Job Location: - The office for this position is located at the Harry S. Truman State Office Building, 301 W High Street, Jefferson City, MO. 65101.
Why you'll love this position:
OA-ITSD is seeking a highly motivated candidate to assist in managing the State Network Infrastructure. Besides a strong foundation of the OSI model and networking protocols, the candidate should have experience with Cisco Switching and routing fundamentals, spanning tree, LAN management, port channels, TACACS+, DHCP, and DNS. This candidate will be responsible for troubleshooting complex network issues, installing and replacing new network hardware, and maintaining ITSD configuration standards. The candidate must exhibit strong motivation in continuing education, be an expert multitasker, and effectively communicate, both written and verbal, with customers, vendors, and IT peers. This position is with the Office of Administration, Information Technology Services Division (ITSD) and supports all consolidated State Agencies.
Overnight travel, after-hours work, and on-call is required.
This position is with the Office of Administration, Information Technology Services Division (OA-ITSD).
ITSD Core Values - We Innovate and Partner with Passion, Respect, and Integrity United as #OneTeam.
What you'll do: - Responsible for the configuration, deployment, monitoring, troubleshooting, and analysis of Wide Area Networks (WAN), Local Area Networks (LAN) and Wireless infrastructure.
- Will be responsible for extensive campus hardware replacement throughout the State of Missouri.
- Works closely with Network architect to implement Network related features and solutions.
- Works closely with customers and Tier I/II staff to troubleshoot wired and wireless client connectivity issues.
- Document all aspects of network infrastructure setups, configurations, contacts, etc.
- Prioritize requests, work under tight deadlines, handle urgent issues promptly and reliably deliver work of the highest standards on time.
- Be organized and detailed in documentation during planning, making changes, and post-deployments.
- Communicate effectively, both written and verbal, with customers, vendors, and IT peers.
- Interpret and apply standards, policies, procedures, and guidelines.
- Proactively identify inefficiencies and act as a catalyst for continuous improvement via proposed solutions.
Working knowledge of the following: - Cisco Router and Switch configuration, operation, and troubleshooting.
- Cisco WLAN Controller (WLC) and AP configuration, operation and troubleshooting.
- Solar Winds Network Performance Monitor, Network Configuration Manager, and Engineer's Toolset.
- Cisco Identity Service Engine (ISE).
- Cisco DNA Center.
- Router, Switch, WLC, and AP Installation.
- Administering Cisco best practices and standards in LAN switching (VTP, Spanning-Tree, Trunking, Vlans, Port-Security).
- Troubleshooting End-device connectivity.
- Troubleshooting Port Channels, Switch aggregation, Switch Stacking, Environmental Controls.
- Networking protocols (e.g., BGP, OSPF, IPSEC, HSRP, 802.11, QoS).
Knowledge of the following: - IPv4 subnetting.
- Access Control Lists.
- MPLS and DMVPN.
- Wireless site surveys.
- Fiber Optic cabling standards and troubleshooting.
- Solid understanding of the OSI model.
- Hands-on experience and understanding of Switches, Routers, WLCs, Hubs, Servers, Firewalls.
- Microsoft Office and Microsoft Visio.
- IPv6 knowledge is a plus.
- 1-2 years of experience administering Cisco routers, voice gateways, switches, WLCs, and preferred.
- CCNA certification preferred.
- Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position.
Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant. Knowledge of network technology. Ability to learn and apply concepts. Ability to follow technical directions. Ability to apply analytical skills in resolving issues.
The classification for this position is Network Infrastructure Technician ; click for more information.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
If you have questions please contact: ITSDRecruiting@oa.mo.gov
