Job Description and Duties
Under the general direction of the Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) acts as the lead analyst in the Customer Support Center (CSC). The AGPA is responsible for providing initial training to new Staff Services Analysts (SSA) and assists with the more difficult phone inquiries from dealers, certified instructors, law enforcement, and the public. The AGPA provides budgetary, analytical, regulatory, and technical support on a variety of duties, issues, and concerns relative to the DROS Entry System (DES), Firearm Certification System (FCS), and the main public information line. The AGPA works independently, and demonstrates discretion and flexibility. The AGPA must have the ability to learn, interpret, and administer complex State and Federal firearms laws. The AGPA is responsible for gathering, analyzing, tracking and reporting statistical information pertaining to DROS and FCS-related billing, submission, reconciling, and transaction issues originating from the State’s firearms dealers, certified instructors, and the public in order to ensure an efficient work process.
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You will find additional information about the job in the
Duty Statement .
Working Conditions
DOJ has temporarily adopted telework for employees who can effectively perform their essential work functions remotely. After an initial training period, this position may allow for some telework opportunities. All telework schedules are temporary, based on current conditions and will be re-evaluated as conditions change.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Job Code #: JC-426048
Position #(s): 420-510-5393-006
Working Title: Associate Governmental Program Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
$5,684.00 - $7,114.00 A
# of Positions: 1
Work Location: Sacramento County
Telework: Hybrid
Job Type: Permanent, Full Time
Work Shift: Day
Work Week: Monday-Friday
Department Information
- This position is located in the Division of Law Enforcement, Bureau of Firearms, Customer Support Center.
- Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
- For more information about the department, please visit the Attorney General’s website at the www.oag.ca.gov .
Special Requirements
- Clearly indicate the Job Control (JC-426048) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
- Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Application (STD. 678). This page is for examination use only.
- A background check will be required.
- A fingerprint check will be required.
- If interested in this position, please apply and List/Transfer eligibility will be verified.
- Failure to submit the required application documents may result in the disqualification of your application.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 5/9/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Justice
Attn: Abigail Lentine
1300 I Street, Suite 1140
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Justice
Attn: Abigail Lentine
1300 I Street, Suite 1140
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is required and must be included.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Ability to reason logically and creatively and utilize a variety of analytical techniques to resolve complex problems.
- Ability to develop, prepare, and present analytical and statistical reports.
- Ability to consult with and advise administrators or other interested parties on a wide variety of subject-matter areas; coordinate the work of others, act as a team or conference leader.
- Ability to provide excellent customer service and easily adapt to shifting priorities.
- Flexibility to work in a team environment.
- Work Well under pressure.
- Ability to coordinate multiple tasks and competing deadlines.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Abigail Lentine
(916) 210-6653
Abigail.Lentine@doj.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Timely Filing of Applications
Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Closing Date/Time: 5/9/2024
