The Family Support Division is seeking applications for a Benefit Program Technician.This position will be located in the Miller County Customer Service Center based at 6 Industrial Dr., Eldon, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 16, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician.This position will be located in the Miller County Customer Service Center based at 6 Industrial Dr., Eldon, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
St. Louis, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the St. Louis County Child Support Office based at 9900 Page Ave., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 16, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the St. Louis County Child Support Office based at 9900 Page Ave., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Jefferson City, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Cole County/Jefferson City Child Support - Customer Service Center based at 2023 St. Mary's Blvd., Jefferson City, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 07, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Cole County/Jefferson City Child Support - Customer Service Center based at 2023 St. Mary's Blvd., Jefferson City, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Cape Girardeau, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Cape Girardeau Customer Service Center based at 471 Siemers Drive, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 16, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Cape Girardeau Customer Service Center based at 471 Siemers Drive, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Springfield, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Greene County Customer Service Center based at 101 Park Central Square, Springfield, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 16, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Greene County Customer Service Center based at 101 Park Central Square, Springfield, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
St. Louis, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Chouteau Customer Service Center based at 3101 Chouteau Ave., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 10, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Chouteau Customer Service Center based at 3101 Chouteau Ave., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
St. Louis City, Missouri, United States
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the St. louis City/Wainwright Child Support Office based at 111 N Seventh St., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 16, 2024
Full Time
The Family Support Division is seeking applications for Benefit Program Technicians. These positions will be located in the St. louis City/Wainwright Child Support Office based at 111 N Seventh St., St. Louis, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Jefferson City, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Cole County-FRS Unit Child Support Office based at 615 Howerton Ct., Jefferson City, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 15, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Technician. This position will be located in the Cole County-FRS Unit Child Support Office based at 615 Howerton Ct., Jefferson City, MO. Applicants may have the opportunity to work remotely once eligibility and suitability requirements are met. As our Benefit Program Technician you will serve Missouri residents by assessing their Child Support needs during phone call and in-person You will assist and help guide them through the process establishing paternity orders and making/receiving child support payments. This position has a consistent and structured work schedule with a generous leave benefit that allows for work/life balance. Each day you will answer phone calls with questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our computer-based systems as appropriate. This is a rewarding position with the opportunity to positively impact the lives of Missourians. In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. To thrive in these roles, you must be personable, compassionate and have a non- judgmental The ideal candidate would possess excellent customer service skills, typing skills and be detail oriented. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Jefferson City, Missouri, United States
You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.” To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation. Provide online, phone, chat and in-person customer service and 1 st tier technical support to job seekers, business customers, Job Center staff and Central Office staff Process system access requests as needed Maintain accuracy of data in our Case Management and Labor Exchange systems by reviewing customer, job seeker and employer records, and making corrections as needed Review new employer registrations, update worksites, and combine employer records. Create, duplicate, open, and close job orders as needed. Apply complex operating instructions, regulations and business rules to troubleshoot and resolve issues related to MoJobs. Brainstorm and suggest Case Management and Labor Exchange system enhancements based on functionality findings and customer feedback Perform other related work as assigned Demonstrate regular and reliable attendance Beneficial education and/or work-related experience includes technical or professional experience in business, personnel, public administration or closely related area, including military service. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
May 04, 2024
Full Time
You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.” To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation. Provide online, phone, chat and in-person customer service and 1 st tier technical support to job seekers, business customers, Job Center staff and Central Office staff Process system access requests as needed Maintain accuracy of data in our Case Management and Labor Exchange systems by reviewing customer, job seeker and employer records, and making corrections as needed Review new employer registrations, update worksites, and combine employer records. Create, duplicate, open, and close job orders as needed. Apply complex operating instructions, regulations and business rules to troubleshoot and resolve issues related to MoJobs. Brainstorm and suggest Case Management and Labor Exchange system enhancements based on functionality findings and customer feedback Perform other related work as assigned Demonstrate regular and reliable attendance Beneficial education and/or work-related experience includes technical or professional experience in business, personnel, public administration or closely related area, including military service. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here . The State of Missouri is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Rolla Resource Center based at 1111 Kingshighway, Rolla, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 16, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Rolla Resource Center based at 1111 Kingshighway, Rolla, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Mexico Resource Center based at 4690 S. Clark, Mexico, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 16, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Mexico Resource Center based at 4690 S. Clark, Mexico, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
St. Louis County, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the MET Center Resource Center based at 6347 Plymouth Ave., St. Louis, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 16, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the MET Center Resource Center based at 6347 Plymouth Ave., St. Louis, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
State of Missouri
Hannibal, Missouri, United States
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Hannibal Resource Center based at 805 Clinic Road, Hannibal, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 11, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Hannibal Resource Center based at 805 Clinic Road, Hannibal, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Lamar Resource Center based at 501 W 13th St., Lamar, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 11, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Lamar Resource Center based at 501 W 13th St., Lamar, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in Linn Resource Center based at 63 Progress Lane, Linn, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 07, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in Linn Resource Center based at 63 Progress Lane, Linn, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Fulton Resource Center based at 108 N Hospital Drive, Fulton, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
May 02, 2024
Full Time
The Family Support Division is seeking applications for a Benefit Program Associate/Technician. This position will be located in the Fulton Resource Center based at 108 N Hospital Drive, Fulton, MO. As our Benefit Program Associate ($35,383.20, $1,474.30 semi-monthly * ), you will serve Missouri residents by assessing their needs when they come into our office seeking assistance. You will help guide them through the process of applying for any of the public assistance programs we administer at the Department of Social Services, Family Support Division. Each day you will answer questions related to our programs and resources, take and distribute information as necessary, scan and index information received, and enter information into our eligibility systems as appropriate. As our Benefit Program Technician ($37,681.92, $1,570.08 semi-monthly * ), you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives. Every day you will determine initial and continuing eligibility of Missouri citizens for these services, interview clients in person and by telephone, prepare summaries and much more. Salary* - Will be determined by experience and qualifications. Benefit Program Associate : In order to qualify for this role, you must hold a High School diploma or equivalent and 1-3 years of relevant experience. Benefit Program Technician : In order to qualify for this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree. Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. To thrive in these roles, you must be personable, compassionate and have a non-judgmental attitude. Recruitment Area: Accepting applications from all qualified applicants. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under general supervision of the Supervising Program Technician (SPT) II, the Program Technician (PT) II in the Applicant Response Section reviews automated and manual criminal history records and prepares initial responses based on legal requirements for dissemination of criminal history records to authorized agencies that submit applicant fingerprints for licensing, employment, and certification purposes. The PT II also refers incomplete records to the Problem Resolution Section, verifies the accuracy of responses prior to dissemination, and prepares initial responses to authorized applicant agencies. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 2-3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429823 Position #(s): 420-777-9928-901 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information T his position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Applicant & Record Quality Services Branch, Applicant Services Program, Applicant Response Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov. Special Requirements A fingerprint check is required. Clearly indicate JC - 429823 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Holly Bittle JC-429823 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Holly Bittle JC-429823 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References . Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to read and understand criminal history. Ability to multi task. Maintain confidentiality. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Holly Bittle (916) 210-3376 holly.bittle@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Additional Information This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/30/2024
May 16, 2024
Full Time
Job Description and Duties Under general supervision of the Supervising Program Technician (SPT) II, the Program Technician (PT) II in the Applicant Response Section reviews automated and manual criminal history records and prepares initial responses based on legal requirements for dissemination of criminal history records to authorized agencies that submit applicant fingerprints for licensing, employment, and certification purposes. The PT II also refers incomplete records to the Problem Resolution Section, verifies the accuracy of responses prior to dissemination, and prepares initial responses to authorized applicant agencies. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is eligible for telework up to 2-3 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-429823 Position #(s): 420-777-9928-901 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: Sacramento County Telework: Telework Job Type: 12 Month Limited Term - Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information T his position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Applicant & Record Quality Services Branch, Applicant Services Program, Applicant Response Section. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov. Special Requirements A fingerprint check is required. Clearly indicate JC - 429823 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/30/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Holly Bittle JC-429823 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Holly Bittle JC-429823 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - References . Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to read and understand criminal history. Ability to multi task. Maintain confidentiality. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Holly Bittle (916) 210-3376 holly.bittle@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information about Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Additional Information This is a 12 month limited term position, but may be extended to a maximum of 24 months and/or may become a permanent position based upon operational needs. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/30/2024
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the supervision of the Supervising Program Technician II, the Program Technician (PT) II in the Quality Update and Expedite Section performs the more difficult and complex duties associated with the update of criminal and applicant information to the Automated Criminal History System. Some of the critical tasks include reviewing and examining source documents and converting records from manual to automated formats; processing documents in error resolution; consolidating multiple records; and disseminating information accurately and in a timely manner. The PT II identifies data which does not conform to legal, procedural, and policy requirements and initiates action as needed. The PT II may be required to answer questions as well as assist in the review of work for employees undergoing training. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Remote and hybrid schedules are subject to management approval. In addition, approved remote and hybrid schedules may be delayed and the individual will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-430015 Position #(s): 420-761-9928-150 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Record Management Branch, Criminal Record Expedite & Support Program, Quality Update & Expedite Section #1. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . This position is located on Broadway in Sacramento County and offers free parking. Special Requirements A fingerprint check is required. Clearly indicate JC-430015 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Applying electronically is highly encouraged. Completion of an online hiring test is REQUIRED to proceed in the selection process for this position. An email with test information will besent to all applicants within 10 business days after the close of this job posting from assessment.support@doj.ca.gov . If you submittedyour application and have not received the test information email within 10 business days after the close of the job posting, pleaseimmediately contact the hiring contact listed on this job posting. Hiring assessments are typically taken on a personal computer and may require candidates to visually identify information, type longpassages, listen to audio recordings, or speak into an audio recorder. If you need a reasonable accommodation to take this test, pleasecontact Sheri Wise at Sheri.Wise@doj.ca.gov by the final filing date listed on this bulletin. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/23/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-430015 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-430015 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - List of references is required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to follow oral and written instructions, policies, and procedures. Maintain good and dependable work attendance and punctuality. Interest in the criminal justice system. Strong written and verbal communication skills. Ability to work independently or as part of a team. Understanding of the criminal justice system and ability to interpret manual and automated criminal history records and related source documents. Attention to detail. Ability to analyze and research data. Ability to key data for long periods of time (8 hour shift). Strong computer skills. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/23/2024
May 10, 2024
Full Time
Job Description and Duties Under the supervision of the Supervising Program Technician II, the Program Technician (PT) II in the Quality Update and Expedite Section performs the more difficult and complex duties associated with the update of criminal and applicant information to the Automated Criminal History System. Some of the critical tasks include reviewing and examining source documents and converting records from manual to automated formats; processing documents in error resolution; consolidating multiple records; and disseminating information accurately and in a timely manner. The PT II identifies data which does not conform to legal, procedural, and policy requirements and initiates action as needed. The PT II may be required to answer questions as well as assist in the review of work for employees undergoing training. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. Remote and hybrid schedules are subject to management approval. In addition, approved remote and hybrid schedules may be delayed and the individual will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-430015 Position #(s): 420-761-9928-150 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Record Management Branch, Criminal Record Expedite & Support Program, Quality Update & Expedite Section #1. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . This position is located on Broadway in Sacramento County and offers free parking. Special Requirements A fingerprint check is required. Clearly indicate JC-430015 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Applying electronically is highly encouraged. Completion of an online hiring test is REQUIRED to proceed in the selection process for this position. An email with test information will besent to all applicants within 10 business days after the close of this job posting from assessment.support@doj.ca.gov . If you submittedyour application and have not received the test information email within 10 business days after the close of the job posting, pleaseimmediately contact the hiring contact listed on this job posting. Hiring assessments are typically taken on a personal computer and may require candidates to visually identify information, type longpassages, listen to audio recordings, or speak into an audio recorder. If you need a reasonable accommodation to take this test, pleasecontact Sheri Wise at Sheri.Wise@doj.ca.gov by the final filing date listed on this bulletin. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/23/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-430015 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-430015 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - List of references is required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to follow oral and written instructions, policies, and procedures. Maintain good and dependable work attendance and punctuality. Interest in the criminal justice system. Strong written and verbal communication skills. Ability to work independently or as part of a team. Understanding of the criminal justice system and ability to interpret manual and automated criminal history records and related source documents. Attention to detail. Ability to analyze and research data. Ability to key data for long periods of time (8 hour shift). Strong computer skills. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/23/2024
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the supervision of the Supervising Program Technician II, the Program Technician (PT) II in the Criminal Record Update Section reviews, analyzes, codes, verifies, and updates disposition procedures. In addition, the PT II may be required to provide training to PT staff. The PT II must have a thorough knowledge of various statutory code sections, the criminal justice process, and the Criminal Record Update Program (CRUP). The incumbent will be trained and expected to perform all PT II work processes and meet the unit averages as required by CRUP for each work type. Depending on program needs a PT II may be assigned to perform other related duties as necessary. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework 2-3 days a week upon successful completion of the training period and based on operational needs, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428379 Position #(s): 420-761-9928-050 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Evening Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Record Management Branch, Criminal Record Update Program, Criminal Record Update Section Evening. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . This position is located on Broadway in Sacramento County and offers free parking. Special Requirements A fingerprint check is required. Clearly indicate JC-428379 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Applying electronically is highly encouraged. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/16/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-428379 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-428379 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to work Evening Shift Hours from 2:30 PM - 11:00 PM. Strong computer skills. Ability to follow oral and written instructions, policies, and procedures. Maintain good and dependable work attendance and punctuality. Ability to learn how to interpret and analyze manual and automated criminal history records and related source documents. Strong Written and verbal communication skills. Ability to work independently or as part of a team. Attention to detail. Ability to key data for long period of time (normal 8 hour shift). Knowledge of the criminal justice system. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/16/2024
May 03, 2024
Full Time
Job Description and Duties Under the supervision of the Supervising Program Technician II, the Program Technician (PT) II in the Criminal Record Update Section reviews, analyzes, codes, verifies, and updates disposition procedures. In addition, the PT II may be required to provide training to PT staff. The PT II must have a thorough knowledge of various statutory code sections, the criminal justice process, and the Criminal Record Update Program (CRUP). The incumbent will be trained and expected to perform all PT II work processes and meet the unit averages as required by CRUP for each work type. Depending on program needs a PT II may be assigned to perform other related duties as necessary. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework 2-3 days a week upon successful completion of the training period and based on operational needs, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-428379 Position #(s): 420-761-9928-050 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Evening Shift Work Week: Monday-Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information and Analysis, Record Management Branch, Criminal Record Update Program, Criminal Record Update Section Evening. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . This position is located on Broadway in Sacramento County and offers free parking. Special Requirements A fingerprint check is required. Clearly indicate JC-428379 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Applying electronically is highly encouraged. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/16/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Sheri Wise JC-428379 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Sheri Wise JC-428379 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Other - Cover letter is required and must be included. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to work Evening Shift Hours from 2:30 PM - 11:00 PM. Strong computer skills. Ability to follow oral and written instructions, policies, and procedures. Maintain good and dependable work attendance and punctuality. Ability to learn how to interpret and analyze manual and automated criminal history records and related source documents. Strong Written and verbal communication skills. Ability to work independently or as part of a team. Attention to detail. Ability to key data for long period of time (normal 8 hour shift). Knowledge of the criminal justice system. Benefits Benefit Information - Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sheri Wise (916) 210-2499 sheri.wise@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/16/2024
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the general direction of the Applicant and Record Quality Services Branch (ARQSB), Record Quality Services Program (RQSP), Record Review Section (RRS) Crime Analyst Supervisor (CA Sup), the Program Technician (PT) II works independently, or with other staff, performing a variety of assignments in support of business needs, services, and administrative record challenge requests pursuant to California Penal Code sections 11120-11127. The PT II must be familiar with criminal justice system processes and also be familiar with the statutory code sections relevant to criminal history record reviews, automated criminal history records, and related programs within the Department of Justice (DOJ). The PT II may also assist program management with special projects. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-415090 Position #(s): 420-761-9928-074 420-761-9928-077 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Applicant & Record Quality Services Branch, Record Quality Services Program, Record Review Section, Record Review Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 415090 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/16/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Holly Bittle - JC 415090 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Holly Bittle - JC 415090 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: -Ability to exercise good judgment, and act with flexibility and diplomacy. -Ability to process work in priority order. -Experience reviewing and analyzing documents to then update respective databases. -Excellent written and oral communication skills and a demonstrated history of good work habits. -Ability to work independently and as a member of a team to accomplish program objectives. -Ability to maintain confidentiality on sensitive issues, work cooperatively as a team, and maintain professional relationships with department staff. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Holly Bittle (916) 210-3376 holly.bittle@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information This is a re-advertisement for JC - 394252. If you have previously applied for JC - 394252, it is not necessary to re-apply. Your original application for JC - 394252 will be included in this candidate pool for JC - 415090. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/16/2024
May 03, 2024
Full Time
Job Description and Duties Under the general direction of the Applicant and Record Quality Services Branch (ARQSB), Record Quality Services Program (RQSP), Record Review Section (RRS) Crime Analyst Supervisor (CA Sup), the Program Technician (PT) II works independently, or with other staff, performing a variety of assignments in support of business needs, services, and administrative record challenge requests pursuant to California Penal Code sections 11120-11127. The PT II must be familiar with criminal justice system processes and also be familiar with the statutory code sections relevant to criminal history record reviews, automated criminal history records, and related programs within the Department of Justice (DOJ). The PT II may also assist program management with special projects. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies. This position is eligible for telework up to 5 days a week, in accordance with the Statewide Telework Policy, and will be required to report to the office as needed/required. A teleworker is considered Remote-centered if they work fifty percent or more of their time from an alternate work location. The successful candidate must reside in California upon appointment. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PROGRAM TECHNICIAN II Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-415090 Position #(s): 420-761-9928-074 420-761-9928-077 Working Title: Program Technician II Classification: PROGRAM TECHNICIAN II $3,613.00 - $4,528.00 # of Positions: 2 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: Day Shift Work Week: Monday - Friday Department Information This position is located in the California Justice Information Services Division, Bureau of Criminal Information & Analysis, Applicant & Record Quality Services Branch, Record Quality Services Program, Record Review Section, Record Review Unit. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov . Special Requirements A fingerprint check is required. Clearly indicate JC - 415090 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/16/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Holly Bittle - JC 415090 PO Box 160608 Sacramento , CA 95816-0608 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Holly Bittle - JC 415090 4949 Broadway Sacramento , CA 95820 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - is a narrative discussion of how your education, training, experience, and skills meet the minimum and desirable qualifications and qualify you for the position. This also serves as a documentation of your ability to present information clearly and concisely in writing, and should be typed and no more than two pages in length. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: -Ability to exercise good judgment, and act with flexibility and diplomacy. -Ability to process work in priority order. -Experience reviewing and analyzing documents to then update respective databases. -Excellent written and oral communication skills and a demonstrated history of good work habits. -Ability to work independently and as a member of a team to accomplish program objectives. -Ability to maintain confidentiality on sensitive issues, work cooperatively as a team, and maintain professional relationships with department staff. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Holly Bittle (916) 210-3376 holly.bittle@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information This is a re-advertisement for JC - 394252. If you have previously applied for JC - 394252, it is not necessary to re-apply. Your original application for JC - 394252 will be included in this candidate pool for JC - 415090. Additional Information on Application Filing Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/16/2024