Job Location: - The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.
Why you'll love this position: This opportunity is for one to work with a dynamic team in an enterprise-level IT environment.
This is a first-level position accountable for working within the framework of established system administration and maintaining multi-platform software and hardware that provide a range of functions to track enterprise applications, websites, data, and systems. Participates in gathering system requirements and performs technical writing at the entry/beginner end of scope and complexity. Creates basic level systems documentation. Undertakes work at a lower level of risk and complexity.
This position is with the Office of Administration, Information Technology Services Division (OA-ITSD) supporting the State Data Center (SDC).
ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.
What you'll do: - Support the monitoring infrastructure in delivering and maintaining monitoring capabilities.
- Build, maintain, and administer multiple monitoring and inventory systems.
- Configure dashboards, alerts and reports where needed.
- Maintain health of the environment - perform upgrades and troubleshoot issues.
- Work with the team to develop solutions to integrate monitoring and inventory solutions where possible.
- Monitor the environment to ensure everything is working as designed and according to our standards.
- Provide customer and technical support for processes and monitoring operations.
- Document monitoring and inventory system specifications and requirements.
- Knowledge of operating systems and applications.
- Ability to apply analytical skills with strong attention to detail in resolving issues.
- Ability to troubleshoot hardware and software.
- Ability to research, collect, and analyze performance data.
- Ability to handle and prioritize multiple tasks and work well in a team environment.
- Possess a desire to continue the development of new skills through self-study and assigned training.
- Special projects, presentations, reports, and other duties as assigned.
- Experience working with and comprehensive knowledge of applications such as, but not limited to: SolarWinds, Lansweeper, Dynatrace, and ServiceNow Configuration Management Database (CMDB).
- Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. Knowledge of operating systems and applications. Knowledge of cybersecurity issues and preventative methods. Ability to troubleshoot hardware and software. Ability to research, collect, and analyze network performance.
The classification for this position is classified as Systems Administration Technician ; click for more information.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
If you have questions please contact: ITSDRecruiting@oa.mo.gov
