PLACER COUNTY, CA
Auburn, California, United States
Introduction Are you looking to work with a dedicated group of people at a state-of-the-art animal shelter? Click on the video link below to learn more about this amazing career opportunity. Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Department of Health and Human Services - Animal Care Services is currently hiring for an Animal Services Program Coordinator. This is an outstanding opportunity to join Placer County Animal Services and contribute to the continued success of this progressive and innovative organization, while working at the new state-of-the-art animal care facility located in Auburn. The Animal Service Program Coordinator serves as a lead for volunteers working varied schedules; provides information to the public regarding volunteer, retention counseling, and foster care programs; recruits, trains, assigns, and directs the work of volunteer staff; supervises clerical staff; assists with community education outreach programs; helps with social media outreach methods of marketing adoptable animals; assists with rescue outreach and coordination for agreed upon animals in need of rescue placement; and works with the Animal Care Supervisor to carry out animal behavior modification plans for animals needing specialized training and support to improve their adoptability. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, develop, direct, and coordinate the animal services volunteer program and community outreach efforts; recruit, train, assign, and supervise the work of volunteers and clerical staff; assist the Animal Care Supervisor with kennel operations; and perform related work as required. DISTINGUISHING CHARACTERISTICS This single position classification is primarily responsible for providing direction, supervision, and coordination of all volunteer services for Animal Services. This class differs from the Animal Care Supervisor class in that the latter is a full-time supervisor for both technical and clerical staff and has the full range of supervisory responsibilities, while this classification oversees volunteers and special programs and may supervise clerical staff. This class also differs from the Animal Care Attendant class by providing direction and training to volunteers and administration/coordination of special programs, whereas the Animal Care Attendant is focused on the direct care and feeding of animals. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Animal Care Supervisor. May exercise technical and functional supervision over technical staff and direct supervision over clerical staff and volunteers. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Participate in the selection of clerical staff; provide or coordinate clerical staff training; work with employees to correct deficiencies; implement discipline procedures. Plan, prioritize, assign, supervise and review the work of staff involved in providing administrative support. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Recruit, screen, select, and oversee the training and retention of volunteers. Develop and maintain volunteer position descriptions, training materials, procedural guidelines, and the volunteer handbook; train volunteers in program procedures, proper animal handling techniques, shelter and building safety, shelter policies, applicable laws, and customer service techniques for dealing effectively with the public. Direct, supervise, and evaluate the performance of volunteers; monitor, evaluate, and provide feedback to volunteers to assure maximum program coverage and effectiveness; ensure volunteers comply with county and shelter policies and procedures; notify volunteers who are not appropriate for initial or continued service in an assignment. Provide assistance to the Animal Care Supervisor in coordinating a volunteer workforce in the event of an emergency response requiring animal evacuations. Respond to public inquiries and resolve situations that may arise involving programs or volunteers. Establish and maintain effective relationships with community members, non-profit animal rescue groups, local animal control agencies, youth and adult programs, special interest groups, and other organizations to facilitate cooperation and develop programs to benefit the shelter and the community. In conjunction with the Animal Care Supervisor and Animal Care Program Manager, schedule and provide volunteer classes in animal behavior, enrichment, and socialization, including the proper and humane handling and treatment of animals; lead monthly volunteer orientations and quarterly volunteer meetings. Assist with developing and implementing community education outreach programs, including animal behavioral training, animal care, shelter tours, and after adoption support; assist the Animal Care Supervisor with outreach to non-profit animal rescue groups for the placement of special needs animals. Manage and maintain organization of foster program by placing orphaned, pregnant, newborn, injured, sick, and under-socialized animals into private homes for temporary housing; recruit, train, and mentor foster volunteers; oversee organization of all foster programs and materials. May participate in the maintenance of the animal shelter facilities and grounds to ensure a clean, sanitary, and safe condition; cleaning and disinfecting of kennels and cages; feeding, watering, and grooming of animals; and provide first aid to wounded animals as needed. Working with the Animal Care Supervisor, carry out animal behavior modification plans for animals needing specialized training and support to improve their adoptability. Utilize the shelter’s volunteer management software, maintain volunteer records, assignments, training history, attendance records, current schedules, upcoming event recruitments, ongoing volunteer communication, and other pertinent files regarding volunteers. Ensure donated supplies and equipment are distributed based on program/organization priorities. Maintain, update, and develop content for social media platforms. Answer questions and provide accurate information to the public. Build and maintain positive working relationships with co-workers, other County employees, volunteers, veterinarians, other animal groups, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in an animal care facility with indoor and outdoor operations and animal noises and odors. MINIMUM QUALIFICATIONS Experience and Training: It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of experience supervising, coordinating, or directing programs in a public animal control and services setting or animal welfare organization. Volunteer program experience highly desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of leadership, motivation, team building, organization, and conflict resolution. Training concepts including techniques used in developing and conducting training programs and methods of learning. Principles and practices of animal sheltering, evaluation, and placement. Proper animal handling techniques. Methods and tools used in animal care and socializing/training shelter animals. Animal species, types, and breeds. Volunteer programs and services to include volunteer recruitment techniques. Federal, state, and local laws, ordinances, and codes related to the care, keeping, treatment, and impounding of animals. Customer service techniques for dealing with customers, often in a difficult or confrontational situation. English usage, grammar, spelling, vocabulary, and punctuation for both written and oral communications, including report writing and preparing correspondence, policies, and procedures. Standard office procedures, practices, equipment, computers, and software. The proper use of tools and equipment to protect oneself and others from animals. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; understand, recall, and explain related programs and standard procedures to others. On a continuous basis, sit at desk for long periods of time while preparing reports and other forms of documentation; intermittently walk, stand, bend, squat, climb, kneel, and reach while working in an animal shelter, making field visits, conducting clinics, or making educational presentations or demonstrations; twist to reach equipment surrounding desk or work areas; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to examine and assess conditions and animal behavior; and occasionally lift very heavy weight. Work with the public during tense and emotional situations; calm hostile and emotionally distraught individuals; demonstrate tact, courtesy, patience, and sound judgement. Recruit, select, train, and evaluate staff and volunteers. Develop, implement, evaluate, and recommend improvements to volunteer programs. Develop, conduct and/or coordinate adoption, education, public relations, and outreach efforts and organize community events. Interpret and explain pertinent County and department policies and procedures. Manage a variety of simultaneous work projects and carry them through to successful completion. Determine the appropriate course of action in stressful and/or emergency situations. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. Prepare a variety of written communications to include reports, policies, and procedures. Maintain accurate records and logs common to animal shelter operation. Work shifts, standby, weekends, and holidays when necessary or as assigned. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/31/2024 5:00:00 PM
Introduction Are you looking to work with a dedicated group of people at a state-of-the-art animal shelter? Click on the video link below to learn more about this amazing career opportunity. Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Department of Health and Human Services - Animal Care Services is currently hiring for an Animal Services Program Coordinator. This is an outstanding opportunity to join Placer County Animal Services and contribute to the continued success of this progressive and innovative organization, while working at the new state-of-the-art animal care facility located in Auburn. The Animal Service Program Coordinator serves as a lead for volunteers working varied schedules; provides information to the public regarding volunteer, retention counseling, and foster care programs; recruits, trains, assigns, and directs the work of volunteer staff; supervises clerical staff; assists with community education outreach programs; helps with social media outreach methods of marketing adoptable animals; assists with rescue outreach and coordination for agreed upon animals in need of rescue placement; and works with the Animal Care Supervisor to carry out animal behavior modification plans for animals needing specialized training and support to improve their adoptability. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To plan, develop, direct, and coordinate the animal services volunteer program and community outreach efforts; recruit, train, assign, and supervise the work of volunteers and clerical staff; assist the Animal Care Supervisor with kennel operations; and perform related work as required. DISTINGUISHING CHARACTERISTICS This single position classification is primarily responsible for providing direction, supervision, and coordination of all volunteer services for Animal Services. This class differs from the Animal Care Supervisor class in that the latter is a full-time supervisor for both technical and clerical staff and has the full range of supervisory responsibilities, while this classification oversees volunteers and special programs and may supervise clerical staff. This class also differs from the Animal Care Attendant class by providing direction and training to volunteers and administration/coordination of special programs, whereas the Animal Care Attendant is focused on the direct care and feeding of animals. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Animal Care Supervisor. May exercise technical and functional supervision over technical staff and direct supervision over clerical staff and volunteers. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Participate in the selection of clerical staff; provide or coordinate clerical staff training; work with employees to correct deficiencies; implement discipline procedures. Plan, prioritize, assign, supervise and review the work of staff involved in providing administrative support. Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities. Recruit, screen, select, and oversee the training and retention of volunteers. Develop and maintain volunteer position descriptions, training materials, procedural guidelines, and the volunteer handbook; train volunteers in program procedures, proper animal handling techniques, shelter and building safety, shelter policies, applicable laws, and customer service techniques for dealing effectively with the public. Direct, supervise, and evaluate the performance of volunteers; monitor, evaluate, and provide feedback to volunteers to assure maximum program coverage and effectiveness; ensure volunteers comply with county and shelter policies and procedures; notify volunteers who are not appropriate for initial or continued service in an assignment. Provide assistance to the Animal Care Supervisor in coordinating a volunteer workforce in the event of an emergency response requiring animal evacuations. Respond to public inquiries and resolve situations that may arise involving programs or volunteers. Establish and maintain effective relationships with community members, non-profit animal rescue groups, local animal control agencies, youth and adult programs, special interest groups, and other organizations to facilitate cooperation and develop programs to benefit the shelter and the community. In conjunction with the Animal Care Supervisor and Animal Care Program Manager, schedule and provide volunteer classes in animal behavior, enrichment, and socialization, including the proper and humane handling and treatment of animals; lead monthly volunteer orientations and quarterly volunteer meetings. Assist with developing and implementing community education outreach programs, including animal behavioral training, animal care, shelter tours, and after adoption support; assist the Animal Care Supervisor with outreach to non-profit animal rescue groups for the placement of special needs animals. Manage and maintain organization of foster program by placing orphaned, pregnant, newborn, injured, sick, and under-socialized animals into private homes for temporary housing; recruit, train, and mentor foster volunteers; oversee organization of all foster programs and materials. May participate in the maintenance of the animal shelter facilities and grounds to ensure a clean, sanitary, and safe condition; cleaning and disinfecting of kennels and cages; feeding, watering, and grooming of animals; and provide first aid to wounded animals as needed. Working with the Animal Care Supervisor, carry out animal behavior modification plans for animals needing specialized training and support to improve their adoptability. Utilize the shelter’s volunteer management software, maintain volunteer records, assignments, training history, attendance records, current schedules, upcoming event recruitments, ongoing volunteer communication, and other pertinent files regarding volunteers. Ensure donated supplies and equipment are distributed based on program/organization priorities. Maintain, update, and develop content for social media platforms. Answer questions and provide accurate information to the public. Build and maintain positive working relationships with co-workers, other County employees, volunteers, veterinarians, other animal groups, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in an animal care facility with indoor and outdoor operations and animal noises and odors. MINIMUM QUALIFICATIONS Experience and Training: It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of experience supervising, coordinating, or directing programs in a public animal control and services setting or animal welfare organization. Volunteer program experience highly desirable. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of leadership, motivation, team building, organization, and conflict resolution. Training concepts including techniques used in developing and conducting training programs and methods of learning. Principles and practices of animal sheltering, evaluation, and placement. Proper animal handling techniques. Methods and tools used in animal care and socializing/training shelter animals. Animal species, types, and breeds. Volunteer programs and services to include volunteer recruitment techniques. Federal, state, and local laws, ordinances, and codes related to the care, keeping, treatment, and impounding of animals. Customer service techniques for dealing with customers, often in a difficult or confrontational situation. English usage, grammar, spelling, vocabulary, and punctuation for both written and oral communications, including report writing and preparing correspondence, policies, and procedures. Standard office procedures, practices, equipment, computers, and software. The proper use of tools and equipment to protect oneself and others from animals. Ability to: On a continuous basis, know and understand all aspects of the job; intermittently analyze work papers, reports, and special projects; identify and interpret technical and numerical information; observe and problem solve operational and technical policies and procedures; understand, recall, and explain related programs and standard procedures to others. On a continuous basis, sit at desk for long periods of time while preparing reports and other forms of documentation; intermittently walk, stand, bend, squat, climb, kneel, and reach while working in an animal shelter, making field visits, conducting clinics, or making educational presentations or demonstrations; twist to reach equipment surrounding desk or work areas; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; see and hear with sufficient acuity to examine and assess conditions and animal behavior; and occasionally lift very heavy weight. Work with the public during tense and emotional situations; calm hostile and emotionally distraught individuals; demonstrate tact, courtesy, patience, and sound judgement. Recruit, select, train, and evaluate staff and volunteers. Develop, implement, evaluate, and recommend improvements to volunteer programs. Develop, conduct and/or coordinate adoption, education, public relations, and outreach efforts and organize community events. Interpret and explain pertinent County and department policies and procedures. Manage a variety of simultaneous work projects and carry them through to successful completion. Determine the appropriate course of action in stressful and/or emergency situations. Communicate clearly and concisely, both orally and in writing. Work with various cultural and ethnic groups in a tactful and effective manner. Establish and maintain effective working relationships with those contacted in the course of work. Prepare a variety of written communications to include reports, policies, and procedures. Maintain accurate records and logs common to animal shelter operation. Work shifts, standby, weekends, and holidays when necessary or as assigned. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: 5/31/2024 5:00:00 PM
City of Austin, TX
Austin, TX, United States
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus two (2) years’ experience in animal welfare or related field. Licenses or Certifications: Valid Texas Class C Driver’s License. Notes to Applicants Austin Animal Center Main Building Who are we? Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. Why work here? If you love animals and want to make a positive impact on our community this is the place for you!We at Austin Animal Center is committed to the wellbeing of animals in our community and shelter. On a daily basis, the work we do here helps hundreds of animals and people within our network. What is the Job? The Rescue/Foster Coordinator will play a key role in helping to grow our rescue partner/foster network and capabilities by establishing lasting relationships with our partners and fosters. This position will assist with the oversight and management of the rescue partner and foster programs to move an animal from the shelter system into a loving, temporary home or rescue partner. Pairing animals with foster families or rescue partners is rewarding on several levels. The ideal candidate has ability and initiative to effectively work, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures. The individual will be proficient with Word, PowerPoint, Excel, and Outlook to process and organize data. The individual will have the ability to de-escalate difficult conversations using professional verbal and written communication, meet deadlines using time management skills, and assist rescue partners/fosters with difficult situations using problem-solving skills. This candidate is a self-starter with great attention to detail and can use social media marketing creatively to get our animals to a rescue partner or foster. This person must be comfortable handling and walking large dogs. Regarding Your Application: A detailed, complete employment application is required. A Résumé is required and will not substitute for a complete employment application. Incomplete applications will not be considered. . If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: The Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on an ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises. Driving Requirement: This position requires a Valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Please Note this posting may close any time after 7 days . Pay Range $23.76 per hour Hours This position will work 20-29 hours per week. Days and hours will vary and may include weekends and holidays depending on business needs. Job Close Date 05/17/2024 Type of Posting External Department Animal Services Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Professional Location 7201 Levander Loop Austin TX 78702 Preferred Qualifications Preferred Experience: Demonstrated experience in recruiting, screening, and orientation of animal rescue or volunteer partners. Demonstrated experience in successfully supporting animal foster parents or programs. Demonstrated experience in records management. Demonstrated ability to work collaboratively with other departments or teams. Demonstrated experience supporting marketing efforts and events. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Select shelter animals for foster/rescue program and coordinate their transfer, transport, ongoing care and disposition. Recruit, qualify and orient rescue partners. Recruit, orient and monitor volunteer foster parents and provide training and resources on appropriate animal care and handling of fostered animals. Accurately maintain all required records in the shelter’s database in a timely manner. Ensure compliance of program participants with all policies and laws and in support of the shelter’s mission and goals. Safely and humanely handle and/or restrain animals, including those of unknown health and temperament. Contribute to the organization’s marketing and promotion efforts. Comply with all city policies, and procedures. Contribute to the programs and services that support the shelter’s live outcome goal. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques and methods. Knowledge of Federal, State, Local laws and ordinances governing animal care. Knowledge of city practice, policy and procedures. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to establish and maintain effective communication and working relationships with city employees, volunteers and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * Graduation from an accredited high school or equivalent, plus two (2) years’ experience in animal welfare or related field. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please describe your work experience in Records Management. (Open Ended Question) * Describe your experience working collaboratively with other teams or departments. (Open Ended Question) * Describe your experience supporting Marketing efforts and events. (Open Ended Question) * Describe your experience in supporting animal foster parents and programs. (Open Ended Question) * Describe your experience recruiting, screening, and orientation of animal rescue or volunteer partners. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter
Minimum Qualifications Education and/or Equivalent Experience: Graduation from an accredited high school or equivalent, plus two (2) years’ experience in animal welfare or related field. Licenses or Certifications: Valid Texas Class C Driver’s License. Notes to Applicants Austin Animal Center Main Building Who are we? Austin Animal Center‘s mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets. Why work here? If you love animals and want to make a positive impact on our community this is the place for you!We at Austin Animal Center is committed to the wellbeing of animals in our community and shelter. On a daily basis, the work we do here helps hundreds of animals and people within our network. What is the Job? The Rescue/Foster Coordinator will play a key role in helping to grow our rescue partner/foster network and capabilities by establishing lasting relationships with our partners and fosters. This position will assist with the oversight and management of the rescue partner and foster programs to move an animal from the shelter system into a loving, temporary home or rescue partner. Pairing animals with foster families or rescue partners is rewarding on several levels. The ideal candidate has ability and initiative to effectively work, both independently and in a team environment, in an atmosphere of multiple projects, shifting priorities, and deadline pressures. The individual will be proficient with Word, PowerPoint, Excel, and Outlook to process and organize data. The individual will have the ability to de-escalate difficult conversations using professional verbal and written communication, meet deadlines using time management skills, and assist rescue partners/fosters with difficult situations using problem-solving skills. This candidate is a self-starter with great attention to detail and can use social media marketing creatively to get our animals to a rescue partner or foster. This person must be comfortable handling and walking large dogs. Regarding Your Application: A detailed, complete employment application is required. A Résumé is required and will not substitute for a complete employment application. Incomplete applications will not be considered. . If you are selected to interview: Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference. If you are selected for hire: You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses. A Criminal Background check ( CBI ) will be conducted. Additional Information: The Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on an ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises. Driving Requirement: This position requires a Valid Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Please Note this posting may close any time after 7 days . Pay Range $23.76 per hour Hours This position will work 20-29 hours per week. Days and hours will vary and may include weekends and holidays depending on business needs. Job Close Date 05/17/2024 Type of Posting External Department Animal Services Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Professional Location 7201 Levander Loop Austin TX 78702 Preferred Qualifications Preferred Experience: Demonstrated experience in recruiting, screening, and orientation of animal rescue or volunteer partners. Demonstrated experience in successfully supporting animal foster parents or programs. Demonstrated experience in records management. Demonstrated ability to work collaboratively with other departments or teams. Demonstrated experience supporting marketing efforts and events. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Select shelter animals for foster/rescue program and coordinate their transfer, transport, ongoing care and disposition. Recruit, qualify and orient rescue partners. Recruit, orient and monitor volunteer foster parents and provide training and resources on appropriate animal care and handling of fostered animals. Accurately maintain all required records in the shelter’s database in a timely manner. Ensure compliance of program participants with all policies and laws and in support of the shelter’s mission and goals. Safely and humanely handle and/or restrain animals, including those of unknown health and temperament. Contribute to the organization’s marketing and promotion efforts. Comply with all city policies, and procedures. Contribute to the programs and services that support the shelter’s live outcome goal. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of applicable processes, techniques and methods. Knowledge of Federal, State, Local laws and ordinances governing animal care. Knowledge of city practice, policy and procedures. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to establish and maintain effective communication and working relationships with city employees, volunteers and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * Graduation from an accredited high school or equivalent, plus two (2) years’ experience in animal welfare or related field. Do you meet these minimum qualifications? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver License or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver License by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Please describe your work experience in Records Management. (Open Ended Question) * Describe your experience working collaboratively with other teams or departments. (Open Ended Question) * Describe your experience supporting Marketing efforts and events. (Open Ended Question) * Describe your experience in supporting animal foster parents and programs. (Open Ended Question) * Describe your experience recruiting, screening, and orientation of animal rescue or volunteer partners. (Open Ended Question) Optional & Required Documents Required Documents Resume Optional Documents Cover Letter