Introduction Under direction of assigned supervisor,
provides analytical support, maintenance of existing systems and contributes to the development/implementation of new systems. Provides coordination with the Information Technology Department serving as liaison between business users and information technology staff, vendors and service providers; and performs related work as required.
Minimum Qualifications Education and Experience - Associate's Degree is required.
- One year of experience working directly on computer-based information systems' software, with a focus on system administration and management.
- Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.
Licensing, Certifications and Other Requirements- Depending on the department assignment, must possess and maintain a valid, unrestricted driver's license with no major citations within the past 39 months prior to the start date. The Arizona Department of Motor Vehicles requires that out-of-state driver's licenses must be surrendered within 10 days of relocating to the State of Arizona.
- Depending on the department assignment, obtain and maintain a Level D - Technical Arizona Criminal Justice Information System (ACJIS) Network Terminal Operator certification. Training is provided on duty and testing is completed within first six months of hire.
- Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.
Other pertinent licenses and/or certifications may be required of some positions depending on division/department/service assignment.
Essential Functions - Works within the assigned department and provides application support on the designated systems.
- Provides support required for all functional area related software applications including working with vendors to upgrade systems or training new users on the system.
- Performs functions to ensure application availability including system monitoring, adding, and deleting users, modifying user profiles, maintaining reports and files.
- Provides guidance and support to business users and system end-users.
- Evaluates and analyzes assigned functional area related processes, procedures and workflow to determine the feasibility of different technology options and solutions to meet their requirements.
- Assists in system analysis, computer configuration, planning and training of employees on the assigned functional area's automated systems to ensure optimal performance of the systems.
- Provides or coordinates training of staff on the information system; assists in writing or provides training materials, how-to and reference documentation, and makes training presentations.
Work Environment/Physical Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
- Most work is accomplished in an office environment, but remote working may be accommodated, as needed.
- Operate a variety of standard office equipment requiring continuous and repetitive arm, hand and eye movement.
- Lift and move computer equipment weighing up to 30 pounds.
- Travel to meetings and/or various locations as required.
- Perform off-hours scheduled maintenance downtime.
- Work on call on a scheduled and as needed basis.
Benefits Highlights: The City of Scottsdale offers a comprehensive benefits package including:
- 12 Paid Holidays, which includes 1 Floating Holiday
- Vacation Accrual; starts at 10.3 hours/month
- Sick Leave Accrual; 8 hours/month
- Medical (which includes behavioral health coverage), Dental and Vision Benefits
- City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
- Tuition Reimbursement; $2,500/year
- Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.29% which includes a Long-Term Disability benefit
- Supplemental Retirement Plans through Nationwide; 457
- Pet Insurance
- Bilingual pay compensation
Please visit the
Benefits Information page for more information.
Click here to view the full job description.
Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state "See Resume" in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:
- Fingerprinting search of the national FBI Database
- Criminal Background screening
The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.
PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
When advised reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.
This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Closing Date/Time: 4/29/2024 11:59 PM Arizona
