TPWD - Systems Administrator V (Microsoft 365 Administrator) (REOPEN)

  • TEXAS PARKS AND WILDLIFE
  • Austin, Texas
  • Apr 25, 2024
Full Time Administration and Management Information Technology and Communication Services

Job Description

TPWD MISSION

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PLEASE NOTE:

All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed.

Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete.

Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.

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APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

MILITARY OCCUPATIONAL SPECIALTY CODES:

Job Classification

Service

Military Specialty

Systems Administrator I-VI

Army

17C, 25B, 25D, 25N, 255A, 255N, 255S, 255Z, 26A, 26B, 26Z

Systems Administrator I-VI

Navy

CT, CTM, CTN, CTT, IT, ITS, 181X, 182X, 681X, 682X, 781X, 782X

Systems Administrator I-VI

Coast Guard

IT, CYB10, CYB11, ISM

Systems Administrator I-VI

Marine Corps

0671, 0679, 2651, 5974, 6049, 6694, 0605, 0670, 8858

Systems Administrator I-VI

Air Force

1B4X1, 1D7X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 17C0, 17DX, 17SX

*More information on military occupational specialty codes can be found below:

https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf

MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/

Required forms that will need to be attached with application for Military Employment Preference:

1. Veteran- DD214 showing honorable discharge.

2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation.

3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation.

4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders.

5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.

Documentation must be attached to the application before military preference can be granted.

BENEFITS:

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.

HIRING CONTACT: Venu Nerametla, (512) 389 - 4787

PHYSICAL WORK ADDRESS: TPWD Information Technology, 4200 Smith School Road, Austin, Texas 78744

GENERAL DESCRIPTION:

This position performs advanced (senior-level) systems administration work to include technical guidance and consultation within the Information Technology Operations team. Supports local and remote systems and users. Provides strategy, architecture, and systems design for cloud services on Azure and Amazon Web Services. Automates routines using scripting and other programming languages. Provides advanced administration of Microsoft M/O365 services in a federated environment to provide authentication, access control, and systems monitoring. Deploys new service and performs configuration services, maintenance activities and advance server and application administration. Provides oversight and guidance in creating policies and standards to guide the Agency in support of user data access rights and secure system environments. Manages server and application patching. Upgrades existing systems by conferring with vendors and service providers, developing, testing, evaluating and installing enhancements and new software. Provides oversight and recommendations on product evaluations for software and prepares recommendation reports to management. Oversees day-to-day server/client problems as third tier support for the Help Desk. Determines operational, technical, and system requirements for the location, installation, operation, and maintenance of servers. Cross-trains on non-specialized areas to assist co-workers. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.


Qualifications:

MINIMUM QUALIFICATIONS

Education:

Completion of sixty semester hours from an accredited college or university.

Experience:

10 years of overall windows Systems Administration.

4 years of experience in Microsoft 365 Cloud services.

3 years of experience in PowerShell or other scripting languages.

NOTE: Experience may have occurred concurrently.

Licensure:

Applicant must possess a valid class "C" Texas driver's license.

ACCEPTABLE SUBSTITUTIONS

Education:

One additional year of the required experience may substitute for 30 hours of the required education, with a maximum substitution of 60 semester hours.

PREFERRED QUALIFICATIONS

Education:

Graduation from an accredited college or university with a bachelor's degree in a Technology related field.

Experience:

Experience with Microsoft Exchange online, SharePoint and Teams.

Experience with Power BI Integrations and Dashboards.

Experience with Microsoft Power Platform.

Experience with RDS, VPN and Radius infrastructures.

Licensure:

Microsoft 365 Certified: Administrator Expert.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of core Microsoft M365 cloud technologies and services.

Knowledge of Active Directory, DNS and ability to maintain other Windows core services.

Knowledge to configure various tunable system resources.

Knowledge of Windows 2008 - 2022 operating system management and integration.

Knowledge of domain architecture, Radius Services, RDS.

Knowledge of project management procedures.

Knowledge of Open-source software including content management systems and application middleware.

Skill in M365 Administration including Exchange Online, SharePoint, Microsoft Teams and AzureAD / EntraID.

Skill in M365 tools and services to architect, design, implement, configure and provide recommendations on best practices on new deployments.

Skill in M365 Security policies and best practices to protect organizational data.

Skill in PowerShell scripts, Graph API and other programming languages related to M365 operational tasks and automation.

Skill in SharePoint Online configuration and development.

Skill in designing, developing and data analysis using Power Platform and Power BI Dashboards.

Skill in modernizing the custom legacy applications using Power Apps and SharePoint framework.

Skill in supporting Windows server environment.

Skill in managing all aspects of Active Directory Security (DNS, ACS, etc.)

Skill in managing Microsoft Terminal Services and/or Remote Desktop Services environments.

Skill in effective verbal and written communication.

Skill in effective interaction with staff at all levels of the department and other state agencies and organizations.

Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts.

Skill in making independent, sound, and timely decisions.

Skill in managing several projects simultaneously.

Ability to perform analysis to make decision to procure equipment and software and to identify and implement procedures to mitigate risk.

Ability to work collaboratively with other to resolve complex problems.

Ability to work independently with little or no supervision.

Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities.

Ability to work as a member of a team.

Ability to conduct work activities in accordance with TPWD safety program.

WORKING CONDITIONS

Required to work from 8:00 a.m. to 5:00 p.m., Monday through Friday.

Alternate schedule may be available to include telework option.

Required to pass a national fingerprint-based background check to obtain employment.

Required to adjust to changing schedules, based on business needs.

Required to work overtime as necessary.

Must conform to TPWD dress and grooming standards, work rules, and safety procedures.

Required to travel 5%.

Required to respond to emergency on call situations.

May be required to operate a State Vehicle.

Non-smoking environment in State buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER

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Closing Date: May 8, 2024, 11:59:00 PM

Job Address

Austin, Texas United States View Map