Housing Administrative Coordinator (Administrative Support Coordinator Level II)

  • Sonoma State University
  • Rohnert Park, California
  • May 15, 2024
Administration and Management Clerical and Administrative Support Housing

Job Description

Application Process

This position is op en until filled. For full consideration, please submit application, along with cover letter and resume, by 8am on Friday, May 31st.

Please review the position description listed above for full scope of responsibilities and qualifications.

Job Summary

Reporting to and under general direction of the Associate Director of Campus Housing, with additional lead work direction by the Administrative Specialist, the Housing Administrative Coordinator initiates, coordinates, and implements a variety of administrative duties in support of the administrative operations for Residential Education and Campus Housing (REACH). The incumbent often makes recommendations related to operational and policy matters and evaluates work procedures; coordinates and executes large scale, complex projects with broad, visible impact which involve overseeing coordination with other departments. Work involves maintaining and updating student records database; receiving and addressing incoming calls and emails pertaining to the housing process; identifying needs; planning and initiating projects; provide work direction, training, and guidance to student assistants; provide backup to other staff in the department as needed; seeing a project through initiation, execution, coordination, implementation and evaluation; discreetly handling communications of a sensitive and confidential nature; assisting with special events; assisting with the front desk; and completing special projects as assigned. Work assignments require professional interaction at the highest levels within and outside the university.

Key Qualifications

This position requires a high school degree or technical/vocational program degree, and a minimum of two years administrative work experience involving program administration and/or an equivalent combination of education and experience involving study, analysis, and/or evaluation leading to the development of improvement of administrative policies, procedures, practices, or programs. Intermediate knowledge and experience with database systems and experience working in a university setting with college-aged students is preferred. Intermediate proficiency with computers and Microsoft Office Suite (Word, Excel, PowerPoint) is required. Knowledge of Google Suite, computerized work control system, Smartsheet and PeopleSoft preferred.

The incumbent must have the ability to learn, interpret, and apply a variety of complex policies and procedures independently, and use judgment and discretion to act when precedents do not exist; demonstrate the ability to maintain accurate records with a high level of attention to detail; ability to independently handle large, multiple work unit priorities, projects, and meet critical, cyclical deadlines in a timely manner; ability to effectively write and present own reports; analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions. The incumbent must have the ability to work effectively both independently and as part of a team; solve problems using reasoning and judgment to develop practical, thorough, and creative solutions; prioritize multiple tasks to meet changing priorities; ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area; ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas; use negotiation and persuasion skills to achieve results and expedite projects; perform business math, analyze budgetary data and limited math analysis, and make projections requiring some inference; be detail-oriented and possess strong organizational skills; and exercise discretion when handling interpersonal situations and matters of a confidential nature. The incumbent must be able to provide outstanding customer service to students, staff, faculty, and visitors while working in a professional, fast-paced environment.

Salary and Benefits

Starting salary placement depends on qualifications and experience and will not exceed $3,865 a mon th. This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.

A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.

For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.

Supplemental Information

Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.

The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office .

CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.

Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process.

Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu .

Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu .

Advertised: May 14 2024 Pacific Daylight Time
Applications close:

Closing Date/Time:

Job Address

Rohnert Park, California 94928 United States View Map