What You'll Be Doing
Transfer your knowledge of Family and Children's Medicaid (FCMA) and other economic services programs, to a dedicated team of professionals who work hard every day to ensure families in Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS).
We are seeking highly qualified and tech-savvy Economic Benefits Trainers to design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on FCMA programs, reporting to the location needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play! Our competitive compensation and benefits package includes, but is not limited to, medical, dental, and vision insurance, PTO, wellness days, and a 5% contribution to a 401k! #work4Wake #publicsectorjobs
Primary duties include:
- Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated
- Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation
- Focusing on FCMA training programs that will increase the performance of individuals and various departments/units served
- Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness
This position's primary focus is Family and Children’s Medicaid (FCMA), with additional program focus based on departmental need.
#LI-JL #publicsectorjobs #publicsectorjobboard
About Our Team
Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.
The Basics (Required Education and Experience)
- Bachelor's degree
- Three years of job-related experience
- Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
- Three (3) years of experience working within Family and Children's Medicaid programs within a State or County Department of Economic Self-Sufficiency and training adults using adult learning theories and practices
- Bachelor's degree or higher level of education in a related field to the position
How Will We Know You're 'The One'?
- Ability to develop and deliver presentations, training, and ideas to individuals or groups
- Strong interpersonal/human relations skills
- Strong analytical and creative problem-solving skills
- Excellent written and verbal communication required to convey information verbally to individuals, supervisors and program managers
- Knowledge of adult learning, instructional design, and curriculum development techniques
- Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
- Know how to operate a personal computer and use various Microsoft Office Products, internet browsers, web-based systems, etc.
About This Position
Location: Human Services Center Somerset Raleigh, NC 27609
Employment Type: Regular
Work Schedule: Mon - Fri 8:00 am - 5:00 pm
Hiring Range: $23.47 - $31.68, commensurate with experience
Market Range: 23.47 - 39.90
Posting Closing Date: This position is open until filled and may close at anytime
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
