Job Description: Are you a detail-oriented and customer-focused individual looking for an opportunity to support the operations of a Municipal Court? We're seeking a Municipal Court Clerk I to join our team. In this role, you will provide essential administrative, clerical, and customer service support, ensuring the smooth functioning of the court and its interactions with the public. Major duties: answer telephone calls, greet visitors, providing them with courteous and helpful assistance; o ffer information and guidance to the general public, attorneys, judges, and other interested parties concerning requests for information, discrepancies, complaints, and other matters; r eceive, maintain and enter tickets, complaints, reports, and related documents into an electronic database , meticulously organizing and managing them; a ssist defendants with coordinating payment plans, community service, defensive driver training, and other necessary actions; p rocess defendant Not Guilty pleas and review and verify proofs of insurance; h andle the processing of warrant requests for the judge's signature and warrant recalls as required; c ollect and issue receipts for payments made by defendants and other parties involved in court proceedings; schedule hearings and court dates, and provide valuable assistance during court sessions; c oordinate the scheduling of bailiffs to ensure a safe and organized court environment; Issue summonses or subpoenas as mandated by court proceedings; p repare dockets for all hearings, contributing to the orderly progression of court proceedings; retention and disposal of court records, following records retention schedules diligently; c omplete various special reports as requested, contributing to the court's documentation and reporting needs; and p erform related duties as necessary to support the Municipal Court's operations. Minimum Requirements: High school diploma or GED. One to two years of relevant experience, often associated with the completion of an apprenticeship/internship or having had a similar position. Successful completion of a 40-hour training course for the New Judges & Clerks seminar sponsored by the Texas Municipal Courts Education Center (TMCEC) within 12 months. Possession of or ability to obtain Texas Court Clerk Association Level II certification within 48 months. Possession of or ability to obtain Texas Notary Public Commission is preferred. Ability to be bonded. Click Here for Full Job Description
May 25, 2024
Full Time
Job Description: Are you a detail-oriented and customer-focused individual looking for an opportunity to support the operations of a Municipal Court? We're seeking a Municipal Court Clerk I to join our team. In this role, you will provide essential administrative, clerical, and customer service support, ensuring the smooth functioning of the court and its interactions with the public. Major duties: answer telephone calls, greet visitors, providing them with courteous and helpful assistance; o ffer information and guidance to the general public, attorneys, judges, and other interested parties concerning requests for information, discrepancies, complaints, and other matters; r eceive, maintain and enter tickets, complaints, reports, and related documents into an electronic database , meticulously organizing and managing them; a ssist defendants with coordinating payment plans, community service, defensive driver training, and other necessary actions; p rocess defendant Not Guilty pleas and review and verify proofs of insurance; h andle the processing of warrant requests for the judge's signature and warrant recalls as required; c ollect and issue receipts for payments made by defendants and other parties involved in court proceedings; schedule hearings and court dates, and provide valuable assistance during court sessions; c oordinate the scheduling of bailiffs to ensure a safe and organized court environment; Issue summonses or subpoenas as mandated by court proceedings; p repare dockets for all hearings, contributing to the orderly progression of court proceedings; retention and disposal of court records, following records retention schedules diligently; c omplete various special reports as requested, contributing to the court's documentation and reporting needs; and p erform related duties as necessary to support the Municipal Court's operations. Minimum Requirements: High school diploma or GED. One to two years of relevant experience, often associated with the completion of an apprenticeship/internship or having had a similar position. Successful completion of a 40-hour training course for the New Judges & Clerks seminar sponsored by the Texas Municipal Courts Education Center (TMCEC) within 12 months. Possession of or ability to obtain Texas Court Clerk Association Level II certification within 48 months. Possession of or ability to obtain Texas Notary Public Commission is preferred. Ability to be bonded. Click Here for Full Job Description
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Deputy Court Clerk position assists with the daily operations of the Municipal Court. It is a moderately difficult and varied position that requires attention to detail, multi-tasking, and communication with internal and external customers. Work includes, but is not limited to, data entry, preparation and maintenance of court files, processing of motions, bond processing, CCIC entry and searches, cashiering, significant public interaction to include the explanation of court orders and requirements, and work as the courtroom bailiff or clerk. Progression from Deputy Court Clerk I to Deputy Court Clerk II is dependent upon (a) three (3) years in position (applicable prior experience may be considered) (b) successful job performance (c) demonstration of a solid understanding and use of the RMS, cross training on a wide variety of desk duties, and demonstration of informal leadership within the office, all as observed by the Court Leadership Team. This position will be at the Municipal Court which is located at 3030 Turnpike Drive. Operational hours are Monday through Thursday 7:00 a.m. to 6:00 p.m. with the requirement of on call/rotational Saturday and/or Holiday Court coverage two to three times a quarter. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the City Manager's Office, which is committed to excellence by supporting the organization and community through responsible, safe, ethical, and compliant practices. This position also supports the goals of the Municipal Court to administer equitable, fair, and impartial justice in a timely and courteous manner; protect fundamental rights; promote public safety; and facilitate community reparation through SPIRIT. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support and promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Have the ability to understand court systems and procedures Demonstrate knowledge of office practices, procedures and equipment; computer data entry and software specific to the court; business English, spelling, and mathematical calculations Demonstrate the ability to learn and apply knowledge of municipal court rules, procedures, and functions Make decisions in accordance with regulations Use good judgment at all times Remain calm under time-sensitive pressure situations Adjust rapidly to reprioritize work schedule Understand complex oral and written instructions, and communicate both verbally and in writing Work independently as well as establish and maintain effective working relationships with court staff, judges, prosecutors and staff, police, victim advocates, attorneys, the public, jurors, victims, defendants, and City officials Exhibit attention to detail with accuracy and efficiency in all aspects of the assigned tasks Multi-task, learn, and rotate to new positions as required JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks Prepare and maintain court files according to court standards; draft court correspondence Prepare, review, and distribute a variety of forms, motions, and other paperwork in accordance with established procedures and legal requirements Certify documents; maintains complex records and court dockets Process payments, generate receipts, and balance cash drawer Manage bonds received by the Court Explain paperwork to defendants, and set return dates Prepare check disbursements for the court Answer incoming telephone calls; provide information to the public in accordance with rules and regulations while maintaining confidentiality Confirm community service hours completed by defendants; track completion of classes, in-home detention, requirements related to Protection Orders, and other sentencing or pretrial orders imposed by the Court Check-in defendants, witnesses, jurors, interpreters, defense attorneys and other parties Review and prepare files for court dockets Prepare and handle all aspects of appeals to District Court following strict legal statutory guidelines Assist Court Officers in scheduling and coordinating court appearances by defendants in custody. Work with the Westminster Police Department and other enforcement agencies to monitor defendants with active warrants or those being taken in custody Perform electronic data exchange of driving records with the Colorado Department of Motor Vehicle; access the Colorado Crime Information Center (CCIC) database to obtain driving records and criminal histories and to enter or vacate warrants and Protection Orders Cover court on Saturday and/or Holiday mornings on an on-call rotating basis May perform duties of Jury Commissioner on behalf of the Court Administrator using automated jury management system Perform duties and responsibilities of court bailiff and/or courtroom clerk Maintain regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Graduation from high school or GED Accurate typing skills and ten-key Customer service experience in an office environment Experience with Microsoft Office software Obtain CCIC certification after employment begins Preferred : Experience working in a municipal or other court Experience in a position in the legal/judicial field such as law clerk, paralegal or administrative assistant Data entry/Data processing experience Experience in cashiering Database experience working in multiple programs Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, and fine manipulation and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional pushing and/or pulling of up to 25 pounds with dollies and carts WORKING CONDITIONS Work is performed indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment General office equipment including computer, telephones, fax/copy machines, scanner, calculator, credit card machine, and printers. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, driver license record, and education verification Drug screen Must be legally entitled to work in the United States Candidates will be fingerprinted and Must be able to pass the FBI Criminal Justice Information Services (CJIS) criminal background check due to access to sensitive areas The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 6/10/2024 8:30 AM Mountain
May 28, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Deputy Court Clerk position assists with the daily operations of the Municipal Court. It is a moderately difficult and varied position that requires attention to detail, multi-tasking, and communication with internal and external customers. Work includes, but is not limited to, data entry, preparation and maintenance of court files, processing of motions, bond processing, CCIC entry and searches, cashiering, significant public interaction to include the explanation of court orders and requirements, and work as the courtroom bailiff or clerk. Progression from Deputy Court Clerk I to Deputy Court Clerk II is dependent upon (a) three (3) years in position (applicable prior experience may be considered) (b) successful job performance (c) demonstration of a solid understanding and use of the RMS, cross training on a wide variety of desk duties, and demonstration of informal leadership within the office, all as observed by the Court Leadership Team. This position will be at the Municipal Court which is located at 3030 Turnpike Drive. Operational hours are Monday through Thursday 7:00 a.m. to 6:00 p.m. with the requirement of on call/rotational Saturday and/or Holiday Court coverage two to three times a quarter. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork). This position supports the City Manager's Office, which is committed to excellence by supporting the organization and community through responsible, safe, ethical, and compliant practices. This position also supports the goals of the Municipal Court to administer equitable, fair, and impartial justice in a timely and courteous manner; protect fundamental rights; promote public safety; and facilitate community reparation through SPIRIT. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive manner Support and promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Have the ability to understand court systems and procedures Demonstrate knowledge of office practices, procedures and equipment; computer data entry and software specific to the court; business English, spelling, and mathematical calculations Demonstrate the ability to learn and apply knowledge of municipal court rules, procedures, and functions Make decisions in accordance with regulations Use good judgment at all times Remain calm under time-sensitive pressure situations Adjust rapidly to reprioritize work schedule Understand complex oral and written instructions, and communicate both verbally and in writing Work independently as well as establish and maintain effective working relationships with court staff, judges, prosecutors and staff, police, victim advocates, attorneys, the public, jurors, victims, defendants, and City officials Exhibit attention to detail with accuracy and efficiency in all aspects of the assigned tasks Multi-task, learn, and rotate to new positions as required JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks Prepare and maintain court files according to court standards; draft court correspondence Prepare, review, and distribute a variety of forms, motions, and other paperwork in accordance with established procedures and legal requirements Certify documents; maintains complex records and court dockets Process payments, generate receipts, and balance cash drawer Manage bonds received by the Court Explain paperwork to defendants, and set return dates Prepare check disbursements for the court Answer incoming telephone calls; provide information to the public in accordance with rules and regulations while maintaining confidentiality Confirm community service hours completed by defendants; track completion of classes, in-home detention, requirements related to Protection Orders, and other sentencing or pretrial orders imposed by the Court Check-in defendants, witnesses, jurors, interpreters, defense attorneys and other parties Review and prepare files for court dockets Prepare and handle all aspects of appeals to District Court following strict legal statutory guidelines Assist Court Officers in scheduling and coordinating court appearances by defendants in custody. Work with the Westminster Police Department and other enforcement agencies to monitor defendants with active warrants or those being taken in custody Perform electronic data exchange of driving records with the Colorado Department of Motor Vehicle; access the Colorado Crime Information Center (CCIC) database to obtain driving records and criminal histories and to enter or vacate warrants and Protection Orders Cover court on Saturday and/or Holiday mornings on an on-call rotating basis May perform duties of Jury Commissioner on behalf of the Court Administrator using automated jury management system Perform duties and responsibilities of court bailiff and/or courtroom clerk Maintain regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : Graduation from high school or GED Accurate typing skills and ten-key Customer service experience in an office environment Experience with Microsoft Office software Obtain CCIC certification after employment begins Preferred : Experience working in a municipal or other court Experience in a position in the legal/judicial field such as law clerk, paralegal or administrative assistant Data entry/Data processing experience Experience in cashiering Database experience working in multiple programs Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is sedentary in nature and requires sufficient physical stamina and strength for: Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing, sometimes for extended periods Frequent squatting, reaching above shoulder, and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing, and reaching below shoulder to store documents, material, and supplies Constant light grasp, and fine manipulation and handling to perform daily duties; occasional firm grasp to safely use equipment Frequent lifting, carrying, pushing and/or pulling of up to ten (10) pounds to move material and supplies; occasional pushing and/or pulling of up to 25 pounds with dollies and carts WORKING CONDITIONS Work is performed indoors and is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job, including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies. Required Materials and Equipment General office equipment including computer, telephones, fax/copy machines, scanner, calculator, credit card machine, and printers. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, driver license record, and education verification Drug screen Must be legally entitled to work in the United States Candidates will be fingerprinted and Must be able to pass the FBI Criminal Justice Information Services (CJIS) criminal background check due to access to sensitive areas The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 6/10/2024 8:30 AM Mountain
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Salary Range: Court Clerk I - $18.25 to $19.90 Court Clerk II - $19.75 to $21.89 Court Clerk II - $21.75 to $24.08 Court Clerk IV - $23.75 to $26.49 Are you looking for a great opportunity as a Court Clerk making a difference with an innovative and customer friendly local government? This opportunity might be exactly what you’ve been looking for to begin your career or continue your career journey. The City of Olathe Municipal Court is looking for a Court Clerk offering a competitive salary, opportunities to grow in your career, training, professional development, excellent benefits, and so much more ! The ideal candidate is a forward-thinking person who embraces technology and customer service. The Court Clerk plays a crucial role in the judicial system by providing administrative support to judges, attorneys, and other court personnel. For more details, review the full job details and requirements below. The Court Clerk II performs a variety of customer service and clerical duties related to the daily operation of Municipal Court. Work involves access to confidential information and requires a high degree of ethics and professionalism. The Court Clerk II is part of a four level career progression of Court Clerk I-IV. Key Responsibilities Answers multi-line telephones, and emails to provide general information to the public regarding court procedures, policies and schedules; assists the public in person with fine payments, case related questions, case processing during court dockets, scheduling hearings and continuances; prepares, proofreads and distributes mail, faxes and copying; processes records requests via fax, in person and online requests. Receives and processes payments in person, by mail and online; accurately processes financial transactions regarding payment of court fines, fees, and restitution; processes various types of payments by cash, check, money order and credit card; ensures that all penalties and financials are assessed and accurate in the case management system; balances individual cash drawer daily and runs reports via numerous software systems; collects, processes and maintains log of cash bonds received in Microsoft Excel. Maintains electronic court file by entering court activities into court file, enters disposition, conviction and sentencing data; scans paper documents received into electronic format within the case for a paperless court environment and increased organization; ensures all data entered into case management system is accurate and detailed; schedules cases for appearance on court dockets and notifies all related parties; enters new cases/tickets into case management system from paper tickets; completes all forms for either paper or electronic distribution to other agencies and government entities; reconciles complex dockets that requires strategic decision-making skill and remaining up to date on latest court procedures. Maintains professional communication with other city departments and personnel and various outside agencies; assists Assistant Court Administrator/Court Administrator in dissemination and communication of current policies and procedures. Qualifications Experience: Two years of increasingly responsible court experience, or an equivalent level of experience in the criminal justice field is required. Must also possess proficient computer skills including Microsoft Office (Word, Excel, Access, Outlook, and PowerPoint). Demonstrated ability to be adaptable, flexible, and participate in time management, cross training, and leadership initiatives is essential. Education: High school diploma or GED required. Associates Degree or college level course work in law/criminal justice or related field is preferred. Licenses and Certificates: None required. Language: Proficiency in both verbal and written English language is required. Additional proficiency in Spanish and American Sign Language preferred.
May 30, 2024
Full Time
If you are a current City of Olathe employee, please click this link to apply through your Workday account. Employment Type Full Time Job Summary Salary Range: Court Clerk I - $18.25 to $19.90 Court Clerk II - $19.75 to $21.89 Court Clerk II - $21.75 to $24.08 Court Clerk IV - $23.75 to $26.49 Are you looking for a great opportunity as a Court Clerk making a difference with an innovative and customer friendly local government? This opportunity might be exactly what you’ve been looking for to begin your career or continue your career journey. The City of Olathe Municipal Court is looking for a Court Clerk offering a competitive salary, opportunities to grow in your career, training, professional development, excellent benefits, and so much more ! The ideal candidate is a forward-thinking person who embraces technology and customer service. The Court Clerk plays a crucial role in the judicial system by providing administrative support to judges, attorneys, and other court personnel. For more details, review the full job details and requirements below. The Court Clerk II performs a variety of customer service and clerical duties related to the daily operation of Municipal Court. Work involves access to confidential information and requires a high degree of ethics and professionalism. The Court Clerk II is part of a four level career progression of Court Clerk I-IV. Key Responsibilities Answers multi-line telephones, and emails to provide general information to the public regarding court procedures, policies and schedules; assists the public in person with fine payments, case related questions, case processing during court dockets, scheduling hearings and continuances; prepares, proofreads and distributes mail, faxes and copying; processes records requests via fax, in person and online requests. Receives and processes payments in person, by mail and online; accurately processes financial transactions regarding payment of court fines, fees, and restitution; processes various types of payments by cash, check, money order and credit card; ensures that all penalties and financials are assessed and accurate in the case management system; balances individual cash drawer daily and runs reports via numerous software systems; collects, processes and maintains log of cash bonds received in Microsoft Excel. Maintains electronic court file by entering court activities into court file, enters disposition, conviction and sentencing data; scans paper documents received into electronic format within the case for a paperless court environment and increased organization; ensures all data entered into case management system is accurate and detailed; schedules cases for appearance on court dockets and notifies all related parties; enters new cases/tickets into case management system from paper tickets; completes all forms for either paper or electronic distribution to other agencies and government entities; reconciles complex dockets that requires strategic decision-making skill and remaining up to date on latest court procedures. Maintains professional communication with other city departments and personnel and various outside agencies; assists Assistant Court Administrator/Court Administrator in dissemination and communication of current policies and procedures. Qualifications Experience: Two years of increasingly responsible court experience, or an equivalent level of experience in the criminal justice field is required. Must also possess proficient computer skills including Microsoft Office (Word, Excel, Access, Outlook, and PowerPoint). Demonstrated ability to be adaptable, flexible, and participate in time management, cross training, and leadership initiatives is essential. Education: High school diploma or GED required. Associates Degree or college level course work in law/criminal justice or related field is preferred. Licenses and Certificates: None required. Language: Proficiency in both verbal and written English language is required. Additional proficiency in Spanish and American Sign Language preferred.
MASSACHUSETTS TRIAL COURT
Brighton, Massachusetts, United States
Title: Case Coordinator - Brighton Division of Boston Municipal Court Pay Grade: Grade 12 Starting Pay: $55,128.58 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series Duties: Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-08-28
May 25, 2024
Full Time
Title: Case Coordinator - Brighton Division of Boston Municipal Court Pay Grade: Grade 12 Starting Pay: $55,128.58 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series Duties: Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-08-28
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-28
May 25, 2024
Full Time
Title: Case Specialist - Central Division of Boston Municipal Court Pay Grade: Grade 7-10 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling, and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties : • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher-level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements : • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements : • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements : • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements : • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-28
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: Y4745V TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: December 6, 2019 at 8:00 a.m.(PST) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists a dentist by serving as chair assistant and office clerk. Essential Job Functions Reviews patient record if available and, using standard practices and procedural instructions as a guide, determines what instruments and materials will probably be needed and lays them out. Passes equipment to the dentist upon request. Prepares patient for dentist by seating patient, adjusting chair for convenient angle, and draping patient and in the case of children, calms and reassures the patient so work can proceed expeditiously. Schedules all patients, determining time intervals according to type of work to be done and the probability of the dentist being able to treat more than one patient at a time. Operates a conventional dental radiographic machine to make intra-oral, periapical, bite wing and occlusal images, a cephalometric radiographic machine to make various extra-oral images of the head such as lateral, anterior-posterior, and poster-anterior images, and a panographic radiographic machine to make extra-oral panographic images of the teeth and jaws, as directed by dentist. Places and positions suction tubes in patient's mouth using standard practice and following dentist's instructions. Mixes filling compounds such as composite and amalgam using standard practice or dentist preference as a guide to consistency. Maintains patient records by indicating type of work done. Takes pre-impressions for dentures of all types as directed for use by technician to duplicate original configuration using standard practice and dentist's instructions as a guide. Participates in orientation meetings for families conducted by dentist which include such subjects as available dental services, proper nutrition, proper personal dental care including plaque control instruction. Records stage of work and instruments used when dentist is interrupted in an endodontic process. Requirements MINIMUM REQUIREMENTS: OPTION I - Completion of a Dental Assistant vocational curriculum in an approved school*. OPTION II - One (1) year's experience as a dental assistant. LICENSE: A Radiation Safety License issued by the Dental Board of California -OR- A Certificate of compliance from an approved Board course in Radiation Safety. All required licenses and certifications must be active and unrestricted or your application will not be accepted PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualification in excess of the minimum requirements. Experience as a Dental Assistant assisting the Dentist and Dental Residents in a various setting such as Emergency Room setting, Operating Room setting, Inpatient setting (bedside). Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program SPECIALTY REQUIREMENTS INFORMATION: * A Dental Assistant vocational curriculum in an approved school is defined as a program acceptable by the American Dental Association's (ADA) Commission on Dental Accreditation (CODA). In order to receive credit for any certificate you must include a legible copy of the official certificate, with your application or within 15 calendar days of filing. Additional Information EXAMINATION CONTENT: This exam will consist of an evaluation of education, experience and desirable qualification based upon application information weighted 100%. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Cramirez4 @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: Applications will be processed on an " as received " and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION: The resulting Eligible Register will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed . If your application is incomplete, it will be rejected. NOTE: If you are unable to attach the required documents, you must e-mail the documents to the exam analyst at cramirez4@dhs.lacounty.gov within fifteen (15) calendar days of filing online or your application will be rejected. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Christina Ramirez , Exam Analyst (213) 288-7000 Cramirez4 @dhs.lacounty.gov (Best way to contact) ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
Apr 22, 2024
Full Time
Position/Program Information EXAM NUMBER: Y4745V TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FIRST DAY OF FILING: December 6, 2019 at 8:00 a.m.(PST) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE THIS ANNOUNCEMENT IS A REBULLETIN TO UPDATE THE EXAMINATION CONTENT INFORMATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 22,000 staff, and has an annual operating budget of $6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. MISSION To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Assists a dentist by serving as chair assistant and office clerk. Essential Job Functions Reviews patient record if available and, using standard practices and procedural instructions as a guide, determines what instruments and materials will probably be needed and lays them out. Passes equipment to the dentist upon request. Prepares patient for dentist by seating patient, adjusting chair for convenient angle, and draping patient and in the case of children, calms and reassures the patient so work can proceed expeditiously. Schedules all patients, determining time intervals according to type of work to be done and the probability of the dentist being able to treat more than one patient at a time. Operates a conventional dental radiographic machine to make intra-oral, periapical, bite wing and occlusal images, a cephalometric radiographic machine to make various extra-oral images of the head such as lateral, anterior-posterior, and poster-anterior images, and a panographic radiographic machine to make extra-oral panographic images of the teeth and jaws, as directed by dentist. Places and positions suction tubes in patient's mouth using standard practice and following dentist's instructions. Mixes filling compounds such as composite and amalgam using standard practice or dentist preference as a guide to consistency. Maintains patient records by indicating type of work done. Takes pre-impressions for dentures of all types as directed for use by technician to duplicate original configuration using standard practice and dentist's instructions as a guide. Participates in orientation meetings for families conducted by dentist which include such subjects as available dental services, proper nutrition, proper personal dental care including plaque control instruction. Records stage of work and instruments used when dentist is interrupted in an endodontic process. Requirements MINIMUM REQUIREMENTS: OPTION I - Completion of a Dental Assistant vocational curriculum in an approved school*. OPTION II - One (1) year's experience as a dental assistant. LICENSE: A Radiation Safety License issued by the Dental Board of California -OR- A Certificate of compliance from an approved Board course in Radiation Safety. All required licenses and certifications must be active and unrestricted or your application will not be accepted PHYSICAL CLASS II - Light: Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants who possess the following desirable qualification in excess of the minimum requirements. Experience as a Dental Assistant assisting the Dentist and Dental Residents in a various setting such as Emergency Room setting, Operating Room setting, Inpatient setting (bedside). Current certification issued by the American Heart Association's Basic Life Support (BLS) for Healthcare Providers (CPR & AED) Program SPECIALTY REQUIREMENTS INFORMATION: * A Dental Assistant vocational curriculum in an approved school is defined as a program acceptable by the American Dental Association's (ADA) Commission on Dental Accreditation (CODA). In order to receive credit for any certificate you must include a legible copy of the official certificate, with your application or within 15 calendar days of filing. Additional Information EXAMINATION CONTENT: This exam will consist of an evaluation of education, experience and desirable qualification based upon application information weighted 100%. Notification Letters and other correspondences will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add Cramirez4 @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. ELIGIBILITY INFORMATION: Applications will be processed on an " as received " and those receiving a passing score will be promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. The names of candidates receiving a passing score in the examination will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. SPECIAL INFORMATION : Appointees may be required to work any shift including evenings, nights, weekends and holidays. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . VACANCY INFORMATION: The resulting Eligible Register will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED. Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website. All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment . Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you met the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED . This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed . If your application is incomplete, it will be rejected. NOTE: If you are unable to attach the required documents, you must e-mail the documents to the exam analyst at cramirez4@dhs.lacounty.gov within fifteen (15) calendar days of filing online or your application will be rejected. Please include the exam number and the exam title. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. DEPARTMENT CONTACT: Christina Ramirez , Exam Analyst (213) 288-7000 Cramirez4 @dhs.lacounty.gov (Best way to contact) ADA COORDINATOR PHONE : (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information EXAM NUMBER Y1413E TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES: February 1, 2024, at 8:00 A.M., (PT) Until the needs of the service are met and is subject to closure without notice. No withhold will be allowed. Required experience/education must be fully met by the last day of filing/at the time of filing, and clearly indicated on the application. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: T he Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of twenty-five (25) health centers and four (4) acute hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: “To advance the health of our patients and our communities by providing extraordinary care”. DEFINITION: Plans, directs, organizes and develops all health information management division and medical records functions for a large, acute County hospital and ambulatory care clinics/centers. Essential Job Functions Provides oversight on key Health Information Management (HIM) services provided at a DHS hospital, such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Oversees the preparation of reports for hospital administration on matters concerning or related to the operations of the Health Information Management Division. Directs the release of medical information to the public, private medical facilities, governmental agencies, and the courts in accordance with departmental policies and legal requirements governing the release of information. Plans, develops, organizes, and evaluates the operational activities of the Health Information Management Division of a large acute hospital or the clinics and health centers of the Ambulatory Care Network (ACN). As the custodian of patient medical records, directs the implementation, maintenance, and adherence to access to protected personal health information, release of medical information to the public, outside agencies and the courts in accordance with departmental policies and legal regulations. Participates in the development and maintenance of a computerized health information management system as part of the overall health information system plan. Provides consultation to hospital staff on methods of recording and retrieving medical and statistical data for research, budgeting, and reporting purposes. Provides professional health information management consultation services and assistance to medical and clinical staff in evaluating the quality of patient care records and in developing the criteria and methodology for such evaluation. Formulates, develops, and directs the implementation of procedures and policies governing medical records and related work and coordinates the work of the division with that of other areas of the hospital. Directs staff development programs, ensures delivery of orientation, in-service education, and privacy training. Develops and directs the implementation of procedures and policies governing health information and medical records to ensure compliance with JCAHO accreditation, Health Insurance Portability and Accountability Act (HIPAA), facility strategic goals and ethical standards. Develops, implements, and assesses the long-range and short-term goals for the division as part of the organization's strategic plan. Actively serves as the departmental representative on various management committees, such as Utilization Review, Quality Improvements, Medical Audits, Accreditation and Medical Records, Privacy Committee, etc. Manages the Birth Registry/Clerk and Decedent Affairs function. Approves all equipment and personnel requests prior to final presentation to administration. Reviews the annual budget request for the Health Information Management Division and works directly with the facility or ACN Finance Unit. Develops and modifies hospital policies and procedures for the HIM services such as Medical Coding, Release of Information, Document Scanning and Validation, Data Capture and Reporting, Clinical Document Deficiency Tracking, and File Room Maintenance. Directs the operation of Cancer Tumor Registrar (CTR) staff. Update HIM policies and procedures to align with National Committee for Quality Assurance (NCQA) standards. Utilize Healthcare Effectiveness Data and Information Set (HEDIS) to identify gaps in HIM coding capture and provider documentation. Ensure that local policies, procedures, staffing standards, technology standards, workflows, and strategic goals are in alignment with those from the DHS Enterprise HIM office. Lead enterprise-wide projects assigned by the DHS EHIM office. Requirements SELECTION REQUIREMENTS: Certification as a Registered Health Information Administrator (RHIA)*, by the American Health Information Management Association (AHIMA) -AND- Five (5) years of experience managing multiple sections, including technical abstracting, and coding, file management, health information reporting, or medical clerical functions in a comprehensive acute hospital-based health information management division at the level of Assistant Medical Records Director III**, Medical Records Director I**, Health Information Manager**, or higher. Certification as a Registered Health Information Technician (RHIT)* and two (2) additional years of the required experience will be accepted as a substitute for the RHIA* certification. A comprehensive acute hospital offers immediate treatment for a relatively short stay/admission. Services provided include but not limited to: Emergency Department/Emergency Room Inpatient Admission Ambulatory Surgery/Outpatient Surgery Psych/Mental Health Inpatient Admission Trauma Services DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following desirable qualifications: Additional experience in excess of the Selection Requirement Clinical Documentation Improvement Practitioner (CDIP) certification* from AHIMA Certified Health Data Analyst (CHDA) certification* from AHIMA Certified in Healthcare Privacy and Security (CHPS) certification* from AHIMA LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : *In order to qualify for the Selection Requirements, you must include a legible photocopy of your certificate of completion with your online application at the time of filing or within seven (7) calendar days of filing your application online. In order to receive credit for a bachelor’s or master’s degree, you must include a legible photocopy of your diploma/transcripts which shows the area of specialization with your online application, at the time of filing or within seven (7) calendar days of filing your application online. Applications received without evidence of the required certification will not be accepted as meeting the stated requirements. Applications received without evidence of the required degree or certification will not receive additional credit for desirable qualifications. If you are unable to attach required documents during application submission email them to the exam analyst at Kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your name, the exam number and exam title in the subject line of the email. Note : Foreign studies must be evaluated by an academic credential evaluation and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency. The required certificate must be current and unrestricted. **Experience at the level of the Los Angeles County's classes listed in the Requirements is defined as follows: Assistant Medical Records Director III: Assists the medical records director at a large (deemed to be 250 or more licensed beds) and complex hospital in directing the hospital's medical records program. Medical Records Director I: Directs the work of a medium-sized staff engaged in carrying out the medical records program at a hospital. Health Information Manager: Manages all abstracting and coding functions in a large (deemed to be 250 or more licensed beds) acute hospital or a major abstracting and coding operation in a large (deemed to be 250 or more licensed beds) acute hospital or acts as the first assistant of the Health Information Management Division of a medium size (deemed to be 100 to 299 licensed beds) hospital or the Correctional Treatment Center. Exam Analyst is not responsible for opening/accessing encoded documents. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education, training, experience, and desirable qualifications based upon application information and supplemental questionnaire weighted 100%. Candidates must achieve a passing score of 70% or above on each weighted part of the examination in order to be placed on the eligible register. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of promulgation. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected . IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . NOTE: If you are unable to attach required documents, you may email the documents to Kendrea Shelvy at kshelvy@dhs.lacounty.gov within seven (7) calendar days of filing online or your application will be rejected. Please include your name, the exam number and exam title on the email. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Kendrea Shelvy, Exam Analyst kshelvy@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here