ABOUT US
At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity:
DEPARTMENT OF HEALTH & HUMAN SERVICES :
At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service.
ABOUT THE POSITION
Public Assistance within the Division of Social Services has
two Office Assistant II Bilingual
short-term (six months) positions. These positions require
onsite work and are half-time, 18.75 hours per week.
These positions will serve as greeters in the lobbies at 120 North Redwood Drive and 3240 Kerner Blvd in San Rafael. They will greet visitors and direct them to the correct resource including the CalSAWS kiosk and the receptionists at the desk, as well as accepting and filing documents for client cases. They will assist clients in using the CalSAWS kiosk for such functions as scanning documents, checking in for appointments, and obtaining general case information. They may also assist other Office Assistant staff with things like answering phone calls and opening mail. They will be working to serve a very diverse community, alongside a staff that reflects the community’s diversity. This position can be a gateway to a number of Office Assistant III positions within our department.
BILINGUAL TESTING/CERTIFICATION :
Successful candidates must demonstrate proficiency in both Spanish and English prior to appointment. If the selected candidate has not taken the test, a bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet the requirements.
ABOUT YOU
Our Highly Qualified Candidate:
The ideal candidate possessed the following skills and traits: tech-savvy, detail-oriented, patient, able to work independently as well as in teams, good communication skills, able to think on their feet and to troubleshoot, and has a genuine desire to help the public.
KNOWLEDGE OF - Standard office practices and procedures including filing and retrieval systems, correspondence formats and the operation of standard office equipment.
- Standard office applications including word processing, spreadsheet and database systems.
- Correct English usage including grammar, spelling and punctuation.
- Business arithmetic.
ABILITY TO - Learn general office practices and procedures.
- Perform routine clerical work.
- Learn policies and procedures related to the department to which assigned.
- Understand and follow written and oral instructions.
- Perform simple mathematic calculations.
- Communicate effectively both verbally and in written form sufficient to convey information and instructions to the public and other employees in situations requiring tact, courtesy and poise.
- Establish and maintain effective working relationships with those contacted in the course of the work.
- Type at an acceptable rate of speed based on the requirements of the position.
- Perform general clerical and technical work quickly and accurately.
- Use database, spreadsheet, word processing, publishing and/or internet applications depending on assignment.
- Read, interpret and apply rules, policies and procedures in specific situations.
- Prepare and maintain accurate and concise records and reports.
- Read and comprehend manuals and instructions related to assignment such as: maps; drawings; policies and procedures; training materials; code books; instructions for equipment; and safety rules and procedures.
- Perform basic mathematic calculations.
We recognize your time is valuable, so please note that you must have at least the following required Minimum Qualifications in order to be considered for this position:
One year of experience performing clerical/office support duties that demonstrate knowledge of standard office applications and practices. Completion of a clerical training program or office administration coursework may be substituted for up to six months of the required experience.
Clerical/office support experience includes preparing, interpreting and maintaining a variety of records and/or documents; use of standard office applications and equipment; and greeting and assisting members of the public.
For more detailed information about this classification, including the minimum qualifications, please click here: Office Assistant II Bilingual class specification.
IMPORTANT INFORMATION
All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
TESTING AND ELIGIBLE LIST :
Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list.
The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.
SPECIAL REQUIREMENTS :
Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment.
DISASTER SERVICE WORKERS :
All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergenc y.
PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.
COUNTY OF MARIN BENEFITS: GENERALBelow are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .
Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.
Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO,and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.
Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.
IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.
Retiree Medical : The County provides access to group health plan coverage to eligible retirees.
For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.
*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.
Closing Date/Time: 5/21/2024 11:59 PM Pacific
