third-party resources to various phases of the project/projects • Review project status weekly to keep it on schedule, identify problem areas, and lead resolution efforts. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: • Bachelor’s Degree and three (3) years of applicable audio/visual service delivery work experience. • Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. Additional Qualifications and Skills • Strong vendor management skills. • Experience with courtroom technologies, FTR and CourtSmart is preferred; • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies. • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as ServiceNow. • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. • Troubleshoot and solve project related issues. • Effective communication and interaction with Trial Court staff, vendors and colleagues. Closing Date/Time: 2024-07-26
Apr 19, 2024
Full Time
Title: Audio Visual System Specialist Pay Grade: Management Starting Pay: $88,695.37 Departmental Mission Statement: Enhance access to justice through the effective use of technology. Partner with Judges and all Court Staff to use technology to speed the delivery of justice. Build a culture that values transparency, collaboration, inclusivity, and continuous improvement. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/judicial-information-services-department Notes: Applicants should provide Salary Requirements with their submissions. Position Summary: As a member of the Judiciary’s Audio Visual Team, the AV System Specialist will assist with all aspects of Audio/Visual for the Trial Court. The AVSS is responsible for but not limited to: the maintenance and upgrading of all AV products and services, oversight of the installation and/or upkeep of AV connected hardware and systems, supporting A/V services within courtrooms as well as digital signage within all courthouses, and providing technical assistance and advice to Trial Court Divisions and Offices in regard to all things Audio/Visual. SUPERVISION RECEIVED: The AV System Specialist reports to the AV Services Manager and receives general direction in performing duties in accordance with established guidelines. Duties: • Travels to courts statewide to provide FTR/AV assistance to court divisions, court departments and offices as needed. • Participates in the design, procurement, development, implementation, and maintenance of court digital recording systems. • Manages large implementation projects. • Develops and maintains project & end user documentation including but not limited to the labeling of all end points/system at both the device level and the user level. • Develops training materials and trains users in the use of hardware and software. • Works with the Trial Court’s Office of Court Management, Court Capital, Facilities Management Office and the Security Department on the telecommunications and video/audio aspects of the Trial Court’s courthouse construction and renovation projects. • Recommend, create, document, and oversee appropriate procedures that involve FTR/AV activities with court divisions, court departments and offices to improve Trial Court communications including but not limited to training procedures for JISD support staff and all end users. • Assist the AV Services Manager in the preparation of Request for Response (RFR) documents based on site visits and other research. • Review of vendor proposals and quotes with court personnel and consult as necessary. • Supervises and recommends procedures involving the installation of structured cabling throughout all court locations. • Prepare project reports as requested by AV Services Manager and the Deputy CIO of Service Delivery. Keep accurate files and records of project status and activities. • Maintain and develop strong relationships with all Trial Court staff and departments through direct interaction and a focus on continuous improvement of service, on time delivery, responsiveness, and problem solving • Review & understand statement of works and project contracts to determine time to deliver, allotment of available and required internal and/or third-party resources to various phases of the project/projects • Review project status weekly to keep it on schedule, identify problem areas, and lead resolution efforts. • Perform related duties as required. Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas: Ethics and Values Communicates and demonstrates the ethics and values of the Judicial Branch. Mission Understands, upholds, and communicates the Judicial Branch and Information Services missions. Applied Knowledge Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions Continuous Learning Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development. Commitment to Diversity Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds. Customer Service Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary. Collaboration Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals. Problem Solving Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions. Minimum Requirements: • Bachelor’s Degree and three (3) years of applicable audio/visual service delivery work experience. • Equivalent combinations of education and/or relevant experience will be considered for meeting the minimum qualifications. Additional Qualifications and Skills • Strong vendor management skills. • Experience with courtroom technologies, FTR and CourtSmart is preferred; • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization. • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term. • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies. • Demonstrated experience developing and implementing technical education and awareness programs and strategies. • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies. • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals. • Familiarity with ticketing system such as ServiceNow. • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives. • Detail oriented focus on quality work product, with a strong attention to detail including the commitment to proofread for accuracy. • Excellent collaboration and communication skills. • Ability to travel to work sites and to assist at emergencies and/or events as needed. • Troubleshoot and solve project related issues. • Effective communication and interaction with Trial Court staff, vendors and colleagues. Closing Date/Time: 2024-07-26
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER C1003E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE- EMERGENCY FILING PERIOD We will begin accepting applications on Friday, February 23, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II . Essential Job Functions Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. An Administrative Services Manager II is responsible for a combination of the following job functions, as it relates to Examinations, Recruitment and/or Personnel Operations: Provides the support needed to hire positions that will be providing encampment resolutions services as it relates to activities such as trash and sanitary services, monitoring of illegal dumping, and addressing community and Board requests related to encampments. Manages a staff of subordinate supervisors and analysts providing personnel operation services in departmental recruitment, and examinations, particularly for Public Works staff that will be essential for advancing homeless initiatives related to housing and on-site services at encampments. HR staff will need to support Public Works in attracting and recruiting staff who have the appropriate skills and experience needed for homeless response efforts, including experience in information technology and Geographic Information Systems, permitting for interim, permanent, and affordable housing, as well experience as building inspectors, contract monitors, and program managers who can oversee programs and services that assist People Experiencing Homelessness (PEH). Participates in interviewing and selecting staff; establishing performance requirements and personal development targets; regularly monitoring performance and providing training, coaching, and recommendations on performance improvement; and taking disciplinary action in accordance with County Policies. Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations), participating in meetings, making presentations, and coordinating activities with County and departmental staff, consultants, outside agencies, etcetera, to ensure that programs, especially those focused on PEH-related initiatives, are successfully implemented. Provides administrative and technical supervision to staff performing the various functions in Exams/Recruitment unit such as composing job postings, recruitment, and applicant assessment for critical classifications supporting both direct and indirect services and programs that benefit PEH. Provides administrative and technical supervision to staff performing the various functions in Personnel Operations unit such as reviewing and processing personnel action requests (PARs) for new hires, transfers, and promotions; conducting live scans; and coordinating the selection interview process for critical classifications supporting both direct and indirect services and programs that benefit PEH. Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information. Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Requirements MINIMUM REQUIREMENTS: Option I : A Bachelor's degree from an accredited college or university - AND - Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option II : Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class (Item #1002). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIREABLE QUALIFICATIONS: Two years experience with employee onboarding, processing employee transactions, live scans, salary placements, and bonuses. Two years developing recruitment strategies, advertising job openings, screening applications, administering assessments, and generating eligible list. Two years conducting job analysis, developing assessments, validating assessments, and analyzing assessment data. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name : Airess Batungbakal Department Contact Phone : (626) 458-2141 Department Contact Email: abatungbakal@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER C1003E-EA TYPE OF RECRUITMENT OPEN COMPETITIVE- EMERGENCY FILING PERIOD We will begin accepting applications on Friday, February 23, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager II vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager II . Essential Job Functions Supervises a unit of analysts responsible for performing a full range of difficult to complex analytical assignments within one or more administrative functional areas and makes recommendations on highly complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. An Administrative Services Manager II is responsible for a combination of the following job functions, as it relates to Examinations, Recruitment and/or Personnel Operations: Provides the support needed to hire positions that will be providing encampment resolutions services as it relates to activities such as trash and sanitary services, monitoring of illegal dumping, and addressing community and Board requests related to encampments. Manages a staff of subordinate supervisors and analysts providing personnel operation services in departmental recruitment, and examinations, particularly for Public Works staff that will be essential for advancing homeless initiatives related to housing and on-site services at encampments. HR staff will need to support Public Works in attracting and recruiting staff who have the appropriate skills and experience needed for homeless response efforts, including experience in information technology and Geographic Information Systems, permitting for interim, permanent, and affordable housing, as well experience as building inspectors, contract monitors, and program managers who can oversee programs and services that assist People Experiencing Homelessness (PEH). Participates in interviewing and selecting staff; establishing performance requirements and personal development targets; regularly monitoring performance and providing training, coaching, and recommendations on performance improvement; and taking disciplinary action in accordance with County Policies. Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations), participating in meetings, making presentations, and coordinating activities with County and departmental staff, consultants, outside agencies, etcetera, to ensure that programs, especially those focused on PEH-related initiatives, are successfully implemented. Provides administrative and technical supervision to staff performing the various functions in Exams/Recruitment unit such as composing job postings, recruitment, and applicant assessment for critical classifications supporting both direct and indirect services and programs that benefit PEH. Provides administrative and technical supervision to staff performing the various functions in Personnel Operations unit such as reviewing and processing personnel action requests (PARs) for new hires, transfers, and promotions; conducting live scans; and coordinating the selection interview process for critical classifications supporting both direct and indirect services and programs that benefit PEH. Plans, organizes, assigns, and evaluates the work of journey-level analysts assigned to a unit or project team; with staff, develops, implements and monitors work plans to achieve assigned objectives; provides input and monitors performance; participates in developing, implementing and evaluating plans, processes and procedures to achieve established goals and objectives in accordance with department standards. Participates in interviewing and selecting new unit staff; establishes performance requirements and personal development targets; regularly monitors performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; subject to management concurrence, takes disciplinary action in accordance with County policies. Plans and conducts highly complex and sensitive research assignments requiring the development of study criteria, locating and gathering of data from multiple sources and interpretation of conflicting and ambiguous data to reach sound conclusions; identifies research problems and challenges, and devises analytical methods and techniques required to accomplish assignment objectives; develops statistical and information-gathering processes to ensure quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Compiles information by grouping and/or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate meeting specific analytical requirements. Uses qualitative and/or quantitative analytical methods in order to identify and evaluate highly complex issues, summarize findings and draw fact based conclusions often based upon large amounts of ambiguous and/or conflicting information. Analyzes highly complex operational, financial, program and other issues and makes recommendations on appropriate courses of action; participates in the development of options and positions that meet objectives and best balance the interest of various stakeholders; develops and/or recommends the development of major programs or policies to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success. Prepares a variety of documents (e.g., reports, business correspondence, memoranda) often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information to various audiences (e.g., departmental personnel, members of the public, governing boards). Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies/organizations) often on highly sensitive, contentious and confidential issues; participates in meetings to make presentations, provide advice and/or consultation services, resolve conflicts, mediate disputes, and negotiate agreements; coordinates activities with County central agency and departmental staff, consultants, outside agencies, etc. to ensure that programs are successfully implemented. Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and programs are proceeding as planned; monitors emerging issues and concerns in order to develop timely proactive responses. Evaluates the effectiveness of various programs by comparing program outcomes to program goals in order to determine whether to continue, modify, or discontinue programs. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and requirements. Requirements MINIMUM REQUIREMENTS: Option I : A Bachelor's degree from an accredited college or university - AND - Three years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option II : Five years of experience performing analytical assignments, two years of which must have been at the level of a journey-level analyst* or higher, within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. *Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class (Item #1002). LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIREABLE QUALIFICATIONS: Two years experience with employee onboarding, processing employee transactions, live scans, salary placements, and bonuses. Two years developing recruitment strategies, advertising job openings, screening applications, administering assessments, and generating eligible list. Two years conducting job analysis, developing assessments, validating assessments, and analyzing assessment data. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name : Airess Batungbakal Department Contact Phone : (626) 458-2141 Department Contact Email: abatungbakal@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER C1004B-EA TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY FILING PERIOD We will begin accepting applications on Wednesday, February 14, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager III vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager III . Essential Job Functions Positions allocable to this management-level class are typically located in the central administrative office of line departments and report to a higher-level manager. Incumbents are responsible for directing, through subordinate, professional administrative supervisors, a section composed of multiple units responsible for providing professional administrative services in such areas as human resources, budget, finance, contracts and other closely related administrative functional areas. Assignments require the use of care and discretion in the handling of confidential and sensitive information used to either make decisions which significantly impact departmental programs and administrative operations, or support decisions made by higher-level management. An Administrative Services Manager III is responsible for a combination of the following job functions: Plans, organizes, controls, integrates and evaluates the work of the assigned section; with subordinate supervisors and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of the division budget. Manages, supervises and oversees the development, implementation and evaluation of plans, programs, policies, work processes, systems and procedures to achieve annual goals, objectives and standards; identifies and works with supervisors and staff to research and act on opportunities to improve or maximize section performance, efficiency and effectiveness; develops performance metrics and evaluates section performance. Manages section staff by establishing performance requirements and personal development targets; regularly evaluates performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; interviews and selects new staff; subject to concurrence of higher level management, initiates and recommends disciplinary action in accordance with Civil Service Rules and County policies. Prepares and/or directs the preparation of, and reviews, a variety of documents such as Board letters and memos, as well as reports and business correspondence to executive management and the Chief Executive Office or other centralized department, or external regulatory agencies, often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation, database and spreadsheet) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., governing boards, executive management, the Chief Information Office, County Counsel, departmental personnel, and members of the public). Directs and oversees highly complex and sensitive research assignments requiring a substantial depth of analysis using qualitative and/or quantitative analytical methods; defines study parameters and objectives, and develops statistical and information-gathering processes to ensure the quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Interacts with individuals from a variety of organizations (e.g., Board deputies, management from centralized County agencies, members from municipalities, State and federal legislative bodies, and other external agencies) to represent the department on highly sensitive, contentious and confidential issues; makes presentations, provides advice and/or consultation services, resolves conflicts, mediates disputes, and negotiates agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented. Actively participates in the development of options, programs, services and positions that meet objectives and best balance the interests of various stakeholders; provides the highest level of technical review on the development of programs and/or policies designed to address problems or improve operations, through strategic advocacy. Oversees auditing activities and the ongoing evaluation of processes and programs to ensure effectiveness, efficiencies and compliance, as well as to ensure that processes are capable and stable, and programs are proceeding as planned; addresses emerging issues and concerns in order to develop timely, proactive responses. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and the requirements of professional standards. Requirements MINIMUM REQUIREMENTS Option 1 : Two years of bona-fide supervisory experience* over a unit of analysts performing assignments within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field - AND - two additional years of experience at the level of a journey analyst** or higher within one or more of these administrative fields. Option 2 : Two years of any bona-fide supervisory experience* - AND - four years of experience at the level of a journey analyst** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option 3: Two years of experience at the level of a senior analyst *** or higher functioning in a consultative role in the Department of Auditor-Controller, Chief Executive Office, Department of Human Resources, or Internal Services Department's Countywide Contracts Division, interpreting and applying County policies, rules, and regulations and providing direction, guidance, and advice to management and administrative staff in County line departments - AND - four years of experience at the level of a journey analyst** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts, or other closely-related administrative field. *Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. **Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related, sensitive and confidential administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class. *** Senior-level analyst work involves functioning in a lead or project management capacity with responsibility for providing guidance and direction to staff on the most specialized, complex, and difficult analytical assignments which impact major departmental programs and administrative operations, or in central agency departments, where they are responsible for providing consultation and guidance to management in County line departments on highly complex issues and problems associated with their area of expertise. Note: For a fuller description of senior-level analytical work, refer to Los Angeles County's Administrative Services Manager II class. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIRABLE QUALIFICATIONS: Two years of working experience in payroll practices, policies, and procedures derived from the Fiscal Manual, Interpretive Manual, County Code, and DHR Policies, Procedures, and Guidelines (PPGs), including expertise in areas such as time and leave accrual, usage, adjustments, mileage eligibility, as well as under or overpayments. Two years of working experience providing administrative and technical guidance to managerial and supervisory subordinate staff, ensuring they possess the knowledge, skills, and abilities to handle complex payroll issues, including timesheet adjustments, under or overpayments, and ensuring the timely completion of payroll deadlines and reports to meet departmental goals and objectives. Two years of working experience in responding to audits and corrective action plans, whether from internal auditors, Auditor-Controllers, the Department of Human Resources, or other government agencies. Two years of working experience corresponding to executive management or other organizations and agencies. This includes handling highly sensitive documents, such as requests for leave donation, overpayment letters, development of work plans, and communication with various departments such as Auditor-Controller and the Department of Human Resources. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements.Doingso may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name: Kourtney Ortega Department Contact Phone: (626) 458-2141 Department Contact Email: kortega@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER C1004B-EA TYPE OF RECRUITMENT OPEN COMPETITIVE - EMERGENCY FILING PERIOD We will begin accepting applications on Wednesday, February 14, 2024, at 8:00 a.m. Pacific Time (PT). This examination will remain open until the needs of the service are met and is subject to closure without prior notice. The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you. The County of Los Angeles Public Works is seeking qualified candidates to fill emergency Administrative Services Manager III vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those wh o successfully pass the assessment will be considered for permanent appointment to Administrative Services Manager III . Essential Job Functions Positions allocable to this management-level class are typically located in the central administrative office of line departments and report to a higher-level manager. Incumbents are responsible for directing, through subordinate, professional administrative supervisors, a section composed of multiple units responsible for providing professional administrative services in such areas as human resources, budget, finance, contracts and other closely related administrative functional areas. Assignments require the use of care and discretion in the handling of confidential and sensitive information used to either make decisions which significantly impact departmental programs and administrative operations, or support decisions made by higher-level management. An Administrative Services Manager III is responsible for a combination of the following job functions: Plans, organizes, controls, integrates and evaluates the work of the assigned section; with subordinate supervisors and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of the division budget. Manages, supervises and oversees the development, implementation and evaluation of plans, programs, policies, work processes, systems and procedures to achieve annual goals, objectives and standards; identifies and works with supervisors and staff to research and act on opportunities to improve or maximize section performance, efficiency and effectiveness; develops performance metrics and evaluates section performance. Manages section staff by establishing performance requirements and personal development targets; regularly evaluates performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; interviews and selects new staff; subject to concurrence of higher level management, initiates and recommends disciplinary action in accordance with Civil Service Rules and County policies. Prepares and/or directs the preparation of, and reviews, a variety of documents such as Board letters and memos, as well as reports and business correspondence to executive management and the Chief Executive Office or other centralized department, or external regulatory agencies, often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs (e.g., word processing, desktop publishing, presentation, database and spreadsheet) to create materials in a variety of formats and approaches in order to effectively communicate information to various audiences (e.g., governing boards, executive management, the Chief Information Office, County Counsel, departmental personnel, and members of the public). Directs and oversees highly complex and sensitive research assignments requiring a substantial depth of analysis using qualitative and/or quantitative analytical methods; defines study parameters and objectives, and develops statistical and information-gathering processes to ensure the quality, integrity, validity and relevance of data obtained for analysis and decision making purposes. Interacts with individuals from a variety of organizations (e.g., Board deputies, management from centralized County agencies, members from municipalities, State and federal legislative bodies, and other external agencies) to represent the department on highly sensitive, contentious and confidential issues; makes presentations, provides advice and/or consultation services, resolves conflicts, mediates disputes, and negotiates agreements; coordinates activities with County central agency and departmental staff, contractors, consultants, outside agencies, etc., to ensure that programs are successfully implemented. Actively participates in the development of options, programs, services and positions that meet objectives and best balance the interests of various stakeholders; provides the highest level of technical review on the development of programs and/or policies designed to address problems or improve operations, through strategic advocacy. Oversees auditing activities and the ongoing evaluation of processes and programs to ensure effectiveness, efficiencies and compliance, as well as to ensure that processes are capable and stable, and programs are proceeding as planned; addresses emerging issues and concerns in order to develop timely, proactive responses. Performs various administrative duties (e.g., creating and maintaining files; formatting standard documents; receiving, processing, and routing documents) by appropriately applying federal and State laws, County and local ordinances, and departmental policies and procedures in order to ensure all work done complies with established guidelines and the requirements of professional standards. Requirements MINIMUM REQUIREMENTS Option 1 : Two years of bona-fide supervisory experience* over a unit of analysts performing assignments within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field - AND - two additional years of experience at the level of a journey analyst** or higher within one or more of these administrative fields. Option 2 : Two years of any bona-fide supervisory experience* - AND - four years of experience at the level of a journey analyst** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts or other closely-related administrative field. Option 3: Two years of experience at the level of a senior analyst *** or higher functioning in a consultative role in the Department of Auditor-Controller, Chief Executive Office, Department of Human Resources, or Internal Services Department's Countywide Contracts Division, interpreting and applying County policies, rules, and regulations and providing direction, guidance, and advice to management and administrative staff in County line departments - AND - four years of experience at the level of a journey analyst** or higher within one or more of the following administrative fields: human resources, budget, finance, contracts, or other closely-related administrative field. *Bona-fide supervisory experience includes responsibility for planning, assigning and reviewing the work of staff, evaluating employee performance, participating in interviewing and selecting new staff, and performance management. **Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to administrative functions such as human resources, budget, finance, contracts and other closely-related, sensitive and confidential administrative functional areas. Note: For a fuller description of journey-level analytical work, refer to Los Angeles County's Administrative Services Manager I class. *** Senior-level analyst work involves functioning in a lead or project management capacity with responsibility for providing guidance and direction to staff on the most specialized, complex, and difficult analytical assignments which impact major departmental programs and administrative operations, or in central agency departments, where they are responsible for providing consultation and guidance to management in County line departments on highly complex issues and problems associated with their area of expertise. Note: For a fuller description of senior-level analytical work, refer to Los Angeles County's Administrative Services Manager II class. PHYSICAL CLASS: Physical Class II- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method or transportation when needed to carry out job-related essential functions. You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment. DESIRABLE QUALIFICATIONS: Two years of working experience in payroll practices, policies, and procedures derived from the Fiscal Manual, Interpretive Manual, County Code, and DHR Policies, Procedures, and Guidelines (PPGs), including expertise in areas such as time and leave accrual, usage, adjustments, mileage eligibility, as well as under or overpayments. Two years of working experience providing administrative and technical guidance to managerial and supervisory subordinate staff, ensuring they possess the knowledge, skills, and abilities to handle complex payroll issues, including timesheet adjustments, under or overpayments, and ensuring the timely completion of payroll deadlines and reports to meet departmental goals and objectives. Two years of working experience in responding to audits and corrective action plans, whether from internal auditors, Auditor-Controllers, the Department of Human Resources, or other government agencies. Two years of working experience corresponding to executive management or other organizations and agencies. This includes handling highly sensitive documents, such as requests for leave donation, overpayment letters, development of work plans, and communication with various departments such as Auditor-Controller and the Department of Human Resources. Additional Information EXAM CONTENT: Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment. Before the end of the initial work assignment, the appointing department will evaluate the candidates performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements.Doingso may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S.MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name: Kourtney Ortega Department Contact Phone: (626) 458-2141 Department Contact Email: kortega@dpw.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
City of Tulare, CA
Tulare, California, United States
Position Description RECRUITMENT OVERVIEW Thank you for your interest in our Animal Services Manager position. We look forward to the opportunity to consider you as an applicant. The City of Tulare is a vibrant and steadily growing community with a population of 72,531 located in the heart of California's Central Valley. The City provides a full-range of service to our citizens. The organization, staffed with 381 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. To be considered for this career opportunity applicants must submit an application with detailed information in each section of the application: Education, Work Experience, Certificates and Licenses, and Skills. We are currently recruiting to fill one immediate vacancy. If you meet the minimum qualifications for the position and are selected to advance to the interview phase, the interviews will be conducted on THURSDAY, MAY 16th. The dates associated with the recruitment process are outlined in this job posting. For planning/scheduling purposes, please make note of the dates. Additional details regarding the interview phase will be sent via email to qualified applicants after the recruitment closes and our screening process is completed (on or before Monday, May 13th at 5:00 p.m.). FACILITY OVERVIEW Tulare Animal Services Facility is an animal shelter serving the City of Tulare. The shelter is open Mondays 10;00 a.m. to 7:00 p.m. and Tuesday through Friday 8:00 a.m. to 5:00 p.m. The shelter takes in stray, injured, sick, vicious and biting animals from the public and field services. During the animals stay at the shelter, staff, provides humane care, exercise, and assessments in attempts to find permanent placement for adoptable animals. In 2023, staff provided assistance to 1,526 animals. The shelter also has veterinarian oversight to ensure the animal's medical needs are met and all animal licensing for rabies control is processed through the shelter. Follow Friends of Tulare Animal Services on Facebook for additional information and current events. POSITION OVERVIEW Under general direction, manages, supervises, coordinates, plans, organizes and administers the operations of the Animal Services division; supervises and oversees the operation of the animal services facility; oversees and directs field staff to calls for service; administers the licensing and regulation programs; oversees the public education and outreach programs; and performs other animal service duties as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the assigned Police Captain. Exercises direct supervision over assigned animal services staff. CLASS CHARACTERISTICS This is a single-position classification that performs difficult and responsible types of technical and administrative duties in support of the Police Department's Animal Services Division. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Examples of Essential Functions (Illustrative Only) Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Directs, manages, supervises, coordinates and monitors all procedures involved in the receiving, maintenance, treatment, adoption, quarantine, redemption, fostering or euthanasia of impounded animals, including all husbandry procedures to ensure humane and safe handling of all animals. Manages animal services facility operations, including facility maintenance, kennel and cage cleaning and maintenance, and sanitation to protect staff and public safety, and the humane treatment of animals. Manages the requisition, procurement, inventory, employment and/or use, maintenance and operator training for vehicles, materials, tools and equipment necessary for the animal services facility operations. Directs, plans, organizes, and implements, initial and recurring training for animal services facility staff and volunteers. Maintains effective and productive working relationships with volunteers, animal rescue/welfare groups, other departments and agencies to promote and increase animal adoptions. Creates and maintains manual and computer-based records and databases related to animal services facility operations, and compiles analyzes and records data for special reports as needed by other public or private agencies. Manages, supervises, coordinates, and monitors the procurement, storage, security, use and disposal of chemicals and pharmaceuticals for facility operations; and assures compliance with applicable federal, state, and local laws, rules, regulation and standards. Serves as a safety officer for the animal services facility, ensuring the safety of the facility and equipment, compliance with OSHA, EPA, Risk Management and other applicable rules, regulations and standards, by performing inspections, checking equipment for proper function and review of accident reports. Handles potentially dangerous animals in a safe manner, including the use of a chemical capture firearm or other immobilization device. Assists in administering first aid, medicine, vaccine, and euthanasia to animals. Assists with prepping and restraining animals for vaccination or euthanasia. Assists other animal services personnel as needed by performing various auxiliary tasks including clerical tasks. Plans, prioritizes, assigns, supervises, and reviews the work of Animal Services personnel providing a variety of services to the city. Plans, organizes, assigns, supervises, and reviews the work of assigned staff; trains staff in work procedures; evaluates employee performance, counsels employees, works with employees to correct deficiencies, and effectively recommends initial disciplinary action; assists in selection and promotion. Develops, writes, and recommends the implementation of goals and objectives, schedules, and policies and procedures. Participates in the development, preparation of the assigned budget and administers and monitors budgets as assigned. Arranges, coordinates, and participates in professional group meetings and provides information to the public concerning Animal Services practices and procedures. Stays abreast of new trends, laws, procedures, and innovations relating to: Animal Services, California Penal Codes, case law, trends in liability issues; participates in the development and implementation of goals, objectives, policies, and procedures regarding the aforementioned programs. Researches, develops, writes, promotes, implements, and interprets City ordinances. Testify in court as an expert witness for the City of Tulare regarding the enforcement of animal control laws or other matters relating to Animal Services. Performs a variety of administrative duties including recording staff activities in designated logs, preparing and maintaining records, reports, forms, recommendations, and other required administrative procedures of the division. Oversees and directs staff that contact owners and public officials to explain and interpret requirements and restrictions. Reviews legal actions and works with the District Attorney in prosecuting offenders, appears in court concerning codes and ordinances. Attends meetings, conferences, workshops, and training sessions and reviews materials to become and remain current on principles, practices, and new developments in assigned work areas. Responds to questions and comments from the public in a courteous and timely manner. Performs other duties as assigned. QUALIFICATIONS Knowledge of: Basic methods of animal collection, care, and disposal. Laws and ordinances relating to licensing, impounding, care, treatment and disposal of animals. Basic principles, practices and techniques of animal control and care, including procedures for rabies control, animal adoption and euthanasia. Operational characteristics, services and activities of an Animal Services facility including field and kennel operations. Methods and techniques of animal collection, impoundment, and registration. Applicable federal, state, county and city laws and statues pertaining to animal control. Occupational hazards and standard safety practices necessary in the area of animal capture and control. Techniques for properly and safely handling and caring for sick and/or injured animals. Laws and ordinances relating to licensing, impounding, care, treatment and disposal of animals. Principles and practices of employee supervision including work planning, assignment, review and evaluation, hiring, discipline and the training of staff in work procedures. Organization and management practices as applied to the analysis and evaluation of programs, policies, and operational needs. Applicable Federal, State, and local laws, codes, and ordinances. Safety practices and equipment related to the work. Modern office practices, methods, and computer equipment. Computer applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service to the public and City staff, in person and over the telephone. Ability to: Interpret and apply the policies, procedures, laws, codes, and regulations pertaining to assigned programs and functions including animal control and protection laws and regulations. Learn general animal diseases to help determine the proper deposition for an animal. Handle sick, injured, dangerous or dead animals and decomposing carcasses in a safe and humane manner. Euthanize dangerous, sick, or un-saveable animals. Supervise, select, train, motivate, and evaluate the work of staff. Enforce regulations, firmly, tactfully, and impartially. Conduct fact-finding inspections, including evidence gathering. Properly interpret and make decisions in accordance with laws, regulations, and policies. Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action. Prepare clear and concise reports, correspondence and other written materials. Prepare and maintain a divisional budget. Establish and maintain a variety of manual and computerized record keeping and project management systems. Make sound, independent decisions within established policy and procedural guidelines. Organize own work, set priorities, and meet critical time deadlines. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. Establish and maintain effective working relationships with those contacted in the course of work. Qualifications / Requirements EDUCATION & EXPERIENCE: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade supplemented by specialized training in animal care and control services, or other related field, and five (5) years of supervisory or lead experience. License: Possession of a valid Class C California driver's license with a satisfactory driving record at time of application or must be obtained by time of appointment. Possession of a Euthanasia Certificate at time of application or must be obtained within one (1) year of appointment. Possession of a P.C. 832 Laws of Arrest and Firearms certificate at time of application or must be obtained within one (1) year of appointment Additional Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to inspect various commercial and residential development sites, including traversing uneven terrain, climbing ladders, stairs and other temporary or construction access points; to attend meetings and to operate a motor vehicle; vision to read printed materials and a computer screen and make inspections; and hearing and speech to communicate in person and over the telephone or radio. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, climb, push and pull drawers open and closed to retrieve and file information. Ability to sit, stand, walk, run, kneel, crouch, stoop, squat, crawl, twist, climb, and lift 75 lbs.; exposure to extreme noise , noxious odors and outdoors; ability to travel to different sites and locations. ENVIRONMENTAL ELEMENTS Employees work primarily in the field and are occasionally exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, substantial heights, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives, and contractors in interpreting and enforcing departmental policies and procedures. Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62)to new PERSmembers beginning January 1, 2013 with three (3) years final compensation.Existing PERSmembers with no break in service will receive the 2.5% at 55formula with single highest year. City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available. Life insurance -Based onsalary. Shortandlong term disability insurance. 10 working days vacation per year. Additional days based on years of service. 12 days sick leave per year. 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays. Management leave - 64 hours per year. Flexible benefit program - IRSSection 125 Plan. Deferred compensation plan - 457 Plans available. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 19, 2024
Full Time
Position Description RECRUITMENT OVERVIEW Thank you for your interest in our Animal Services Manager position. We look forward to the opportunity to consider you as an applicant. The City of Tulare is a vibrant and steadily growing community with a population of 72,531 located in the heart of California's Central Valley. The City provides a full-range of service to our citizens. The organization, staffed with 381 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. To be considered for this career opportunity applicants must submit an application with detailed information in each section of the application: Education, Work Experience, Certificates and Licenses, and Skills. We are currently recruiting to fill one immediate vacancy. If you meet the minimum qualifications for the position and are selected to advance to the interview phase, the interviews will be conducted on THURSDAY, MAY 16th. The dates associated with the recruitment process are outlined in this job posting. For planning/scheduling purposes, please make note of the dates. Additional details regarding the interview phase will be sent via email to qualified applicants after the recruitment closes and our screening process is completed (on or before Monday, May 13th at 5:00 p.m.). FACILITY OVERVIEW Tulare Animal Services Facility is an animal shelter serving the City of Tulare. The shelter is open Mondays 10;00 a.m. to 7:00 p.m. and Tuesday through Friday 8:00 a.m. to 5:00 p.m. The shelter takes in stray, injured, sick, vicious and biting animals from the public and field services. During the animals stay at the shelter, staff, provides humane care, exercise, and assessments in attempts to find permanent placement for adoptable animals. In 2023, staff provided assistance to 1,526 animals. The shelter also has veterinarian oversight to ensure the animal's medical needs are met and all animal licensing for rabies control is processed through the shelter. Follow Friends of Tulare Animal Services on Facebook for additional information and current events. POSITION OVERVIEW Under general direction, manages, supervises, coordinates, plans, organizes and administers the operations of the Animal Services division; supervises and oversees the operation of the animal services facility; oversees and directs field staff to calls for service; administers the licensing and regulation programs; oversees the public education and outreach programs; and performs other animal service duties as required. SUPERVISION RECEIVED AND EXERCISED Receives general direction from the assigned Police Captain. Exercises direct supervision over assigned animal services staff. CLASS CHARACTERISTICS This is a single-position classification that performs difficult and responsible types of technical and administrative duties in support of the Police Department's Animal Services Division. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Examples of Essential Functions (Illustrative Only) Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Directs, manages, supervises, coordinates and monitors all procedures involved in the receiving, maintenance, treatment, adoption, quarantine, redemption, fostering or euthanasia of impounded animals, including all husbandry procedures to ensure humane and safe handling of all animals. Manages animal services facility operations, including facility maintenance, kennel and cage cleaning and maintenance, and sanitation to protect staff and public safety, and the humane treatment of animals. Manages the requisition, procurement, inventory, employment and/or use, maintenance and operator training for vehicles, materials, tools and equipment necessary for the animal services facility operations. Directs, plans, organizes, and implements, initial and recurring training for animal services facility staff and volunteers. Maintains effective and productive working relationships with volunteers, animal rescue/welfare groups, other departments and agencies to promote and increase animal adoptions. Creates and maintains manual and computer-based records and databases related to animal services facility operations, and compiles analyzes and records data for special reports as needed by other public or private agencies. Manages, supervises, coordinates, and monitors the procurement, storage, security, use and disposal of chemicals and pharmaceuticals for facility operations; and assures compliance with applicable federal, state, and local laws, rules, regulation and standards. Serves as a safety officer for the animal services facility, ensuring the safety of the facility and equipment, compliance with OSHA, EPA, Risk Management and other applicable rules, regulations and standards, by performing inspections, checking equipment for proper function and review of accident reports. Handles potentially dangerous animals in a safe manner, including the use of a chemical capture firearm or other immobilization device. Assists in administering first aid, medicine, vaccine, and euthanasia to animals. Assists with prepping and restraining animals for vaccination or euthanasia. Assists other animal services personnel as needed by performing various auxiliary tasks including clerical tasks. Plans, prioritizes, assigns, supervises, and reviews the work of Animal Services personnel providing a variety of services to the city. Plans, organizes, assigns, supervises, and reviews the work of assigned staff; trains staff in work procedures; evaluates employee performance, counsels employees, works with employees to correct deficiencies, and effectively recommends initial disciplinary action; assists in selection and promotion. Develops, writes, and recommends the implementation of goals and objectives, schedules, and policies and procedures. Participates in the development, preparation of the assigned budget and administers and monitors budgets as assigned. Arranges, coordinates, and participates in professional group meetings and provides information to the public concerning Animal Services practices and procedures. Stays abreast of new trends, laws, procedures, and innovations relating to: Animal Services, California Penal Codes, case law, trends in liability issues; participates in the development and implementation of goals, objectives, policies, and procedures regarding the aforementioned programs. Researches, develops, writes, promotes, implements, and interprets City ordinances. Testify in court as an expert witness for the City of Tulare regarding the enforcement of animal control laws or other matters relating to Animal Services. Performs a variety of administrative duties including recording staff activities in designated logs, preparing and maintaining records, reports, forms, recommendations, and other required administrative procedures of the division. Oversees and directs staff that contact owners and public officials to explain and interpret requirements and restrictions. Reviews legal actions and works with the District Attorney in prosecuting offenders, appears in court concerning codes and ordinances. Attends meetings, conferences, workshops, and training sessions and reviews materials to become and remain current on principles, practices, and new developments in assigned work areas. Responds to questions and comments from the public in a courteous and timely manner. Performs other duties as assigned. QUALIFICATIONS Knowledge of: Basic methods of animal collection, care, and disposal. Laws and ordinances relating to licensing, impounding, care, treatment and disposal of animals. Basic principles, practices and techniques of animal control and care, including procedures for rabies control, animal adoption and euthanasia. Operational characteristics, services and activities of an Animal Services facility including field and kennel operations. Methods and techniques of animal collection, impoundment, and registration. Applicable federal, state, county and city laws and statues pertaining to animal control. Occupational hazards and standard safety practices necessary in the area of animal capture and control. Techniques for properly and safely handling and caring for sick and/or injured animals. Laws and ordinances relating to licensing, impounding, care, treatment and disposal of animals. Principles and practices of employee supervision including work planning, assignment, review and evaluation, hiring, discipline and the training of staff in work procedures. Organization and management practices as applied to the analysis and evaluation of programs, policies, and operational needs. Applicable Federal, State, and local laws, codes, and ordinances. Safety practices and equipment related to the work. Modern office practices, methods, and computer equipment. Computer applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for providing a high level of customer service to the public and City staff, in person and over the telephone. Ability to: Interpret and apply the policies, procedures, laws, codes, and regulations pertaining to assigned programs and functions including animal control and protection laws and regulations. Learn general animal diseases to help determine the proper deposition for an animal. Handle sick, injured, dangerous or dead animals and decomposing carcasses in a safe and humane manner. Euthanize dangerous, sick, or un-saveable animals. Supervise, select, train, motivate, and evaluate the work of staff. Enforce regulations, firmly, tactfully, and impartially. Conduct fact-finding inspections, including evidence gathering. Properly interpret and make decisions in accordance with laws, regulations, and policies. Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action. Prepare clear and concise reports, correspondence and other written materials. Prepare and maintain a divisional budget. Establish and maintain a variety of manual and computerized record keeping and project management systems. Make sound, independent decisions within established policy and procedural guidelines. Organize own work, set priorities, and meet critical time deadlines. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations. Establish and maintain effective working relationships with those contacted in the course of work. Qualifications / Requirements EDUCATION & EXPERIENCE: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade supplemented by specialized training in animal care and control services, or other related field, and five (5) years of supervisory or lead experience. License: Possession of a valid Class C California driver's license with a satisfactory driving record at time of application or must be obtained by time of appointment. Possession of a Euthanasia Certificate at time of application or must be obtained within one (1) year of appointment. Possession of a P.C. 832 Laws of Arrest and Firearms certificate at time of application or must be obtained within one (1) year of appointment Additional Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to inspect various commercial and residential development sites, including traversing uneven terrain, climbing ladders, stairs and other temporary or construction access points; to attend meetings and to operate a motor vehicle; vision to read printed materials and a computer screen and make inspections; and hearing and speech to communicate in person and over the telephone or radio. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, climb, push and pull drawers open and closed to retrieve and file information. Ability to sit, stand, walk, run, kneel, crouch, stoop, squat, crawl, twist, climb, and lift 75 lbs.; exposure to extreme noise , noxious odors and outdoors; ability to travel to different sites and locations. ENVIRONMENTAL ELEMENTS Employees work primarily in the field and are occasionally exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, substantial heights, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives, and contractors in interpreting and enforcing departmental policies and procedures. Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62)to new PERSmembers beginning January 1, 2013 with three (3) years final compensation.Existing PERSmembers with no break in service will receive the 2.5% at 55formula with single highest year. City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available. Life insurance -Based onsalary. Shortandlong term disability insurance. 10 working days vacation per year. Additional days based on years of service. 12 days sick leave per year. 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays. Management leave - 64 hours per year. Flexible benefit program - IRSSection 125 Plan. Deferred compensation plan - 457 Plans available. Closing Date/Time: 5/12/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER C-4094-C TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING PERIOD We will begin accepting applications on Tuesday, December 5, 2023 , at 8:00 a.m. Pacific Time (PT) -Until the needs of the service are met and is subject to closure without prior notice. NO OUT OF CLASS EXPERIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET BY THE LAST DAY OF FILING. With more than 10 million residents, Los Angeles County has the largest population of any county in the nation. As the largest employer in Southern California, with more than 37 diverse departments and over 2,300 different job descriptions, the County offers a lifetime of opportunities and careers. We are Los Angeles County Public Works, the largest municipal Public Works agency in the nation. With more than 4,000 employees, Public Works offers over 500 different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment. Don't miss an opportunity to join our team! Essential Job Functions A F ACILITY MANAGER, Public Works is responsible for performing a combination of the following essential functions: Directs skilled trades and other staff and monitors the performance of contract personnel engaged in the operation, maintenance of facilities and equipment at the Department of Public Works headquarters complex. Inspects facilities and equipment to determine need and extent of service, equipment required, and type and number of operations and staffing resources needed for specific jobs which includes providing cost analyses to determine service levels and service providers; recommends and establishes assignment priorities and completion dates for various alterations, maintenance, or repair projects based on workload and staffing resources. Develops, implements and modifies, as required, a scheduled maintenance program for facilities and equipment and follows up to ensure timely completion of scheduled work. Directs the negotiation, execution, implementation and monitoring of private or public sector contracting for the provision of repair, alteration, general building maintenance and custodial services, and for facility construction projects. Directs the analysis of departmental space needs and directs the development, preparation and implementation of departmental space utilization plans; develops and administers the budget for renovation and building improvement projects. Supervises the preparation of descriptive data and the compilation of specifications and cost estimates to be included in requests for proposals for the provision of necessary services by outside contractors. Confers with outside contractors to explain and clarify information and data required for inclusion in requests for proposals and participates in the evaluation of proposals received. Monitors the performance of contractors and consults with them regarding the resolution of observed problems, deficiencies, or complaints received from building occupants; supervises the preparation and maintenance of records on building construction, maintenance, repair and operating costs, the monitoring of costs and the charting of trends. Confers with utility company engineers about energy conservation measures, evaluates their feasibility from a departmental operations standpoint, and recommends adoption and implementation of effective, practical approaches by Department management; functions as building evacuation coordinator and assures that all division occupants have been informed of departmental emergency evacuation procedures for the orderly evacuation of the building in the event of earthquake, fire, or other disaster. Responds to headquarters facility emergency incidents from home or other location during off-duty hours and weekends. Establishes and promulgates rules and regulations for the safe and orderly use of the headquarters building including but not limited to its parking, conference rooms, and cafeteria facilities by employee occupants, contractor personnel, and visitors. Supervises the development and implementation of plans and activities to maximize facility utilization. Coordinates and directs the personnel management of the building maintenance staff, including selection, labor relations, staff development and risk management; directs the analysis of the facilities operations and cost data to identify issues and trends requiring service/staffing realignment to effect increased efficiencies and cost controls. Requirements MINIMUM REQUIREMENTS: OPTION I: Two years of experience at the level of Head, Building Maintenance, Public Works* supervising general building maintenance and repair, and a variety of minor carpentry, electrical, masonry, painting, and plumbing work. OPTION II: Three years of experience supervising the inspection, cleaning, installation, construction, maintenance, and repair activities of public works structures and facilities at the level of Flood Control Construction Supervisor**, Sewer Maintenance Supervisor***, Road Maintenance Supervisor****, or Senior crafts classification with supervisory experience. PHYSICAL EXPECTATIONS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class "C" Driver License. LICENSE INFORMATION: Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Head, Building Maintenance, Public Works is defined as supervises personnel engaged in general building and grounds maintenance and repair services with related service functions. **Experience at the level of a Flood Control Construction Supervisor is defined as supervises one or more crews performing operations, inspection, construction, maintenance, or repair of flood control and water conservation structures, facilities or grounds. ***Experience at the level of a Sewer Maintenance Supervisor is defined as supervises one or more field crews engaged in the inspection, cleaning, maintenance or repair of sewer systems. ****Experience at the level of a Road Maintenance Supervisor is defined as assists in the direction and supervision of crews in road maintenance and construction activities. Additional Information EXAMINATION CONTENT: The examination will consist of TWO (2) Parts, weighted 100%. Part I: Multiple Choice and/or Simulation Assessments measuring: Deductive Reasoning Management Potential Management Judgment Working to High Quality Standards Achievement Generating New Ideas Willingness to Learn Empathy Working Relationships Sharing Knowledge and Guidance Analyzing Information Learning Quickly Using Time Efficiently Adapting to Change Controlling Emotions Responsibility Part II: An Evaluation of Training and Experience assessing: Experience supervising and collaborating with others on facility and grounds operations, maintenance, repair, and improvement activities. Experience with construction projects Experience with the contracting and procurement process Experience with applicable software applications and automated systems Possession of a current related license and/or certification MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATE PER CIVIL SERVICE RULE 7.19 Only candidates who achieve a combined passing score of 70% or higher on Parts I and II will be placed on the eligible register. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, please email TestingAccommodations@hr.lacounty.gov You will be required to provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The register of successful candidates created from this exam will be used to fill vacancies throughout Public Works as they occur. APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name: Sheenia Stewart Department Contact Phone: (626) 458-2141 Department Contact Email: sstewart@dpw.lacounty.gov ADA Coordinator Phone: (626) 458-2141 Teletype Phone: (626) 282-7829 California Relay Services: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER C-4094-C TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING PERIOD We will begin accepting applications on Tuesday, December 5, 2023 , at 8:00 a.m. Pacific Time (PT) -Until the needs of the service are met and is subject to closure without prior notice. NO OUT OF CLASS EXPERIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET BY THE LAST DAY OF FILING. With more than 10 million residents, Los Angeles County has the largest population of any county in the nation. As the largest employer in Southern California, with more than 37 diverse departments and over 2,300 different job descriptions, the County offers a lifetime of opportunities and careers. We are Los Angeles County Public Works, the largest municipal Public Works agency in the nation. With more than 4,000 employees, Public Works offers over 500 different types of career opportunities that promote professional and personal growth as well as a rewarding and exciting work environment. Don't miss an opportunity to join our team! Essential Job Functions A F ACILITY MANAGER, Public Works is responsible for performing a combination of the following essential functions: Directs skilled trades and other staff and monitors the performance of contract personnel engaged in the operation, maintenance of facilities and equipment at the Department of Public Works headquarters complex. Inspects facilities and equipment to determine need and extent of service, equipment required, and type and number of operations and staffing resources needed for specific jobs which includes providing cost analyses to determine service levels and service providers; recommends and establishes assignment priorities and completion dates for various alterations, maintenance, or repair projects based on workload and staffing resources. Develops, implements and modifies, as required, a scheduled maintenance program for facilities and equipment and follows up to ensure timely completion of scheduled work. Directs the negotiation, execution, implementation and monitoring of private or public sector contracting for the provision of repair, alteration, general building maintenance and custodial services, and for facility construction projects. Directs the analysis of departmental space needs and directs the development, preparation and implementation of departmental space utilization plans; develops and administers the budget for renovation and building improvement projects. Supervises the preparation of descriptive data and the compilation of specifications and cost estimates to be included in requests for proposals for the provision of necessary services by outside contractors. Confers with outside contractors to explain and clarify information and data required for inclusion in requests for proposals and participates in the evaluation of proposals received. Monitors the performance of contractors and consults with them regarding the resolution of observed problems, deficiencies, or complaints received from building occupants; supervises the preparation and maintenance of records on building construction, maintenance, repair and operating costs, the monitoring of costs and the charting of trends. Confers with utility company engineers about energy conservation measures, evaluates their feasibility from a departmental operations standpoint, and recommends adoption and implementation of effective, practical approaches by Department management; functions as building evacuation coordinator and assures that all division occupants have been informed of departmental emergency evacuation procedures for the orderly evacuation of the building in the event of earthquake, fire, or other disaster. Responds to headquarters facility emergency incidents from home or other location during off-duty hours and weekends. Establishes and promulgates rules and regulations for the safe and orderly use of the headquarters building including but not limited to its parking, conference rooms, and cafeteria facilities by employee occupants, contractor personnel, and visitors. Supervises the development and implementation of plans and activities to maximize facility utilization. Coordinates and directs the personnel management of the building maintenance staff, including selection, labor relations, staff development and risk management; directs the analysis of the facilities operations and cost data to identify issues and trends requiring service/staffing realignment to effect increased efficiencies and cost controls. Requirements MINIMUM REQUIREMENTS: OPTION I: Two years of experience at the level of Head, Building Maintenance, Public Works* supervising general building maintenance and repair, and a variety of minor carpentry, electrical, masonry, painting, and plumbing work. OPTION II: Three years of experience supervising the inspection, cleaning, installation, construction, maintenance, and repair activities of public works structures and facilities at the level of Flood Control Construction Supervisor**, Sewer Maintenance Supervisor***, Road Maintenance Supervisor****, or Senior crafts classification with supervisory experience. PHYSICAL EXPECTATIONS: Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. LICENSE: A valid California Class "C" Driver License. LICENSE INFORMATION: Successful applicants for positions that require driving must obtain and present a copy of his/her driving record from the California State Department of Motor Vehicles before final appointment. Applicants should not present a copy of their driving history until asked to do so by the hiring department. The County will make an individualized assessment of whether an applicant's driving history has a direct or adverse relationship with the specific duties of the job. License must not be currently suspended, restricted, or revoked. SPECIAL REQUIREMENT INFORMATION: *Experience at the level of Head, Building Maintenance, Public Works is defined as supervises personnel engaged in general building and grounds maintenance and repair services with related service functions. **Experience at the level of a Flood Control Construction Supervisor is defined as supervises one or more crews performing operations, inspection, construction, maintenance, or repair of flood control and water conservation structures, facilities or grounds. ***Experience at the level of a Sewer Maintenance Supervisor is defined as supervises one or more field crews engaged in the inspection, cleaning, maintenance or repair of sewer systems. ****Experience at the level of a Road Maintenance Supervisor is defined as assists in the direction and supervision of crews in road maintenance and construction activities. Additional Information EXAMINATION CONTENT: The examination will consist of TWO (2) Parts, weighted 100%. Part I: Multiple Choice and/or Simulation Assessments measuring: Deductive Reasoning Management Potential Management Judgment Working to High Quality Standards Achievement Generating New Ideas Willingness to Learn Empathy Working Relationships Sharing Knowledge and Guidance Analyzing Information Learning Quickly Using Time Efficiently Adapting to Change Controlling Emotions Responsibility Part II: An Evaluation of Training and Experience assessing: Experience supervising and collaborating with others on facility and grounds operations, maintenance, repair, and improvement activities. Experience with construction projects Experience with the contracting and procurement process Experience with applicable software applications and automated systems Possession of a current related license and/or certification MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATE PER CIVIL SERVICE RULE 7.19 Only candidates who achieve a combined passing score of 70% or higher on Parts I and II will be placed on the eligible register. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, please email TestingAccommodations@hr.lacounty.gov You will be required to provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the register of eligible candidates accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY 12 MONTHS. SPECIAL INFORMATION: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. VACANCY INFORMATION: The register of successful candidates created from this exam will be used to fill vacancies throughout Public Works as they occur. APPLICATION AND FILING INFORMATION: Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, and description of work performed. All information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. IMPORTANT NOTES: FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green “Apply” button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member or friend’s user ID and password may erase a candidate’s original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. CLICK HERE FOR ADDITIONAL EMPLOYMENT INFORMATION! CONTACT INFORMATION Department Contact Name: Sheenia Stewart Department Contact Phone: (626) 458-2141 Department Contact Email: sstewart@dpw.lacounty.gov ADA Coordinator Phone: (626) 458-2141 Teletype Phone: (626) 282-7829 California Relay Services: (800) 735-2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information DEPARTMENT OF ANIMAL CARE AND CONTROL E XAM NUMBER: O3004I TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING TYPE: OPEN CONTINUOUS Filing begins on June 15, 2022 at 8:00 am PT and will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Has immediate responsibility for the operations of an animal care center including field animal care and control services in an assigned geographical area, or provides management and administrative coordination services for a comprehensive Countywide animal care and control program that has significant impact to the Department. CLASSIFICATION STANDARDS: Positions allocable to this class receive administrative direction from a Deputy Director and are responsible for the operations of an animal care center in an assigned geographical area or for providing management services and administrative coordination for a comprehensive Countywide animal care and control program that has significant impact to the Department such as Revenue Services; Major Case Unit animal cruelty investigations; Critical Case Unit dangerous and vicious dog investigations; animal behavior and enrichment; or community outreach and education. Positions in this class have responsibility for animal shelter operations or a comprehensive Countywide program on a 24-hour, seven days-a-week basis and provide administrative and technical supervision to staff engaged in field patrol services, enforcement of animal license and vaccination services, animal care operations, animal behavior assessment and management, community outreach, humane education, customer service, animal cruelty investigations, dangerous/vicious dog investigations, and care center office work. These positions also perform budgetary, operational, and personnel management functions in order to effectively utilize the financial, material, and human resources allocated to assigned animal care center or a comprehensive Countywide program. Positions in this class must work effectively with members of the public, animal welfare groups, volunteers, community groups, board offices and city officials, and exercise knowledge specific to their assignment, such as State laws and County ordinances; courtroom and hearing practices; Departmental procedures pertinent to the impoundment, treatment and care of domestic and wild animals, and placement of stray or abandoned animals; animal behavior and enrichment theories and training strategies; and humane education practices. Essential Job Functions Plans, organizes, and directs the operations and services of an animal care center and all field animal care and control services in an assigned geographical area, or a comprehensive Countywide animal care and control program. Supervises the enforcement of the County's Animal Control Ordinance and related State and local laws pertaining to animal licenses, vaccinations, and humane treatment of animals; supervises the collection of delinquent animal license fees and penalties. Develops animal behavior enrichment and training programs to help rehabilitate behaviorally challenged animals, in order to make them more adoptable. Establishes protocols and evaluation methods to prevent aggressive and vicious animals from being made available for adoption. Trains staff and volunteers regarding animal behavior using positive reinforcement and industry accepted animal training methodologies. Supervises all personnel assigned to the animal care center or a comprehensive Countywide program by evaluating performance, handling grievances at the first level, resolving disciplinary problems or recommending their resolution to higher levels. Establishes patrol areas or programs within the jurisdiction by analyzing such variables as workload statistics, population concentrations, available staff and traffic patterns. Assigns staff to shifts and patrol areas in order to maximize coverage on a seven-day, 24-hour basis; continually revises schedules on the basis of such factors as absences, citizen complaints, health hazards, needs of the animal population, community response and other emergencies. Maintains liaison and meets and confers with officials of contract cities, public law enforcement and wildlife agencies such as the State Department of Fish and Wildlife and other counties and cities, and community groups for the purpose of resolving problems concerning citizen complaints, level of service, response time and interpretation of code sections; assists local agencies in impounding and sheltering animals used as evidence in legal proceedings; disseminates educational information regarding the delivery of animal care and control services. Collaborates with non-profit organizations to serve the needs of animals and community members. Identifies training needs for personnel, and supervises the conduct of training sessions for all personnel on such subjects as animal behavior, animal care, law enforcement, customer service, loading livestock, and animal capture. Reviews reports for such things as completeness, quality and uniformity of service and standards, and for indications of training needs and workload trends. Prepares and submits budget requests for an assigned geographical area or comprehensive Countywide program; insures operations are maintained within established budget by reviewing and approving requests for overtime, equipment replacement, supplies, building and equipment repairs; and directs the allocation of resources to accomplish budget objectives. Researches, prepares and submits grants for program support and development. Reviews the results of inspections within subordinates' assigned area to ensure that all shifts are in conformance with laws governing feeding, sanitation, security and quarantine of animals. Requirements MINIMUM REQUIREMENTS: OPTION 1 Three years of experience providing technical supervision in the operation of an animal care center or a comprehensive Countywide program including responsibility for investigation of violations of animal care and control regulations and court prosecution. OPTION 2 Bachelor's degree in Ethology, Biology, Zoology, Psychology, Veterinary Technology or a closely related field and a minimum of five years of animal training or enrichment experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10 pounds limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: In order to meet the MINIMUM REQUIREMENTS/OPTION 2, you must upload a legible copy of your official transcripts or degree at the time of filing OR within 15 calendar days of filing. Note: If you are unable to attach the required documents, you may fax them to (562) 422-3187 within 15 calendar days of filing. Please include exam number and exam title. Out-of-class work experience in the service of the County of Los Angeles will not be accepted for this examination. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice and/or simulation assessment, weighted 100%, assessing: Verbal Ability Management Judgement Willingness to Learn Demonstrating Empathy Maintaining Good Working Relationships Sharing Knowledge and Guidance Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Controlling Emotions Achievement Responsibility Management Potential MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html . NOTE: Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add sperez@animalcare.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , no-reply@proctoru.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Test scores cannot be given over the telephone. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Animal Care and Control Care Centers throughout Los Angeles County. ELIGIBILITY INFORMATION: The names of successful candidates will be placed on the Eligible Register for a period of twelve (12) months following the date of eligibility. No Person may compete in this examination more than once every twelve (12) months. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and minimum requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be disqualified. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. Resumes may be added to your application but cannot be substituted for the Experience portions of the County application nor for the completion and submission of the supplemental questions. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. COUNTY OF LOS ANGELES EMPLOYMENT INFORMATION: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader) into a web browser search bar or click on the following link: County of Los Angeles Employment Information (Download PDF reader) COVID-19 VACCINATION: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Department Contact Phone: (562) 534-1402 Department Contact Email: SPerez@animalcare.lacounty.gov ADA Coordinator Phone: (562) 256-7101 California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate TTY Phone : (800) 897-0077 For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information DEPARTMENT OF ANIMAL CARE AND CONTROL E XAM NUMBER: O3004I TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING TYPE: OPEN CONTINUOUS Filing begins on June 15, 2022 at 8:00 am PT and will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Has immediate responsibility for the operations of an animal care center including field animal care and control services in an assigned geographical area, or provides management and administrative coordination services for a comprehensive Countywide animal care and control program that has significant impact to the Department. CLASSIFICATION STANDARDS: Positions allocable to this class receive administrative direction from a Deputy Director and are responsible for the operations of an animal care center in an assigned geographical area or for providing management services and administrative coordination for a comprehensive Countywide animal care and control program that has significant impact to the Department such as Revenue Services; Major Case Unit animal cruelty investigations; Critical Case Unit dangerous and vicious dog investigations; animal behavior and enrichment; or community outreach and education. Positions in this class have responsibility for animal shelter operations or a comprehensive Countywide program on a 24-hour, seven days-a-week basis and provide administrative and technical supervision to staff engaged in field patrol services, enforcement of animal license and vaccination services, animal care operations, animal behavior assessment and management, community outreach, humane education, customer service, animal cruelty investigations, dangerous/vicious dog investigations, and care center office work. These positions also perform budgetary, operational, and personnel management functions in order to effectively utilize the financial, material, and human resources allocated to assigned animal care center or a comprehensive Countywide program. Positions in this class must work effectively with members of the public, animal welfare groups, volunteers, community groups, board offices and city officials, and exercise knowledge specific to their assignment, such as State laws and County ordinances; courtroom and hearing practices; Departmental procedures pertinent to the impoundment, treatment and care of domestic and wild animals, and placement of stray or abandoned animals; animal behavior and enrichment theories and training strategies; and humane education practices. Essential Job Functions Plans, organizes, and directs the operations and services of an animal care center and all field animal care and control services in an assigned geographical area, or a comprehensive Countywide animal care and control program. Supervises the enforcement of the County's Animal Control Ordinance and related State and local laws pertaining to animal licenses, vaccinations, and humane treatment of animals; supervises the collection of delinquent animal license fees and penalties. Develops animal behavior enrichment and training programs to help rehabilitate behaviorally challenged animals, in order to make them more adoptable. Establishes protocols and evaluation methods to prevent aggressive and vicious animals from being made available for adoption. Trains staff and volunteers regarding animal behavior using positive reinforcement and industry accepted animal training methodologies. Supervises all personnel assigned to the animal care center or a comprehensive Countywide program by evaluating performance, handling grievances at the first level, resolving disciplinary problems or recommending their resolution to higher levels. Establishes patrol areas or programs within the jurisdiction by analyzing such variables as workload statistics, population concentrations, available staff and traffic patterns. Assigns staff to shifts and patrol areas in order to maximize coverage on a seven-day, 24-hour basis; continually revises schedules on the basis of such factors as absences, citizen complaints, health hazards, needs of the animal population, community response and other emergencies. Maintains liaison and meets and confers with officials of contract cities, public law enforcement and wildlife agencies such as the State Department of Fish and Wildlife and other counties and cities, and community groups for the purpose of resolving problems concerning citizen complaints, level of service, response time and interpretation of code sections; assists local agencies in impounding and sheltering animals used as evidence in legal proceedings; disseminates educational information regarding the delivery of animal care and control services. Collaborates with non-profit organizations to serve the needs of animals and community members. Identifies training needs for personnel, and supervises the conduct of training sessions for all personnel on such subjects as animal behavior, animal care, law enforcement, customer service, loading livestock, and animal capture. Reviews reports for such things as completeness, quality and uniformity of service and standards, and for indications of training needs and workload trends. Prepares and submits budget requests for an assigned geographical area or comprehensive Countywide program; insures operations are maintained within established budget by reviewing and approving requests for overtime, equipment replacement, supplies, building and equipment repairs; and directs the allocation of resources to accomplish budget objectives. Researches, prepares and submits grants for program support and development. Reviews the results of inspections within subordinates' assigned area to ensure that all shifts are in conformance with laws governing feeding, sanitation, security and quarantine of animals. Requirements MINIMUM REQUIREMENTS: OPTION 1 Three years of experience providing technical supervision in the operation of an animal care center or a comprehensive Countywide program including responsibility for investigation of violations of animal care and control regulations and court prosecution. OPTION 2 Bachelor's degree in Ethology, Biology, Zoology, Psychology, Veterinary Technology or a closely related field and a minimum of five years of animal training or enrichment experience. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10 pounds limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENT INFORMATION: In order to meet the MINIMUM REQUIREMENTS/OPTION 2, you must upload a legible copy of your official transcripts or degree at the time of filing OR within 15 calendar days of filing. Note: If you are unable to attach the required documents, you may fax them to (562) 422-3187 within 15 calendar days of filing. Please include exam number and exam title. Out-of-class work experience in the service of the County of Los Angeles will not be accepted for this examination. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice and/or simulation assessment, weighted 100%, assessing: Verbal Ability Management Judgement Willingness to Learn Demonstrating Empathy Maintaining Good Working Relationships Sharing Knowledge and Guidance Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Working to High Quality Standards Adapting to Change Controlling Emotions Achievement Responsibility Management Potential MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION: Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help in preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section. Additional practice tests are available at http://www.shldirect.com/practice_tests.html . NOTE: Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add sperez@animalcare.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , no-reply@proctoru.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices. It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. Test scores cannot be given over the telephone. SPECIAL INFORMATION: Appointees may be required to work any shift including evenings, nights, weekends and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Animal Care and Control Care Centers throughout Los Angeles County. ELIGIBILITY INFORMATION: The names of successful candidates will be placed on the Eligible Register for a period of twelve (12) months following the date of eligibility. No Person may compete in this examination more than once every twelve (12) months. APPLICATION AND FILING INFORMATION: APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" tab for this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from the Class Specification and minimum requirements serving as your description of duties WILL NOT BE sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be disqualified. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the requirements. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. Resumes may be added to your application but cannot be substituted for the Experience portions of the County application nor for the completion and submission of the supplemental questions. If your application is incomplete, it will be rejected. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. COUNTY OF LOS ANGELES EMPLOYMENT INFORMATION: The Employment Information document can be viewed by copying and pasting the URL http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader) into a web browser search bar or click on the following link: County of Los Angeles Employment Information (Download PDF reader) COVID-19 VACCINATION: All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Department Contact Phone: (562) 534-1402 Department Contact Email: SPerez@animalcare.lacounty.gov ADA Coordinator Phone: (562) 256-7101 California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate TTY Phone : (800) 897-0077 For detailed information, please click here
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
STATE BAR OF CALIFORNIA
San Francisco, CA, United States
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Access and Inclusion Annual Salary Range for Program Manager I: $120,729 - $160,952 Annual Salary Range for Program Director I: $156,242 - $208,323 FLSA Exempt / Non-Union Represented This position allows for up to four days of remote work per week. About the Office The Office of Access & Inclusion brings together grantmaking of the Legal Services Trust Fund, policymaking of the Center on Access to Justice, and the State Bar's diversity work. The Office seeks a Principal Program Analyst or a Program Manager I to manage the grantmaking and Interest on Lawyers' Trust Fund Accounts (IOLTA) programs of the Office of Access & Inclusion (OAI). The IOLTA program ensures that eligible IOLTA-banking institutions comply with program requirements and the revenue generated from the interest on these IOLTA accounts is collected and distributed as legal aid grants. Approximately $150 million is distributed annually in IOLTA and other legal aid grants to nonprofits providing free civil legal services in California. About the Job The Office of Access & Inclusion is seeking a Program Director I or a Program Manager I who will be responsible for managing the distribution of over $190 million annually in legal funding to over 110 legal aid nonprofit organizations. The incumbent will be tasked with developing and overseeing all policy and operational decisions related to the administration of over eight distinct grant programs, including $120 million worth of homelessness prevention grants as well as IOLTA, Equal Access Funds, consumer debt legal assistance, foreclosure prevention, partnership, and CARE court grants. Additional responsibilities include: Designing and implementing new grant programs Oversee the IOLTA compliance team, ensuring that banks are remitting at the appropriate interest rates and evaluating whether current rules and policies meet the current needs of the State Bar and the Legal Services Trust Fund Commission. Establishing benchmarks and office goals related to grants administration, including streamlining processes and enhancing monitoring of grantees. Engaging in legislative advocacy to increase funding for legal aid, including determining priorities and strategies as well as drafting budget proposals. Represent the State Bar with a variety of high-profile stakeholders, including interfacing with representatives from other state agencies and legislative staff. This position will oversee approximately 20 staff, including at least four direct reports. About this Recruitment The Office of Access and Inclusion, is seeking to fill one position at either Program Manager I or Program Director I level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition for the Program Manager I Under administrative direction, the Program Manager is responsible for the design, organization, administration, supervision, evaluation, marketing, and/or fiscal management of an operational program or function. A Program Manager performs work of significant responsibility, complexity, and oversight. This includes responsibility for the strategic development and administration of policies, procedures, budgets, and plans, as well as, managing the day-to-day operations of the assigned functional areas. Definition for the Program Director I The Program Director (I, II, and III) is a member of the State Bar's Executive Management Team and creates the mission and long-term vision of an assigned department, or broad-based, program consistent with the policy parameters established by the Board of Trustees and defined in the Business & Professions Code. Incumbents make policy decisions of critical impact affecting the State Bar of California and assume ultimate responsibility for all programs and activities of the assigned department. The Program Director is responsible for overseeing, planning, organizing and directing the administration of State Bar programs based on effective responsiveness to the public and/or other client needs; oversees the development of strategic plans and interim goals; establishes policies and determines priorities; adjusts plans to respond to emerging and/or urgent issues; directs the allocation of resources to achieve timely outcomes and measurable goals within budget guidelines; serves as the appointing authority; and performs related duties as required. Distinguishing Characteristics for the Program Manager I While specific duties of individual positions vary, there are common factors of supervision; responsibility for preparation, analysis, and control of the program's budget and expenditures; and liaison activities with other units in coordinating business and service functions. The determination of the specific classification level is based upon the relative size, complexity, and visibility of the program involved as well as the scope of supervisory responsibility and level of technical expertise and qualifications necessary to manage the program. This class level has the responsibility for managing day-to-day operations of a smaller sized program function that provides support to a larger program or executive and does not typically require a Juris Doctorate and/or specialized qualifications to appropriately perform the essential duties. Incumbents report to a Program Director. Distinguishing Characteristics of the Program Director I Levels in the Program Director classes are generally based on, but are not limited to, the department's organizational complexity and size, nature and number of functions and programs, and classification level or types of positions managed. Consideration may also be given to any legally mandated minimum qualifications for a specific position. Classification levels: Program Director I: This class level has the responsibility for the direction of a small-sized program function which provides support to a larger program or executive (Director, Programs III or above) Program activities are typically carried out by administrative or clerical support staff (guide: Executive, Professional Competence, and Client Security Fund). Examples Of Essential Duties of the Program Manager I Duties may include, but are not limited to the following: Plans, implements, directs, and evaluates all components of a division or operation within the organization. Establishes and executes operational policies, procedures, strategic goals, and plans, and/or standards pertinent to initiatives that fall under the scope of the assigned program. Trains, supervises, and evaluates the performance of assigned staff, including prioritizing, delegating, and reviewing work assignments, monitoring performance, and providing coaching for performance improvement and development; takes disciplinary action, up to and including termination, to address performance deficiencies. Prepares and disseminates information to the public and staff regarding the assigned operational program, including information pertaining to initiatives and events and targeted community outreach; disseminates information via social media campaigns, and manages website content for the State Bar. Develops and administers program and/or operating budgets, including establishing and maintaining expenditure controls, analyzing, and evaluating budget proposals and expenditures, and ensuring that expenditures and operations remain within established budget limitations and comply with organization and contract requirements; may manage program finances to ensure effective revenue collection. Designs and administers comprehensive mechanisms to monitor and evaluate programs, data, and measure performance to ensure organizational resources are wisely invested; may develop, validate, and administer various psychometric testing programs which are reliable, defensible, and highly predictive. Ensures that program decisions are made in accordance with statutory, case law and/or other applicable rules, policies, and procedures. Conducts extensive studies related to budgets, administrative analysis, financial projections, staffing, operations, systems analysis and/or general administrative matters and prepares recommendations using qualitative and quantitative data. Develops and maintains strong collaborative relationships with staff, governing boards, elected officials, community representatives and all other stakeholders to ensure open communication, the sharing of information, and implementation of program specific changes and improvements. Plans, organizes, oversees, manages, and evaluates projects and cases related to the assigned program. Performs compliance monitoring, including the oversight of audits and implementation of corrective action necessary to meet all requirements for government and regulatory bodies who oversee functions pertaining to the assigned program. Prepares reports, correspondence, and other information pertinent to the assigned program; may report and provide public presentations to a governing body, give presentations to the public and/or large audiences, or serve as official spokesperson to the media. Reviews, edits, and approves (in conjunction with the Office of General Counsel) certain custom and template contracts and prepares purchase requisitions; administers contracts for goods and/or services and may negotiate contract costs as well as terms and conditions with multiple vendors to maximize value and minimize cost of services to the State Bar. May prepare and manage the process of preparing agenda items for governing body meetings; may make presentations and defend recommendations. May provide direct legal advice to the State Bar on professional standards and other program related issues. May participate as member, chairperson and/or assist committees and task forces as assigned and represent the division/unit throughout the State Bar. May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job and the responsibilities described. Examples of Essential Duties of the Program Director I Duties may include, but are not limited to the following: Serves as a member of the Executive Management Team and establishes and maintains effective working 2 relationships with colleagues within the State Bar and professional relationships with external constituencies of the State Bar. Directs the development and timely implementation of departmental goals, policies, and strategic plans; manages the allocation of resources and service levels to meet client needs. Directs program administration in accordance with applicable rules, policies, regulation, laws, procedures, and other authorities. Determines and prioritizes, staff assignments, service levels and administrative systems required to accomplish a department's mission in an effective and efficient manner. Acts as the appointing authority for staff positions and trains and evaluates in accordance with procedures, and requirements pertaining to their positions. Oversees the development and implementation of operational policies, procedures, strategic plans, systems and related initiatives consistent with the established mission and operational standards of the State Bar. Oversees and initiates as appropriate, inter-office projects, programs and activities. Provides policy guidance and staff assistance to the Board of Trustees and its Discipline System Oversight Committee. Provides timely responses to inquiries from the public, Board Members, the Judiciary, the Legislature, the Governor's Office, and other constituencies in coordination with the Executive Director/CEO. Oversees the preparation and administration of the budget and oversees the management of the resources and program personnel within institutional parameters and consistent with Business and Professions Code Section 6079.1(d), subject to the general oversight of the DCEO. Employment Standards of the Program Manager I Knowledge of: Legal and technical expertise pertinent to the assigned program area. Principles and techniques of public relations. Principles of effective project management. Methods and techniques of conflict resolution and negotiation. Principles and practices of budget preparation and administration. Methods and techniques of research, analysis, and data-driven decision making. Principles and practices of program development, administration, and evaluation. Federal, state, and local, laws, rules, regulations, policies, processes, and trends pertinent to the assigned program area. Principles and practices of management and supervision, including planning, organizing, assigning, and reviewing work, performance appraisal and discipline, and employee selection and development. Modern office procedures, methods, and equipment, including various software programs such as database, spreadsheet, word processing, project management software, and other computer applications and hardware pertaining to the assigned program area. Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar. Ability to: Receive and relay detailed information through verbal and written communication. Communicate clearly and effectively in person, by telephone, by computer and in writing. Speak publicly to large groups of people. Perform under stress and adopt effective courses of action. Effectively interact with others. Effectively address conflict. Manage multiple, simultaneous assignments, to independently plan and prioritize day to day work, and to meet deadlines. Lead others to accomplish program and project implementation. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts, and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs, and adopt and effectively implement courses of action. Employment Standards of the Program Director I Knowledge of: Federal, state, and local rules and regulations pertaining to activities and programs of a specific department. Advanced principles of administration in a government, legal, judicial or related environment. Advance survey techniques and statistical methods. Advanced principles of strategic planning, operations, policy development and implementation. Advanced principles of office management, budgeting, administration and supervision. Advanced principles of problem identification, analysis and resolution. Principles of computerized data and word processing systems including Internet and website usage. Principles of centralized information and data-based record keeping systems. Advanced principles of effective writing and verbal presentation including public speaking. Advanced principles of media communication. Advanced principles of public relations/customer service. Advanced principles of board and committee administration. Advanced principles of organizational behavior and conflict resolution. Advanced principles of public policy research and analysis. Advanced principles of effective institutional communication in dealing with diverse constituencies. Advanced principles of effective personnel management in a union environment. Advanced principles of the administration of justice in California. Principles of the legislative process and government relations. Functional expertise associated with a department's mission. Ability to: Provide leadership direction and develop staff and programs to meet evolving strategic initiatives. Communicate clearly, effectively and professionally in person, by telephone, by computer and in writing. Maintain appropriate confidentiality in program administration and interactions with contractors, consultants, experts and others. Exercise sound judgment and decision making. Make recommendations on complicated and difficult program matters and present them effectively to governing authorities. Interpret and analyze complex written documents. Effectively present and speak publicly to large groups of people. Act with integrity in all related State Bar business. Quickly adapt to changing environments and critical needs to and adopt and effectively implement courses of action. Effectively interact with others in an interactive office. Effectively address conflict. Minimum Qualifications of the Program Manager I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum five (5) years of experience at and/or above the journey-level that included responsibility for such professional-level activities such as budgeting, administrative analysis, program development, marketing, evaluation, human resources management, and/or work contributing to the development of operational procedures or plans. Minimum three (3) years' management/supervisory experience administering personnel and budget requirements. Master's degree in a relevant field may substitute for up to two (2) years of experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. Minimum Qualifications of the Program Director I: Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Minimum eight (8) years' progressively responsible experience in related program administration. Minimum four (4) years' senior management/supervisory experience in administering personnel and budget requirements. Master's degree is preferred and may substitute for up to two years of experience. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: Juris Doctorate and/or special Qualifications including specialized knowledge, abilities, education, experience, or license may be established for individual positions. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.